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ASSIGNMENT

Class: IX
Subject: English (Writing Skill)
Date: April 07, 2020 Topic: Formal Letters

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Letters to Govt. Official, Complain & Order Placement)

Sample-1: You are the Area Manager of your company. Write a letter to the Director of ICICI Bank-
One of your valuable clients, for the payment of pending arrears towards your company.

Tata Consultancy Pvt. Ltd.


Sea wood Estate
Navi Mumbai-983217
1st January, 20XX

The Director
ICICI Bank
Thane Mumbai-985643

Subject- Payment of pending Arrears

Dear Mr Khanna
I have noticed that your bank (ICICI Bank) has arrears in payments pending toward our company, since the
invoices have not been paid for the past 90 days.
In order to motivate our clients to settle their obligations before the due date, we have introduced a discount
model where we’ll give you 2 % waiver of the invoiced amount if you pay us within 7 days of receiving the
invoice.
I hope that both you and your company are doing well. Since you are one of our most important clients, we
appreciate your business. In case you have some questions; you can feel free to contact me at 011-27658765.

Yours faithfully
(Sign)
Deepak Malhotra
(Area Manager)

Sample-2:Write a letter to a wholesaler dealing in textbooks and story books for ordering of some
books that you require for your shop.

34 Outer Ring Road


Motibagh
New Delhi-110045

12th July, 20XX

The Manager
Sumedha Book Center
Ghaziabad-230067
Subject- Order for books

Dear Sir
I shall be grateful if you will send me by VPP 5 copies of each of the following books, as early as possible.
1. Harry Potter Series- All Books                   2. Emma by Jane Austen
3. David Copperfield by Charles Dickens    4. Classics Retold by Chetan Sharma
5. Advanced Mathematics by HC Sharma.
My address is as above. Payment will be made by cheque within 5 days of delivery.

Yours faithfully
(Sign)
Mohit Tandon

Sample-3: Write a letter to M/s. Oxford Publishing House, London complaining that the books sent by
them were not those you had ordered for. Ask for replacement. You are Varun Joshi, Sector-20,
Chandigarh.

Examination Hall
Sector-20, Chandigarh

February 20, 2019

M/s. Oxford Publishing House


Consumer Complaint Division
London

Subject- Complaint regarding receipt of wrong set of books.


 

Sir/Madam

On February 1, 2019 I bought a book set (Order No. 000154) to be delivered to Chandigarh, Sector-20.

To my dismay, I have not received the set I ordered for and have instead, received the wrong book set. I am
highly disappointed.
To resolve the problem, I would appreciate it if you could replace the wrong book set with the one originally
ordered. Please let me know as soon as possible what action you propose to take.I look forward to hearing
from you within the next ten days.

Enclosed are copies of the transaction document and the receipt.


I look forward to your reply and a resolution to my problem and will wait until the aforementioned time
before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at
the above address or by phone at 098100XXXXX.

Yours sincerely
Varun Joshi
Enclosure(s)- Copy of receipt and transaction docs.

Sample-4:Write a letter to the in-charge of text-books section of NCERT, New Delhi complaining
about the non-availability of textbooks even one month after beginning of new session. You are Rohit
Rana reading in St. Xavier’s school, Delhi.
Examination Hall
St. Xavier’s School
Delhi

May 1, 2019

North-west Supervisor
NCERT Office
Pitampura, Delhi

Subject- Complaint regarding non-availability of textbooks.

Respected Sir/Madam

This is to bring to your notice that even after a month of commencement of classes; latest
NCERT textbooks are not available at any bookstore.

Students have to attend the school without textbooks. Some are borrowing the older
versions of their seniors with out-dated syllabus. This is resulting in problems in learning and
understanding. The lectures teachers are delivering are not having an effective impact on the
students.

Books play an important part in learning and Sir/Madam; I hope you understand the
intensity of the situation. I request you to undertake a quick action in making the books
available as soon as possible. I hope my complaint does not fall into deaf ears.

Yours sincerely
Rohit Rana

Sample-5:You are Mohan Bhagat, Eureka Forbes, NOIDA. You have received the reply to your inquiry
letter from Woodcutters Inc, dated 2rd March, 2019. You feel positive about the company’s terms and
conditions. Write a letter placing order for the furniture that you have mentioned in the previous
communication.

Eureka House
Gandhi Road, NOIDA -223344
Phone – 9898989898, 011-223344 | email eurekaplusmail.gmail.com

2nd March 2019

The Sales Manager


3/C, Woodcutter’s Inc
Janakpuri

New Delhi 112233

Subject: Placing order for furniture

Madam

This is a follow-up of our previous communication, ref. no. 24/ERQ-2015. Thank you for your timely
response and concern. We would like to place an immediate order for the following sets of furniture.
Code No. Name of Article Material Quantity
2213 Conference Table Wood 02
2276 Sofa Steel & Wood 02
2233 Chairs Wood 20

As per our communication, we are sending a demand draft for Rs. 15,000 as advance payment. The rest of
the money will be paid at the time of delivery. Kindly comply with our agreement statements. We hope to
receive the purchase in three working days.

Yours truly

(sign)
Mohan Bhagat

Asst. Engineer

Practice  Questions

1. You own a sports shop in Preet Vihar, Delhi. Write a letter to a wholesale dealer ordering cricket kits
for your shop.
2. Write a letter to place an order to Oxford Publications for some books for your library.
3. You are planning to get your entire office renovated. Write a letter to XYZ company to send design
catalogues to your office along with the price quotes so that you may finalise a budget and a
designer.
4. Complaint Letter to the CMHO, Jaipur Hospital, in respect to the uncleanliness prevailing in the
Hospital.
5. Letter to the police commissioner (traffic) about inadequate parking facility in the Connaught place
area of New Delhi, Complaint Letter.

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