Professional Documents
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Handbook For Surveyors
Handbook For Surveyors
Contents:
2. Insurance Surveyors
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code which, inter alia, stipulates that a surveyor and loss
assessor shall behave ethically and with integrity in
professional pursuits, shall strive for objectivity in
professional and business judgment, act impartially when
acting on instructions from an insurer in relation to a
policyholder’s claim under a policy issued by that insurer,
conduct himself with courtesy and consideration to all
people with whom he comes into contact during the course
of his work.
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were notified in the official gazette in March 2013 and
placed in the IRDA website www.irda.gov.in under the
link surveyors.
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3. FAQ’S
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7. Who can become a surveyor and loss assessor?
What is the procedure for obtaining a surveyor
licence?
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• Application form – Form 1AF
• Copies of educational qualification certificates duly
notarized
• Copy of mark sheet
• Copies of four quarterly reports
• Training completion certificate
• Demand draft for Rs.5000/- drawn on any bank
payable at Hyderabad in favour of IRDA
• Affidavit on Rs.10 stamp paper
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10. How do I know whether the surveyor appointed
is an authorized person to take up the
assignment of loss assessment or not?
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13. Can a policyholder claim interest in case of any
delay in settlement of claim?
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4. Policyholder Servicing Turnaround Times as
prescribed by IRDA
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5. If you have a grievance:
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website details, contact number, e-mail id etc. of the
insurance company. IRDA Call Centre offers a true
alternative channel for prospects and policyholders, with
comprehensive tele-functionalities, serving as a 12 hours x 6
days service platform from 8 AM to 8 PM, Monday to
Saturday in Hindi, English and various Indian languages.
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