Student Success
Student Success
knew that a major way to do that was to validate these students’ cultures and be supportive of
them. I was ignorant of most of the theories around this subject, beyond foundational student
development theories. My thinking was primarily individual, in that I was thinking about how I
as an individual could support students in navigating a school environment not necessarily built
for them. I was not thinking about changing the structure of that system, because I did not feel
that I could do so. My thinking was very deficit-based, as I thought mostly around what students
lacked, what they needed and what I and the institution could provide.
This course has changed my thinking around student success in several key ways. First,
and perhaps the biggest shift, is that I now think first about how the institution is structured. The
policies, programs, financial aid, staff and student organizations on campus, these are all what
affect student success. Rather than putting the onus on the student to adapt and change, and
seeing myself as one individual helping them to change, I instead look at the institution I am
working at to examine how we are fostering student success and how I as an individual can
collaborate with others to enhance what we offer as an institution and how we engage students.
I have noticed this change in myself in my work with international students and in
residence life. When one of my international students was experiencing a challenge threatening
his ability to stay in school my first thoughts were about which offices are meant to be
supporting him and how they were failing and the ways they could engage and support him
better. In the past, I think I would have thought more about how he was not using services and
not doing everything he could (even if he was) because I was just used to using that lens. In
residence life my supervisor and I work to engage our residents and Resident Assistants in all
areas of their lives, to address current events that may be affecting them, and to connect with
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them on a personal level and not as a formal university employee. We work in students’ homes,
where they should be able to relax and be themselves and feel at home. Thus, we engage with
them on that level to build relationships where they can share what is happening in their lives
and do not feel they need to compartmentalize their academic, professional, and social lives.
There are several specific readings, theories, and concepts that have particularly stuck out
to me throughout the semester and which I know will shape my work as a professional. First,
Environments (CECE) model, and culturally responsive pedagogies as discussed by Irizarry have
been very foundational for me in how I conceive of culturally engaging campus environments
and pedagogies in my work (Irizarry, 2008; Samuel D Museus, 2014; Yosso, 2005).
Yosso’s work highlights how certain skills and aspects of culture are valued in our
society and many (particularly non-white middle-class culture) are de-valued. Yosso highlighted
several components of culture of students that they can use to succeed: aspirational capital,
linguistic capital, resistant capital, familial capital, social capital, and navigational capital
(Yosso, 2005). It is a matter of helping students to see that capital when they have not been
taught to value it, and to learn how to use and apply that capital to succeed. It is also a matter of
shaping our campus environments to validate that capital and provide students opportunities to
The CECE model highlights structural institutional factors that create culturally engaging
campus environments that celebrate the cultural wealth diverse students bring to campus. They
are: cultural familiarity, culturally relevant knowledge, cultural community service, opportunities
holistic support (Samuel D Museus, 2014). This is a theory from the beginning of the semester,
but it is so foundational and it ties in to so many of the other articles we’ve read all semester. I
use this framework to think specifically about what I can do in my role to foster student success,
and what to look for at an institution to indicate to what extent it supports diverse student
success. This also ties into the equity scorecard process which is specifically a model for
assessing and evaluating how institutions promote equity (Harris, Bensimon, & Bishop, 2010).
The key to the equity scorecard process is examining data which exposes an unstructured
problem in promoting student success. Rather than answering this problem with assumptions and
deficit approaches about marginalized students, the institutional team is prompted to take more
equity-minded approaches which focus instead on how the institution is not promoting success
and what the institution can do to meet students and build on their strengths and abilities. While I
will most likely not be at the level to be on such a team for many years, I can use this mindset
position, with the goal of putting into action the components of the CECE model.
their teaching, and much of it is not in the classroom itself. Irizarry discusses teachers who live
and engage in the community, attending religious services and community events, purchasing
items in the community, and engaging with families. They approach the families and
communities of their students with humility, seeking to learn and assist. They engage similarly
with students themselves, seeking to learn from students and validating the cultural knowledge
students have. They support students holistically and acknowledge students’ experiences outside
the classroom and what is happening in the larger world and community, so that students feel
seen as people, and that they matter. They seek to build coalitions between students, parents,
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school, and community, and they co-create learning in the classroom itself (Irizarry, 2008).
While this study is focused on K-12 teaching, it has important lessons for promoting student
success in the higher education environment. Engaging families and community at home, and
In higher education, Museus talks about cultural community service (Samuel D Museus,
2014) and giving back to the communities students come from as a way to create a culturally
inclusive environment. Quinones and Kiyama also discuss how families, specifically fathers,
promote their children’s success and can be better engaged (Quiñones & Kiyama, 2014).
Contreras also highlighted how financial aid is not the only concern for underrepresented
students in succeeding in higher education, but building community and social support are key.
secondary education and included community and social support aspects (Contreras, 2011).
These pre-college programs are excellent, but they are limited in resources and who they admit.
Post-secondary institutions themselves can create such programs and build community for their
are the MADE at Miami program and the Bridges Scholars program. Both are currently short
pre-semester programs that do not carry on well through the school year. By expanding these
programs to focus on social support, resistance and advocacy, and community in the pre-
semester and continuing to meet through a one-unit class and peer mentor group for example,
these programs can intentionally build community that continues through all four years, similar
I was also intrigued by our readings and discussions around the constructs of grit vs.
resilience vs. thriving. These are all buzzwords that are thrown around a lot, so looking deeply at
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what each term means, how they differ from each other, and the benefits and drawbacks of each
concept was very helpful for me. Grit is a focus on compensating for weakness, and improving
one-self. It was also defined in our discussion as how much one can push back at adversity.
Resilience, in contrast, is about using strengths to stay strong and bounce back from adversity.
beyond just the psychological skills of the individual, while grit is very specifically individual.
The thriving quotient even further expands the concept, focusing on five areas, broken
down into three categories: Academic thriving, composed of engaged learning and academic
thriving, composed of social connectedness and diverse citizenship (Schreiner, 2010). Several of
these relate to grit and resilience. Grit, defined as passion and perseverance, primarily plays into
the academic determination, engaged learning, and positive perspective. Individual resiliency
plays into the positive perspective, familial and social resiliency relate to interpersonal thriving,
or social connectedness and diverse citizenship. Community cultural wealth can also be seen to
contribute to the elements of the thriving quotient. Navigational, social, and familial capital
engaged learning, and academic determination. As a practitioner, I want to always be looking for
ways to apply Community Cultural Wealth to whatever construct or theory I am thinking about,
because I am working to counter-act a tendency to value white middle-class culture and I want to
Diverse citizenship also relates to Museus’ cultural community service (better described
as cultural community engagement) or students getting involved in their home communities and
relating their learning and education to where they come from (Samuel D Museus, 2014). Perez
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and Taylor’s findings also relates to the interpersonal thriving factors by emphasizing the
importance of family and community support as cultural wealth, and the impact of mentors and
peer networks (social connectedness) on students’ ability to apply their cultural wealth
Another useful linguistic discussion was about the terms involvement, engagement, and
integration. Again, these are common buzzwords in higher education and student success.
Involvement is more focused on the agency of the individual student. Similar to the deficit model
of student success, it puts the responsibility on the student to get involved and to surmount
barriers to involvement. Engagement focuses more on the institution and what involvement
opportunities the institution provides. Integration comes from Tinto’s work on student departure,
although nowadays Tinto would call it “sense of belonging” and that is more currently used,
since integration applies cultural assimilation. Integration, or sense of belonging, is about the
student learning and adopting the norms of the institution and the institution shaping itself to fit
the student. It is a reciprocal relationship between student and campus, as Wolf-Wendel, Ward,
student success, but only in the context of creating culturally inclusive campus environments.
These concepts are so often colorblind, but if we relate them to Community Cultural Wealth,
culturally inclusive pedagogy, and culturally inclusive campus environments then we can make
these concepts useful. For example, Harper wrote about the importance of proactively engaging
(Harper, 2009). For Harper, engagement as a construct in which the institution needs to passively
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provide opportunities is not enough. Staff and faculty must proactively recruit and encourage
This proactive mentality struck me, because it is key to my take-aways from this class.
We, as faculty and administrators in higher education, have the responsibility to consider the
challenges underrepresented students face at our institutions and actively work to dismantle those
challenges by re-structuring out own institutions and programs. Not only that, we must
proactively take individual and collective responsibility to notice our students, encourage them to
take advantage of opportunities, and engage with them around their cultures, backgrounds,
families, and dreams; urging them to set high goals and proactively providing the support needed
to reach them. This relates to the intrusive advising approach, or proactive advising, which I plan
Sense of belonging is complex and something that is very important to student success,
but hard to promote. I found Dee and Daly’s recommendations for how faculty can promote
cultural change in support of diverse student populations useful in thinking about how to
promote sense of belonging in the classroom and outside it (Dee & Daly, 2012). Dee and Daly
discuss the importance first of decoding the text of higher education. This resonates with me
because I also study intercultural competency and a key element of culture is that it is implicit
and deeply felt but difficult to explain. Making cultural scripts explicit is key to adjusting to a
new culture. In intercultural studies we call this a “cultural informant”. As a practitioner, I can be
a cultural informant for underrepresented students. Next, Dee and Daily recommend connecting
students to a larger network of peers and professionals, validating their cultures through
culturally inclusive readings, assignments, and curriculum, and structuring the learning
advisor as well: connect students to networks, validate their cultures in my advising, and
promoting academic engagement. For me, probably I would be promoting engagement in high-
impact practices or educationally purposeful activities as defined by Kuh and Harper (Harper,
High-impact practices are defined by Kuh as study abroad, learning communities, first-
year seminars, service learning, student-faculty research, and senior capstone experiences. These
experiences put “students in circumstances that essentially demand they interact with faculty and
peers about substantive matters, typically over extended periods of time” (Kuh, 2008). Another
way of looking at such activities are Harper’s “educationally purposeful activities” which are
These are having serious conversations with peers from different backgrounds, actively
participating in student organizations and out of class activities, using technology to work
students enroll in two or more classes together, taking foreign language courses, and completing
an independent study or self-designed major under the supervision of a faculty member (Harper,
2009). These activities, similar to high-impact practices, promote active academic and social
engagement in students. Not just for grades, but intrinsic motivation and interest in learning and
engaging in the campus community. As an advisor, I will work to promote these activities to my
advisees.
Another way this class has shifted my thinking is in admissions and how to select and
admit students. I grew up in a fairly affluent high school with access to rigorous AP classes and
to me, a highly selective undergraduate institution was a priority for my future. That emphasis on
high selectivity has stayed with me. I have learned before about how SAT and ACT test scores
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do not actually have a strong relationship to student success and are more useful in screening out
non-white and lower socioeconomic status students, but the readings for this class made me think
more broadly about admissions and what we value. Access vs. selectivity is a very big question
for elite schools, particularly highly selective public schools like UCLA and UC Berkeley. How
body? Despite the exclusive origins of the “holistic” admissions process, today it is the best way
to select driven, hardworking students. “Hungry” students as Harvard’s Dean of Admissions puts
it (Guinier, 2015).
solving, creative leadership, and independent thinking, as those are the qualities that contribute to
someone who can benefit democratic society (2015). Moving away from the testocracy and
focusing on more qualitative qualities of character should democratize admissions more and
better include marginalized students. This was interesting for me to think about, and let go of
some of my more elitist dispositions towards selective test score and GPA based admissions
based on my own early socialization and instead think about “highly selective” in a different
way.
international student programs and advising. This is a student population often recruited for
financial gain, compositional diversity (while avoiding increasing domestic student diversity),
and an institution’s desire to be “global” and then not provided with adequate services and
generally forgotten once they get to campus. By providing better opportunities to engage these
students, and particularly to engage international and domestic students with each other and
around questions of culture, I think I can contribute to creating a more inclusive campus
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environment not just for international students, but for all students. Domestic white students can
learn about their own cultures (since they often feel they have none) and grow to appreciate
difference and become more comfortable engaging across difference. The same goes for
domestic students of color and other underrepresented students on campus. As diversity becomes
more discussed and valued all students feel more comfortable advocating for themselves and
Thus, my biggest takeaways are to think about Museus’ CECE model in how my office
structures our programs, advising, and policies (to the extent we can, due to having to follow visa
restrictions). I also think about being an advocate for my students, particularly as visa regulations
become more and more strict and government rhetoric is increasingly anti-immigrant and anti-
international students. I think about validating students’ home cultures, engaging with their
purposeful activities. I think about creating opportunities for engagement and focusing on
promoting sense of belonging through the CECE model, and collaborating with other offices and
Creating Campus Cultures, we must engage in shared leadership to create sustainable change
(Kezar, 2012).
I also think about Dee and Daily’s and Irizarry’s work on culturally inclusive pedagogies
and being a cultural informant for my students. Particularly if I teach university orientation
courses like the EDL 151 course: Introduction to the American University which I teach now at
Miami, I can incorporate these practices into creating a culturally engaging classroom. I can also
incorporate these ideas into orientation programs and other co-curricular programs I create for
international and domestic students. In addition, peer mentor programs are often offered by
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international offices and so I can incorporate the research of Kiyama and Luca on the benefits of
peer mentor programs both for the mentors and advisees in designing and advocating for such
programs (Kiyama & Luca, 2014). Finally, I want to promote thriving by encouraging resilience
and teaching students how to see and leverage the cultural wealth that they have and connecting
them to networks. The thriving quotient particularly resonated with me as a lens through which I
This course had a big impact on me by changing the perspective I take on student success
and teaching me how to take anti-deficit approach and ask the right questions to promote student
success. In addition, it provided me with several key theories and concepts I can take into my
future work, such as the thriving quotient, resilience, Museus’ CECE model, Kuh’s high-impact
as well as Dee and Daily and Irizarry’s recommendations for faculty to create culturally inclusive
References
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culture: Fostering success among racially diverse student populations (pp. 168–188). New
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Harper, S. R. (2009). Race-conscious student engagement practices and the equitable distribution
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Harris, F. I., Bensimon, E. M., & Bishop, R. (2010). The equity scorecard: A process for
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