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Oss-Bss TTC20151123 PDF
Oss-Bss TTC20151123 PDF
gr
A lightweight OSS/BSS
architecture
Moving up the value chain in operations
Yannis Mitsos
TTC meeting
Amsterdam, 23rd November 2015
Material produced by Afrodite Sevasti
6th Service and Technology Forum
Paris, 3-4th November 2015
The rational
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GRNET as a service provider
• Middleware • Applications
– Digital Certificate Services – HD Video Conferencing (more
– AAI and federated AAI (eduGAIN) than 15K meetings held)
• Security – epresence
CSIRT/CERT services – Live Streaming (~27.000
subscribers)
–
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Legacy architecture
Service Α silo Business
support
Self-
service Service Β silo
Provisio
ning Service D silo
Stats
Self-
service Service C silo
Monit
oring Self-
SLA mgmt
Service service
CRM Monitoring Self-service
Provi- Moni-
Service-specific
support systems
Provisioning Provisioning sioning toring
Vendor –specific
provisioning system/ API
SPACE
ECI Lightsoft
OSS ecosystem: infrastructure services
11
Wish list
Consolidation of the OSS-BSS
architecture
• Modular and service oriented
• Isolate operations from business services
of resources
A coherent data model (‘vocabulary’)
Reusable APIs
Orchestration
– Multi-domain, multi-tenant services
– Service bundles
Consistency in inter-module Consolidate processes &
communication systems
– Reliable, ‘any-to-any’
One-stop shop for services
13
A lightweight OSS/BSS architecture
22
Orchestration middleware
• Coordinates the business functions
across provisioning, inventory, issue
tracking support systems
– Feasibility, fulfillment, monitoring
orders
– Orchestration of actions to fulfill
• Order data validation-enrichment
• Orchestration plan
– Managing sequence and
dependencies
• Invokes fulfillment systems
• Order state owner
– Tracks order’s state and history
– Make information available to other
systems
24
Middleware of choice
Service
Service A
Service B
Self-
Service C
Self-service Self-service CRM
service
Management
Simplified TMF service operations
Service Bus
Middleware
Service Bus
Simplified TMF resource/infrastructure operations
monitoring inventory
C
Service-specific sioning toring
services services Provi-sioning
B
A
support systems
OSS layer
Vendor management
system/ API
SPACE
ECI Lightsoft
• Configurable variables:
– Payload type (untagged, single .1q, any .1q)
– Permission to rewrite VLAN IDs
– Use of a existing port or provisioning of a
new one
– MTU size
– VLAN id
• Challenges
– Multi-party provisioning
– Seamless experience to the user
– Integration with established operational
processes
– Reliable provisioning at the OSS layer
– Reconciliation of service design parameters
31
Actors and order items
Customer Facing
Services
(BSS Layer)
Resource Facing
Services
(OSS Layer)
Provisioning/Resource Order Item
32
L2 VPN service- L2 VPN workflow
specific
modules
OSS modules
Reusable
services
BSS modules
33
L2 VPN Support Systems: 10k ft view
User request
L2 VPN
L2 VPN Support Systems: 10k ft view
User request
L2 VPN
Middleware insight
36
Technologies
Service Bus
Μiddleware
Service Bus
Junos PyEZ
38
Lines of code
• SSP (BSS)
– Frontend: 1,880
– Backend: 1,700
• Provisioning (OSS)
– Total: 1,240
• Common: 570
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What next?
• Service Management Platform as proxy SP
– OSS/BSS architecture integration
– Request/incident management
– Accounting/SLA support
• OTN-based optical trail provisioning
– Data plane: ECI’s Apollo family, Layer 0 and Layer 1 (OTN)
– Management plane: LightSoft NMS
– ‘On-demand lightpaths’ service
• ViMa (GRNET VPS service) integration
• Real-time services integration
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The end
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