The document is a letter from a customer to Nissan Westgate Alabang requesting a replacement vehicle or refund of the purchase price. It details that less than a year after purchasing a 2018 Nissan vehicle, it began showing defects and recurring issues that Nissan service centers have been unable to rectify despite multiple attempts. This has caused stress and lost opportunities for the customer and their family. The letter requests either a replacement with a fully functional vehicle or a full refund of the original purchase price.
The document is a letter from a customer to Nissan Westgate Alabang requesting a replacement vehicle or refund of the purchase price. It details that less than a year after purchasing a 2018 Nissan vehicle, it began showing defects and recurring issues that Nissan service centers have been unable to rectify despite multiple attempts. This has caused stress and lost opportunities for the customer and their family. The letter requests either a replacement with a fully functional vehicle or a full refund of the original purchase price.
The document is a letter from a customer to Nissan Westgate Alabang requesting a replacement vehicle or refund of the purchase price. It details that less than a year after purchasing a 2018 Nissan vehicle, it began showing defects and recurring issues that Nissan service centers have been unable to rectify despite multiple attempts. This has caused stress and lost opportunities for the customer and their family. The letter requests either a replacement with a fully functional vehicle or a full refund of the original purchase price.
(INSERT NAME) NISSAN WESTGATE ALABANG Filinvest Corporate City Alabang Zapote Road Alabang, Muntinlupa City
Dear Mr. (NAME):
I am _______________, the registered owner of a 2018
______________________. On 10 January 2018, I purchased the said vehicle from Nissan West Gate Alabang for a total purchase price of ___________________________
A copy of the Contract/Deed of Sale is hereto attached as
Annex “A”.
Upon purchase of the vehicle, I made sure that it was
treated with care, that it was driven with the utmost caution and care, and that it was compliant with all the recommended maintenance procedures. However less than a year into the purchase, the vehicle began to show defects and recurring issues which Nissan Service Centers have repeated failed to rectify.
It is evidently clear that Nissan Service Centers have
been unable to rectify the defects and recurring issues with the vehicle, despite numerous attempts. This has caused so much stress and agony on my family and I as we are constantly in fear of an impending incident every time we ride the said vehicle. We have also lost so much time, opportunities, and resources due to the vehicle’s defects and recurring issues of which we have had the misfortune of encountering mostly when we have important trips scheduled. With that said, I am requesting for either: 1) replacement of the vehicle of a fully functional unit free of issues or defects; or 2) a refund of the purchase price I paid for the vehicle. While I am admittedly disappointed with the particular vehicle I purchased, I remain optimistic about the quality and standards of Nissan vehicles in general and would thus still prefer to drive a Nissan vehicle of the same type and model.