Professional Documents
Culture Documents
Chapter 10 - Industrial-Organizational Psychology
Chapter 10 - Industrial-Organizational Psychology
Organizational Commitment
reflects the extent to which an employee identifies with an organization and is
committed to its goals.
Affective Commitment
An employee's desire to remain a member of an organization due to a feeling of
emotional attachment.
Continuance Commitment
a desire to remain a member of an organization because of an awareness of the costs
associated with leaving it (time, expense and effort they have already put in the
organization.
Equity Theory
a theory that states that people will be motivated when they perceive that they are being
treated fairly.
Chapter 10: Employee Satisfaction and Commitment
Organizational Justice
A theory that postulates that if employees perceive they are being treated fairly, they will
be more likely to be satisfied with their jobs and motivated to do well.
Distributive Justice
perceived fairness of the amount and allocation of rewards among individuals.
Procedural Justice
perceived fairness of the process used to determine the distribution of rewards.
Interactional Justice
The perceived fairness of the interpersonal treatment that employees receive in an
organization
Job Rotation
A system in which employees are given the opportunity to perform several different jobs
in an organization.
Job Enlargement
a system in which employees are given more tasks to perform at the same time.
Job Enrichment
A system in which employees are given more responsibility over the tasks and
decisions related to their job.
Self-directed teams
teams that determine their own objectives and the methods by which to achieve them.
Quality Circles
Voluntary groups of people drawn from various production teams who make
suggestions about quality.
Faces Scale
a measure of job satisfaction in which raters place a mark under a facial expression that
is most similar to the way they feel about their jobs.
Well pay
A method of absenteeism control in which employees are paid for their unused sick
leave.
Financial Bonus
A method of absenteeism control in which employees who meet an attendance
standard are given a cash reward.
Person/Organizational Fit
reflects the extent to which your personality and values match the climate and culture in
an organization
Embeddedness
The extent to which an employee is tied to an organization and to the surrounding
community.