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Lean Manufacturing

P. Ananth


Hash Management Services LLP

www.hashllp.com
Session 1: Introduction to Lean
Manufacturing

2
What is Lean Manufacturing?

• A set of Management practices originated in Japan, useful in

eliminating non-value added activities and improving the

productivity in a faster and efficient manner!

• A systematic approach to identifying and eliminating waste (non-

value-added activities) through continual improvement by flowing

the product or service at the pull of the customer.

• Doing More with Less


3
What is Lean Manufacturing?

• A philosophy that constantly eliminates non-value added activities

• Originated in Toyota Motor Company in the late 60’s

• Driven by all the employees in the company through participation

• Continual Improvement

4
Value Added (VA) & Non-Value Added (NVA)

Value Added Activity Non-Value Added


(VA) Activity (NVA)
A process step that Process steps that take time,
physically or chemically resources, space and effort but
transforms or shapes a do not add any value to the
product or service which is product or service
eventually sold to a customer.

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Value Added (VA) & Non-Value Added (NVA)

• All companies have NVAs. Studies show that in a typical

manufacturing unit, VA time constitutes to less than 5% of the

total time

• One cannot eliminate all the NVAs. Some of them can be

eliminated and many of them can be reduced

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7 Wastes in Lean Mfg

Transportation

Defects
Inventory

7 Wastes
OverProcessing
Motion

OverProduction

Waiting

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Waste no: 1 - Transportation

Examples Characteristics

•Any unnecessary material •Multiple storage locations


movement that does not support •Multiple movement of material
the lean manufacturing system •Poor facility layout
•Return of materials not used in
•Conveyors production
•Forklifts
•Transfer Carts
•Movement between shops
Waste no: 2 – Inventory

Examples Characteristics

•Any unnecessary supplies or •Extra space on receiving docks


materials that do not support the •Build up of material between
‘Just In Time Production System’ processes
•Material on site (WIP) •Long lead times for engineering
•Strategic Buys change
•Long Supply Channels
Waste no: 3 – Motion

Examples Characteristics

•Any movement of people which •Looking for tools and parts


does not add value to the product •Excessive reaching or bending
•Material too far apart (walk time)
•Poor plant layout
Waste no: 4 - Waiting

Examples Characteristics

•Idle time in which no value 
 •Person waiting for a machine


added activities take place •People watching machines run
• Person wait time •Machine or materials waiting for
• Machine wait time a person
• Material wait time •Lack of concern for equipment
breakdowns or downtime
•Long setup times
•Unbalanced operations
•Inconsistent work methods
Waste no: 5 – Over-Processing

Examples Characteristics

•Effort which adds no value to a •Process bottlenecks


product or service •Lack of clear customer
• Work that can be combined expectations
with other processes •Lack of customer input
• Enhancements that are
 concerning requirements
transparent to the customer •Redundant approvals
•Multiple Tests •Extra copies and excessive
•Parts Handling information
•Inspections •Inefficient policies and
procedures
Waste no: 6 – Over-Production

Examples Characteristics

•Producing more than needed •Inventory stockpiles


• ‘Work ahead’ •Extra or oversized equipment
•Producing at a faster pace then •Unbalanced material flow and
needed confusion about priority
•Extra parts storage racks and
•Stock manpower
•Over build of capacity •Build ahead of demand
•Unbalanced production •Large lot sizes or batch
processing
Waste no: 7 – Defects

Examples Characteristics

•Repair of a product or service to •Extra floor space, tools and


fulfill customer requirements equipment
•Extra manpower to inspect,
•Warranty rework and repair
•Rework •Additional inventory
•Scrap •Questionable quality
•Lower profits due to scrap
•Incapable processes with
excessive variation
•Inadequate tools or equipment
Session 2: How to implement Lean
Manufacturing

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7 wastes - Before Lean Implementation

Wastes

RM WIP FG

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Step 1 - Reduce WIP

Wastes Wastes

RM WIP FG

All the tools of Lean manufacturing, helps in reducing WIP

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Step 2 - Reduce RM and FG stock - depending on the
Industry.

Wastes
Wastes
RM WIP FG

After reducing WIP, focus should be on reducing RM and FG

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Lean tools

• Some of the lean tools are

mentioned in the picture

• Appropriate tools need to be

used depending on the type

of wastes

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VSM - How to identify these wastes?

• Value Stream Mapping

• Clearly explains what are VA activities and NVA

• VSM gives exact NVA time as a percentage of total time

• For most companies, NVA is more than 95%

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Sample VSM

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Takt Time

• “Heartbeat” of the line

• For e.g. if the customer demand is 500 numbers for a particular product and

if the company works 1 shift:

• 8 X 60 X 60 sec = 28800 sec (available time)

• Efficiency of 90% = 0.9 X 28800 = 25900 sec

• Takt time = 25900/500 = 51.84 sec

• i.e. Every 52 seconds, the line should give 1 output

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Bottleneck Operation

• Any process whose cycle time is more than 52 sec will become

bottleneck operation

• There can be more than 1 bottleneck operations in a line

• All the improvement projects should be done on the bottleneck

operations

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Bottleneck Process - Example

A B C

1 min 2 min 1 min

Output of the line after 1 hour = ?


Bottleneck Process - Example

A B C

X
1 min 2 min 1 minX

30 Sec 45 Sec

Output of the line after 1 hour = ?


Bottleneck Process - Example
Bottleneck
Process

A B C

1 min 2 min 1 min


No use No use

Unless we improve the


30 Sec bottleneck activity, the output 45 Sec
will not increase
Establishing Single Piece Flow

Single Piece Flow / Continuous Flow


Batch Processing
Processing

• High Work-In-Progress items (WIP)

• Quality Problems could be identified only at • Less Work-In-Progress items

the end of the processes


• Quality Problems could be identified
instantly and can be corrected

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Session 3: 5S

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5S
What is 5S ?

• A set of five words starting with “S” –


about good housekeeping
• Five steps to the culture of keeping the
work place clean, organized, systematic
and Safe
• A foundation for all improvements and
Lean Journey
• Continual Process
• Every associate is engaged and
empowered.
• Reveal the wastes and their causes in the
process not seen by observation.
• To put it simply “Work Place Organization”
• Culture of an organization

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What is 5S ?

Seiso Shitsuke
Seiri

Sort out Shine Sustain

1 3 5

2 4

Seiton Seiketsu
Set in Order Standardize

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Explanation of 5S

(Seiri) – Sort Distinguish between what is necessary and unnecessary items. Remove
unnecessary items from the workplace
Seiton – Set in Order / Straighten Set a place for everything and everything in its place.

Seiso – Shine Clean up the workplace and look for ways to keep it clean.

Seiketsu - Standardize Maintain and monitor adherence to the first three Ss.

Shitsuke – Sustain Follow the rules to keep the workplace 5S-right.

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1S - SORT
Separate what is necessary and unnecessary

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© Hash Management Services LLP. 2013
Sort – How to do it ?

• Determine red tagging criteria

• Designate red tag holding area


Red Tag
• Identify person responsible for holding area
Item Name:__________________
• Obtain red tags

• Talk to area workers Item Code :___________________

• Perform red tagging and record tagged items


Quantity Available :_____________
in log book

• Move tagged items to holding area Reason for nil usage :____________

• Disposition tagged items.


Disposal Plan / Target Date :_______

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Category-wise separation of items

Waste Special
Scrap iron
paper refuse

Separate unnecessary from the necessary ones,


collect category-wise for easy disposal

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Analyze the unnecessary items

No Value. Easy to Dispose off


Dispose Immediately
Unnecessary Items Retains Some
Unnecessary Items Look out for sale
Value
No Value. But Analyze disposal
Costly to dispose methods

Before Disposing take care to go through due process of Checking with Finance etc.

Only the
Next ‘S’
Necessary Items

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2S – SET IN ORDER
A PLACE FOR EVERYTHING AND EVERYTHING
IN ITS PLACE

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Set in Order

• After Sorting out the unnecessary items, the needed


items have to be classified by use and arranged:

o To minimize search time and effort.

o To facilitate easy return and retrieval.

o Place each item in a designated address

• In simple terms

o “A place for everything and everything in its place”.

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Implementation of Set in Order

Frequently Used / Place near Point of


Fast Moving Use
Moderately Used /
Necessary Items Place it distantly
Slow Moving
Keep Separately
Rarely Used
with labels

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Set the parts near the point of use

Before Set in Order

Workstation 100 Workstation 200 Parts

More material and men movement before set in order

After Set in Order


Workstation 100 Parts Workstation 200

Parts placed in between the machines to reduce transportation and


movement
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Set in Order techniques

• Points to be remembered when Set in Order:


• Search free
• Air space free Air-Free racks
• Climb/Bend free
Large air gap –
• Count free Count-Free racks wastage of space

• FIFO
0 1 2 3 4

5 6 7 8 9

10 11 12 13 14
14 items in the
rack
15 16 17 18 19

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Examples for Point of Use

Tools on revolving trolley Tool Board at machine Tool rack


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Examples for Point of Use

Supply of the necessary things at the correct place 



What? How much? Where? For what ? Tool Trolly

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Set in Order – in office

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Set in Order – in office

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Set in Order – in office

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Set in Order – in office

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3S – SHINE
Cleanliness is next to godliness

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Shine

• This involves cleaning the work place including machines, tools,

floor, walls and other areas.

• On cleaning, a lot of abnormalities like cracks, loose nuts, bolts,

oil leakage, loose wires, etc. can be detected and rectified

• Cleaning is inspection and a health check.

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How to start cleaning ?

• Start with a Shiny-day – a company-wide participation for at

least “one hour”. Collective cleaning makes the job lighter.

• Maintain the record of abnormality observed and their removal

• Continue this process till a basic level of Cleanliness is reached.

• Sustain by: 5-Minute Shining every shift

• Develop a Cleaning Calendar and maintain

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Steps in cleaning

Unnecessary Items Sort/Discard

Necessary Items Arrange/Order

Instant Maintenance
Defect or
Clean/Inspect Irregularity
Found Planned
Maintenance

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Shine

• Each employee cleans his job area and/or machines or plants


themselves.
• The advantage: Defects are promptly discovered

Cleaning is checking
Maschine 03

A B C
MAX 1 2 3
4 5 6
MIN 7 8 9

MAX
MIN
MAX
MIN

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Collective Cleaning

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Cleaning Calendar / Autonomous maintenance Schedule

Colour-Coded Stickers facilitate


• Lubrication Daily
• Checking for abnormalities

Weekly
Cleaning Calendar for a
Machine - Example

Monthly

Quarterly

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Checklist for maintaining Shine

• Check the following in the workstation you are


working:

– Are floors kept shiny and clean?

– Is the floor free of any trash, stain, etc.?

– Are the machines clean?

– Are the equipment, papers, materials, kept orderly?

– Are there items on top of machines, cabinets, etc.?

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4S – STANDARDIZE
Continue and standardize the efforts

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© Hash Management Services LLP. 2013
Standardize

• Standardization here refers to the System required:


– To continually practicing 3 Ss
– In a well planned and regular fashion.
– To assure continuity of the process
• Following will help in putting such systems:
– Develop 5-S Map
– Conduct 5-S Audit.
– Visually display on gemba
– Trend charts of 5-S index
– Latest Audit Form
– Improvement projects and their status

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How to standardize ?

• Improvement projects originate from abnormalities identified in


audit.

• Area Owners named in 5 S Map are responsible for:


– Completing the restoration/ improvement projects

– Find root cause and take preventive projects to avoid such abnormalities

• Some standard Preventive Projects:


– Make all storage areas transparent.

– Develop system to trace the movement of reusable tools etc.

– Make the locations visual for all items.

– Kaizens to eliminate the source of dirt, dust, contamination, etc.

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Standardize - Visual Management

Tent card placed to


indicate that mould
has been taken for
production.

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Standardize – Visual Management

Transparent containers
litres marked;
Level reorded
Drip catcher
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Standardize

Systamatise and standardize 3 Ss involving employees and use their experiences

-Work instructions - Monitors - Markings


- procedure guidelines - Indicators - inscriptions

Instructions
Color standard 1 2 3
Cleaning plan 4 5 6
7 8 9
# 0 > Ordner 1

Ordner 2
Ordner 3
32°
Ordner 4
Ordner 5

Activities

Monday
Tuesday MAX
GF 100
Wednesday
MIN
Thursday
Friday

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5S – SUSTAIN
Sustain and continuous improvement

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Sustain

• Means the first 3Ss should become:


– a culture

– a part of the daily work.

• The first 3 Ss are easy to start, 4th and 5th focus on sustaining the
effort.

• The greatest benefit of the 5S is, it helps people to focus and acquire self
discipline.
– A self disciplined employee always shows positive interest and overcomes resistance to change.

• People’s behavior is a reflection of the environment.

• So it is our responsibility to first create a clean, pleasant and a safe


working environment

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How to sustain ?

• Publicize Systems for doing 5S

• Rules for Audits and evaluations.

• Conduct Regular 5-S Patrol, Audit

• Conduct Periodical 5-S Contest

• Actively Promote 5-S

• Make doing 5S a matter to be proud of

• Train to Standardize make it a culture

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Sustain - Token systems for tools

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Session 4: SMED

66
Are Change-Overs difficult?

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Benefits of small lots production

• Less manufacturing lead time

• Quick delivery to the customer

• Low risk of product obsolescence

• Improved cash flow because of less inventory

• Less space for storage

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Change-Over / Set-up time reduction

• Changeover time is the time between completion of the current processing task up to

the time when the next processing task produces the first defect-free product

• Change Over includes:

• Preparation and after process adjustments, checking of materials, tools

• Removing and mounting tools / parts

• Measurements, settings and adjustments

• Trial runs and adjustments

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Classification of Change-Over time

● Change over time (C/O) = Internal C/O + External C/O

To be performed can be performed


inside the machine, outside the
when the machine is machine, when the
stopped machine is running

Both may
have Muda

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Method to implement SMED

• Go to the Gemba

• Observe the changeover

• Record on camera if possible

• Identify the Muda, Muri and Mura

• Analyze and apply Temporary Countermeasures

• Verify result

• Standardize with permanent solutions

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Which method is faster?

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Observations?

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Observations?

• Tasks done ?

• Time taken?

• Total no of people involved?

• No of people involved per task?

• Resources ?

• Positions of people?

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Step 1: Analyse Internal and External activities

• Analyze from changeover results table

• Ensure tasks identified as external are performed when machine

is running

• Support by eliminating waste in external c/o

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Identify and Eliminate External Waste

Preparation waste – searching


For tools, carts, jigs etc
External C/O waste
Clean up waste – putting back
Above items

Apply 1S and 2S principles

• Discard unwanted items

• Place Indicators, colour coding

• Changeover trolley

• Check tools/parts before changeover

• Keep ready near machine


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• SMED Trolley

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Step 3 – Convert Internal tasks to External

• Look at true function and purpose of each operation in the current internal setup

• Identify ways to convert these steps to external by

• Advance preparation of operating conditions – getting next Parts, tools ready

• Function standardization

• Using intermediary jigs for positioning

78
Step 4: Improve Internal Set-up

• Identify and eliminate replacement waste – removing and fastening of bolts etc.

• Can we do without this – for e.g. Eliminate need to remove nuts and washers fully

• Can we reduce the number of times this operation must be done – for e.g. no. of

turns to fasten a bolt

• Implement parallel operations – develop procedural chart indicating sequence of

tasks which each operator will perform

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Step 4: Improve Internal Set-up

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Step 4: Improve Internal Set-up

• Identify and eliminate adjustment waste – fine tuning after c/o to get defect free

• Have standards (visual) and adhere strictly to them

• Standardize die /job height or length using space blocks etc

• Visible centerlines and reference planes

• Use shims, gages to reliably set gaps etc

81
3 Golden Rules in SMED

• Do not mind deploying additional people to do a changeover

• Record changeover every time and create a visual display

• Run Changeover competitions frequently

82
Session 5: Kaizen

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Kaizen

• Small change leading to large improvement

Kaizen is small change


that leads to
Large Improvement

84
Kaizen - Popular Misconceptions

• Kaizen is only for employees.

• Kaizen is only a sort of a suggestion scheme.

• Any implemented improvement is Kaizen

• Kaizen is SMALL improvements (only).

• Kaizen is one time improvement

85
Focused Improvements

Improvement is like sunlight:


Focused improvement concentrates the
• Lot of energy, but dispersed (wasted)
energy:

• Small improvements
• Little energy, but concentrated and aligned

• Slow progress.
• Enables significant (large) improvements

• Small time required

• Rapid progress

86
What is Kaizen?

• Kaizen/ Focused Improvement is:

• Process Improvement

• in Strategically Important Areas (bottleneck Operations)

• Significant Improvements

• (and small ones that go with it)

• Sustainable Improvements

• Speedily Executed Improvements

87
Kaizen Rules

Ready to give up traditional thinking, question everything

Ask 5x “WHY” and find problem‘s root cause

Ask what can be done, not explain why something cannot be done

Imperfect progress is better than postponed perfection

Produce only perfect quality and correct mistakes immediately

Invest time and creativity in Kaizen, not money.

Solve problems in the team

Kaizen does not have any end

88
Kaizen Principles

Go to Gemba - When Abnormality occurs

Check Gembutsu - Machine, Material, Failures, Rejects etc.

Search for - Muda (waste), Mura (inconsistency), Muri


(physical strain)

Speak With - Take temporary countermeasures on the


spot

Make Kaizens - Remove Root Causes

Standardize - Prevent recurrence of the problem


89
Kaizen requires a non-blaming culture

Blaming Non-Blaming

• Fault-finding • Fact-finding

• Focus on individual • Focus on process

• Ask “Who?” • Ask “Why?”

• Zero in on function • Look for systems issues

• Make assumptions • Determine needs

• Blame

• Control
X • Hold accountable

• Assist
• Inspect/sort
• Improve capability 90
Benefits of Kaizen

• Evaluates system with data

• Allows “real” issues to emerge

• Decreases negative blaming activity

• Increases trust

• Increases quality of communication

• Increases capability

91
Kaizen Promotes Process Oriented Thinking

• Self-Discipline: Apply a common process

• Time Focus: How long does the process take?

• Skill Focus: What skills are required?

• Participation: How can I make improvements?

• Morale: How will changes affect others?

• Communication: Why are changes made?

92
Kaizen

If you do not understand, it does not


change anything.

If you understand, it does not change


anything.
- Zen Saying

93

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