Scribd Logo
Upload

Welcome to Scribd!

  • AP01-EV04-"Inglés-Hoja de Vida".: Name

    Uploaded by

    Aquiles Elias Casado Montiel
    342 views5 pages
    The document contains the resume of Aquiles Elias Casado Montiel, including his personal details, education history, and work experience as an agent for the contact center of Colombia Mobile TIGO and as an advertising promoter for Active Store. It also transcribes a job interview simulation where Aquiles discusses his background and qualifications for a position with Tigo.

    Original Description:

    Original Title

    AP01-EV04-Ingles-Hoja-de-Vida

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document contains the resume of Aquiles Elias Casado Montiel, including his personal details, education history, and work experience as an agent for the contact center of Colombia Mobile TIGO and as an advertising promoter for Active Store. It also transcribes a job interview simulation where Aquiles discusses his background and qualifications for a position with Tigo.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    342 views5 pages

    AP01-EV04-"Inglés-Hoja de Vida".: Name

    Uploaded by

    Aquiles Elias Casado Montiel
    The document contains the resume of Aquiles Elias Casado Montiel, including his personal details, education history, and work experience as an agent for the contact center of Colombia Mobile TIGO and as an advertising promoter for Active Store. It also transcribes a job interview simulation where Aquiles discusses his background and qualifications for a position with Tigo.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 5

    AP01-EV04- “Inglés-Hoja de Vida”.

    Name:

    Aquiles Elias Casado Montiel

    File

    2010658

    Date:

    02-12-2019

    National learning service sena

    Market manegement
    AQUILES ELIAS CASADO MONTIEL

    Address: Calle 71 # 22 e-12


    Mail: [email protected]
    Mobile: 3012191889
    Phone: 9018673

    I am a young man with experience in customer service, taking into account the quality and
    compliance indicators of the campaign. In addition, I manage the corporate processes, strategies
    and proposals, with the objective of achieving the fulfillment of the goals in the area of sales,
    technical support and customer service.
    I am a serious, responsible, honest, enterprising young man, highly committed to the fulfillment of
    goals and objectives proposed at a personal, academic and social level, with excellent interpersonal
    relationships, experience to efficiently lead teamwork, creative, strategic ability and discernment to
    take Assertive decisions
    I consider myself a Youth based on ethical, spiritual values and excellent academic performance, I
    have a broad vision to take on new challenges that lead to a quality of life in terms of excellence.
    The pillars of my life are based on service to God and the community. I am a person capable of
    ensuring the interests of the community through the planning, development and evaluation of
    activities that lead to the continuous improvement of the same in accordance with the dynamics of
    the environment in terms of the references of citizen culture and environment.

    PERSONAL INFORMATION

    BIRTHDATE
     March 5, 1993 Barranquilla/Atlántico
     CIVIL STATUS
     Single

     CITIZENSHIP CARD
     1,140.860.293 of Barranquilla.

     AGE
     26 years

    ACADEMIC TRAINING

    Secondary Studies: Barranquilla Metropolitan College


    Barranquilla, bachelor 2011

    Primary Studies: Gabriel Garcia Marquez District College

    WORK EXPERIENCE

    2013 COMPANY: Colombia Mobile TIGO


    POSITION: AGENT CONTAC CENTER BPO VOZ
    START DATE: June 18, 2013
    DATE OF COMPLETION: December 1, 2014

    2012 COMPANY: Active Store


    POSITION: Advertising promoter
    START DATE: February 1, 2012
    DATE OF COMPLETION: August 1, 2012
    Job interview

    Agent post contac center BPO voice for the company Tigo.

    Next, I will simulate my interview that I had when I joined Tigo as a


    contact center advisor.

     Employee (me) RED


     Chief (BLACK)

    • Good morning, as I come to the position of agent contact


    center

    • Sure, sit down and tell me a little about your life and
    experience in the customer service area.

    • Well, first of all, my name is Aquiles Elias Casado Montiel,


    I'm 26 years old. I'm single without children and I live in
    Barranquilla.

     Ok great and in the labor issue ...

    • I have had experience as a sales promoter in the Claro


    mobile phone company. There, my job was to visit different
    customers and activate new sales points to encourage
    compliance with the indicators.

     Perfect tell me why it was the reason you left that company

     Well, the work was only for a definite time, so I was


    unemployed.

     Ok, I understand the situation.

     Thanks for understand

     OK, Mr. Aquiles, you have the profile we are looking for and
    in a week or so we will contact you to continue the process,
    thank you in advance for your time and attend this job
    interview.

     Thank you very much for giving me this job opportunity, I


    remain aware of the call to continue with the process

    Conclusion

    After this interview they called me a week to continue the process


    with them and they hired me in this company my stay was for a
    year and a half

    You might also like