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2019 Bendigo TAFE Hospitality, Travel & Tourism Course Guide
2019 Bendigo TAFE Hospitality, Travel & Tourism Course Guide
. bendigotafe.edu.au/hospitality
TEACHER TRAINING | TESOL | ELICOS | AMEP
2 3
bound to industry
bound to succeed
Bendigo TAFE is one of the largest and most trusted education and training
providers in Victoria. With more than 80 years of educational excellence backed
by industry connections, our graduates learn real skills and gain the confidence
to succeed in life.
Free TAFE
for priority
courses
Eligibility criteria apply.
Other fees and charges may apply.
Find out more: freetafe.vic.gov.au
4 5
STAND OUT
FROM THE
CROWD
Bendigo TAFE offers professional training in culinary
and retail baking. Our campuses attract a diverse group
of students as well as industry partners and leaders for
a range of apprenticeships, certificates and diplomas
through to customised industry training programs. Our
teachers with extensive industry experience can help
prepare you for work in the dynamic world of cookery and
retail baking either in Australia or overseas.
Our state-of-the-art purpose-built hospitality training facilities,
complete with the latest equipment provide a real-world
training experience. Throughout the year hospitality students
and apprentices have the opportunity to compete in culinary
LEARN FROM INDUSTRY GAIN HANDS-ON ACCESS OUR INDUSTRY
challenges to further broaden their skills and also benefit from
EXPERTS PRACTICAL SKILLS PARTNER NETWORK
visits by leading industry partners. Our outstanding educators Our focus is about getting Bendigo TAFE has
come with extensive you work ready. With an established a vast network
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
6 7
WHY CHOOSE TAFE
With hands-on practical learning,
high levels of student support and SCHOOL UPSKILL, RESKILL RETURNING
opportunities to work with our key LEAVER OR NEW CAREER TO STUDY
industry partners, TAFE gives you the
support you need to achieve your future VCE Take the next step in your career Get back on track
career goals. with a certificate, diploma, with your study
advanced diploma, short course
or apprenticeship
Whether you have recently finished school YES NO
or university, have decided to change Complete a Apprenticeship
certificate, diploma
careers or further develop your skills, TAFE Upgrade your knowledge or advanced
can support you to gain the skills that you Get back on track VCE/VCAL and skills today diploma
and complete a
require to gain employment. OR
certificate
Pre-apprenticeship
Continue your
START YOUR CAREER
study and Apprenticeship
WITH A TAFE
complete a
diploma
QUALIFICATION
Job
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WHERE DO I START?
PREREQUISITES Find out more at
bendigotafe.edu.au/adult
You may need to meet some entry
or contact us on 13 TAFE (13 8233).
requirements in order to enrol in one of
our programs. These requirements vary for
INTERNATIONAL STUDENTS
each course, but may include:
Bendigo TAFE provides all international
• A minimum age (some courses require
students with a supportive learning
that you are over 18 so that you can
environment and staff committed to
legally work in the industry)
meeting your needs.
• Satisfactory literacy and numeracy skills
Your training will be practical and
• A Police Check or a Working with relevant to industry and takes place in our
Children check (if you are working in an high quality facilities, helping you gain
industry that has contact with children rewarding employment wherever you
or the public) choose to work and live.
• Evidence of immunisations (if you are You can study a CRICOS registered course
working in a health care environment) at certificate, diploma and advanced
The prerequisites are not designed to be diploma levels, as well as courses designed
a blocker to entry in the course, but to to improve your English language skills.
ensure that you are compliant and ready Bendigo is a safe and relaxing place
to be employed in the industry once you to study. Located around 150km north
complete your training with us. of Melbourne, it is a 90 minute trip by
To find out more about our prerequisites, car or train. It has a rich history and is
please contact us on 13 TAFE (13 8233). surrounded by national and regional parks.
Bendigo is a thriving city boasting art,
RPL AND SKILLS RECOGNITION
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
10 11
WHAT SHOULD
I EXPECT? STUDENT ORIENTATION
We understand that it can be daunting
being a new student, so we have
STUDENT GRADUATION
The Graduation and Awards ceremony
is a yearly event that celebrates the
developed a student orientation program achievements of students who have
to support you through your transition to completed their studies with Bendigo
TAFE. TAFE. The ceremony also recognises
Take the opportunity to discover what our most outstanding students from the
services and support we offer each and previous year.
every Bendigo TAFE student, meet new Our most outstanding students from our
people and make new friends. apprentice areas will be invited to attend
If you have any questions about our our Apprentice and Industry awards night
Student Orientation program, please along with their employers. It is a hosted
contact our Student Engagement and industry networking event.
Retention team on 13 TAFE (13 8233). Check out our YouTube channel to
see highlights from our most recent
STUDENT EXPERIENCE Graduation and Apprentice and Industry
There’s a reason more than 8,000 awards nights!
students choose Bendigo TAFE each year. youtube.com/user/bendigotafe
We pride ourselves on providing students
with a safe and supportive environment
with passionate teaching and support
staff committed to your success. We
provide a range of free and confidential
student support services including
counselling, welfare and disability support.
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
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INDIGENOUS EDUCATION CENTRE
The Indigenous Education Centres (IEC) OUR STUDENTS OUR PARTNERSHIPS
at our Bendigo and Echuca campuses The IEC welcomes all Indigenous The IEC has forged strong relationships
Australians. Our students come from with key Aboriginal organisations
are innovative environments that foster
many different backgrounds ranging from across Victoria. We work closely with
and promote Indigenous learning, early school leavers to people over 50. these organisations to ensure that
while supporting Indigenous students We support students engaged in a variety our students have access to all the
undertaking study and training in of courses across the institute, from resources they require throughout
their time with us. We also encourage
a wide array of courses across the foundation to entry level courses which
include literacy, numeracy and computer our students to form and establish
institute. skills, cultural education and advanced their own relationships with these
courses from the Certificate I level all the organisations and support facilities in
Honouring the traditional landowners
way to diplomas and advanced diplomas. order to continue working with them as
of the area across Bendigo and Echuca
they move from their TAFE course into
which include the Djaara people of the Dja Students learn through a combination of
a career.
Dja Wurrung and the Wollithiga people of classroom, practical, flexible and online
the Yorta Yorta Nation, the centre merges learning techniques.
INDIGENOUS CULTURAL AWARENESS
the cultural heritage and values of these A majority of the students engage in the TRAINING (ICAT)
landowners with contemporary Aboriginal course of their choice at the TAFE and use
We are committed to maximising
culture and strong networks with key the IEC for social activities or for support
opportunities within the Indigenous
Aboriginal organisations to ensure that (if required). We also conduct a number The program is tailored to not only
community while addressing areas of
our students are supported through their of events through the year, celebrating provide a historical perspective but
disadvantage to restore the rights of
time with us. Aboriginal culture and key milestones to to also provide learning which can
Indigenous people.
As one of the state’s largest providers of which all the students are invited to along be applied in everyday situations. We
The Indigenous Cultural Awareness focus on developing improvement
training and education, Bendigo TAFE with their friends and family.
Training (ICAT) program is designed of strategies targeted at Indigenous
delivers a range of courses and programs. Most importantly, we have dedicated
to provide participants in corporate, recruitment and employment. We also
Our courses are designed in consultation
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
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WE SUPPORT YOU THROUGH YOUR JOURNEY
TUTORSPACE DISABILITY SUPPORT RECONNECT
TutorSpace is a free study session with Our disability support team is available Reconnect is a free service that can
SKILLS AND JOB CENTRE
specialist tutors to help our students write to assist, support and provide resources provide personalised support and course Our Skills and Jobs Centres provide
an assessment, begin a project, learn basic to students who have a disability that related financial assistance to people who students with advice on job opportunities,
IT skills or just to build your confidence in affects their learning. They are here to didn’t complete year 12. This service works vocational training andassisting individuals
areas you need help with. These sessions help you enjoy your studies, giving you with your strengths and your individual in preparing for their future.
run at various times and days during the the opportunity to be as independent as learning goals to help you successfully Our friendly consultants can assist you to
week throughout the school year and are possible. return to education and training. answer questions such as:
located at the Bendigo TAFE City campus To make an appointment, call To be eligible for the Reconnect program • Do I need training or a qualification?
library. Visit our friendly library staff for 13 TAFE (13 8233). you must be: • How can I start a career or make a
more information.
• Aged between 17 and 64 years career change?
EMPLOYMENT CENTRE
STUDENT SUPPORT SERVICES TEAM One of our primary goals is to strengthen
• Out of school for at least 14 weeks • Where do I start to look for a new job?
Bendigo TAFE offers a range of study • Not in full time employment for at least • What type of job may be good for me?
the employability of our students and
support services to help students keep 12 months To contact the centre, call 1300 100 606
help them find real jobs in their chosen
up with and successfully complete industry. Our Employment Centre is • Not enrolled in other education or or email
their course work. You can access a specifically dedicated to helping you training skills&[email protected]
range of resources and workshops to develop your employability skills. Our • Have not completed year 12 or
help with your exam and course work experts can help you with job search, equivalent
preparation. Our counsellors facilitate a one-on-one coaching and access to the • Need extra support to succeed in
variety of workshops throughout the year, weekly vacancy listing and other useful education and training.
providing strategies to help you overcome resources. Over 1,000 employers advertise
challenges, no matter how big or small. To find out how we can help you,
jobs with the centre every year and we
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
contact us on:
To make an appointment, call have a strong track record in successfully
13 TAFE (13 8233). placing our students. Echuca: 5483 1315
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FACILITIES LIBRARY AND LEARNING CENTRE (LLC)
Our Library services are available to you
across all Bendigo TAFE campuses.
CAFETERIA
There are cafeterias at our Bendigo
City Campus, Bendigo Charleston Road
Our City campus Library has an extensive Campus and BTEC. They offer a range
Bendigo TAFE is spread across five regional campuses across central Victoria range of books, magazines and DVDs. of food and beverages for all tastes
and is home to students from diverse backgrounds, ages and interests. You have Open access computers are available and budgets. There are also a number
for you to use internet, email, Microsoft of vending machines on our campuses
access to the latest industry standard facilities as well as our state-of-the-art offering confectionery and cold and hot
Office and more. A CAVAL card enabling
kitchens. Our teachers have the passion, qualifications and industry experience to you to borrow from a range of Victorian beverages.
provide the latest knowledge and support to students. universities and colleges is available from Vahland’s Bistro at Bendigo City Campus
the loans and help desk. The Library and BTEC cafe are open to the public and
BENDIGO CITY CAMPUS ECHUCA CAMPUS catalogue is available at offer catering at competitive prices.
bendigotafe.edu.au/students
23 Mundy Street, Bendigo Corner of Hare and Darling Streets, Echuca
For further information students can
The campus is only a 10 minute walk from Our Echuca campus is a modern facility
contact the City campus Library by
the Bendigo train station, bus stops and and is a hub of community based industry
phoning 5434 1516.
the main shopping mall on Hargreaves partnerships and activities, aimed at
Street. The V/Line train is only a 40 minute providing a skilled workforce for the local City campus Library opening hours:
ride from Kyneton or a short bus ride from community. Monday to Thursday: 8am-4.30pm
Heathcote and other regional towns. Friday: 8am-4pm
Closed public holidays.
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HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
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ELIGIBILITY
How much you pay is determined by CONCESSION
the course you enrol in, the scheduled You may be entitled to a concession
on your fees if you are in a government
hours you commit to undertake, your
funded place and you meet the below
eligibility for a government-funded eligibility criteria:
place and any concession entitlements • Are enrolled in a Certificate I to
you might be eligible for. Certificate IV course
• Hold a valid Concession / Pension card
GOVERNMENT SUBSIDIES issued by Centrelink or are named
Enrol now at 13 TAFE | bendigotafe.edu.au australianapprenticeships.gov.au or your local Australian Apprenticeship Support
Network provider.
22 23
BUSINESS ENTERPRISE CENTRE
PATHWAYS WANT TO START YOUR
TO YOUR CAREER OWN BUSINESS?
Culinary Retail Baking
Career opportunities: Career opportunities: The New Enterprise Incentive Scheme (NEIS) is an Australian
>> Chef or Assistant Chef in Cafés, >> Pastry Chef
Restaurants, Hotels, Clubs, Pubs, >> Artisan Baker
Government program to help people who are not in full-time
Cafeterias and Coffee Shops >> Cake Decorator employment, education or training to start their own business.
>> Production Manager
The NEIS program includes: The 6 week program also offers the
Courses to get you there:
Certificate III in Commercial Cookery • Small Business Management Training opportunity to obtain the Certificate III in
Courses to get you there:
(SIT30816) Micro Business Operations (BSB30315).
Certificate III in Retail Baking
• Mentor support for up to 12 months
(Bread - FDF30610) Please note: This is not compulsory nor a
from experienced small business
advisers pre-requisite to producing a Business Plan
for NEIS purposes.
• Income support for nine months
(if eligible), and For further information relating to
information sessions and course dates,
• Rent assistance for up to 26 weeks
please phone 9094 3008
(if eligible).
Or visit bendigotafe.edu.au/BEC
Run over a 6 week period, participants
will learn how to develop a commercially All small business training and mentor
viable business plan whilst also learning support is fully subsidised with no
about research and resourcing, finance, associated cost to the participant.
industry regulations, taxation, compliance
and record keeping.
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
24 25
SCHOOLS
INFORMATION
Our schools team provide schools with SCHOOL VISITS
a single point of contact when dealing We can visit your school and talk to your
students about our training programs via
with us, to help you get the best value
a presentation or at a careers expo. We
from our services. Our resources and are able to tailor presentations to focus on
support for schools ensure that you specific course areas if your students have
and your students are well equipped a key area of interest.
The guides may be downloaded in PDF education is all about, and the chance to see our state-of-the-art facilities.
format from our website or you can order
CAREERS ADVISORS NEWSLETTER
printed versions online. TASTER PROGRAMS
Our regular newsletter for careers advisors
Our taster programs are a terrific option for students who want to explore their career
and practitioners will help you stay abreast
options or try out potential VET in Schools programs. They are also valuable for VCAL
of upcoming events, new and updated
students who do not wish to commit to a full VET in Schools Certificate program but
courses and other relevant information
would like to try different study areas to help them form career direction.
about our organisation.
For more information:
bendigotafe.edu.au/course-guide
1300 423 883
26 27
HOW TO BECOME HOW WE CAN HELP
AN APPRENTICE YOUR BUSINESS
An apprenticeship is a great way to STEP 1: PREPARATION AND RESEARCH At Bendigo TAFE, we bring together CUSTOMISED TRAINING PACKAGES
combine structured training and paid Figure out what trade you are interested the latest in industry education to We know that a successful business is built
in, research opportunities and write or on delivering exceptional levels of service
employment. You can begin while give our students a complete learning
update your resume. A pre-apprenticeship to create lasting relationships with your
you’re still at school in Year 11/12. is a great way to get a taste of a trade and experience. Our purpose built facilities, clients. To help your business grow, we
You don’t need a secondary school see if you would like to continue with it. campus grounds and experienced work closely with you and your employees
certificate to start an apprenticeship, teachers provide a real world learning to develop individual training plans to
STEP 2: JOB HUNTING improve staff satisfaction and productivity.
although this is highly regarded by environment. What sets our graduates
Start applying for jobs through Our graduates are competent in the
most employers. networking with people you know, online apart is the well-rounded skill-sets real world as we focus on and welcome
28
Short Courses ICONS IN THIS
GUIDE
A short course is a great way to update your current skills,
start a new hobby or learn something totally new!
Certificate Echuca
Diploma Broadmeadows
Essendon
STUDY PERIOD
Full-time Docklands
Part-time
STUDY MODE
Flexible
With our short courses ranging from Police Exam Preparation and
Construction Induction to Testing and Tagging and our Agent’s
Representative Course – you can be sure to learn something valuable to
help you grow professionally or personally.
When you choose Bendigo TAFE you also have access to our expert
teachers, state-of-the-art facilities and convenient campus locations
across Bendigo.
Free
TAFE
priority
course *
34 35
TEACHER TRAINING
CERTIFICATE IV IN TRAINING ENTRANCE REQUIREMENTS CAREER OPPORTUNITIES
AND ASSESSMENT Those entering this program must be able This qualification provides the skills for
to demonstrate vocational competency in workplace trainers in the delivery and
their proposed teaching and assessing area. assessment of a variety of courses including
Vocational competency is defined as broad short courses.
industry knowledge and experience, and Possible job titles and roles relevant to this
Course code TAE40116
may include, but is not limited to, holding a qualification include:
Direct entry / February, April, July and
relevant unit of competency or qualification. • Enterprise trainer
September intakes
To enable successful completion of the
• Enterprise assessor
If you love interacting with people and program, students are advised prior to
• Registered training organisation (RTO)
you’re passionate about what you do, why enrolment to have:
trainer
not take the next step in your career and • at least 3 years’ experience in a vocational
become a professional trainer. This training • RTO assessor
area they intend to teach
and assessment course is designed to • Training adviser or training needs analyst
• sufficient language and literacy skills to
develop your skills and knowledge to perform write a range of documentation – ASCF • Vocational education teacher.
the role of trainer, facilitator or assessor in
the workplace and in Registered Training
level 4 FURTHER STUDY OPPORTUNITIES
• good communication and interpersonal After completion of the Certificate IV
Organisations (RTOs).
skills – ASCF level 4 in Training and Assessment (TAE40116)
Achievement of this qualification or an qualification, students willing to further their
• a good working knowledge of computer
equivalent by trainers and assessors is a studies, can move onto the level 5 Diploma of
programs eg: MS Office, Email and Internet
requirement of the Standards for Registered Vocational Education and Training (TAE50116)
research
Training Organisations (RTOs) 2015. qualification.
For those potential students wanting to enrol
DURATION in this course, you will need to: Core Units
Part-time: 9 months • complete a Pre-training Review to ascertain Plan assessment activities and TAEASS401
a student’s level in reading, writing, oral processes
SELECTION PROCESS Assess competence TAEASS402
Apply online. communication and numeracy skills, an
Participate in assessment validation TAEASS403
ACSF level 4 is required to be achieved by
To be selected for this course, you will need Design and develop assessment tools TAEASS502
students wishing to undertake the course Plan, organise and deliver group-based TAEDEL401
to attend a course information session,
• have access to a training environment or learning
submit a pre-course interview document and Plan, organise and facilitate learning in TAEDEL402
undertake a Pre-training Review including simulated training environment in which to the workplace
Language, Literacy and Numeracy (LLN) conduct your workplace projects Design and develop learning programs TAEDES401
assessment to ensure that this training is • have access to the internet, knowledge of Use training packages and accredited TAEDES402
courses to meet client needs
suitable and appropriate for you. search engines
Address Adult Language, Literacy And TAELLN411
• have a minimum of three years vocational
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
and assessment should enquire about skills experience in your area of expertise
• applicants will also need to complete
ENROL NOW
recognition.
a ‘Pre Course Interview’ document and
provide their current CV at the Certificate
IV in Training and Assessment (TAE40116)
Information session
People with prior experience in training and
assessment should enquire about Recognition
of Prior Learning (RPL).
36 37
TESOL ELICOS
CERTIFICATE IV IN TESOL (TEACHING SELECTION PROCESS
ENGLISH TO SPEAKERS OF OTHER All applicants will be asked to complete a
pre-training task (Literacy and Numeracy
LANGUAGES) task) to demonstrate their suitability for
the TESOL industry. Applicants will need to
achieve a level of competency before being
accepted into the course.
Course Code 10695NAT
Non-native English speakers are expected to
Direct entry / Semester one and Semester demonstrate an IELTS score or equivalency
two intakes of 6.5.
This nationally recognised qualification
CAREER OPPORTUNITIES
provides people with practical skills in
This course may lead to employment in
teaching English to speakers of other
teaching English in Australia or overseas. The
languages. The course aims to develop
Certificate IV in Teaching English to Speakers
candidates’ language analysis skills and
of Other Languages (TESOL) (10695NAT) is
awareness of cultural factors in language
recognised by the National English Teaching
learning. It also addresses the skills and
Accreditation Scheme (NEAS) as a minimum
knowledge required for designing and
qualification for teaching in an ELICOS
delivering English language training programs
program or English Language programs in
for non-native English language learners.
community centres in Australia.
Upon graduation, candidates will be able
to plan lessons for learners at different FURTHER STUDY OPPORTUNITIES
levels in a variety of contexts, design and This course will lead to higher level studies in
adapt classroom materials, conduct lessons the Diploma of TESOL. Credit transfers may
effectively and analyse language for teaching be available into a degree or masters level.
purposes. Core Units Bendigo TAFE’s English Language ELICOS courses for international
DURATION Create a culturally inclusive learning
environment
TESCIE001
students can help improve your English language skills for personal
Part-time: 20 weeks Develop resource files TESDRF001
PREREQUISITES Use the genre approach to teach TESGAE001 development or prepare you for direct entry into TAFEs and universities.
English
You are expected to demonstrate satisfactory Teach English grammar TESTEG001
numeracy and literacy skills to undertake this Our levels range from elementary to When you arrive, you will receive an
Teach listening TESTLE001
course, have completed year 12 (or overseas Teach reading TESTRE001 English for Academic Purposes. New orientation and will be guided on
equivalent), and be over 18 years old. An Teach speaking TESTSE001 English classes start every week and your study goals. You will also receive
Teach spelling and pronunciation TESTSP001 depending on your level, your study regular feedback from our teachers as
HOSPITALITY, TRAVEL & TOURISM COURSE GUIDE 2019
38 39
ADULT MIGRANT ENGLISH PROGRAM (AMEP)
We have a suite of courses in COURSE IN PRELIMINARY CERTIFICATE I IN SPOKEN CERTIFICATE II IN CERTIFICATE III IN CERTIFICATE IV IN
Spoken and Written English.
You may be eligible for AMEP
SPOKEN & WRITTEN & WRITTEN ENGLISH SPOKEN & WRITTEN SPOKEN & WRITTEN SPOKEN & WRITTEN
funding for these courses. ENGLISH ENGLISH ENGLISH ENGLISH – FURTHER
The AMEP is a settlement STUDIES
and employment program
Course code 10362NAT
funded by the Australian
Governments Department Course code 10361NAT Direct Entry / Rolling
Course code 10363NAT Course code 10364NAT
of Education and Training Direct Entry / Rolling enrolments
Direct Entry / Rolling Direct Entry / Rolling Course code 10365NAT
under which eligible migrants enrolments
can receive up to 510 hours
DURATION enrolments enrolments Direct Entry / Rolling
40 41
Prepare to become We want you to succeed
A POLICE OFFICER PREPARE YOURSELF FOR THE
AUSTRALIAN DEFENCE FORCE
• Improve your English, maths, reasoning and digital skills with our small
interactive classes as well as helpful and experienced instructors.
• Extra sessions to help improve your maths in the areas needed for the exam.
• Courses finish in the week leading up to scheduled Police exams so the
study and preparation is fresh in your mind.
BENDIGO TAFE
24 May City/Charleston Rd
25 May Echuca
28 June City/Charleston Rd
31 August City/Charleston Rd
18 October City/Charleston Rd