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  • Customer Service Dialogue 1.: - 5 Minutes Later

    Uploaded by

    Jesús Gil Caporali
    136 views3 pages
    The document summarizes two customer service dialogues at a restaurant. In the first, a waiter seats three customers and takes their food and drink order. The customers are brought their meals along with a bottle of wine. Later one customer asks for the check and pays in cash, leaving a tip. In the second dialogue, a waiter seats two customers and again takes their order for food and a bottle of wine. One customer later orders dessert. At the end, one customer pays the bill with a card, including the tip.

    Original Description:

    atencion al comensal en ingles

    Original Title

    Dialogo en Ingles

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    The document summarizes two customer service dialogues at a restaurant. In the first, a waiter seats three customers and takes their food and drink order. The customers are brought their meals along with a bottle of wine. Later one customer asks for the check and pays in cash, leaving a tip. In the second dialogue, a waiter seats two customers and again takes their order for food and a bottle of wine. One customer later orders dessert. At the end, one customer pays the bill with a card, including the tip.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    136 views3 pages

    Customer Service Dialogue 1.: - 5 Minutes Later

    Uploaded by

    Jesús Gil Caporali
    The document summarizes two customer service dialogues at a restaurant. In the first, a waiter seats three customers and takes their food and drink order. The customers are brought their meals along with a bottle of wine. Later one customer asks for the check and pays in cash, leaving a tip. In the second dialogue, a waiter seats two customers and again takes their order for food and a bottle of wine. One customer later orders dessert. At the end, one customer pays the bill with a card, including the tip.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 3

    .

    Customer service dialogue 1.

    Waiter: Good afternoon, welcome to the grill house.


    Client: thank you, good afternoon, it has tables available.
    Waiter: let me check ... for how many people?
    Client: for 3
    Waiter: ok, let's see I have one available, follow me please.
    Client: thank you very much.
    Waiter: this is your table; in a moment I bring you the letter to order.
    Client: it's fine, thank you very much.
    Waiter: here is the letter back in a few minutes to pick up your orders.
    Client: it's fine.
    - 5 minutes later.
    Waiter: they are ready to order gentlemen.
    Client: Yes, for me he is going to give me a Rib eye, average term please.
    Client 2: for me to be a T-bone, I finish three quarters.
    Client 3: I pass the meat and he will give me a grilled salmon fillet.
    Waiter: okay, in a few moments I bring your orders.
    - 25 minutes later.
    Waiter: sorry for the delay, here is his rib eye, medium term, his salmon steak and
    his three-quarter T-bone, profit.
    Client 1: thank you very much.
    Client 2: Excuse me if you could bring us a bottle of merlot wine please.
    Waiter: yes, in a moment.
    Waiter: here is the bottle, can I serve?
    Clients: yes, please.
    Waiter: something else that is offered:
    Client 2: not at the moment.

    Jesus Eduardo Gil Caporali 6102


    .

    - 35 minutes later.
    Client 1: waiter, if you can bring me the account please.
    Waiter: if I bring it in a moment.
    Waiter: here is he going to pay in cash or with a card?
    Client 1: in cash, how much is it?
    Waiter: they are 2550 pesos.
    Client: it's okay, take 2700 and keep the change.
    Waiter: thank you very much, good afternoon.
    Client 2: thank you very much, you took very good care of us.
    - Customers leave the restaurant.

    Customer service dialogue 2.

    waiter: Good evening, welcome to the Mexico window.


    Client: thank you, good evening, it has tables available.
    Waiter: let me check ... for how many people?
    Client: for 2
    Waiter: ok, let's see I have one available, follow me please.
    Client: thank you very much.
    Waiter: this is your table; in a moment I bring you the letter to order.
    Client: thank you very much.
    Waiter: here is the letter back in a few minutes.
    Client: it's fine.
    - 5 minutes later.
    Waiter: they are ready to order.
    Client: Yes, for me he's going to give me a loin in a plum sauce.
    Client 2: for me it is penne pasta with chipotle shrimp.
    Client 1: and bring us a bottle of sparkling wine please.

    Jesus Eduardo Gil Caporali 6102


    .

    Waiter: okay, in a few moments I bring your orders.


    - 15 minutes later.
    Waiter: I hope it does not take long: here is his pork loin, the pasta with chipotle
    shrimp and his sparkling wine.
    Client 1: thank you very much.
    Waiter: can I serve the wine?
    Clients: yes, please.
    Waiter: something else that is offered:
    Client 2: not at the moment.
    - 35 minutes later.
    Waiter: all right? He would like to order some dessert.
    Client 2: if you bring me a tiramisu please:
    Waiter: yes, in a moment.
    Waiter: here is your tiramisu, something else?
    Client 2: thank you very much, for the moment nothing more.
    - 15 minutes later.
    Client 1: waiter, if you can bring me the account please.
    Waiter: if I bring it in a moment.
    Waiter: here it is, will you pay in cash or with a card?
    Client 1: with card How much is it?
    Waiter: they are 1350 pesos; do you want the tip to be included in the bill?
    Client: yes, it's fine.
    Waiter: thank you very much, take your card, have a good afternoon.
    Client 2: many thanks to you.
    - customers leave the restaurant.

    Jesus Eduardo Gil Caporali 6102

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