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Aetna Student Health: Plan Design and Benefits Summary
Aetna Student Health: Plan Design and Benefits Summary
Healthier living
Financial well-being
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www.aetnastudenthealth.com
(877) 850-6038
Proprietary
NOTICE: IF YOU OR YOUR FAMILY MEMBERS ARE COVERED BY MORE THAN ONE HEALTH CARE PLAN, YOU MAY NOT BE
ABLE TO COLLECT BENEFITS FROM BOTH PLANS. EACH PLAN MAY REQUIRE YOU TO FOLLOW ITS RULES OR USE SPECIFIC
DOCTORS AND HOSPITALS, AND IT MAY BE IMPOSSIBLE TO COMPLY WITH BOTH PLANS AT THE SAME TIME. READ ALL
OF THE RULES VERY CAREFULLY, INCLUDING THE COORDINATION OF BENEFITS SECTION, AND COMPARE THEM WITH
THE RULES OF ANY OTHER PLAN THAT COVERS YOU OR YOUR FAMILY.
While you are at Case Western Reserve University, we want to ensure that the Student Medical Plan and Services are a
positive experience for you. The university has contracted with Aetna Student Health in order to offer enhanced services
that are easy to use, affordable and adaptable to your health care needs. The exact provisions governing this insurance
are contained in the Master Policy for Case Western Reserve University and may be viewed at
https://students.case.edu/wellness/medicalplan/.
Telephone Directory
Health Services (216) 368-2450.
Coverage Periods
Students: Coverage for all insured students enrolled for the Fall Semester, will become effective at 12:01 AM on the
Coverage Start Date indicated below, and will terminate at 11:59 PM on the Coverage End Date indicated below.
New Spring Semester students: Coverage for all insured students enrolled for the Spring Semester, will become
effective at 12:01 AM on the Coverage Start Date indicated below, and will terminate at 11:59 PM on the Coverage End
Date indicated below.
Coverage for all insured students from CASE WESTERN RESERVE UNIVERSITY SCHOOL OF MEDICINE, CASE WESTERN
RESERVE UNIVERSITY SCHOOL OF DENTAL MEDICINE (MSD) STUDENTS, AND CLEVELAND CLINIC LERNER COLLEGE OF
MEDICINE, enrolled for coverage in the Plan for the following Coverage Periods.
Coverage Period Coverage Start Date Coverage End Date Enrollment/Waiver Deadline
Fall 07/01/2019 01/12/2020 09/06/2019
Spring 01/13/2020 06/30/2020 01/24/2020
Coverage Period Coverage Start Date Coverage End Date Enrollment/Waiver Deadline
Fall 08/01/2019 01/12/2020 09/06/2019
Spring 01/13/2020 07/31/2020 01/24/2020
If a student registers after September 06, 2019 for Fall Semester and after January 24, 2020 for Spring Semester, the
Student Medical Plan will become effective on the date the student registers (not on the effective date listed above).
Proprietary
Dependent Eligibility
The University also offers dependent coverage for the student’s spouse, domestic partner and children. Our intent is to
provide you with the opportunity to obtain effective medical coverage.
Student Coverage
Eligibility
• Student of Case Western Reserve University registered for at least one credit hour.
• Persons associated with special programs on the campus of Case Western Reserve University may be eligible for
this student coverage.
• Students of The Cleveland Institute of Art and The Cleveland Institute of Music registered for at least one credit
hour.
Enrollment
Eligible students will be automatically enrolled in this Plan, unless a waiver is submitted by the deadline dates listed in
the next section of this Plan Design and Benefits Summary. Under certain conditions, the Student Medical Plan fee may
be waived.
All registered students are required to have medical insurance that is comparable to the Case Western Reserve
University Student Medical Plan. Insurance coverage must meet the following criteria in order to be deemed
comparable.
• Insurance coverage is provided by a company licensed to do business in the United States, with a U.S. claims
payment office and telephone number.
• Coverage is currently active and the student agrees to maintain the health insurance coverage throughout the entire
policy year.
• Offers unlimited coverage per accident or illness.
• Offers inpatient and outpatient medical care in Northeast Ohio or where enrolled in CWRU classes.
• (Emergency only coverage does not satisfy this requirement).
• Covers inpatient mental health and alcohol abuse care within Northeast Ohio or where enrolled in CWRU classes
(emergency only coverage does not satisfy the requirement).
• Provides at least $25,000 coverage for Repatriation (repatriation provides transportation to the student's home
country in the event of death).
• Provides Emergency Medical Evacuation coverage in the amount of at least $50,000 (medical evacuation is
emergency transportation to the nearest, most qualified treatment facility).
• Prescription medication is covered.
• Does not contain any clause that limits coverage on Pre-Existing conditions.
Proprietary
Waiver Process
The Student Medical Plan waiver deadline for fall 2019 is September 06, 2019. Case Western Reserve students can
waive the Medical Plan fee on the Student Information System (SIS) located at http://www.case.edu/sis.
It is each student's responsibility to ensure that the alternate coverage is adequate. Before submitting a waiver, please
note that many commercial insurance plans do not cover a student after a certain age.
Fall Semester: A waiver request is valid for two semesters. Students who elect to waive the Medical Plan will
automatically have the fee waived for Fall and Spring semesters. Student must submit a waiver form in support of their
request. The waiver must be received no later than September 06, 2019.
New Spring Semester: Students who elect to waive the Medical Plan must submit a waiver form in support of their
request. The waiver must be received no later than January 24, 2020.
Students from CIA and CIM should submit a waiver form to their individual school.
All waivers are subject to audit by Case Western Reserve University & Aetna Student Health. Any student's plan found to
not meet the requirements will be charged for the Student Medical Plan.
Dependent Coverage
Eligibility
Covered students may also enroll their lawful spouse or domestic partner and dependent children up to the age of 26.
If the plan covers dependent children, then any dependent unmarried child, who will terminate coverage because
he/she meets a limiting age under the policy, shall not terminate coverage if the child continues to be incapable of self-
sustaining employment by reason of mental deficiency or physical handicap and primarily dependent upon the student
for support and maintenance. Proof of such handicap and dependency may be required upon initial continuation and
every two years thereafter.
Enrollment
Medical coverage for spouse, domestic partner, and dependent children may only be purchased if the student has
purchased the Student Medical Plan coverage for students. Coverage may be purchased on a per semester basis or on
an annual basis. ENROLLMENT IS NOT AUTOMATIC. You must renew the coverage each semester or each year.
A child born to a Covered person shall be covered for Accident, Sickness, premature birth, and congenital defects, for 31
days from the date of birth. Well Baby Care coverage will not be covered unless officially added to the plan. At the end
of this 31 day period, coverage will cease under the Case Western Reserve University Medical Plan. To extend coverage
for a newborn past the 31 days, the covered student must: 1) enroll the child within 31 days of birth, and 2) pay the
additional pro-rated premium, starting from the date of birth. Coverage is provided for a child legally placed for
adoption with a covered student for 31 days from the moment of placement provided the child lives in the household of
the covered student, and is dependent upon the covered student for support. To extend coverage for an adopted child
past the 31 days, the covered student must 1) enroll the child within 31 days of placement of such child, and 2) pay any
additional premium, if necessary, starting from the date of placement.
If coverage is desired, complete and return to University Health Service the enrollment form and appropriate premium,
in the form of a check or money order, (payable to Case Western Reserve University) to University Health Service, 2145
Adelbert Rd., Cleveland, OH 44106-4901. The completion of an Affidavit is necessary for the enrollment of a domestic
Case Western Reserve University 2019-2020 Page 4
Proprietary
partner. Forms are available at University Health Service. Once paid, no portion of the premium for dependent
coverage is refundable.
For more information about the Coordination of Benefits provision, including determining which plan is primary and
which is secondary, you may call the Member Services telephone number shown on your ID card.
If you obtain Medicare after you enrolled in this student plan, your health coverage under this plan will not end.
As used here, “have Medicare” means that you are entitled to benefits under Part A (receiving free Part A) or enrolled in
Part B or Premium Part A.
If you need care that is covered under the Plan but not available from an In-network Provider, contact Member Services
for assistance at the toll-free number on the back of your ID card. In this situation, Aetna may issue a pre-approval for
you to receive the care from an Out-of-network Provider. When a pre-approval is issued by Aetna, the benefit level is
the same as for In-network Providers.
Proprietary
Precertification
You need pre-approval from us for some eligible medical services. Pre-approval is also called precertification.
In-network care
Your in-network physician is responsible for obtaining any necessary precertification before you get the care. If your in-
network physician doesn't get a required precertification, we won't pay the provider who gives you the care. You won't
have to pay either if your in-network physician fails to ask us for precertification. If your in-network physician requests
precertification and we refuse it, you can still get the care but the plan won’t pay for it. You will find additional details on
requirements in the Certificate of Coverage.
Out-of-network care
When you go to an out-of-network provider, it is your responsibility to obtain precertification from us for any services
and supplies on the precertification list. If you do not precertify, your benefits may be reduced, or the plan may not pay
any benefits. This does not apply to services and supplies deemed to be medically necessary. Refer to your schedule of
benefits for this information. The list of services and supplies requiring precertification appears later in this section
Precertification call
Precertification should be secured within the timeframes specified below. To obtain precertification, call Member
Services at the toll-free number on your ID card. This call must be made:
Non-emergency admissions: You, your physician or the facility will need to call and request
precertification at least 14 days before the date you are scheduled to
be admitted.
An emergency admission: You, your physician or the facility must call within 48 hours or as soon
as reasonably possible after you have been admitted.
An urgent admission: You, your physician or the facility will need to call before you are
scheduled to be admitted. An urgent admission is a hospital admission
by a physician due to the onset of or change in an illness, the diagnosis
of an illness, or an injury.
Outpatient non-emergency services You or your physician must call at least 14 days before the outpatient
requiring precertification: care is provided, or the treatment or procedure is scheduled.
Delivery: You, your physician, or the facility must call within 48 hours of the
birth or as soon thereafter as possible. No penalty will be applied for
the first 48 hours after delivery for a routine delivery and 96 hours for
a cesarean delivery.
We will provide a written notification to you and your physician of the precertification decision, where required by state
law. If your precertified services are approved, the approval is valid for 30 days as long as you remain enrolled in the
plan.
Once we authorize eligible medical services, we will not refuse to pay if your physician or PCP, in good faith, submitted
complete, accurate, and all necessary information to us.
Proprietary
If you require an extension to the services that have been precertified, you, your physician, or the facility will need to
call us at the number on your ID card as soon as reasonably possible, but no later than the final authorized day.
If precertification determines that the stay or outpatient services and supplies are not covered benefits, the notification
will explain why and how you can appeal our decision. You or your provider may request a review of the precertification
decision. See Article VI: Prior Authorization of Services in the Summary Plan Description and Plan Document
When you receive precertification for a chronic condition, we will honor this previous precertification for an approved
drug from the date of approval to the lesser of either: a) 12 months or b) the last day of your eligibility under this policy.
*For a current listing of the prescription drugs and medical injectable drugs that require precertification, contact Member
Services by calling the toll-free number on your ID card in the How to contact us for help section or by logging onto the
Aetna website at www.aetnastudenthealth.com.
Proprietary
Description of Benefits – Student Plan
The Plan excludes coverage for certain services (referred to as exceptions in the certificate of coverage) and has
limitations on the amounts it will pay. While this Plan Design and Benefit Summary document will tell you about some of
the important features of the Plan, other features may be important to you and some may further limit what the Plan
will pay. To look at the full Plan description, which is contained in the Certificate of Coverage issued to you, go to
www.aetnastudenthealth.com. If any discrepancy exists between this Benefit Summary and the Certificate of
Coverage, the Certificate will control.
Failure to precertify your eligible medical services when required will result in the following benefit penalties:
• The eligible medical services will not be covered.
The additional percentage or dollar amount of the recognized charge which you may pay as a penalty for failure to
obtain precertification is not a covered benefit, and will not be applied to the policy year deductible amount or the
maximum out-of-pocket limit, if any.
Proprietary
The coinsurance listed in the schedule of benefits below reflects the plan coinsurance percentage. This is the coinsurance
amount that the plan pays. You are responsible for paying any remaining coinsurance.
Eligible medical services In-network coverage Out-of-network coverage
Preventive care and wellness
Routine physical exams
Performed at a physician’s office 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Preventive care and wellness (continued) In-network coverage Out-of-network coverage
Preventive screening and counseling services
Obesity and/or healthy diet counseling office 100% (of the negotiated charge) 60% (of the recognized charge)
visits per visit per visit
Misuse of alcohol and/or drugs counseling 100% (of the negotiated charge) 60% (of the recognized charge)
office visits per visit per visit
Proprietary
Preventive care and wellness (continued) In-network coverage Out-of-network coverage
Routine cancer screenings performed at a physician’s office, specialist’s office or facility.
Routine cancer screenings 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Preventive care and wellness (continued)In-network coverage Out-of-network coverage
Comprehensive lactation support and counseling services (continued)
Breast pump supplies and accessories 100% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Outpatient provider services 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Physicians and other health professionals In-network coverage Out-of-network coverage
Physician and specialist services (including nurse and physician assistant)
Office hours visits $30 copayment then the plan $30 copayment then the plan
(non-surgical and non-preventive care by a pays 100% (of the balance of the pays 60% (of the balance of the
physician and specialist) negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Telemedicine consultation by a physician or $30 copayment then the plan $30 copayment then the plan
specialist pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Allergy testing and treatment (including nurse and physician assistant)
Allergy testing performed at a physician’s or 80% (of the negotiated charge) 60% (of the recognized charge)
specialist’s office per visit per visit
Allergy injections treatment performed at a $30 copayment then the plan $30 copayment then the plan
physician’s, or specialist office pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Allergy sera and extracts administered via $30 copayment then the plan $30 copayment then the plan
injection at a physician’s or specialist’s office pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Physician and specialist - inpatient surgical services
Inpatient surgery performed during your stay 80% (of the negotiated charge) 60% (of the recognized charge)
in a hospital or birthing center by a surgeon
(includes anesthetist and surgical assistant
expenses)
Physician and specialist - outpatient surgical services
Outpatient surgery performed at a 80% (of the negotiated charge) 60% (of the recognized charge)
physician’s or specialist’s office or outpatient
department of a hospital or surgery center by
a surgeon
In-hospital non-surgical physician services
In-hospital non-surgical physician services 80% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Consultant services (non-surgical and non-preventive) (including nurse and physician assistant)
Office hours visits (non-surgical and non- $30 copayment then the plan $30 copayment then the plan
preventive care) pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Telemedicine consultation by a consultant $30 copayment then the plan $30 copayment then the plan
pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Second surgical opinion Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Proprietary
Physicians and other health professionals In-network coverage Out-of-network coverage
(continued)
Alternatives to physician office visits
Walk-in clinic visits(non-emergency visit) $30 copayment then the plan $30 copayment then the plan
pays 100% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Hospital and other facility care
Inpatient hospital 80% (of the negotiated charge) 60% (of the recognized charge)
(room and board) and other miscellaneous per admission per admission
services and supplies)
Proprietary
Alternatives to hospital stays (continued) In-network coverage Out-of-network coverage
Skilled nursing facility
Inpatient facility 80% (of the negotiated charge) 60% (of the recognized charge)
(room and board and miscellaneous per admission per admission
inpatient care services and supplies)
Proprietary
Emergency services and urgent care In-network coverage Out-of-network coverage
(continued)
Urgent care
Urgent medical care provided by an urgent $30 copayment then the plan $30 copayment then the plan
care provider pays 80% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
Does not include complex imaging services, thereafter thereafter
lab work and radiological services
performed during an urgent medical care visit
Non-urgent use of urgent care provider Not covered Not covered
No copayment or deductible
applies
Type B services 70% (of the negotiated charge) 50% (of the recognized charge)
per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Specific conditions
Birthing center (facility charges)
Inpatient (room and board and other Paid at the same cost-sharing as Paid at the same cost-sharing as
miscellaneous services and supplies) hospital care hospital care
Diabetic services and supplies (including equipment and training)
Diabetic services and supplies (including Covered according to the type of Covered according to the type of
equipment and training) benefit and the place where the benefit and the place where the
service is received service is received
Accidental dental injury
Accidental injury to sound natural teeth 80% (of the negotiated charge) 80% (of the recognized charge)
Anesthesia and related facility charges for a dental procedure
Anesthesia and related facility charges for a Covered according to the type of Covered according to the type of
dental procedure benefit and the place where the benefit and the place where the
Coverage is subject to certain conditions. See the service is received service is received
benefit description in the certificate of coverage
for details.
Temporomandibular joint dysfunction (TMJ) and craniomandibular joint dysfunction (CMJ) treatment
TMJ and CMJ treatment Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Dermatological treatment
Dermatological treatment Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Maternity care
Maternity care (includes delivery and Covered according to the type of Covered according to the type of
postpartum care services in a hospital or benefit and the place where the benefit and the place where the
birthing center) service is received service is received
Well newborn nursery care in a hospital or 80% (of the negotiated charge) 60% (of the recognized charge)
birthing center
No policy year deductible applies No policy year deductible applies
Note: The per admission copayment amount and/or policy year deductible for newborns will be waived for nursery charges for the
duration of the newborn’s initial routine facility stay. The nursery charges waiver will not apply for non-routine facility stays.
Pregnancy complications
Inpatient Covered according to the type of Covered according to the type of
(room and board and other miscellaneous benefit and the place where the benefit and the place where the
services and supplies) service is received service is received
Proprietary
Specific conditions (continued) In-network coverage Out-of-network coverage
Family planning services – other
Voluntary sterilization for males 80% (of the negotiated charge) 60% (of the recognized charge)
Inpatient physician or specialist surgical
services
Voluntary sterilization for males 80% (of the negotiated charge) 60% (of the recognized charge)
Outpatient physician or specialist surgical
services
Abortion 80% (of the negotiated charge) 60% (of the recognized charge)
Inpatient physician or specialist surgical
services
Abortion 80% (of the negotiated charge) 60% (of the recognized charge)
Outpatient physician or specialist surgical
services
Important Note: Just log into your Aetna secure website at www.aetnastudenthealth.com for detailed information
about this covered benefit, including eligibility requirements in Aetna’s clinical policy bulletin #0615. You can also call
Member Services at the toll-free number on the back of your ID card.
Physical, occupational, and speech therapy Covered according to the type of Covered according to the type of
associated with diagnosis of autism spectrum benefit and the place where the benefit and the place where the
disorder service is received service is received
Applied behavior analysis* Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
*Important note: Applied behavior analysis requires precertification by Aetna. Your in-network provider is
responsible for obtaining precertification. You are responsible for obtaining precertification when you use an out-of-
network provider.
Proprietary
Mental health treatment (Includes coverage for biologically and non-biologically based mental illness)
Mental health treatment – inpatient In-network coverage Out-of-network coverage
Inpatient hospital mental disorders 80% (of the negotiated charge) 60% (of the recognized charge)
treatment per admission per admission
(room and board and other miscellaneous
hospital services and supplies)
Proprietary
Specific conditions (continued) In-network coverage Out-of-network coverage
Substance abuse related disorders treatment-inpatient (continued)
Inpatient residential treatment facility 80% (of the negotiated charge) 60% (of the recognized charge)
substance abuse per admission per admission
(room and board and other miscellaneous
residential treatment facility services and
supplies)
Proprietary
Transplant services (continued) In-network In-network Out-of-network
coverage coverage coverage
(IOE facility) (Non-IOE facility)
Transplant services - live donor health Covered according to the type of benefit and the place where the
services (facility and non-facility) service is received
Proprietary
Specific therapies and tests (continued) In-network coverage Out-of-network coverage
Outpatient infusion therapy
Outpatient infusion therapy performed in a 80% (of the negotiated charge) 60% (of the recognized charge)
covered person’s home, physician’s office, per visit per visit
outpatient department of a hospital or other
facility
Outpatient radiation therapy
Outpatient radiation therapy 80% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Outpatient respiratory therapy
Respiratory therapy 80% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Other services and supplies
Acupuncture in lieu of anesthesia Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Emergency ground, air, and water 80% (of the negotiated charge) Paid the same as in-network
ambulance per trip coverage
Clinical trial therapies Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Clinical trial (routine patient costs) Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Durable medical and surgical equipment 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Enteral formulas and nutritional supplements 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Prosthetic devices
Cranial prosthetics (Medical wigs) 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Surgical bras following mastectomy 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
All other prosthetic devices 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Orthotic devices 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Cochlear implants 80% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Proprietary
Vision care In-network coverage Out-of-network coverage
Pediatric vision care
(Limited to covered persons through the end of the month in which the person turns age 19)
Pediatric routine vision exams (including refraction)
Performed by a legally qualified 100% (of the negotiated charge) 60% (of the recognized charge)
ophthalmologist or optometrist per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Outpatient prescription drugs
Policy year deductible and copayment/coinsurance waiver for risk reducing breast cancer
The policy year deductible and the per prescription copayment/coinsurance will not apply to risk reducing breast
cancer prescription drugs when obtained at a retail in-network, pharmacy. This means that such risk reducing breast
cancer prescription drugs are paid at 100%.
Policy year deductible and copayment/coinsurance waiver for tobacco cessation prescription and over-
the-counter drugs
The policy year deductible and the per prescription copayment/coinsurance will not apply to the first two 90-day
treatment regimens per policy year for tobacco cessation prescription drugs and OTC drugs when obtained at a
retail in-network pharmacy. This means that such prescription drugs and OTC drugs are paid at 100%.
Your policy year deductible and any prescription copayment/coinsurance will apply after those two regimens per
policy year have been exhausted.
Policy year deductible and copayment/coinsurance waiver for contraceptives
The policy year deductible and the per prescription copayment/coinsurance will not apply to female contraceptive
methods when obtained at an in-network pharmacy.
This means that such contraceptive methods are paid at 100% for:
• Certain over-the-counter (OTC) and generic contraceptive prescription drugs and devices for each of the methods
identified by the FDA. Related services and supplies needed to administer covered devices will also be paid at
100%.
• If a generic prescription drug or device is not available for a certain method, you may obtain certain brand-name
prescription drug or device for that method paid at 100%.
Also, you may qualify for a medical exception. If your provider documents a medical exception and submits the
exception to us, certain FDA-approved brand-name or non-formulary contraceptives may also be covered as
preventive care. We will defer to the provider’s determination.
The policy year deductible and the per prescription copayment/coinsurance continue to apply to prescription drugs
that have a generic equivalent, biosimilar or generic alternative available within the same therapeutic drug class
obtained at a in-network pharmacy unless you are granted a medical exception. The Summary Plan Description and
Plan Document, section 9.2 Appeals, explains how to get a medical exception.
Preferred Generic prescription drugs
Per prescription copayment/coinsurance
For each fill up to a 30-day supply filled at a $15 copayment per supply then $15 copayment per supply then
retail pharmacy the plan pays 100% (of the the plan pays 60% (of the
negotiated charge) recognized charge)
Proprietary
Preferred brand-name prescription drugs
Per prescription copayment/coinsurance In-network coverage Out-of-network coverage
For each fill up to a 30-day supply filled at a $50 copayment per supply then $50 copayment per supply then
retail pharmacy the plan pays 100% (of the the plan pays 60% (of the
negotiated charge) recognized charge)
Proprietary
Preventive care drugs and supplements In-network coverage Out-of-network coverage
Preventive care drugs and supplements filled 100% (of the negotiated charge Paid according to the type of
at a retail pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered preventive care drugs and
supplements, contact Member Services by logging onto your Aetna
secure website at www.aetnastudenthealth.com or calling the toll-
free number on the back of your ID card.
Risk reducing breast cancer prescription drugs
Risk reducing breast cancer prescription 100% (of the negotiated charge) Paid according to the type of
drugs filled at a pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums: Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered preventive care drugs and
supplements, contact Member Services by logging onto your Aetna
secure website at www.aetnastudenthealth.com or calling the toll-
free number on the back of your ID card.
Tobacco cessation prescription and over-the-counter drugs (preventive care)
Tobacco cessation prescription drugs and 100% (of the negotiated charge Paid according to the type of
OTC drugs filled at a pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums: Coverage is permitted for two 90-day treatment regimens only.
Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered tobacco cessation
prescription drugs and OTC drugs, contact Member Services by
logging onto your Aetna secure website at
www.aetnastudenthealth.com or calling the toll-free number on the
back of your ID card.
Proprietary
A covered person, a covered person’s designee or a covered person’s prescriber may seek an expedited medical
exception process to obtain coverage for non-covered drugs in exigent circumstances. An “exigent circumstance” exists
when a covered person is suffering from a health condition that may seriously jeopardize a covered person’s life, health,
or ability to regain maximum function or when a covered person is undergoing a current course of treatment using a
non-formulary drug.
The request for an expedited review of an exigent circumstance may be submitted by contacting Aetna's Pre-
certification Department at 1-855-240-0535, faxing the request to 1-877-269-9916, or submitting the request in writing
to:
CVS Health
ATTN: Aetna PA
1300 E Campbell Road
Richardson, TX 75081
Proprietary
Description of Benefits – Dependent Plan
The Plan excludes coverage for certain services (referred to as exceptions in the certificate of coverage) and has
limitations on the amounts it will pay. While this Plan Design and Benefit Summary document will tell you about some of
the important features of the Plan, other features may be important to you and some may further limit what the Plan
will pay. To look at the full Plan description, which is contained in the Certificate of Coverage issued to you, go to
www.aetnastudenthealth.com. If any discrepancy exists between this Benefit Summary and the Certificate of
Coverage, the Certificate will control.
Failure to precertify your eligible medical services when required will result in the following benefit penalties:
• The eligible medical services will not be covered.
The additional percentage or dollar amount of the recognized charge which you may pay as a penalty for failure to
obtain precertification is not a covered benefit, and will not be applied to the policy year deductible amount or the
maximum out-of-pocket limit, if any.
The coinsurance listed in the schedule of benefits below reflects the plan coinsurance percentage. This is the coinsurance
amount that the plan pays. You are responsible for paying any remaining coinsurance.
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Preventive care and wellness
Routine physical exams
Performed at a physician’s office 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Preventive care and wellness (continued) In-network coverage Out-of-network coverage
Preventive screening and counseling services
Obesity and/or healthy diet counseling office 100% (of the negotiated charge) 60% (of the recognized charge)
visits per visit per visit
Maximum visits per policy year (This 26 visits (however, of these only 10 visits will be allowed under the
maximum applies only to covered persons plan for healthy diet counseling provided in connection with
age 22 and older.) Hyperlipidemia (high cholesterol) and other known risk factors for
cardiovascular and diet-related chronic disease)
Misuse of alcohol and/or drugs counseling 100% (of the negotiated charge) 60% (of the recognized charge)
office visits per visit per visit
Use of tobacco products counseling office 100% (of the negotiated charge) 60% (of the recognized charge)
visits per visit per visit
Sexually transmitted infection counseling 100% (of the negotiated charge) 60% (of the recognized charge)
office visits per visit per visit
Genetic risk counseling for breast and ovarian 100% (of the negotiated charge) 60% (of the recognized charge)
cancer counseling office visits per visit per visit
Proprietary
Preventive care and wellness (continued) In-network coverage Out-of-network coverage
Routine cancer screenings performed at a physician’s office, specialist’s office or facility.
Routine cancer screenings 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Important note: Any visits that exceed the lactation counseling services maximum are covered under the Physicians
and other health professionals section.
Proprietary
Preventive care and wellness (continued)In-network coverage Out-of-network coverage
Comprehensive lactation support and counseling services (continued)
Breast pump supplies and accessories 100% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Outpatient provider services 100% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Physicians and other health professionals
Physician and specialist services (including nurse and physician assistant)
Office hours visits $20 copayment then the plan $20 copayment then the plan
(non-surgical and non-preventive care by a pays 70% (of the balance of the pays 60% (of the balance of the
physician and specialist) negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Telemedicine consultation by a physician or $20 copayment then the plan $20 copayment then the plan
specialist pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Allergy testing and treatment (including nurse and physician assistant)
Allergy testing performed at a physician’s or 70% (of the negotiated charge) 60% (of the recognized charge)
specialist’s office per visit per visit
Allergy injections treatment performed at a $20 copayment then the plan $20 copayment then the plan
physician’s, or specialist office pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Allergy sera and extracts administered via $20 copayment then the plan $20 copayment then the plan
injection at a physician’s or specialist’s office pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Physician and specialist - inpatient surgical services
Inpatient surgery performed during your stay 70% (of the negotiated charge) 60% (of the recognized charge)
in a hospital or birthing center by a surgeon
(includes anesthetist and surgical assistant
expenses)
Physician and specialist - outpatient surgical services
Outpatient surgery performed at a 70% (of the negotiated charge) 60% (of the recognized charge)
physician’s or specialist’s office or outpatient
department of a hospital or surgery center by
a surgeon
In-hospital non-surgical physician services
In-hospital non-surgical physician services 70% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Consultant services (non-surgical and non-preventive) (including nurse and physician assistant)
Office hours visits (non-surgical and non- $20 copayment then the plan $20 copayment then the plan
preventive care) pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Telemedicine consultation by a consultant $20 copayment then the plan $20 copayment then the plan
pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Second surgical opinion Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Alternatives to physician office visits
Walk-in clinic visits(non-emergency visit) $20 copayment then the plan $20 copayment then the plan
pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
thereafter thereafter
Hospital and other facility care
Inpatient hospital 70% (of the negotiated charge) 60% (of the recognized charge)
(room and board) and other miscellaneous per admission per admission
services and supplies)
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Skilled nursing facility
Inpatient facility 70% (of the negotiated charge) 60% (of the recognized charge)
(room and board and miscellaneous per admission per admission
inpatient care services and supplies)
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Urgent care
Urgent medical care provided by an urgent $30 copayment then the plan $30 copayment then the plan
care provider pays 70% (of the balance of the pays 60% (of the balance of the
negotiated charge) per visit recognized charge) per visit
Does not include complex imaging services, thereafter thereafter
lab work and radiological services
performed during an urgent medical care visit
Non-urgent use of urgent care provider Not covered Not covered
No copayment or deductible
applies
Type B services 70% (of the negotiated charge) 50% (of the recognized charge)
per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Specific conditions
Birthing center (facility charges)
Inpatient (room and board Paid at the same cost-sharing as Paid at the same cost-sharing as
and other miscellaneous hospital care hospital care
services and supplies)
Diabetic services and supplies (including equipment and training)
Diabetic services and supplies (including Covered according to the type of Covered according to the type of
equipment and training) benefit and the place where the benefit and the place where the
service is received service is received
Accidental dental injury
Accidental injury to sound natural teeth 70% (of the negotiated charge) 70% (of the recognized charge)
Anesthesia and related facility charges for a dental procedure
Anesthesia and related facility charges for a Covered according to the type of Covered according to the type of
dental procedure benefit and the place where the benefit and the place where the
Coverage is subject to certain conditions. See the service is received service is received
benefit description in the certificate of coverage
for details.
Temporomandibular joint dysfunction (TMJ) and craniomandibular joint dysfunction (CMJ) treatment
TMJ and CMJ treatment Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Dermatological treatment
Dermatological treatment Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Maternity care
Maternity care (includes delivery and Covered according to the type of Covered according to the type of
postpartum care services in a hospital or benefit and the place where the benefit and the place where the
birthing center) service is received service is received
Well newborn nursery care in a hospital or 70% (of the negotiated charge) 60% (of the recognized charge)
birthing center
No policy year deductible applies No policy year deductible applies
Note: The per admission copayment amount and/or policy year deductible for newborns will be waived for nursery charges for the
duration of the newborn’s initial routine facility stay. The nursery charges waiver will not apply for non-routine facility stays.
Pregnancy complications
Inpatient Covered according to the type of Covered according to the type of
(room and board and other miscellaneous benefit and the place where the benefit and the place where the
services and supplies) service is received service is received
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Family planning services – other
Voluntary sterilization for males 70% (of the negotiated charge) 60% (of the recognized charge)
Inpatient physician or specialist surgical
services
Voluntary sterilization for males 70% (of the negotiated charge) 60% (of the recognized charge)
Outpatient physician or specialist surgical
services
Abortion 70% (of the negotiated charge) 60% (of the recognized charge)
Inpatient physician or specialist surgical
services
Abortion 70% (of the negotiated charge) 60% (of the recognized charge)
Outpatient physician or specialist surgical
services
Important Note: Just log into your Aetna secure website at www.aetnastudenthealth.com for detailed information about this
covered benefit, including eligibility requirements in Aetna’s clinical policy bulletin #0615. You can also call Member Services at
the toll-free number on the back of your ID card.
Autism spectrum disorder
Autism spectrum disorder treatment Covered according to the type of Covered according to the type of
(includes physician and specialist office visits, benefit and the place where the benefit and the place where the
diagnosis and testing) service is received service is received
Physical, occupational, and speech therapy Covered according to the type of Covered according to the type of
associated with diagnosis of autism spectrum benefit and the place where the benefit and the place where the
disorder service is received service is received
Applied behavior analysis* Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
*Important note: Applied behavior analysis requires precertification by Aetna. Your in-network provider is responsible for
obtaining precertification. You are responsible for obtaining precertification when you use an out-of-network provider.
Mental health treatment (Includes coverage for biologically and non-biologically based mental illness)
Mental health treatment – inpatient
Inpatient hospital mental disorders 70% (of the negotiated charge) 60% (of the recognized charge)
treatment per admission per admission
(room and board and other miscellaneous
hospital services and supplies)
Proprietary
Mental health treatment (continued) In-network coverage Out-of-network coverage
Mental health treatment – inpatient (continued)
Inpatient residential treatment facility 70% (of the negotiated charge) 60% (of the recognized charge)
mental disorders treatment (room and per admission per admission
board and other miscellaneous residential
treatment facility services and supplies)
Proprietary
Substance abuse related disorders In-network coverage Out-of-network coverage
treatment-inpatient (continued)
Inpatient residential treatment facility 70% (of the negotiated charge) 60% (of the recognized charge)
substance abuse per admission per admission
(room and board and other miscellaneous
residential treatment facility services and
supplies)
Other outpatient substance abuse services 70% (of the negotiated charge) 60% (of the recognized charge)
(includes skilled behavioral health services in per visit per visit
the home)
Proprietary
Eligible medical services In-network In-network Out-of-network
coverage coverage coverage
(IOE facility) (Non-IOE facility)
Transplant services
Inpatient and outpatient transplant facility Covered according to the type of benefit and the place where the
services service is received
Inpatient and outpatient transplant physician Covered according to the type of benefit and the place where the
and specialist services service is received
Transplant services - live donor health Covered according to the type of benefit and the place where the
services (facility and non-facility) service is received
Proprietary
Chemotherapy In-network coverage Out-of-network coverage
Chemotherapy 70% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Outpatient infusion therapy
Outpatient infusion therapy performed in a 70% (of the negotiated charge) 60% (of the recognized charge)
covered person’s home, physician’s office, per visit per visit
outpatient department of a hospital or other
facility
Outpatient radiation therapy
Outpatient radiation therapy 70% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Outpatient respiratory therapy
Respiratory therapy 70% (of the negotiated charge) 60% (of the recognized charge)
per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Specialty prescription drugs (Purchased and injected or infused by your provider in an outpatient setting)
Specialty prescription drugs purchased and Covered according to the type of Covered according to the type of
injected or infused by your provider in an benefit or the place where the benefit or the place where the
outpatient setting service is received service is received
Other services and supplies
Acupuncture in lieu of anesthesia Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Emergency ground, air, and water 70% (of the negotiated charge) Paid the same as in-network
ambulance per trip coverage
Clinical trial therapies Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Clinical trial (routine patient costs) Covered according to the type of Covered according to the type of
benefit and the place where the benefit and the place where the
service is received service is received
Durable medical and surgical equipment 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Enteral formulas and nutritional supplements 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Prosthetic devices
Cranial prosthetics (Medical wigs) 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Surgical bras following mastectomy 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
All other prosthetic devices 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Orthotic devices 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Cochlear implants 70% (of the negotiated charge) 60% (of the recognized charge)
per item per item
Proprietary
Vision care In-network coverage Out-of-network coverage
Pediatric vision care
(Limited to covered persons through the end of the month in which the person turns age 19)
Pediatric routine vision exams (including refraction)
Performed by a legally qualified 100% (of the negotiated charge) 60% (of the recognized charge)
ophthalmologist or optometrist per visit per visit
Proprietary
Eligible medical services In-network coverage Out-of-network coverage
Outpatient prescription drugs
Policy year deductible and copayment/coinsurance waiver for risk reducing breast cancer
The policy year deductible and the per prescription copayment/coinsurance will not apply to risk reducing breast
cancer prescription drugs when obtained at a retail in-network, pharmacy. This means that such risk reducing breast
cancer prescription drugs are paid at 100%.
Policy year deductible and copayment/coinsurance waiver for tobacco cessation prescription and over-
the-counter drugs
The policy year deductible and the per prescription copayment/coinsurance will not apply to the first two 90-day
treatment regimens per policy year for tobacco cessation prescription drugs and OTC drugs when obtained at a
retail in-network pharmacy. This means that such prescription drugs and OTC drugs are paid at 100%.
Your policy year deductible and any prescription copayment/coinsurance will apply after those two regimens per
policy year have been exhausted.
Policy year deductible and copayment/coinsurance waiver for contraceptives
The policy year deductible and the per prescription copayment/coinsurance will not apply to female contraceptive
methods when obtained at an in-network pharmacy.
This means that such contraceptive methods are paid at 100% for:
• Certain over-the-counter (OTC) and generic contraceptive prescription drugs and devices for each of the methods
identified by the FDA. Related services and supplies needed to administer covered devices will also be paid at
100%.
• If a generic prescription drug or device is not available for a certain method, you may obtain certain brand-name
prescription drug or device for that method paid at 100%.
Also, you may qualify for a medical exception. If your provider documents a medical exception and submits the
exception to us, certain FDA-approved brand-name or non-formulary contraceptives may also be covered as
preventive care. We will defer to the provider’s determination.
The policy year deductible and the per prescription copayment/coinsurance continue to apply to prescription drugs
that have a generic equivalent, biosimilar or generic alternative available within the same therapeutic drug class
obtained at a in-network pharmacy unless you are granted a medical exception. The certificate of coverage explains
how to get a medical exception.
Preferred Generic prescription drugs
Per prescription copayment/coinsurance
For each fill up to a 30-day supply filled at a $15 copayment per supply then $15 copayment per supply then
retail pharmacy the plan pays 100% (of the the plan pays 60% (of the
negotiated charge) recognized charge)
Proprietary
Preferred brand-name prescription drugs
Per prescription copayment/coinsurance In-network coverage Out-of-network coverage
For each fill up to a 30-day supply filled at a $50 copayment per supply then $50 copayment per supply then
retail pharmacy the plan pays 100% (of the the plan pays 60% (of the
negotiated charge) recognized charge)
Proprietary
Preventive care drugs and supplements In-network coverage Out-of-network coverage
Preventive care drugs and supplements filled 100% (of the negotiated charge Paid according to the type of
at a retail pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered preventive care drugs and
supplements, contact Member Services by logging onto your Aetna
secure website at www.aetnastudenthealth.com or calling the toll-
free number on the back of your ID card.
Risk reducing breast cancer prescription drugs
Risk reducing breast cancer prescription 100% (of the negotiated charge) Paid according to the type of
drugs filled at a pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums: Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered preventive care drugs and
supplements, contact Member Services by logging onto your Aetna
secure website at www.aetnastudenthealth.com or calling the toll-
free number on the back of your ID card.
Tobacco cessation prescription and over-the-counter drugs (preventive care)
Tobacco cessation prescription drugs and 100% (of the negotiated charge Paid according to the type of
OTC drugs filled at a pharmacy per prescription or refill drug per the schedule of benefits,
above
For each 30-day supply No copayment or policy year
deductible applies
Maximums: Coverage is permitted for two 90-day treatment regimens only.
Coverage will be subject to any sex, age, medical condition, family
history, and frequency guidelines in the recommendations of the
United States Preventive Services Task Force. For details on the
guidelines and the current list of covered tobacco cessation
prescription drugs and OTC drugs, contact Member Services by
logging onto your Aetna secure website at
www.aetnastudenthealth.com or calling the toll-free number on the
back of your ID card.
Proprietary
A covered person, a covered person’s designee or a covered person’s prescriber may seek an expedited medical
exception process to obtain coverage for non-covered drugs in exigent circumstances. An “exigent circumstance” exists
when a covered person is suffering from a health condition that may seriously jeopardize a covered person’s life, health,
or ability to regain maximum function or when a covered person is undergoing a current course of treatment using a
non-formulary drug.
The request for an expedited review of an exigent circumstance may be submitted by contacting Aetna's Pre-
certification Department at 1-855-240-0535, faxing the request to 1-877-269-9916, or submitting the request in writing
to:
CVS Health
ATTN: Aetna PA
1300 E Campbell Road
Richardson, TX 75081
Proprietary
What your plan doesn’t cover – eligible medical service exceptions and exclusions
We already told you about the many health care services and supplies that are eligible for coverage under your plan in
the Eligible medical services under your plan section. In that section we also told you that some health care services and
supplies have exceptions and some are not covered at all which are called “exclusions”.
In this section we tell you about the exceptions and exclusions that apply to your plan.
And just a reminder, you'll find coverage limitations in the schedule of benefits.
2. Services or supplies which constitute personal comfort or beautification items, television or telephone use, or in
connection with custodial care, education, or training, or expenses actually incurred by other persons except as
specifically addressed under Covered Medical Expenses.
3. Services needed due to war or any act of war, whether declared or undeclared.
5. Expense incurred by a covered person, not a United States citizen, for services performed within the covered
person’s home country, if the covered person’s home country has a socialized medicine program.
6. Expense incurred for any services rendered by a member of the covered person's immediate family or a person
who lives in the covered person's home.
7. Services rendered for treatment of any Sickness or Injury for which benefits are available under workers'
compensation employer liability law or services for any occupational Sickness or Injury. Occupational Sickness or
Injury includes those as a result of any work for wage or profit.
10. Services performed for cosmetic or reconstructive Surgery or complications of cosmetic or reconstructive
Surgery procedures unless: 1. The condition is necessary as the result of an accident of Sickness. 2. Scar revision
due to an accident or Sickness. 3. Correction of congenital defects which interferes with bodily function, 4. The
services are performed during the period a Participant is participating under the plan, and 5. The services are for
reconstruction of the breast on which a mastectomy was performed, Surgery and reconstruction of the other
breast to achieve symmetry in appearance and necessary prosthesis or physical complications at any stage of
mastectomy, including lymphedemas. These procedures shall be performed in a manner determined in
consultation with the patient and the patient's attending physician.
11. Charges which are payable by any third party due to legal liability including, but not limited to, professional
liability insurance, motor vehicle liability insurance, individual liability insurance, and any other source from
which medical benefits would be paid if this Plan did not exist, whether or not legal action is taken on behalf of
the Participant.
Proprietary
12. Charges to the extent of coverage required by, or available through, any federal, state, municipal or other
governmental body or agency, except as otherwise states in the Plan and except for medical assistance under a
state plan for medical assistance covered under Title XIX of the Social Security Act ("Medicaid").
13. Experimental/Investigative drugs, chemical, services or procedures, except where covered in the policy.
14. Expense incurred when the person or individual is acting beyond the scope of his/her/its legal authority.
16. Expense for personal hygiene and convenience items, such as air conditioners, humidifiers, hot tubs, whirlpools,
or physical exercise equipment, even if such items are prescribed by a physician.
17. Charges and services related to a newborn who is not a participating Dependent.
18. Dental expenses except as specifically addressed under Covered Medical Expenses.
19. Reversal of sterilization for Participating Student, Spouse, Domestic Partner or Dependent.
20. Services or supplies rendered or furnished in a Military or Veterans Administration Hospital, unless rendered in
connection with Disability which is not in any way related to the Participants military service.
21. With respect to diagnostic testing: 1. Tests performed more frequently than is necessary according to the
diagnosis and accepted medical practice 2. Genetic testing unless family history necessitates. 3. Premarital
examinations. 4. Duplicate testing by different Physicians unless Second Opinions are authorized herein, 5. Test
associated with routine visits except those covered under the Wellness benefit provision.
22. With respect to consultations, 1. Telephone only consultations. 2. Consultations for indelible or unnecessary
procedures. 3. Services rendered by practitioners other than Physicians.
23. With respect to Infertility: 1. Invitro or invivio fertilization, artificial insemination, or any other impregnation
procedure. 2. Fertility drugs. 3. Any treatment other than that which treats a medical condition. 4. Diagnostic
tests unless necessary to diagnose a medical condition. 5. Fertility supplies, treatment and counseling.
24. With respect to Hospital services, 1. Room and Board Charges made by a facility other than a Hospital or
Extended Care Facility. 2. Admission for observation, rest, physical therapy, or testing. 3. Weekend admissions
except for Medical Emergencies. 4. Charges for any period of confinement prior to the day before scheduled
Surgery unless a documented hazardous medical condition exists. 5. Charges deemed not Medically Necessary
by the Utilization Review Service and/or Claims Administrator.
25. Expense for transplant expenses, unless otherwise provided on the Policy.
26. Expense incurred for eye refractions, vision therapy, radial keratotomy, eyeglasses, contact lenses (except when
required after cataract surgery), or other vision or hearing aids, or prescriptions or examinations except as
required for repair caused by a covered injury, unless otherwise provided in this Policy.
27. Penile implants and/or any related expenses unless having organic origin.
Proprietary
28. Expense for services or supplies provided for the treatment of obesity and/or weight control, unless specifically
provided for in the policy.
29. Expense incurred for alternative, holistic medicine, and/or therapy, including but not limited to, yoga and
hypnotherapy.
30. Expense incurred for acupuncture, unless services are rendered for anesthetic purposes.
31. Medical care claims filed more than fifteen (15) months from the date of service.
34. Expense incurred as a result of injury due to participation in a riot. "Participation in a riot" means taking part in a
riot in any way, including inciting the riot or conspiring to incite it. It does not include actions taken in self‑
defense, so long as they are not taken against persons who are trying to restore law and order.
35. Expense incurred for elective treatment or elective surgery except as specifically provided elsewhere in this
Policy and performed while this Policy is in effect.
36. Expense for treatment of covered students who specialize in the mental health care field, and who receive
treatment as a part of their training in that field.
37. For all NCAA Sanctioned Intercollegiate Sports Injuries, the Plan is primary for the first $90,000 of eligible
expense per injury and secondary to coverage provided under the NCAA catastrophic policy.
The Case Western Reserve University Student Health Insurance Plan is self‐funded by Case Western Reserve University,
with claim administration services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand
name for products and services provided by Aetna Life Insurance Company and its applicable affiliated companies
(Aetna).
Proprietary
Sanctioned Countries
If coverage provided by this policy violates or will violate any economic or trade sanctions, the coverage is immediately
considered invalid. For example, Aetna companies cannot make payments for health care or other claims or services if it
violates a financial sanction regulation. This includes sanctions related to a blocked person or a country under sanction
by the United States, unless permitted under a written Office of Foreign Asset Control (OFAC) license. For more
information, visit http://www.treasury.gov/resource-center/sanctions/Pages/default.aspx.
Aetna complies with applicable Federal civil rights laws and does not discriminate, exclude or treat people differently
based on their race, color, national origin, sex, age, or disability.
Aetna provides free aids/services to people with disabilities and to people who need language assistance.
If you need a qualified interpreter, written information in other formats, translation or other services, call the
number on your ID card.
If you believe we have failed to provide these services or otherwise discriminated based on a protected class
noted above, you can also file a grievance with the Civil Rights Coordinator by contacting:
Civil Rights Coordinator,
P.O. Box 14462, Lexington, KY 40512 (CA HMO customers: PO Box 24030 Fresno, CA 93779),
1-800-648-7817, TTY: 711,
Fax: 859-425-3379 (CA HMO customers: 860-262-7705), [email protected].
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights
Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or at: U.S. Department of Health and
Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, or at 1-800-368-
1019, 800-537-7697 (TDD).
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary
companies, including Aetna Life Insurance Company, Coventry Health Care plans and their affiliates (Aetna).
Proprietary
TTY: 711
Para acceder a los servicios de idiomas sin costo, llame al 1-877-850-6038. (Spanish)
如欲使用免費語言服務,請致電 1-877-850-6038。(Chinese)
Afin d'accéder aux services langagiers sans frais, composez le 1-877-850-6038. (French)
Para ma-access ang mga serbisyo sa wika nang wala kayong babayaran, tumawag sa 1-877-850-6038.
(Tagalog)
Um auf für Sie kostenlose Sprachdienstleistungen zuzugreifen, rufen Sie 1-877-850-6038 an. (German)
)Arabic( .1-877-850-6038 الرجاء االتصال على الرقم،للحصول على الخدمات اللغوية دون أي تكلفة
Per accedere ai servizi linguistici, senza alcun costo per lei, chiami il numero 1-877-850-6038. (Italian)
言語サービスを無料でご利用いただくには、1-877-850-6038 までお電話ください。(Japanese)
Aby uzyskać dostęp do bezpłatnych usług językowych proszę zadzwonoć 1-877-850-6038. (Polish)
Para acessar os serviços de idiomas sem custo para você, ligue para 1-877-850-6038. (Portuguese)
Для того чтобы бесплатно получить помощь переводчика, позвоните по телефону 1-877-850-6038.
(Russian)
Nếu quý vị muốn sử dụng miễn phí các dịch vụ ngôn ngữ, hãy gọi tới số 1-877-850-6038. (Vietnamese)
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