CODE OF CONDUCT

Smart Value Products And Services Limited

 Guideline for the IBA’s

Smart Value Products And Services Limited (SVPSL) provides such guideline (Do’s and
Don’ts & becomes a part and parcel of the bye laws) which binds the acts, deeds of an IBA
in the market place. The IBA is under obligation to follow these guidelines and anything is
found contrary; IBA shall be immediately terminated.

DO’S

1. The IBA shall work ethically and in accordance with the local laws;
2. The IBA shall provide complete details of SVPSL’s Sales and Marketing Plan,
including Code of Conduct and bye laws of the SVPSL to the participant including
cooling off period, refund & return policy, and consumer grievances redressal
forum;
3. The IBA shall provide accurate and complete information to prospective and
related rights and obligations;
4. The IBA shall carry his/her identity card and shall not visit the customer’s
premises without prior appointment/approval;
5. The IBA shall at the time of initiation of a sales representation, without request,
truthfully shall clearly identify the identity of the direct selling entity, the nature
of the goods or services sold and the purpose of the solicitation to the prospective
consumer;
6. The IBA shall offer to the prospective consumer accurate and complete
explanations and demonstrations of goods and services, prices, credit terms,
terms of payment, return policies, terms of guarantee, after-sales service;
7. The IBA shall provide the following information to the prospect/consumers at the
time of sale only:
7.1. Name, address, registration number or enrollment number, identity proof
and telephone number of the direct seller and details of direct selling
entity;
7.2. A description of the Products to be supplied;

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7.3. Explain to the consumer about the goods return policy of the SVPSL in the
details before the transaction;
7.4. The Order date, the total amount to be paid by the consumer along with
the bill and receipt;
7.5. Time and place for inspection of the sample and delivery of good;
7.6. Information of his/her rights to cancel the order and/or to return the
product in saleable condition and avail refund as per SVPSL policy;
7.7. Details regarding the complaint redressal mechanism;
7.8. The IBA shall keep proper book of accounts stating the details of the
products, price, tax and the quantity and such other details in respect of
the goods sold by him/her, in such form as per applicable law.

DON'TS

1. The IBA shall not mislead any participant to pay any entry/registration fee, cost
of sales demonstration equipment and materials or other fees relating to
participation;
2. The IBA shall not use misleading, deceptive or unfair recruiting practices,
including misrepresentation of actual or potential sales or earnings in their
interaction with prospective or existing direct sellers;
3. The IBA shall not make any factual representation to a prospective direct seller
that cannot be verified or make any promise that cannot be fulfilled;
4. The IBA shall not present any advantages of direct selling to any prospective
direct seller in a false or deceptive manner;
5. The IBA shall not make or cause, or permit to be made any representation
relating to its direct selling business including remuneration system and IBA
agreement or to the goods or services being sold by himself which is false or
misleading;
6. The IBA shall not engage in or cause or permit any conduct that is misleading
or likely to mislead with regard to any material particulars relating to its direct
selling business including remuneration system or to the goods or services
being sold by himself;
7. The IBA shall not use or cause or permit to be used, fraud, coercion,

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 harassment, or unconscionable or unlawful means in promoting its direct
selling practice including remuneration system and IBA agreement and others;
8. The IBA shall not provide any benefit to any person for the introduction or
recruitment of one or more persons as direct sellers;
9. The IBA shall not require the direct sellers to pay any money by way of
minimum monthly subscription or renewal charges;
10. The IBA shall not:
10.1. Use misleading, deceptive and/or unfair trade practices;
10.2. Use misleading, false, deceptive, and/or unfair recruiting practices,
including misrepresentation of actual or potential sales or earnings and
advantages of Direct Selling to any prospective direct seller, in their
interaction with prospective direct sellers;
10.3. Make any factual representation to a prospective direct seller that cannot
be verified or make any promise that cannot be fulfilled;
10.4. Present any advantages of Direct Selling to any prospective direct seller
in a false and/or in a deceptive manner;
10.5. Knowingly make, omit, engage or cause or permit to be made any
representation relating to the Direct Selling operation, including
remuneration system and agreement between the Direct Selling entity
and the direct seller or the goods and/or services being sold by such
direct seller which is false and/or misleading;
10.6. Require or encourage direct sellers recruited by the first mentioned
direct seller to purchase goods and/or services in unreasonably large
amounts;

Provide any literature and/or training material not restricted to collateral issued by the
Direct Selling Entity to a prospective and/or existing direct sellers both within and
outside the parent Direct Selling entity, which has not been approved by the parent Direct
Selling entity;

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 Code of conduct

Smart Value Products And Services Limited (SVPSL) is a Company incorporated

under Companies Act 1956, having its registered office at M-17, Second Floor, Lajpat
Nagar -II, New Delhi-110024. Its wide range of products which useful in the fields of
Educational Books & DVD’s, Health & Wellness, Lifestyle, Personal and Home care
under the brand name ‘SmartValue’ for individuals, small and medium enterprises
and small-home offices.

Objectives
I. The objective of SVPSL, Code of Conduct shall be to foster a spirit of co-
operation and discipline among the IBAs of SVPSL.
II. To organize and to unite all IBAs of SVPSL and to regulate their relation
with the SVPSL and prospective IBAs.
III. To secure fair trade practice and professionalism by the IBAs.
IV. To address the grievances of customers and IBAs of SVPSL.
V. To prevent false promises, miss-commitments, false assurances and
unlawful activities.
VI. To maintain professionalism, decency, dignity and discipline during the
course of business activities.
VII. To provide effective and proper communication.
VIII. To create awareness about the Do's & Don’ts.

Smart Value Products And Services Limited (SVPSL) Code of Conduct is a set of
rules, regulations and guidelines that all Independent Business Associates (IBAs) of
SVPSL shall abide. The rules and regulations along with the guidelines detailed in
the Code of Conduct by the SVPSL shall bind all IBAs of SVPSL. This Code of Conduct
provides, complaint redressal mechanism, procedures to be followed by all IBAs
during the sale of SVPSL products and business promotion of the SVPSL, Do’s &
Don’ts for IBAs and about disciplinary action against of suspension which may be
extended to the termination from IBAship with or without notice.

This code of conduct or bye laws of the SVPSL is divided into two parts viz. first part
declares definitions of business terminology and other business details while the
second part establishes binding principles which regulates and or binds the
behavior/ethics/acts, etc. of an IBA as per SVPSL’s policy at market place & breach
of any principles (or whatsoever name is called) attracts disciplinary actions.

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 Part-A (First-Part)

1) Definition- “SmartValue” is the brand name of “Smart Value

Products And Services Limited” Company.
1.1. Company means 'Smart Value Products And Services Limited'
(SVPSL).
1.2. SVPSL Business means the business as an Independent
Business Associate (IBA) with SVPSL Products.
1.3. SVPSL Products means all products of Educational Books &
DVD’s, Health & Wellness, Lifestyle, Personal and Home care,
including literature and other business support materials
made available by the SVPSL to IBAs.
1.4. SVPSL Sales and Marketing Plan means the Smart Miles
Program on products, guidelines, requirements, systems,
procedures and policies regarding the presentation of SVPSL
products, the SVPSL business as amended from time to time.
1.5. Independent Business Associate (IBA) (in short called as an
“Associate” or “Business associate”) is a SVPSL authorized
person on submission of application either an individual or
group of individuals or a valid legal entity, as per the law of
the land, who is interested to purchase the SVPSL products
and/or promote the business of the SVPSL. The person or
entity which was registered by submitting filled-in and
signed IBA application form, which is free of cost, is eligible
to become an Independent Business Associate subject to
terms and conditions.
1.6. IBAs are independent business persons/entity operating on
their own responsibility and have no employment, no
guaranteed financial commitments, no master and servant
relation or similar relationship with SVPSL or any of its
affiliated companies.
1.7. User/Preferred Customer are a person, who purchases SVPSL
products exclusively for their own use purpose and they
have no interest in the Sales and Marketing plan. They are
not eligible to earn any Smart Miles in order to gain sales
incentive or any other benefit.

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 1.8. Inactive and Active an IBA who is not participating in SVPSL
Business promotion activities for 30 consecutive days
and/or not made any sales activity on his/her/their own in
one English calendar month will be treated as Inactive IBA.
Those who will not fall under the inactive IBA category will
be treated as an active IBA.
1.9. Business Year is a financial year which begins from April 1st
and ends with March 31st of the following calendar year.
1.10. Referrer/Sponsor are a SVPSL IBA, who introduces or refers a
new IBA to the SVPSL Business in his/her team.
1.11. Cross Referring/Sponsoring means that an IBA
sponsoring/referring an existing or prospective customer or
IBA belonging to or swayed by another IBA team to his/her
team.
1.12. Cross-line IBA-ship means an existing IBA again becoming an
IBA in another IBA’s group.
1.13. Market means the territory of India and will expand subject
to the SVPSL’s decision.
1.14. The Code of Conduct guidelines for IBAs for the purpose of
business activities, complaint and grievance redress
mechanism, duties and responsibilities of the IBA and about
disciplinary action which are subject to change or
modification as deemed fit by the SVPSL from time to time as
per law time being in force and to safeguard the interest of
consumers and IBAs.
2) Eligibility/Qualifications - To become an Independent Business
Associate (IBA) of SVPSL which is free of cost, an applicant:
2.1. Shall be a citizen of India.
2.2. Shall be a major as per the statutory provisions governing in
India.
2.3. Shall not be an unsound mind or mentally retarded.
2.4. Should not be sentenced by any competent court for grave
offences.
2.5. Shall be legally entitled to do business in the country as per
the Law time being in force.
3) Registration of IBA-ship
3.1. Registration- The prescribed format placed on the SVPSL
website, along with Code of Conduct and user agreement.
Every prospective IBA shall fill up and submit the online
registration form which is free of cost by furnishing the details
as required by accepting the terms and conditions mentioned
therein.
3.2. Application- Every prospective IBA shall get registered by
necessarily filling up the physical IBA application form (duly
signed) by accepting the terms and conditions provided in the

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 IBA application form, code of conduct and online agreement.
3.3. Accepting or Rejecting of Application- It is a privilege of the
SVPSL either to accept or reject the application submitted by
an applicant. If the application is not filled in completely or the
details furnished by the applicant are not true in nature or not
interested to accept the same keeping view of business
interest, the SVPSL is at liberty to reject the application
without assigning any reason.
3.4. Date of Authorization - An application shall be considered as
accepted when an IBA receives the confirmation of his/her
registration via e-mail or his IBA ID got activated.
4) Renewal - IBA-ship is free & for the lifetime of an IBA but the
continuation requires at least one transaction of any amount within
a period of three years. In case of no transaction is found for
consecutive three years than the IBA ship would be auto terminated.
5) Transfer of IBA-ship- No IBA-ship will be transferred to another
person once it is suspended or terminated. The IBA-ship is
non-transferable except in case of succession. Subject to
participation in sales and business development activities,
commissions will be paid to successor otherwise successor is not
entitled to claim commission.
6) Corporate as an Independent Business Associate- Any corporation
whether it is a proprietary concern or partnership concern or
Limited or private limited Company registered as per the law of the
land can become an IBA of SVPSL subject to the norms as required
under statutory provisions. In case of a partnership firm, a copy of
the partnership deed along with the resolution of the firm is
required. In case of a Company, to become an IBA, it requires related
documents, duly attested by the Managing Director/Director of the
said Company supported by a resolution of the Board of Directors.
Change of authorized signatory on behalf of the firm or Company can
be made on proper representation: no third party transfer will be
allowed.
7) Group Accidental Death Insurance Policy:
7.1. At present the SVPSL is providing group accidental death
insurance policy through an insurance company at free of cost
for a sum of Rs. 1 (one) Lac for one year only (subject to
renewal) to its Independent Business Associates who
purchased specified miles worth of products within one month.
7.2. The said policy risk cover will start from only after 4 to 8
weeks from the day of purchasing of SVPSL products by an IBA
or/and from the date of submission of a renewal application as
the case may be subject to terms and conditions.
7.3. Insurance claim will be given to the nominee as per the details
provided. In case nominee details not available in the record

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 the provisions of the Indian Succession Act or any other law
time being in force will be applicable.
7.4. The insurance claims shall be entertained subject to the Terms
and Conditions of the insurance Company. The SVPSL is not
liable for any nature of claims in this regard as the policy will
be issued by the Insurance Company only.
8) Retail Store - An IBA who works in or owns a retail store must
operate his or her SVPSL business separate and apart from the retail
store. Such IBA must secure customers and deliver products to them
in the same manner, as SVPSL IBAs, who have no connection with a
store.
9) SVPSL Dealership- the IBA who obtained dealership shall adhere to
the terms and conditions of the dealership agreement apart from the
agreed terms and conditions as an IBA. In case failed to do so,
disciplinary action will be initiated. Every dealer shall obtain
appropriate and necessary permissions/sanctions for doing business
from local authorities and shall indemnify the SVPSL for all
legal/statutory compliances. Dealership Agreement is co-existent,
concurrent and coterminous along with the IBA-ship.
10) Presentation of SVPSL Sales & Marketing Plan inviting Prospective
IBAs or customer- When inviting a prospect to hear the
presentation of the products of SVPSL or/and Sales and Marketing
Plan, a SVPSL IBA shall not use the following invitation methods
directly or indirectly or induce other IBAs to do so.
10.1. Imply that it related to an employment opportunity.
10.2. Imply that the invitation is to a social event.
10.3. Disguise the invitation as a ‘market survey’.
10.4. Promote the event as a ‘tax seminar’.
10.5. Without informing the SVPSL name and details.
10.6. Stating that it is the best opportunity without efforts/strain and
get quick rich scheme.
10.7. Any other misleading reason to invite.
11) First Contact with Prospective Customers and IBAs
11.1. At the first contact with prospective customers and IBAs, an
IBA should:
11.2. Introduce him/her self by name and details.
11.3. He/She should make him/her self known in suitable fashion as
a SVPSL IBA and should provide information concerning
his/her name, address and contact number as well as detailed
information of the SVPSL.
11.4. Explain to the prospective IBAs about the SVPSL Business as in
accordance with the SVPSL Code of Conduct, Online
Agreement and Registration Form terms & conditions.
11.5. IBAs shall not make any false income representations to
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 promote SVPSL products and in seeking participation of a
prospective IBA in SVPSL Sales and Marketing Plan.
11.6. The inviting IBA must comply with the following guidelines:
1) Must use only SVPSL Authorized literature.
2) IBA shall not produce, sell and/or distribute any business
promotion material/literature which are deceptively
similar to literature or material published and distributed
by SVPSL to its IBAs or which could create the impression
to an ordinary prudent man in society that such literature
or material belongs to SVPSL or that its publication or
distribution is authorized by SVPSL.
3) Shall not say that SVPSL business IBA-ship is a “get-rich-
quick” or easy money opportunity in which it is easy to
achieve success with little or no expenditure of effort or
time.
4) Shall not present the SVPSL business plan or solicit
participation in the plan through mass mailings,
telemarketing, national advertising, computer
communications or any other means by which person-to-
person contact with the prospective IBAs is not present.
The effective communication is permitted subject to
approval of such media communication from the SVPSL.
12)Obligations are not Allowed- No IBA shall represent that there is any
obligation for him/her to purchase the product and/or related
services under SVPSL sales and marketing plan or be made to believe
that by the said purchase they will get earnings easily. If the SVPSL
receives any reasonable or credible information that any sale has
been made out on the obligations or false representations, the IBA-
ship of such an IBA will be terminated immediately without any
notice.
13)Signboard- An IBA of SVPSL has to seek written approval from the
SVPSL for using SVPSL's Signboard display in his/her/their personal
office premises irrespective of whether it is visible to the public or
not. For seeking approval, the IBA should send a detailed description
of the signboard, size and location of the signboard. The SVPSL
reserves the right to withdraw permission to display SVPSL's name,
if the standards stated are not met.
14)Sign on Vehicle- an IBA may use the SVPSL trade name, trademark,
logotype, design or symbol on any vehicle only with prior written
consent from the SVPSL. Only those stickers that are officially
launched by the SVPSL are permitted.
15)Telephone- No IBA is permitted to list his or her personal telephones
in the name of the SVPSL.
16)Accounts with the Banks- No IBA is permitted to open any account
with the banks in the name of Smart Value Products And Services

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 Limited or SVPS Ltd., or issue cheques by name of the SVPSL or use
any logos, which express or imply the involvement of the SVPSL.
Violation of the same will be resulted in punitive action.
17)Product Exchange and Refund Policy:
17.1. In case IBA or customer find the purchased products defective
or not entirely to their satisfaction, IBA/customer can
exchange the products within 180 days from the date of
purchase of the products or the IBA/customer can claim
refund of the product cost within 45 days from the date of
purchase by returning the products purchased in saleable
condition along with original invoice subject to deduction of
10% handling charges. IBA’s shall provide the same
information/option of Product Exchange and Refund Policy to
their customers.
17.2. Senior IBA shall indemnify the SVPSL in such cases of failure to
observe the refund policy.
17.3. In case of any complaint about products or its related by any of
the customers/IBAs, the concerned senior IBAs shall inform
the SVPSL about the complaint in detail.
17.4. If the customer/IBA requests either for product exchange or
for refund the Senior IBA shall offer the customer/IBA for
refund of money subject to deduction of handling charges or
can offer for exchange with alternative available products. In
case if it is in specified time, subject to terms and conditions.

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 Part-B (Second-Part)

Any information and or facts or anything having similar nature; in relation

to breach of these rules of conduct either already occurred or pretended to be
occurred on a future date; received by SVPSL either by way of complaint
(submitted by any IBA/employee of SVPSL/others to SVPSL) or SVPSL possesses
such information from any sources; SVPSL on its own motion may order for
investigation and upon the receipt of such investigation report may initiate any
disciplinary action either suspension or termination from IBAship with or without
notice depends upon the gravity of breach of these rules of conduct.
Suspension from IBAship confirms immediate seizure of all the activity
(Such ordering product, taking meeting of his sales team, sponsoring new IBA,
change of IBA’s information or training and promotion activities by SVPSL or any
other IBA) and also stoppage of bonus and commission all including but not
limited to the any or all erstwhile or future incomes/incentive/awards from the
date of issuance of such suspension notice.
Any disciplinary action either suspension or termination from IBAship with
or without notice depends upon the gravity of breach of these rules of conduct
either already occurred or pretended to be occurred on a future date.
Issuance of notice requires reply from the noticee within 15 days from date
of receipt of such notice & in the absence of such SVPSL may initiate disciplinary
action as per SVPSL policy. Primarily issuance of notice is a tool to give reasonable
opportunity of being heard to the noticee, but fails to do so attract the disciplinary
action as mentioned in such specific notice.
On receipt of the explanation of an IBA in accordance with the notice, facts
known from the verified sources and on the basis of facts of enquiry conducted by
SVPSL appropriate and final decision will be taken in which the decision for
cancellation/expulsion of IBAship of IBA may be taken.
SVPSL has reserved its rights that for the similar fault can take any decision
(the decision will be taken keeping in consideration that under these
circumstances the IBA has committed this fault) or SVPSL has full and
unconditional rights and immunities to evaluate any breach as a special breach and
may initiate disciplinary action accordingly.
As per the policy of SVPSL if any noticee fails to file/submit his/her reply
within prescribed time limit the SVPSL has full and unconditional right to terminate
his/her IBAship from the SVPSL. In the event that SVPSL terminates an IBAship in
pursuant to these Rules of Conduct, the IBA will have no claim against SVPSL arising
out of or in respect of the termination or disciplinary action and or whatsoever
name called.
1. PROFESSIONSLISM
1.1. An IBA is bound to act in good faith and always maintain high standards of
honesty, conscience and fair dealing in his marketing activities.

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 1.2. An IBA shall never indulge himself in any kind of malpractice, negligence &
in other activity which is not permissible/acceptable by the society at large
in the course of his marketing activities.
1.3. An IBA must possess the quality of professionalism at all times, while
promoting products of SVPSL.
1.4. An IBA shall conduct business in a courteous and cordial manner and shall
not exercise pressure selling methods or compelling methods.
1.5. An IBA shall introduce him/her self as an Independent Business Associate
of the SVPSL and shall inform his/her details like name, address, contact
number to the invitees before business promotional activity for every time
and shall carry Identity Card issued by competent authority.
1.6. An IBA shall always make a fair and detailed presentation about SVPSL
products, by providing demonstrations with demo products and also
explain the specified use only of the product.
1.7. The prospective customer must feel comfortable and/or shall not feel
inconvenient, when demonstration is organized.
1.8. An IBA shall not give an impress into the prospective purchaser that
purchase of SVPSL Products is an opportunity to get employment at Smart
Value Products and Services Limited or its group companies or elsewhere.
1.9. An IBA shall explain the Code of Conduct, online agreement and
registration form terms & conditions to the prospective IBA’s and make
them understand about the concept of the Business Model of SVPSL.
1.10. An IBA shall not use literature other than that approved by the SVPSL for
promoting SVPSL products, if he chooses to use self created literature to
promote and sell SVPSL’s products, he must get prior permission in writing
from the SVPSL.
1.11. An IBA shall not involve in cross referring/sponsoring or cross-line-
IBAship activity.
1.12. Any IBA is restricted to sponsor his sale team in below mentioned manner:
1.12.1. Any IBA cannot sponsor a person as IBA who is already an IBA in
other group of the SVPSL.
1.12.2. An IBA cannot sponsor the husband and wife of other IBA in his
team.
1.12.3. An IBA shall not directly and indirectly instigate other IBAs for
changing his sponsor by paying money or showing other profits or
awards. Upon the receipt of such malaise activities of such an IBA;
his IBAship may be suspended or terminated.
2. An IBA shall not show an exaggerated income figure and about the product usage &
shall provide the customer and prospective true information about the products
price, quality, standards, contents, style or model.
3. An IBA shall not sell the goods or related services in a fraudulent or inducement
manner or under pressure selling or promote products or related services that
do not belong to SVPSL & shall not make exaggerated income representations
in order to promote SVPSL products or related services and shall not induce to
lure the prospective customer.

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4. An IBA shall not induce prospective IBA‘s to purchase goods promising them,
he/she can reduce or recover the purchase price by referring more prospects
for similar purchase.
5. An IBA shall promote SVPSL nutritional products, food/dietary supplements
as only nutritional and food/dietary supplements only.
6. An IBA shall not represent that SVPSL nutritional products and food/dietary
supplements are drugs, made for diagnose, prevent disease, cure or treatment
for any nature of illness or disease.
7. Maximum retail price is printed on each product and any IBA cannot sale the
product on the over retail price.
8. No IBA is allowed for packing and repacking of the SVPSL product and also he
is not allowed for making any change in the level of product or its price.
9. An IBA neither can export the SVPSL products nor can give to such person
who may export the product.
10. An IBA shall inform the prospective that income is directly proportionate to
efforts of selling products & such an prospective is not entitled to get
commission for referring other prospective into SVPSL business and will get
commission only on sale of products of SVPSL.
11. An IBA shall not collect cash from any of the prospective/Customer for buying
SVPSL products either part or full cost of the products or for any other
purpose in the name of the SVPSL. SVPSL does not authorize any IBA to collect
any cash/DD from any IBA or prospective, any IBA finds to be involved in any
similar activities may be terminated with immediate effect. Every IBA is
supposed to purchase the products from SVPSL’s authorized retail outlet and
or Smart Shoppe by his own. In case any amount is transferred and or
deposited and or handed-over to other IBA on account of product purchase;
SVPSL can never be held liable to make good any kind of losses incurred in this
relation to any party involved in such non-permissible transaction.
12. SVPSL Products and its Brand-Name can never be used in conjunction with
any type of fundraising activity by any party. Fund-raising includes the
solicitations for the purchase of SVPSL products based on the representation
that all or a portion of the gains, proceeds or profits generated by such will
benefit a particular group, organization, or cause. Any program, activity or
promotional event organized by SVPSL should not be utilized for any other
personal promotion or personal financial benefit.
13. An IBA shall not promote APLL educational programs to those who are not
eligible to enroll i.e. he/she must have attended minimum 10th class
Examination.
14. No IBA of SVPSL by using his identity card can claim that he is an employee of
SVPSL. This Identity Card has been issued to the IBA that he can carry out the
business of days in any branch regarding his business transactions.
15. No IBA has been given any special rights by the SVPSL. No IBA can claim at any
place that he can avail franchise rights or IBAship of SVPSL in any area (City,
Town or Village). An IBA cannot claim his special rights upon any area or part.
16. An IBA shall not make any false assurances or promises such as saying that it

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 is easy money and/or quick money, guaranteed monthly income or job
assurance etc.
17. An IBA shall not campaign as an employee of the SVPSL and shall not express
or imply that the relations of an IBA with the SVPSL are either master and
servant or employee and employer.
18. An IBA shall not do the business of other companies having similar nature of
business like SVPSL, with or without using business platform of SVPSL during
subsistence of the -IBAship.
19. An IBA shall not promote educational programs to the customers, if the APLL
education centre is not available in their city/town or is not within 20 kms
from the prospective/student residence area.
20. This is the responsibility of an IBA that he should maintain privacy and
secrecy of the SVPSL’s activities and follow privacy policy of the SVPSL.
21. An IBA shall not give/provide and or submit any false or fake information and
or documents in application form as well as with other correspondence with
the SVPSL.
22. An IBA shall not refer to any testimonial which is not authorized/true,
obsolete/no longer applicable in any manner, which may mislead the prospect.
23. An IBA shall comply with all local, national, state laws, rules and regulations to
do his/her business as IBA to sell or promote SVPSL products in the market.
The SVPSL is not responsible for any nature of liability for acts and deeds of
either as an individual or as an IBA.
24. An IBA shall be sole responsible person/entity to pay all applicable taxes
either on sale of SVPSL products/service made by him/her/it or on income
derived from said sales or business promotion.
25. JURISDICTION:-
In case of any dispute arising between an IBA and SVPSL; the same shall be
referred for adjudication to a single arbitrator, duly appointed by the SVPSL
solely in accordance with the Arbitration and Conciliation Act, 1996, whose
decision shall be final and binding upon all parties to the arbitration. All
disputes are subject to the jurisdiction of the competent Courts situated in New
Delhi irrespective of having concurrent or similar jurisdiction by any other
courts in India or abroad.

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 CONCLUSION

IBA MUST KNOW THESE 7 THINGS

1. Becoming an IBA of SVPSL is free of cost and you are paying to buy SVPSL Products and it
is not an INVESTMENT Company.

2. You should pay through DEMAND DRAFT and/or through any other mode, mention your
name and IBA ID on the back side of the DD and keep a copy of the same.

3. APLL Educational Programs will be available only at FIXED PREDEFINED Centres only.

4. You must not promote APLL educational programs to the students, if the APLL centre is
not available in their residence location or is not within 20 kms from their residence
location.

5. You must not offer a job guarantee after completion of any APLL Educational Program and
must educate the students that the employment after the programs entirely depends on
their individual efforts.

6. Doing the business is only optional and not mandatory. Do not believe on any guarantee or
projections of gross or net earnings, as every IBA's earning depends solely on his/her
individual efforts on selling the products, which varies from person to person.

7. SVPSL IBA-ship is NOT A JOB/GET RICH QUICK SCHEME and does not guarantee any fixed
monthly salary/income.

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