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CORPORATE GOVERNANCE REPORT

STOCK CODE : 3026


COMPANY NAME : DUTCH LADY MILK INDUSTRIES BERHAD
FINANCIAL YEAR : December 31, 2017

OUTLINE:

SECTION A – DISCLOSURE ON MALAYSIAN CODE ON CORPORATE GOVERNANCE


Disclosures in this section are pursuant to Paragraph 15.25 of Bursa Malaysia Listing
Requirements.

SECTION B – DISCLOSURES ON CORPORATE GOVERNANCE PRACTICES


PERSUANT CORPORATE GOVERNANCE GUIDELINES ISSUED BY BANK NEGARA
MALAYSIA
Disclosures in this section are pursuant to Appendix 4 (Corporate Governance Disclosures)
of the Corporate Governance Guidelines issued by Bank Negara Malaysia. This section is
only applicable for financial institutions or any other institutions that are listed on the
Exchange that are required to comply with the above Guidelines.

1
SECTION A – DISCLOSURE ON MALAYSIAN CODE ON CORPORATE GOVERNANCE

Disclosures in this section are pursuant to Paragraph 15.25 of Bursa Malaysia Listing
Requirements.

Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s
leadership and is collectively responsible for meeting the objectives and goals of the
company.

Practice 1.1
The board should set the company’s strategic aims, ensure that the necessary resources are
in place for the company to meet its objectives and review management performance. The
board should set the company’s values and standards, and ensure that its obligations to its
shareholders and other stakeholders are understood and met.

Application : Applied

Explanation on : The Board has meetings each quarter with the management of the
application of the Company where the management will present the performance and
practice results of the business of the Company which is benchmarked against
the aligned annual budget. In 2017, the management and Board also
discussed sustainability topics such as market development, raw
material cost increases and how to mitigate identified risks, including
enhancing safety, overall productivity and quality issues.

In November 2017, the Board together with the management planned


and deliberated on the financial budget for the financial year ending
31 December 2018 and the same was aligned for implementation.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

2
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s
leadership and is collectively responsible for meeting the objectives and goals of the
company.

Practice 1.2
A Chairman of the board who is responsible for instilling good corporate governance
practices, leadership and effectiveness of the board is appointed.

Application : Applied

Explanation on : Dato’ Zainal is a respected Chairman who is known to always voice his
application of the views on any issues in an objective manner. He chairs the Board
practice Meetings with a spirit of inclusiveness by encouraging discussions and
eliciting the views of all his Board members. He ensures that there is a
good balance between the time allocated to governance matters and
discussions on business performance and strategies at board
meetings.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

3
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s
leadership and is collectively responsible for meeting the objectives and goals of the
company.

Practice 1.3
The positions of Chairman and CEO are held by different individuals.

Application : Applied

Explanation on : The roles of the Chairman and Managing Director are separate and
application of the there is a clear division of responsibilities between them. The
practice Managing Director is primarily responsible for the day to day
management of the business and operations of the Company. The
Chairman is an independent director who has never assumed an
executive position in the Company. On 1st January 2018, Mr Tarang
Gupta succeeded Ms Saw Chooi Lee as the Managing Director.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

4
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s
leadership and is collectively responsible for meeting the objectives and goals of the
company.

Practice 1.4
The board is supported by a suitably qualified and competent Company Secretary to provide
sound governance advice, ensure adherence to rules and procedures, and advocate
adoption of corporate governance best practices.

Application : Applied

Explanation on : The Board is supported by a qualified Company Secretary who is a


application of the Chartered Secretary. The Company Secretary organises and attends all
practice Board and Board Committee Meetings.

The Company Secretary updates the Board on all new relevant


regulatory requirements including those issued by Bursa Securities or
the Securities Commission. In August 2017, the Company Secretary
briefed the Board on the recommended practices set out in the new
Malaysian Code on Corporate Governance (“Code”).

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

5
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s
leadership and is collectively responsible for meeting the objectives and goals of the
company.

Practice 1.5
Directors receive meeting materials, which are complete and accurate within a reasonable
period prior to the meeting. Upon conclusion of the meeting, the minutes are circulated in a
timely manner.

Application : Applied

Explanation on : For each Board Meeting, the agenda and Board papers are distributed
application of the at least seven days in advance to enable Directors to have sufficient
practice time to review the Board papers and to obtain further explanation or
clarification to facilitate the decision-making process and the
meaningful discharge of their duties.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

6
Intended Outcome
There is demarcation of responsibilities between the board, board committees and
management.

There is clarity in the authority of the board, its committees and individual directors.

Practice 2.1
The board has a board charter which is periodically reviewed and published on the
company’s website. The board charter clearly identifies–
 the respective roles and responsibilities of the board, board committees,
individual directors and management; and
 issues and decisions reserved for the board.

Application : Applied

Explanation on : The Board has adopted a Board Charter, which sets out the Board’s
application of the strategic intent and outlines the Board’s roles and responsibilities, the
practice vision, mission, shared values and principles, as well as the policies
and strategic development of the Company. The Board Charter
specifies clearly the roles and responsibilities of the Board, the Board
Committees, individual directors and management. The Charter will be
updated in April 2018 to incorporate changes to the Code. The Charter
is available for reference at the Company’s website at
www.dutchlady.com.my.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

7
Intended Outcome
The board is committed to promoting good business conduct and maintaining a healthy
corporate culture that engenders integrity, transparency and fairness.

The board, management, employees and other stakeholders are clear on what is considered
acceptable behaviour and practice in the company.

Practice 3.1
The board establishes a Code of Conduct and Ethics for the company, and together with
management implements its policies and procedures, which include managing conflicts of
interest, preventing the abuse of power, corruption, insider trading and money laundering.

The Code of Conduct and Ethics is published on the company’s website.

Application : Applied

Explanation on : The Board is guided by Royal FrieslandCampina’s (RFC) Compass for


application of the good business conduct (“Compass”). Compass plays an important role
practice in the management of compliance risks and sets out the values,
principles and guidelines as to how the Company conducts its business
to ensure integrity, transparency and accountability. Compass has,
under its purview, underlying policies which include Doing Honest
Business and Fair Competition policies, all of which is embedded in the
Company’s working culture and encapsulated in the Company’s
Employee’s handbook.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

8
Intended Outcome
The board is committed to promoting good business conduct and maintaining a healthy
corporate culture that engenders integrity, transparency and fairness.

The board, management, employees and other stakeholders are clear on what is considered
acceptable behaviour and practice in the company.

Practice 3.2
The board establishes, reviews and together with management implements policies and
procedures on whistleblowing.

Application : Applied

Explanation on : Under Compass, employees and third party stakeholders have access
application of the to the Speak-Up Procedure, which serves as an avenue for employees
practice and third party stakeholders to voice out their concerns on matters
relating to Compass. The Speak-Up Procedure clearly sets out a well-
defined process upon which Compass-related matters can be raised in
confidence and in good faith.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

9
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.1
At least half of the board comprises independent directors. For Large Companies, the board
comprises a majority independent directors.

Application : Departure

Explanation on :
application of the
practice

Explanation for : Currently the board consists of 3 independent and 4 non-independent


departure directors. Ms. Saw Chooi Lee who is currently a non-independent
director will be re-designated as an independent director after a
cooling off period of 2 years from her resignation as Managing
Director of the Company (i.e. by 2020).

The Company’s major shareholder is a foreign co-operative of farmers.


The Board considers that the current composition fairly reflects the
foreign direct investment and the investment of the minority
shareholders. The proportion of independent directors ensures
effective checks and balances on the Board and the independent
directors effectively safeguard the interest of the minority
shareholders.

Alternative:
Currently the board consists of 3 independent and 4 non-independent
directors. The Company aims to have an equal number of independent
and non-independent directors by 2020.

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : The Board shall consist of an equal number of independent and non-
independent directors
Timeframe : Within 2 years

10
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.2
The tenure of an independent director does not exceed a cumulative term limit of nine years.
Upon completion of the nine years, an independent director may continue to serve on the
board as a non-independent director.

If the board intends to retain an independent director beyond nine years, it should justify and
seek annual shareholders’ approval. If the board continues to retain the independent director
after the twelfth year, the board should seek annual shareholders’ approval through a two-
tier voting process.

Application : Departure

Explanation on :
application of the
practice

Explanation for : Mr. Boey Tak Kong and Mr. Foo Swee Leng, two of the Independent
departure Non-Executive Directors, have served the Board for more than nine
years as Independent Directors.

Mr. Foo Swee Leng will not seek re-election at the forthcoming AGM.
As regards Mr. Boey Tak Kong, the Board has decided to seek
shareholders’ approval to retain him as an independent director via a
normal voting process.

Since January 2018, the Company has seen the following changes to
the Board:

Board members resigning:


- Mr Piet Hilarides
- Ms. Jaska Marianne de Bakker
- Dato’ Dr. Mhd Nordin
- Mr. Foo Swee Leng

Board member redesignated from Executive to Non-Executive


Director:
- Ms. Saw Chooi Lee

New appointments to the Board:


- Mr. Tarang Gupta
- Mr. Bernardus Hermannus Maria Kodden
- Dato’ Dr. Rosini Alias

For the following reasons the Board seeks shareholders’ approval to


maintain Mr. Boey Tak Kong for another financial year.
- For continuity in the Board, given all the recent changes in the

11
Board as set out above
- The specific financial expertise and governance insights that
Mr. Boey Tak Kong brings to the Board
- The search for candidates with the relevant and requisite
experience will take time.

Alternative:
Mr. Foo Swee Leng will not seek re-election at the forthcoming AGM.
The Board has decided to seek shareholders’ approval to retain Mr.
Boey Tak Kong as an independent director via a normal voting process.

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : Mr Boey Tak Kong will retire at the next AGM in 2019. Thereafter, if
the Board intends to retain an independent director beyond nine
years, it will justify and seek annual shareholders’ approval. If the
Board continues to retain the independent director after the twelfth
year, the Board will seek annual shareholders’ approval through a two-
tier voting process.

Timeframe : Within 1 year

12
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.3 - Step Up


The board has a policy which limits the tenure of its independent directors to nine years.

Application : Not Adopted

Explanation on :
adoption of the
practice

13
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.4
Appointment of board and senior management are based on objective criteria, merit and with
due regard for diversity in skills, experience, age, cultural background and gender.

Application : Applied

Explanation on : The current Board members comprises of a mixture of skill sets


application of the ranging from finance, business, economics and science.
practice

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

14
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.5
The board discloses in its annual report the company’s policies on gender diversity, its
targets and measures to meet those targets. For Large Companies, the board must have at
least 30% women directors.

Application : Departure

Explanation on :
application of the
practice

Explanation for : At present, due to the recent Board changes (due to global
departure restructuring of the parent company), the Board does not achieve a
30% female representation.

However, the Company has strong commitment towards gender


diversity. The management team of the Company comprises 60%
women and 69% of the Company’s employees are women.

The Board aims to have 30% female representation within the coming
years. The Company’s prime objective, however, is to achieve a strong
Board and will select new appointment based on overall merit.

Alternative:
The Board aims to have 30% female representation within the coming
years.

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : 30% of the Board comprise of female directors

Timeframe : Within 3 years

15
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.6
In identifying candidates for appointment of directors, the board does not solely rely on
recommendations from existing board members, management or major shareholders. The
board utilises independent sources to identify suitably qualified candidates.

Application : Applied

Explanation on : In identifying new Board members, the Board seeks recommendations


application of the for candidates from existing Board members, management, major
practice shareholders or independent sources. The recent appointments of Mr
Tarang Gupta and Mr Bernardus Hermannus Maria Kodden as non-
independent directors were recommended by the major shareholder,
FrieslandCampina DLMI Malaysia Holding B.V. The Nomination
Committee then ensures that the recommended candidates are
suitable and of sufficient calibre before recommending their
appointment to the Board.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

16
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into
account diverse perspectives and insights.

Practice 4.7
The Nominating Committee is chaired by an Independent Director or the Senior Independent
Director.

Application : Applied

Explanation on : The Chairman of the Nomination Committee is Mr. Foo Swee Leng
application of the who is an Independent Non-Executive Director.
practice

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

17
Intended Outcome
Stakeholders are able to form an opinion on the overall effectiveness of the board and
individual directors.

Practice 5.1
The board should undertake a formal and objective annual evaluation to determine the
effectiveness of the board, its committees and each individual director. The board should
disclose how the assessment was carried out and its outcome.

For Large Companies, the board engages independent experts periodically to facilitate
objective and candid board evaluations.

Application : Departure

Explanation on :
application of the
practice

Explanation for : The annual assessment on Board effectiveness was conducted in


departure November 2017 internally via questionnaires, which was led by the
Chairman of the Nomination Committee with the support of the
Company Secretary. The assessment was conducted on the Board, the
Nomination Committee, the Audit Committee, the Managing Director
and on each individual Board member through a peer evaluation. Key
findings are set out in the Corporate Governance Statement in the
Annual Report.

By 2020 the Board shall carry out a review on Board effectiveness


using external consultants and thereafter this shall be carried out on a
periodic basis.

Alternative:
Internally conducted annual assessment on Board effectiveness.

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : To carry out a review on Board effectiveness using external
consultants on a periodic basis.

Timeframe : Within 2 years

18
Intended Outcome
The level and composition of remuneration of directors and senior management take into
account the company’s desire to attract and retain the right talent in the board and senior
management to drive the company’s long-term objectives.

Remuneration policies and decisions are made through a transparent and independent
process.

Practice 6.1
The board has in place policies and procedures to determine the remuneration of directors
and senior management, which takes into account the demands, complexities and
performance of the company as well as skills and experience required. The policies and
procedures are periodically reviewed and made available on the company’s website.

Application : Applied

Explanation on : The remuneration for Executive Directors and senior management of


application of the the Company are based on the human resource policies and
practice procedures of the RFC Group. The Company follows the performance
appraisal system and compensation and benefits scheme of the RFC
Group. For Executive Directors of the Company, corporate and
individual performance is rewarded through the use of an integrated
pay benefits and bonus structure.
The Non-Executive Directors are paid fixed annual directors’ fees as
members of the Board and these are approved by shareholders at the
Annual General Meeting. Non-Executive Directors are also paid an
attendance allowance for each Board or Committee meeting that they
attend. The Chairman of the Board Committees receives a Board
Committee Chairman allowance. In addition thereto, the members of
the Audit Committee also receive a committee allowance.
The policy will be published on the Company’s website.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

19
Intended Outcome
The level and composition of remuneration of directors and senior management take into
account the company’s desire to attract and retain the right talent in the board and senior
management to drive the company’s long-term objectives.

Remuneration policies and decisions are made through a transparent and independent
process.

Practice 6.2
The board has a Remuneration Committee to implement its policies and procedures on
remuneration including reviewing and recommending matters relating to the remuneration of
board and senior management.

The Committee has written Terms of Reference which deals with its authority and duties and
these Terms are disclosed on the company’s website.

Application : Applied

Explanation on : The Company has a Remuneration Committee which role is to :


application of the (i) To study and periodically to review and to implement policies
practice governing the remuneration for Executive and Non-Executive
Directors and senior management.

(ii) To review and make recommendations to the Board on all


elements of remuneration and terms of employment for Executive
and Non-Executive Directors and senior management.

The Terms of Reference will be published on the Company’s website.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

20
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior
management is commensurate with their individual performance, taking into consideration
the company’s performance.

Practice 7.1
There is detailed disclosure on named basis for the remuneration of individual directors. The
remuneration breakdown of individual directors includes fees, salary, bonus, benefits in-kind
and other emoluments.

Application : Applied

Explanation on : Details are included in Corporate Governance Statement.


application of the
practice

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

21
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior
management is commensurate with their individual performance, taking into consideration
the company’s performance.

Practice 7.2
The board discloses on a named basis the top five senior management’s remuneration
component including salary, bonus, benefits in-kind and other emoluments in bands of
RM50,000.

Application : Departure

Explanation on :
application of the
practice

Explanation for : Details of members of senior management will be shared on general


departure terms and on an aggregated basis only as the Board is of the view that
it would not be in the best interest of the Company to disclose these
details given the competitiveness in the market for good senior
managers in the consumer goods industry.

The Company follows its remuneration based on the global RFC policy
with combination of Malaysian and International employees.

Alternative:
Details of the members of senior management will be shared general
terms and on an aggregated basis only

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : The Alternative is sufficiently transparent and allows stakeholders to
assess the reasonableness of remuneration paid to members of senior
management.

Timeframe : Others Not applicable

22
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior
management is commensurate with their individual performance, taking into consideration
the company’s performance.

Practice 7.3 - Step Up


Companies are encouraged to fully disclose the detailed remuneration of each member of
senior management on a named basis.

Application : Not Adopted

Explanation on :
adoption of the
practice

23
Intended Outcome
There is an effective and independent Audit Committee.

The board is able to objectively review the Audit Committee’s findings and
recommendations. The company’s financial statement is a reliable source of information.

Practice 8.1
The Chairman of the Audit Committee is not the Chairman of the board.

Application : Applied

Explanation on : The Chairman of the Audit Committee is Mr. Boey Tak Kong who is an
application of the Independent Non-Executive Director and he is not the Chairman of the
practice Board.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

24
Intended Outcome
There is an effective and independent Audit Committee.

The board is able to objectively review the Audit Committee’s findings and
recommendations. The company’s financial statement is a reliable source of information.

Practice 8.2
The Audit Committee has a policy that requires a former key audit partner to observe a
cooling-off period of at least two years before being appointed as a member of the Audit
Committee.

Application : Applied

Explanation on : The terms of reference of the Audit Committee states clearly that a
application of the former key audit partner of the External Auditors shall be subject to a
practice minimum two (2) year cooling-off period before being appointed as a
member of the Audit Committee.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

25
Intended Outcome
There is an effective and independent Audit Committee.

The board is able to objectively review the Audit Committee’s findings and
recommendations. The company’s financial statement is a reliable source of information.

Practice 8.3
The Audit Committee has policies and procedures to assess the suitability, objectivity and
independence of the external auditor.

Application : Applied

Explanation on : In August 2017 the Audit Committee had a meeting with the Messrs.
application of the PricewaterHouse Coopers (PWC), the External Auditors where PWC
practice presented the annual audit plan for FY 2017. In that meeting, PWC
highlighted the key focus areas, methodology and new accounting
standards. The External Auditor also briefed the Audit Committee on
their team members and the resources allocated to the Company.
After discussion and deliberation, the Audit Committee approved the
audit plan. The Company also sought the confirmation of
independence from the External Auditors.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

26
Intended Outcome
There is an effective and independent Audit Committee.

The board is able to objectively review the Audit Committee’s findings and
recommendations. The company’s financial statement is a reliable source of information.

Practice 8.4 - Step Up


The Audit Committee should comprise solely of Independent Directors.

Application : Not Adopted

Explanation on :
adoption of the
practice

27
Intended Outcome
There is an effective and independent Audit Committee.

The board is able to objectively review the Audit Committee’s findings and
recommendations. The company’s financial statement is a reliable source of information.

Practice 8.5
Collectively, the Audit Committee should possess a wide range of necessary skills to
discharge its duties. All members should be financially literate and are able to understand
matters under the purview of the Audit Committee including the financial reporting process.

All members of the Audit Committee should undertake continuous professional development
to keep themselves abreast of relevant developments in accounting and auditing standards,
practices and rules.

Application : Applied

Explanation on : The members of the Audit Committee are all financially literate and
application of the have a full understanding of the financial reporting process and the
practice financial matters discussed. The members also attend training on new
rules or standards relating to the accounting standards, tax rulings or
corporate governance changes. The Chairman of the Audit Committee
plays an active role in updating the other members on such new
developments.

The Chairman of the Audit Committee, Mr. Boey Tak Kong is also
active in providing technical training for the Malaysian Institute of
Accountants, the Malaysian Institute of Chartered Secretaries &
Administrators, Malaysian Institute of Corporate Governance and
Malaysian Investor Relations Association Berhad.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

28
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement
necessary controls to pursue their objectives.

The board is provided with reasonable assurance that adverse impact arising from a
foreseeable future event or situation on the company’s objectives is mitigated and managed.

Practice 9.1
The board should establish an effective risk management and internal control framework.

Application : Applied

Explanation on : This role is taken up by the Audit Committee.


application of the
practice The Company adopts the Enterprise Risk Management program based
on the framework that was developed and issued by RFC, which is
based on COSO framework model. The program establishes an
enterprise risk assessment (ERA) for identifying, evaluating,
monitoring, reporting and managing significant business risks.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

29
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement
necessary controls to pursue their objectives.

The board is provided with reasonable assurance that adverse impact arising from a
foreseeable future event or situation on the company’s objectives is mitigated and managed.

Practice 9.2
The board should disclose the features of its risk management and internal control
framework, and the adequacy and effectiveness of this framework.

Application : Applied

Explanation on : The ERA categorises the risk in the following way:


application of the ● Strategic, which are risks that affect the overall direction of
practice the business.
● Operational, which are risks that impact the delivery of the
Company’s products.
● Financial, which are risks associated with financial processes
and reporting.
● Compliance, which are risks associated in relation to legal,
statutory and corporate governance.
The risk profile of the Company is established during risk assessment
sessions facilitated by RFC. Risks identified are categorised and rated
based on:
● Impact on the relevant business objectives ;
● Likelihood of the risks occur ; and
● Potential for improvement of the way the risk is being
managed
taking into account the existing internal control and risk management
measures in place.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

30
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement
necessary controls to pursue their objectives.

The board is provided with reasonable assurance that adverse impact arising from a
foreseeable future event or situation on the company’s objectives is mitigated and managed.

Practice 9.3 - Step Up


The board establishes a Risk Management Committee, which comprises a majority of
independent directors, to oversee the company’s risk management framework and policies.

Application : Not Adopted

Explanation on :
adoption of the
practice

31
Intended Outcome
Companies have an effective governance, risk management and internal control framework
and stakeholders are able to assess the effectiveness of such a framework.

Practice 10.1
The Audit Committee should ensure that the internal audit function is effective and able to
function independently.

Application : Applied

Explanation on : The Company’s Internal Controls Framework is based on the Internal


application of the Control Framework (ICF) established by Royal FrieslandCampina N.V.
practice (RFC). ICF requires controls to be tested either quarterly, half yearly or
yearly, depends on their criticality, to ensure its effectiveness,
adequacy and integrity.

The Internal Audit function reports to the Audit Committee. During


the year, the Internal Auditors had 3 meetings with the Audit
Committee. They reported on the Company’s system of internal and
operational controls with focus on key area of business risks.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

32
Intended Outcome
Companies have an effective governance, risk management and internal control framework
and stakeholders are able to assess the effectiveness of such a framework.

Practice 10.2
The board should disclose–
 whether internal audit personnel are free from any relationships or conflicts of
interest, which could impair their objectivity and independence;
 the number of resources in the internal audit department;
 name and qualification of the person responsible for internal audit; and
 whether the internal audit function is carried out in accordance with a recognised
framework.

Application : Applied

Explanation on : In every Audit Committee the Internal Auditors updates on the its
application of the annual audit plan which includes the nature and scope of the internal
practice audit. The Audit Committee when reviewing and discussing the said
plan seeks to ensure that the internal audit plan is aligned with the
external audit plan.

In September 2017, the Internal Audit Manager had resigned and left
the Company. The Audit Committee Chairman had interviewed several
candidates and Miss Snowy Khoo has been appointed as the new
Internal Audit Manager. Miss Snowy Khoo has over 10 years of
internal and external audit experience and she is a Fellow of
Association of Chartered Certified Accountants, United Kingdom.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

33
Intended Outcome
There is continuous communication between the company and stakeholders to facilitate
mutual understanding of each other’s objectives and expectations.

Stakeholders are able to make informed decisions with respect to the business of the
company, its policies on governance, the environment and social responsibility.

Practice 11.1
The board ensures there is effective, transparent and regular communication with its
stakeholders.

Application : Applied

Explanation on : The Company engages its stakeholders in various methods. Through


application of the the AGM, its Annual Report and the announcements made on Bursa,
practice the Company disseminates information to its shareholders. The
Company also meets up with investment analysts and fund managers
periodically.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

34
Intended Outcome
There is continuous communication between the company and stakeholders to facilitate
mutual understanding of each other’s objectives and expectations.

Stakeholders are able to make informed decisions with respect to the business of the
company, its policies on governance, the environment and social responsibility.

Practice 11.2
Large companies are encouraged to adopt integrated reporting based on a globally
recognised framework.

Application : Departure

Explanation on :
application of the
practice

Explanation for : The Annual Report adopts the format of an integrated report where it
departure communicates comprehensive information of the financial results,
management and discussion analysis on the operations of the
Company, governance and sustainability measures and activities. The
Company shall seek to adopt the framework over time.

Alternative:
Integrated reporting as set out above.

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : Integrated Reporting based on the framework

Timeframe : Within 3 years

35
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively
and make informed voting decisions at General Meetings.

Practice 12.1
Notice for an Annual General Meeting should be given to the shareholders at least 28 days
prior to the meeting.

Application : Applied

Explanation on : The Company will provide 28 days prior notice for the coming AGM in
application of the 2018.
practice

Explanation for : Please provide an explanation for the departure.


departure
Please provide an alternative practice and explain how the alternative
practice meets the intended outcome.
Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure : Please explain the measure(s) the company has taken or intend to
take to adopt the practice.
Timeframe : Choose an item.

36
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively
and make informed voting decisions at General Meetings.

Practice 12.2
All directors attend General Meetings. The Chair of the Audit, Nominating, Risk Management
and other committees provide meaningful response to questions addressed to them.

Application : Applied

Explanation on : The Company’s AGM in 2017 was attended by all Directors.


application of the
practice

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

37
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively
and make informed voting decisions at General Meetings.

Practice 12.3
Listed companies with a large number of shareholders or which have meetings in remote
locations should leverage technology to facilitate–
 including voting in absentia; and
 remote shareholders’ participation at General Meetings.

Application : Applied

Explanation on : The Company holds its meetings in places easily accessible by its
application of the shareholders. There is no necessity for remote shareholder
practice participation.

Explanation for :
departure

Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :

Timeframe :

38
SECTION B – DISCLOSURES ON CORPORATE GOVERNANCE PRACTICES
PERSUANT CORPORATE GOVERNANCE GUIDELINES ISSUED BY BANK NEGARA
MALAYSIA

Disclosures in this section are pursuant to Appendix 4 (Corporate Governance Disclosures)


of the Corporate Governance Guidelines issued by Bank Negara Malaysia. This section is
only applicable for financial institutions or any other institutions that are listed on the
Exchange that are required to comply with the above Guidelines.

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