BSBMGT615 Task2... Am Ok
BSBMGT615 Task2... Am Ok
In 2015–2020 BizOps will consolidate its position in the market as a lead retailer
for green and sustainable solutions for high quality exclusive products. To do this,
BizOps will focus on the following business goals:
Financial stability:
- Increase revenue by 15% (compared to the previous 12 months) by the end of
the financial year
- Maintain annual profit levels of 15% of revenue for all products and services,
calculated at the end of each financial year
- Reinvest 75% of profit back into the business at the end of each financial year
Key personal and their roles in implementing the proposed development plan
These are the strategies to get feedback from internal stakeholders I have
described the pros and cons for each methods
PROS:
Convenient for customer teams to use.
Feedback can be shared virtually anytime.
You can search feedback later.
CONS:
Neither option scales well for the Product Manager.
Chat and email can be distracting.
Does not aggregate data or provides analytics.
Requires extra manual work to extract the feedback.
Team Meetings
Consider holding bi-monthly or monthly feedback meetings with customer teams
to let folks share and discuss what they’ve been hearing.
PROS:
Opportunity to provide product updates/share what’s next on your roadmap.
Allows you to ask follow-up questions.
You can clarify feedback with those who have shared it.
CONS:
Getting everyone in the room at the same time can be hard and inconvenient.
Can lead to confusion if customer teams have to hold onto feedback for a month
before relaying it.
Feedback Reports
In lieu of (or in addition to) facilitating a feedback meeting, have every team
generate a customer feedback report every two weeks or so and share it with your
team.
CONS:
Time-consuming and possibly inconvenient for customer teams to produce.
Does not look at long-term feedback trends.
Item Milestone
Form a project team 1 week
Stakeholder consultation 2 days
Gain approval 3 days
Budget 1 day
Risk analysis 1 week
Assign task to team 1 week
Complete tasks 4 weeks
Draft the development plan 2 weeks
Present plan 2 days
Final plan 5 days
Physical resources
- Computer
- Software
- Printer
- Meeting room
- Internet
Financial resources
- Project team
- Manager
- IT specialist
- Bizops can conduct cost benefit analysis or payback period to ensure the
success and progress of the activities
- BizOps can compare company’s historical performance data or KPI to ensure
company operations are correctly align with strategic plan
- Company can ensure that potential risks had been identified and contingency
plan in place.
2. While senior management is considering your draft plan, there are other documents to
ensure and make them into a single document.
A process to resolve problems that are raised by key stakeholders this should
also include a recommended process for allowing teams to develop problem-
solving skills so they can actively contribute to the resolution process.
- This is the time to do some brainstorming. There may be lots of room for
creativity.
- Separate the listing of options from the evaluation of the options.
- Writing it down will help you think through all the details and
implications.
Establish a common goal for both parties. In this step of the process, both sides
agree on the desired outcome of the conflict.
To accomplish this, discuss what each party would like to see happen and find a
commonality in both sides as a starting point for a shared outcome. That
commonality can be as simple as “both sides want to end the conflict.”
Discuss ways to meet the common goal. This involves listening, communicating,
and brainstorming together. Continue with both sides working together to discuss
ways that they can meet the goal they agreed on.
Determine the barriers to the common goal. In this step of the process, the two
parties acknowledge what has brought them into the conflict and talk about what
problems may prevent a resolution.
Understanding the possible problems that may be encountered along the way lets
you proactively find solutions and have plans in place to handle issues.
Agree on the best way to resolve the conflict. Both parties need to come to a
conclusion on the best resolution. Start by identifying solutions that both sides can
live with. Ask both sides and see where there is common ground. Then start to
discuss the responsibility each party has in maintaining the solution.
Acknowledge the agreed upon solution and determine the responsibilities each
party has in the resolution.