Professional Documents
Culture Documents
Resume: Hard Working With 7 Years Retail Branch Banking, Investment Banking and Retail Forex Experience
Resume: Hard Working With 7 Years Retail Branch Banking, Investment Banking and Retail Forex Experience
------------------------------------------------------------------------------------------
Educational Qualification:
Certifications:
Professional Experience:
Worked with ICICI Bank Ltd as Customer Service Manager From 15/02/2012 To
14/09/2015 at Nellore main branch.
Worked with Indusind Bank Ltd as Deputy Branch Manager from 26/10/2017 to
08/06/2019 at Karkhana Branch, Hyderabad.
Worked with Axis Bank Ltd as Branch operations Manager from 10/06/2019 till
12/12/2019 at Ongole Branch.
Key Responsibilities:
✔ Handled basic teller transactions like Cash handling, Fund transfers, NEFT, RTGS,
Stop payments, Account closures, address change, etc..
✔ Maintain and periodical Reconciliation of deliverables like ATM cards, Cheque books,
Welcome kits, DDs, Forex cards.
✔ Handled all customer requests
✔ Handling of Gold loan issuance, closure, Renewals.
✔ handled customer quarries, requests and needs and providing suggestions and
resolution real time basis.
✔ Issuance of Forex cards and maintenance.
✔ One time contact for all corporate clients.
✔ Handling sourcing of corporate A/cs and maintaining relationship.
✔ Managing and deepening of high net worth customer portfolio.
As a Branch Operations Head in HDFC Bank Ltd ,IndusInd Bank Ltd and Axis Bank
Ltd
Technical Skills:
Soft Skills:
➢ Being aware of new changes, regulations and grasp new concepts with ease.
➢ Working with staff towards customer satisfaction and organization goal.
➢ Ability to manage and motivate front office staff.
➢ Positive work ethic.
➢ Ability to Multitask.
References:
Mr. Satyanand K (Reporting Manager, ICICI Bank Ltd)
Contact : 8008302173
Gender : Male
Marital Status : Married
DOB : 03/06/1988
Communication
Address : 3-91C
Pedda Ullagallu,
Mundlamur Mandal,
Prakasam District,
Andhra Pradesh,
523265
Permanent
Address : 3-91C
Pedda Ullagallu,
Mundlamur Mandal,
Prakasam District,
Andhra Pradesh,
523265.