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    Fadzilah Mohamad
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    The document is an assessment test on the key concepts and requirements of ISO 9001:2015. It contains 20 multiple choice questions testing understanding of topics like scope, documented information, corrective and preventive actions, context of the organization, management system documentation, outsourced processes, management representative, quality policy, objectives, customer perception, nonconforming outputs, and handling changes to requirements. The assessment aims to evaluate the participant's knowledge of ISO 9001:2015.

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    The document is an assessment test on the key concepts and requirements of ISO 9001:2015. It contains 20 multiple choice questions testing understanding of topics like scope, documented information, corrective and preventive actions, context of the organization, management system documentation, outsourced processes, management representative, quality policy, objectives, customer perception, nonconforming outputs, and handling changes to requirements. The assessment aims to evaluate the participant's knowledge of ISO 9001:2015.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    800 views2 pages

    Quiz 1

    Uploaded by

    Fadzilah Mohamad
    The document is an assessment test on the key concepts and requirements of ISO 9001:2015. It contains 20 multiple choice questions testing understanding of topics like scope, documented information, corrective and preventive actions, context of the organization, management system documentation, outsourced processes, management representative, quality policy, objectives, customer perception, nonconforming outputs, and handling changes to requirements. The assessment aims to evaluate the participant's knowledge of ISO 9001:2015.

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    © All Rights Reserved
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    of 2

    ASSESSMENT

    Participant Name: ………………………………………………………Date: .……………..…….…..


    Company Name: ………………………………………………………………………………………..

    1. What must be considered when determining the scope of the management system, according to ISO
    9001:2015
    A. Requirements of the relevant interested parties
    B. Internal and external issues
    C. Products and services of the organisation
    D. All of the above
    E. None of the above

    2. The organisation needs to retain documented information to have the confidence that the processes are
    being carried out as planned
    A. True B. False

    3. "Action to eliminate the cause of a nonconformity and to prevent recurrence" is called a


    A. Nonconformity C. Corrective action
    B. Preventive action D. Correction

    4. The Annex SL Framework is designed to


    A. make it harder for organisations to understand ISO management systems
    B. make things more complex so that Quality Managers have higher salaries
    C. make it easier for everyone to understand management systems and implement multiple ISO
    standards
    D. all of the above
    E. none of the above

    5. The scope of the quality management system needs to be available and be maintained as documented
    information
    A. True B. False
    6. ISO 9001:2015 provides a number of examples of improvement. Which of the following is NOT listed
    as an example of improvement?
    A. Preventive action
    B. Breakthrough change, innovation and re-organization
    C. Correction
    D. Corrective action

    7. "Combination of internal and external issues that can have an effect on an organization’s approach to
    developing and achieving its objectives" is called
    A. Environment of the organisation
    B. Context of the organisation
    C. External provider
    D. Quality management systems realization

    8. The needs and expectations of interested parties need to be maintained as documented information
    A. True B. False

    9. Context of the organization need to be maintained as documented information


    A. True B. False

    10. ISO 9001:2015 terms and definitions are located in


    A. Wikipedia
    B. ISO 9000:2015
    C. ISO 9004:2004
    D. All of the above
    E. None of the above
    11. Outsourced processes need not be brought under the scope of ISO 9001 Quality Management Systems
    A. True B. False

    12. In the ISO 9001:2015, an organization need not have a Management Representative
    A. True B. False

    13. Top management is responsible for establishing the Quality Policy and objectives of an organization.
    A. True B. False

    14. The organization shall ensure that customer perceptions are captured proactively.
    A. True B. False

    15. Quality objectives must be measurable and consistent with Quality Policy.
    A. True B. False

    16. As per the ISO 9001:2015 there is no need to maintain a Quality manual and documented procedures.
    A. True B. False

    17. As per the ISO 9001:2015 there are 8 principles on which the ISO 9001:2015 is based.
    A. True B. False

    18. Preventive action is a part of the ISO 9001:2015.


    A. True B. False
    19. Which of the following is NOT the way to deal with the nonconforming outputs?
    A. Correction
    B. Preventive Actions
    C. Informing the customer
    D. Obtaining authorization for acceptance under concession

    20. Following are the actions required when the requirements for products and services are changed.
    Identify the WRONG statement from the following options.
    A. Ensure the relevant documentation is amended
    B. The change of requirements should not be permitted
    C. The relevant persons are made aware od the changed requirements

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