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    Tya Singgih

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    Tya Singgih is an experienced account director and marketing professional based in Jakarta, Indonesia. She has over 30 years of experience in marketing communications, customer relationship management, advertising, public relations, and business management. She is currently the Account Director at Linksindo Makmur PT, a CRM agency in Jakarta.

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    Tya Singgih

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    Tya
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    Tya Singgih is an experienced account director and marketing professional based in Jakarta, Indonesia. She has over 30 years of experience in marketing communications, customer relationship management, advertising, public relations, and business management. She is currently the Account Director at Linksindo Makmur PT, a CRM agency in Jakarta.

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    Tya Singgih is an experienced account director and marketing professional based in Jakarta, Indonesia. She has over 30 years of experience in marketing communications, customer relationship management, advertising, public relations, and business management. She is currently the Account Director at Linksindo Makmur PT, a CRM agency in Jakarta.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    89 views3 pages

    Tya Singgih

    Uploaded by

    Tya
    Tya Singgih is an experienced account director and marketing professional based in Jakarta, Indonesia. She has over 30 years of experience in marketing communications, customer relationship management, advertising, public relations, and business management. She is currently the Account Director at Linksindo Makmur PT, a CRM agency in Jakarta.

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    of 3

    Tya Singgih

    Account Director
    Phone: +62 815 1320 3615

    Email: [email protected]
    DKI Jakarta - INDONESIA

    Profile

    A motivated, conscientious and well-organized individual with good leadership and planning skills. Well-versed in
    the field of marketing communications, specifically customer relationship management (CRM). Able to use own
    initiative and work as part of a team under pressure to meet challenging deadlines and objectives.

    Major Achievement
    Abilities
    ➢ Successfully established a new CRM division at one of the DDB
    Main Skills
    companies. Key responsibilities included recruiting and training
    ➢ Integrated Marketing
    various key members within the team. Increased the revenue of ➢ Brand Management
    the new CRM client by 200% within one year.
    Marketing Communications
    ➢ Established a graphic design company in Bali from 1992-1996 ➢ Advertising
    (sole ownership). Acquired top notch clients and gained a ROI ➢ Direct Marketing
    within the first 2 years. ➢ CRM
    ➢ Public Relations
    ➢ Improved relations with the press upon assuming the role of
    Interpersonal Skills
    PR Manager at Hyatt Surabaya, thereby making the Hyatt the
    ➢ Management
    most popular 5-star hotel in town and acquiring free press ➢ Coaching
    coverage for all hotel activities and F&B promotions.

    Education References
    Will gladly furnish personal and
    WEBSTER UNIVERSITY | 1996 - 1998
    professional references on request
    Leiden, The Netherlands t.
    Bachelor of Arts in Management with emphasis in Marketing
    Scan to add me to your Contact
    INSTITUTE FOR TOURISM AND HOTEL MANAGEMENT | 1984 - 1985
    Schloss Klessheim, Salzburg, Austria
    Diploma in hotel management / cum laude

    UNIVERSITY OF COMMERCE | 1980 - 1982


    Vienna, Austria
    Diploma in Tourism

    Languange Spoken
    ➢ Indonesian Fluent (mother tongue)
    ➢ English Fluent
    ➢ German Fluent
    Working Experience

    ACCOUNT DIRECTOR | NOVEMBER 2018 - PRESENT


    Linksindo Makmur PT, CRM Agency, Jakarta - Indonesia

    ➢ Manage relations with key CRM clients (child nutrition/milk)

    TEACHER | DESEMBER 2017 – OCTOBER 2018


    English First, English Language School, Jakarta - Indonesia

    ➢ Teaching elementary and intermediate classes

    ➢
    BUSINESS DIRECTOR | NOVEMBER 2016 - NOVEMBER 2017
    IRIS Worldwide, Multi-national Advertising and CRM Agency, Jakarta - Indonesia
    ➢ Managed relations with key CRM clients (child nutrition/milk, coffee, home
    appliances, mobile phone)

    TEACHER | FEBRUARY 2016 - OCTOBER 2016


    English First, English Language School, Kuta, Bali - Indonesia
    ➢ Teaching elementary and intermediate classes

    ACCOUNT DIRECTOR | DECEMBER 2014 - JANUARY 2016


    Publicis, Multi-national Advertising Agency, Jakarta - Indonesia
    ➢ Managed relations with key clients (child nutrition/milk, coffee)

    ➢
    OFFICE MANAGER | FEBRUARY 2014 - NOVEMBER 2014
    CaptivM, National Call Center Company, Jakarta - Indonesia
    ➢ Set up the flow of processes and assisted in streamlining the tasks and
    responsibilities of the middle management

    ➢
    Lived in Germany from 2011 - 2013

    PROJECT COORDINATOR | 2010 - 2011


    The Luxton, Four Star Hotel with 120 Rooms, Bandung - Indonesia
    ➢ Organized and supervised the development of the graphic standard manual of
    the hotel

    ➢
    ACCOUNT DIRECTOR AND PRIOR TO THAT PROJECT COORDINATOR | 2003 - 2010
    DDB (Dane, Doyle and Bernbach) Group of companies, Multi-national Communications Agency, Jakarta - Indonesia
    ➢ Set up the client service department’s structure and job descriptions at Rapp
    Collins (the CRM company of DDB).

    ➢ Managed relations with key clients (child nutrition/milk, mobile phone) and led
    the client service and creative teams.

    ➢ Assisted General Manager in acquiring new clients.

    ACCOUNT DIRECTOR | 2000 - 2003


    Ogilvy One, Ogilvy & Mather, Multi-national Communications Agency, Jakarta - Indonesia
    ➢ Managed relations with key clients (adult and child nutrition, computer
    company and a bank) and supervised the client service and creative teams

    ➢
    MARKETING SERVICES AND COMMUNICATIONS MANAGER | 1998 - 2000
    Bali Inter-Continental Resort, Five Star International Resort with 400 Rooms, Bali - Indonesia
    ➢ Coordinated press relations, advertising, events and promotional activities.

    ➢ Managed and coordinated internal (staff) and external (guests, prospects and
    the media) communications.

    ➢ Ensured all collateral followed corporate guidelines.


    Working Experience

    Continued studies in the Netherlands from 1996 - 1998

    DIRECTOR | 1992 - 1996


    (Sole Ownership) Creative Communications, Creative Company, Bali - Indonesia
    ➢ Managed, organized and controlled the company, conducted marketing
    activities and coordinated client relations.

    ➢
    ACCOUNT DIRECTOR, DIRECT MARKETING | 1990 - 1992
    Indo-Ad Advertising (affiliated to Ogilvy & Mather), Multi-national Communications Agency, Jakarta - Indonesia
    ➢ Set up the Direct Marketing department, supervised and managed the DM
    team, organized presentations, coordinated and managed accounts (i.e.
    Toyota, BMW and Unilever).

    PUBLIC RELATIONS MANAGER | 1988 - 1990


    Hyatt Regency Hotel, Five Star International Hotel with 250 Rooms, Surabaya - Indonesia
    ➢ Ensured that printed material adhered to corporate identity, coordinated press
    and customer relations, managed the creative team and supervised the P.R.
    Officer, coordinated advertising and promotion for F&B outlets.

    ➢
    PUBLIC RELATIONS OFFICER | 1986 - 1988
    Mandarin Oriental Hotel, Five Star International Hotel with 270 Rooms, Jakarta - Indonesia
    ➢ Responsible for the implementation of the new corporate identity, maintained
    press and customer relations, coordinated advertising and promotion,
    supervised artist and photographer.

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