Professional Documents
Culture Documents
Quiz 1
Quiz 1
1. What must be considered when determining the scope of the management system, according to ISO
9001:2015
A. Requirements of the relevant interested parties
B. Internal and external issues
C. Products and services of the organisation
D. All of the above
E. None of the above
2. The organisation needs to retain documented information to have the confidence that the processes are
being carried out as planned
A. True B. False
5. The scope of the quality management system needs to be available and be maintained as documented
information
A. True B. False
6. ISO 9001:2015 provides a number of examples of improvement. Which of the following is NOT listed
as an example of improvement?
A. Preventive action
B. Breakthrough change, innovation and re-organization
C. Correction
D. Corrective action
7. "Combination of internal and external issues that can have an effect on an organization’s approach to
developing and achieving its objectives" is called
A. Environment of the organisation
B. Context of the organisation
C. External provider
D. Quality management systems realization
8. The needs and expectations of interested parties need to be maintained as documented information
A. True B. False
12. In the ISO 9001:2015, an organization need not have a Management Representative
A. True B. False
13. Top management is responsible for establishing the Quality Policy and objectives of an organization.
A. True B. False
14. The organization shall ensure that customer perceptions are captured proactively.
A. True B. False
15. Quality objectives must be measurable and consistent with Quality Policy.
A. True B. False
16. As per the ISO 9001:2015 there is no need to maintain a Quality manual and documented procedures.
A. True B. False
17. As per the ISO 9001:2015 there are 8 principles on which the ISO 9001:2015 is based.
A. True B. False
20. Following are the actions required when the requirements for products and services are changed.
Identify the WRONG statement from the following options.
A. Ensure the relevant documentation is amended
B. The change of requirements should not be permitted
C. The relevant persons are made aware od the changed requirements