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MCQ HRM PDF
MCQ HRM PDF
1. Who has introduced the ‘seven point plan’ C Help the firm create more culturally
for taking the best interview method? diverse work - force
A Milton L. Blum D None of the above
6. A person who has ultimate control over
B F.E. Burt
the affairs of the factory under the Facto-
C X Prof. A. Rozars ries Act, 1948 is called
A X Occupier
D Fillipo
ER
2. ‘Rege Committee’ is related to B Manager
D
dustry
D Managing Director
B Social security in Indian Industry 7. In a career development focus, informa-
G
tion about individual interests and prefer-
C Individual differences in Indian In-
ences is a part of
A job rotation
ment?
A Make sure that there is match be- B off the job training
tween cost and benefit
C job instruction training
B X Help increase the success rate of the
selection process by reducing the number D X apprenticeship training
of visibly underqualified or over qualified 10. In quantitative measure, employee’s
job applicants. turnover and training hours, called
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A X human resource metrics A X human process intervention
ER
which applicants can be recruited?
A optional pay benefits
A Employment Lines
B unemployment pay benefits
B Employees’ Association
D
C compensation law benefits
C X Labour Market
G
D X supplemental pay benefits
D Labour Schemes 17. The role of the organisation in career plan-
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Chapter 1. Human Resource Management (HRM)
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the conditions of work?
21. Kind of arbitration, which is also known as A Dispute settlement
contract interpretation arbitration is
B X Collective bargaining
D
A binding arbitration
C Industrial democracy
B non-binding arbitration
G
D None of the above
C interest arbitration 27. In ‘HRD’ scorecard scales, scale 1 repre-
A
22. The policy of introducing “New Blood” is
A Stereotypic B X least maturity level
H
B Bureaucratic as well as redtapic C highest maturity level
-C
D all of above
C Innovative and challenging, making
the corporate dynamic 28. Which metric indicates the cost of health
care per employee by providing the per
N
B X Henry Mirzberg
D human capital value added
C Rosemary Stewart
29. Which of the following is an outcome of
D Michael Armstrong collective bargaining?
A
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A the positive effects of the actions im- the compensation practices are appropri-
plemented ate, and if jobs are designed correctly
B the negative effects of the actions im- 34. Planning function of management process
plemented involves
A Developing employees
C the failures that resulted from the im-
plementation of the plan B Evaluating performance
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D X the positive& negative effect of the C Establishing departments
actions implemented
D X Establishing goals
31. involves a one to one discussion be-
tween the participant and administrator. 35. Sensitivity training method is a part of
D
A X Counselling A X Vestibule training method
G
B Training B Off-the-job training method
A
D All of the above
32. Process through a person comes to know 36. HRM is amalgam of
H
about self-skills, interests and motivation A Job analysis, recruitment and selec-
is called tion
-C
A career B Social behaviour and Business Ethics
B career management C X Organisational behaviour, personal
N
D career development
37. Which are not related to firm’s existing
33. The critical role of the SHRM Application
business in adding new product lines ?
Tool is to’
RA
changing environment today’s organisa- 38. Which country uses the graphology test to
tions face. select candidates?
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Chapter 1. Human Resource Management (HRM)
39. Union leaders at different levels& at feder- 44. Formal procedure, in which job termi-
ations are elected on nated person is counseled and trained,
A X democratic principle to secure a job position by teaching self-
appraising techniques is classified as
B political considerations
A termination interview
C employer?s recommendation
B X outplacement counseling
D seniority basis
ER
C exit interviews
40. The procedure for determining the duties
and skill requirements of a job and the D subordination interviews
kind of person who should be hired for it 45. Which one of the following contains the
D
is phases of organizational development ar-
A X Job analysis ranged in sequential order?
G
B Job design A Entry into the organization, diagno-
N
sis, culture building and interventions
A
D Job description nosis, interventions and culture building
41. Comparison of on-the-job behavior before
C Entry into the organization, culture
H
and after training programs can be classi-
building, diagnosis and interventions
fied as
-C
A measuring reaction D Entry into the organization, interven-
tions, diagnosis and culture building
B measuring learning 46. When constructing the ad, it is important
N
D measuring results
ment
42. Online career development workshops are
one of method of B Get right candidate
RA
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strategies favoured by many in short-terms 53. Who introduced the concept of quality cir-
economies. cles in India?
D Because the best-practice approach A P. V. Rao
does not emphasize the individual busi-
ness context B X S. R. Udpa
48. What does “TCN” stand for C Udai Pareek
A host country national
D Dharani P. Sinha
ER
B expatriates 54. A method, executive’s strengths and weak-
C home country national nesses are being questioned by external
consultant, known as
D
D X Third country national
A behavior modeling
49. Compulsory collective bargaining was ad-
G
vocated by: B role playing
place.
D X Both A and C
51. Which one is not the technique of person- D All of the above.
ality measurement? 56. Most people who are classified as nontra-
RA
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Chapter 1. Human Resource Management (HRM)
ER
II. Measurement of the behaviours Relation?
III. Identification of performance related A Relation between or among human
behaviours being
D
IV. Evaluation of performance improve- B Relation between employer and em-
ment ployees
G
V. Development and implementation of
C Relation between parties in employ-
intervention strategy
A
management and trade union.
B III, I, II, IV, V
63. Process of establishing pay rates includes
H
C I, IV, III, II, V an ensuring is called
A internal equity
-C
D X III, II, I, V, IV
59. Off the job training does not include: B external equity
N
A succession planning
60. is the process of acquiring, train-
ing, appraising, and compensating em- B compensation management
ployees, and attending to their labor rela-
C X learning management systems
tions, health and safety, and fairness con-
A
cerns. D e-recruiting
N
A X Human Resource Management 65. A validity test that contains a fair sample
of performed tasks in actual job is called
B Labor Relations
A criterion validity
C Industrial Psychology
B X content validity
D Organizational Behavior
C Score validity
61. ‘Human Resource Management’ is process
of D Both A and B
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66. People should be regarded as assets rather A X Unprepared type of interview
than variable costs was emphasised in
B Unstructured interview
A Public Administration
C Unconditional interview
B Personnel Administration
D None of the above
C Personnel Management
72. Level of trust reflects mentor’s
D X Human Resource Management
ER
A professional competence
67. Two basic issues to address in training
evaluation are B consistency
A design of evaluation
D
C ability to communicate
B the things to measure
D X all of above
G
C in-house development 73. A person who is citizen of the country
where MNC is headquartered, but work-
A
cluded in
A X selection of compensable factors A Host Country Nationals
H
B selection of intuitive factors B Trans Country Nationals
-C
C selection of logical factors C Third Country Nationals
69. Recruitment is widely viewed as a ? 74. Which of these is the most important exter-
nal factor governing recruitments?
A X positive process
YA
A Sons of soil
B negative process
C positive as well as negative process B Labour market
RA
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Chapter 1. Human Resource Management (HRM)
77. People who have an artistic personality of- 82. An organized effort by union members to
ten chose career of exert pressure on company by pressuriz-
ER
ing customers, shareholders, directors and
A X advertising executives creditors is called
B school administrators A wildcat campaign
D
C investment managers B impasse campaign
G
D credit managers C X corporate campaign
A
happens at the workplace? of impasse, included
A X Organisational culture A fact finder
H
B Organisational climate B arbitration
-C
79. Salary compression is a result of 84. Which of the following refers to analysis
of handwriting to determine writer’s basic
YA
C X inflation B Polygraphy
D deflation C X Graphology
80. Which of the following is not a labour leg- D None of these
A
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A rarity of HR 91. Name the Author of Equity Theory of Mo-
tivation.
B diversity of HR
A Blake& Mouton
C X security of HR data
B Strube& Garcia
D sustainability of HR
C X Stancy Adams
87. Kind of pension plan which follows a for-
mula to determine retirement benefits is D Albert Bandura
ER
classified as 92. HRM is concerned with
A X defined benefit pension plan A Worker
D
B defined contribution pension plan B Industrial relation
C Field Staff
G
C defined noncontributory pension
plan
D X All employees
A
A techno structural
H
A critical incident method B strategic applications
B forced distribution method C human process
-C
D paired comparison method 94. One who issues orders in chain of com-
mand outside their department is
89. Retired officers of Indian Army are re-
YA
C finance manager
B flexible work
D both A and B
C X honoring experience 95. The following is (are) included in salary
A
survey.
D modifying selection procedure
A Average salary
N
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Chapter 1. Human Resource Management (HRM)
ER
is
an advisory relationship through
A Retired managers and employees
A line authority
B X Dependents of deceased employees
D
B X staff authority
C Gate hiring
G
C hiring authority
D None of the above
99. Ranking of job, based on difficulty is 104. For an occupation of farming, best classi-
fied personality orientation can be
A job description
YA
A X realistic orientation
B job specification
B investigative orientation
C job evaluation
RA
C social orientation
D X ranking method
D artistic orientation
100. Occasional incentives such as bonuses,
A
sales prizes are mostly paid with the 105. ‘praise’ and ‘expression of approvals’ in
form of program are best classified as
A salary plan
N
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A Complex organizations 111. Quantitative performance measures used
by human resource managers to assess op-
B Large organizations erations are called
C X Small organizations A ratios
ER
A communicating line authority D grades
112. are a useful tool for determining
B staff authority why employees are leaving an organiza-
D
tion.
C X communicating company’s higher-
level goals A Government labor reports
G
D communicating future HR policies B X Exit interviews
A
by;
113. Adding ‘incentives’ to job is included in
A X Job analysis
H
A intrinsic motivation
B Job description
B X extrinsic motivation
-C
C Job specification
C outsourced motivation
D Job evaluation
N
D in-house motivation
109. Comparison of fairness between sales 114. Involuntary termination of job of em-
YA
B primary equity
C descriptive termination
C secondary equity D distributive termination
A
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Chapter 1. Human Resource Management (HRM)
ER
117. Who advocated the theory Z?
A social
A John Galbraith
B non artistic
D
B Jerdee and Caroll
C investigative
G
C X William Ouchi and Price D X enterprising
D Douglas Murray McGregor 122. New performance ‘appraisal systems’
sources of capital
example of
D cultural, human and source capital
YA
A lenient/strict tendency
119. Arrange the following steps involved in
establishing a career development system B X bias
in proper sequence:
RA
C central tendency
I. Vision D different tendencies
II. Needs 124. The Integrated System Model of Strategic
A
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125. Which of the following factors connected A skills
with working conditions?
B efforts and responsibility
A Work environment
C working conditions
B Security and opportunity to rise
D X all of above
C Fair wages 131. The goal of HRD system is to develop
D X All of the above A The capabilities of each employee as
ER
126. ‘market saturation’ can be best classified an individual.
as B The capabilities of each individual in
relation to his or her present role.
D
A potential opportunities
C The capabilities of each employee in
B X potential Threats
G
relation to his or her expected future roles.
C potential Strengths D X All of the above
A
127. An availability of new talent manage-
mance.
ment information system is a key driver of
A X Incentive scheme
H
A phased retirement
B Promotion scheme
B career management
-C
C Reward
C X talent management
D None of the above
N
D modifying selection procedure 133. Strategy employees use to seek, for per-
128. Large inventories can be best classified as sonal enrichment and greater convenience
YA
is
A potential opportunities
A promotions
B potential Threats
B X transfers
RA
C potential Strengths
C reality shock
D X potential Weaknesses
D formal training
129. Strategy to understand problem and to 134. From employer’s point of view, talent
A
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Chapter 1. Human Resource Management (HRM)
A Autonomy C X 2, 1, 4& 3
B Diversity D 2, 4, 1& 3
ER
A X Job Analysis
ing their concerns, regarded as
B Job Enrichment
A strike
D
C Job Description
B X picketing
D All of the above
G
C boycott
140. Neutral party who negotiates issues in
D impasse boycott
N
agreement dispute, makes a reasonable
lowed for the grievance handling 142. Unstructured interview is also called
A non directive interview
N
1. Departmental Manager
2. Immediate Supervisor B X directive interview
3. Arbitration
C both A and B
4. Trade Union’s intervention
D none of above
A 1, 2, 3& 4
143. People who chosen careers having more
B 2, 3, 1& 4 structured activities is classified as
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A realistic orientation A I and II
ER
A consider how the various new stake-
holders and clients will use the system
A Division of Labour
B train the employees that will be re-
B Unity of Direction
D
sponsible for the administration of the pro-
cess
C X Unity of Command
G
C X draw-up a flow chart of the current
D None of the above assessment process
C X classes
Which of the above fall under minor pun-
ishment? D columns
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Chapter 1. Human Resource Management (HRM)
152. Loyalty awards given to employees, for 157. An enquiry that is conducted afresh be-
completing several years is an example of cause of the objections raised by alleged
employee is called
A financial awards
A X De-novo enquiry
B X non-financial rewards
B Ex-parte enquiry
C non-motivating rewards
C Domestic enquiry
D appraisal award
ER
D None of the above
153. Exit Policy primarily emphasises in the
broad sense, for policy makers as 158. Stage, in career management that spans
roughly between 24 to 44 and heart of peo-
D
A X Retiring people and rehabilitating ple’s career is
them
A stabilization sub-stage
G
B Bringing new blood to the Corporate
B trial sub stage
A
D maintenance stage
154. A broad statement of the purpose, scope,
duties and responsibilities of a particular 159. Competitive strategy is for
H
job is A departmental strategy
-C
A Job specification B X business unit
B Job description C none of above
N
D none of above
D none of above
161. People who are often executives of cham-
N
156. Ten ‘C’ model of HRM architect was ad- ber of commerce, are classified in person-
vanced by ality type of
A Katz and Kahn A non enterprising
B X Alan Price B X enterprising
C Chester I. Bernard C social
18
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162. In a career development, establishing ca- C High performance management
reer plans is a/an model
A X individual role D Low performance Management
model
B managerial role
167. Human resource managers generally ex-
C employer role ert within the human resources de-
partment and outside the human re-
sources department.
ER
D line manager’s role
163. Which of the following labour legisla- A X line authority; implied authority
tions in USA made unions more powerful
than management? B staff authority; line authority
D
A X Wagner Act C line authority; staff authority
G
B Taft-Hartley Act D functional control; authoritarian con-
trol
A
D Landrum-Griffin Act
164. The interview in which pressure is delib- A training and development
H
erately put on the applicant is known as
B X performance appraisal
A Non-directed interview
-C
C recruiting and placement
B Directed interview
D compensation and benefits
N
A Organising people
continuous and. Two-way exchange of in-
formation between the superiors and the B X Span of control
subordinates is the core of
C Direction
A X High involvement management
model D Coordination
B Low commitment management 171. The measures the rate at which em-
model ployees leave the company.
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Chapter 1. Human Resource Management (HRM)
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A X training and development 178. Developing characteristics of people
needed to run business in .
B performance appraisal
A Short term
D
C recruiting and placement
B Medium term
G
D human resource planning
173. The term procurement stands for C X Long term
A
B training and development
other in a predetermined way is called
C pay and benefits
H
D health and safety A X Job rotation
-C
174. The other name of Sensitivity Training is B Job reengineering
A Brainstorming C Work mapping
N
an example of office. He is
A conventional personality A Most ethical in his deal
B non-conventional personality B X Fully against work ethics
A
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D quantitative job evaluation A unhygienic
182. Advertisements through newspapers, B DE motivators
TV, radio, professional journals and mag-
azines are methods of recruitment C X hygiene factor
A Direct D extrinsic factors
B X Indirect 187. Which of the following is not a traditional
method of organisational development?
ER
C Third-party
A Managerial grid
D E-recruitment
B Survey feedback
D
183. Focus on career development, tuition re-
imbursement plans are part of C Sensitivity training
G
A training and development D X Process consultation
A
C recruiting and placement applicants.
C Evaluation
A X extrinsic rewards causes detraction
D None of the above
B intrinsic rewards causes detraction
RA
A That conflict is always resolved. 190. The Managerial Grid was given by
B That there is an agreement between
N
A Kurt Lewin
all parties involved.
B Rensis Likert
C It achieves a set of lasting agreements.
C X Blake and Mouton
D X That conflict is contained within
manageable boundaries. D Hersey Blanchard
186. According to Herzberg, job salary and in- 191. The human resource management func-
centives are classified as tions aims at ?
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Chapter 1. Human Resource Management (HRM)
ER
worthiness among financial institutions
B Marketing Strategy, Human Resource
D Ensuring financial& Marketing Sta- Practices, Organisational Capabilities
bility
D
C Business Strategy, Human Resource
192. Which of the following is (are) the HRD
Practices, Organisational structure
score card?
G
A HRD systems maturity score D Marketing Strategy, Human Resource
Practices, Organisational structure
A phased retirement
D X Management by Objective
194. Aligning of skills, training and perfor- B preretirement counseling
mance to have a successful career is also
RA
C X talent management
known as
D modifying selection procedure
A phased retirement
199. Which pay is one of the most crucial pay
A
A X Performance
D modifying selection procedure
195. The first step in the human resource plan- B Strategic
ning process is C Bonus
A Preparing a job analysis
D Commission
B X Forecasting future human resource 200. Which one is not of Michael Porters five
needs force model of industry analysis?
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A Threat of new entrants A mission statement
ER
201. ‘OCTAPACE’ - the concept for study of or-
A Skills
ganisational climate was developed by
B Strategy
A Peter F. Drucker
D
C Structure
B Peter Segne
D X Standards
G
C X Udai Pareek 206. Which of the following is not a factor of
emotional intelligence?
A B Emotion
H
A X diversification C Reason
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Chapter 1. Human Resource Management (HRM)
ER
tronic systems, except C unsatisfactory satisfaction
A online recruiting can eliminate paper- D insubordination
work and speed up the hiring process
D
214. A technique, in which trainees are shown
B online learning can slash travel costs films on management techniques is called
G
and make training available anytime any- A X behavior modeling
where
A
ployees
D Both A and B
D online retirement planning can help
H
215. Which one of the following is not a func-
employees map out their future while re-
tion of the Personnel Department?
ducing questions and paperwork for HR
-C
211. Assertion (A): Performance Appraisal A Grievance Handling
cannot be error free and unbiased. Reason
B X Quality Management
(R): The Appraisal Methods are covertly
N
D Training
Assertion (A).
217. Protection available, against wrongful
N
D X Both Assertion (A) and Reason (R) discharge of employees from organization
are right, and Reason (R) validate Asser- is classified as
tion (A).
A statutory exceptions
212. In career development, seeking out infor-
mation for career is included in B common law exceptions
A X individual role C public policy exceptions
B manager role D X all of above
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218. Which of the following is not a method of 223. Ways of direct financial payments are
dealing with resistance to change?
A X increments based on time
A Participation
B increments based on piecework
B Facilitation and Support
C increments based on overtime
C X Coercion and Punishment
D increments based on occupations
D Education and Communication
ER
224. Data of benefits like employees insurance
219. In a re-engineering programme, when a and other fringe benefits can be collected
process changes so does the of the through
concerned employee.
D
A benchmark surveys
A Designation
B X salary surveys
G
B X Job profile
C primary survey
A
225. Kind of union security, in which employ-
220. Method of keeping and reviewing, record
ees are not member of union ,but, pay dues
of employees’ undesirable behavior at dif-
H
of union, classified as
ferent time intervals is
A closed shop
A X critical incident method
-C
B union shop
B forced distribution method
C X agency shop
N
221. Which one is not a part of McKinsy’s 7‘s’ 226. Job analysis produces which of the fol-
framework? lowing, regardless of the technique used?
A Systems A Benchmarks
RA
222. Traditional pay plan used in companies is 227. People having careers as school adminis-
mostly trator can be classified as
A person oriented A X social
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Chapter 1. Human Resource Management (HRM)
228. Public relations executives, tend to be one 233. Notion that woman and men should col-
of personality orientation types, regarded lect equal pay for comparable skills, con-
as sidered as
A non artistic A X comparable worth
B X artistic B incomparable worth
C non enterprising C definable worth
ER
D non-conventional D indefinable worth
229. Benefit paid to terminated employees or 234. Engineer occupation, classified as
laid-off employees is
D
A X realistic
A vacations and holidays
B investigative
G
B lifelong learning
C artistic
A
235. Which statements are incorrect?
230. When company has a single product line,
it is said to be a part of A Recruitment and selection are part of
H
the sourcing/attraction process
A X concentration strategy
B X Selection creates a pool of talent to
-C
B market penetration consider for future jobs
C product development C Recruitment enables the selection
N
231. Which of the following is not a method of D All of the above statements are incor-
on the job training? rect
A JIT 236. In traditional focus, use of statistical data,
included
RA
B X Simulations
A training and development
C Job Rotation
B performance appraisal
A
D Mentoring
C recruiting and placement
232. Which of these models is not a rational
N
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C Identification of training and devel- A Hockman and Coldham
opment needs.
B Hockman and Oldcham
D Criterion against which selection and
development programmes are validated. C X Hackman and Oldham
238. Measurement of results after training D Horkman and Olatham
programs is classified as 243. Which of the following is/are tech-
A measuring reaction nique(s) of Total Quality Management?
ER
I. Six Sigma
B measuring learning
II. Kaizen
C measuring behavior III. Just-in-time Management
D
D X measuring results IV. Business Process Reengineering
G
239. Which of these options is one of the non - A only I
analytical methods of job evaluation?
A
B Point ranking method
D X I, II, III and IV
C X Job - grading method
H
244. When ratings are collected from supervi-
D None of the above sors, customers and peers, considered as
-C
240. Which one of the following is not the A 350-degree feedback
characteristic of planning?
B 320-degree feedback
N
A It is pervasive
C X 360-degree feedback
B It deals with future
YA
D 380-degree feedback
C X It is not strategic 245. An overview of knowledge, skills and be-
haviors in a single diagram is called
D It involves selection of particular
RA
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Chapter 1. Human Resource Management (HRM)
ER
continue specific field, known as product aggressively is
A stabilization sub stage A X market penetration
D
B X trial sub stage B market development
G
D maintenance stage D both A and B
A
regularly to identify, analyses and solve (ii): The compensation must be as per the
product quality problems and to improve Job assigned.
H
general operations is known as
A Statement (i) is correct but (ii) is
A Task Group false.
-C
250. People favors career in which personal D Both statement (i) and (ii) are false.
needs of employees are subordinated to 255. is the process of estimating the
company is quantity and quality of people required to
meet future needs of the organisation.
RA
A realistic orientation
A X Demand forecasting
B investigative orientation
B Supply forecasting
C social orientation
A
C Environmental forecasting
D X conventional orientation
N
28
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257. One of the external sources of recruit- 262. HRM typically provides which of these
ment is ? types of training to temporary employees?
A retired managers and employees A Retirement planning
B dependents of deceased employees B Benefits options
C X gate hiring
C X Orientation
D none of the above
ER
D Career planning and management
258. Enabling employees to link company’s
and his own departmental goals is 263. Need-Hierarchy Theory was pro-
pounded by
D
A direction sharing
A Elton Mayo
B X goal alignment
G
B Mc - Fraland
C ongoing performance monitoring
A
tion of development opportunities is in- 264. A general statement or understanding
cluded in
H
which provides guidelines for decision-
A X individual role making to H.R. managers in respect of var-
ious H.R. functions and activities is known
-C
B manager role as
C employer role A X H.R. Vision statement
N
B X stay beyond than retirement age 265. What is the name of the experiment
which marked the beginning of Labour
C never leave the firm Welfare?
A
method’ is that; it is
A X simple to use C Philadelphia Experiment
29
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Chapter 1. Human Resource Management (HRM)
ER
and observation, known as
A Workers
A linking performance and pay
B X Jobs
D
B X scientific management movement
C Machines
C performance based system
G
D Departments
D low-performance work system 273. The contents of Job description involves
A
called B Organisational location of the job
A X stabilization sub stage
H
C Job title
B trial sub stage
D X All of the above
-C
assessment?
269. Benefit provided to an individual who
A Interviews
is unable to work, due to his or her own
YA
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A X unfreezing stage 281. Match the following
ER
c. Weber 3. Principles of Or-
A X Abraham Maslow ganization
d. Mooney& Reil- 4. Shop Manage-
B Peter F. Drucker ley ment
D
C Elton Mayo
G
A A − 3, B − 4, C − 1, D − 2
D Herzberg
278. When a sender manipulates information B A − 1, B − 2, C − 3, D − 4
A X expatriates
B Decentralization
B subordinates
C Restructuring
C coordinates
A
D X Outsourcing
280. Kind of union security, in which organi- D none of above
N
zations can hire current union members is 284. People who have conventional personal-
classified as ity often choose career of
A X closed shop A accountants
B union shop B bankers
C agency shop C credit managers
31
Do you know?
Chapter 1. Human Resource Management (HRM)
285. Kind of bargaining, in which both parties D X Selection, appraisal, rewards and
make every possible effort to negotiate and human resource development
communicate for an agreement, called 289. Stage in which a person sees progress in
A X good faith bargaining comparison of major goals and ambitions
is called
B distributive bargaining
A exploration stage
C descriptive bargaining
B growth stage
ER
D collective bargaining
C X midcareer crisis sub stage
286. Arrange the needs in the order given by
Abraham Maslow in his need hierarchy D maintenance stage
D
theory of motivation. 290. ‘competitive strategy’ includes
G
I. Esteem need A cost leadership
II. Self-actualization need
V. Social needs
A
D X both A and B
H
291. Each department of company helps in
A IV, I, III, II, V
achieving company goals is referred as
-C
B X III, IV, V, I, II
A Corporate strategy
C I, IV, III, II, V
B Competitive strategy
N
D III, V, IV, I, II
C X Functional strategy
287. Performance management distinct fea-
YA
32
Do you know?
C functional strategy A X HR Strategies
D none of above B HR Competencies
294. Factor comparison method is used as a
C Both (A) and (B)
technique of
A Job Analysis D None of the above
299. Teaching of current employees with skills
B X Job Evaluation
ER
needed to perform effectively on job is
C Job Design
A X training
D None of the above
D
B negligent training
295. Which of the variables is not used by mar-
keters for demographic segmentation? C both A and B
G
A Age D learning
A
C Gender known as
D X Poverty
H A Career aims
296. Which of the following is correct about
sustainable development? B Career plans
-C
B Job Identification A X2
D Job Description C 4
298. HR professional should apply risk man-
D 5
agement techniques to the different as-
pects of 303. Types of available union securities are
33
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Chapter 1. Human Resource Management (HRM)
ER
D X Opportunity to defend
A concurrent validation
309. A company’s HR team is responsible for
B X predictive validation
D
A training of supervisors
C criterion validity
B monitor the appraisal system affectiv-
G
D content validity ity
A
B assigning additional activities to 310. Specific procedure according to which
‘employees of company has legal rights to
H
workers
take part in policy designing’ is classified
C X moving workers from one job to the as
-C
other
A sub-determination
D none of above
B sub-ordination
N
D X codetermination
B Delegating
311. Package of salary, incentives and fringe
C Staffing benefits designed in a way to motivate em-
RA
ployees is known as
D X Managing
A HR strategy
307. Why are employers interested in em-
ployee engagement?
A
B performance appraisal
A To encourage employees to trust their C X aligned reward strategy
N
manager
D aligned compensating strategy
B To make a quick profit
312. The whole process of conducting a 360 -
C To make employees work harder for Degree Feedback process in any Organisa-
less tion could last about
D X Because engaged employees are A X 1.5 to 3 months
more motivated and prepared to give their
best to make the firm succeed B 3 to 6 months
34
Do you know?
C 6 to 9 months 318. Measure of ‘cost effectiveness’ among
employees is part of
D 9 to 12 months
A HRD culture
313. ‘market leadership’ can be best classified
as B X Business linkage score
A Potential opportunities C HRD competence score
B Potential Threats D HRD system maturity score
ER
C X Potential Strengths 319. First step in training process is
A X need analysis
D Potential Weaknesses
D
314. People having ‘social work’ as their ca- B instructional design
reers are classified as
G
C implement
A realistic orientation
D evaluate
A
C X social orientation
development, it is said to be
D artistic orientation A Xa satisfactory-promotable inter-
H
315. Defining your business means stating view
-C
A X detail of your market offering B a satisfactory-not promotable inter-
view
B profit figures C an unsatisfactory-correctable inter-
N
35
Do you know?
Chapter 1. Human Resource Management (HRM)
322. An interview, in which you ask about a 326. Situation; when parties in negotiations
candidate’s behavior in a certain given sit- are not able to settle negotiations further,
uation is classified as
A X situational interview A X impasse
ER
D job related questions D mediation
323. The following is the right process of train- 327. If there is no expectancy, instrumentality
ing: and valence then there will be
D
A extrinsic rewards
A Instructional design, validation, need
G
analysis, implementation and evaluation B intrinsic rewards
B Instructional design, need analysis,
try is superior to anything that host coun- 329. People in profession of carpenters can be
try offers, known as best classified as
A X realistic
A polycentric
RA
B non social
B geocentric
C investigative
C X ethnocentric
A
D non realistic
D expat-centric
330. Who is associated with the ‘illumina-
N
325. People; having social personality type of- tion experiment’ of the Hawthorne Exper-
ten choose careers as iment?
A auto sales dealers A Elton Mayo
B school administrators B X George A. Pennock
C lawyers C F. J. Roethlisberger
36
Do you know?
331. When team-building can be attempted by D line manager
creating artificial teams in which people 336. Strategic management process usually
get opportunity to experiment and learn consists of steps.
from their behaviour in a less threatening
context, it is based on: A Four
ER
C Action Research Approach D Seven
337. Productivity means
D Behaviour Modification Approach
A An act of increasing the knowledge
D
332. HR Department maintains records
and skill of an employee for doing a par-
A X Employee ticular job.
G
B Sales B Using the minimum amount of re-
A
D Inventory C X One’s skill abilities in meeting the
333. Lump sum payments given to employees, needs of the job which one is holding cur-
H
who move from one assignment to another rently.
are classified as D The ratio of an organisation’s output
-C
A ethnocentric allowances to its inputs.
338. The objectives of HRM are categorized as
B X mobility premiums ?
N
C X Immediate boss
D Any of the above B company performance
N
37
Do you know?
Chapter 1. Human Resource Management (HRM)
B R. F. Hoxie
B top management
C L. G. Reynolds
ER
which of the following should consistent to D all of above
each other?
A HR managers, Finance managers
346. What may be called the starting points of
D
B Head office, Brand the Human Relations theory?
G
C X Organisation, individual
A X Hawthorne experiment
C HR strategies
B Defect free products
38
Do you know?
A. The monitoring 1. The firm identi- A X the exploration stage
stage fies and confirms
the overall busi- B trial sub stage
ness direction.
C establishment stage
B.The clarification 2. Investment on
stage the human capi- D maintenance stage
tal and the value
352. Employees ‘career hazards’ are dealt in
placed by employ-
ER
ees on this invest- A coaching
ment.
C. The assessment 3. The firm checks B X mentoring
stage the new system
D
C career management
against strategy.
D. The design 4. The firm plans D career development
G
stage the proposed
353. Re-designing a business process, in get-
changes into
ting more efficient and effective results,
A
A redesigning jobs of workers
The correct order is
X A − 3, B − 1, C − 2, D − 4 B assigning additional activities to
A
H
workers
B A − 3, B − 1, C − 4, D − 2 C moving workers from one job to the
-C
C A − 1, B − 3, C − 2, D − 4 other
D X reengineering
D A − 3, B − 2, C − 1, D − 4
N
A X Line managers
A Behaviour
B Staff managers
B Workplace misbehaviour
C Leaders
C Organizational behaviour
D Advisory board members
351. Stage when a person seriously explores D X Perceived organizational support
occupational alternatives is called 356. Work design is an example of
39
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
what we intended to know, is
A job descriptions
A X test validity
B job analysis
B criterion validity
D
C X job specifications
C content validity
G
D Both A and C
358. Strategic thinking is a process. D reliability
A
B Long term tivity?
C X Continuous
H
A Coalition Bargaining
D All of the above B Concession Bargaining
-C
359. The critical role of the SHRM Application
Tool is to: ? C X Productivity Bargaining
N
tion. is
40
Do you know?
A Consolidation 370. ‘rate of return on investment’ is classified
as
B Geographic expansion
A X long-term shareholder value
C Differentiation
B calculating stock value
D X Both A and B
C calculating return on investment
366. The industrial Disputes Act 1947 pro-
vides the following industrial relations D calculating working capital
ER
machinery for resolution of conflicts ex- 371. Performance management includes
cept
A X daily and weekly interactions
A Concelation
D
B meeting semiannually
B Arbitration
G
C yearly meetings
C X Negotiations
D never having meeting with subordi-
C Herbert A. Spencer
C Sony
D Charles A. Spaulding
N
D Ford
373. The principle of organisation that no em-
368. Which of these activities are not included ployee should report to more than one su-
YA
B Span of control
B Motivation and communication
C X Unity of command
C Safety and health
D Unity of direction
A
41
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
tures of functions for inventory in addition
to the total number of functions
D X All of the above
380. What is meant by the term ’management
376. Next step after ‘defining current business’ by objectives’?
D
is to
A System of giving the authority to
A X external and internal audit
G
carry out certain jobs by those lower down
B Formulating a new direction the management hierarchy
A
D Implement the strategies team
C X The setting of objectives to bring
H
377. Justice and fairness of a result of a deci-
sion is often classified as about the achievement of the corporate
goals
-C
A descriptive justice
D The control of the Organisation by
B procedural justice those in the ’head office’
N
B Not attracting the best human re- 382. Who has advanced the Bottom of the
sources Pyramid concept?
N
B Peter Drucker
D X Providing Best training methods
379. Manpower inventory involves C Garry Dessler
42
Do you know?
A human process intervention A Job design
ER
A job specification
A Personnel administrator
B job design
B X Business ally
D
C X job description
C Payroll advisor
G
D job evaluation
385. Who coined the term ‘informal sector’? D Organisational geographer
A
B Amartya Sen
A X imaginative
C Mahabub Ul Haq
H
B assertive
D X Keith Hart
-C
386. Which of the following is a Matrix Orga- C achievement
nization? D autonomous
A When projects are geographically
N
less hierarchical
D X When project structure is superim- D Five ways
posed on bureaucratic structure 392. Term ‘job enlargement’ means
387. Which of the following term best repre-
A
sents the individuals who have interests in A redesigning jobs for workers
an Organisation and are influenced by it?
N
43
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
sition where employee is no longer needed
is included in D Project planning
D
B X transfers
A X internal training
G
C reality shock B Increasing pal skill
A
first step in Pre-screening is the ?
400. Assisting managers in HR functions of
A in-person interview
H
management, known as
C X staff manager
N
D telephone interview
396. Types in which benefits are classified are D all of above
YA
44
Do you know?
D X To increase contact between man- 408. Business plans designed to achieve the or-
agers and employees ganizational objectives is called
403. Which one of the following is not a char-
A Human Resource Planning
acteristic feature of Indian labour force?
A Lack of mobility B Human Resource Forecasting
B X Homogeneous in nature C X Strategic plan
ER
C Low degree of unionization rate
D Corporate Development Plan
D High rate of absenteeism and labour
409. Which of the following is a process of sys-
turnover
tematically identifying, assessing and de-
D
404. Straight commission plan pay salespeo- veloping organisational leadership to en-
ple for their hance performance?
G
A X results
A Career planning
45
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A phased retirement tionary effort
417. A job design is ?
B X preretirement counseling
D
A the design involving maximum ac-
C honoring experience ceptable job design qualities to perform a
G
job
D modifying selection procedure
414. Arrange different phases of Hawthorne B X the division of total task to be per-
A
I. Relay assembly test room experi-
ments termination of the worth of a job
H
II. Bank wiring observation test D none of the above
III. Illumination experiment 418. ‘B.F Skinner’ proposed motivation model
-C
B behavior reinforcement
A I, II, III, IV, V
YA
C behavior reshaping
B X III, I, V, II, IV
D X Both A and B
C III, II, V, I, IV
419. Reduced responsibilities of senior em-
RA
A X Standardisation
C honoring experience
N
B Unity of direction
D modifying selection procedure
C Stability of tenure
420. The Government of India introduced
D Subordination of individual interest “The Workers Participation in Manage-
to common interest ment”, Bill in Parliament in
416. What are the ideas underpinning ‘soft, A 1983
commitment’ or ‘high-road’ HRM prac-
tices? B 1988
46
Do you know?
C X 1990 426. Qualitative or quantitative information
for maintaining or changing performance
D 1981 is part of
421. Procedure of ranking jobs or grouping in
clusters is included in A X performance feedback
A getting job information B performance appraisal
ER
C ranking jobs D appraisal feedback
D
422. Organisational factors affecting job de- classified as
sign are
A misconduct
G
A X Workforce and cultural factors
B lack of qualifications
A
D X insubordination
D Feedback and diversity factors
428. An employee training and confidence
H
423. Mentoring is very useful when mentors building is best classified as
works for
A extrinsic rewards
-C
A X same department
B intrinsic rewards
B different department
N
C de-expectancy
C informal training
D X expectancy
YA
D formal training
424. If a person finds imbalance between his 429. Stage in which person focuses on main-
services and paid salary taining established position is called
RA
425. Engineers and scientists analytical job’s 430. Jobs pay rates on basis of each individual
needs performance is called
47
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
432. Counseling with employees before retire- tice.
ment for second careers outside firm is an
A Clarification
example of
B Monitoring
D
A phased retirement
C Assessment
B X preretirement counseling
G
D X Design
C honoring experience
438. Workflow detailed picture is called
A
433. Determining duties and characteristics of
positions in staffing, known as B X process chart
H
A job descriptions C process management
D production unit
-C
B X job analysis
439. Which personnel association uses the
C job specifications idea of bundles of integral HRM practices?
N
435. Wages and salaries are included in searches instead of internal searches?
A Legal requirements
N
48
Do you know?
A phased retirement 446. Which of the following is not a part of dis-
ciplinary action?
B preretirement counseling
A X Transfer
C X talent management
B Warning
D modifying selection procedure
442. Changing process in which change is for- C Discharge
mulated and implemented by employees is D Suspension
ER
called
447. The three phases of recruitment process
A X organizational development are
D
B organizational change A X Planning, Implementing, Evaluat-
ing
C Lewin change process
G
B Planning, Implementing, Screening
D Maslow’s change hierarchy
A
or projected job openings is
448. People that are attracted to occupation of
A Screening process
H
biologist is best classified as
B X Selection process A realistic orientation
-C
49
Do you know?
Chapter 1. Human Resource Management (HRM)
A X Because it focuses on the internal 455. The system of ranking jobs in a firm on
human resources of the business as a the basis of the relevant characteristics, du-
source of sustainable competitive advan- ties, and responsibilities is known as
tage
A X Job evaluation
ER
B Because it advocates tight vertical in-
tegration between the organisation’s busi- B Job design
ness strategy and human resource strategy.
C Job specification
D
C Because it relies on a set of high-
commitment HR practices to deliver sus- D Job description
G
tainable competitive advantage. 456. Which of the following is a disadvantage
D Because it focuses on the external of using an executive recruiter?
A
B adept at contacting candidates who
are not on the job market
H
A Attitude
C X unfamiliar with company percep-
B X Affective component
-C
tions of ideal candidate
C Behavioural component D ability to keep identity of firm confi-
dential
N
i) Promotion providers?
ii) Performance appraisal
I. administration of pension plans
iii) Recruitment
RA
50
Do you know?
A D. Harnett and L. Cummings 463. Job changes in an existing job, in same
firm for retirement aged employees is an
B C.A. Barlett and S. Ghoshal example of
C Ronen Simcha and Oded Shankar A X phased retirement
D X Eric Tryst, Fred Enery, Eina B preretirement counseling
Thorsrud
C honoring experience
459. In recent years, job title and tenure is re-
ER
placed by D modifying selection procedure
464. Providing employees with basic back-
A X employee performance and compe- ground information about the firms is
tencies
D
A Education
B company growth and market share
G
B X Employee Orientation
C employee skills and creativity
C Colleges and universities
A
465. In career development, providing perfor-
based incentive plan?
mance feedback which is career oriented is
H
A Halsey Plan part of
B manager’s role
C Rowan Plan
C X employer’s role
N
D Emerson Plan
461. Which of the following is not a method of D line manager
YA
B Social Insurance
B Job evaluation
C Social Assistance
C Job description
D Mutual Assistance
A
identify, “what the job holder does”? “how optimal ‘HR’ utilization is part of
it is done”?& “why it is done”?
A Coordinative function
A Job specification
B X Staff function
B Job evaluation
C Line function
C X Job description
D all of above
D Job title 468. Bonuses are part of
51
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
dividual of those psychological systems year
that determine his unique adjustments to 474. ‘unfreezing stage’ in Lewin organiza-
his environment” - is given by tional change process, considered as
D
A X Gordon Allport A X mobilize commitment
G
B James Watson B consolidation of gains
N
C monitoring and assessing programs
A
475. The expertise of human resource de-
470. Commitment strategy is inherently
partments became indispensable with the
H
A Short term
A introduction of employment laws
B X Long term
-C
vided under the Code of Discipline? 476. The best medium to reach a ’large audi-
ence for the process of recruitment is
A Grievance Procedure
A Casual applicants
RA
D Employment agencies
472. Process of arming employees of organiza- 477. The business side of the process begins
N
tion with technology tools, to get jobs done with the strategic as the guiding
is called framework.
A X workplace flexibility A HR
B work hour flexibility B X Plan
C work week flexibility C Policy
D contributory flexibility D None of the above
52
Do you know?
478. Basic difference between piecework and D distributive code
standard hour plan is of
483. ‘Microsoft’ pays new programmers for
A X percent premium learning Windows particulars, classified
as
B proportion premium
A X pay plan based on knowledge
C fixed premium
B pay plan based on title of job
D variable premium
ER
479. In Lewin organization change process, in- C pay plan based on tenure
troduction of new attitudes and behaviors
D pay plan based on performance
is included in
D
A unfreezing stage 484. Compensations and reward packages are
designed for employees, must help com-
G
B X moving stage pany to achieve its
N
C refreezing stage
A C X strategic goals
H
A Are dissatisfied with certain aspects
of their jobs. D compensation strategy
-C
B Feel that they lack influence with 485. Which of the following is the meaning of
management to make the needed change. ‘Golden handshake’?
A It is a gift.
N
482. Document that consists of all ethical stan- B X Training, education and develop-
dards that employer expects from employ- ment
ees is classified as
C Education, training and development
A X ethics code
D Development, training and education
B descriptive code
53
Do you know?
Chapter 1. Human Resource Management (HRM)
A Feedback and Performance coaching 492. Which of the following is not a type of
wage differentials?
B Potential Appraisal and Develop-
ment A X Social
C Performance Appraisal B Industrial
D X All of the above C Geographical
488. Which is not a Training Method?
D Occupational
ER
A Management Role Playing 493. Techniques which allow employer for
flexible labor stance is
B Workshop
D
A job classification
C Multiple Management
B job evaluation method
G
D X Recruitment Method
489. The number of people hired for a partic- C job ranking technique
A
pressed as 494. Which of the following is not a regulative
type of labour legislation?
A Application ratio
H
A X Factories Act, 1948
B Recruitment ratio
-C
B Trade Unions Act, 1926
C X Selection ratio
C Industrial Disputes Act, 1947
D Employment ratio
N
54
Do you know?
D Line managers alone are responsible C monitoring performance metrics
for developing, implementing and evalu-
ating the HR programmes while staff ad- D X all of above
visors are not all involved in any matters 500. A problem occurs when supervisor might
concerning HR. rate all employees ‘high’ or ‘low’ is called
496. Score that measures how much business
goals are achieved by ‘HRD’ efforts is A X lenient/strict tendency
ER
A HRD culture B biasing tendency
D
D different tendencies
D HRD system maturity score 501. Ranking of all employees, measuring a
G
497. Which of the following human resource specific trait such as communicating is
practices can be useful in reducing work- measured in
A
A safety training
B management by objectives
B disability management
H
C X alternation ranking method
C safety incentives
D paired comparison method
-C
D X all of the above
502. When Human Relations training is given
498. Read the following statements on HRD to managers the method adopted is:
N
55
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
the following is not a part of it?
A Generation X
A Individualism vs. Collectivism
B Generation Y
D
B Power Distance
C X Baby Boomers
G
C Uncertainty Avoidance
D none of above
D X Quality vs. Quantity of Life
508. Job analysis information can be collected 513. Which of the following is not a cross cul-
through tural theory of international HRM?
A
56
Do you know?
A X code of ethics A X Interviews
B word of ethics B questionnaires
C ethics/ dilemma C appraisal interview
D Training Manual D none of above
515. System which is usually based on infor-
520. The objectives of HRM are categorized as
mation technology, is
ER
A phased retirement A Personal objectives
D
C X talent management C Organisational and social objectives
G
D modifying selection procedure D X All of the above
516. The process which best defines the locat- 521. Scope of the HRM includes
A
ployees
A Human resource planning
B HR training and development
H
B Selection
C Industrial relations
C X Recruitment
-C
C In-basket exercise
D X Men D Apprenticeship training
518. According to Edwin Flippo, the first and
523. Recruitment is widely viewed as a pro-
immediate product of job analysis is
A
cess
A X The job description
A X Positive
N
57
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
are
A X competency based pay
A X Rapport building, Exploration, Ac-
B time based pay tion planning
D
C internship based salary B Support building, Exploration, Ac-
tion planning
G
D training based pay
C Rapport building, Explanation, Ac-
526. Dimension which measures competency
? B non-binding arbitration
A Retirement and separation of em- C X interest arbitration
YA
ployees
D rights arbitration
B HR training and development
532. Company seeking ethical standard must
Industrial relations
RA
C purport to
D X All of the above A Good Employee Relation
528. Employees involuntary separation from a
job for a certain time period, known as B Better Production Portfolio
A
58
Do you know?
A X 20 + needs Murray 538. Recruitment is widely viewed as a
process?
B 16 traits Eysenck
A X Positive
C 3 traits Cattell
B Negative
D 5 traits Costa& Merree
C Both Positive and Negative
534. A is a company’s plan for how
it will balance its internal strengths and D Unnecessary
ER
weaknesses with external opportunities 539. Match List-I with List-II and select the
and threats in order to maintain a compet- correct answer using the codes given be-
itive advantage. low the lists:
D
A SWOT analysis List-I List-II
G
a. An ordinary I. Hierarchy The-
B mission statement
person does. want ory
to work on his own
59
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
D Vertical Communication responsibility is called
543. The main objects of Training Method is A X promotions
D
A X Introduction of New Technology B transfers
B To earn money
G
C reality shock
C To obtain property D formal training
A
544. ‘HR’ manager must be familiar with
A Employment planning
A Strategic planning
H
B Human resource planning
B Production department
-C
C Succession planning
C Marketing and finance
D X all of above
D X all of above
N
ous key factors that will tell the overall per- A Infrequently conducted
formance of a job.
B Typically is unbiased
A X Elliot Jecques
C Typically is related to future
B Fred Luthas
D X Typically biased job performance
C Juran
552. Which are the factors by which the pro-
D None of the above cess of job design can be affected?
60
Do you know?
A Behavioural A Organization function
ER
A X trainee is allowed to work full time
A conventional personality
analyzing and solving problems in other
B non-conventional personality departments.
D
C X investigative personality B trainee moves from department to
department to broaden experience.
G
D non investigative personality
C trainee is presented with written de-
A
A human process intervention side the organisation.
559. An automated end to end process of
H
B X techno structural interventions
managing and compensating employees is
C strategic intervention called
-C
C X Graphology A X Duplicate
D Physiognomy B Structured
A
61
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Chapter 1. Human Resource Management (HRM)
ER
D optional benefits
B X home country nationals
563. The following are the factors which come
under ? Work planning? that is compo- C expatriates
D
nent systems of HRD
D subordinates
G
A Contextual analysis
568. Job descriptions are also called as ?
B Role analysis
A
B Task analysis
D X All of the above
C performance oriented
H
564. An informal employee-manager refers to
D Credit analysisSubmitted by: Sana
A X social recognition program
-C
Ullah Swabiwal
B performance feedback 569. Duties of ‘HR’ manager and staff func-
tions consist of
N
C non-financial awards
A X Assisting line manager
D financial awards
YA
D all of above
B Jammu& Kashmir
570. A category, testing learned skills and
C X Andhra Pradesh principles, known as
A
62
Do you know?
A X enterprising oriented A X Exit interview
B investigation oriented B Feedback interview
C social orientation C Convincing interview
D conventional orientation D Directed interview
572. An “Assessment Centre” is 576. Manager who can only issue orders in his
A A place own department
ER
A Line managers
B A technique
B X Staff managers
C X Both (A) and (B)
D
C HR managers
D None of the above
G
573. The statement which best describes the D all of above
function of Human Resources Planning is 577. Which is the scope of HRM as per Dale
A
focuses on maximizing employee contri-
bution in order to achieve Organisational B Collective Bargaining
H
success C Departmental Administration
B X The’ process of ensuring that peo-
-C
ple required running the company are be- D X All of the above
ing used as effectively as possible espe- 578. The following is not a job evaluation
cially in fulfilling developmental needs method.
N
B Point Method
C The formal process of familiarizing
new employees with the Organisation, C Ranking method
new job, work units and culture values, be-
RA
A X an individual role
B X HR portal
B a managerial role
C data warehouse
C an employer role
D URL
D a line manager’s role 580. The organization’s must be con-
575. An interview conducted at the time of an ducive to productivity and quality im-
employee leaving the organisation is called provement.
63
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A planning
vide training to its employees regarding
B preparation the operations of newly installed machine?
A Staff
D
C follow-up
G
582. In this technique, personnel specialists C Line
and operating managers prepare lists of
64
Do you know?
590. One of the following is not included in job D X Involves giving employees work
descriptions: with a greater degree of responsibility and
autonomy
A Duties
595. Time and Motion Study was propounded
B Job title by
C Location A Elton Mayo
D X Penal actions
ER
B Henry Gnatt
591. Job analysis is must for employees
C X Frank B. Gilberth
A training
D
D Louis D. Brandies
B performance appraisal
596. Job schedules in which employees can
G
C compensations work for fewer days, but, for longer time
in each day are classified as
N
D X all of above
A
mance feedback is sometimes called
degree assessment. B X compressed work week
H
A 90 C flexible work week
B 180
-C
D stable work week
C 270 597. A trade union is an organisation of
N
C Bank
C X potential strengths
D Customer
D potential Weaknesses
594. Job Enrichment involves 598. Human Resource Management includes
A
work
B Human Resource planning
B Is a programme through which man-
agement seeks greater productivity from C Employee services
workers
D X All of the above
C my answer: (that staff is moved pe-
riodically from task to task in order to in- 599. The classical theorists favoured organisa-
crease variety and interest tion based on
65
Do you know?
Chapter 1. Human Resource Management (HRM)
600. Three tier framework of industrial rela- 605. The concept of management by objectives
was given by
ER
tions was proposed by:
B Luther Gulick
D
B John T. Dunlop
G
D Blake and Mouton
D X Kochan, T.A., et. al
A point method
A X potential opportunities
B job classification
B potential threats
C X job grading
C potential strengths
D aligned reward strategy
D potential weaknesses
609. ‘performance’ appraisal feedback always
604. Factors for determining pay rates are includes
66
Do you know?
A assessment of employee performance D Nominal Wage
ER
C X Five
A applicant tracking
D Six
B on boarding
D
615. A method in which corresponding points
C performance management of each compensable factors for calculation
G
of total point is called
D X all of above
611. One of the important organizational fac- A X point method
A
A X Workflow
C job classification
B Autonomy
H
D alternation ranking method
C Feedback 616. Succession planning can best be ex-
-C
D Diversity plained by
612. Based on his 14 principles, Edward Dem- A Activity in which managers make de-
N
to live in reasonable comfort, having re- A consider how the various new stake-
gard to all obligations to which an average holders and clients will use the system
worker would ordinarily be subject to
B X train the employees that will be re-
A Fair Wage sponsible for the administration of the pro-
cess
B Living Wage
C draw-up a flow chart of the current
C X Minimum Wage assessment process
67
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
tion to the candidate to obtain the informa-
C Rotation tion from him; it is called
D
619. Which one is not a non-quantitative job B A well-organized interview
evaluation method?
G
C A systematic type interview
A Grading method
A
C X Point rating method towards
view A classes
C unsatisfactory-correctable interview B X grades
D unsatisfactory-uncorrectable inter- C rank jobs
view
622. is the process of deciding how to D combine ratings
fill the company’s most important execu- 627. An analysis of pending retirements
tive positions. should include
68
Do you know?
A determination of average retirement A classifying jobs
age
B grading jobs
B planning pension benefits
C ranking jobs
C determine extent of retirement prob-
lem D X none of above
D X all of above 633. According to Fredrick Herzberg, a per-
son’s high-level needs are classified as
ER
628. The Recognition may be shown in the
form of A unhygienic
A A pat on the back of employee
B unmotivated
D
B Promotion
C X motivators
G
C Assignment of more interesting tasks
D hygiene’s
N
D X All of the above
A
leadership theory?
A personal competencies
A Trait Theory
H
B X interpersonal competencies
B X Situational Theory
C business management
-C
C Behavioural Theory
D Both A and C
630. The poor quality of selection will mean D Contingency Theory
N
extra cost on and supervision. 635. ‘cost advantages’ can be best classified as
YA
C X potential Strengths
D None of the above
D potential Weaknesses
631. Basic approach in employee’s perfor-
636. During which plan was the National Ap-
A
69
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
643. Process of identifying, assessing and de-
A phased retirement veloping leadership is called
D
C honoring experience B Human resource planning
G
D modifying selection procedure C X Succession planning
639. What are the benefits of human resource
N
D all of above
A
A Achieve economy in hiring new ing and development workshops is part of
workers.
A individual role
H
B Match personnel activities and future
organization objectives efficiently. B manager role
-C
C Improve the utilization of human re- C X employer role
sources.
D line manager
N
classified as
A X succession planning
A X exploration stage
B performance management
B trial sub stage
RA
C compensation management
C establishment stage
D e-recruiting
D maintenance stage
646. Which of the following is Herzberg’s hy-
A
70
Do you know?
A Co-ordination A X Turnover
B Co-operation B Behaviour
ER
tion results, known as
A situational interview
A X straight piecework
B X stress interview
D
B proportional piecework
C behavioral test
C dis-proportional piecework
G
D job related interview
D variable piecework 654. Which of the following is not a ‘lab’ in the
A A Cousin lab
H
B non commission plan B Family lab
C competitive plan C Stranger lab
-C
C job specifications
D conventional orientation D both A and C
651. Instructing, educating and training em- 656. Which of the following is not a semantic
ployees and subordinates is called
A
barrier of communication?
A X coaching A X Inattention
N
71
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
cess is said to be a costly affair.
gain by joining together to negotiate with
A Internal recruitment employers?
D
C Cost remains same for both types B Human Relation movement
G
D None of the above C Employment Legislations
A
A Training aids 664. are responsible for assisting and ad-
vising line managers in areas like recruit-
B Internal and external faculty ing, hiring, and compensation.
H
C Training resources A X Human resource managers
-C
A Canteen
665. An equity theory of motivation applies to
B Creches employees who are often
A X under paid
RA
C First Aid
B over paid
D X Drinking water
661. Counseling and compensation of em- C regularly paid
A
ployees is part of
D non paid internees
X Staffing
N
72
Do you know?
667. The process of developing an applicants’ 672. When person’s performance in an inter-
pool for job openings in an Organisation is view is neither satisfactory nor correctable,
called
A satisfactory-promotable interview
A Hiring
B satisfactory-not promotable inter-
B X Recruitment view
C Selection C unsatisfactory-correctable interview
ER
D Retention D X unsatisfactory-uncorrectable inter-
668. Factors contribute to differentiate its mar- view
ket offering from other products is called 673. Which term describes union membership
D
is not required as a condition of employ-
A Positioning
ment, classified as
G
B X Competitive advantage A right to proceed
C Consolidation
A
669. An theory states that employees seek bal-
ance between offered services and taken D right to join a union
H
salaries is called 674. People who are investment managers in
A X equity theory of motivation personality orientation are classified as
-C
B supplemental pay
B Interest Test
C sick leave pay
C Personality Test
A
D X severance pay
D X All of the above
671. For helping mentors and to make them
N
understand about their respective respon- 676. Process of classifying, ranking jobs and
sibilities, a manager needs assigning points to jobs is called
73
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
questions and answers before time is
678. What our business is is stated in called
A X mission statement A non directive interview
D
B strategic goals B X directive interview
G
C vision statement C Both A and B
D all of above
A
using E-recruiting, these include
A Training and Development
A it decreases the effectiveness of the re-
H
B Advising to the departmental officers cruitment process by reaching larger num-
bers of qualified people
-C
C Advising to the top management
B it increases recruitment costs, it de-
D X Both (A) and (B)
creases and streamlines the administrative
N
680. Identifying and executing the firm’s mis- process cycle times
sion by matching its capabilities with de-
mands of its environment is the firm’s: C it does not allow the company to eval-
YA
74
Do you know?
A X training and development A X Task identity
B performance appraisal B Task significance
C recruiting and placement C Feedback
D human resource planning D Autonomy
687. The International Institute of Labour 692. After ensuring external and internal eq-
Studies was established in the year: uity, next step in establishing pay rates is
ER
A 1919 A X group similar jobs
B X 1960 B price each pay grade
D
C 1926 C fine tune pay rates
G
D 1978 D determining the worth of each job
688. The leadership prototype 693. In talent management end to end pro-
A
B Emphasizes leadership development A succession planning
C Is useful primarily for selection and
H
B X performance management
training of employees
C learning management systems
-C
D Uses LPC (Least Preferred Co-
worker) as an important component D e-recruiting
689. Job analysis includes the preparation of 694. Which of the following are the decisions
N
75
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
Alignment
D 30 days
II. Assessing the competitors strengths
697. United States executives, who are work-
and weaknesses
ing in Australian branch of United King-
D
dom multinational bank are an example of III. Assessing the environment and
changing organisational structure,
G
A X Third country nationals systems and culture
B home country nationals IV. Developing the work climate to en-
A
A I, II and III
H
698. When person’s performance is not satis-
factory but can be improved is B I, II, III and IV
-C
A satisfactory-promotable interview C X I, III and IV
B satisfactory-not promotable inter- D I, II and IV
N
view
702. HRM function does not involve
C X unsatisfactory-correctable inter-
YA
view A Recruitment
D unsatisfactory-uncorrectable inter- B X Cost control
view
RA
A X employee orientation
C both A and B
76
Do you know?
A training and development A X action research
ER
A human process intervention A job finding
B techno structural interventions B X job summary
D
C X strategic intervention C job analysis
G
D HRM interventions D job specification
706. Treating employees as precious human 711. Effective human resource management
A
A Hard HRM
A placing the right person in the right
B X Soft HRM job
H
C Medium HRM B training employees
-C
3. Job incentives
D salary incentives
4. Recruitment
708. A systematic method to teach skills for
job while presenting facts and getting feed- 5. Selection
A
77
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
D Labour is less mobile.
A Reassign the jobs 719. ‘Case of Schimdt’ is associated with
which School of Management thought?
B Redesign the jobs
D
A Systems Approach
C Reduce work hours
G
B Behavioural School
D X All of the above
C X Scientific Management
A
720. Supplemental insurance plans are in-
actually functions within the organization
cluded in
is called:
H
A long-term incentives
A Job Determination
-C
B short-term benefits
B Job Analysis
C X executive perks
C X Job Evaluation
N
D job ranking
D Job Grading
721. Low absenteeism and turnover is the out-
YA
716. High performance work system leads to come of which of the following core di-
mensions described by the Job Character-
A X superior employee performance
istics Model
B low labor costs
RA
A Autonomy
C safer workplaces B Feedback
D less employee turnover rate C Task Identity
A
78
Do you know?
723. According to Fredrick Herzberg, person’s A human process intervention
low-level needs are classified as
B techno structural interventions
A X hygiene’s
C strategic intervention
B motivators
D X HRM interventions
C unhygienic
728. Manpower inventory involves ?
ER
D unmotivated
A the classification of the inventory of
724. Which type of promotion has been de- workers in an organisation in addition to
scribed by W. R. Spriegel? the qualities.
D
I. Departmental Promotion B X the classification of characteristics
of personnel in an organisation, in addi-
G
II. Inter-departmental Promotion
tion to counting their number.
III. Inter-plant Promotion
A
number.
A X I, II, III
D the classification of characteristic fea-
H
B II, III, IV tures of functions for inventory in addition
to the total number of functions.
-C
C I, II, IV
729. The Integrated system model is also
D I, III, IV known as
N
?
A X long-term incentives C Integrated Model
B short-term incentives
730. An aggregate of several related action
C pay scale
plans that have been designed to accom-
D ranking jobs plish a mission within a specified time pe-
A
riod is known as
726. Human Resource Management is ?
A X Programme
N
A X Employee oriented
B Process
B Employer oriented
C Project
C Legally oriented
D Policy
D None of the above
731. Focus on long-term issue, that are hard-
727. ‘reward systems’ is an example of to-reverse are part of
79
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A X wide range of jobs
attributed as a reason for downsizing.
B lesser range of job 737. When employee’s high expectations con-
front reality of boring job, it is called
D
C only one type of job
A promotions
D unspecified job description
G
733. The technique that have been used to B transfers
evaluate an employee in comparison with
A
A X Ranking
738. ‘quality circles’ is an example of
B Forced choice
H
A human process intervention
C Essay evaluation
B X techno structural interventions
-C
D Critical incident technique
C strategic intervention
734. Which of the following act represents
N
A structured only
A X Fair employment
B unstructured only
B Legal compliance
RA
735. Span of control and management level of formation that should be provided by ap-
executive is included in plication forms?
N
80
Do you know?
A recruiter 746. Downside of management by objectives is
ER
defines whom would you D both A and B
A supervise
747. A manager may delegate any of the fol-
B report to lowing except
D
C work with A X Responsibility
G
D X all of above B Authority
N
743. Kind of arbitration in which parties are
A
D None of the above
A binding arbitration
748. For forecasting the demand for man-
H
B X non-binding arbitration power, the important techniques used are
-C
C interest arbitration A Delphi Techniques
D rights arbitration
B Statistical Techniques
N
A job complexity
D X All of the above
B employer’s ability to pay
749. In Lewin organizational change process,
‘creation of sense of urgency’ is called
RA
81
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
C X Job analysis
‘extrinsic rewards’ is explained in
D Performance appraisal
A Victor Vroom expectancy theory
756. Which four are the factor influencing the
D
B X Edward Deci motivation theory Human Resource Management of an or-
ganisation.
C Maslow’s motivation theory
G
i) Size of workforce
D Fredrick Herzberg motivation theory
A
reer development with subordinates is in- iv) Political influence
cluded in v) Change in technology
H
A individual role
A (i), (ii), (iii) and (iv)
-C
B X manager role
B (i), (ii), (iii) and (v)
C employer role
C X (i), (ii), (iv) and (v)
N
D line manager
D (i), (ii), (iv) and (v)
753. Who is father of Administrative Manage- 757. Advising, counseling and guiding em-
YA
D career development
754. Which of the following is not a part of the 758. Pay for time not worked, sick leave, sup-
N
Scheme of Workers’ Participation in Man- plemental benefits and severance pay are
agement in India? types of benefits called
A X Industrial Level Councils A X supplemental pay benefits
B Shop Level Councils B optional pay benefits
C Joint Level Councils C compensation law benefits
82
Do you know?
759. How often HR planning process is imple- A INTUC, AITUC, BMS and UTUC
mented within an Organisation?
B AITUC, BMS, CITU and HMS
A X Continuously
C X AITUC, HMS, INTUC and UTUC
B Annually
D BMS, CITU, HMS and INTUC
C Bi-annually
764. Human resource department plays/serves
as
ER
D Quarterly
760. An example of ‘variable pay’ is A X advisory role
D
B pay for performance C hiring department only
G
C pay for skills D training department only
N
765. Understanding career skills and effec-
A (A) is right and (R) is a correct expla- 766. Strike occurs when one union of workers
nation of (A). strike in favor of another union of workers
YA
83
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
is a tool of
A tell-and-listen
A keeping retirees
B tell- and-sell
B keeping employees
D
C problem solving
C attracting retirees
G
D X all of above
770. Step in which employer and employee D X Both A and C
A
A defining the job
H knowledge, and information?
A in-person interview
A Upgraded technology
B on-site visit
B X Human mind
C X application form
C Competitors’ pressure
D telephone interview
D Research& Development
773. Main disadvantage of critical incident
method is 778. HRP stands for
84
Do you know?
A Human resource project A economic trends
779. A Competency consists of ? 784. The following are the key factors of the
new economic policy.
ER
A The specific tasks a person must do
A Privatization
B Skills and behaviours
B Market friendly state
D
C A list of tests that will measure cogni- C Liberalisation
tive ability
G
D X All of the above
D X Communications and behaviour
785. An advantage of Management by Objec-
A Wage survey
B reality shock
B X Decision Bank Method
C promotion
RA
C Employee classification
D transfer
D None of the above 787. Which of the following is not an ad-
782. An advantage of ‘critical incident vantage of using a private employment
A
method’ is agency?
N
A avoids central tendency and biases A it may be faster than in-house recruit-
ing
B avoids central tendency and biases
B it does not require internal recruit-
C provides behavioral anchors ment specialists
85
Do you know?
Chapter 1. Human Resource Management (HRM)
788. Availability of information systems for 793. Which factor does not involve in commu-
updating and integration of learning, re- nication to employees
cruitment and employee pay, is part of
A interviewing
A phased retirement
B disciplining
B preretirement counseling
C counseling
C X talent management
D X compensating
ER
D modifying selection procedure
794. Blue collar workers often get paid on
789. Asking manager ‘Does employee is in-
formed about performance standards’ is A X time based pay
D
part of
B performance based pay
A X antecedents
G
C extra bonuses
B behavior
A
D counseling job analysis is called ?
790. Bottom line of any business plan is A Job design
H
A marketing plan B Job classification
-C
B X financial plan C X Job description
C personnel plan
D Job evaluation
N
A X keep retirees
B keep employees C ongoing performance monitoring
86
Do you know?
A job specification 803. Method in which employer first choose
higher and lowest, then secondly choosing
B job description highest and lowest is
C X job evaluation A X alternation ranking method
D employee training B point method
799. Why is ‘procedural justice’ important in
C ranking method
the context of the management of miscon-
ER
duct? D job classification
A It protects the interest of daily wage 804. The process which is continuous and
earners. stops only when the organisation ceases to
D
exist
B It reflects on the integrity of HR pro-
fessionals. A Training
G
C It reflects on the values and attitudes B Job evaluation
A
sense that they have been treated fairly. D All of the above
800. All incentive plans focused on 805. Who among the following propounded
H
the theory of industrial democracy?
A X performance
A John T. Dunlop
-C
B skills
B Allan Flanders
C tenure
N
C Neil W. Chamberlain
D particular knowledge
D X Sydney& Beatrice Webbs
YA
802. The following system is simple, less ex- 807. Kind of union security from employees
pensive and less time consuming. unions in which company can hire people
that are not members of unions is classified
A Paired comparison as
B Confidential report system A closed shop
87
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
sponsible for the administration of the pro-
D developmental needs cess
809. Which of the following is a key HR role
C draw-up a flow chart of the current
D
A Personnel administrator assessment process
G
B X Business ally D draft the desired flow process that
will result from the E-selection process
C Payroll advisor
A job rotation
811. The following technique(s) is based on
the critical incident approach. B off the job training
RA
C X Both (A) and (B) wage rate for particular job is part of
N
88
Do you know?
A Task focused strategy 822. Second step in validating a test is
ER
leaves and oral warnings is classified as
methods are placed under such category
A punitive discipline
A Non Non-quantitative job evaluation
D
B distributive discipline
B X Quantitative job evaluation
C descriptive discipline
G
C Any of the above
D X no punitive discipline D None of the above
asked from group of interviewee, consid- 825. The provides the essential informa-
ered as tion on which each job is evaluated.
YA
A panel interview
A Job ranking
B X mass interview
B Job enrichment
RA
C computer interview
C X Job description
D personal interview D Job enlargement
821. Human Resource Management (HRM) is 826. Organisational factors affecting job de-
A
89
Do you know?
Chapter 1. Human Resource Management (HRM)
828. In which of the following we notice 833. People attracted to occupation involving
cognitive activities are classified as
ER
under-employment in a large measure?
A realistic orientation
A Coal Industry
B X investigative orientation
Textile Industry
D
B
C social orientation
C Banking
G
D artistic orientation
D X Agriculture
N
834. An evaluation process of employee’s per-
A
A Kaizen Diagram
A X performance appraisal
B X Ishikawa Diagram
H
B compensation
C Taguchi Diagram
-C
C counseling
D Pareto Diagram
D design of evaluation
830. Seeking guidance from experienced peo-
N
ple for advising and counseling is called 835. Process that enables manager to make
comparison between employee’s and his
YA
B X goal alignment
RA
C career interests
A A status job
B non direct financial payments
B A respectable consistent occupation
C direct compensation
C A job where a person can earn liveli-
D bonuses hood
832. Goods used by an organization in pro- D X The progression of a person in his
ducing other goods is called occupation over the years
90
Do you know?
837. Collective bargaining items that are in- 842. Vertical integration in relation to SHRM
troduced by any other party must be bar- can be described as which of the follow-
gained considered as ing?
A illegal bargaining items A The relationship or integration be-
tween an Organisation’s senior managers
B X mandatory bargaining items
B The relationship or integration be-
C voluntary bargaining items tween HR functional policies, for example
ER
D involuntary bargaining items employee development, employee reward
and employee relations
838. ‘performance management’ is always
C X The relationship or integration be-
A X goal oriented
D
tween the internal HR processes, and the
B performance oriented Organisation’s business strategy and exter-
G
nal market.
C sales oriented
D The relationship or integration be-
A
modern HRM was
A Labour Relations
H
A Conciliation
840. Which one is a part of performance mea- 844. Observing CV’s of candidates for rating
surement? by order, considered as
YA
91
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A skills 852. Psychologist ‘Edwin Locke’ stated that
specific and challenging goals lead to
B efforts and responsibility
D
A X higher task performance
C knowledge
B lower task performance
G
D X accountability
848. People having investigative personality C fixed performance rewards
A
853. In career development focus, matching
B psychologists job and individual competencies is part of
H
C R&D managers A training and development
-C
D X all of above B performance appraisal
849. Who has extended the Vroom’s Ex- C X recruiting and placement
pectancy Theory of Motivation by suggest-
N
B Edward Tolman
92
Do you know?
856. What tactic will employers likely have to A Job grading
take to fill openings left by retiring employ-
ees? B Job classification
ER
D X rehiring retirees
A training and development
857. An integral part of feedback process is
B performance appraisal
D
A direction sharing
C recruiting and placement
B goal alignment
G
D X human resource planning
C ongoing performance monitoring
93
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A X timely D Project planning
B tricky 872. Negotiation of labour contract by Union
and Management is referred to as
D
C transparent policies
A X Collective Bargaining
D none of above
G
B Industrial Relations
868. Comparison of employees’ actual perfor-
mance with set standards is involved in C Consumerism
A
B organizing 873. The metric can be used as a mea-
surement to show improvements to sav-
H
C X controlling ings in recruitment and retention costs.
94
Do you know?
876. Generally in chain of command, no one D behavior management
can issue orders outside their own depart- 881. Period in which people act as mentors for
ment is younger employees is called
A X staff managers
A exploration stage
B line managers
B growth stage
C CEO
C midcareer crisis sub stage
ER
D none of above
D X decline stage
877. Tests are classified on basis of measure-
882. Paired comparison method can be used
ment of
by
D
A mental abilities
A Superiors
G
B personality and interests
B Peers
C physical abilities
A
878. ‘HRD’ dimension which is measured
with help of development of questionnaire 883. ‘HR’ activities lead to
H
is named as A Achievement of strategic goals
A X HRD culture B Organizational performance
-C
D X all of above
D HRD system maturity score 884. The goal of this stage of HR intranet site
YA
879. For continuous work growth, company’s development is to provide employees with
direct, non-financial and financial pay- a truly individualized experience based on
ments are being received by employees, their individual profiles
RA
95
Do you know?
Chapter 1. Human Resource Management (HRM)
886. occurs when an interviewer judges 891. Fair procedures perceived for allocation
an applicant’s entire potential for job per- of job pay rates is included in
formance on the basis of a single trait, such
A X procedural equity
as how the applicant dresses or talks.
A X Halo - effect B pay rate equity
ER
C Stress producing
892. When constructing the ad, it is important
D None of the above to consider how to best ?
887. In 360-degree feedback, ratings are col- A X Attract attention to the advertise-
D
lected from ment
A supervisors B Get right candidate
G
B subordinates C How will be the profit
A
D X all of above 893. Under method, common factors to
all the jobs are identified.
888. A stage which concludes major career re-
H
assessments is called A X Point
A exploration stage B Merit
-C
D Ranking
D maintenance stage 894. In Factor Comparison method, each fac-
YA
A training
C Scale
B X negligent training
D None of the above
C both A and B
A
96
Do you know?
A X Theory ‘X’ 902. Which of the following is not a feature of
systems approach?
B Theory ‘Y’
A A system is a combination of parts
C Both Theory ‘X’ and Theory ‘Y’
B System transforms inputs into out-
D Neither Theory ‘X’ nor Theory ‘Y’ puts
897. Which of the following is not a TQM tech-
nique? C Parts and sub-parts are related to one
another
ER
A Six Sigma
D X It is not necessary for a system to
B Quality Circles have a boundary
D
903. Labour productivity means
C X Core Competency
A X Output is greater than input
G
D Zero Defect Programmes
898. Selection of the candidates is done out of B Output is less than input
A
D Output is negative
C External sources 904. ‘Leisure time counseling’ is an example of
H
D Internal as well as external sources A phased retirement
899. Salary survey can be conducted through
-C
B X preretirement counseling
A primary data C honoring experience
N
97
Do you know?
Chapter 1. Human Resource Management (HRM)
907. Structured interview is also called 912. Solving and implementing solutions in
empowering employees to review prob-
A X non directive interview
lems can, best classified as
B directive interview A X action research
C both A and B B customer research
ER
908. Porter and Lawler model is related to D human research
A Perception 913. The performance of human resource de-
partments is evaluated based on
D
B Attitudes
A measurable evidence of efficiency
C X Motivation
G
B measurable evidence of effectiveness
D Leadership C anecdotal evidence
A
914. “Quality Circles in India”, the first book
A X external equity incorporating the process to be adopted in
H
developing, implementing and sustaining
B internal equity quality circles, was authored by
-C
C compensating equity A T.V. Rao
D X S.R. Udpa
A non-binding arbitration 915. A test which measure, what it is intended
to measure is
B interest arbitration
RA
A X Valid test
C non-binding arbitration
B Reliable test
D X all of above
C Objective test
A
98
Do you know?
917. Which of the following components is not 922. The first Factory Legislation in India was
true as a part of unemployment definition? enacted in
A Physically fit to work A 1860
ER
D But, unable to find work 923. set guidelines regarding safety
practices at work.
918. Which is the Human Relation Policy?
A Equal employment laws
D
A X Open communication
B X Occupational safety and health
B Common interest
G
laws
C Mutual acceptance C Labor laws
99
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
third party.
928. Typical simulated tasks include
A Collective Bargaining
A management games
B Affirmation Action
D
B leaderless group discussion
C X Arbitration
G
C The in-basket
D Negotiation
N
D X all of above 934. Which of the following statements is
A
ered as
A X departmental strategy A It is a people driven activity.
H
B business unit B It is related to the efforts of Kaizen.
-C
C X It is related to the raising of criteria
C companywide strategy
for selection.
D business strategy D It is raising the performance stan-
N
paid as
A structured interview
A pay plan based on knowledge
B unstructured interview
B X pay plan based on skills
RA
C X appraisal interview
C pay plan based on tenure
D hiring interview
D pay plan based on performance
931. In traditional focus, rewards based on
A
100
Do you know?
A Promotion A recruiting and hiring
ER
Harvard Model is ?
A HR outcomes interest i) Instructor Preparation
B Behavioral interest ii) Present the task
D
iii) Try out performance
C X Stakeholders interest
G
iv) Training preparation
D Performance interest
v) Follow up.
accountants?
940. Appraisals of employees must be dis-
cussed in context of A realistic
YA
D employee training 945. Anchoring jobs and slotting other jobs ac-
cordingly is called
A
101
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
firm’s workers? A State and their institutions
A human resources B Management and their associations
D
B X human capital C Study of workers and their trade
unions
C intangible assets
G
D X Study of consumers and their asso-
D knowledge assets ciations
D X It deals only with prediction of hu- not belong to human civilization and we
man behaviour at work. can change that and can make people come
YA
949. Standard of ‘output’ for a job is called out of poverty through redesigning our
institutions and policies.” This preamble
A X fair day’s work refers to
RA
102
Do you know?
956. Expectancy Theory of Motivation was 961. In how many dimensions HRD maturity
propounded by level in an organization is measured?
A Porter and Lawler A 3
B McGregor B X4
C X Vroom C 5
D J. Stacy Adams D 6
ER
957. “We must maintain in good order the 962. “Navigating office politics” needs
property, we are privileged to use, pro- A X mentoring
tecting the environment and natural re-
D
sources” is known as B employee’s performance
A Protecting business environment C career interests
G
B X Social responsibility of business D developmental needs
A
D Protect natural resources A X Job rotation
958. Managers and executives are often paid
H
B Induction
in form of
A X salaries C Vestibule
-C
B bonuses D Task
964. Which of the following is method of
N
960. One of the acceptable methods for obtain- B F. Trompenaavs and Charles Hamp
ing feedback of training is called
C R. Tung and Arthur Anderson
A X Structured Interview
D J.C. Usunier and P.N. Gharvi
B Performance after Training 966. To address the challenges and opportu-
C Improvement after Training nities they face organisations engage in a
process of strategic management. Strategic
D Employee Turnover Rate management is:
103
Do you know?
Chapter 1. Human Resource Management (HRM)
A short-term focused and composed of 970. Wage and Salary Administration consists
organisational strategy, including strategy of
formulation and implementation A Representative Role
B short-term focused and composed B Rate Determination
of the organisation’s mission, vision and
value statements C Creation of Post
C X long-term focused and composed D X All of the above
ER
of organisational strategy, including strat- 971. Which one of the following is the advan-
egy formulation and implementation tage of team-based pay for performance
D long-term focused and composed of plans?
D
the organisation’s mission, vision and A Financial incentives can shape a per-
value statements son’s goals.
G
967. The process of grouping of similar types B Can help the firm to attain individual
of works together is known as equity.
D Administrative
B X The division of total task to be per-
formed into manageable and efficient units 973. An advantage of ‘alternation ranking
method’ is that it
RA
104
Do you know?
975. Career planning and development is an D Strategic, Market oriented, Analyti-
example of cal, Reportable, Technical
A human process intervention 980. According to Fredrick Herzberg, person’s
“higher-level” needs are
B techno structural interventions
A X accomplishment and recognition
C strategic intervention
B food and shelter
D X HRM interventions
ER
C friendships
976. Corporate business ethics is norms
and pattern that spring from organiza- D secure income
tional view of good and bad, right and 981. In the future, HR managers will have to
D
wrong. deal with all of the following workforce
changes, except
G
A Social
A a more racially diverse workforce
B X Behavioural
979. What composes the ‘SMART’ goals? 984. How many stages does the recruitment
process comprise of?
A Simple, Monetary, Achieved, Reli-
able, Total A 2
B X Specific, Measurable, Attainable, B 6
Realistic, Time Bound
C 9
C Strategic, Measurable, Analytical, Re-
portable, Technical D X5
105
Do you know?
Chapter 1. Human Resource Management (HRM)
985. The first step in the e-selection process A Acquired labour more than the re-
is ? quired.
A consider how the various new stake- B Purchased raw material more than
holders and clients will use the system the immediate required.
B train the employees that will be re- C X Breakdown of machinery.
sponsible for the administration of the pro-
cess D All of the above.
ER
990. ‘survey research’ is an example is
C X draw-up a flow chart of the current
assessment process A X human process intervention
D
D draft the desired flow process that B techno structural interventions
will result from the E-selection process
C strategic interventions
G
986. In employees pension plan, a portion
of employees earnings contribution into D HRM interventions
A
A productivity
B early retirement window B X Attitude
H
C deferred profit sharing plan C Empathy
-C
B X Job design
B Motivation
C Job description
C Money
RA
D Job evaluation
D X Men
993. Which of the following are most closely
988. is the process of deciding what po- interconnected?
A
sitions the firm will have to fill? A Leadership and organization struc-
A Recruitment ture
N
106
Do you know?
A Offering challenges for promotion A continuous improvement
ER
995. Providing personal development oppor- tional
tunities, shifting of an employee from one
job to another, without altering their job A X Effectiveness
designation, considered as a
D
B Economy
A promotion
G
C efficiency
B X transfer
D Performativity
A
D formal training
example of
996. Hawthorne Experiment is related to the
H
A financial awards
A Systems theory
B X non-financial rewards
-C
B Classical theory
C proportional award
C X Human relations theory
N
D fixed award
D Scientific management theory
1002. People belongs to profession of chemist
YA
B
C economic value added C social orientation
D managerial job evaluation D artistic orientation
A
998. Finding ways to reduce is a key re- 1003. Total profit and rate of return is classi-
sponsibility of management. fied as
N
107
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A X Efficient& effective
A Motivation
B Strict to employees
B Commitment
D
C Wrong Policy makers
C External equity
G
D Wrong decision makers
D X Fringe Benefits
1011. Trade Union strike supporting a political
A job classification
A
A Socio-economic phenomenon
H
B alternative ranking method B Ethical and technical phenomenon
1007. The ‘force-field analysis’ model of or- 1012. Max Weber developed a theory of
ganisational change resistance was ad-
vanced by A Autocratic Management
YA
108
Do you know?
A unfreezing stage D Human Resource Management
1019. Statement by Wal-Mart “Save money,
B moving stage
Live better” is pointing its business strat-
C X refreezing stage egy as
ER
C X Cost leadership
A X Trust and support
D all of above
B Coercing the people
1020. In career development, providing indi-
D
C Resorting to short cut methods vidual development plans for employees is
part of
G
D Profit maximization by hook or crook
A individual role
A D line manager
H
B X employee’s competency 1021. Which of the following is a single use
plan?
C employee’s performance
-C
A X Budget
D employee’s equity
1017. Which of the following would likely be B Rule
N
D Policy
A Posting information on Organisa-
tional bulletin boards 1022. In big five model, ‘conscientiousness’ is
tendency to be
B Examining HR records of current em-
RA
ployees A unconventional
D Internal Sources
D autonomous
N
1018. The process of forecasting an organiza- 1023. Frederick Herzberg ,Abraham and
tions future demand for, and supply of, the Maslow, gave theories of
right type of people in the right number is
called A X motivation
A Recruitment B HR system
B X Human Resource Planning C appraisal system
C Human Capital Management D performance based appraisal
109
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
D expat-centric 1030. The primary aim of recruitment and se-
1025. Which is not a centralized communica- lection process is to
tion network system? A Meet the high labour turnover
D
A X Circle Network
B X Hire the best individuals at opti-
G
B Chain Network mum cost
N
C Ensure the availability of surplus in
A
D Hire Excess manpower for the future
1026. Find out the one which is not an element
of employee empowerment:
H
1031. examination may protect the com-
A X Arbitrariness pany against unwarranted claims under
-C
B Purposefulness workers compensation laws
110
Do you know?
A X Perception 1038. To be effective a points-based rating sys-
tem requires:
B Personality
A X Comprehensive, reliable and con-
C Attitude sistent information
ER
D 360◦ assessment
A X on the job training
1039. Training involves
B off the job training
A Evaluating the effectiveness of train-
D
C job instruction training ing programmes
G
B Developing suitable training pro-
D none of above
grammes
C fixed-variable pay
1036. Comparison between what salary
YA
111
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
gaining are classified as
A Money making
A voluntary bargaining items
B Business growth
B permissible bargaining items
D
C Product development
C illegal bargaining items
G
D X Profit
1044. The human resource management func- D X both A and B
A
possess, adequate capital, tool equipment A Directors
and material to perform the job successful
B Consultants
H
B X helping the Organisation deal with
its employees in different stages of employ- C H. R. Managers
-C
ment
D X Strategist
C improving an Organisation’s credit- 1049. Type of third party intervention in
N
bility
1045. What is that describes the duties of the A mediation
job, authority relationship, skills require-
B impasse
RA
112
Do you know?
A working capital 1056. ‘Managing tasks effectively’ comes un-
der
B X human capital
A X personal competencies
C compensation capital
B interpersonal competencies
D size of working capital
C business management
1052. Grouping of dissimilar jobs such as sec-
retaries, mechanics and firefighters, called D Both A and C
ER
1057. In talent management end to end pro-
A rank jobs cess, learning management systems lead to
B X grades A succession planning
D
C classes B performance management
G
D columns C compensation management
N
1053. In career development, employees self-
A
modern HRM was ?
A X individual role A Labour Relations
H
B managerial role B Personnel Management
-C
C employer role C Industrial Management
D line manager’s role D X All of the above
N
1054. When action plan is prepared for cor- 1059. ‘performance appraisal’ is an example of
recting performance deficiencies is
A human process intervention
YA
A satisfactory-promotable interview
B techno structural interventions
B satisfactory-not promotable inter-
C strategic intervention
view
RA
113
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
i) Duties performed
1066. Comparison of company’s performance,
ii) Job summary in context of before and after change is
iii) Job identification
D
A mobilize commitment
iv) Supervision given
G
v) Delegation of authority B consolidation of gains
A
D creating guiding coalition
H
D (i), (ii), (iii) and (v) 1067. Certain basic factors used for comparing
1063. Individual level where people are usu- jobs are called
-C
ally motivated to close the gap between
A X compensable factors
their current and desired
A X Capabilities B intuitive factors
N
C Expectations
D comprehensive factors
D Performance
1068. The concept of stagnation in the context
1064. Arrange the following steps of Job anal-
RA
of HRM means:
ysis in proper sequence:
A Lack of appropriate selection criteria.
I. Prepare the job description report.
II. Select the job. B Over-reliance on the internal labour
A
III. Find out the requirements for each market to fill new positions.
part of the job.
N
114
Do you know?
A X easy incentive plans A X A Staff function
ER
A Upgraded technology
A X motivate employees
B X Human mind
B compensate employs
D
C Competitors’ pressure
C staffing new employees
G
D Research& Development
D all of above
1071. ‘360’ degree method related to
C Decisional role
-C
D Retrenchment
1072. A manager teaches job-related skills in D Conceptual role
coaching for
N
B Upward
C resetting salary schedules
RA
C Downward
D self-managing teams
1073. Which of the following cannot be said to D X All the above
be an effect of industrial disputes? 1078. ‘management turnover’ can be best clas-
A
A Potential opportunities
B Higher rate of Absenteeism
B Potential Threats
C Higher rate of Man-days lost
C Potential Strengths
D X High Productivity, Peace and Profit
D X Potential Weaknesses
1074. Human Resource Management (HRM) 1079. Behavioral factors affecting job design
is ? are
115
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
lowing is a situational variable?
A X Good, bad or both, to the business A X Organisational System
gains
B Degree of task structure
D
B Not related to religion
C Leader’s position power
G
C Not to focus obligation
D Leader - Member relationship
D Killing all types of Unfair Trade Prac- 1086. In career development, assessing your
A
1081. Modifying selection procedures for se- A X individual role
nior employees is a step towards
B manager role
H
A X keeping retirees
C employer role
-C
B keeping employees D line manager
C retirement benefits 1087. Situation in which senior employees’
salaries are lesser than recruited employ-
N
116
Do you know?
A Hindustan Aeronautics Ltd. A X Job analysis
ER
uum suggested by Rensis Likert stated in
A X organization chart
I. Consultative
D
II. Benevolent Authoritative B process chart
G
IV. Joint decision-making D production unit
A A difficult to develop
H
C II, I, III, IV B X cause disagreements
D III, IV, II, I C time consuming
-C
formance process?
training objectives is included in
A Adam’s Theory of Inequality
YA
A need analysis
B McClelland’s Need Theory
B X instructional design
C X Vroom’s Expectancy Theory
RA
C implement
D Alderfer’s ERG Theory
D evaluate
1092. An employer; not paying for title of job
1097. The first step in the human resource
and hired , regarded as
A
planning process is ?
A pay based on company’s profit
A Preparing a job analysis
N
117
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
zation is called B Government
A Hiring
C Legal Expert
D
B Recruitment
D X An Arbitrator
C X Selection
G
1104. Reviewing of data like productivity, ab-
D Retention senteeism, down time and product quality
A
B preparation
H
I. technical
C follow-up
II. Human
-C
III. Conceptual D active coaching
1105. The trusteeship approach to industrial
A X III, II, I
N
B Louis D. Brandies
A Guilford - Zimmerman Temperament
N
118
Do you know?
A X Graphic scale rating 1112. Which one of the following does not in-
clude under the functions of human re-
B Ranking source management?
C Paired comparison A Planning
ER
scription: D Recruitment
1113. Which one is part of Michael Porter’s
A Workflow and culture generic strategies?
D
B X Autonomy and feedback A Focus strategy
G
C Employee availability and abilities B Differentiation strategy
C Cost leadership strategy
A
expenses in relation to the total operating 1114. Relationship between HRM& Manage-
expenses of the organization. ment?
H
A X HR expense factor A Both are same .
B Management is one aspect of HRM
-C
B human capital ROI
C X HRM is one aspect of Management
C health care costs per employee
N
D No relationship exists
D human capital value added
1115. A rating scale which enlists traits and
YA
B Salaries
C alternation ranking method
C Benefits D in-house development
A
119
Do you know?
Chapter 1. Human Resource Management (HRM)
A Mechanical skills A 4
ER
and supervisory responsibilities of a job as
A X combining ratings a product of a job analysis is
D
C selection of compensable factors B Job design
G
D grouping jobs C X Job description
A
signments that develop careers is part of
A X binding arbitration A individual role
H
B non-binding arbitration B X manager role
-C
C interest arbitration C employer role
D rights arbitration D line manager
N
A individual role
B Training and Development Activity
B X manager role
C X Job Analysis
RA
C employer role
D None of the above
D line manager 1126. Human resource can be thought of as
1121. The concept of “End spurt” is associated “the total knowledge, skill, creative abili-
A
120
Do you know?
1127. Campus Recruiting does not have the D Lay-off
advantage of 1132. Reducing the number of employees at
A High Intellectual Capacity operational level and reorganizing the
work system in order to attain greater pro-
B X Higher understanding of organiza- ductivity.
tion
A X Downsizing
C High level of curiosity
B Manpower inventory
ER
D High potential
1128. Firms can use the as a benchmark C Manpower forecasting
for the cost per hire metric.
D All the above
D
A Government employment report 1133. Role of Human Resource Manager is
G
B X Cost Per Hire Staffing Metrics Sur- A Advisory
vey
D economic strike
1130. Which of the following department is re- C Enhanced job relatedness
sponsible for handling safety& health is-
D X More opportunity to explore areas
RA
sues of employees?
as they arise during the interview
A X HR department 1135. Training technique, which allows
trainees to solve problems and work in dif-
B Procurement department
ferent departments is called
A
C Finance department
A job rotation
N
D Marketing department
B X action learning
1131. ‘First come last go and last come first go’
is the principle of C lifelong learning
121
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
wage determination?
A fixed pay
A Productivity
B X variable pay
D
B Cost of living
C fixed-variable pay
G
C Prevailing wages
D mixed pay
D X Purchasing power of people 1143. Who is the profounder of the socio-
A
A Consumer Autonomy
A X David McClelland
H
B CSR
B Lorraine Corner
C Justice
-C
C Lim Teck Ghee
D X All of the above
D T.W. Schultz
1139. Recruiting is necessary to
N
dates
B X developing an applicant pool B Flat structure
outside candidates
D All the above
D develop qualifications inventories 1145. E-operations cover Web based initiatives
1140. Consider the following punishments in that
A
A Warning
1141. Company matches its capabilities with D improve the selling process
environmental demands is 1146. First step in ‘appraising process’ is
122
Do you know?
A X defining the job 1151. Empowerment means authority to make
decisions in ones area of operation
B training session
A X Without having to get approval
C feedback session from anyone else
D interview sessions B Without caring for the consequences
1147. In strategic human resource manage-
ment, HR strategies are generally aligned C By taking approval from the senior
ER
with D All the above
A X Business Strategy
1152. The process through which individuals
D
B Marketing Strategies attempt to determine the causes behind
others’ behaviour is known as
G
C Finance strategy
A Perception
D Economic strategy
B X Interactive methods
1149. Which of the following is a benefit of em-
ployee training? C Vestibule Training methods
YA
123
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
1161. Internal recruitment has the potentiality
A Formulate strategies to increase the of the employees.
B X Implement the strategies A Conflicts
D
C Evaluate performance B X Misunderstanding
G
D all of above C Income
A
to create a seamless experience for the in-
tus is an example of
dividual?
A X phased retirement
H
A Personalised
B flexible work
B X Integrated
-C
C honoring experience
C Transactional
D modifying selection procedure
N
D Brochure ware
1163. Which of the following responsibilities
1158. Which is methods of collection informa- do human resource managers fulfill in
YA
B Interview Method
B provide support for employees con-
C Observation Method testing unfair practices
D X All of the above C represent employees’ interests as ap-
A
propriate
1159. An availability of information systems
N
124
Do you know?
1165. Which of the following demographic is- 1170. The four systems of Management in
sues represents a challenge for human re- terms of Leadership styles are related to
source managers?
A Philip Kotler
A increasingly diverse workforce
B X Rensis Likert
B aging workforce
C Peter F. Drucker
C increasing use of contingent workers
D Blake and Mouton
ER
D X all of the above 1171. Which one is not a part of HRD system?
1166. Providing employees development bud- A Training
get is a method relating to
D
B Career Planning
A X career management
G
C X Manpower Planning
B appraisal management
D Organizational Development
D promotion ers
1168. Affective competence, Intellectual com- A Positive attitude towards employees’
YA
A BHS
1169. Levels within a ‘pay grade’ are called
B X ILO
A X pay ranges
C INTIC
B grade scales
D AITUC
C group of similar jobs
1175. An ‘Equity theory of Motivation’ does
D tuning pay rates not include
125
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
for corrective action, they are performing
D early retirement window
the function of management.
1181. Recruitment is widely viewed as a
A planning
D
A X Positive process
B leading
G
B Negative process
C staffing C Positive as well as negative process
A
1177. Determining type of people, which a 1182. ‘coherent career’ plan links
company needs for job is referred as
A employee’s performance
H
A job descriptions
B career interests
-C
B job analysis
C developmental needs
C X job specifications D X all of above
N
C paid counseling
B outplacement counseling
D X non direct financial payment
C exit interviews 1184. Manpower inventory is
A
126
Do you know?
1185. The categories of human process, techno 1190. Example of ‘general competency’ re-
structural, human resources management lated to job is included
and strategic applications are related to:
A strategic thinking
A Change management
B mathematical reasoning
B X O. D. application
C reading and writing
C Training
ER
D X both B and C
D Action research
1191. Lewin’s process consists of
1186. HR professionals has to be skilled in the
art of A unfreezing stage
D
A X Clarifying
B moving stage
G
B Handling people
C refreezing stage
A
1192. The HR policy which is based on the phi-
1187. A stage in which employees slide from losophy of the utmost good for the greatest
stabilization stage is called
H
number of people is covered under the
A stabilization sub stage A X utilitarian approach
-C
127
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
is called
A tasks performed and time utilized
A graphic rating scale method
B X test scores and job performance
B management by objectives
D
C both A and B
C alternation ranking method
G
D none of above
D X paired comparison method
1201. Promoting organizational effectiveness
A
A time to fill H A human resource metrics
B training investment B evidence based management
C HR expense factor C X high performance work system
-C
of grievances?
A human process intervention A Factual
YA
128
Do you know?
II. increased wages/incomes and bene- 1208. refers to the tendency of firms
fits accompanied by erosion of job to extend their sales, ownership, and/or
control. manufacturing to new markets abroad.
III. concession bargaining. A Expansion
IV. Attendance, skill or performance- B Market development
linked rather than age-weighted and
seniority based wages and benefits. C X Globalization
ER
A only I D Export growth
1209. Which one of the following is not
B I and II Human Resource requirement estimation
D
method?
C I, II and III
A Regression Analysis
G
D X I, II, III and IV
B Ratio Analysis
1205. Transactional Analysis (TA) is related to
A
1210. Stage, age from birth to 14 year is called
H
C X Personality A exploration stage
129
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A updates regarding appraisal A phased retirement
B preretirement counseling
B production department
D
C X talent management
C X organizational change
G
D modifying selection procedure
D long term strategic plan
1219. People, who are more attracted towards
A
A realistic oriented
H
B techno structural interventions B X investigative oriented
C strategic intervention C social oriented
-C
A X Same
A career
B Different
B career management
RA
130
Do you know?
1222. A cycle that starts from first job to pro- 1227. A high ranking organizational official
motion until retirement is called (e.g. general counsellor or vice president)
who is expected to provide strategies for
A career management
ensuring ethical conduct throughout the
B X career management life cycle organization is known as
B X Ethics Officer
D performance management
ER
1223. In career development, providing men- C Ethics Controller
toring opportunities is part of
D Ethics Counsellor
D
A individual role 1228. Supply of services by outside vendors
that are done previously by in-house em-
G
B manager role
ployees is
C X employer role
A C alternative staffing
H
A Value analysis
D none of above
B Value engineering 1229. Basis of ‘organizational development’ is
-C
B preretirement counseling
1226. “Third Party intervention” as “Conflict
N
131
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A Red moon lighting
and skill of an employee for doing a par-
B X Blue moon lighting ticular job
B It bridges the differences between
D
C Yellow moon lighting
job requirements and employee’s present
specifications
G
D Silver moon lighting
1233. An employee’s aspirations and plans are C A short term educational process and
B appraisal performance
A
pose
H
D X All of the above
C employee training 1238. The word “Tactic” is the most likely to be
-C
associated with
D employee development
A Corporate strategy
1234. Find out the characteristics of collective
N
A behavioral factors
D It is interdisciplinary system.
B environmental factors
1235. In group interview, questions are being
C organizational factors
A
1240. HRM is
B mass interview
A X A staff functions
C computer interview B A line function
D none of above C A staff function, line function and ac-
counting function
1236. To keep on track employees’ perfor-
mance, building block to be used is D All of the above
132
Do you know?
1241. The three types of forecasts are A Reliability
A X Economic, employee market, com- B Testing
pany’s sales expansion
C X Validity
B Long, Short, Medium
D Organizational constraint
C Production, economic, company’s
sales expansion 1246. In traditional focus, providing opportu-
nities for learning is part of
ER
D Production, labor, economic
A X training and development
1242. Which of the following are tripartite
bodies? B performance appraisal
D
I. Indian Labour Conference C recruiting and placement
G
II. Wage Board
D human resource planning
III. Standing Labour Committee
1247. An employee compares his pay with
A
A I and II
A internal equity
B II and III
H
B X external equity
C X I, II and III
-C
C collective equity
D I, II, III and IV
1243. Strategic human resource management D individual equity
N
I. contingent workers
B X Job enlargement II. part-time workers
C Job enrichment III. people working in alternative work
arrangements
D (A) and (c)
IV. people with multiple jobs
1245. Best. Defines how. Well a test or
selection procedure measures a person’s Select the answer from the codes given be-
attributes. low
133
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
D all of the above
A Present Employees 1255. A Competency consists of
B Ex-Employees A The specific tasks a person must do
D
C Retired Employees B Skills and behaviors
G
D X Freshers C A list of tests that will measure cogni-
tive ability
A
1256. A performance appraisal system can be
A Market penetration
used for the following except
H
B Market development A Human resource planning
-C
C X Product development B Tone up performance
D none of above C Identify individual with high poten-
tial
N
C autonomous B Policy
D achievement C X Job Description
1253. involves conscious efforts to or-
A
D Procedure
ganise tasks, duties and responsibilities
1258. can be defined as a written record
into a unit of work to achieve certain ob-
N
134
Do you know?
1259. Which of the following is not a segment 1264. An interview in which, candidate is
of David McClleland’s Theory of Needs? asked about behavior in past for given sit-
uation is
A Need for Power
A situational interview
B Need for Affiliation
B situational test
C Need for Achievement
C X behavioral tests
D X Need for Self Actualization
ER
1260. In a learning organisation D job related questions
1265. Corporate Social Responsibility (CSR) is
A Vision is provided by top manage-
looked as the organised network of mak-
D
ment
ing long economic and social relationship
B Conflicts are resolved through power of the corporate with the society. But a
G
and hierarchical influence business of which type, as mentioned be-
C X Formulation and implementation low, cannot afford for it, at the first in-
A X individual role
D nonmoving stage
B manager role
1267. Employers generally use feedback to
C employer role
A
A X employee development
D line manager
B avoid central tendency and biases
N
135
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
B union shop
B Cognitive aptitude test
C agency shop
C Personality test
D
D X preferential shop
D psychomotor abilities test
1270. ‘explanation of Social Security benefits’
G
is an example of 1275. An underlying talent management com-
ponents in software suites are
A
B e-training
C honoring experience
C performance reviews and rewards
H
D modifying selection procedure
D X all of above
1271. ‘commonsense’ observations are part of 1276. Portfolio of business that comprises
-C
C functional strategy
D Edward Deci motivation theory
1272. Job is defined as D all of above
RA
136
Do you know?
A X realistic orientation A Graphic rating scale
ER
A Condition of work
A Job posting
B Machine tools
B X Advertisements
D
C Accident hazards
C Personal Record
G
D X All of the above
D Performance Appraisal Form
1280. A job that helps employers to arrange job 1285. Reward of performance must have some
B salary survey
A B instrumentality
H
C permanent job C X valence
-C
D temporary job D de-expectancy
1281. A combined refusal in buying products 1286. Changes in population characteristics
of employers, union members as well as
N
A X boycott
A X Demographic
B impasse boycott
B Cultural
RA
C strike
D picketing C Geographic
considered are
1287. A plan, accommodate employees prefer-
A X Skill, effort, Accountability ences of planning for benefit, classified as
N
137
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A X phased retirement only retrench employees who have been
most recently hired
B flexible work
A 24-F
D
C honoring experience
B 24-G
D modifying selection procedure
G
C 25-F
1290. Determining job’s worth in comparison
A
to other jobs in company is called
B job specification
A external equity
H
C X job evaluation
B collective equity
-C
D job analysis C individual equity
1291. The degree to which interviews, tests,
and other selection procedures yield com- D X internal equity
N
parable data over time and alternative 1296. Which one of the following is not an
measures is best define by interpersonal role identified by Henry
YA
Mintzberg?
A Job sampling
A The Liason role
B X Reliability
B The Leader role
RA
C Validity
C The Figure head role
D Organisational culture
D X The Resource - allocator role
1292. Which of the following is not a determi-
A
138
Do you know?
1298. A tax deductible bonus plan according D increase at a decreasing rate
to which employers contribute to a trust for 1303. What is the role of a Human Capital
later use for employees is classified as Manager?
A early retirement window plan I. Unlearn old skills and acquire new
B X employee stock ownership plan skills
II. He or she seeks to fine-tune HR poli-
C cash balance plan cies and practices to fir the culture
ER
D severance pay plan III. It is the responsibility of a centralised
1299. An alternation ranking method is often or a decentralised department.
classified as
D
A Both I& III
A “What you are measuring?”
B I, II and III
G
B X “how you are measuring perfor-
mance” C X Both I& II
D “the rules of performance appraisals” 1304. In ‘ABC’ approach which is used in for-
A
mulating hypothesis, “C” stands for
H
1300. Disadvantage of graphic rating scale is A compensating
B bias C counseling
N
1302. The proportion of women in the work- an individual and which is different from
force is projected to the assignment.
A increase significantly over the coming A X Job
decade
B Human Resource Planning
B decrease as more women decide to
stay home with children C Industrial Relations
C X stop growing D Responsibility
139
Do you know?
Chapter 1. Human Resource Management (HRM)
1307. Assertion (A). In exitable the firm must 1312. Human Relations Theory focuses on
go to the external sources for lower entry
jobs. Reason (R). For positions where re- A Individuals
quired qualification / experiences are not B X Role of Individuals
met.
C System
A Both (A) and (R) are correct.
D Informal Organisation
B (A) is true but (R) is false.
ER
1313. HRM is considered as
C (R) is true, but (A) is false.
A A reactive function
D X Both (A) and (R) are not correct.
B X A proactive function
D
1308. An employer’s refusal to provide work
opportunities, is classified as C An auxiliary function
G
A grievance procedure D An auto-reactive function
A
A Meet the high labour turnover
D strike procedure
H
B X Hire the best individuals at opti-
1309. Which of the following approach em- mum cost
phasizes the’ effect of psychological&. So-
-C
cial factors on employees’ performance? C Ensure the availability of surplus in
the case of sickness and absence
A Scientific approach
D Hire Excess manpower for the future
N
B Rational approach
1315. Occupation of forestry and agriculture is
YA
B investigative orientation
A Elimination
C social orientation
B Testing
D artistic orientation
A
C Recruitment
1316. A written statement of the human quali-
N
140
Do you know?
1317. College Professors are generally evalu- A classes
ated on the following Work function(s)
B X rank jobs
A Teaching
C grades
B Service
D rows
C Research 1323. The Statement which best describes the
function of Human Resources Planning
D X All of the above
ER
is ?
1318. Training which focuses on person’s psy-
chology is included in A An integrated set of processes, pro-
grams and systems in an Organisation that
D
A coaching focuses on maximizing employee contri-
bution in order to achieve Qrganisational
B X mentoring success
G
C informal training B X The’ process of ensuring that peo-
D center of expertise
D The process of effectively and effi-
1320. During the lay off period, the employer
ciently managing your assets.
has to pay of the basic wages.
YA
A X things before the employee’s job ther to desist a certain action or to resume
a particular action classified as
B things after employee’s job
A grievance procedure
C things during the employee’s job
B lockout
D interviewing for appraisals
C X injunction
1322. In ‘job grading method’, group of jobs
that are different is called D strike procedure
141
Do you know?
Chapter 1. Human Resource Management (HRM)
1326. Which one of the following is not a step 1331. Which statement is true?
in planning?
A Job analysis is a group of positions
A Establishing objectives that are similar as to kind and level of
work.
B Developing premises
B X A promotion is the advancement of
C Determining alternative courses an employee to a better job better in terms
of greater responsibilities, more prestige or
D X Identifying needs of employees status, greater skill and especially, increase
ER
1327. Why Organisations provide, attractive rate of pay or salary.
salaries, fringe benefits, career develop-
ment opportunities: C A promotion is the vertical transfer of
D
an employee.
A X To retain valuable human resources
D All of the above
G
B To be the market leader in the future 1332. An idea of instituting ‘HR’ policies to
support and encourage senior workers is
N
C To attract more and more people
A
A promotions
1328. The meaning of the acronym HRM is
? B transfers
H
A Human Relations Management C reality shock
-C
B Humanistic Resource Management D X managing retirements
C X Human Resource Management 1333. A pension plan, an employer’s acknowl-
edgement of financial standing of em-
N
142
Do you know?
A training and development A Dankert
1336. Sensitivity training is also known as: 1341. An incentive plan may consist of
ER
A X- group training A Monetary
B Nonmonetary
B Y - group training
D
C X Both monetary and nonmonetary
C X T - group training
D None of the above
G
D Core group training
1342. Systematic and orderly process of deter-
1337. Manager reviewing and evaluating re-
N
mining the worth of a job in relation to
A
A antecedents A Worth job specification
B behavior B Job description
H
C X consequences C X Job evaluation
-C
applicants to jobs is
1344. The basic managerial skill(s) is(are)
A Radio and TV advertisement
N
A To supervise
B X Corporate website B To stimulate
C Employee referral schemes C To motivate
D Commercial job boards D X All of the above
1340. Who among the following advocated 1345. People belongs to profession of college
the principles of Labour Legislation? professors are tend to be
143
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
one for job and giving them training leads
to
A Elton Mayo
A organizing
B X Peter F. Drucker
D
B controlling
C Douglas McGregor
G
C X Staffing
D None of the above
A
to belong is known as difficulty in performing them.
A X Ranking method
A Primary Group
H
B Point method
B X Reference Group
-C
144
Do you know?
A realistic A realistic orientation
ER
A X the job itself A Political
B the qualification only
B X Territorial
D
C the skills and knowledge only
C Social
D the training completed only
G
D Economical
1357. Which of the following is not correct
1362. The nation wide consumer councils
A
supported process.
A Cost account and consumer
B It is a process of planned change.
H
B Various ministries
C It is an ongoing collaborative man-
-C
agement of organization culture C Manufactures of commerce
1358. A test, examinees respond to situations 1363. Wage determination is mostly done
representing jobs, known as through tools which are
YA
into force in which year? 1364. The Human Resource System covers
A 1930
145
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A Human resource supply forecast D All of the above
1371. Tool used to present manager with per-
B Human resource inventory
formance graphs and charts is
D
C Corporate plan
A HR scorecard
G
D X All of the above
B X digital dashboard
1367. An equal rating of all employees such as
A
A lenient tendency D all of above
1372. External sources of recruitment consists
B strict tendency
H
A Recommendations of Existing em-
C biasing tendency ployees
-C
D both A and C
A Slowing down of production
1374. The important objectives of a job evalu-
B Encouraging voluntary retirement ation programme
146
Do you know?
C Installation of an effective means of A base pay
wage control.
B long-term
D X All of the above
1375. Standard Performance - Actual perfor- C executive benefits
mance = Training& Development
D X all of above
A X Need 1380. Dismissal of employee, who violates law
ER
B Objective of contractual arrangements stated, by em-
ployer is classified as
C Motive
A descriptive termination
D
D Drawback
B distributive termination
1376. Second step in pay rate establishment is
G
to ensure the C X wrongful discharge
A X internal equity
A A Retirement of employees
H
D collective equity
B Manpower planning
1377. Third step in ‘ranking method’ of evalu-
-C
ating job method is to C Training of employees
A select compensable factors D X Maintenance of accounts
N
cluded as
B Gives employees a multinational ori-
A X bias
N
entation.
C X Attempts to establish a foreign cul- B reality shock
ture to the company.
C promotion
D Provides broader global perspective.
D transfer
1379. Company top executives compensation 1384. Who has given the concept of ‘Core com-
include petence’?
147
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
sified as
A Job Redesign
A arbitration
B Rewards
D
B X mediation
C Human Resource Information Sys-
C impasse tem
G
D intervention D X All of the above
A
A internal equity
A X training and development
B external equity
H
B performance appraisal
C procedural equity
C recruiting and placement
-C
D X salary survey
D human resource planning
1387. Managers use a(n) to measure the 1391. Scale is used in ‘HRD’ scorecard consists
N
is based on
1388. Rearrange the following steps of recruit-
A X performance appraisal
ment.
N
B training results
I. Searching
II. Evaluation and control C hiring tests
III. Planning D in-house development
IV. Screening 1393. A company ‘Apollo’ tyres diversifying in
V. Strategy development entertainment business can be a classic ex-
ample of
148
Do you know?
A X Conglomerate diversification A Strategic
B Related diversification B X organisational
C Both A and B C operational
D none of above
D centralized
1394. An advantage of ‘forced distribution
method’ is 1399. Recruitment means
ER
A avoids central tendency and biases A Total number of inquiries made
D
C provides behavioral anchors C Total number of persons short listed
G
D X end up with predetermined rating
D X Total number of applications re-
figures
ceived
A
A training and development H as
B performance appraisal A X realistic orientation
C recruiting and placement B investigative orientation
-C
D artistic orientation
A X A Compromise
1401. Financial and investment counseling is
YA
B A Compulsion an example of
C A Judgement A phased retirement
RA
149
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A (A) is correct, (R) is incorrect. of
B (R) is correct, (A) is incorrect. A expectancy
D
C X Both the statements (A) and (R) B X instrumentality
are correct.
G
C valence
D Both the statements (A) and (R) are
incorrect. D de-expectancy
A
people share a full time single job, classi-
by adopting fied as
H
A Motivating by Leadership A severance sharing
B X Motivation by participation B flexible sharing
-C
C Motivation by goals
C benefit sharing
D Motivation by Challenges
N
D X job sharing
1405. Too much of reliance on internal recruit-
ment can result in 1410. Human capital refers to
YA
A Systems Approach
A X standard hour plan
150
Do you know?
A need analysis competency model A Joseph Juran
ER
methods is known as:
A Adoptive Entrepreneur B X Interpersonal role
C Decisional role
D
B Fabian Entrepreneur
D Conceptual role
C Innovative Entrepreneur
G
1419. Company ‘Asian paints’ operates in 18
D X Drone Entrepreneur countries is an example of
A
A Selection of right candidate B Vertical integration
C X Geographic expansion
H
B X Developing a pool of potential em-
ployees D none of above
-C
C Inviting application for jobs 1420. Glass ceiling refers to
women workforce
1415. What is the operative function of human
resource management? B X Artificial barriers based on attitudi-
YA
151
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
art of C X highest maturity level
D
B manager role
discounts in air ticket and bus fares is an
C X employer role example of
G
D line manager A incentives
A
C direct payments
A Profit sharing is an agreement freely
H
entered into by which the employees re- D salary increments
ceive share fixed in advance from the or- 1428. If company defines authority and com-
ganization’s profits.
-C
munication channels for employees, it is
B An experiment in profit shares on a performing
wide scale would therefore be definitely A staffing function
N
152
Do you know?
C Corporate HR group A diversification
ER
B durability A maintaining accountability
C X portability B providing specialized services
D
D profitability C maintaining adequate checks and
G
1432. A company can translate mission into balances
strategic objectives by D X all the above
A
B Diversity
A Dale Yader
C Geographic coverage
H
B Fred Luthans
D X all of above
-C
1433. An appraisal interview which results in C X Douglas McGregor
occasional ‘well-done’ technique is said to
be D Richard P. Calhoon
N
D unsatisfactory-uncorrectable inter-
view C X value creation
1434. Focusing on daily tasks that can be eas- D success metric
ily relearn is part of
A
A criterion validity
B mentoring
B content validity
C informal training
C Score validity
D formal training
1435. ‘Volvo’ stresses more safe cars as com- D X Both A and B
pared to others in market, this can be an 1440. Which of the following is not true of the
example of activity known as job analysis?
153
Do you know?
Chapter 1. Human Resource Management (HRM)
A X The rate of pay for the job is fixed. 1445. Values of top executives include
ER
D Jobs are broken into elements such 1446. of management is likely to be an-
as information required or relations with other key agenda item.
other people
A Performance
D
1441. Decision-making process is guided by
B X Quality
A X Policy
G
B Strategy C Expansion
A
D Programme
lowed to deal by law are classified as
1442. Human resource planning techniques
H
include the use of some or all of the follow- A voluntary bargaining items
ing
B permissible bargaining items
-C
A Size of organizational structure
C X illegal bargaining items
B Infrastructure Plan
N
D Employee Management
1443. The and control systems should be A action search
altered to support the strategic human re-
B applying behavioral knowledge
RA
source function.
A Appointment C change toward empowerment
154
Do you know?
A Superannuation Retirement A X Intelligence
ER
A job description
ternal selection, an advantage of internal
selection is that B job specification
A Internal selection requires few proce-
D
C X Both A and B
dures to locate and screen viable job can-
didate D none of above
G
B Internal selection presents fewer dan- 1456. The term procurement stands for ?
A
C There is less need to use multiple
predictors in assessing internal candidates C pay and benefits
H
than. With external candidates
D health and safety
D X Information about internal candi-
-C
dates tends to be more verifiable than in- 1457. Which of the following statements about
formation about external candidates the recent trends in HRM is not correct?
A X Performance and Knowledge Man-
N
C promote horizontally
ample of
ities is specifically associated with the HR
function of employee relations?
N
155
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
quality of decisions. D conventional orientation
1465. Revenue growth is included in
A HR
A X short-term of shareholder value
D
B Management
B compensation of company executive
G
C HRD
C determination of stocks
N
D X All of the above
A
port for growth and self-direction is a fu- related accidents are called
tile part of A insured compensation
H
A individual role B supplemental compensation
-C
B manager role C X workers compensation
C X employer role D optional compensation
N
156
Do you know?
1469. What are the ideas underpinning ’soft, A Interview
commitment’ or high - Road HRM prac-
tices? B Questionnaires
ER
performance and matches with set stan-
C A lack of mutuality existing between dards are called
employee and employer
A X focal reviews
D
D A disregard for unlocking discre-
tionary effort B unvocal reviews
G
1470. Which of the following is not an action C vocal reviews
of classical change programme?
known as:
A X Reliability A I and II
N
B Dependability B I, II and IV
157
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
D X Training& Development
A difficult to develop
1483. Standards that decided, what kind of
B cause of disagreements conduct employees of organization should
D
possess
C X time consuming
A descriptive justice
G
D difficult to rate
B procedural justice
1480. ‘strategy’ that employees seek for inter- B Wages paid in proportion to work-
esting jobs and greater advancement op- man’s work efficiency.
YA
portunities, is known as
C X A wage sufficient to satisfy the
A promotions workman’s basic needs.
RA
158
Do you know?
A Openness-Confrontation-Trust- A X misconduct
Authority-Proaction-Autonomy cooperation-
Experimentation B lack of qualifications
ER
Autonomy-Proaction-Authority- Collaboration-
Experimentation A Individual
D Openness-cooperation-Truth-Authenticity- B Team
D
Proaction-Autonomy-Collaboration-
C Business unit
Experimentation
G
1487. Time period, in which many people have D X All of the above
B growth stage
A sors
B Review his performance in relation to
H
C midcareer crisis sub stage the objectives and other behaviours
-C
C Help employee in self appraisal
D X decline stage
1488. Steps involves in employer’s movement D X All of the above
N
A X wage curve
B appraisal issues
B salary curve
C strategic planning
RA
159
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
1501. Qualitative changes in the attitudes of
A Employee Reference employees involves
B College Recruitment A There is a greater awareness among
D
officers, workers and associations.
C Employment Exchange
B Communication process is more ef-
G
D X All of the above fective.
A
D X All of the above
systems that help the Organisation meet its
goals for attracting, keeping and develop- 1502. Arrange the following staffing proce-
H
ing people with the skills it needs? dure in the correct sequence
i) Determining sources of personnel
-C
A Administrative services
supply
B X Business partner services3 ii) Preparing personnel specifications
N
160
Do you know?
A compensation law benefits A Both (A) and (R) are true.
ER
ment:
A cooperation, identity, control, in-
i) Forecasting Human Resource Need volvement and sharing of profits.
ii) Replacement Planning B control, individuality, competence,
D
iii) Human Resource Dynamics involvement and sharing of benefits.
G
iv) Human Resource Development Plan- C X cooperation, identity, competence,
ning involvement and sharing of benefits.
A
A (i), (iii) and (v)
1510. Advantage of ‘BARS’ system is
B (i), (ii), (iii) and (iv)
H
A simple to use
C (iii) and (v)
B avoids central tendency and biases
-C
D X (i), (ii), (iii), (iv) and (v) C ends up with predetermined rating
1506. Low cost foreign competition, classified figures
N
as
D X providing behavioral anchors
A potential opportunities
1511. Combination of salary and commission
YA
161
Do you know?
Chapter 1. Human Resource Management (HRM)
1513. What affective activities are required to 1518. A company can create ‘superior-
make people attracted towards occupa- subordinate’ relationship through
tions?
A X line authority
A realistic oriented
B hiring authority
B X investigation oriented
C social oriented C staff authority
ER
D artistic oriented D all of above
1514. ‘self-designing organizations’ is an ex- 1519. Premature evaluation is a type of
ample of
A personal barrier
D
A human process intervention
B semantic barrier
G
B techno structural interventions
C X psychological barrier
C X strategic intervention
A
1515. Who has given the ‘expectancy theory’ 1520. Rates are placed in percentages in per-
of Motivation? formance categories is followed in
H
A Abraham Maslow A graphic rating scale method
B X Victor Vroom
-C
B X forced distribution method
C Frederick Herzberg C alternation ranking method
N
D Clayton Adler
D paired comparison method
1516. During which of the following stage, the
firm identifies and confirms the overall 1521. The Concepts of Wages like Minimum
YA
A Adarkar Committee
B Monitoring
C Assessment B X Committee on Fair Wages
to conduct Labour
A X numerical analysis of retirements
1522. AB Corp streamlined its annual bene-
B determination of average retirement fits package enrollments by digitizing and
age aggregating the former paper benefits re-
ports, electronic spreadsheets, and benefit
C planning pension benefits summaries and providing the materials at
D determine extent of retirement prob- a single location on the company intranet.
lem AB Corp is using a(n)
162
Do you know?
A database 1527. Performance appraisal by all the follow-
ing parties is called 3600 performance ap-
B X HR portal praisal:
C data warehouse A Supervisors and Peers
ER
agers compete on solving problems is
D X All the above
called
1528. Selection of the candidates is done out
A X management game of ?
D
B action learning A X Target population
G
C lifelong learning B internal sources
1526. is the personnel activity by means 1531. Theory, according to which people are
of which the enterprise determines the ex- motivated in a sequence of hierarchy of
N
163
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A ratio analysis D administer tests e. explain benefits
packages
B scatter plot
D
1537. Work streams talent management sys-
C X trend analysis tem includes
G
A industry leading compensation
D all of above
A
agement?
tions
A Human resource management con-
H
D X all of above
tributes to business strategy and plays an
important role in the implementation of 1538. Which of the below given options are the
-C
business strategy forecasting techniques used?
itive advantage
1539. HR managers are generally the managers?
N
164
Do you know?
A Selection of employee A an individual role
ER
strategic planning process. ports?
D
B Human Resource
C Both of above
C Quality Control
G
D None of above
D Production
A
A They ensure consistency from open-
A rarity of HR
ing to closing
H
B diversity of HR B X They are useful for companies too
small to have dedicated recruiters
C X security of HR data
-C
C They are very inexpensive
D substitutability of HR
D Time Consuming
N
1543. Reduction in size of company size 1548. In traditional focus, rewards for employ-
ees which are based on talent is a part of
A Geographic expansion
YA
B Promotion
B Fellow employees
C X Wage Determination
C Job description requirements
D Transfer to better job D X Performance standards
1545. In a career development, providing sup- 1550. Which of the following factors are in-
port in employee’s development plans, is cluded in the calculation of human devel-
regarded as opment index?
165
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
1556. In the Grid Seminars, stress is laid on
A Formal Organisation charts
D
C Well-defined mobility (promotion B Professionalism
G
and transfer) paths
C Training& Development
D X Employee number chart
A
A X intuitive approaches false?
C Corrective training
A Interpersonal role
D Promotional training
B X Decisional role
1559. Coordination of personnel activities is a
C Informational role crucial part of
166
Do you know?
C Staff functions A Blake and Mouton
ER
A personal competencies
C managing compensation B X interpersonal competencies
D X all of above
D
C business management
1561. On which of the following, at the ini-
D both A and C
G
tial stage, the Indian IT companies relying
more for getting good IT professionals? 1566. Re-assignment of work, related to job in
A
B Placement Agencies A promotions
A ESOPS sharing
B X behavior
B X Profit sharing
C consequences
RA
C Gain sharing
D counseling
D All of the above
1568. Which one of the following is not the
1563. ‘differentiation and integration’ is an ex- method of job evaluation?
A
ample of
A Grading
N
167
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A Short-term Human Resource Man- 1575. Employee violates the rules of organisa-
agement tion as mentioned in the standing orders
becauseof which he has to leave the job, is
B X Strategic Human Resource Man-
D
an example of
agement
A Premature Retirement
G
C Strategestic Human Resource Man-
agement B Compulsory Retirement
A
D Voluntary Retirement
1571. Who are not the Actors of Industrial Re-
lations? 1576. Which of the following features charac-
H
terize the Balance Score Card Method?
A Workers and their organisations
I. The score cards are cascading in na-
-C
B Employers and their organisations ture and as such are all pervasive in
an organization
C X Community and cultural associa-
N
1573. Gender discrimination, lower appraisal 1577. In ‘ABC’ approach, reviewing conse-
rating is an example of quences means
A lenient/strict tendency A X reviewing reward system
B X bias B reviewing performance appraisal
C central tendency C reviewing line of authority
D different tendencies D reviewing staff authority
168
Do you know?
1578. Training effects that are to be measured 1583. Cornerstone of any executive salary is
consist of
A X salary
A reaction
B bonuses
B learning
C commissions
C behavior
D stock options for employees
D X all of above
ER
1584. ‘supply chain management’ is included
1579. Changing and updating benefit plans is in
performed by
A personal competencies
A Corporate HR group
D
B interpersonal competencies
B Center of expertise
G
C X business management
C X Transactional HR group
D Both A and C
D Defining objectives
B HR digital dashboard
1587. Benefits provided in certain industries
C X strategy map by employers in unexpected conditions are
A
classified as
D all of above
A X supplemental unemployment ben-
N
169
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
the systematic order:
A measuring aptitudes
I. Panel Proceedings
B measuring adequacy of tools
D
II. Appellate Body
C measuring adequacy of training
III. Consultations
G
D X all of above IV. Compliance Panel
A
A X III,I,II,IV,V
A Robert owen
B V,IV,III,II,I
H
B V.V. Giri
C IV,II,III,V,I
C X Elton Mayo
-C
D I,II,III,IV,V
D Edwin B. Filippo
1595. Which one of the following is not the op-
N
A X Workflow
B X Controlling
B Autonomy
C Compensation
RA
C Feedback
D Integration
D Diversity
1596. Use of handwriting to determine basic
1592. The following concept is developed on personality traits of writer is known as
A
170
Do you know?
A X social 1602. The successive steps in disciplinary ac-
tion are
B non social
A Service of the charge sheet
C non artistic
B X Suspension of the offender in grave
D non realistic cases
1598. Health insurance of employees is in- C Preparing and serving the charge
cluded in
ER
sheet
A basic pay D All of the above
B short-term benefits 1603. A job specification is one of the areas of
D
?
C X executive perks
G
A X job analysis
D job ranking
B job design
A D job summary
H
B job grading 1604. Validity test, that focused on comparing
C X factor comparison method test scores of already existing employees to
-C
a measure of their job performance, is
D alternation ranking method
A X concurrent validity
1600. Who had advanced the ‘soft’ and ‘hard’
N
‘Grapevine’?
171
Do you know?
Chapter 1. Human Resource Management (HRM)
C learning management systems 1611. Which one of the following are the func-
tions of personnel management?
D e-recruiting
A Planning, Organising, Staffing, Di-
1607. Human resource management is the for- recting and Controlling
mal part of an organisation responsible for
ER
all of the following aspects of the manage- B Planning, Organising, Coordinating,
ment of human resources except Budgeting and Controlling
D
Organisation and Behaviour
B policy making, implementation, and
G
enforcement D X Procurement, Development, Com-
pensation, Integration and Maintenance
C strategy development and analysis
A
finances A diversification
1608. In professional jobs, mostly compens- B consolidation
H
able focused factors are
C X cost leadership
A problem solving
-C
D vertical integration
B creativity
1613. The purpose of Job Evaluation is to de-
N
jobs
1609. Performance Appraisal is a primary hu-
man resource management process that B Time duration of a job
links employees and organizations and
RA
provides input for other processes through C Expenses incurred to make a job
these means:
D None of the above
A Skill, effort, responsibility
1614. What metric evaluates retention efforts
A
172
Do you know?
A Retirement of employees A X annual bonus
B Manpower planning B annual award
C Training of employees C annual sales promotion
D X Maintenance of accounts D annual transfer
1616. Arrange in sequence the five steps pro-
1620. Technique, involving trainees to act on
cedure for Behaviourally anchored rating
role of specific person in real situation is
ER
scales (BARS):
A behavior modeling
I. Identify Performance Dimensions
II. Collect critical incidents B X role playing
D
III. Rate the incidents C in-house development center
G
IV. Re-classify the incidents
D both A and B
V. Develop the final instrument
A A phased retirement
H
C X II, I, IV, III, V B pre-retirement counseling
D II, IV, V, I, III C X talent management
-C
B X Selecting candidates
A X direct pay
C Determining requirements
B indirect pay
D Planning recruitment campaign
RA
C compensation
1618. Which approach that seeks to link strat-
egy, business, performance and HRM poli- D direct recruitment
cies and practices, assumes that there are a
number of HRM practices that are suitable 1623. Graphic and comparative illustration,
A
A X Best Practice
A action research
B Best fit
B X survey research
C Resource-based view
C marketing research
D Life cycle models
D human research
1619. Plans that are designed to motivate em-
ployees short term performance are called 1624. Which of these is a HR Model?
173
Do you know?
Chapter 1. Human Resource Management (HRM)
ER
A Behavioral factors
A unfair labor practice strike
B Environmental factors
B X economic strike
D
C Organizational factors
C sympathy strike
G
D X All of the above
D wildcat strike
1626. Company’s paying strategies for em-
A
A X Arrogance and anger
H
B skill-based pay B Humility and Honesty
1627. Career stage, in which person age is be- 1632. Which is the step of working procedure
tween 45 and 65 is concluded as of Job analysis?
YA
174
Do you know?
A Recruitment 145. A 146. A 147. C 148. C 149. D
150. B 151. C 152. B 153. A 154. C
B Selection 155. A 156. B 157. A 158. C 159. B
160. A 161. B 162. A 163. A 164. D
C X Personnel planning
165. C 166. A 167. A 168. B 169. A
D Interviewing 170. B 171. B 172. A 173. A 174. B
175. C 176. C 177. A 178. C 179. A
1635. Which of the following subjects is not
180. B 181. A 182. B 183. D 184. A
enumerated in the ‘concurrent list’ of the
ER
185. D 186. C 187. D 188. C 189. A
Indian constitution?
190. C 191. B 192. D 193. D 194. C
A Factories 195. B 196. A 197. B 198. C 199. A
200. D 201. C 202. A 203. A 204. C
D
B X Oil fields 205. D 206. A 207. A 208. D 209. C
C Trade Unions 210. C 211. D 212. A 213. B 214. A
G
215. B 216. C 217. D 218. C 219. B
D Vocational and technical training of 220. A 221. C 222. B 223. A 224. B
A
235. B 236. D 237. B 238. D 239. C
Answers 240. C 241. B 242. C 243. D 244. C
245. B 246. C 247. C 248. B 249. B
H
1. C 2. A 3. C 4. D 5. B 6. A 7. D 250. D 251. C 252. A 253. A 254. C
8. C 9. D 10. A 11. C 12. B 13. D 14. A 255. A 256. B 257. C 258. B 259. A
-C
15. A 16. D 17. A 18. C 19. A 20. A 260. B 261. A 262. C 263. D 264. A
21. D 22. D 23. B 24. A 25. B 26. B 265. B 266. A 267. B 268. A 269. B
27. B 28. C 29. A 30. D 31. A 32. C 270. D 271. A 272. B 273. D 274. D
N
33. B 34. D 35. A 36. C 37. B 38. A 275. B 276. A 277. A 278. A 279. D
39. A 40. A 41. C 42. A 43. A 44. B 280. A 281. D 282. D 283. A 284. D
YA
45. B 46. A 47. A 48. D 49. C 50. D 285. A 286. B 287. B 288. D 289. C
51. C 52. B 53. B 54. D 55. B 56. B 290. D 291. C 292. D 293. B 294. B
57. A 58. D 59. C 60. A 61. D 62. D 295. D 296. C 297. C 298. A 299. A
63. D 64. C 65. B 66. D 67. D 68. A 300. C 301. A 302. A 303. D 304. B
RA
69. A 70. C 71. A 72. D 73. D 74. D 305. C 306. D 307. D 308. D 309. D
75. D 76. D 77. A 78. A 79. C 80. D 310. D 311. C 312. A 313. C 314. C
81. A 82. C 83. D 84. C 85. A 86. C 315. A 316. C 317. B 318. B 319. A
87. A 88. C 89. C 90. C 91. C 92. D 320. A 321. B 322. A 323. C 324. C
A
93. D 94. B 95. D 96. A 97. B 98. C 325. D 326. A 327. C 328. D 329. A
99. D 100. B 101. B 102. B 103. D 104. A 330. B 331. B 332. A 333. B 334. C
N
105. A 106. C 107. C 108. A 109. D 335. C 336. B 337. C 338. D 339. D
110. A 111. C 112. B 113. B 114. B 340. A 341. C 342. A 343. A 344. D
115. A 116. C 117. C 118. B 119. B 345. A 346. A 347. A 348. A 349. B
120. A 121. D 122. D 123. B 124. B 350. A 351. A 352. B 353. D 354. B
125. D 126. B 127. C 128. D 129. A 355. D 356. B 357. C 358. C 359. B
130. D 131. D 132. A 133. B 134. B 360. C 361. A 362. C 363. D 364. D
135. D 136. B 137. B 138. C 139. A 365. D 366. C 367. B 368. D 369. A
140. C 141. D 142. B 143. D 144. C
175
Do you know?
Chapter 1. Human Resource Management (HRM)
370. A 371. A 372. B 373. C 374. B 595. C 596. B 597. A 598. D 599. A
375. D 376. A 377. C 378. D 379. C 600. D 601. A 602. C 603. A 604. D
380. C 381. A 382. A 383. D 384. C 605. C 606. B 607. D 608. C 609. D
385. D 386. D 387. B 388. C 389. B 610. D 611. A 612. C 613. C 614. C
390. A 391. A 392. B 393. A 394. B 615. A 616. B 617. B 618. D 619. C
395. C 396. D 397. B 398. C 399. A 620. A 621. B 622. A 623. D 624. D
400. C 401. B 402. D 403. B 404. A 625. B 626. B 627. D 628. D 629. B
405. D 406. D 407. B 408. C 409. B 630. A 631. A 632. D 633. C 634. B
ER
410. A 411. B 412. B 413. B 414. B 635. C 636. B 637. B 638. B 639. D
415. A 416. A 417. B 418. D 419. A 640. A 641. A 642. C 643. C 644. C
420. C 421. D 422. A 423. A 424. A 645. A 646. A 647. C 648. A 649. A
425. D 426. A 427. D 428. D 429. D 650. A 651. A 652. A 653. B 654. D
D
430. A 431. D 432. B 433. B 434. D 655. A 656. A 657. C 658. B 659. D
435. A 436. D 437. D 438. B 439. C 660. D 661. A 662. A 663. A 664. A
G
440. C 441. C 442. A 443. B 444. A 665. A 666. A 667. B 668. B 669. A
445. C 446. A 447. A 448. B 449. A 670. D 671. A 672. D 673. B 674. D
A
460. B 461. A 462. C 463. A 464. B 685. A 686. A 687. B 688. A 689. C
465. C 466. A 467. B 468. A 469. A 690. D 691. A 692. A 693. B 694. D
470. B 471. C 472. A 473. C 474. A 695. D 696. A 697. A 698. C 699. A
H
475. D 476. B 477. B 478. A 479. B 700. C 701. C 702. B 703. A 704. B
480. D 481. C 482. A 483. A 484. C 705. C 706. B 707. B 708. D 709. A
-C
485. C 486. B 487. D 488. D 489. C 710. B 711. D 712. B 713. D 714. D
490. A 491. C 492. A 493. D 494. A 715. C 716. A 717. D 718. A 719. C
495. A 496. B 497. D 498. D 499. D 720. C 721. D 722. C 723. A 724. A
N
500. A 501. C 502. B 503. D 504. A 725. A 726. A 727. D 728. B 729. D
505. D 506. D 507. D 508. C 509. D 730. A 731. B 732. A 733. A 734. A
YA
510. C 511. B 512. D 513. B 514. A 735. A 736. D 737. C 738. B 739. C
515. C 516. C 517. D 518. A 519. A 740. D 741. C 742. D 743. B 744. D
520. D 521. D 522. A 523. A 524. D 745. A 746. A 747. A 748. D 749. A
525. A 526. B 527. D 528. C 529. B 750. D 751. B 752. B 753. C 754. A
RA
530. A 531. C 532. D 533. A 534. C 755. C 756. C 757. B 758. A 759. A
535. A 536. B 537. A 538. A 539. D 760. A 761. B 762. B 763. C 764. A
540. C 541. D 542. B 543. A 544. D 765. B 766. D 767. A 768. A 769. D
545. C 546. A 547. B 548. A 549. D 770. C 771. B 772. C 773. D 774. D
A
550. B 551. D 552. D 553. C 554. B 775. B 776. A 777. B 778. B 779. D
555. C 556. A 557. D 558. A 559. C 780. B 781. B 782. D 783. D 784. D
N
560. A 561. B 562. C 563. D 564. A 785. B 786. A 787. C 788. C 789. A
565. C 566. C 567. B 568. A 569. A 790. B 791. A 792. C 793. D 794. A
570. B 571. A 572. C 573. B 574. A 795. C 796. D 797. A 798. C 799. D
575. A 576. B 577. D 578. D 579. B 800. A 801. C 802. C 803. A 804. C
580. A 581. D 582. A 583. D 584. A 805. D 806. A 807. B 808. B 809. B
585. D 586. B 587. B 588. B 589. C 810. A 811. C 812. A 813. B 814. A
590. D 591. D 592. D 593. C 594. D 815. C 816. A 817. B 818. D 819. B
176
Do you know?
820. B 821. C 822. B 823. B 824. A 1045. A 1046. D 1047. D 1048. D 1049. D
825. C 826. A 827. C 828. D 829. B 1050. A 1051. B 1052. B 1053. A 1054. C
830. A 831. A 832. B 833. B 834. A 1055. C 1056. A 1057. D 1058. D 1059. D
835. B 836. D 837. B 838. A 839. B 1060. A 1061. C 1062. A 1063. A 1064. C
840. D 841. C 842. C 843. D 844. C 1065. B 1066. C 1067. A 1068. C 1069. A
845. A 846. A 847. D 848. D 849. A 1070. B 1071. A 1072. B 1073. D 1074. A
850. B 851. A 852. A 853. C 854. B 1075. A 1076. B 1077. D 1078. D 1079. D
855. D 856. D 857. D 858. A 859. C 1080. A 1081. A 1082. D 1083. A 1084. A
ER
860. D 861. D 862. D 863. A 864. A 1085. A 1086. A 1087. A 1088. C 1089. C
865. B 866. A 867. A 868. C 869. C 1090. A 1091. C 1092. C 1093. A 1094. A
870. A 871. C 872. A 873. B 874. D 1095. B 1096. B 1097. B 1098. B 1099. C
875. D 876. A 877. D 878. A 879. A 1100. A 1101. C 1102. C 1103. D 1104. A
D
880. A 881. D 882. D 883. D 884. D 1105. D 1106. D 1107. A 1108. B 1109. A
885. B 886. A 887. D 888. C 889. B 1110. D 1111. B 1112. B 1113. D 1114. C
G
890. D 891. A 892. A 893. A 894. A 1115. A 1116. D 1117. C 1118. A 1119. A
895. D 896. A 897. C 898. A 899. D 1120. B 1121. C 1122. B 1123. C 1124. B
A
910. D 911. A 912. A 913. D 914. D 1135. B 1136. D 1137. D 1138. D 1139. B
915. A 916. A 917. C 918. A 919. B 1140. C 1141. A 1142. B 1143. A 1144. A
920. D 921. B 922. B 923. B 924. B 1145. C 1146. A 1147. A 1148. D 1149. B
H
925. D 926. D 927. D 928. D 929. A 1150. C 1151. A 1152. C 1153. B 1154. A
930. C 931. D 932. A 933. C 934. C 1155. B 1156. B 1157. B 1158. D 1159. C
-C
935. B 936. B 937. D 938. C 939. D 1160. A 1161. B 1162. A 1163. D 1164. C
940. A 941. D 942. D 943. C 944. D 1165. D 1166. A 1167. B 1168. A 1169. A
945. A 946. D 947. B 948. D 949. A 1170. B 1171. C 1172. B 1173. D 1174. B
N
950. B 951. C 952. D 953. C 954. C 1175. C 1176. D 1177. C 1178. A 1179. A
955. B 956. C 957. B 958. A 959. D 1180. A 1181. A 1182. D 1183. D 1184. B
YA
960. A 961. B 962. A 963. A 964. D 1185. B 1186. A 1187. D 1188. C 1189. D
965. A 966. C 967. A 968. B 969. D 1190. D 1191. D 1192. A 1193. D 1194. A
970. D 971. D 972. A 973. B 974. D 1195. D 1196. D 1197. B 1198. C 1199. D
975. D 976. B 977. C 978. B 979. B 1200. B 1201. C 1202. B 1203. A 1204. D
RA
980. A 981. C 982. D 983. B 984. D 1205. C 1206. C 1207. D 1208. C 1209. D
985. C 986. D 987. D 988. C 989. C 1210. B 1211. D 1212. B 1213. C 1214. A
990. A 991. B 992. B 993. B 994. D 1215. A 1216. A 1217. A 1218. C 1219. B
995. B 996. C 997. A 998. B 999. D 1220. D 1221. B 1222. B 1223. C 1224. D
A
1000. A 1001. B 1002. B 1003. A 1004. C 1225. A 1226. C 1227. B 1228. A 1229. A
1005. D 1006. D 1007. A 1008. A 1009. A 1230. C 1231. B 1232. B 1233. A 1234. C
N
1010. A 1011. C 1012. C 1013. B 1014. C 1235. A 1236. C 1237. D 1238. C 1239. D
1015. A 1016. B 1017. C 1018. B 1019. C 1240. A 1241. A 1242. C 1243. C 1244. B
1020. C 1021. A 1022. C 1023. A 1024. B 1245. C 1246. A 1247. B 1248. D 1249. D
1025. A 1026. A 1027. A 1028. A 1029. B 1250. D 1251. C 1252. A 1253. B 1254. C
1030. B 1031. B 1032. C 1033. A 1034. A 1255. D 1256. D 1257. C 1258. A 1259. D
1035. D 1036. A 1037. C 1038. A 1039. D 1260. C 1261. B 1262. A 1263. C 1264. C
1040. B 1041. A 1042. C 1043. D 1044. B 1265. D 1266. C 1267. A 1268. A 1269. D
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Chapter 1. Human Resource Management (HRM)
1270. B 1271. B 1272. C 1273. A 1274. A 1455. C 1456. A 1457. A 1458. A 1459. B
1275. D 1276. B 1277. B 1278. A 1279. B 1460. D 1461. C 1462. A 1463. B 1464. A
1280. A 1281. A 1282. A 1283. C 1284. D 1465. A 1466. C 1467. B 1468. B 1469. B
1285. C 1286. A 1287. C 1288. A 1289. A 1470. B 1471. A 1472. A 1473. D 1474. A
1290. C 1291. B 1292. A 1293. C 1294. D 1475. D 1476. C 1477. A 1478. C 1479. A
1295. D 1296. D 1297. C 1298. B 1299. B 1480. B 1481. A 1482. D 1483. D 1484. C
1300. D 1301. C 1302. C 1303. C 1304. D 1485. B 1486. B 1487. D 1488. D 1489. B
1305. C 1306. A 1307. D 1308. B 1309. C 1490. A 1491. D 1492. D 1493. A 1494. B
ER
1310. D 1311. D 1312. B 1313. B 1314. B 1495. C 1496. D 1497. B 1498. D 1499. A
1315. A 1316. A 1317. D 1318. B 1319. B 1500. D 1501. D 1502. A 1503. D 1504. B
1320. B 1321. A 1322. B 1323. B 1324. A 1505. D 1506. B 1507. A 1508. C 1509. C
1325. C 1326. D 1327. A 1328. C 1329. C 1510. D 1511. C 1512. B 1513. B 1514. C
D
1330. C 1331. B 1332. D 1333. A 1334. A 1515. B 1516. A 1517. A 1518. A 1519. C
1335. D 1336. C 1337. C 1338. A 1339. B 1520. B 1521. B 1522. B 1523. A 1524. A
G
1340. C 1341. C 1342. C 1343. A 1344. D 1525. D 1526. C 1527. D 1528. A 1529. D
1345. B 1346. C 1347. B 1348. C 1349. A 1530. A 1531. A 1532. A 1533. C 1534. C
A
1360. C 1361. B 1362. D 1363. C 1364. D 1545. B 1546. A 1547. B 1548. D 1549. D
1365. A 1366. D 1367. D 1368. A 1369. D 1550. D 1551. D 1552. A 1553. A 1554. B
1370. C 1371. B 1372. D 1373. C 1374. D 1555. A 1556. A 1557. B 1558. A 1559. A
H
1375. A 1376. A 1377. D 1378. C 1379. D 1560. D 1561. C 1562. B 1563. B 1564. D
1380. C 1381. D 1382. D 1383. A 1384. C 1565. B 1566. B 1567. B 1568. D 1569. C
-C
1385. B 1386. D 1387. B 1388. B 1389. D 1570. B 1571. C 1572. D 1573. B 1574. C
1390. A 1391. B 1392. A 1393. A 1394. D 1575. C 1576. C 1577. A 1578. D 1579. C
1395. D 1396. A 1397. D 1398. B 1399. D 1580. C 1581. C 1582. D 1583. A 1584. C
N
1400. A 1401. B 1402. B 1403. C 1404. B 1585. A 1586. B 1587. A 1588. A 1589. D
1405. D 1406. A 1407. C 1408. B 1409. D 1590. C 1591. A 1592. D 1593. B 1594. A
YA
1410. D 1411. C 1412. C 1413. D 1414. B 1595. B 1596. A 1597. A 1598. C 1599. C
1415. C 1416. A 1417. D 1418. B 1419. C 1600. A 1601. D 1602. B 1603. A 1604. A
1420. B 1421. D 1422. D 1423. C 1424. D 1605. A 1606. A 1607. D 1608. D 1609. D
1425. C 1426. C 1427. B 1428. B 1429. A 1610. A 1611. D 1612. C 1613. A 1614. D
RA
1430. B 1431. C 1432. D 1433. B 1434. A 1615. D 1616. C 1617. B 1618. A 1619. A
1435. D 1436. D 1437. C 1438. C 1439. D 1620. B 1621. C 1622. A 1623. B 1624. A
1440. A 1441. A 1442. C 1443. B 1444. B 1625. D 1626. D 1627. D 1628. D 1629. D
1445. D 1446. B 1447. C 1448. D 1449. B 1630. B 1631. A 1632. D 1633. D 1634. C
A
178
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