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Objectives: This chapter presents the meaning and definition of cyber crime, the legislation in India
dealing with offences relating to the use of or concerned with the abuse of computers or other electronic
gadgets. The Information Technology Act 2000 and the I.T. Amendment Act 2008 have been dealt with in
detail and other legislations dealing with electronic offences have been discussed in brief.
Introduction:
Crime is both a social and economic phenomenon. It is as old as human society. Many ancient
books right from pre-historic days, and mythological stories have spoken about crimes committed
by individuals be it against another individual like ordinary theft and burglary or against the
nation like spying, treason etc. Kautilya’s Arthashastra written around 350 BC, considered to be
an authentic administrative treatise in India, discusses the various crimes, security initiatives to be
taken by the rulers, possible crimes in a state etc. and also advocates punishment for the list of
some stipulated offences. Different kinds of punishments have been prescribed for listed offences
and the concept of restoration of loss to the victims has also been discussed in it.
Crime in any form adversely affects all the members of the society. In developing economies, cyber crime
has increased at rapid strides, due to the rapid diffusion of the Internet and the digitisation of economic
activities. Thanks to the huge penetration of technology in almost all walks of society right from corporate
governance and state administration, up to the lowest level of petty shop keepers computerizing their
billing system, we find computers and other electronic devices pervading the human life. The penetration
is so deep that man cannot spend a day without computers or a mobile. Snatching some one’s mobile will
tantamount to dumping one in solitary confinement!
Cyber Crime is not defined in Information Technology Act 2000 nor in the I.T. Amendment Act 2008 nor
in any other legislation in India. In fact, it cannot be too. Offence or crime has been dealt with elaborately
listing various acts and the punishments for each, under the Indian Penal Code, 1860 and quite a few other
legislations too. Hence, to define cyber crime, we can say, it is just a combination of crime and computer.
To put it in simple terms ‘any offence or crime in which a computer is used is a cyber crime’. Interestingly
even a petty offence like stealing or pick-pocket can be brought within the broader purview of cyber crime
if the basic data or aid to such an offence is a computer or an information stored in a computer used (or
misused) by the fraudster. The I.T. Act defines a computer, computer network, data, information and all
other necessary ingredients that form part of a cyber crime, about which we will now be discussing in
detail.
In a cyber crime, computer or the data itself the target or the object of offence or a tool in committing some
other offence, providing the necessary inputs for that offence. All such acts of crime will come under the
broader definition of cyber crime.
Let us now discuss in detail, the Information Technology Act -2000 and the I.T. Amendment Act 2008
in general and with particular reference to banking and financial sector related transactions. Before
going into the section-wise or chapter-wise description of various provisions of the Act, let us discuss
the history behind such a legislation in India, the circumstances under which the Act was passed and the
purpose or objectives in passing it.
The Genesis of IT legislation in India: Mid 90’s saw an impetus in globalization and computerisation,
with more and more nations computerizing their governance, and e-commerce seeing an enormous
growth. Until then, most of international trade and transactions were done through documents being
transmitted through post and by telex only. Evidences and records, until then, were predominantly paper
evidences and paper records or other forms of hard-copies only. With much of international trade being
done through electronic communication and with email gaining momentum, an urgent and imminent
need was felt for recognizing electronic records ie the data what is stored in a computer or an external
storage attached thereto.
The United Nations Commission on International Trade Law (UNCITRAL) adopted the Model Law on
e-commerce in 1996. The General Assembly of United Nations passed a resolution in January 1997
inter alia, recommending all States in the UN to give favourable considerations to the said Model Law,
which provides for recognition to electronic records and according it the same treatment like a paper
communication and record.
Objectives of I.T. legislation in India: . It is against this background the Government of India enacted
its Information Technology Act 2000 with the objectives as follows, stated in the preface to the Act
itself.
“to provide legal recognition for transactions carried out by means of electronic data interchange and
other means of electronic communication, commonly referred to as "electronic commerce", which
involve the use of alternatives to paper-based methods of communication and storage of information, to
facilitate electronic filing of documents with the Government agencies and further to amend the Indian
Penal Code, the Indian Evidence Act, 1872, the Bankers' Books Evidence Act, 1891 and the Reserve
Bank of India Act, 1934 and for matters connected therewith or incidental thereto.”
The Information Technology Act, 2000, was thus passed as the Act No.21 of 2000, got President assent
on 9 June and was made effective from 17 October 2000.
Amendment Act 2008: Being the first legislation in the nation on technology, computers and e-
commerce and e-communication, the Act was the subject of extensive debates, elaborate reviews and
detailed criticisms, with one arm of the industry criticizing some sections of the Act to be draconian and
other stating it is too diluted and lenient. There were some conspicuous omissions too resulting in the
investigators relying more and more on the time-tested (one and half century-old) Indian Penal Code
even in technology based cases with the I.T. Act also being referred in the process and the reliance more
on IPC rather on the ITA.
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Thus the need for an amendment – a detailed one – was felt for the I.T. Act almost from the year 2003-
04 itself. Major industry bodies were consulted and advisory groups were formed to go into the
perceived lacunae in the I.T. Act and comparing it with similar legislations in other nations and to
suggest recommendations. Such recommendations were analysed and subsequently taken up as a
comprehensive Amendment Act and after considerable administrative procedures, the consolidated
amendment called the Information Technology Amendment Act 2008 was placed in the Parliament and
passed without much debate, towards the end of 2008 (by which time the Mumbai terrorist attack of 26
November 2008 had taken place). This Amendment Act got the President assent on 5 Feb 2009 and was
made effective from 27 October 2009.
In this chapter, we will be broadly discussing the various provisions of ITA 2000 and wherever the
same has been amended or a new section added as per the ITAA 2008, such remark will be made
appropriately.
How the Act is structured: The Act totally has 13 chapters and 90 sections (the last four sections
namely sections 91 to 94 in the ITA 2000 dealt with the amendments to the four Acts namely the Indian
Penal Code 1860, The Indian Evidence Act 1872, The Bankers’ Books Evidence Act 1891 and the
Reserve Bank of India Act 1934). The Act begins with preliminary and definitions and from thereon the
chapters that follow deal with authentication of electronic records, digital signatures, electronic
signatures etc.
Elaborate procedures for certifying authorities (for digital certificates as per IT Act -2000 and since
replaced by electronic signatures in the ITAA -2008) have been spelt out. The civil offence of data theft
and the process of adjudication and appellate procedures have been described. Then the Act goes on to
define and describe some of the well-known cyber crimes and lays down the punishments therefore.
Then the concept of due diligence, role of intermediaries and some miscellaneous provisions have been
described.
Rules and procedures mentioned in the Act have also been laid down in a phased manner, with the latest
one on the definition of private and sensitive personal data and the role of intermediaries, due diligence
etc., being defined as recently as April 2011. We will be discussing some of the important provisions of
such rules also in the later part of this chapter.
Applicability: The Act extends to the whole of India and except as otherwise provided, it applies to
also any offence or contravention there under committed outside India by any person. There are some
specific exclusions to the Act (ie where it is not applicable) as detailed in the First Schedule, stated
below:
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a) negotiable instrument (Other than a cheque) as defined in section 13 of the Negotiable
Instruments Act, 1881;
b) a power-of-attorney as defined in section 1A of the Powers-of-Attorney Act, 1882;
c) a trust as defined in section 3 of the Indian Trusts Act, 1882
d) a will as defined in clause (h) of section 2 of the Indian Succession Act, 1925 including
any other testamentary disposition
e) any contract for the sale or conveyance of immovable property or any interest in such
property;
f) any such class of documents or transactions as may be notified by the Central
Government
Definitions: The ITA-2000 defines many important words used in common computer parlance like
‘access’, ‘computer resource’, ‘computer system’, ‘communication device’, ‘data’, ‘information’,
’security procedure’ etc. The definition of the word ‘computer’ itself assumes significance here.
‘Computer’ means any electronic magnetic, optical or other high-speed data processing device or
system which performs logical, arithmetic, and memory functions by manipulations of electronic,
magnetic or optical impulses, and includes all input, output, processing, storage, computer software, or
communication facilities which are connected or related to the computer in a computer system or
computer network;
So is the word ‘computer system’ which means a device or a collection of devices with input, output
and storage capabilities. Interestingly, the word ‘computer’ and ‘computer system’ have been so widely
defined to mean any electronic device with data processing capability, performing computer functions
like logical, arithmetic and memory functions with input, storage and output capabilities. A careful
reading of the words will make one understand that a high-end programmable gadgets like even a
washing machine or switches and routers used in a network can all be brought under the definition.
Similarly the word ‘communication devices’ inserted in the ITAA-2008 has been given an inclusive
definition, taking into its coverage cell phones, personal digital assistance or such other devices used to
transmit any text, video etc like what was later being marketed as iPad or other similar devices on Wi-fi
and cellular models. Definitions for some words like ‘cyber café’ were also later incorporated in the
ITAA 2008 when ‘Indian Computer response Emergency Team’ was included.
Digital Signature: ‘Electronic signature’ was defined in the ITAA -2008 whereas the earlier ITA -2000
covered in detail about digital signature, defining it and elaborating the procedure to obtain the digital
signature certificate and giving it legal validity. Digital signature was defined in the ITA -2000 as
“authentication of electronic record” as per procedure laid down in Section 3 and Section 3 discussed
the use of asymmetric crypto system and the use of Public Key Infrastructure and hash function etc.
This was later criticized to be technology dependent ie., relying on the specific technology of
asymmetric crypto system and the hash function generating a pair of public and private key
authentication etc.
Thus Section 3 which was originally “Digital Signature” was later renamed as “Digital Signature and
Electronic Signature” in ITAA - 2008 thus introducing technological neutrality by adoption of
electronic signatures as a legally valid mode of executing signatures. This includes digital signatures as
one of the modes of signatures and is far broader in ambit covering biometrics and other new forms of
creating electronic signatures not confining the recognition to digital signature process alone. While
M/s. TCS, M/s. Safescript and M/s. MTNL are some of the digital signature certifying authorities in
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India, IDRBT (Institute for Development of Research in Banking Technology – the research wing of
RBI) is the Certifying Authorities (CA) for the Indian Banking and financial sector licensed by the
Controller of Certifying Authorities, Government of India.
It is relevant to understand the meaning of digital signature (or electronic signature) here. It would be
pertinent to note that electronic signature (or the earlier digital signature) as stipulated in the Act is NOT
a digitized signature or a scanned signature. In fact, in electronic signature (or digital signature) there is
no real signature by the person, in the conventional sense of the term. Electronic signature is not the
process of storing ones signature or scanning ones signature and sending it in an electronic
communication like email. It is a process of authentication of message using the procedure laid down in
Section 3 of the Act.
The other forms of authentication that are simpler to use such as biometric based retina scanning etc can
be quite useful in effective implementation of the Act. However, the Central Government has to evolve
detailed procedures and increase awareness on the use of such systems among the public by putting in
place the necessary tools and stipulating necessary conditions. Besides, duties of electronic signature
certificate issuing authorities for bio-metric based authentication mechanisms have to be evolved and
the necessary parameters have to be formulated to make it user-friendly and at the same time without
compromising security.
e-Governance: Chapter III discusses Electronic governance issues and procedures and the legal
recognition to electronic records is dealt with in detail in Section 4 followed by description of
procedures on electronic records, storage and maintenance and according recognition to the validity of
contracts formed through electronic means.
Procedures relating to electronic signatures and regulatory guidelines for certifying authorities have
been laid down in the sections that follow.
Chapter IX dealing with Penalties, Compensation and Adjudication is a major significant step in the
direction of combating data theft, claiming compensation, introduction of security practices etc
discussed in Section 43, and which deserve detailed description.
Section 43 deals with penalties and compensation for damage to computer, computer system etc. This
section is the first major and significant legislative step in India to combat the issue of data theft. The IT
industry has for long been clamouring for a legislation in India to address the crime of data theft, just
like physical theft or larceny of goods and commodities. This Section addresses the civil offence of theft
of data. If any person without permission of the owner or any other person who is in charge of a
computer, accesses or downloads, copies or extracts any data or introduces any computer contaminant
like virus or damages or disrupts any computer or denies access to a computer to an authorised user or
tampers etc…he shall be liable to pay damages to the person so affected. Earlier in the ITA -2000 the
maximum damages under this head was Rs.1 crore, which (the ceiling) was since removed in the ITAA
2008.
The essence of this Section is civil liability. Criminality in the offence of data theft is being separately
dealt with later under Sections 65 and 66. Writing a virus program or spreading a virus mail, a bot, a
Trojan or any other malware in a computer network or causing a Denial of Service Attack in a server
will all come under this Section and attract civil liability by way of compensation. Under this Section,
words like Computer Virus, Compute Contaminant, Computer database and Source Code are all
described and defined.
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Questions like the employees’ liability in an organisation which is sued against for data theft or such
offences and the amount of responsibility of the employer or the owner and the concept of due diligence
were all debated in the first few years of ITA -2000 in court litigations like the bazee.com case and
other cases. Subsequently need was felt for defining the corporate liability for data protection and
information security at the corporate level was given a serious look.
Thus the new Section 43-A dealing with compensation for failure to protect data was introduced in the
ITAA -2008. This is another watershed in the area of data protection especially at the corporate level.
As per this Section, where a body corporate is negligent in implementing reasonable security practices
and thereby causes wrongful loss or gain to any person, such body corporate shall be liable to pay
damages by way of compensation to the person so affected. The Section further explains the phrase
‘body corporate’ and quite significantly the phrases ‘reasonable security practices and procedures’ and
‘sensitive personal data or information’.
Thus the corporate responsibility for data protection is greatly emphasized by inserting Section 43A
whereby corporates are under an obligation to ensure adoption of reasonable security practices. Further
what is sensitive personal data has since been clarified by the central government vide its Notification
dated 11 April 2011 giving the list of all such data which includes password, details of bank accounts or
card details, medical records etc. After this notification, the IT industry in the nation including tech-
savvy and widely technology-based banking and other sectors became suddenly aware of the
responsibility of data protection and a general awareness increased on what is data privacy and what is
the role of top management and the Information Security Department in organisations in ensuring data
protection, especially while handling the customers’ and other third party data.
The Information Technology (Reasonable security practices and procedures and sensitive personal data
or information) Rules have since been notified by the Government of India, Dept of I.T. on 11 April
2011. Any body corporate or a person on its behalf shall be considered to have complied with
reasonable security practices and procedures, if they have implemented such security practices and
standards and have a comprehensive documented information security programme and information
security policies containing managerial, technical, operational and physical security control measures
commensurate with the information assets being protected with the nature of business. In the event of an
information security breach, the body corporate or a person on its behalf shall be required to
demonstrate, as and when called upon to do so by the agency mandated under the law, that they have
implemented security control measures as per their documented information security programme and
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information security policies. The international Standard IS/ISO/IEC 27001 on "Information
Technology – Security Techniques - Information Security Management System - Requirements" is one
such standard referred to in sub-rule (1).
In view of the foregoing, it has now become a major compliance issue on the part of not only IT
companies but also those in the Banking and Financial Sector especially those banks with huge
computerised operations dealing with public data and depending heavily on technology. In times of a
litigation or any security breach resulting in a claim of compensation of financial loss amount or
damages, it would be the huge responsibility on the part of those body corporate to prove that that said
“Reasonable Security Practices and Procedures” were actually in place and all the steps mentioned in
the Rules passed in April 2011 stated above, have been taken.
In the near future, this is one of the sections that is going to create much noise and be the subject of
much debates in the event of litigations, like in re-defining the role of an employee, the responsibility of
an employer or the top management in data protection and issues like the actual and vicarious
responsibility, the actual and contributory negligence of all stake holders involved etc.
The issue has wider ramifications especially in the case of a cloud computing scenario (the practice of
using a network of remote servers hosted on the Internet to store, manage, and process data, rather than
a local server, with the services managed by the provider sold on demand, for the amount of time used)
where more and more organisations handle the data of others and the information is stored elsewhere
and not in the owners’ system. Possibly, more debates will emanate on the question of information
owners vis a vis the information container and the information custodians and the Service Level
Agreements of all parties involved will assume a greater significance.
Adjudication: Having dealt with civil offences, the Act then goes on to describe civil remedy to such
offences in the form of adjudication without having to resort to the procedure of filing a complaint with
the police or other investigating agencies. Adjudication powers and procedures have been elaborately
laid down in Sections 46 and thereafter. The Central Government may appoint any officer not below the
rank of a director to the Government of India or a state Government as the adjudicator. The I.T.
Secretary in any state is normally the nominated Adjudicator for all civil offences arising out of data
thefts and resultant losses in the particular state. If at all one section can be criticized to be absolutely
lacking in popularity in the IT Act, it is this provision. In the first ten years of existence of the ITA,
there have been only a very few applications made in the nation, that too in the major metros almost all
of which are under different stages of judicial process and adjudications have been obtained in possibly
less than five cases. The first adjudication obtained under this provision was in Chennai, Tamil Nadu, in
a case involving ICICI Bank in which the bank was told to compensate the applicant with the amount
wrongfully debited in Internet Banking, along with cost and damages. in April 2010.
This section should be given much popularity and awareness should be spread among the public
especially the victims of cyber crimes and data theft that such a procedure does exist without recourse to
going to the police and filing a case. It is time the state spends some time and thought in enhancing
awareness on the provision of adjudication for civil offences in cyber litigations like data theft etc so
that the purpose for which such useful provisions have been made, are effectively utilized by the litigant
public.
There is an appellate procedure under this process and the composition of Cyber Appellate Tribunal at
the national level, has also been described in the Act. Every adjudicating officer has the powers of a
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civil court and the Cyber Appellate Tribunal has the powers vested in a civil court under the Code of
Civil Procedure.
After discussing the procedures relating to appeals etc and the duties and powers of Cyber Appellate
Tribunal, the Act moves to the actual criminal acts coming under the broader definition of cyber crimes.
It would be pertinent to note that the Act only lists some of the cyber crimes, (without defining a cyber
crime) and stipulates the punishments for such offences. The criminal provisions of the IT Act and those
dealing with cognizable offences and criminal acts follow from Chapter IX titled “Offences”
Section 65: Tampering with source documents is dealt with under this section. Concealing, destroying,
altering any computer source code when the same is required to be kept or maintained by law is an
offence punishable with three years imprisonment or two lakh rupees or with both. Fabrication of an
electronic record or committing forgery by way of interpolations in CD produced as evidence in a court
(Bhim Sen Garg vs State of Rajasthan and others, 2006, Cri LJ, 3463, Raj 2411) attract punishment
under this Section. Computer source code under this Section refers to the listing of programmes,
computer commands, design and layout etc in any form.
Section 66: Computer related offences are dealt with under this Section. Data theft stated in Section 43
is referred to in this Section. Whereas it was a plain and simple civil offence with the remedy of
compensation and damages only, in that Section, here it is the same act but with a criminal intention
thus making it a criminal offence. The act of data theft or the offence stated in Section 43 if done
dishonestly or fraudulently becomes a punishable offence under this Section and attracts imprisonment
upto three years or a fine of five lakh rupees or both. Earlier hacking was defined in Sec 66 and it was
an offence.
Now after the amendment, data theft of Sec 43 is being referred to in Sec 66 by making this section
more purposeful and the word ‘hacking’ is not used. The word ‘hacking’ was earlier called a crime in
this Section and at the same time, courses on ‘ethical hacking’ were also taught academically. This led
to an anomalous situation of people asking how an illegal activity be taught academically with a word
‘ethical’ prefixed to it. Then can there be training programmes, for instance, on “Ethical burglary”,
“Ethical Assault” etc say for courses on physical defence? This tricky situation was put an end to, by the
ITAA when it re-phrased the Section 66 by mapping it with the civil liability of Section 43 and
removing the word ‘Hacking’. However the act of hacking is still certainly an offence as per this
Section, though some experts interpret ‘hacking’ as generally for good purposes (obviously to facilitate
naming of the courses as ethical hacking) and ‘cracking’ for illegal purposes. It would be relevant to
note that the technology involved in both is the same and the act is the same, whereas in ‘hacking’ the
owner’s consent is obtained or assumed and the latter act ‘cracking’ is perceived to be an offence.
Thanks to ITAA, Section 66 is now a widened one with a list of offences as follows:
66A Sending offensive messages thro communication service, causing annoyance etc through an
electronic communication or sending an email to mislead or deceive the recipient about the origin of
such messages (commonly known as IP or email spoofing) are all covered here. Punishment for these
acts is imprisonment upto three years or fine.
66B Dishonestly receiving stolen computer resource or communication device with punishment upto
three years or one lakh rupees as fine or both.
66C Electronic signature or other identity theft like using others’ password or electronic signature etc.
Punishment is three years imprisonment or fine of one lakh rupees or both.
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66D Cheating by personation using computer resource or a communication device shall be punished
with imprisonment of either description for a term which extend to three years and shall also be liable to
fine which may extend to one lakh rupee.
66E Privacy violation – Publishing or transmitting private area of any person without his or her consent
etc. Punishment is three years imprisonment or two lakh rupees fine or both.
66F Cyber terrorism – Intent to threaten the unity, integrity, security or sovereignty of the nation and
denying access to any person authorized to access the computer resource or attempting to penetrate or
access a computer resource without authorization. Acts of causing a computer contaminant (like virus or
Trojan Horse or other spyware or malware) likely to cause death or injuries to persons or damage to or
destruction of property etc. come under this Section. Punishment is life imprisonment.
It may be observed that all acts under S.66 are cognizable and non-bailable offences. Intention or the
knowledge to cause wrongful loss to others ie the existence of criminal intention and the evil mind ie
concept of mens rea, destruction, deletion, alteration or diminishing in value or utility of data are all the
major ingredients to bring any act under this Section.
To summarise, what was civil liability with entitlement for compensations and damages in Section 43,
has been referred to here, if committed with criminal intent, making it a criminal liability attracting
imprisonment and fine or both.
Section 67 deals with publishing or transmitting obscene material in electronic form. The earlier
Section in ITA was later widened as per ITAA 2008 in which child pornography and retention of
records by intermediaries were all included.
Publishing or transmitting obscene material in electronic form is dealt with here. Whoever publishes or
transmits any material which is lascivious or appeals to the prurient interest or if its effect is such as to
tend to deprave and corrupt persons who are likely to read the matter contained in it, shall be punished
with first conviction for a term upto three years and fine of five lakh rupees and in second conviction for
a term of five years and fine of ten lakh rupees or both.
This Section is of historical importance since the landmark judgement in what is considered to be the
first ever conviction under I.T. Act 2000 in India, was obtained in this Section in the famous case “State
of Tamil Nadu vs Suhas Katti” on 5 November 2004. The strength of the Section and the reliability of
electronic evidences were proved by the prosecution and conviction was brought about in this case,
involving sending obscene message in the name of a married women amounting to cyber stalking, email
spoofing and the criminal activity stated in this Section.
Section 67-A deals with publishing or transmitting of material containing sexually explicit act in
electronic form. Contents of Section 67 when combined with the material containing sexually explicit
material attract penalty under this Section.
Child Pornography has been exclusively dealt with under Section 67B. Depicting children engaged in
sexually explicit act, creating text or digital images or advertising or promoting such material depicting
children in obscene or indecent manner etc or facilitating abusing children online or inducing children
to online relationship with one or more children etc come under this Section. ‘Children’ means persons
who have not completed 18 years of age, for the purpose of this Section. Punishment for the first
conviction is imprisonment for a maximum of five years and fine of ten lakh rupees and in the event of
subsequent conviction with imprisonment of seven years and fine of ten lakh rupees.
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Bonafide heritage material being printed or distributed for the purpose of education or literature etc are
specifically excluded from the coverage of this Section, to ensure that printing and distribution of
ancient epics or heritage material or pure academic books on education and medicine are not unduly
affected.
Screening videographs and photographs of illegal activities through Internet all come under this
category, making pornographic video or MMS clippings or distributing such clippings through mobile
or other forms of communication through the Internet fall under this category.
Section 67C fixes the responsibility to intermediaries that they shall preserve and retain such
information as may be specified for such duration and in such manner as the Central Government may
prescribe. Non-compliance is an offence with imprisonment upto three years or fine.
Section 69: This is an interesting section in the sense that it empowers the Government or agencies as
stipulated in the Section, to intercept, monitor or decrypt any information generated, transmitted,
received or stored in any computer resource, subject to compliance of procedure as laid down here. This
power can be exercised if the Central Government or the State Government, as the case may be, is
satisfied that it is necessary or expedient in the interest of sovereignty or integrity of India, defence of
India, security of the State, friendly relations with foreign States or public order or for preventing
incitement to the commission of any cognizable offence relating to above or for investigation of any
offence. In any such case too, the necessary procedure as may be prescribed, is to be followed and the
reasons for taking such action are to be recorded in writing, by order, directing any agency of the
appropriate Government. The subscriber or intermediary shall extend all facilities and technical
assistance when called upon to do so.
Section 69A inserted in the ITAA, vests with the Central Government or any of its officers
with the powers to issue directions for blocking for public access of any information through
any computer resource, under the same circumstances as mentioned above. Section 69B
discusses the power to authorise to monitor and collect traffic data or information through any
computer resource.
Commentary on the powers to intercept, monitor and block websites: In short, under the
conditions laid down in the Section, power to intercept, monitor or decrypt does exist. It would
be interesting to trace the history of telephone tapping in India and the legislative provisions (or
the lack of it?) in our nation and compare it with the powers mentioned here. Until the passage
of this Section in the ITAA, phone tapping was governed by Clause 5(2) of the Indian
Telegraph Act of 1885, which said that “On the occurrence of any public emergency, or in the
interest of the public safety, the Government may, if satisfied that it is necessary or expedient
so to do in the interests of the sovereignty and integrity of India, the security of the State,
friendly relations with foreign States or public order or for preventing incitement to the
commission of an offence, for reasons to be recorded in writing, by order, direct that any
message or class of messages to or from any person or class of persons, or relating to any
particular subject, brought for transmission by or transmitted or received by any telegraph,
shall not be transmitted, or shall be intercepted or detained, or shall be disclosed to the
Government making the order or an officer thereof mentioned in the order”. Other sections of
the act mention that the government should formulate “precautions to be taken for preventing
the improper interception or disclosure of messages”. There have been many attempts, rather
many requests, to formulate rules to govern the operation of Clause 5(2). But ever since 1885,
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no government has formulated any such precautions, maybe for obvious reasons to retain the
spying powers for almost a century.
A writ petition was filed in the Supreme Court in 1991 by the People’s Union for Civil
Liberties, challenging the constitutional validity of this Clause 5(2). The petition argued that it
infringed the constitutional right to freedom of speech and expression and to life and personal
liberty. In December 1996, the Supreme Court delivered its judgment, pointing out that “unless
a public emergency has occurred or the interest of public safety demands, the authorities have
no jurisdiction to exercise the powers” given them under 5(2). They went on to define them
thus: a public emergency was the “prevailing of a sudden condition or state of affairs affecting
the people at large calling for immediate action”, and public safety “means the state or
condition of freedom from danger or risk for the people at large”. Without those two, however
“necessary or expedient”, it could not do so. Procedures for keeping such records and the layer
of authorities etc were also stipulated.
Now, this Section 69 of ITAA is far more intrusive and more powerful than the above-cited
provision of Indian Telegraph Act 1885. Under this ITAA Section, the nominated Government
official will be able to listen in to all phone calls, read the SMSs and emails, and monitor the
websites that one visited, subject to adherence to the prescribed procedures and without a
warrant from a magistrate’s order. In view of the foregoing, this Section was critizised to be
draconian vesting the government with much more powers than required.
Having said this, we should not be oblivious to the fact that this power (of intercepting,
monitoring and blocking) is something which the Government represented by the Indian
Computer Emergency Response Team, (the National Nodal Agency, as nominated in
Section 70B of ITAA) has very rarely exercised. Perhaps believing in the freedom of
expression and having confidence in the self-regulative nature of the industry, the CERT-In has
stated that these powers are very sparingly (and almost never) used by it.
Critical Information Infrastructure and Protected System have been discussed in Section 70.
The Indian Computer Emergency Response Team (CERT-In) coming under the Ministry of
Information and Technology, Government of India, has been designated as the National Nodal
Agency for incident response. By virtue of this, CERT-In will perform activities like collection,
analysis and dissemination of information on cyber incidents, forecasts and alerts of cyber
security incidents, emergency measures for handling cyber security incidents etc.
The role of CERT-In in e-publishing security vulnerabilities and security alerts is remarkable.
The Minister of State for Communications and IT Mr.Sachin Pilot said in a written reply to
the Rajya Sabha said that (as reported in the Press), CERT-In has handled over 13,000 such
incidents in 2011 compared to 8,266 incidents in 2009. CERT-In has observed that there is significant
increase in the number of cyber security incidents in the country. A total of 8,266, 10,315 and 13,301
security incidents were reported to and handled by CERT-In during 2009, 2010 and 2011, respectively,"
These security incidents include website intrusions, phishing, network probing, spread of malicious
code like virus, worms and spam, he added. Hence the role of CERT-In is very crucial and there are
much expectations from CERT In not just in giving out the alerts but in combating cyber crime, use the
weapon of monitoring the web-traffic, intercepting and blocking the site, whenever so required and with
due process of law.
Penalty for breach of confidentiality and privacy is discussed in Section 72 with the punishment being
imprisonment for a term upto two years or a fine of one lakh rupees or both.
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Considering the global nature of cyber crime and understanding the real time scenario of fraudster
living in one part of the world and committing a data theft or DoS(Denial of Service)
kind of an attack or other cyber crime in an entirely different part of the world, Section 75 clearly
states that the Act applies to offences or contravention committed outside India, if the contravention or
the offence involves a computer or a computer network located in India.
This Act has over-riding provisions especially with regard to the regulations stipulated in the Code of
Criminal Procedure. As per Section 78, notwithstanding anything contained in the Code of Criminal
Procedure, a police officer not below the rank of an Inspector shall investigate an offence under this
Act. Such powers were conferred to officers not below the rank of a Deputy Superintendent of Police
earlier in the ITA which was later amended as Inspector in the ITAA.
Due Diligence: Liability of intermediaries and the concept of Due Diligence has been discussed in
Section 79. As per this, intermediary shall not be liable for any third party information hosted by him, if
his function is limited to providing access to a communication system over which information made
available by third parties is transmitted or temporarily stored or hosted or if he does not initiate the
transmission, select the receiver of the transmission and select or modify the information contained in
the transmission and if he observes due diligence and follows the guidelines prescribed by the Central
Government.
This concept of due diligence is also much being debated. Due Diligence was first discussed as an
immediate fallout of the famous bazee.com case in New Delhi, when the NRI CEO of the company was
arrested for making the MMS clipping with objectionable obscene material depicting school children
was made available in the public domain website owned by him, for sale (and later the CD was sold).
The larger issue being discussed at that time was how far is the content provider responsible and how
far the Internet Service Provider and what is due diligence which as the CEO of the company, he should
have exercised.
After passage of the ITAA and the introduction of ‘reasonable security practices and procedures’ and
the responsibility of body corporate as seen earlier in Section 43A, and to set at rest some confusion on
the significance of due diligence and what constitutes due diligence, the DIT came out with a set of
rules titled Information Technology (Intermediaries Guidelines) Rules on 11 April 2011. As per this,
“the intermediary, on whose computer system the information is stored or hosted or published, upon
obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or
through email signed with electronic signature about any such information as mentioned in sub-rule (2)
above, shall act within thirty six hours and where applicable, work with user or owner of such
information to disable such information that is in contravention of sub-rule (2). Further the intermediary
shall preserve such information and associated records for at least ninety days for investigation
purposes…..”
In essence, an intermediary shall be liable for any contravention of law committed by any user unless
the Intermediary can prove that he has exercised due diligence and has not conspired or abetted in the
act of criminality.
Power to enter, search etc has been described in Section 80. Notwithstanding anything contained in the
Code of Criminal Procedure, any police officer, not below the rank of an Inspector or any other officer
….authorised ….may enter any public place and search and arrest without warrant any person found
therein who is reasonably suspected of having committed or of committing or of being about to commit
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any offence under this Act. This is another effective weapon that has been rarely and almost never
utilised by the police officers.
The Act is applicable to electronic cheques and truncated cheques (ie the image of cheque being
presented and processed curtailing and truncating the physical movement of the cheque from the
collecting banker to the paying banker).
Overriding powers of the Act and the powers of Central Government to make rules and that of State
Governments to make rules wherever necessary have been discussed in the Sections that follow.
The Indian Penal Code, 1860: Normally referred to as the IPC, this is a very powerful legislation and
probably the most widely used in criminal jurisprudence, serving as the main criminal code of India.
Enacted originally in 1860 and amended many time since, it covers almost all substantive aspects of
criminal law and is supplemented by other criminal provisions. In independent India, many special laws
have been enacted with criminal and penal provisions which are often referred to and relied upon, as an
additional legal provision in cases which refer to the relevant provisions of IPC as well.
ITA 2000 has amended the sections dealing with records and documents in the IPC by inserting the
word ‘electronic’ thereby treating the electronic records and documents on a par with physical records
and documents. The Sections dealing with false entry in a record or false document etc (eg 192, 204,
463, 464, 464, 468 to 470, 471, 474, 476 etc) have since been amended as electronic record and
electronic document thereby bringing within the ambit of IPC, all crimes to an electronic record and
electronic documents just like physical acts of forgery or falsification of physical records.
In practice, however, the investigating agencies file the cases quoting the relevant sections from IPC in
addition to those corresponding in ITA like offences under IPC 463,464, 468 and 469 read with the
ITA/ITAA Sections 43 and 66, to ensure the evidence or punishment stated at least in either of the
legislations can be brought about easily.
The Indian Evidence Act 1872: This is another legislation amended by the ITA. Prior to the passing of
ITA, all evidences in a court were in the physical form only. With the ITA giving recognition to all
electronic records and documents, it was but natural that the evidentiary legislation in the nation be
amended in tune with it. In the definitions part of the Act itself, the “all documents including electronic
records” were substituted. Words like ‘digital signature’, ‘electronic form’, ‘secure electronic record’
‘information’ as used in the ITA, were all inserted to make them part of the evidentiary mechanism in
legislations.
Admissibility of electronic records as evidence as enshrined in Section 65B of the Act assumes
significance. This is an elaborate section and a landmark piece of legislation in the area of evidences
produced from a computer or electronic device. Any information contained in an electronic record
which is printed on a paper, stored, recorded or copied in optical or magnetic media produced by a
computer shall be treated like a document, without further proof or production of the original, if the
conditions like these are satisfied: (a) the computer output containing the information was produced by
the computer during the period over which the computer was used regularly .... by lawful persons.. (b)
the information ...derived was regularly fed into the computer in the ordinary course of the said
activities; (c) throughout the material part of the said period, the computer was operating properly ......
and ......a certificate signed by a person .....responsible..... etc.
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To put it in simple terms, evidences (information) taken from computers or electronic storage devices
and produced as print-outs or in electronic media are valid if they are taken from system handled
properly with no scope for manipulation of data and ensuring integrity of data produced directly with or
without human intervention etc and accompanied by a certificate signed by a responsible person
declaring as to the correctness of the records taken from a system a computer with all the precautions as
laid down in the Section.
However, this Section is often being misunderstood by one part of the industry to mean that computer
print-outs can be taken as evidences and are valid as proper records, even if they are not signed. We find
many computer generated letters emanating from big corporates with proper space below for signature
under the words “Your faithfully” or “truly” and the signature space left blank, with a Post Script
remark at the bottom “This is a computer generated letter and hence does not require signature”. The
Act does not anywhere say that ‘computer print-outs need not be signed and can be taken as record’.
The Bankers’ Books Evidence(BBE) Act 1891 Amendment to this Act has been included as the third
schedule in ITA. Prior to the passing of ITA, any evidence from a bank to be produced in a court,
necessitated production of the original ledger or other register for verification at some stage with the
copy retained in the court records as exhibits. With the passing of the ITA the definitions part of the
BBE Act stood amended as: "’bankers
' books’ include ledgers, day-books, cash-books, account-books and all other books used in the ordinary
business of a bank whether kept in the written form or as printouts of data stored in a floppy, disc, tape
or any other form of electro-magnetic data storage device”. When the books consist of printouts of data
stored in a floppy, disc, tape etc, a printout of such entry ...certified in accordance with the provisions
....to the effect that it is a printout of such entry or a copy of such printout by the principal accountant or
branch manager; and (b) a certificate by a person in-charge of computer system containing a brief
description of the computer system and the particulars of the safeguards adopted by the system to
ensure that data is entered or any other operation performed only by authorised persons; the safeguards
adopted to prevent and detect unauthorised change of data ...to retrieve data that is lost due to systemic
failure or .....
In short, just like in the Indian Evidence Act, the provisions in Bankers Books Evidence Act make the
printout from a computer system or a floppy or disc or a tape as a valid document and evidence,
provided, such print-out is accompanied by a certificate stating that it is a true extract from the official
records of the bank and that such entries or records are from a computerised system with proper
integrity of data, wherein data cannot be manipulated or accessed in an unauthorised manner or is not
lost or tamperable due to system failure or such other reasons.
Here again, let us reiterate that the law does not state that any computerised print-out even if not
signed, constitutes a valid record. But still even many banks of repute (both public sector and private
sector) often send out printed letters to customers with the space for signature at the bottom left blank
after the line “Yours faithfully” etc and with a remark as Post Script reading: “This is a computer
generated letter and hence does not require signature”. Such interpretation is grossly misleading and
sends a message to public that computer generated reports or letters need not be signed, which is never
mentioned anywhere in nor is the import of the ITA or the BBE.
The next Act that was amended by the ITA is the Reserve Bank of India Act, 1934. Section 58 of the
Act sub-section (2), after clause (p), a clause relating to the regulation of funds transfer through
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electronic means between banks (ie transactions like RTGS and NEFT and other funds transfers) was
inserted, to facilitate such electronic funds transfer and ensure legal admissibility of documents and
records therein.
Having discussed in detail all the provisions of ITA and ITAA, let us now look at some of the broader
areas of omissions and commissions in the Act and the general criticism the Acts have faced over the
years.
Awareness: There is no serious provision for creating awareness and putting such initiatives in place in
the Act. The government or the investigating agencies like the Police department (whose job has been
made comparatively easier and focused, thanks to the passing of the IT Act), have taken any serious
step to create public awareness about the provisions in these legislations, which is absolutely essential
considering the fact that this is a new area and technology has to be learnt by all the stake-holders like
the judicial officers, legal professionals, litigant public and the public or users at large. Especially,
provisions like scope for adjudication process is never known to many including those in the
investigating agencies.
Jurisdiction: This is a major issue which is not satisfactorily addressed in the ITA or ITAA.
Jurisdiction has been mentioned in Sections 46, 48, 57 and 61 in the context of adjudication process and
the appellate procedure connected with and again in Section 80 and as part of the police officers’
powers to enter, search a public place for a cyber crime etc. In the context of electronic record, Section
13 (3) and (4) discuss the place of dispatch and receipt of electronic record which may be taken as
jurisprudence issues.
However some fundamental issues like if the mail of someone is hacked and the accused is a resident of
a city in some state coming to know of it in a different city, which police station does he go to? If he is
an employee of a Multi National Company with branches throughout the world and in many metros in
India and is often on tour in India and he suspects another individual say an employee of the same firm
in his branch or headquarters office and informs the police that evidence could lie in the suspect’s
computer system itself, where does he go to file he complaint. Often, the investigators do not accept
such complaints on the grounds of jurisdiction and there are occasions that the judicial officers too have
hesitated to deal with such cases. The knowledge that cyber crime is geography-agnostic, borderless,
territory-free and sans all jurisdiction and frontiers and happens in ‘cloud’ or the ‘space’, has to be
spread and proper training is to be given to all concerned players in the field.
Evidences: Evidences are a major concern in cyber crimes. Pat of evidences is the ‘crime scene’ issues.
In cyber crime, there is no cyber crime. We cannot mark a place nor a computer nor a network, nor
seize the hard-disk immediately and keep it under lock and key keep it as an exhibit taken from the
crime scene.
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Very often, nothing could be seen as a scene in cyber crime! The evidences, the data, the
network and the related gadgets along with of course the log files and trail of events emanating
or recorded in the system are actually the crime scene. While filing cases under IT Act, be it as
a civil case in the adjudication process or a criminal complaint filed with the police, many
often, evidences may lie in some system like the intermediaries’ computers or some times in
the opponent’s computer system too. In all such cases, unless the police swing into action
swiftly and seize the systems and capture the evidences, such vital evidences could be easily
destroyed. In fact, if one knows that his computer is going to be seized, he would immediately
go for destruction of evidences (formatting, removing the history, removing the cookies,
changing the registry and user login set ups, reconfiguring the system files etc) since most of
the computer history and log files are volatile in nature.
Non coverage of many crimes: While there are many legislations in not only many Western
countries but also some smaller nations in the East, India has only one legislation -- the ITA
and ITAA. Hence it is quite natural that many issues on cyber crimes and many crimes per se
are left uncovered. Many cyber crimes like cyber squatting with an evil attention to extort
money. Spam mails, ISP’s liability in copyright infringement, data privacy issues have not been
given adequate coverage.
Besides, most of the Indian corporate including some Public Sector undertakings use Operating
Systems that are from the West especially the US and many software utilities and hardware
items and sometimes firmware are from abroad. In such cases, the actual reach and import of
IT Act Sections dealing with a utility software or a system software or an Operating System
upgrade or update used for downloading the software utility, is to be specifically addressed, as
otherwise a peculiar situation may come, when the user may not know whether the upgrade or
the patch is getting downloaded or any spyware getting installed. The Act does not address the
government’s policy on keeping the backup of corporates including the PSUs and PSBs in our
county or abroad and if kept abroad, the subjective legal jurisprudence on such software
backups.
We find, as has been said earlier in the chapter, that most of the cyber crimes in the nation are
still brought under the relevant sections of IPC read with the comparative sections of ITA or
the ITAA which gives a comfort factor to the investigating agencies that even if the ITA part of
the case is lost, the accused cannot escape from the IPC part.
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To quote the noted cyber law expert in the nation and Supreme Court advocate Shri Pavan
Duggal, “While the lawmakers have to be complemented for their admirable work removing
various deficiencies in the Indian Cyberlaw and making it technologically neutral, yet it
appears that there has been a major mismatch between the expectation of the nation and the
resultant effect of the amended legislation. The most bizarre and startling aspect of the new
amendments is that these amendments seek to make the Indian cyberlaw a cyber crime friendly
legislation; - a legislation that goes extremely soft on cyber criminals, with a soft heart; a
legislation that chooses to encourage cyber criminals by lessening the quantum of punishment
accorded to them under the existing law; ….. a legislation which makes a majority of
cybercrimes stipulated under the IT Act as bailable offences; a legislation that is likely to pave
way for India to become the potential cyber crime capital of the world……”
Let us not be pessimistic that the existing legislation is cyber criminal friendly or paves the way to
increase crimes. Certainly, it does not. It is a commendable piece of legislation, a landmark first step
and a remarkable mile-stone in the technological growth of the nation. But let us not be complacent that
the existing law would suffice. Let us remember that the criminals always go faster than the
investigators and always try to be one step ahead in technology. After all, steganography was used in
the Parliament Attack case to convey a one-line hidden message from one criminal to another which
was a lesson for the investigators to know more about the technology of steganography. Similarly
Satellite phones were used in the Mumbai attack case in November 2008 after which the investigators
became aware of the technological perils of such gadgets, since until then, they were relying on cell
phones and the directional tracking by the cell phone towers and Call Details Register entries only.
Hopefully, more and more awareness campaign will take place and the government will be conscious of
the path ahead to bring more and more legislations in place. Actually, bringing more legislations may
just not be sufficient, because the conviction rate in Cyber crime offences is among the lowest in the
nation, much lower than the rate in IPC and other offences. The government should be aware that it is
not the severity of punishment that is a deterrent for the criminals, but it is the certainty of punishment.
It is not the number of legislations in a society that should prevent crimes but it is the certainty of
punishment that the legislation will bring.
Let us now discuss some of the other relevant legislations in the nation that deal with cyber crimes in
various sectors.
Black money has always been a serious evil in any developing economy. Nation builders, lawmakers
and particularly the country’s financial administrators have always taken persistent efforts to curb the
evil of black money and all sorts of illegally earned income. A major initiative taken in this direction in
India is the Anti Money Laundering Act 2002. A main objective of the Act was to provide for
confiscation of property derived from, or involved in, money laundering.
Money laundering though not defined in the Act, can be construed to mean directly or indirectly
attempting to indulge in any process or activity connected with the proceeds of crime and projecting it
as untainted property. The Act stipulates that whoever commits the offence of money laundering shall
be punishable with rigorous imprisonment for a term which shall not be less than three years but may
extend to seven years and also be liable to a fine which may extend to five lakh rupees.
Money laundering involves a process of getting the money from illegal sources, layering it in any legal
source, integrating it as part of any legal system like banking and actually using it. Since the banking as
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an industry has a major and significant role to play in the act of money laundering, it is now a serious
responsibility on the part of banks to ensure that banking channel is not used in the criminal activity.
Much more than a responsibility, it is now a compliance issue as well.
Obligations of banks include maintenance of records of all transactions of the nature and value specified
in the rules, furnish information of the transactions within the prescribed time, whenever warranted and
verify and maintain records of the identity of all customers. Hence, as a corollary, adherence to Know
Your Customer norms and maintenance of all KYC records assumes a very major significance and
becomes a compliance issue. Records of cash transactions and suspicious transactions are to be kept and
reported as stipulated. Non compliance on any of these will render the concerned bank official liable for
the offence of money laundering and guilty under the Act.
Computerisation started in most of the banks in India from end 80’s in a small way in the form of stand-
alone systems called Advanced Ledger Posting Machines (Separate PC for every counter/activity)
which then led to the era of Total Branch Automation or Computerisation in early or mid 90’s. TBA or
TBC as it was popularly called, marked the beginning of a networked environment on a Local Area
Network under a client-server architecture when records used to be maintained in electronic manner in
hard-disks and external media like tapes etc for backup purposes.
Ever since passing of the ITA and according of recognition to electronic records, it has become
mandatory on the part of banks to maintain proper computerized system for electronic records.
Conventionally, all legacy systems in the banks always do have a record maintenance policy often with
RBI’s and their individual Board approval stipulating the period of preservation for all sorts of records,
ledgers, vouchers, register, letters, documents etc.
Thanks to computerisation and introduction of computerized data maintenance and often computer-
generated vouchers also, most of the banks became responsive to the computerized environment and
quite a few have started the process of formulating their own Electronic Records Maintenance Policy.
Indian Banks’ Association took the initiative in bringing out a book on Banks’ e-Records Maintenance
Policy to serve as a model for use and adoption in banks suiting the individual bank’s technological set-
up. Hence banks should ensure that e-records maintenance policy with details of e-records, their nature,
their upkeep, the technological requirements, off-site backup, retrieval systems, access control and
access privileges initiatives should be in place, if not already done already.
On the legal compliance side especially after the Rules were passed in April 2011, on the “Reasonable
Security Practices and Procedures” as part of ITAA 2008 Section 43A, banks should strive well to
prove that they have all the security policies in place like compliance with ISO 27001 standards etc and
e-records are maintained. Besides, the certificate to be given as an annexure to e-evidences as stipulated
in the BBE Act also emphasizes this point of maintenance of e-records in a proper ensuring proper
backup, ensuring against tamperability, always ensuring confidentiality, integrity, availability and Non
Repudiation.
This policy should not be confused with the Information Technology Business Continuity and Disaster
Recovery Plan or Policy nor the Data Warehousing initiatives. Focus on all these three policies (BC-
DRP, DWH and E-records Maintenance Policy) are individually different, serving different purposes,
using different technologies and maybe coming under different administrative controls too at the
managerial level.
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Legislations in other nations:
As against the lone legislation ITA and ITAA in India, in many other nations globally, there are many
legislations governing e-commerce and cyber crimes going into all the facets of cyber crimes. Data
Communication, storage, child pornography, electronic records and data privacy have all been
addressed in separate Acts and Rules giving thrust in the particular area focused in the Act.
In the US, they have the Health Insurance Portability and Accountability Act popularly known
as HIPAA which inter alia, regulates all health and insurance related records, their upkeep and
maintenance and the issues of privacy and confidentiality involved in such records. Companies
dealing with US firms ensure HIPAA compliance insofar as the data relating to such corporate
are handled by them. The Sarbanes-Oxley Act (SOX) signed into law in 2002 and named after
its authors Senator Paul Sarbanes and Representative Paul Oxley, mandated a number of
reforms to enhance corporate responsibility, enhance financial disclosures, and combat
corporate and accounting fraud. Besides, there are a number of laws in the US both at the
federal level and at different states level like the Cable Communications Policy Act, Children’s
Internet Protection Act, Children’s Online Privacy Protection Act etc.
In the UK, the Data Protection Act and the Privacy and Electronic Communications
Regulations etc are all regulatory legislations already existing in the area of information
security and cyber crime prevention, besides cyber crime law passed recently in August 2011.
Similarly, we have cyber crime legislations and other rules and regulations in other nations.
Conclusion: To sum up, though a crime-free society is Utopian and exists only in dream-land,
it should be constant endeavour of rules to keep the crimes lowest. Especially in a society that
is dependent more and more on technology, crime based on electronic offences are bound to
increase and the law makers have to go the extra mile compared to the fraudsters, to keep them
at bay. Technology is always a double-edged sword and can be used for both the purposes –
good or bad. Steganography, Trojan Horse, Scavenging (and even DoS or DDoS) are all
technologies and per se not crimes, but falling into the wrong hands with a criminal intent who
are out to capitalize them or misuse them, they come into the gamut of cyber crime and become
punishable offences. Hence, it should be the persistent efforts of rulers and law makers to
ensure that technology grows in a healthy manner and is used for legal and ethical business
growth and not for committing crimes.
It should be the duty of the three stake holders viz i) the rulers, regulators, law makers and
investigators ii) Internet or Network Service Providers or banks and other intermediaries and
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iii) the users to take care of information security playing their respective role within the
permitted parameters and ensuring compliance with the law of the land.
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