Manual Service Motorola V8

Level 1 and 2 Service Manual
6809511A13-O
2
MOTORAZR V8
GSM 850/900/1800/1900 MHz EDGE, GPRS

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.
© Motorola, Inc. 2007.
All rights reserved.
Mobile Devices Business,

Sawgrass International Concourse
789 International Parkway
Room S2C
Sunrise, FL 33325-6220
1 and 2
Contents
Level 1 and 2 Service Manual MOTORAZR 2 V8 Contents
6809515A95-O
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
6809515A95-O July 18, 2007 3

Contents MOTORAZR 2 V8
4 July 18, 2007 6809515A95-O

1 and 2
MOTORAZR 2 V8
Level 1 and 2 Service Manual 6809515A95-O Introduction
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product-care centers as well as
authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs that allow customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on a label usually located
under the battery. Use the entire model number when inquiring about the product.
Numbers are also assigned to chassis and kits. Use these numbers when requesting
information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change
without notice. Some product names, as well as some frequency bands, are available
only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example;
-A, -B, or -C, and so on.
The chassis or kit number, complete with revision number, is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed-circuit board layouts.
Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
• This device may not cause any harmful interference
• This device must accept interference received, including interference that may
cause undesired operation
This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
6809515A95-O July 18, 2007 5

Introduction MOTORAZR 2 V8
Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual

Use of this manual assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date. Refer questions
about this manual to the nearest Customer Service Manager.
Audience
This manual aids service personnel in testing and repairing V8 telephones. Service
personnel should be familiar with electronic assembly, testing, and troubleshooting
methods, and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to V8 telephones, and also provides
procedures and processes for repairing the phones at Level 1 and 2 service centers
including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers
6 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Introduction
Conventions
The following special characters and typefaces, are used in this manual to
emphasize certain types of information.
➧ Note: Emphasizes additional information pertinent to the subject

matter.
G Caution: Emphasizes information about actions which may result in

equipment damage.
E Warning: Emphasizes information about actions which may result

in personal injury.
Warranty Service Policy

The product is sold with the standard 12-month warranty terms and conditions.
Accidental damage, misuse, and extended warranties offered by retailers are not
supported under warranty. Non-warranty repairs are available at agreed fixed
repair prices.
Out-of-Box Failure Policy

The standard out-of-box failure criteria applies. Return customer units that fail
very early on after the date of sale to Manufacturing for root cause analysis, to guard
against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High
Tech Centers will perform level-4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training is available through the local Motorola Support
Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
6809515A95-O July 18, 2007 7

Introduction MOTORAZR 2 V8
Replacement Parts Service Division (RPSD)

Order replacement parts, test equipment, and manuals from RPSD.
U.S.A. Outside U.S.A.
Phone: 800-422-4210 Phone: 847-538-8023
FAX: 800-622-6210 FAX: 847-576-3023
Website: http://businessonline.motorola.com
EMEA
Phone: +49 461 803 1404
Website: http://emeaonline.motorola.com
Asia
Phone: +65 648 62995
Website: http://asiaonline.motorola.com
8 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Specifications
Specifications
General Function Specification
824-848 MHz Tx
Frequency Range GSM 850 869-893 MHz Rx
880-915 MHz Tx (with EGSM)
Frequency Range GSM 900 925-960 MHZ Rx
1710-1785 MHz Tx
Frequency Range DCS 1800 1805-1880 MHz Rx
1850-1910 MHz Tx
Frequency Range PCS 1900 1930-1990 MHz Rx
Channel Spacing 200 kHz
Channels 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with
8 channels per carrier
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.2V dc to +5.5V dc (battery)
+4.8V dc to +6.5V dc (external connector)
Transmit Current Drain 101-260 mA average talk current drain
Stand-by Current drain 5 mA (DRX2), 2 mA (DXR9) typical
Temperature Range -10° C to +55° C (+15° F to +130° F)
Dimensions, with 770 mAh Li Ion 53mm x 103mm x 12mm
battery
Size (Volume) 60 cc
Weight 117 grams with battery
Battery Life, with standard 770 mAh Talk Time up to 450 minutes
Li-Ion Battery Standby time up to 280 hours
All talk and standby times are approximate and depend on

network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.
Battery Charge Time 4 hours to 90% of 770 mAh capacity
Alert volume Max 95 dB @5cm, 0.5 Watts input
Transmitter Function Specification

RF Power Output 32 dBm nominal GSM 850/900,
29 dBm nominal GSM 1800/1900
Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver Function Specification

Receive Sensitivity Better than -103 dBm
RX Bit Error Rate (100k bits) Type II < 2%
Speech Coding Function Specification

Speech Coding Type Regular pulse excitation/linear predictive coding with long term
prediction (RPE LPC with LTP)
Bit Rate 13.0 kbps
6809515A95-O July 18, 2007 9

Specifications MOTORAZR 2 V8
Speech Coding Function Specification

Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps
10 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Product Overview
Product Overview
MOTORAZR 2 V8 telephones represent the thinnest, compact and lightweight
global system for mobile communications (GSM) general packet radio service
(GPRS) wireless application protocol (WAP)-enabled mobile phones. The V8 phones
incorporate an improved user interface for easier operation, allows multimedia
message service (MMS) messaging, and includes personal information manager
(PIM) functionality.
The V8 is a quad-band phone that allows roaming within the GSM 900 MHz, GSM
850 MHz, 1800 MHz digital cellular system (DCS), and 1900 MHz PCS bands.
V8 telephones support GPRS and Enhanced Data rates for GSM Evolution (EDGE)
in addition to traditional circuit switched transport technologies.
The V8 phone consists of a main housing assembly and a flip assembly. The main
circuit board, battery, and accessory connector are located in the main housing
assembly. The camera on the V8 phone is located in the hinged flip assembly. The
standard 770 mAh Lithium Ion (Li Ion) battery fits behind a removable back cover
and provides up to 500 minutes of talk time with up to 280 hours of standby time1.
The flip assembly contains the entire hinge mechanism. It is attached to the main
housing by four screws. The display module consists of 240 x 320 pixel, Active Matrix
Liquid Crystal Display (AMLCD) with white pixels on a black background. The CLI
screen is a 2.0” transflective sub display, and the primary screen is a 2.2”
transmissive main display.
The camera module is a 2.0 mega pixel VGA CMOS camera.
The main housing assembly includes a battery cover, chassis, main circuit board,
keypad plastic front housing, and internal antenna.
The main circuit board contains the Receiver, Transmitter, Synthesizer and Control
Logic Circuitry and phone electronics.
The telephones are made of polycarbonate plastic. The display and speaker, as well
as the 23-key keypad, transceiver printed-circuit board (PCB), microphone, charger
and headphone connectors, and power button are contained within the flip form-
factor housing.
The phone accepts both 3V and 1.8V mini subscriber identity module (SIM) cards
which fit into the SIM holder next to the battery. The antenna is mounted internally.
Inexpensive direct connection to a computer or handheld device provided by USB
or Bluetooth® for data and fax calls, and for synchronizing phonebook entries with
Mobile Phone Tools software, can be accomplished by using the optional data cable
and soft modem.
Features
V8 telephones use advanced, self-contained, sealed, custom integrated circuits to
perform the complex functions required for GSM communication. Aside from the
space and weight advantage, microcircuits enhance basic reliability, simplify
maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected.
6809515A95-O July 18, 2007 11

Product Overview MOTORAZR 2 V8
• 240 x 320 262K TFT Main Display (2.2"), external display (2.0")
• 2.0 megapixel VGA CMOS Camera (1600 x 1200 pixels)
• Polyphonic Speaker
• Messaging: SMS, MMS, WV
• Audio CODECs: Windows WMA plus Janus DRM, MP3, AAC, AAC+, eAAC+,
WAV
• Video: Capture/Playback, h.263, MPEG4 3GPP
• Connectivity: Bluetooth® Class 2, USB-2.0 HS, Mobile Phone Tools, Over the
Air Sync (OTA)
• Up to 512MB or 2GB on board memory
12 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Product Overview
Speaker Dependent Voice Activation and Voice Note Recording

Voice tags can be used for voice dialing up to 20 phone numbers in the phone book
and for creating up to 5 voice shortcuts for menu items. The phone must be “trained”
by the voice tag being read into the phone’s memory twice before it is recognized.
You can add voice tags to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
➧ You cannot place or receive calls while adding voice tags to the phone’s memory.
➧ Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
V8 telephones also include a voice recorder that allows up to 2 minutes of personal

messages to be recorded. This feature has a complete set of record, playback, and
management tools that make it easy to store and maintain a list of personal memos.
Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway that retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The V8 microbrowser can be configured for baud, idle timeout, line type, phone
number, and connection type.
➧ Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
➧ When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.
SIM Application ToolkitTM - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.
6809515A95-O July 18, 2007 13

Product Overview MOTORAZR 2 V8
Simplified Text Entry

There are three different ways to enter text using the phone keypad:
• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be available on the phone in all lan-
guages.
• Tap. Press a key to generate a character.
• Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
event that no caller identification information is available, the Incoming Call
message is displayed.
➧ User must subscribe to a caller line identification service through their service
provider.
Other Features
Detailed descriptions of these and other V8 features can be found in the user’s guide.
14 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual General Operation
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The V8 controls are located on the sides of the flip and on the keypad. See Figure 1.
Right Soft Key
Voice Command Key
Left Soft Key

Clear/Back Key
Volume Keys
Power/End Key
Turn on/off, hang up, exit menus.
Music/Web
Access Key
Center Key
Side Select Key Open main menu & select menu items.
Send Key Navigation Key

Make & answer calls. Scroll up/down/left/right.
070062o
Figure 1. Controls, indicators, and I/O
6809515A95-O July 18, 2007 15

General Operation MOTORAZR 2 V8
The V8 phone has a large external display on the outside of the flip. The phone’s
charging indicator, camera lens, and Bluetooth indicator are also located on the flip
along with other external controls. The phone has a micro USB port, located on the
left side of the phone.
Charge Indicator Light Camera Lens Bluetooth Indicator Light
Volume Keys Voice Command Key

Change alert profile in home Use voice commands to make
screen, navigate menus. calls & perform basic phone
functions.
Side Select Key

Take photo when flip is closed &
camera is active. Handsfree Speaker
(on back of phone)
Micro-USB Port
Insert battery charger
& phone accessories.
External Display
See incoming call information, control music player when flip is
closed and music player is active, use as camera viewfinder when
flip is closed & camera is active.
070063o
Figure 2. Additional Controls, indicators, and I/O
Color Display
The V8 wireless phones feature a 240 x 320 262K TFT Main Display (2.2"), external
display (2.0").
The center key opens the initial menu structure, or allows access to a submenu.
“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen (see Figure 3).
16 July 18, 2007 6809515A95-O

Indicators, in the form of icons, display on the LCD. Figure 3 shows some of the
icons that display on the LCD.
Service Provider
Date 10/15/2008
Feature Icons Clock
Left Soft Key 10:10AM Right Soft Key

Label Options Main Menu Label
The following icons can appear at the top of the display:
1 2 3 4 5 6 7 8 9 10
070048o, 070049o
Figure 3. Icon Indicators
➧ Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
1 Signal Strength Indicator – Vertical bars show the strength of the wireless
network connection. You can’t make or receive calls when or 0 /
shows. The roam
indicator 1 shows when your phone is seeking or using a network outside your home
network.
2 EDGE/GPRS Indicator – Shows when your phone is using a high-speed
Enhanced Data for GSM Evolution (EDGE) or General Packet Radio Service
(GPRS) network connection. Indicators can include:
, = EDGE > = GPRS
connection connection
5 = EDGE data < = GPRS data
transfer transfer
4 = EDGE secure 8 = GPRS secure
data transfer data transfer
6 = EDGE 9 = GPRS
unsecure data unsecure data
transfer transfer
6809515A95-O July 18, 2007 17

3 Bluetooth™ Indicator – Shows Bluetooth power, connection, and discoverable

status as follows:
solid blue = Bluetooth powered on
solid green = Bluetooth connected
flashing blue = Bluetooth discoverable
mode
4 Messaging Presence Indicator – Shows your instant messaging (IM)

status. Indicators can include:
B = online E = offline
C = busy F = discrete
D = invisible to IM
5 IM Indicator – Shows when you receive a new IM message.

6 Message Indicator – Shows when you receive a new message. Indicators
can include:
] = text or voice [ = email
message message
7 Location Indicator – Shows your phone’s location information status.

Indicators can include:
J = location on K = location off
L = acquiring M = location fixed
location
I = location
unknown
8 Profile Indicator – Shows the alert profile setting.

) = ring only O = silent
S = vibrate only ( = vibrate then
ring
9 Active Line Indicator – Shows X to indicate an active call, or Y to indicate

when call forwarding is on. Indicators for dual-line-enabled SIM cards can
include:
V = line 1 active W = line 2 active
Z = line 1 call a = line 2 call
forward on forward on
10 Battery Level Indicator – Vertical bars show the battery charge level.
18 July 18, 2007 6809515A95-O

Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device to immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.
➧ To ensure proper memory retention, turn OFF the phone before removing the
battery.
G If the battery is removed while receiving a message, the message will be lost.
Operation
For detailed operating instructions, refer to the appropriate User’s Guide.
6809515A95-O July 18, 2007 19

20 July 18, 2007 6809515A95-O

1 and 2
Level 1 and 2 Service Manual V8 Tools and Test Equipment
6809515A95-O
Tools and Test Equipment

The following table lists tools and test equipment recommended for disassembly
and reassembly of V8 telephones. Use either the listed items or equivalents.
Table 1. General Test Equipment and Tools

Motorola Part Number1 Description Application
RSX4043-A Torque Driver Used to remove and replace screws
Torque Driver Bit T-5 Plus, Apex 440-

— Used with torque driver
6IP Torx Plus or equivalent
Used to charge battery and to power

See Table 7 Rapid Charger device
Antistatic Mat Kit (includes 66-80387A95 Provides protection from damage to

0180386A82 antistatic mat, 66-80334B36 ground device caused by electrostatic discharge
cord, and 42-80385A59 wrist band) (ESD)
Disassembly tool, plastic with flat and Used during assembly/disassembly of

6680388B67 pointed ends (manual opening tool) device
6680388B01 Tweezers, plastic Used during assembly/disassembly
— Digital Multimeter, HP34401A2 Used to measure battery voltage
8102430Z04 GSM / DCS Test SIM Used to enable manual test mode
19501980 Generic Press
0-00-00-40869 P-Flex and CLI lens Press Fixture
0-00-00-40870 Main Lens Press Fixture
0-00-00-40871 Hand Held Speaker Press Fixture
0-00-00-40872 Hinge Shaft Key Press Fixture
K-Flex / Rear Housing gasket / Earpiece

0-00-00-40873 gasket alignment fixture kit
0-00-00-40877 Keypad Tab Bend Fixture
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
6809515A95-O July 18, 2007 21

Disassembly V8
Disassembly
The procedures in this section provide instructions for the disassembly of V8
telephones. Tools and equipment used for the phone are listed in Table 1, preceding.
G Many of the integrated devices used in this equipment are vulnerable to damage
from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.
G Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.
Removing and Replacing the Battery Cover and Battery

All batteries can cause property damage and/or bodily injury, such as burns if a
E conductive material, such as jewelry, keys, or beaded chains touch exposed termi-
nals. The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
1. Ensure the phone is turned off.

2. Push the battery cover up (toward the top of the phone) to release (see Figure 1).
Battery Cover
v470113
Figure 1. Removing the Battery Cover
3. Lift up and remove the battery cover.
22 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Disassembly
4. Pull the tab on the label near the hinge, then remove the battery from the
phone. See Figure 2.
Battery
Tab
v463225
Figure 2. Removing the Battery
There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
E Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
5. To replace, align the battery with the battery compartment so the contacts on
the battery match the battery contacts in the phone.
6. Insert the battery, contacts side first, into the battery compartment and push
down followed by the opposite edge of the battery.
7. Insert the bottom edge of the of the battery cover into the rear housing, then
push the top edge of the cover down and snap it into place.
6809515A95-O July 18, 2007 23

Disassembly V8
Removing and Replacing the Subscriber Identity Module (SIM)

1. Remove the battery cover and battery as described in the procedures.
2. Slide the SIM card out of the SIM holder, as shown in Figure 3.
SIM
v470114
Figure 3. Removing the SIM
3. Carefully lift the SIM from the phone.

4. To replace, insert the SIM into the holder, ensuring the notched corner of the
SIM is inserted first.
5. Replace the battery and battery cover as described in the procedures.
24 July 18, 2007 6809515A95-O

Removing and Replacing the Rear Housing
G This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery cover, battery, and SIM as described in the procedures.
G In addition to 2 screws, the rear housing assembly is fastened with plastic latches.
These are fragile and should be released with care.
2. Using a Torx driver with a T-5 bit, remove the screws at each side of the phone.
Retain the screws for reassembly. See Figure 4.
Housing Screw
Housing Screw
v470115
Figure 4. Removing the Rear Housing Screws
3. Turn the phone over so the keypad is facing upward.

4. Use the disassembly tool to remove the bumper pad below the keypad.
6809515A95-O July 18, 2007 25

Disassembly V8
5. Use the T-5 driver to remove the two housing screws under the bumper pad
(see Figures 5 and 6).
V462594
Figure 5. Removing the Bumper
Housing screw
Housing screw
V458596
Figure 6. Removing the Rear Housing Screws
26 July 18, 2007 6809515A95-O

6. Release the first housing latch by inserting the flat edge of the plastic
disassembly tool near the USB connector on the rear housing.
v470116
Figure 7. Removing the Rear Housing Latches
7. Slide the tool between the rear housing and front housing along the perimeter
to release remaining housing snaps. Do not damage or mar the finish on the
housings.
8. Lift the rear housing assembly away from the phone.
9. To replace, carefully align the flex connector to it’s socket on the rear housing
assembly, then gently press down on the flex connector until it is properly
seated in it’s socket.
10. Rotate the rear housing assembly so it sits over the phone.
6809515A95-O July 18, 2007 27

Disassembly V8
11. Align the housing latches with the corresponding openings on the front
housing. Gently press the housings together until the catches snap into place.
v462224
Figure 8. Rear Housing Latches
12. Replace the 2 housing screws and tighten to a final torque setting of 1.0 inch
pounds. Do not over tighten.
13. Replace the 2 housing screws below the keypad.
14. Replace the bumper pad.
15. Replace the USB grommet.
16. Replace the memory card, battery, and battery cover as described in the
procedures.
28 July 18, 2007 6809515A95-O

Replacing the Rear Housing Assembly

Piece part procedure for use by high volume repair centers only
1. Attach the speaker screen/grommet adhesive. See Figure 9.
Adhesive
v462287
Figure 9. Rear Housing Assembly Adhesive
2. Expose the adhesive surface.
6809515A95-O July 18, 2007 29

Disassembly V8
3. Place gasket into fixture.
Fixture
Gasket
v469260
Figure 10. Rear Housing Assembly Fixture
4. Place housing into the fixture and press by hand.
Fixture
Rear Housing assembly
v473802
Figure 11. Attaching the Rear Housing Assembly
30 July 18, 2007 6809515A95-O

5. Place the speaker into the rear housing and press with service fixture.
Speaker
v462291
Figure 12. Rear Housing Assembly
6. Place the 70-pin pad into the rear housing.
70 pin
pad
v462292
Figure 13. Rear Housing Assembly
6809515A95-O July 18, 2007 31

Disassembly V8
7. Place insulator tape.
Insulator tape
v462293
Figure 14. Installing the Insulator Tape in the Rear Housing
8. Install a VBuck pad.
VBuck pad
v470131
Figure 15. Installing Vbuck Pad in the Rear Housing
9. Reinstall the rear housing assembly onto the phone. Continue the procedure
beginning at step 12 on page 28.
32 July 18, 2007 6809515A95-O

Removing and Replacing the Transceiver Board Assembly
G This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery cover, battery, SIM, and rear housing as described in the
procedures.
2. Use the disassembly tool to unseat the flex connector from it’s socket on the
transceiver board (see Figure 16).
Disassembly Tool FLEX Connector
V470133
Figure 16. Unseating the Flex Connector
G The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.
6809515A95-O July 18, 2007 33

Disassembly V8
3. Lift the transceiver board assembly out of the front housing with the plastic
tweezers. See Figure 17.
Transceiver PC Board
Assembly
Disassembly Tool
v470134
Figure 17. Removing the Transceiver PC board Assembly
4. To replace, install the grounding clip onto the transceiver board assembly. Use
the latches (shown in the red areas to secure the clip to the transceiver board.
Grounding clip
v463226
Figure 18. Removing the Transceiver PC board Assembly
5. Place the transceiver PCB into the housing.
34 July 18, 2007 6809515A95-O

6. Place the USB grommet.
USB grommet
v463227
Figure 19. Placing the USB Grommet
7. Re-attach the flex connector to it’s socket on the transceiver PCB.

8. Replace the rear housing, SIM, battery, and battery cover as described in the
procedures.
6809515A95-O July 18, 2007 35

Disassembly V8
Removing and Replacing the Antenna

1. Remove the battery cover, battery, SIM, and rear housing assembly as
described in the procedures.
2. Use the disassembly tool to release the antenna assembly, as shown in
Figure 20.
Antenna assembly
Disassembly tool
v470138
Figure 20. Removing the Antenna Assembly
3. Carefully lift the antenna assembly away from the phone.

4. To replace, align the antenna assembly to the phone.
36 July 18, 2007 6809515A95-O

5. Carefully press the antenna assembly into position until the antenna assembly
latches snap into position (see Figure 21).
Antenna assembly
V461018
Figure 21. Installing the Antenna Assembly
6. Replace the transceiver board, rear housing assembly, memory card, battery
and battery cover as described in the procedures.
6809515A95-O July 18, 2007 37

Disassembly V8
Removing and Replacing the Keypad

1. Remove the battery cover, battery, memory card, rear housing assembly, and
transceiver board assembly as described in the procedures.
2. Remove the battery compartment label, as shown in Figure 22.
label
V463228
Figure 22. Removing the Battery Compartment Label
38 July 18, 2007 6809515A95-O

3. Lift one arm of the battery retention chassis (BRC) from between the front
housing wall and screw boss.
4. Ensure the bent tabs on the arms are released from the slots in the front
housing chassis. Similarly, remove the BRC arm from the other side (see
Figures 23 and 24).
Battery retention
chassis arm
V463229
Figure 23. Removing the Battery Retention Chassis Arm
Battery retention
chassis arm
V463230
Figure 24. Removing the Battery Retention Chassis Arm
5. Pull one arm of the BRC to remove the BRC from the front housing (see
Figure 25). The top portion of the BRC is adhered to the front housing with
6809515A95-O July 18, 2007 39

Disassembly V8
adhesive. Ensure the adhesive is completely removed with the BRC. Discard
the used BRC.
Battery retention chassis
V463231
Figure 25. Removing the Battery Retention Chassis
6. The keypad is secured by 4 bent tabs and 4 snaps (see Figure 26).
V461034
Figure 26. Location of Keypad Tabs and Snaps
7. Use a small flat tip screw driver to unbend the four tabs (see Figure 26).
40 July 18, 2007 6809515A95-O

8. Use a small flat tip screw driver to release the four side snaps. When the snap
releases, press down slightly on the tab to push the keypad away from the front
housing to prevent the snap from re-engaging. Extra caution should be taken
when releasing the snap behind the keypad flex connector - DO NOT DAMAGE
THE FLEX.
9. To replace, place the keypad assembly into the front housing (see Figure 27).
G Install the keypad carefully to avoid scratching the housing surfaces.
Keypad
V461034
Figure 27. Placing the Keypad into the Front Housing
10. Ensure that the keypad tabs near the corners and the keypad snaps along the
sides of the keypad assembly are inserted carefully and correctly into the front
housing.
6809515A95-O July 18, 2007 41

Disassembly V8
11. Place front housing into the keypad tab bend fixture and press (see Figure 28).
Picture to be updated
v470132
Figure 28. Keypad Tab Bend Fixture
42 July 18, 2007 6809515A95-O

12. Remove the BRC from the tray and remove the adhesive liner on the top side.
13. Bend the BRC legs inward slightly and install into the flip front assembly (see
Figure 29).
BRC leg
BRC leg
V462430
Figure 29. Installing the Battery Retention Chassis
14. Insert the end of the BRC into the slot between the screw boss and the wall of
the front housing (see Figure 30).
Front housing
Screw boss
V462432
Figure 30. Installing the Battery Retention Chassis
15. Install the transceiver board assembly, rear housing assembly, SIM, battery,
and battery cover, as described in the procedures.
6809515A95-O July 18, 2007 43

Disassembly V8
Removing and Replacing the Flip Assembly

1. Remove the battery cover, battery, rear housing, antenna, and transceiver
board assembly as described in the procedures.
2. Apply hot air (temperature 400 F) to the bottom of the CLI lens for 10-12
seconds at a distance of 1 inch.
3. Apply hot air (temperature 400 F) to the top of the CLI lens for 8-10 seconds
at a distance of 1 inch. Do not apply hot air to the center of the lens.
4. Do not heat the center of the lens.
Heat source
CLI Lens
v462467
Figure 31. Heating the CLI Lens
G It is NOT necessary to remove the CLI lens assembly to get to the inside of the flip
when servicing the main lens, flip inner, or imager flex assembly.
44 July 18, 2007 6809515A95-O

5. Using the black stick, pry the CLI lens up from the nose of the phone. The black
stick should be inserted into the gap between the CLI lens and the flip outer
at the tertiary porting of the earpiece speaker.
v461040
Figure 32. Prying the CLI Lens
6. Once the end of the CLI lens has been lifted sufficiently, slide the black stick
up one edge of the lens to separate the lens from the P-flex. After doing one
side repeat the process on the other side.
7. Pull the CLI lens off in the direction of the nose to the imager.
8. If necessary, use the heat gun to loosen the adhesive between the top portion
of the lens and the P-flex by directing heat between the lens and the P-flex.
Continue to pull on the lens while applying heat. When the CLI lens is removed,
discard the lens, as it should not be reused.
6809515A95-O July 18, 2007 45

Disassembly V8
9. Carefully slide a black stick or comparable tool under the top edge of the main
lens just below the horseshoe. Be careful not to damage either the speaker
porting mesh or the finish on decorated housings.
Horseshoe
Display lens Disassembly tool

v461035
Figure 33. Removing the Display Lens
10. Grasp the main lens and peel off toward the flip barrel. After the main lens is
completely removed, discard the lens, as it should not be reused.
46 July 18, 2007 6809515A95-O

11. Use a driver with T5IP bit to remove the four flip inner screws.
screw
screw
screw
screw
v461036
Figure 34. Removing the Flip Inner Screws
6809515A95-O July 18, 2007 47

Disassembly V8
12. Gently pry the flip inner off by pulling the left side of the flip inner up and
rotating to the right side to release the snap at the right knuckle.
Flip inner
Snap
v461037
Figure 35. Removing the Flip Inner
handling.
13. Remove the earpiece cover.
48 July 18, 2007 6809515A95-O

14. Disconnect the P-flex by lifting on the flex using a black stick or similar tool.
It is important to disconnect the flex carefully to prevent damage to the
receptacle pins (see Figure 36).
I-flex
K-flex
P-flex
Display flex
v461038
Figure 36. Removing the Flex Connectors
handling.
15. Disconnect the 30 pin display flex connector (see Figure 36).
16. Disconnect the 54 pin K-flex connector (see Figure 36).
17. Disconnect the 10 pin P-flex connector (see Figure 36). Remove the connector
at the long edge.
18. Remove the I-flex by lifting the imager out of the socket. Ensure the I-flex clears
the alignment post below the K-flex tail. Lift the I-flex out so it is free of the
K-flex tail, then slide the I-flex out from under the display flex tail.
6809515A95-O July 18, 2007 49

Disassembly V8
19. Peel back the P-flex from the perimeter of the display bezel.
p-flex
v462487
Figure 37. Removing the P-Flex
handling.
20. Push the tandem display away from the flip outer by pressing on the CLI
display. Be careful not to put excessive pressure on the display. Once the
display is free from the flip outer, remove excess adhesive from the bezel so the
display can be reused.
50 July 18, 2007 6809515A95-O

21. Use the disassembly tool to remove the vibrator assembly (see Figure 38).
Vibrator assembly
v470139
Figure 38. Removing the Vibrator Assembly
22. Separate the horseshoe assembly from the flip assembly, as shown. Remove
the horseshoe assembly from the flip (see Figure 39).
Horsehoe assembly
v462490
Figure 39. Removing the Horseshoe Assembly
6809515A95-O July 18, 2007 51

Disassembly V8
23. Slide hinge tool over end of hinge and pull away from outside of phone. This
will release the front housing from the flip outer.
Hinge tool
v462491
Figure 40. Removing the Flip Hinge
24. Remove the lanyard collar and hinge.
Disassembly tool
v470140
Figure 41. Removing the Lanyard Collar
52 July 18, 2007 6809515A95-O

v462492
Figure 42. Removing the Sleeve
25. Insert the disassembly tool under the k-flex to separate it from the front
housing. Peel the k-flex by hand to remove it from the front housing (see
Figure 43).
k-flex
v462515 v462516
Figure 43. Removing the K-Flex
6809515A95-O July 18, 2007 53

Disassembly V8
Assemble the Flip
➧ Only a keypad flex with the EGC1702 treatment must be used.
v469264
Figure 44. EGC1702 Treated Keypad Flex
1. Place the front housing into the fixture. Use the alignment pins to align the
front housing to the fixture.
2. Peel off the liner on the left side of the keypad flex.
54 July 18, 2007 6809515A95-O

3. Protect the light sensor and hall effect sensor on the new K-Flex by covering
them with insulating tape. Do not place the tape on the pink portion of the K-
flex (see Figure 45).
Light sensor
Hall effect sensor
v462522
Figure 45. Protecting the K-Flex Sensors
4. Guide the connector through the housing opening during assembly. Use
extreme care when bending the flex.
5. Pre bend the left element to a 90 degree angle.
Pre bend element to 90 degree angle
v462528
Figure 46. Bending the K Flex Left Element
6. Insert the K-flex connector and left element into the front housing.
7. Peel away the liner on the right side of the K-flex.
8. Bend the right element to a 90 degree angle.
6809515A95-O July 18, 2007 55

Disassembly V8
9. Place the front housing into the service fixture.
v473809
Figure 47. Front Housing Assembly in the Service Fixture
10. Insert the right side of the K-flex into the front housing.
11. Align and then stick the K-flex onto the front housing. Ensure alignment
features are used. Press the K-flex at the corners to ensure proper adhesion to
the front housing.
12. Remove the front housing from the fixture and install the side keys.
56 July 18, 2007 6809515A95-O

13. Place the housing sleeve to the front housing assembly. Ensure there is no
damage to the K-flex. Press the housing sleeve into place in the front housing.
v462530
Figure 48. Installing the Housing Sleeve
14. Inspect the assembly before proceeding to the next step.

15. Insert the front housing assembly into the keypad flex press fixture.
16. After using the press, remove the front housing assembly from the press fixture
and inspect for damage or dents.
Assemble the Camera Gasket and Water Label

1. Peel the liner from the camera gasket and place the camera gasket into the
fixture with the adhesive side facing upwards.
2. Place the flip outer assembly. Use the fixture to correctly align the outer
assembly.
6809515A95-O July 18, 2007 57

Disassembly V8
3. Place the water detect label and attach it to the camera shield.
Water detect label
v470168, v462533
Figure 49. Installing the Water Label
58 July 18, 2007 6809515A95-O

Assemble the Hinge

1. Insert the flip hinge cam into the flip outer assembly. The hinge center must
remain horizontal (see Figure 50).
Hinge cam
v462534 v462535
Figure 50. Installing the Flip Hinge Cam
2. Press the hinge into the flip outer.
Lubrication
1. Apply 3.5 mg of lubricating grease on both sides of the hinge mechanism.
Apply lubricating
grease here
v462536
Figure 51. Lubricating the Flip Hinge
6809515A95-O July 18, 2007 59

Disassembly V8
Assembly of Flip to front housing.

1. Assemble flip outer assembly to the front housing.
Flip Assembly
Front Housing
v462539
Figure 52. Installing the Flip Assembly
2. Insert flex into flip outer housing.

3. Align the hinge with the opening in the front housing.
Flip Assembly
Front Housing
v462540
Figure 53. Aligning the Flip Assembly to the Front Housing
4. Remove the hinge tool.
60 July 18, 2007 6809515A95-O

5. Check flip for proper movement.
v462541
Figure 54. Inspecting the Flip Assembly
Vibrator Assembly
1. Assemble the vibrator to the vibrator grommet. Vibrator and vibrator grommet
must be aligned, as shown.
Vibrator
Grommet
v462578
Figure 55. Installing the Vibrator Grommet
6809515A95-O July 18, 2007 61

Disassembly V8
2. Peel away the vibrator adhesive and attach it to the vibrator assembly.
3. Place the vibrator assembly into the flip assembly. The vibrator springs should
be on the right side of the vibrator assembly.
v462578
Figure 56. Installing the Vibrator Assembly
62 July 18, 2007 6809515A95-O

I-Flex and Display Assembly
➧ Only a keypad flex with the EGC1702 treatment must be used.
The flex label should be

marked with a colored dot to
indicate that the flex has been
treated.
v470101
Figure 57. EGC1702 Treated Imager Flex
1. Connect the imager flex assembly to the LCD.
v470099
Figure 58. Connecting the Imager Flex Assembly
6809515A95-O July 18, 2007 63

Disassembly V8
2. Peel away the liner from the camera, camera gasket and the LCD.
3. Place the LCD assembly into the flip assembly.
4. Connect the k flex connector.
5. Clean dust and foreign matter from the LCD and display lens with an ionized
air gun.
P-Flex Assembly and CLI Lens

1. Peel the liner away from the speaker.
Speaker
P flex
v462543
Figure 59. Preparing the Speaker
64 July 18, 2007 6809515A95-O

2. Remove the P-Flex bottom liner and insert. Ensure the P-Flex connector passes
through the housing.
P flex
v470104
Figure 60. Installing the Speaker
3. Align the P-flex using 3 holes on the housing to align and adhere the P-flex to
the flip assembly.
v470103
Figure 61. Attaching the P-Flex
4. Remove the top liner from the CLI lens.

5. Align the CLI lens to the flip outer assembly.
6809515A95-O July 18, 2007 65

Disassembly V8
6. Place the flip assembly press fixture to attach the CLI lens to the flip assembly.
v470112
Figure 62. CLI Lens Press Fixture
7. Close the press fixture and hold for 16 seconds.
v470106
Figure 63. CLI Lens Press Fixture
66 July 18, 2007 6809515A95-O

8. Open the fixture and remove the flip assembly.

9. Connect the P-Flex to the I-Flex.
Earpiece Cover
1. Insert the earpiece cover into the fixture with the front side facing upward.
Earpiece cover
Fixture
v473810
Figure 64. Earpiece Cover in the Fixture
2. Activate the press fixture to adhere the speaker mesh to the earpiece cover.
3. Remove the earpiece cover from the fixture and inspect earpiece cover for
damage.
6809515A95-O July 18, 2007 67

Disassembly V8
Magnet
1. Apply 1.4 mg +/-.2 mg glue to the flip inner assembly.
Glue
v462580
Figure 65. Installing Magnet Glue to the Flip Inner Assembly
2. Place the magnet onto the flip inner assembly. Wipe away any excess glue.
Magnet
v462581
Figure 66. Installing the Magnet to the Flip Inner Assembly
68 July 18, 2007 6809515A95-O

3. Attach the 10 pin pad the to the back of the 10 pin connector.
10 Pin pad
v462582
Figure 67. installing 10 Pin Pad
Grounding Clip
1. Install the grounding clip and secure with T5 IP driver.
Grounding
clip
v462583
Figure 68. Installing Grounding Clip
6809515A95-O July 18, 2007 69

Disassembly V8
Flip Inner
1. Assemble the camera upper grommet to the imager flex assembly.
Imager flex
Camera grommet
Camera grommet
v463166
Figure 69. Installing Camera Upper Grommet
2. Assemble the flip inner assembly to the flip assembly.
Flip inner assembly
v463167
Figure 70. Installing the Flip Inner Assembly
70 July 18, 2007 6809515A95-O

Horseshoe and Main Lens

1. Peel the liner away from the earpiece horseshoe (see Figure 71).
Earpiece horseshoe liner
v463168
Figure 71. Removing the Earpiece Horseshoe Liner
2. Insert the two ends of the earpiece horseshoe into the flip assembly.
Earpiece horseshoe
v463169
Figure 72. Installing the Earpiece Horseshoe
6809515A95-O July 18, 2007 71

Disassembly V8
3. Peel away the liner from the LCD. Use an air gun to blow away any dust or
foreign matter.
v463170
Figure 73. Removing the LCD Liner
4. Peel away the liner from the main lens. Use an air gun to blow away any dust
or foreign matter.
5. Attach the main lens to the LCD. Align the main lens to the flip inner assembly.
v463171
Figure 74. Attaching the Main Lens
72 July 18, 2007 6809515A95-O

6. Place phone in the fixture.
v470100
Figure 75. Pressing the Main Lens
7. Close the fixture and hold for 13 seconds

8. Open the fixture and remove the phone.
Speaker Contacts
1. Use the plastic tweezers to install the speaker contacts in the front housing.
Speaker contacts
v462583
Figure 76. installing Speaker Contacts
6809515A95-O July 18, 2007 73

Disassembly V8
2. Replace the transceiver board, antenna, rear housing, battery, and battery
cover as described in the procedures.
74 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification
Subscriber Identity Module (SIM) and Identification

SIM Card
A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).
The SIM contains:
• All the data necessary to access GSM services.
• The ability to store user information, such as phone numbers.
• All information required by the network provider to provide access to the net-
work.
Personality Transfer
A personality transfer is required when a phone is express exchanged or when the
main board is replaced. Personality transfers reproduce the customer's original
personalized details, such as menu and stored memory, such as phone books, or
even just program a unit with basic user information, such as language selection.
V800 telephones use TrueSync® synchronization software to effect a personality
transfer.
Identification
Each Motorola GSM device is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.
Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and
remains with the unit throughout the life of the unit.
The MSN can be used to log and track a unit on Motorola's Service Center Database.
The MSN is divided into 4 sections, as shown in Figure 77.
MSN 10 Digits
3 Digits 1 Digit 2 Digits 4 Digits
APC DC DC SNR
Account Product Code Distribution Center Date Code: Year and Unit's individual serial
TM
i.e. StarTAC Phone130 i.e. Easter Inch Month of Shipment number
000807a
Figure 77. MSN Label breakdown
6809515A95-O July 18, 2007 75

Subscriber Identity Module (SIM) and Identification V8
International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an
individual number unique to the PCB and is stored within the unit's memory.
The IMEI uniquely identifies an individual mobile station and thereby provides a
means for controlling access to GSM networks based on mobile station types or
individual units. The full IMEI structure is listed in Table 2.
Table 2. IMEI Number Breakdown
TAC Serial Number Check Digit
NNXXXXXX ZZZZZZ A
Where
TAC Type Allocation Code, formerly known as Type Approval Code
NN Reporting body identifier
XXXXXX Type Identifier
ZZZZZZ Individual unit serial number
A Phase 1 = 0.
Phase 2 = check digit defined as a function of all other IMEI digits
Other label number configurations present are:
• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF
number. (i.e. V100).
• PACKAGE NUMBER: Identifies the equipment type, mode, and language in
which the product is shipped.
76 July 18, 2007 6809515A95-O

Level 1 and 2 Service Manual Troubleshooting
Troubleshooting
Manual Test Mode
Motorola V8 telephones are equipped with a manual test mode capability. This
allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.
To enter the manual test command mode, a GSM / DCS test SIM must be used.
1. Press , to turn the phone OFF.
2. Remove the battery as described in the procedures.
3. Remove the customer’s SIM card from the phone as described in the
procedures.
4. Insert the test SIM into the SIM slot.
5. Replace the battery as described in the procedures.
6. Press , to turn the phone ON.
Manual Test Mode Commands
Table 3. Manual Test Commands

Key Sequence Test Function/Name Remarks
<Menu>048263* Enter manual test mode
“End” Key Exit manual test mode
54* Suspend Required for all Test Mode Operations
0*0*0 Select tone 0
0*0*1 Select tone 1
0*0*2 Select tone 2
0*0*3 Select tone 3
0*0*4 Select tone 4
0*0*5 Select tone 5
0*0*6 Select tone 6
0*0*7 Select tone 7
0*0*8 Select tone 8
0*0*9 Select tone 9
0*1*X Disable tone X
3*0*1 Enable vibrator
3*0*0 Disable vibrator
5*0*0 Set audio level 0
6809515A95-O July 18, 2007 77

Troubleshooting V8
Table 3. Manual Test Commands (Continued)

Key Sequence Test Function/Name Remarks
6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute
6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute
10*0*3 Set band GSM 900
10*0*4 Set band DCS 1800
10*0*5
10*0*6 Set dual band GSM 900 / 1800
10*1*0 Read band 3= GSM 4= DCS 5= PCS 6 =GSM/DCS
18*0 Initialize non-volatile memory (Master Reset)
18*1 Initialize non-volatile memory (Master Clear)
55*2*001 Test Display. All pixels ON
55*2*000 Test Display. All pixels OFF
55*2*002 Test Display. Checkerboard pattern A
55*2*003 Test Display. Checkerboard pattern B
55*2*004 Test Display. Border pixels ON
*#06# IMEI Check No Test Mode Required
Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required
Phone Status -->
Other
Information
78 July 18, 2007 6809515A95-O

Troubleshooting Chart
Table 4. Level 1 and 2 Troubleshooting Chart

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY
1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1
defective. Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.
b) Battery connectors open or Visually inspect the battery connectors on both
misaligned. the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.
c) Transceiver board assembly Remove the transceiver board assembly.
defective. Substitute a known good assembly and
temporarily reassemble the unit. Press and hold
the PWR button; if unit turns on and stays on,
disconnect the dc power source and reassemble
the telephone with the new transceiver board
assembly. Verify that the fault has been cleared.
2. Telephone exhibits poor reception or a) Antenna assembly defective. Check to make sure that the antenna pin is
erratic operation, such as calls frequently properly connected to the transceiver board
dropping or weak or distorted audio. assembly. If connected properly, substitute a
known good antenna. If the fault is still present,
proceed to b.
b) Transceiver board assembly Replace the transceiver board assembly (refer
defective. to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
3. Display is erratic, or provides partial or a) Transceiver board connections Remove rear chassis assembly from unit, check
no display. faulty. general
condition of flexible printed cable (flex). If the
flex is good, check that the flex connector is fully
pressed down. If not, check connector to
transceiver board connections. If faulty
connector, replace the transceiver board
assembly. If connector is not at fault, proceed to
b.
b) Flip assembly defective. Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Transceiver board assembly Replace the transceiver board assembly (refer
board assembly.
4. Incoming call alert transducer audio Faulty transceiver board assembly. Replace the transceiver board assembly (refer
distorted or volume is too low. to 1c). Verify that the fault has been cleared and
board assembly.
5. Telephone transmit audio is weak. a) Transceiver board assembly Replace the transceiver board assembly (refer
(usually indicated by called parties defective. to 1c). Verify that the fault has been cleared and
complaining of difficulty in hearing voice). reassemble the unit with the new transceiver
board assembly.
6809515A95-O July 18, 2007 79

Troubleshooting V8
Table 4. Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY
6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly
weak or distorted. board assembly defective. as described in the procedures. Check flex and
the flex connector from the flip assembly to the
transceiver board assembly. If flex is at fault,
replace flip assembly. If flex connector is at fault,
proceed to d. If connection is not at fault,
proceed to b.
b) Flip assembly defective. Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Antenna assembly defective. Check to make sure the antenna is installed
correctly. If the antenna is installed correctly,
substitute a known good antenna assembly. If
this does not clear the fault, reinstall the original
antenna assembly and proceed to d.
d) Transceiver board assembly Replace the transceiver board assembly (refer
reassemble with the new transceiver board
assembly.
7. Telephone will not recognize or accept a) SIM defective. Check the SIM contacts for dirt. Clean if
SIM. necessary and check if fault has been cleared. If
the contacts are clean, insert a known good SIM
into the telephone. Power up the unit and
confirm that the SIM has been accepted. If the
fault no longer exists, replace the defective SIM.
If the SIM is not at fault, proceed to b.
board assembly.
8. Phone does not sense when flip is a) Flip assembly defective. Temporarily replace the flip assembly with a
opened or closed (usually indicated by known good assembly. If fault has been cleared,
inability to answer incoming calls by reassemble with the new flip assembly. If fault
opening the flip, or inability to make not cleared, proceed to b.
outgoing calls).
board assembly.
9. Vibrator feature not functioning. Transceiver board assembly Replace the transceiver board assembly (refer
board assembly.
10. Internal Charger not working. Faulty charger circuit on transceiver Test a selection of batteries in the rear pocket of
board assembly. the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
board assembly.
11. Real Time Clock resetting when Lithium button cell in the display Refer service to a Level 3 service center for
standard battery is removed. board may be depleted. replacement.
80 July 18, 2007 6809515A95-O

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
Part Numbers
The following information is provided as a reference for the parts associated with
V8 telephones.
6809515A95-O July 18, 2007 81

Troubleshooting V8
Exploded View Diagram
v463245
Figure 78. Exploded View Diagram
82 July 18, 2007 6809515A95-O

1
2
3
4
11
12 14
15 19
6
16
10 13
9 20
8 23
21
22
24
17
28
26 25 32 39
35 18 38
29
33
37 36
34
v470170
Figure 79. Exploded View Diagram
6809515A95-O July 18, 2007 83

Troubleshooting V8
Exploded View Parts List

The following part numbers are provided only for reference. Please contact your
local Motorola parts organization for current part number information.
Table 5. Parts List
Item Motorola Part Description
Number Number
1 6171034G01 LENS ASSEMBLY,CLI,DECORATED,SPUN DPG,MOGEM
1 6171034G02 LENS ASSEMBLY,CLI,DECORATED,SPUN DN,MOGEM
1 6171034G06 LENS ASSEMBLY,CLI,DECORATED,SPUN, ESP
2 8471442E01 FLEX,PERSONALITY ASSY
3 1571355E02 HOUSING ASSEMBLY,OUTSIDE FLIP,DARK PEARL GREY,FINISHED
3 1571355E03 HOUSING ASSEMBLY,OUTSIDE FLIP,DARK NAVY,FINISHED
3 1571355E07 HOUSING ASSEMBLY,OUTSIDE FLIP,ESPRESSO LIGHT,FINISHED
4 7271203E02 DISPLAY,LCD,PANEL
MOUNT,2.775V,RECTANGULAR,33.84X45.12,262K,240X320,ASSEMBLY
5 1171614G01 TAPE,FLEX,KAPTON KFLEX FLIP DETECT SWITCH
5 1171614G02 TAPE,FLEX,KAPTON KFLEX LIGHT SENSOR
6 6171435E02 LENS ASSEMBLY,DISPLAY,MAIN
6 6171435E03 LENS ASSEMBLY,DISPLAY,MAIN, DARK NAVY
6 6171435E04 LENS ASSEMBLY,DISPLAY,MAIN, EXPRESSO
7 7571379F02 PAD,FOAM,70 PIN TAIL, KEYPAD FLEX
8 1371840E03 GRILL,EARPIECE,HORSESHOE DECORATED,DARK NAVY,DARKENED
ESCUTCHEON,EARPIECE,PLASTIC - HORSESHOE,DARK PEARL
8 1371840E08 GREY,DARKENED
8 1371840E09 ESCUTCHEON,EARPIECE,PLASTIC - HORSESHOE,ESPRESSO,DARKENED
9 3271428E01 GASKET,PLASTIC-POLYESTER,FLIP INNER, EAR PIECE PORT
GASKET,PLASTIC-POLYESTER,FLIP INNER,EARPIECE PORT,DARK PEARL
9 3271428E02 BLUE
10 4371839E01 INSERT,PLASTIC,NOSE
11 0171609E01 ASSEMBLY,FLIP,INNER ASSEMBLY
12 5571666E01 HINGE,FLIP
13 0571584E01 GROMMET,CUSTOM,CONDUCTIVE ELASTOMER,UPPER CAMERA
14 0171004R01 CAMERA,FLEX PCB IMAGER ASSEMBLY
15 0571351E01 GROMMET,THERMOPLASTIC RUBBER,CAMERA/ VIB BASE
16 5971886E01 ALERT DEVICE,VIBRATOR,.75V,LIN 8MM DIAMETER X 5MM
17 0371359E01 SCREW,MACHINE,M1.4X.3,1.3MM,STAR,PAN,STEEL,ZINC PLATED
18 0571232G01 GROMMET,THERMOPLASTIC RUBBER,SANTO,COMPONENT COVER
19 0771141F01 BRACKET ASSEMBLY,MOUNTING,SINGAPORE VIBRATOR SPACER
20 4371600E01 BUSHING,ZINC,HOUSING,COLLAR FLIP INNER BARREL
21 3871371E07 KEYPAD,ASSY, ENGLISH, ESPRESSO
21 3871371E10 KEYPAD,ASSY, GSM ENGLISH, DARK PEARL GRAY
21 3871371E11 KEYPAD,ASSY, GSM ENGLISH, DARK NAVY
21 3871371E12 KEYPAD,ASSY, GSM STROKE W/CMCC MUSIC KEY, ESPRESSO
21 3871371E13 KEYPAD,ASSY, GSM STROKEW/CMCC MUSIC KEY, DARK PEARL GRAY
21 3871371E14 KEYPAD,ASSY, GSM BOPOMOFO, ESPRESSO
21 3871371E15 KEYPAD,ASSY, GSM BOPOMOFO, DARK PEARL GRAY
21 3871371E16 KEYPAD,ASSY, GSM THAI, ESPRESSO
21 3871371E17 KEYPAD,ASSY, GSM THAI, DARK PEARL GRAY
84 July 18, 2007 6809515A95-O

Table 5. Parts List (Continued)

Number Number
21 3871371E18 KEYPAD,ASSY, GSM HEBREW, ESPRESSO
21 3871371E19 KEYPAD,ASSY, GSM HEBREW, DARK PEARL GRAY
21 3871371E20 KEYPAD,ASSY, GSM RUSSIAN, ESPRESSO
21 3871371E21 KEYPAD,ASSY, GSM RUSSIAN, DARK PEARL GRAY
21 3871371E22 KEYPAD,ASSY, GSM ARABIC, ESPRESSO
21 3871371E23 KEYPAD,ASSY, GSM ARABIC, DARK PEARL GRAY
21 3871371E25 KEYPAD,ASSEMBLY, GSM ENGLISH WITH BROWSER, DARK NAVY
21 3871371E26 KEYPAD,ASSEMBLY, GSM STROKE W/GENERIC MUSIC ESPRESSO
21 3871371E27 KEYPAD,ASSEMBLY, GSM STROKE W/GENERIC MUSIC DARK PEARL GRAY
21 3871371E32 KEYPAD,ASSEMBLY,GSM STROKE W/CMCC BROWSER KEY,ESPRESSO
KEYPAD,ASSEMBLY,GSM STROKE W/CMCC BROWSER KEY,DARK PEARL
21 3871371E33 GREY
22 0171127R01 FLEX,KEYPAD,ASSEMBLY
23 1571441E08 HOUSING ASSEMBLY,FRONT, DPG
23 1571441E09 HOUSING ASSEMBLY,FRONT, DN
23 1571441E10 HOUSING ASSEMBLY,FRONT, ESPRESSO LITE
24 2771230F03 CHASSIS ASSEMBLY,BATTERY,RETENTION
CONNECTOR ELASTOMERIC,BOARD TO BOARD,1CONT,GOLD,CONTACT
25 3987404Y04 SPEAKER
26 7571599E02 BUMPER,RUBBER,FLIP,STOP,DARK PEARL GREY LIGHT
26 7571599E03 BUMPER,RUBBER,FLIP,STOP,DARK NAVY LIGHT
26 7571599E04 BUMPER,RUBBER,FLIP,STOP,ESPRESSO LIGHT
27 7571379F01 PAD,FOAM,SIDE SWITCH, KEYPAD FLEX
28 1471201F02 INSULATOR,TAPE,PLASTIC-POLYESTER,BATTERY WITH PULL TAB
INSULATOR,TAPE,PLASTIC-POLYESTER,BATTERY, PULLTAB, CIRCULAR, SIM
28 1471201F09 CARD PREPRINT
29 3971796G01 CONTACT,CLIP,3CONT,GROUNDING BOOTSTRAP, REAR
30 3271459E01 GASKET,POLYURETHANE FOAM,MICROPHONE
30 3271459E02 GASKET,POLYURETHANE FOAM MICROPHONE
31 5485042F02 LABEL,INFORMATION,WATER INDICATOR
32 SLG5155AA- ASSEMBLY,PRINTED CIRCUIT BOARD,TRANSCEIVER,GSM BOARD KIT
ASSEMBLY,PRINTED CIRCUIT BOARD,TRANSCEIVER,V9,T-LIDO/MOTORIZR
32 SLG5327AA- MAIN KIT
33 3971888E02 CONTACT,CLIP,XCVR GROUND LIDO
34 1571419G02 HOUSING ASSEMBLY,REAR,DARK PEARL GREY
34 1571419G03 HOUSING ASSEMBLY,REAR,DARK NAVY
34 1571419G04 HOUSING ASSEMBLY,REAR,ESPRESSO
HOUSING,REAR,PLASTIC - POLYCARBONATE,DARK PEARL GREY,IM
34a 1571026G01 FINISHED
34a 1571026G02 HOUSING,REAR,PLASTIC - POLYCARBONATE,DARK NAVY,IM FINISHED
34a 1571026G03 HOUSING,REAR,PLASTIC - POLYCARBONATE,ESPRESSO,IM FINISHED
34b 3571374E01 SCREEN,ACOUSTIC,RH
34b 3571374E02 SCREEN,ACOUSTIC,RH,DARK BLUE
34b 3571374E04 SCREEN,ACOUSTIC,RH,CALI DREAM
34c 0571457E01 GROMMET,THERMOPLASTIC RUBBER,ACOUSTIC
34d 5071508D03 LOUDSPEAKER,DYNAMIC,600-7000,8OHM,.5W,CONTACT,3X14X20
34e 7571680F01 PAD, PORON 70 PIN K-FLEX RETENTION
6809515A95-O July 18, 2007 85

Troubleshooting V8
Table 5. Parts List (Continued)

Number Number
34f 1471250G01 INSULATOR,TAPE,POLYESTER,REAR HSG
34g 7571653G01 PAD,PORON VBUC
35 1571369E02 COVER,USB,PLASTIC-POLYCARBONATE,DARK PEARL GREY,MICRO
35 1571369E03 COVER,USB,PLASTIC-POLYCARBONATE,NAV,MICRO
35 1571369E04 COVER,USB,PLASTIC-POLYCARBONATE,ESP,MICRO
36 0371373E01 SCREW,MACHINE,M1.6X.64,3.7MM,STAR,BUTTON,STEEL
37 0571458E02 GROMMET,THERMOPLASTIC RUBBER,RF,DPG
37 0571458E03 GROMMET,THERMOPLASTIC RUBBER,RF,DARK PEARL GREY
37 0571458E04 GROMMET,THERMOPLASTIC RUBBER,TPR,RF,ESP
38 SHN0778A ASSEMBLY,HOUSING,BATTERY DOOR,CMCC,ESPRESSO
38 SHN0782A ASSEMBLY,HOUSING,BATTERY DOOR,DARK PEARL GREY
38 SHN0786A ASSEMBLY,HOUSING,BATTERY DOOR,ESPRESSO
38 SHN0792A ASSEMBLY,HOUSING,BATTERY DOOR,DARK NAVY
38 SHN0804A ASSEMBLY,HOUSING,BATTERY DOOR,DARK NAVY,T-MOBILE US
38 SHN0888A ASSEMBLY,HOUSING,BATTERY DOOR,DARK PEARL GREY,CMCC
38 SHN1012A
ASSEMBLY,COVER,BATTERY DOOR,V8,DARK PEARL GREY,BX40
CMCC XINJI
38 SHN1013A ASSEMBLY,COVER,BATTERY DOOR,V8,ESPRESSO,BX40 CMCC XINJI
39 SNN5805A ASSEMBLY,BATTERY,LITHIUM ION,BX40,740MAH
NA 5471536C01 LABEL,ADHESIVE,WATER DETECT, 3MM X .26
The "Replacement Parts Service Division (RPSD)" section on page 7 provides
information about ordering replacement parts.
There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
E Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
86 July 18, 2007 6809515A95-O

Accessories
Table 6. Accessories
Description Kit Number
Automotive & Navigation
Bluetooth Car Kit - HF850 98675H
T305 Portable Bluetooth Hands-Free Speaker, Bluetooth Car SYN1716
Kit, Mid Tier
BT Pro-Install Car Kit IHF1000r 98676K
Bluetooth Automotive Music & Handsfree System T605 CFLN6400AA
Data & Business Communications
Bluetooth Class 1 USB Adapter PC850 SYN1244
Data Cable Mini USB/USB/Serial SKN6371
Digital Accessories
Motorola Phone Tools Phase 4 SVN5539
MobileVoice (Wireless BT Headsets)
Mono Bluetooth Headset SYN1971
Bluetooth Headset - MiniBlue H9 (Includes headset, charger SJ0095A
base, and extra ear tips)
Bluetooth Headset -Black Licorice-H800 SYN1626
Bluetooth Headset-Fire Red-H800 SYN1640
Bluetooth Headset-Silver Moss-H800 SYN1641
Bluetooth Headset-Silver Quartz-H800 SYN1642
Bluetooth Headset RAZR H3 Black SYN1437
Bluetooth Headset RAZR H3 Silver SYN1438
Bluetooth Headset - Plum - H700 SYN1818
Bluetooth Headset - Dark Pearl Blue - H800 SYN1639
Bluetooth Headset - Fire Red - H700 SYN1820
Bluetooth Headset H555 Black/Black (RAZR) SYN1854
Bluetooth Headset H670 Black Slate (Canary) SYN1853
Bluetooth Headset - Pale Lilac - H350 SYN1948
Bluetooth Headset Blue H700 (Verizon only in North America) SYN1618
Bluetooth Headset H505 EZ Pair - Black Gloss SYN1949
Bluetooth Headset H505 EZ Pair - Pink SYN1965
Bluetooth Headset H550 Silver (SLVR) SYN1822
Bluetooth Headset H555 Silver/Black (RAZR) SYN1821
Bluetooth Headset H670 Cosmic Blue (Canary) SYN1855
Bluetooth Headset H670 Silver Quartz (Canary) SYN1852
Bluetooth Headset Black H700 (not available in North America) SYN1509
Bluetooth Headset - H700 (silver) SYN1311
Bluetooth Headset - H605 SYN1303
Bluetooth Headset - HS850 (Refresh - Black) SYN1107
Bluetooth Headset - HS850 (Refresh - Blue) SYN1226
Bluetooth Headset (Pearl Dark Gray) - H300 SYN1297
Bluetooth Headset (Pink) - H300 SYN1417
Bluetooth Headset (Pure White) - H300 SYN1416
Bluetooth Mono Headset, Nickel- H500 SYN1290
Bluetooth Headset H3 Cherry Red SYN1736
6809515A95-O July 18, 2007 87

Troubleshooting V8
Table 6. Accessories (Continued)

Bluetooth Headset Dark Pearl Grey H3 SYN1507
Bluetooth Headset H350 Dark Pearl Grey SYN1763
Bluetooth Headset H350 Sapphire Blue SYN1738
Bluetooth Headset H350 Silver Quartz SYN1765
Bluetooth Headset H350 Silver Sail SYN1764
Bluetooth Headset H350 Black SYN1439
Bluetooth Headset Soft touch Black H500 SYN1374
Bluetooth Headset H500 Fire Red SYN1667
Bluetooth Headset H500 Pink SYN1436
Oakley RAZRWIRE (Mercury: NA) - H7 98679H
Oakley RAZRWIRE (Pewter/Black: NA) - H7 98677H
Oakley RAZRWIRE (Platinum/Rootbeer: NA) - H7 98678H
Music & Entertainment
Headset - Neckloop SYN7875
Headset Mono One Touch w/ Send-End (EMU) SYN0896
JBL On Tour Mobile portable speaker US Kit OnTourMBBLK
JBL On Tour Mobile speaker PRC kit CH1414A
Adapter EMU to 2.5mm stereo SYN1505
Adapter EMU to 3.5 mm SYN1504
Stereo Headset - EMU SYN1301
Personalization
Cleaner - Screen - V3 SYN1223
Lanyard - Silver AAYN4402
Wristyard - Silver AAYN4403
Belt Clip - All Plastic - Cost Reduced (Black) SYN9853
Power
Charger Adapter EMU/CE (Y-cable) SKN6185
Charger Adapter EMU/EMU (Y-cable) SKN6222
Battery-Only-Charger - Razor V3, South Asia plug CHPN4613
Battery-Only-Charger V3 (BR) batty US plug CHPN4613
Battery BR91 (RZ9) Li-Ion 1480 mAh - VZW SNN5788
Dual Charging Adapter - EMU/EMU/MU YCABLE SKN6243
Battery BZ60 Li-Ion 940mAh SNN5789
P320 desktop BOC (battery-only-charge), platform, EMU SPN5394
P320 desktop BOC, platform, EMU, Chinese label SPN5395
P790 Portable Charger SPN5353
Standard Car Charger EMU - P310 SYN1630
Travel Charger EMU Mid-Rate Switcher - Argentina SPN5192
Travel Charger EMU Mid-Rate Switcher - BRAZIL SPN5187
Travel Charger EMU Mid-Rate Switcher - EURO SPN5189
Travel Charger EMU Mid-Rate Switcher - MEXICO SPN5186
Travel Charger EMU Mid-Rate Switcher - PRC SPN5188
Travel Charger EMU Mid-Rate Switcher - US ENG SPN5185
Travel Charger EMU Rapid Switcher - Argentina SPN5197
Travel Charger EMU Rapid Switcher - BRAZIL SPN5196
88 July 18, 2007 6809515A95-O

Table 6. Accessories (Continued)

Travel Charger EMU Rapid Switcher - MEXICO SPN5200
Travel Charger EMU Rapid Switcher - PRC SPN5198
Travel Charger EMU Rapid Switcher - US SPN5202
Vehicle Power Adapter EMU - VC700 SYN0847
6809515A95-O July 18, 2007 89

Troubleshooting V8
90 July 18, 2007 6809515A95-O

1 and 2
Index
Level 1 and 2 Service Manual V8 Index
6809515A95-O
A GPRS indicator 17
active line indicator 18
airplane mode 17
I
alert settings 19
identification 77
alert style profiles 18
international mobile station equipment identity 78
antenna, removing and replacing 37
mechanical serial number 77
product 5
B IM indicators 18
battery IMEI 78
function 19 in-call indicator 18
gauge 19 Introduction 5
removing 22
battery housing K
removing 22 keypad, removing and replacing 39
battery indicator 18
Bluetooth indicator 18
L
location indicator 18
C Low Battery message 18
call forward indicator 18
caller ID 14
Canadian Interference-Causing Equipment regulations 5 M
changes manual test mode 79
product 5 menu
commands, manual test mode 79 structure diagram 19
conventions 7 message indicator 18
copyrights MSN 77
computer software 6
N
D names
disassembly 22 product 5
E O
EDGE indicator 17 operation
exploded view diagram 84 controls, indicators, and I/O 15
exploded view parts list 86 operation, general 15
overview, product 11
F
FCC rules 5 P
features part numbers
caller ID 14 accessories 89
SIM Toolkit 13 parts 83
text entry 14 exploded view diagram 84
voice recognition 13 exploded view parts list 86
Wireless Access Protocol (WAP) 13 product
flip assembly, removing and replacing 46 changes 5
identification 5
names 5
G product overview
6809515A95-O July 18, 2007 Index-1

Index V8
features 11 support
profile indicator 18 customer 7
profiles 18 product 7
R T
rear housing text entry 14
removing 25 tools and test equipment 21
regulatory agency compliance 5 transceiver board assembly, removing and replacing 34
removing troubleshooting 79
antenna 37 manual test mode 79
battery 19, 22 manual test mode commands 79
battery housing 22
flip assembly 46
keypad 39
U
user interface diagrams 19
rear housing 25
SIM 24
transceiver board assembly 34 V
replacement parts voice recognition 13
contact information 7
replacing
antenna 37 W
battery 22 warranty service 7
flip assembly 46 wireless access protocol (WAP) 13
keypad 39
rear housing 25
SIM 24
transceiver board assembly 34
S
serial number
mechanical 77
service manual
about 6
revisions 7
scope 6
service policy 7
customer support 7
out of box failure 7
product support 7
service procedure
ordering replacement parts 7
shut down
upon battery removal 19
signal strength indicator 17
SIM Application Toolkit 13
SIM card 77
personality transfer 77
replacing 24
SIM, removing and replacing 24
specifications 9
Index-2 July 18, 2007 6809515A95-O

Manual Service Motorola V8

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Manual Service Motorola V8

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Level 1 and 2 Service Manual

GSM 850/900/1800/1900 MHz EDGE, GPRS

Mobile Devices Business,

6809515A95-O July 18, 2007 3

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Regulatory Agency Compliance

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Computer Program Copyrights

About This Service Manual

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➧ Note: Emphasizes additional information pertinent to the subject

G Caution: Emphasizes information about actions which may result in

E Warning: Emphasizes information about actions which may result

Warranty Service Policy

Out-of-Box Failure Policy

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Replacement Parts Service Division (RPSD)

U.S.A. Outside U.S.A.

Phone: 800-422-4210 Phone: 847-538-8023

FAX: 800-622-6210 FAX: 847-576-3023

Phone: +49 461 803 1404

Phone: +65 648 62995

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All talk and standby times are approximate and depend on

Transmitter Function Specification

Receiver Function Specification

Speech Coding Function Specification

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Speech Coding Function Specification

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Speaker Dependent Voice Activation and Voice Note Recording

V8 telephones also include a voice recorder that allows up to 2 minutes of personal

Wireless Access Protocol (WAP) 1.1 Compliancy

SIM Application ToolkitTM - Class 2

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Simplified Text Entry

Caller Line Identification

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Right Soft Key

Voice Command Key

Left Soft Key

Send Key Navigation Key

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Charge Indicator Light Camera Lens Bluetooth Indicator Light

Volume Keys Voice Command Key

Side Select Key

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Feature Icons Clock

Left Soft Key 10:10AM Right Soft Key

The following icons can appear at the top of the display:

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3 Bluetooth™ Indicator – Shows Bluetooth power, connection, and discoverable

4 Messaging Presence Indicator – Shows your instant messaging (IM)

5 IM Indicator – Shows when you receive a new IM message.

7 Location Indicator – Shows your phone’s location information status.

8 Profile Indicator – Shows the alert profile setting.

9 Active Line Indicator – Shows X to indicate an active call, or Y to indicate

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Tools and Test Equipment