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  • "Focus On Communication" Pre-Test: County - ID #

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    This document is a pre-test for participants in a communication skills training program. It consists of 21 multiple choice or true/false questions assessing understanding of communication topics like listening, public speaking, conflict resolution and the communication model. Participants are asked to rate their current understanding of each topic on a scale from excellent to poor. Upon completing the pre-test, participants will place it in an envelope without providing any personal identifying information. The pre-test will allow organizers to understand what topics participants already know and where additional focus may be needed during the training sessions.

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    Reading and writing skills

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    This document is a pre-test for participants in a communication skills training program. It consists of 21 multiple choice or true/false questions assessing understanding of communication topics like listening, public speaking, conflict resolution and the communication model. Participants are asked to rate their current understanding of each topic on a scale from excellent to poor. Upon completing the pre-test, participants will place it in an envelope without providing any personal identifying information. The pre-test will allow organizers to understand what topics participants already know and where additional focus may be needed during the training sessions.

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    61 views2 pages

    "Focus On Communication" Pre-Test: County - ID #

    Uploaded by

    marissajoydagondong
    This document is a pre-test for participants in a communication skills training program. It consists of 21 multiple choice or true/false questions assessing understanding of communication topics like listening, public speaking, conflict resolution and the communication model. Participants are asked to rate their current understanding of each topic on a scale from excellent to poor. Upon completing the pre-test, participants will place it in an envelope without providing any personal identifying information. The pre-test will allow organizers to understand what topics participants already know and where additional focus may be needed during the training sessions.

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    © All Rights Reserved
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    of 2

    County ________ ID # __ __ __ __

    “Focus on Communication” Pre-Test


    Over the next several months, you will have the opportunity to participate in a series of lessons
    that will help you to “Focus on Communication.” The questions below will allow you to tell us what you
    already know about various communication topics. You will not be graded on your responses, nor will
    your personal information be requested. Once you have answered the questions, you may place this pre-
    test in the envelope in the back of the room.

    To what extent do you agree or Strongly Agree Disagree Strongly


    disagree with the following? Agree Disagree
    1. Communication is an important part of
    my daily life.

    2. I consider myself an expert in


    communication.

    3. I am comfortable communicating with


    others.

    4. I am comfortable using a variety of


    communication techniques.

    5. I think about the best way to


    communicate before doing so.

    6. In a communication model, a “channel” refers to an individual who decodes information.

    TRUE or FALSE

    7. Which of the following defines “coding” in the communication model?

    A. The information to be sent


    B. The format of the information to be sent
    C. The object that receives the information
    D. The interference that affects the deliver of the message

    8. Identify the “noise” in the following example.

    Father: “Take out the trash…now!”


    Son (listening to i-Pod): “What’d you say Dad?”

    A. Father
    B. “Take out the trash…now!”
    C. Son
    D. Listening to i-Pod

    9. Which of the following characteristics defines a “selective” listener?

    A. Expressionless look
    B. Changes the subject
    C. Gives feedback to acknowledge the speaker’s emotion
    D. Asks questions to seek greater understanding

    10. A listener who gives feedback that acknowledges the speaker’s emotions would be defined as which
    type of listener?

    A. Active C. Passive
    B. Attentive D. Selective

    1 IRB Protocol #0709005803


    County ________ ID # __ __ __ __
    11. A passive listener is one who does not make eye contact with the speaker.
    TRUE or FALSE

    12. Which of the following parts of a speech relates to speaking clearly and loud enough to be heard?

    A. Facial expressions C. Pronunciation


    B. Rate of speech D. Entertainment value

    13. An impromptu speech is one that you prepare for ahead of time.

    TRUE or FALSE

    14. If you gave a speech to convince your audience to wear your brand of shoes, what type of speech
    would you be giving?

    A. Demonstrative C. Inspirational
    B. Entertaining D. Persuasive

    15. You should use the same communication etiquette when communicating with your friends as you
    would when communicating with a teacher or employer.

    TRUE or FALSE

    16. Which of the following is not an example of using technology to communicate?

    A. E-mail C. Speaking
    B. Fax D. Text Messaging

    17. A disadvantage of e-mailing or text messaging is that it is difficult to pick up the nonverbal cues that
    may be included in a message.

    TRUE or FALSE

    18. Which of the following is false about conflict?

    A. It may result in greater understanding


    B. It may be internal or interpersonal
    C. It may involve anger
    D. It is not normal

    19. A characteristic of a Stage One: Everyday Difficulty is:

    A. Low intensity C. Mistakes are remembered


    B. Win-lose attitude D. Punishing is a consuming motivation

    20. A strategy to resolve State Three: Overt Battle is:

    A. Avoidance C. Arbitration
    B. Look for middle ground D. Obliging

    21. Please rate your understanding and knowledge of each of the following Communication topics:

    My current understanding and knowledge of this topic is…


    Topic Excellent Very Good Good O.K. Poor
    Model of Communication
    Listening
    Public Speaking
    Technology in Communication
    Conflict Resolution

    2 IRB Protocol #0709005803

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