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RESUME

Venkateswarlu Kamani [email protected]


7013396631

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Hard Working with 7 years Retail Branch Banking, Investment


Banking and Retail Forex experience
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Objective:
As an experiencing banking professional, I would like to utilize my earlier
experience and knowledge in banking by contributing to the improvement as well as
progress of the bank. I will be putting my best efforts in terms of time and learning new
banking techniques and methods that would implemented in my tenure.

Educational Qualification:

Post Graduation Diploma in Banking and Finance


Manipal University, Bangalore.

Bachelors Degree in Biological Sciences


Acharya Nagarjuna University, Guntur.

Certifications:

● NSDL: Qualified from NCFM as certified trainer in Depository Module.


● IRDA: Received certificate from Insurance Regulatory and Development Authority to
act as a specified person for a corporate agent.
● NISM: Certified in Mutual fund Series 5A distributors certification Module.
● Trade Finance : Certified in Trade Finance from Indian Institute of Banking and
Finance ( IIBF )

Professional Experience:

Worked with ICICI Bank Ltd as Customer Service Manager From 15/02/2012 To
14/09/2015 at Nellore main branch.

Worked with HDFC Bank Ltd as PB Authorizer From 21/09/2015 To 16/10/2017 at


Gudur branch, Nellore.

Worked with Indusind Bank Ltd as Deputy Branch Manager from 26/10/2017 to
08/06/2019 at Karkhana Branch, Hyderabad.

Worked with Axis Bank Ltd as Branch operations Manager from 10/06/2019 till
12/12/2019 at Ongole Branch.
Key Responsibilities:

As a Customer Service Manager in ICICI Bank Ltd

✔ Handled basic teller transactions like Cash handling, Fund transfers, NEFT, RTGS,
Stop payments, Account closures, address change, etc..
✔ Maintain and periodical Reconciliation of deliverables like ATM cards, Cheque books,
Welcome kits, DDs, Forex cards.
✔ Handled all customer requests
✔ Handling of Gold loan issuance, closure, Renewals.
✔ handled customer quarries, requests and needs and providing suggestions and
resolution real time basis.
✔ Issuance of Forex cards and maintenance.
✔ One time contact for all corporate clients.
✔ Handling sourcing of corporate A/cs and maintaining relationship.
✔ Managing and deepening of high net worth customer portfolio.

As a Branch Operations Head in HDFC Bank Ltd ,IndusInd Bank Ltd and Axis Bank
Ltd

Lead the service team, scheduled work hours, monitor performance.


Assist in training new employees in score cards, BSC, key performance, Regulatory
and Statutory guidelines.
Educate customers on products and technology issues by conducting monthly customer
service meetings.
Ensure to follow periodical internal, regulatory and statutory guidelines.
Continual awareness of Compliance requirements
Maintain internal and final Audit of the Branch with Satisfactory.
Vault/ Key Custodian activities.
Ensure to maintain branch CRL limit.
Issue New Gold loans, Renewals and closures and Improve GL Revenue.
Ensure timely delivery of customized reports and verify high value transactions.
Seemly maintenance of files, registers, notice boards, Branch hi-gene.
Conducting daily huddle meeting.
Resolving customer service issues by finding immediate solutions.
Maintained and monitored pipe line reports of Sales Staff.
Ensure level 2 verification all SB and CA account opening Forms and sent to HUB for
activation of accounts.
Generate revenue by cross selling products like CASA,GI, Health, LI, MF, Loans.
Conducting Sales Mela at Branch catchment area to generate cross sell leads.
Generating daily branch Sales MIS.
Coordinating with all supporting teams for smooth processing of Transactions.
Achievements:

Received an appreciation letter from Executive director on generating highest revenue


in Forex for the month of Nov, 2014.
Done 200 Cr Corporate fixed deposit in the financial year 2013-14.
Supported in Increasing Branch CASA growth.
Satisfactory branch audit maintenance for last 3 constitutive years.
Gaining150% of Salary NAV and CIB for 16-17 and 17-18
Qualified for Mutual funds Pan India contest 2018.

Technical Skills:

Command on Core Banking software Finacle and Flex cube.


MS Office : Word, Excel
Keyboarding speed of 35+ WPM.
Communicate effectively with customers, managers and co-workers through varies
channels including Email, Phone.

Soft Skills:

➢ Being aware of new changes, regulations and grasp new concepts with ease.
➢ Working with staff towards customer satisfaction and organization goal.
➢ Ability to manage and motivate front office staff.
➢ Positive work ethic.
➢ Ability to Multitask.

References:
Mr. Satyanand K (Reporting Manager, ICICI Bank Ltd)
Contact : 8008302173

Mr. Vikram K ( Reporting Manager, HDFC Bank Ltd )


Contact: 7661055707

Mr. Vijay Kumar V ( Reporting Manager, Indusind Bank Ltd )


Contact: 9985878505

Mr. Bala Krishna ( Reporting Manager , Axis Bank Ltd )


Contact: 8142202931
PERSONAL PROFILE

Name : Venkateswarlu Kamani


Father : Koteswara Rao
Mother : Adi Lakshmamma

Gender : Male
Marital Status : Married
DOB : 03/06/1988

Communication
Address : 3-91C
Pedda Ullagallu,
Mundlamur Mandal,
Prakasam District,
Andhra Pradesh,
523265

Permanent
Address : 3-91C
Pedda Ullagallu,
Mundlamur Mandal,
Prakasam District,
Andhra Pradesh,
523265.

Languages Known : Telugu, English, Hindi

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