Pixie Manual
Pixie Manual
PIXIE C EF 280
PIXIE D EF 281
Version 1.2 en
4 Operation............................................................................................................15
4.1 General information.......................................................................................... 15
4.2 Status indication............................................................................................... 15
4.3 Machine modes................................................................................................ 16
4.4 Program/reset fill up level................................................................................. 18
4.4.1 Programming the fill up level...................................................................18
4.4.2 Resetting the fill up level and auto shut off .............................................19
4.5 Empty water system......................................................................................... 19
4.6 Program auto shut off time............................................................................... 20
5 Maintenance ......................................................................................................21
5.1 Descaling ......................................................................................................... 21
5.1.1 Descaling procedure ...............................................................................21
5.2 Cleaning procedure.......................................................................................... 25
6 Troubleshooting ...............................................................................................26
6.1 Check list.......................................................................................................... 26
7 Repairs ................................................................................................................28
7.1 Safety instructions............................................................................................ 28
7.2 Repair and mounting tips ................................................................................. 28
7.3 Tools and accessories ..................................................................................... 30
7.4 General disassembly........................................................................................ 31
7.4.1 Prepare coffee machine for disassembly................................................31
7.4.2 Remove side panels ...............................................................................32
7.4.3 Remove power cord................................................................................33
7.4.4 Remove water guiding ............................................................................35
7.4.5 Remove damper springs.........................................................................36
7.4.6 Remove closing handle...........................................................................37
7.4.7 Remove cable cover ...............................................................................37
7.4.8 Remove right light guide .........................................................................38
7.4.9 Remove blind ..........................................................................................39
11 Notes ................................................................................................................... 88
Access is restricted Visit the Nespresso technical website periodically to check for upgrades, technical
and can be obtained
modifications, counter measures etc. for these coffee machines:
by asking your
Nespresso technical https://business.nespresso.com
contact person..
CONTENT UPDATES
The version number
of this service manual
is printed on the lower Version 1.2
right corner of the front
page. • Improved general disassembly procedures for cable cover and front ring.
Version 1.1
• Function test corrections in connection with translations of this service manual.
Version 1.0
• First released service manual version, in English only.
As an additional safety measure, the use of a residual current device (RCD), also called
a ground fault circuit interrupter (GFCI), in the repair centre is highly recommended.
2 Example illustrations
of typical devices.
TEST
RESET
4 TEST
Danger of burns!
Hot parts and water under pressure inside the coffee machine
(particularly in the thermoblock).
• Let coffee machine cool down before cleaning or disassembly.
2 MAIN COMPONENTS
2.1 Overview
10
9
8
7
6
5
4
3
19
11
12
13
14
15
16
17
18
6
7
8
10 9
11
12
13
5 7
TB 6 BU
8
3
1
2
10
9
Legend:
Fresh cold water
Fresh hot water
Coffee
Waste/drip water
5
4
3
2
8
1
9
3 TECHNICAL DATA
3.1 Rating plates
The rating plate can
be found at the bot-
3.1.1 Examples of brand specific rating plates
tom of the coffee
machine.
1 8
2
3 9
4 10
5 11
6 12
7
EuP ... Energy using EuP standard The coffee machine is EuP 2013 compliant
Products
See commission regula-
tion no. 1275/2008 of the Power consumption
European Union.
220-240 V mains voltage...................................................................... approx. 1’260 W
100/110/120/127 V mains voltage......................................................... 1’160 - 1’370 W
Pump
Pump pressure
- Max. permissible .................................................................................... 20 bar ± 3 bar
- During coffee preparation (depending on the type of coffee)........................9 - 16 bar
Capacities
Advised water tank Water tank .................................................................................................. approx. 0.7 l
capacity to avoid
spilling. Waste water container......................................................................................... 190 ml
Capsule container .......................................................................... approx. 10 capsules
Environmental conditions
Operating temperature ............................ + 5 °C up to + 45 °C (+ 41 °F up to + 113 °F)
Storage temperature .................................. - 25 °C up to + 65 °C (- 13 °F up to 149 °F)
Altitude ............................................................................up to 2’500 m above sea level
Humidity ................................................................................................... no restrictions
Various data
Preheating time ....................................................................................... approx. 25 sec
Automatic shut off time.................................................................after 9 min of non-use
Safety temperature (electronically controlled)....................................... 120 °C (248 °F)
Safety temperature (thermal cut-off) ..................................................... 167 °C (333 °F)
Coffee temperature at outlet ........................................... 86 °C ± 3 °C (187 °F ± 5,4 °F)
235
90
146
4 OPERATION
4.1 General information
For an overview of operational controls see “Main Components” on page 6.
For basic operation of the machine such as preparing a coffee and other related infor-
mation, refer to the user manual.
Capsule container
Machine "Small cup" "Large cup" backlight
LED signal
status etc. button button Water tank level
high / low / missing
Blinking 1 Hz,
Heat up
0.5 s on, 0.5 s off
Ready LED‘s on
Blinking 1 Hz,
Rinse small 0.5 s on, 0.5 s off
cup (same as brewing
small cup)
Capsule container
Machine "Small cup" "Large cup" backlight
LED signal
status etc. button button Water tank level
high / low / missing
Blinking 1 Hz,
0.5 s on, 0.5 s off
Rinse big cup
(same as brewing big
cup)
Blinking 1 Hz,
Volume brew- 0.5 s on, 0.5 s off
ing small cup (same as brewing
small cup)
Blinking 1 Hz,
Volume brew- 0.5 s on, 0.5 s off
ing big cup (same as brewing big
cup)
Blinking 2 Hz,
Descaling
0.25 s on, 0.25 s off
process -
(same as descaling
pump on
ready mode)
Blinking 2 Hz,
Descaling
0.25 s on, 0.25 s off
process -
(same as descaling
pump off
ready mode)
Blinking 1 Hz,
Resetting 0.5 s on, 0.5 s off
(same as heat up)
Blinking 1 Hz,
Overheat 0.5 s on, 0.5 s off
(same as heat up)
20 ml 200 ml
1) Prepare coffee as usual (see user 2) Only release the button when the
manual), but keep the coffee button desired fill level is reached.
pressed for at least 3 seconds in
order to start programming mode.
OFF ON
2 3 4
1) Switch off the coffee machine. 2) Press and hold the button "large cup".
3) Switch on the coffee machine.
4) Release button "large cup".
1 2
OFF
Automatic
4 5 6 switch off
ON
4) Press and hold button "small cup". - The coffee buttons blink fast simulta-
5) Switch coffee machine on again. neously.
6) Release button "small cup". - The pump starts to drain the water
system and stops automatically.
- After heating up the therrmoblock, the
machine switches itself off automati-
cally and blocks the On/Off switch for
approx. 10 min.
ON
3
1
2 4
OFF
1) Switch off coffee machine. 2) Press and hold both coffee buttons.
3) Switch coffee machine on again.
4) Release both coffee buttons.
To set the auto shut off time back to the factory default of 9 min, see page 19.
5 MAINTENANCE
5.1 Descaling
Only use Nespresso descaler (5034) or Nespresso descaling kit
(3035/CBU-2) – never use vinegar!
Descaler can damage casing and surfaces.
Immediately clean drops of descaling solution.
1) Eject capsule or check if capsule is 2) Remove and empty water tank, cap-
removed. sule and waste water container.
5
3
0.1 l
0.5 l 7
10
6) Fill measuring jug with 0.1 l (1 bag) of 9) Switch machine on and wait till
Nespresso descaling liquid and 0.5 l machine is ready.
fresh, potable water. 10) Press both coffee buttons simulta-
7) Fill descaling solution in water tank. neously for at least 3 sec.
8) Insert water tank into the coffee - The machine is in descaling mode now
machine. (both coffee buttons blinking fast).
Danger!
Hot splashes of
descaling solution.
Do not open closing han-
11 dle during descaling
process.
12
11) Press any coffee button to start pump. 12) After water tank is empty, pour descal-
Let the entire solution in the tank run ing solution back into water tank.
through the system.
Danger of injury!
Residual descaler
may be harmful.
Rinse thoroughly to
remove any residue.
14
15
16
13
13) Place empty container back under cof- 15) Empty container and put it back under
fee outlet. coffee outlet.
14) Descale again: press any coffee button 16) Rinse and clean water tank thoroughly
and wait until water tank is empty. and fill it with fresh potable water.
17 18
1 sec
19
17) Rinse coffee machine by pressing any 18) Press both coffee buttons simultane-
coffee button and wait until water tank ously for at least 1 sec to end descal-
is empty. ing mode.
19) Remove and empty container.
20
23
21
22
20) Switch off coffee machine. 22) Clip cup support on waste water con-
21) Empty and clean capsule and waste tainer.
water container. 23) Clean coffee machine with a damp
cloth if necessary.
a
d
4) Empty, rinse and clean water tank. 6) Clean coffee outlet with a damp cloth.
5) Reassemble coffee machine. 7) Clean coffee machine with a damp
cloth if necessary.
6 TROUBLESHOOTING
6.1 Check list
After an initial inspec- Measure / Further measures /
tion in accordance Check Error symptoms
repair work repair work
with this check list,
errors are quickly found and YES - replace housing parts if
1.1 Housing parts bro-
corrected with the appropri- necessary
ken or damaged
ate measure. 1 Check the coffee NO - continue
Therefore, adhere to the machine for visi- YES - replace power cord
sequence of the check list. ble damage 1.2 Power cord dam- NO - connect power cord of
Repair every occurring error aged machine to the mains and con-
and work the check list tinue
through until it is completed. 2.1 Cup support with YES - check if waste water NO - replace waste water con-
capsule and waste container has its metallic plate tainer.
water container for magnetic mounting
does not remain in NO - continue
fitting position
YES - check if 2 rubber stop- NO - replace stoppers
2.2 Cup support rattles
pers are mounted on waste
when folded down
2 Check mechani- water container
or during operation
cal components NO - continue
YES - it is very difficult or YES - replace brewing unit
almost impossible to close the
2.3 Closing handle
handle and to press it all the
malfunction
way down
NO - continue
2.4 Capsule is not YES - replace brewing unit
ejected correctly NO - continue
YES - replace water tank
3 Fill water tank 3.1 Water tank leaks
NO - continue
a) YES - power cord is okay YES - continue
(loose connection) NO - replace power cord
b) YES - On/Off switch has typ- YES - continue
ical switching noise NO - replace functional block
c) YES - pump works (press a YES - continue with point e)
4.1 Coffee machine is coffee button) NO - continue with point d)
not working
4 Activate On/Off (does not function) d) YES - both coffee buttons YES - replace pump
are working NO - replace functional block
switch to perform
automatic self test e) YES - fine wire fuses or triac YES - replace thermoblock
on thermoblock defective NO - continue
f) YES - wiring is okay YES - replace functional block
NO - continue with point 4.2 NO - replace defective cables
YES - thermoblock is hot YES - switch off/on coffee
4.2 Both coffee buttons NO - self test ok - continue machine and check again
are blinking 3x fast NO - replace thermoblock or
functional block
7 REPAIRS
These repair instructions
- are based on exploded drawings with position numbers combined with repair and
mounting tips,
- presuppose basic knowledge in repairing Nespresso coffee machines.
Danger of burns!
Hot parts and water under pressure inside the coffee machine (ther-
moblock in particular).
Let coffee machine cool down before disassembly.
Additional information
For components not mentioned in this repair chapter, refer to the chapters "Explosion
Drawings" on page 79 and "Parts List" on page 81.
Snap connections
Parts of the case and components of the coffee machine are connected screwless with
latches.
When loosening these latches, proceed with care and patience to avoid
causing any damage.
Screw connections
Do not overtighten screws of side panels. Plastic threads and inserts are delicate.
Observe max. torque for the screw connections according to the following table:
A dynamometric
Screw / screw connection Torque Position screwdriver with suit-
able bits is recom-
mended.
50 - 80 Ncm
TX 15 screw (8 x) /
0.5 - 0.8 Nm
side panel (2x)
0.37 - 0.59 ft lb
Wiring arrangement
Random changes in the wiring arrangement of the wired model version during a repair
can cause
- electromagnetic interferences,
- squeezed wires,
- insulation defects due to contact with hot parts,
- insulation problems if low and high voltage wires are not separated,
- damage to the functional block.
Protective measures:
• Do not change the thermoblock wiring (thermo fuses and NTC sensor).
• Refer to wiring diagram when reconnecting cables and wires.
Residual water
• If it is necessary to pull off hoses, hold ready a small receptacle and a towel to collect
and wipe away leaking water.
• A special procedure is necessary to empty the fluid system of the coffee machine for
repair or shipment (refer to "Empty water system" on page 19).
TX 15 TX 20
3.5 mm 8 mm
TX 15 TX 20 2 mm 3.5 mm 8 mm
OFF
10
13
40
12 11
42
3
• Loosen 4 screws (42, torx head TX 15) at each side panel (3).
Assembly checkpoints
3
42
44
39
40
Assembly checkpoints
Protective Earth
Live (L)
Neutral (N)
• Only use the original spare part for replacing the country-specific power cord.
• Adjust power cord lenght to customer’s demand.
• Connect the insulated faston receptacles of neutral (N) and live (L) power cord wires
like shown above.
9
8
19
19
19
41
• Open 2 latches one after another with disassembly tool. Latches will break if
not unlocked very
• Lift cable cover (6) and release remaining 2 latches at the front with a screwdriver if carefully!
necessary.
Assembly checkpoints
• Never re-use a damaged cable cover (6) with broken latches.
• Make sure that new cable cover is suitable for the cable diameter of the used power
cord.
35
Assembly checkpoint
• Handle fragile light guide carefully.
• Position disassembly tool in gap at the front of housing right (2). Latch will break if not
handled carefully!
• Push down latch with a small screw driver.
• Then turn disassembly tool a bit to unlock the latch.
Latch will break if not • Position disassembly tool in gap at the rear of housing right (2).
handled carefully!
• Push down latch with a small screw driver.
Take care not to snap • Then turn disassembly tool a bit to unlock the latch.
the latches again by
accident, e.g. by
putting an object into the
gap.
• Press small screwdriver in opening. Lift housing right (2) simultaneously to release
latch.
Upper detail view is
through opening into
empty housing.
• Press in screwdriver to open latch. Lift housing right (2) simultaneously to release
latch.
Assembly checkpoint
• Check if housing plate is mounted on housing left (1) before attaching housing right.
Take care not to lose • Remove housing plate from top of housing left (1).
this tiny part.
The housing plate and a little magnet on the housing of the brewing unit lock the brewing
unit in the open position.
In case of a broken • Release latch of capsule cage with a small screwdriver and lift main assembly
latch it is not neces-
slightly to open the latch.
sary to replace the
capsule cage.
33
• Pull water tank connector (33) out of support in housing left (1).
• Open latch with screwdriver and remove main assembly.
The main repair parts like brewing unit, thermoblock, pump and functional block are now
accessible.
15
14
A screwdriver can be • Press front ring (15) together at right side to release 2 latches.
used instead.. • Simultaneously swivel front ring to the left to open these latches.
• Repeat same procedure at the left side and remove front ring.
26
27
30
32
28
43
27
29
• Remove sound damper (29) from pump (27) and thermoblock (22) by cutting
connector clips (43) with side cutting pliers.
Assembly checkpoints
29+43
28
25
• Unplug NTC connector and 2 receptacles from thermoblock with pointed pliers.
22
24
Assembly checkpoint
Wrong connection
will damage func-
tional block.
17
24
18
• To remove lever arms (18), press brewing unit housing (17) down against functional
block (24).
17
22
• Pull away brewing unit housing (17) from thermoblock (22) up to the stop.
• Lift housing from thermoblock at right angels to release axle stubs from guiding
grooves.
17
16
• Remove steam cover (16) from brewing unit housing (17). Handle latches care-
fully.
Thermoblock not
shown for better visi-
bility of function block
cap (25).
25
Thermoblock not
shown for better visi-
bility of NTC connec-
tor.
• Unplug NTC connector and 2 receptacles from thermoblock with pointed pliers.
21
24
17
31
31
24
• Insert screw driver in openings at the rear side of functional block (24, see detail).
• Unlatch and remove flow meter (31) from electronic main board.
Assembly hints
By removing the flow • Always replace a removed flow meter (31) with a new one.
meter from the elec-
tronic main board its
latches get damaged.
31
32 33
• Check correct mounting position of the hoses (32 and 33) on the flow meter (31).
EN4 220-240V
thermoblock.
Pump
protection
Overheat
NTC
MMI PCB
Triac
Thermoblock
Triac PCB
Big cup
167°C
Small cup
167°C
Neutral
Line
On/Off Switch
Main PCB
Flow Meter
Receptacle isolation
NTC
167°C
Flow Meter
On/Off Switch
Neutral
Line
Triac
7.9.2 Wiring diagram 120 V UL (USA / Canada)
Receptacle isolation
MMI PCB
Main PCB
Pump
Thermoblock EN4 120-127V IEC
167°C
167°C
Flow Meter
On/Off Switch
7.9.3 Wiring diagram 127 V IEC (Brazil)
Neutral
Line
Triac
Triac PCB
Overheat
protection
61
62
Small cup Big cup
MMI PCB
Thermoblock Pump
EN4 120-127V IEC
NTC
167°C
167°C
Flow Meter
On/Off Switch
7.9.4 Wiring diagram 127 V IEC (Mexico)
Neutral
Line
Triac
Triac PCB
Overheat
protection
Small cup Big cup
Main PCB
Thermoblock Pump
167°C
167°C
Flow Meter
On/Off Switch
7.9.5 Wiring diagram 100 V IEC (Japan)
Neutral
Line
Triac PCB
Overheat
protection
63
64
Small cup Big cup
Thermoblock Pump
EN4 100-110V
NTC
167°C
167°C
Flow Meter
On/Off Switch
7.9.6 Wiring diagram 110 V IEC (Taiwan)
Neutral
Line
Triac
Triac PCB
Overheat
protection
FUNCTION TESTS
8 FUNCTION TESTS
8.1 Safety instructions
Some function tests are performed with an energized, partly opened coffee machine.
Danger of electrocution!
Mains voltage inside the coffee machine.
Do not touch any live part while performing tests.
Danger of burns!
Hot parts and water under pressure inside the coffee machine.
Do not touch any hot parts while checking for leakages!
Always wear protective goggles.
4
T2
T1
7
1 5 6 SUR
E
RE
L MEA
P
HO
LD
COM
DJ
MAX
MIN
0Ω A
T1 T
LIGH
T1←TT2
OP
K/ST
2
°C/°F
LOC
RA
NG
E
-200
-328 °C -
°F 13
- 24 70°C
98°F
4
6
1 2
This pressure gauge adapter is designed for the Pixie coffee machine.
4 5
4) Align seal carrier to capsule cage. 5) Push back seal carrier assembly into
capsule cage.
3
2
The pressure gauge 1) Fill and insert water tank. 3) Mount pressure gauge adapter (refer
adapter must sit 2) Open closing handle. to page 67).
firmly in the capsule
bay.
6
7
4
Notices:
• Should < 60 ml leak out, then the pump
is defective or there is a leak in the
water system. > 60 ml
• Large deviations in indicated pressure
while measuring (± 4 bar) means that
the pump is defective.
8.4.1 Preparations
10
13
13
13) Check connections under pressure for Do not run the pump for more
audible and visible leaks than 50 sec with the valve
- through opening in right housing closed.
- through opening for capsule ejection.
10 sec
3
2 4
1) Switch on coffee machine. 3) After heating up, press the "large cup"
2) Place a measuring cup on cup sup- button for approximately 10 sec to pre-
port. heat the coffee outlet with hot water.
4) Empty measuring cup and place it
back on cup support.
5 - 10 mm
5
T2
T1
7
1
RE
L
HO
LD
T1
T1← T2
T2
°C/
MAX
°F
MIN
8
RA
NG
E
-20
0°C
-32
8°F - 137
- 249 0°C
8°F
5) Insert capsule (Cosi is best suited). 7) Wait until the measuring cup contains
6) Press the "large cup" button again. 20 ml of coffee.
8) Then measure the coffee temperature
approx. 5-10 mm under the coffee out-
let.
The coffee temperature should be
86 °C ± 3 °C (187 °F ± 5.4 °F).
Therefore all Pixie models have to be tested after general disassembly, except country-
specific models (USA, Canada, Japan) without a protective earth connection (refer to
"Wiring diagrams" on page 59 and following).
8.6.2 General
Legal regulation
In case of a repair/modification of the coffee machine, the repair centre is bound by law
to protect the user/consumer by
- restoring the regular condition of the appliance and
- performing the respective tests according to EN/IEC 60335-1 “Safety of household
and similar electrical appliances” and national regulations (e.g. DIN VDE 0701).
Description
Protective earth continuity measurements are made between the protective earth
terminal of the power plug and the thermoblock casing.
Test equipment
Ask Nespresso for Special test equipment is needed that complies with the regulations to perform protec-
recommendations
tive earth continuity measurements. Detailed requirements and tolerances must be veri-
about test equipment.
fied by your local authorities or measurement supplier in any case.
Test report
For legal reasons a repair or test report should be prepared and filed with following infor-
mation
- customer (name, address)
- type and serial number of coffee machine
- date of repair/test(s)
- performed test(s)/measuring value(s)
- used test equipment
- signature
Symbolic illustration
of test equipment.
E
SUR
MEA
P
COM
DJ
0Ω A
HT
OP LIG
K/ST
LOC
5
3
6
3) Remove water tank.
4) Remove maintenance unit.
5) Open closing handle.
6) Insert tip of red test probe up into cap- By looking into the
sule ejection slot and touch thermo- casule ejection slot
form below, metallic
block. 7 parts of the thermoblock
7) Press "measure" button and read off E hm d are visible on both sides of
SUR 15 O sse
MEA 0.2 st pa
displayed resistance. Te COM
P
the capsule cage.
J D
0Ω A
The resistance must be lower than K/STO
P LIGH
T
LOC
0.3 Ohm.
8) Fill in measured value in a test report.
8.7.2 General
Legal regulation
In case of a repair/modification of the coffee machine, the repair centre is bound by law
to protect the user/consumer by
- restoring the regular condition of the appliance and
- performing the respective tests according to EN/IEC 60335-1 “Safety of household
and similar electrical appliances” and national regulations (e.g. DIN VDE 0701).
Description
The insulation test
- assures that wiring and insulation of the coffee machine fullfill the normative require-
ments after a repair,
- rates the insulation capability of the coffee machine,
- is a very dangerous test because of a high test voltage (500 V DC).
For the insulation test, phase and neutral wire are shunted at the power plug. Then a
test voltage is applied between phase/neutral and selected parts of the coffee machine.
Test equipment
Ask Nespresso for Special test equipment is needed that complies with the regulations to perform insulation
recommendations
and withstanding voltage tests. Detailed requirements and tolerances must be verified
about test equipment.
with your local authorities or measurement supplier in any case.
Ideally the test equipment has a national power socket for testing, so that the coffee
machine can plugged in directly. Otherwise a special shunt is necessary to connect the
phase and neutral pin of the coffee machine’s power plug.
Test report
For legal reasons a repair or test report should be prepared and filed with following infor-
mation
- customer (name, address)
- type and serial number of coffee machine
- date of repair/test(s)
E
SUR
MEA
P
COM
DJ
0Ω A
T
OP LIGH
K/ST
LOC
5) Touch right side panel with red test Some test equipment
probe. displays test passed
or failed instead of
6) Press "measure" button. the insulation resistance.
7) Read off displayed insulation resist-
ance or test result.
8) Test left side panel in the same way.
Risk of damage!
A sparkover can damage the electronic control board etc.
• Assume that the coffee machine is defect after a failed insulation test.
• Check wiring and locate fault. After fault clearance proceed with troubleshooting
check list (see page 26).
9 EXPLOSION DRAWINGS
9.1 EF 280 Explosion drawing
10 PARTS LIST
10.1 Nespresso EF 280 / C60 and EF 281 / D60
11 NOTES