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Resume Venugopal
Resume Venugopal
SUMMARY
Results driven Software Architect with over 15 years of extensive experience in software development and
designing and architecting software systems in various technologies like C#, C++, VC++, MVC and full stack
design and development on .Net stack and managing teams across the Globe.
SKILLS:
• C# • IIS,ISAPI,TCL/TK
• .NET • Python
• C, C++, VC++ • JavaScript
• MFC,ATL,COM,COM+ • XML
• ASP.NET • XAML
• ASP.NET MVC,Win Forms • WPF
• WinDBG • Dialogic
• RightFax
• Application Development • UML
• OOPS • Design Patterns
• OOAD • Architecture Patterns
• Office Integration • Entity frameworks
• MAPI • Outlook Object model
• EXT • Sencha
• JS
PROFESSIONAL EXPERIENCE:
Pivotal CRM is a customer relationship management (CRM) software system from Aptean. Built on the
Microsoft.NET Framework, Pivotal CRM embeds several commonly used Microsoft business products within
the CRM system, including Microsoft Office, Microsoft Outlook, Microsoft SharePoint, and Microsoft Visual
Studio
Lead the Engineering teams to support existing Products and provide new enhancements.
Technologies: .NET Framework, C#, ASP.NET, VC++, MFC,COM, SQL Server, Oracle Server, WinDBG
Key Accomplishments:
o Designed, developed and debugged Computer/Telephony Interface (CTI) applications to
integrate with call-center management suite.
o Lead and coordinated the migration of source code from VC++ 6.0 to build on Visual Studio
2008.
o Partnered with Integration Teams for successful client side integrations.
o Worked with Sustaining Team, resolving critical error reports from clients.
o Assisting customers with their applications built on the company provided API's
o Applied CppUnit testing to the source code for Unit testing of core features.
o Applied AutoIT for UI testing.
o Trained Development & QA team members on the usage of AutoIT and CppUnit testing.
o The initiatives of CppUnit and AutoIT helped to reduce the post release bug rate by more
than 20% thus leading to improved CSAT scores.
Key Accomplishments:
• Developed Web based configuration management system for Nokia routers & firewalls
• Automated the testing of most commonly used configuration features to reduce the testing
time. This helped to reduce the Acceptance testing time to less than 4 hours. Manual testing
of the same used to take close to 10 hours.
Technologies : C,C++,TCL/TK,eTCL,VC++,MFC,HTML
CAIR, Ministry of Defense – Senior Technical Assistant- Center for Artificial Intelligence, Robotics , DRDO
October 2003 – August 2005
Involved in development works related to Digital Signal Processing, Speech recognition and analysis
Key Accomplishments:
• Developed the UI for VoIP application with TCL/TK for VoIP on Linux over SIP stack.
• Developed Windows Libraries to communicate with Intel Dialogic Card 41-JCT-LS to capture
audio and process the captured audio through speech recognition algorithms.
• Automated the Speech Model creation process through TCL/TK scripts – such that to create
model for 50 users it took 6 hours from earlier manual process of 10 hours.
Technologies : C,C++,TCL/TK,VC++,MFC,TAPI,MATLAB
Education/Certifications
• MS (Software Systems ) – BITS Pilani ( WILP) - 2010
• MBA ( Financial Management ) – Annamalai University -2010
• BE (Electronics and Communications) – BMSECE/Visvesvaraya Technological University -2003
• Advanced Diploma in Software Applications – TULEC, 1999
• Diploma (Electronics and Telecommunications) – Sri Jayachamarajendra Polytechnic – 1998