Department of Education

Division of Zamboanga del Norte

Name:_____________________________________________ Score:_________________

Grade/Strand:____________________________________ Date:__________________

Multiple Choice.
Directions: Choose the best answer. Write the letter of the correct answer on the space provided.
(NO ERASURES)

_____1. What is the process of coordinating and overseeing the work performance of individuals working
together in organizations?
A. Cooperation
B. Decision-making
C. Management
D. Monitoring
_____2. Who is considered the Father of Scientific Management?
A. Frederick W. Taylor
B. Henry Fayol
C. Joseph M. Juran
D. W. Edwards Deming
_____3. This management function involves in determining the organization’s goals or performance
objectives.
A. Controlling
B. Leading
C. Organizing
D. Planning
_____4. Which of the following is NOT a managerial skills?
A. Conceptual skills
B. Behavioral skills
C. Human skills
D. Technical skills
_____5. What do the acronym TQM stands for?
A. Total Quality Management
B. Total Quality Marketing
C. Total Quality Methods
D. Total Quality Motivation
_____6. What managerial skill that has the ability to analyze and solve complex problems?
A. Conceptual skill
B. Human skill
C. Leadership skill
D. Technical skill
_____7. What managerial skill that has the ability to work with other people?
A. Conceptual skill
B. Human skill
C. Leadership skill
D. Technical skill
_____8. What managerial skill thathas the ability to use one’s expertise?
A. Conceptual skill
B. Human skill
C. Leadership skill
D. Technical skill
_____9. Who is capable of maintaining unity of action in the organization?
A. Figurehead
B. Leader
C. Liaison
D. Spokesperson
_____10. What functions thats are needed in order to accomplish the management process of coordinating
and overseeing the work performance of individuals working together in organizations?
A. Controlling Functions
B. Coordination Functions
C. Management Functions
D. Technical Functions

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_____11. What are the components of Deming’s 14 Points for Top Management?
I. Adopt and institute leadership
II. Drive out fear
III. Scalar chain of authority
IV. Institute training
V. Break down barriers between staff areas
A. I, II, III, IV
B. I, III, IV, V
C. I, II, IV, V
D. II, III, IV, V
_____12. How would you categorize the interpersonal managerial role?
A. disseminator, disturbance handler, liaison
B. leader, liaison, figurehead
C. monitor, negotiator, resource allocator
D. resource allocator, leader, liason
_____13. Which of the following is Juran’s Quality Planning Roadmap?
A. Adopt and institute leadership.
B. Drive out fear.
C. Eliminate numerical quota for the work force.
D. Translate them into one’s language.
_____14. How would you categories the informational roles?
A. Disseminator, figurehead, leader
B. Disseminator, monitor, spokesperson
C. Entrepreneur, negotiator, resource allocator
D. Monitor, negotiator, resource allocator
_____15. What was Frederick W. Taylor observation when he was still working as a mechanical engineer in
a steel company in Pennsylvenia, USA?
A. lack of enthusiasm among the workers in the steel company
B. job performance of the workers in the steel company
C. workers were not satisfied with their salary
D. workers’ willingness to finish their work on time.
_____16. What business environment that include the customers’ changing values and preferences?
A. Demographic situations
B. Economic situations
C. Political-legal situations
D. Sociocultural situations
_____17. What business organization assign experts or specialists belonging to different departments to work
together on one or more projects?
A. Matrix business organizations
B. Project business structure
C. Team structures
D. Virtual business organization
_____18. Which set of beliefs and values shared by organization members that guide them as they work
together to achieve their common purpose?
A. Business organization
B. Business culture
C. Organizational culture
D. Organizational development
_____19. Which business organizations that are made up of separate business units that are
semi-autonomous or semi-independent?
A. Divisional business organizations
B. Functional business organizations
C. Profit business organizations
D. Simple business organizations
_____20. This is a period of above normal general price increases, as reflected in the consumer and
wholesale price indexes.
A. Changing options
B. Economic situations
C. Inflation
D. People’s spending habits
_____21. Which of the following refers to cultures wherein people tend to do one thing at a time?
A. Monochronic cultures
B. Organizational cultures
C. Polychronic cultures
D. Simple cultures

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_____22. What is the degree to which a society values assertiveness and feelings of material success versus
concern for relationships?
A. Individualism-Collectivism
B. Masculinity-Femininity
C. Power Distance
D. Time Orientation
_____23. The process of measuring or comparing one’s own products, services, and practices with those of
the recognized industry leaders in order to identify areas for improvement.
A. Benchmarking
B. Forecasting
C. Goal setting
D. Controlling
_____24. Refers to changes in the dimensions of external environment that result to increased interdepen-
dence and integration among people and organizations around the world.
A. Currency exchange product
B. Economic development
C. Globalization
D. Inflation
_____25. Which of the following are related to the increasing number of global competitors and markets, as
well as the nature and conditions of the changing natural environment?
A. Economic situations
B. Demographic situations
C. Technological situtations
D. World and ecological situations
_____26. These are business organizations designed for the purpose of achieving their organizations’ mission,
vision, goals, and objectives, providing service to clients without expecting financial benefits.
A. Divisonal business organizations
B. Functional business organizations
C. Nonprofit organizations
D. Virtual business organizations
_____27. In US, subordinates just use the name or nickname of the boss when addressing him or her, what
does this indicates?
A. Fast power distance
B. High power distance
C. Low power distance
D. Slow power distance
_____28. What do you mean by Inflation?
A. A period of above normal general price increases
B. A period of above normal general price decreases
C. A period of normal general price increases
D. A period of normal price increases
_____29. Why do organizations continue to undergo various changes?
A. To ensure effectiveness, efficiency, and relevance in the world of business.
B. To evaluate the work performance of all employeess in the organization.
C. To ensure the positive output of management style for the organization.
D. To encourage respect and prevent damage in the organization.
_____30. Statement I: Pressure groups are special-interest groups that try to exert influence on the organi-
zation’s decisions or actions.
Statement II: Uncertainty avoidance is the degree to which a society accepts or rejects the unequal
distribution of power among people in organizations and the institutions of society.
A. Only Statement I is true
B. Only Statement II is true
C. Both Statements are true
D. Both Statements are false
_____31. Which of the following is NOT part of the Millennium Development Goals(MDG)?
A. Achieve universal primary education
B. Eradicate extreme hunger and poverty
C. Improve maternal health
D. Microeconomic policy
_____32. What would you select if assign experts or specialists belonging to different functional departments
to work together on one or more projects?
A. Boundaryless business organization
B. Matrix business organizations
C. Team Structures
D. Virtual business organization

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_____33. How would you classify the basic forms of business?
A. Boundaryless, partnership, corporation, and cooperative
B. Matrix business, single proprietorship, nonprofit, and partnership
C. Corporation, nonprofit, cooperative, and partnership
D. Single proprietorship, partnership, corporation, and cooperative
_____34. It is the first management function and a very essential component of management.
A. Controlling
B. Leading
C. Planning
D. Staffing
_____35. A comprehensive plan for the entire organization covering time frame, specific purpose, frequency
of use, and others.
A. Operational plan
B. Organizational plan
C. Strategic plan
D. Tactical plan
_____36. A mental image of what the organizaton will be in the future, as desired by the company manage-
ment and employees.
A. Goal-setting
B. Mission
C. Objectives
D. Vision
_____37. Refers to very detailed, clearly plans wherein objectives are clearly stated and could easily be
understood.
A. Comprehensiveness
B. Frequency of use
C. Goal-setting
D. Specificity
_____38. Which type of decisions that is repetitive and can be handled using a routine approach?
A. Certainty decision
B. Structured decision
C. Uncertainty decision
D. Unstructured decision
_____39. What type of plans that are clearly stated and which have no room for interpretation?
A. Directional plans
B. Long-term plans
C. Specific plans
D. Standing plans
_____40. What type of plans that are flexible or give general guidelines only?
A. Directional plans
B. Long-term plans
C. Specific plans
D. Standing plans
_____41. The process which begins with problem identification and ends with the evaluation of
implemented solutions.
A. Benchmarking
B. Decision-making
C. Forecasting
D. Problem solving
_____42. A planning process that includes the people who will be affected by the plans and those who
will be asked to implement them in all planning steps.
A. Benchmarking
B. Forecasting
C. Participatory planning
D. Scenario planning
_____43. Which of the following is the identification of targets or desired ends that management wants to
reach?
A. Goal-setting
B. Mission
C. Objectives
D. Vision
_____44. Statement I: Planning is important because it reduces uncertainty.
Statement II: Planning compels managers to consider future events that may affect their company.
A. Only Statement I is true
B. Only Statement II is true
C. Both Statements are true
D. Both Statements are false

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_____44. Statement I: Plans are the targets or desired ends that management wants to reach.
Statement II: Goals are the actions or means that administrators/managers intend to use to
achieve organizational goals.
A. Only Statement I is true
B. Only Statement II is true
C. Both Statements are true
D. Both Statements are false
_____45. What step in decision-making process which is to develop alternatives?
A. Step 1
B. Step 2
C. Step 3
D. Step 4
_____46. Which of the following statement is TRUE about Strategic Planning?
A. Involves identifying the specific procedures and processes.
B. Involves routine tasks or tasks done repeatedly.
C. It starts with defining the organizations’ goals/objectives.
D. It is focused on major actions that must be done by a unit.
_____47. Which of the following statement is TRUE about Tactical Planning?
A. Involves identifying the specific procedures and processes.
B. Involves routine tasks or tasks done repeatedly.
C. It starts with defining the organizations’ goals/objectives.
D. It is focused on major actions that must be done by a unit.
_____48. How would you define your goals or objectives in planning?
A. Anticipate future events, generate alternative “scenarios” for what may happen.
B. Identify desired outcomes/results in very specifc ways.
C. List and carefully evaluate possible actions and choose the alternative.
D. Take corrective action and revise plans as need.
_____49. Why do you think that simple language must be used in planning?
A. To evaluate results and take corrective action.
B. To facilitate understanding of the plan,
C. To identify the desired outcomes.
D. To know your strengths and weaknesses.
_____50. What would you select if you want to find out what other people and organizations do well and
incorporate these practices into the company’s operations?
A. Benchmarking
B. Forecasting
C. Participatory planning
D. Scenario planning

“There are no secrets to success. It is the result of preparation, hard work learning from failure.”
~General Colin Powell

G O O D L U C K !!!

Prepared by:

Mr. Roseller T. Cabasag

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