Scribd Logo
Upload

Welcome to Scribd!

  • 77 views

    IsaiahmwauraCV PDF

    Uploaded by

    Isaiah Mwaura Kagurani
    This document is a resume for Isaiah Mwaura seeking a position where he can utilize his ICT skills and experience. He has over 5 years of experience in systems administration, network support, and help desk roles. His technical skills include Linux, Windows administration, networking, security, and programming languages. He is seeking to enhance productivity and reputation at a new company as a supportive team player.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content

    IsaiahmwauraCV PDF

    Uploaded by

    Isaiah Mwaura Kagurani
    77 views3 pages
    This document is a resume for Isaiah Mwaura seeking a position where he can utilize his ICT skills and experience. He has over 5 years of experience in systems administration, network support, and help desk roles. His technical skills include Linux, Windows administration, networking, security, and programming languages. He is seeking to enhance productivity and reputation at a new company as a supportive team player.

    Original Description:

    Original Title

    IsaiahmwauraCV.pdf

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document is a resume for Isaiah Mwaura seeking a position where he can utilize his ICT skills and experience. He has over 5 years of experience in systems administration, network support, and help desk roles. His technical skills include Linux, Windows administration, networking, security, and programming languages. He is seeking to enhance productivity and reputation at a new company as a supportive team player.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    77 views3 pages

    IsaiahmwauraCV PDF

    Uploaded by

    Isaiah Mwaura Kagurani
    This document is a resume for Isaiah Mwaura seeking a position where he can utilize his ICT skills and experience. He has over 5 years of experience in systems administration, network support, and help desk roles. His technical skills include Linux, Windows administration, networking, security, and programming languages. He is seeking to enhance productivity and reputation at a new company as a supportive team player.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 3

    ISAIAH MWAURA

    367 KIAMBU, 00900

    +254716577528 # [email protected]

    Summary
    My goal is to become associated with a company where I can utilize my ICT professional skills and gain further
    experience while enhancing the company’s productivity and reputation. I am supportive and enthusiastic team
    player dedicated to streamlining processes and efficiently resolving project issues.

    Skill Highlights
     Experience in supporting end users to
    enhance service provision
     Experience in Integration with third party
    applications
     Linux Shell Scripting and automation of
    repeated tasks, e.g. backups
     Experience in a helpdesk
    environment and ITIL processes for
    problem management and
    resolution.
     Experience in Windows Domain
    and user management and policy
    definitions
     Mail server administration; i.e. postfix
    mdeamon and MS Exchange.
     Office 365 administration
     Working knowledge of programming
    languages e.g. Java, PhP, Docker,
    Kubernetes.
     Extensive understanding of Routing and
    Switching and network security and IP
    management.

    Experience
    Systems Administrator – 01/11/2016 to 30/10/2019
    Pevans East Africa, Nairobi
     Escalation point for Sportpesa customer related issues
     Perform daily system monitoring, verifying the integrity and availability of all systems
    resources,
     Key processes monitoring and reviewing system and application logs.
     verifying completion of scheduled jobs such as backups
     Planning for and responding to service outages
     Develop and maintain installation and configuration procedures
     Provide support per request from users.
     Investigate, troubleshoot and resolve technical issues promptly.
     Data center environmental maintenance and active monitoring.
     Installing, supporting, and maintaining servers in accordance with standards proposed for
    optimal operational requirements

    Network Field Support – 02/2014 to 11/2016


    Internet Solutions, Kenya
     Support customers on site resolving their technical needs
     Following up with the clients to ensure their issues are fully resolved
     Training staff/clients through a series of actions, either face to face or over the telephone to
    help set up systems or resolve issues;
     Troubleshooting system and network problems and diagnosing and solving
    hardware/software faults;
     Providing support, including procedural documentation and relevant reports;
     Set-up & Configuration of Linux mail Servers

    Education
    Bachelor of Science: Computer Science - 2013
    PUEA, Kenya

    Industrial Training
     ITIL
     CCNA
     RHCSA
     CCNSP

    Referees

    Mr. Wechuli Sikumba


    Senior Engineer-IS Kenya

    Tel: 0737265005
    Email: [email protected]

    Mr Josphat Chege
    System Administrator Sportpesa

    Tel: 0716511116
    Email: [email protected]

    You might also like