Trophy 20: Service Manual

SERVICE MANUAL
TROPHY 20
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2 | Trophy 20
© 2011 Handicare
All rights reserved.

The information provided herein may not be reproduced and/or published in any form, by print, photo print, microfilm or any other
means whatsoever (electronically or mechanically) without the prior written authorisation of Handicare.
The information provided is based on general data concerning the constructions known at the time of the publication of this
manual. Handicare executes a policy of continuous improvement and reserves the right to changes and modifications.
The information provided is valid for the product in its standard version. Handicare cannot be held liable for possible damage
resulting from specifications of the product deviating from the standard configuration.
The available information has been prepared with all possible diligence, but Handicare cannot be held liable for possible errors in
the information or the consequences thereof.
Handicare accepts no liability for loss resulting from work executed by third parties.
Names, trade names, etc. used by Handicare may not, as per the legislation concerning the protection of trade names, be
considered as being available.

Trophy 20 | 3
1 Introduction Service manual Trophy 20 ................................................................................................................ 5

1.1 This manual 5
1.2 Identification of the product 5
1.3 Symbols used in this manual 6
2 Safety ................................................................................................................................................................... 7
2.1 Personnel qualification 7
2.2 Identification on the product 7
2.3 Temperature 7
2.4 Electromagnetic radiation and interference 7
2.5 Markings on the scooter 8
2.6 Technical specifications 8
2.7 Modifications / Adaptations 8
3 Tools ..................................................................................................................................................................... 9
3.1 Tools 9
4 Spare parts ......................................................................................................................................................... 10

4.1 Use of the parts lists 10
4.2 Overview exploded views 11
01 Front frame, front fork and front wheel Trophy 20 3W 12
02 Front frame, front suspension and front wheels Trophy 20 4W 13
03 Rear frame, drive unit and rear wheels 14
04 Steering column, mirror and basket 16
05a Console, printed circuit board and throttle control (ID-no PBxxxxx only) 18
05b Console, printed circuit board and throttle control (ID-no QBxxxxx onwards) 20
06a Wiring, electronics and batteries (ID-no PBxxxxx only) 22
06b Wiring, electronics and batteries (ID-no QBxxxxx onwards) 23
07 Seat and seat post 24
08 Covers Trophy 20 3W 25
10 Covers common 29
4.3 Options 30
5 Service instructions ............................................................................................................................................ 31

5.1 Maintenance plan 31
5.2 Batteries 32
5.3 Tyres 33
5.4 Assembly, replacement and adjustment instructions 33
5.4.1 Front frame 3W 34
5.4.2 Front frame 4W 36
5.4.3 Rear frame 42
5.4.4 Steering column 58
5.4.5 Console 63
5.4.6 Electronics 68
5.4.7 Covers front 69
5.4.8 Covers rear 71
5.4.9 Accessories 72
5.5 Display menu settings 82
6 Troubleshooting .................................................................................................................................................. 84
7 Technical product information............................................................................................................................. 86

7.1 CE Declaration and standards 86
7.2 Technical specifications 86
7.3 Controller settings PG Drives 88
7.4 Data sheet 92

4 | Trophy 20
7.5 Electrical diagram Trophy 20 93

7.6 Service information transaxles 95
8 Warranty ............................................................................................................................................................. 96
8.1 Provisions of warranty 96
8.2 Statement of liability 97

Trophy 20 Introduction Service manual Trophy 20 | 5
1 Introduction Service manual Trophy 20

1.1 This manual
This manual contains the instructions for repairs and general maintenance of the Trophy 20 Scooter.
Mechanics who do repairs on this wheelchair must be well trained and familiar with the repair methods and the maintenance of
the Trophy 20 scooter.
Always make sure that the work is carried out safely, particularly with respect to procedures requiring the scooter to be lifted up.
We advise that you contact our service department before doing repair work on a scooter that has been involved in an accident.
The following specifications are important when ordering parts:
• Model
• Year of manufacture
• Colour
• ID-number
• Part number
• Name of the part concerned
This information is provided on the identification plate. See 'Identification of the product'.
Available documentation
The following technical documentation is available / required to service this scooter:
• User manual
• Service manual
Service and technical support
For information concerning specific settings, maintenance or repair works please contact the Handicare Customer Service
department. They are always prepared to help you. Ensure you have at hand:
• Model
• Year of manufacture
• ID-number
1.2 Identification of the product
A The identification plate contains the following data:

B C A. Model
TYPE/TYPE/TYP: B. Year of manufacture
THE NETHERLANDS
VOSSENBEEMD 104
C. ID-number
5705 CL HELMOND
YEAR/JAAR/JAHR: IDNR.:
HANDICARE B.V.
USAGE:
GEBRUIKSGEBIED: D. Usage: indoor, outdoor or both
GEBRAUCHSGEBIET: E. Maximum load in kg
MAX.LOAD/MAX.BELASTB./ZUL.GESAMTGEW.:
F. Manufactures address
F D E
See for the location of the identification plate ´markings on the scooter´.

6 | Introduction Service manual Trophy 20 Trophy 20
1.3 Symbols used in this manual
Note!
Pointing out possible problems to the user of this manual.
Caution!
Advice for the user of this manual to prevent damage to the product.
Warning!
Warnings for the user of this manual to prevent personal in jury.
Not following these instructions may result in physical injury, damage to the product or damage to the environment!
Reference symbol
When necessary this service manual refers to other manuals as shown below:
 Battery charger: refers to the user manual of the battery charger
 Scooter: refers to the general user manual of the Trophy 20

Trophy 20 Safety | 7
2 Safety
2.1 Personnel qualification
Repairs may only be carried out by trained and authorised service technicians.
During the execution of their work, they are at all times fully responsible for the fulfilment of locally applicable safety guidelines
and standards.
Temporary employees and persons in training may only carry out repair and replacement work under the supervision of an
authorised service technician.
2.2 Identification on the product

Safety
Safety information is indicated with the warning symbol.
Warning!
Follow the instructions carefully next to these warning symbols! Not paying careful attention to these instructions could result in
physical injury or damage to the scooter or the environment. Wherever possible, safety information is also provided in this manual
in the relevant chapter.
2.3 Temperature
Warning!
Avoid physical contact with the scooter’s motor. The motor is continuously in motion during use and can reach high temperatures.
After use, the motor will cool down slowly. Physical contact may cause burns.
Ensure that the scooter is not exposed to direct sunlight for extended periods of time. Certain parts of the scooter, such as the
seat, the backrest, the armrests and the steering device become hot if exposed to the sun for too long. This may cause burns or
skin irritation.
2.4 Electromagnetic radiation and interference

The scooter has been tested for compliance with the applicable requirements regarding electromagnetic radiation (EMC
requirements).
The Trophy 20’s immunity level is 20 volt/metre.
Note!
It cannot be excluded that electromagnetic radiation emanating from mobile telephones, medical apparatus and other sources,
may have an influence on the scooter.
It cannot be excluded that the scooter will interfere with the electromagnetic fields of, for example, shop doors, burglar alarm
systems and/or garage door openers.
In the unlikely event that such problems do occur, you are requested to notify your dealer immediately.
Powered wheelchairs and scooters can be affected by sources of radio waves, such as radio and TV transmitters, amateur radio
stations, lifts, transmitting equipment, stereo radios and mobile telephones If the scooter’s electronics are not well shielded,
sensitive electrical devices, such as shop alarm systems and garage door openers, can be affected. The scooter has been tested
for such interference. Please report any problems of this nature to your dealer immediately.
The following advices are intended to prevent the electric scooter from being driven unintentionally, which could lead to serious
injury.
1. Do not turn on any manually controlled equipment for personal communication, such as a radio transmitter or mobile
telephone, while the electric scooter is switched on.
2. Keep at a distance from transmitter equipment, such as radio and TV stations.
3. If the scooter starts making unintended movements, or if the brake goes into freewheel / neutral mode, turn off the powered
wheelchair or scooter by removing the ignition key from the lock.
4. Be aware of the fact that any accessories, components or adaptations installed on the scooter may increase the effect of radio
waves.
Note:
There is no easy way of testing the effects of radio waves on the general immunity of powered wheelchairs or scooters.
5. All cases of unintended movements of the scooter spontaneously going into freewheel / neutral mode should be reported to
your dealer or to the scooter manufacturer. When reporting, please indicate whether a source of radio waves was nearby at
the time.

8 | Safety Trophy 20
2.5 Markings on the scooter

Never remove or cover up the markings, symbols and instructions affixed to the scooter. These safety measures must remain
present and clearly legible throughout the entire lifestam of the scooter.
Replace or repair any markings, symbols or instructions that have become illegible or damaged immediately. Please contact your
dealer for assistance.
Product labels
The following sticker/label can be found on the product:
A. Freewheel handle position
3W
B. Identification plate
C. Instruction for transportation
4W
C
A
C
Buran UM 01
A. Freewheel handle position

1. DRIVE mode: Lever fully upper position: Motor brake applied, scooter can not be pushed
2. FREEWHEEL / NEUTRAL mode: Lever lowest position: Motor brake not applied. Scooter can be pushed manually
when electronics are off.
B. Identification plate
A. Model
A B. Year of manufacture
B C C. ID-number
TYPE/TYPE/TYP: D. Usage: indoor, outdoor or both
THE NETHERLANDS
VOSSENBEEMD 104
E. Maximum load in kg
5705 CL HELMOND
YEAR/JAAR/JAHR: IDNR.:
HANDICARE B.V.
USAGE:
GEBRUIKSGEBIED:
F. Manufactures address
GEBRAUCHSGEBIET:
MAX.LOAD/MAX.BELASTB./ZUL.GESAMTGEW.:
F D E
C. Instruction for transportation ( Scooter)
Warning!
The scooter is not intended to be used as seat in motor vehicle.
2.6 Technical specifications

No changes may be made to the technical specifications.
2.7 Modifications / Adaptations

Modifications, not executed by Handicare, to components and electronics of this product are not permitted.

Trophy 20 Tools | 9
3 Tools
3.1 Tools
The tools below are needed for various mechanical settings and maintenance:
Quantity Description Size (mm)

1 Screwdriver, medium 5
1 Screwdriver, crosshead -
1 Hammer (plastic) -
1 Chaser -
1 Circlip pliers -
1 Ring spanner 7 / 10 / 11 / 13 / 17
1 Torque wrench -
1 Socket 7 / 8 / 10 / 11 / 12 / 13 / 16 / 17
1 Socket bit 6
1 Allen key 3/4/5/6/8
1 Loctite 243
1 Shock absorber adjustment key -
Use only high-quality tools for the adjustment(s) described.

Make sure that the hexagon of the spanner is attached securely to the hexagon of the fastening article. This prevents the 'rotation'
of hexagons of fastening articles and spanners that may affect proper adjustment.
The following tools are needed for various electronic settings:
Quantity Description Function

PG - pc programmer Adaptation of the drive programs and technical settings.
1 PR0210
B-version Reading out the fault history
Alternative device for PC. Adaptation of the drive programs
PG - programmer unit
1 and technical settings. 10237
SPIB handheld
Reading out the fault history

10 | Spare parts Trophy 20
4 Spare parts
4.1 Use of the parts lists
This document is meant as a reference book to be used to order parts for the scooter that is shown on the front cover.
How to order
When ordering parts, please specify:
• ID-number (see the identification plate)
• Group (to which the relevant part belongs)
• Article number
• Number of parts required
• Description (in the relevant language)
• Dimensions (if applicable)
Remark
• If a part does not have a position number, it means that the part concerned cannot be purchased separately. The part concerned is
part of the assembly shown. This assembly must be ordered as one piece. It has to be replaced in its entirety.
• Boxed position numbers refer to the relevant drawing.
Order address
Please mail or fax your orders to your supplier.
Service technicians
Repairs may only be carried out by trained and authorised service technicians. During the execution of their work they are at all times
fully responsible for the fulfilment of locally applicable safety guidelines and standards.
Temporary employees and persons in training may only carry out repair and replacement work under the supervision of an authorised
service technician.

Trophy 20 Spare parts | 11
4.2 Overview exploded views
Pos Description Page

01 Front frame, front fork and front wheel Trophy 20 3W 12
02 Front frame, front suspension and front wheels Trophy 20 4W 13
03 Rear frame, drive unit and rear wheels 14
04 Steering column, mirror and basket 16
05a Console, printed circuit board and throttle control (ID-no PBxxxxx only) 18
05b Console, printed circuit board and throttle control (ID-no QBxxxxx onwards) 20
06a Wiring, electronics and batteries (ID-no PBxxxxx only) 22
06b Wiring, electronics and batteries (ID-no QBxxxxx onwards) 23
07 Seat and seat post 24
10 Covers common 29
Options 30

01 Front frame, front fork and front wheel Trophy 20 3W
Pos Qty Article number Description

1 2 9004420 Battery strap
2 2 00001.0008 Battery spacer block
3 2 9000493 Ball-head bearing 6004 2NSE
3,4 1 9003440 Frame with ball head bearings 3W
5 2 9006079 Washer flat M4x20x1,2
6 2 9005928 Haxagon bolt M4x12
7 1 9003444 Mounting bracket front cover
8 8 9005689 Cable clip
9 1 1001796 Retaining ring 20mm
10 1 9004153 Front fork
11 2 00000.2003 Washer flat M8
12 1 00000.1702 Lock nut M8
13 1 9002166 haxagon bolt M8x150 st10.9
14,15,16 1 9004159 front wheel 3W
15 1 15010.4100 Tube
16 1 9004161 Tyre

02 Front frame, front suspension and front wheels Trophy 20 4W

1 2 9002006 Cover grey
2 2 9004569 Hexagon flange bolt M8x12 (torque 25Nm, use locktite 247)
3 8 00000.4026 Hexagon head cap screwM8x20
4,5,6 2 9004511 Front wheel 4W
5 2 15010.4100 Tube
6 2 9004161 Tyre
7 2 9001969 Shim ring 1.0mm 16x22mm D988
8a 1 9003408 Wheel bracket right
8b 1 9003406 Wheel bracket left
9 2 9002054 Cover hexagon head cap screw M10 black
10 4 1002242 Hexagon head cap screwM10x40
11 4 00000.1703 Lock nut M10
12,13 2 1012525 Assy Shock absorber front 4W
13 4 1002840 Skiffy fixation ring ø10mm
14 1 9003444 Mounting bracket front cover
15 2 9006079 Washer flat M4x20x1,2
16 2 9005928 Haxagon bolt M4x12
17,18 1 9003392 Frame with ball head bearings 4W
18 2 9000493 Ball-head bearing 6004ZZE
19 8 9005689 Cable clip
20 4 00000.1702 Lock nut M8
21 2 9004459 Swing arm lower assy
22 2 9004458 Swing arm top assy
23 4 00000.1702 Lock nut M8
24 4 9001803 Axle suspension parallel bracket
25 1 9001895 Mounting plate
26 1 1001796 Retaining ring 20mm
27 1 9003403 Steer shaft
28 4 00000.1702 Lock nut M8
28,29 2 1012524 Assy Steering bar

03 Rear frame, drive unit and rear wheels

1 2 9002006 Cover grey
2 2 1012527 Assy Wheel bolt
4a,5,6 1 1014662 Rear wheel 8", right, black assy
4b,5,6 1 1014661 Rear wheel 8", left, black assy
5 2 1003249 Tube
6 2 9004146 Tyre
7 2 00001.1463 Sticker tire pressure 3,5 Bar
8a 1 9004143 Drum brake right
8b 1 9005853 Drumbrake left
9 1 9000642 Speed sensor magnet
11 1 1012104 Motor brake
12 1 1012106 Free wheel lever
13 1 1012313 Carbon brushes with covers, set of 4
14a 1 1012529 Assy Transaxle Alpine (for S-Drive 120A)
14b 1 1012530 Assy Transaxle std
15 4 00000.1703 Lock nut M10
16 2 1012124 Key for transaxle
17 2 9004564 Brake mounting
19a 1 9004142 Brake right
19b 1 9004141 Brake left
20 2 9000689 Rubber mounting strip
22 2 00000.2004 Washer flat M10
23 2 00000.1703 Lock nut M10
24a 1 9000603 Shock absorber standard
24b 1 9000683 Shock absorber heavy duty

Continued from 03 Rear frame, drive unit and rear wheels

26a 1 9004133 Fender mounting bracket right
26b 1 9004132 Fender mounting bracket left
27 4 00000.4307 Hexagon bolt M6x12
28 1 9003417 Rear frame
29 2 00000.2003 Washer flat M8
30 2 00000.1702 Lock nut M8
31 2 9002341 Button head screw M8x30

04 Steering column, mirror and basket

1a 1 9001135 Basket, standard
1b 1 9006137 Basket, large (only without locking mechanism)
1c 1 9000703 Front Bag, (for std bracket with locking mechanism)
2 2 00000.3612 Screw M4x10
3 1 9000704 Basket holder
4 2 00000.4307 Hexagon bolt M6x12
5 2 00000.2202 Spring washer M6
6 2 9006129 Rubber strip
7a 1 9006128 Mounting bracket for std basket & bag (with locking mechanism)
7b 1 9006130 Mounting bracket for large basket (without locking mechanism)
8 2 00000.4307 Hexagon bolt M6x12
10 1 9006544 Mounting bracket for mirrors
11a 1 1009250 Mirror left
11b 1 1009251 Mirror right
13 2 00000.1502 Hexagon nut M8
14 1 9004126 Cover plate, steering adjustment
15 2 9002792 Screw Ejot K30x6
16 1 1012531 Assy Tiller bearing
17 1 9004169 Cylinder, steering column
18 4 9004174 Bush bearing tiller
19 3 9004163 Hinge pin 12x5,2 M8
20 2 00000.1702 Lock nut M8
21 1 9004181 Bracket steering adjustment
22 1 9004164 Hinge pin 12x8 M8
23 2 00000.1701 Lock nut M6
24 2 9004493 Hinge pin 8x16 M6
25 1 9007360 Gas spring operating mechanism

Continued from 04 Steering column, mirror and basket

26 1 9007359 Gas spring 300N
27 2 9005802 Screw Ejot K40x12
28 1 1012532 Assy Slider Gas-spring
29 1 9006559 Gas spring actuator cable
30 1 9005607 Spiral pin heavy duty 6x32
31 1 9004175 Steering column adjustment tube
34 1 9004190 Spacer
35 1 9004191 Handle steering adjustment
36 1 9004185 Steering wheel, see 05a and 05b

05a Console, printed circuit board and throttle control (ID-no PBxxxxx only)

1 1 9004425 Drumbrake actuator cable
2 1 9006191 Extension cable for microswitch
3 1 00000.3719 Buttonhead screw M5x10
4 1 9004330 Brake lever
5 1 9004185 Steering wheel
6 1 00000.3200 Recessed buttonhead screw M5x12
8 1 9000904 Stop switch dummy
9 2 1008055 Throttle potentiometer
10 1 9007423 Cover steering wheel
11 4 00000.3307 Sheet-metal screw 2.9x13
12 1 9004331 Cover brake position
14 1 9005810 Ignition key
15 1 9006111 Ignition switch
16 2 9004303 Cover for indicator switch
17 2 9006106 Indicator switch
18 1 9004302 Steering wheel cover bottom
19 1 9004301 Steering wheel cover top
20 1 9005802 Srew Ejot K40x12
21 1 9004197 Rear cover steering column
22 2 00000.2106 Washer flat M4 3xD
23 2 9005802 Screw Ejot K40x12
24 2 00000.1662 Hexagon Nut thin M4
26 1 1012536 Assy Dashboard speed knob
27 1 9007365 Assy top
28 1 9006110 Speed switch
29 3 1001730 Screw Ejot K30x10
30 1 9007265 Tiller PCB

Continued from 05a Console, printed circuit board and throttle control (ID-no PBxxxxx only)
31 1 9007223 Console bottom
32 4 9005802 Srew Ejot K40x12
34 1 9004641 Throttle harness
35 5 1015323 Cable clips (set 25)

05b Console, printed circuit board and throttle control (ID-no QBxxxxx onwards)

1 1 9004425 Drumbrake actuator cable
2 1 9006191 Extension cable for microswitch
4 1 9004330 Brake lever
5 1 9004185 Steering wheel
7 1 9006138 Stop switch
8 1 9000904 Stop switch dummy
9 2 1008055 Throttle potentiometer
10 1 9007423 Cover steering wheel
11 4 00000.3307 Sheet-metal screw 2.9x13
12 1 9004331 Cover brake position
14 1 9005810 Ignition key
15 1 9004432 Ignition switch
16 2 9004303 Cover for indicator switch
17 2 9004435 Indicator switch
18 1 9004302 Steering wheel cover bottom
19 1 9004301 Steering wheel cover top
20 1 9005802 Srew Ejot K40x12
21 1 9004197 Rear cover steering column
22 2 00000.2106 Washer flat M4 3xD
23 2 9005802 Screw Ejot K40x12
24 2 00000.1662 Hexagon Nut thin M4
26 1 1012536 Assy Dashboard speed knob
27 1 1012535 Assy top
28 1 9004438 Speed switch
29 3 1001730 Screw Ejot K30x10

Continued from 05b Console, printed circuit board and throttle control (ID-no QBxxxxx onwards)
30a 1 9007572 Tiller PCB Basic
30b 1 9007374 Tiller PCB Dual control
30c 1 9007373 Tiller PCB Full option
31 1 9007223 Console bottom
32 4 9005802 Screw Ejot K40x12
34 2 9004641 Throttle harness
35 5 1015323 Cable clips (set 25)
- 1 9007372 Full option steering wheel

06a Wiring, electronics and batteries (ID-no PBxxxxx only)

1a 2 9006563 Battery harness 60A
1b 2 9006564 Battery harness 100A
2a 1 9006097 Power harness S-Drive 90A
2b 1 9006101 Power harness S-Drive 120A (for Alpine Transaxle)
3a 2 9002758 Battery (34Ah C5) (40Ah C20)
3b 2 9002759 Battery (50Ah C5) (60Ah C20)
3c 2 9002760 Battery (63Ah C5) (74Ah C20)
4,5 1 1012412 Connector cover S-Drive 120A
4,5,6 1 9002457 S-drive controller 120A (for Alpine Transaxle)
9,10 1 1015385 Connector cover S-drive 90A
9,10,11 1 1015386 S-drive controller 90A
12 2 1007078 Hexagon head cap screw M5x16
13 1 1002558 Controller interface
14 1 9006124 Tule
15 2 9004503 Rear light LED
16 4 00000.1501 Hexagon nut M6
17 1 9006105 Horn
18 1 00000.4322 Hexagon bolt M8x12
19 1 9004431 Speed sensor
20 1 9006095 Main harness
21 1 9004419 Charging harness
22 2 9002752 Set battery connection covers
23 1 9006096 Lighting harness
24 1 9006193 Brake switch extension harness
25 1 9005911 Mounting bracket for S-drve controller

06b Wiring, electronics and batteries (ID-no QBxxxxx onwards)

1a 2 9006563 Battery harness 60A
1b 2 9006564 Battery Harness 100A
2a 1 9006562 Power harness S-Drive 90A
2b 1 9006561 Power harness S-Drive 120A
3a 2 9002759 Battery (50Ah C5) (60Ah C20)
3b 2 9002760 Battery (63Ah C5) (74Ah C20)
3c 2 9002761 Battery (72Ah C5) (86Ah C20)
4,5 1 1012412 Connector cover
7 2 9006080 Hexagon head cap screw M5x25
9,10 1 1015385 Connector cover S-drive 90A
12 2 00000.4036 Hexagon head cap screw M5x12
13 1 9004430 Controller interface
14 1 9006124 Tule
15 2 9004503 Rear light LED
16 4 00000.1501 Hexagon nut M6
17 1 9004433 Horn
18 1 00000.4322 Hexagon bolt M8x12
19 1 9004431 Speed sensor
20 1 9004429 Main harness
21 1 9004419 Charging harness
22 2 9002752 Set battery connection covers

07 Seat and seat post

1,2a,2b 1 1002861 Master seat with armrests
2a 1 118.00221.000 Armrest right, Master seat
2b 1 118.00231.000 Armrest left, Master seat
3,4 1 9000034 Seat frame with slider, Master seat
4 1 9000042 Seat fixation strip, Master seat
5 1 9000933 Nylon bearing seat post, Master seat
6 1 1012523 Assy Seat post std
7 1 00000.3723 Button head screw M6x8
8a 1 1008995 Captain seat standard
8b 1 1009244 Captain seat with high back
9a 1 1008999 Armrest right, Captain seat
9b 1 1008998 Armrest left, Captain seat
10 2 232103 Armrest pad PU, Captain seat
11 1 1008996 Seat frame with slider, Captain seat
12 4 229001 Thumb screw
13 2 1009001 Detent button
14 1 9006157 Ring seat post cover
15 1 1012520 Assy seat post Captain seat incl. nylon bearing
16 1 00000.3716 Button head screw M6x16
17 1 9005156 Seat post bolt

08 Covers Trophy 20 3W

1 2 9005802 Screw EJOT K40x12
2 1 9003458 Front cover upper part
3a 2 9006094 Indicator 12V (ID-no PBxxxxx only)
3b 2 9003478 Indicator 24V (ID-no QBxxxxx onwards)
4 2 9005802 Screw EJOT K40x12
5 2 00000.2106 Washer flat M4 3xD
6 1 9003460 Front cover rear part
7a 1 9003475 Side skirt right 3W
7b 1 9003474 Side skirt left 3W
8 2 9005928 Hexagon bolt M4x12
9 2 9006079 Washer flat M4x20
11 2 00000.2106 Washer flat M4 3xD
12 1 9003476 Floormat 3W
13a 1 9004571 Front inner fender right 3W
13b 1 9004570 Front inner fender left 3W
15a 1 9003473 Front fender right 3W
15b 1 9003472 Front fender left 3W
16 2 00000.2106 Washer flat M4 3xD
18 1 9003457 Head light cover
19 1 9005802 Screw EJOT K40x12
20a 1 9004442 Front tiller cover Ruby red metalic
20b 1 9004445 Front tiller cover Platinum white metalic
20c 1 9004448 Front tiller cover Sparkling champagne metalic
20d 1 9004451 Front tiller cover Graphite black metalic
20e 1 9004454 Front tiller cover Moonstone blue metalic

Continued from 08 Seat and seat post

22a 1 1015363 Front cover Ruby red metalic
22b 1 1015364 Front cover Platinum white metalic
22c 1 1015365 Front cover Sparkling champagne metalic
22d 1 1015366 Front cover Graphite black metalic
22e 1 1015367 Front cover Moonstone blue metalic
24 1 9004428 Head light
25 2 00000.1507 Hexagon nut M6
26 1 9003459 Front cover bottom
27 2 9004652 Push rivet
29 2 00000.1507 Hexagon nut M6
30 1 1015454 Front bumper 3W
31 4 9005802 Screw EJOT K40x12

09 Covers Trophy 20 4W

1 2 9005802 Screw EJOT K40x12
2 1 9003458 Front cover upper part
3a 2 9006094 Indicator 12V (ID-no PBxxxxx only)
3b 2 9003478 Indicator 24V (ID-no QBxxxxx onwards)
4 2 9005802 Screw EJOT K40x12
5 2 00000.2106 Washer flat M4 3xD
6 1 9003460 Front cover rear part
7a 1 9003467 Side skirt right 4W
7b 1 9003466 Side skirt left 4W
8 2 00000.2106 Washer flat M4 3xD
10 1 9003468 Floormat 4W
11a 1 9003465 Front fender right 4W
11b 1 9003464 Front fender left 4W
12 2 00000.2106 Washer flat M4 3xD
14 1 9003457 Head light cover
15 1 9005802 Screw EJOT K40x12
16a 1 9004442 Front tiller cover Ruby red metalic
16b 1 9004445 Front tiller cover Platinum white metalic
16c 1 9004448 Front tiller cover Sparkling champagne metalic
16d 1 9004451 Front tiller cover Graphite black metalic
16e 1 9004454 Front tiller cover Moonstone blue metalic
18a 1 1015363 Front cover Ruby red metalic
18b 1 1015364 Front cover Platinum white metalic
18c 1 1015365 Front cover Sparkling champagne metalic
18d 1 1015366 Front cover Graphite black metalic
18e 1 1015367 Front cover Moonstone blue metalic

Continued from 09 Covers Trophy 20 4W

20 1 9004428 Head light
21 2 00000.1507 Hexagon nut M6
22 1 9003459 Front cover bottom
23 2 9004652 Push rivet
25 2 00000.1507 Hexagon nut M6
26 1 9003469 Front spoiler
27 1 9003470 Front bumper 4W
28 2 9005802 Screw EJOT K40x12
29a 1 9004573 Front inner fender right 4W
29b 1 9004572 Front inner fender left 4W

10 Covers common

1a 1 1012537 Assy Rear cover Ruby red metalic
1b 1 1012538 Assy Rear cover Platinum white metalic
1c 1 1012539 Assy Rear cover Sparkling champagne metalic
1d 1 1012540 Assy Rear cover Graphite black metalic
1e 1 1012541 Assy Rear cover Moonstone blue metalic
2 1 9004129 Motor cover
3 4 00000.2106 Washer flat M4 3xD
5 2 1012526 Assy Rear fender
6 6 00000.3624 Screw M5x8
7,8,9 1 1012521 Assy Rear bumper
8 2 9003480 Reflector red
9 1 1012522 Assy Logo button Handicare
10 2 00000.2106 Washer flat M4 3xD
12 1 9003462 Frame cover
13 2 00000.2106 Washer flat M4 3xD
15 1 1012516 Assy Battery cover
16 2 9003479 Reflector orange
17 1 1012519 Assy Seat post cover

4.3 Options
10
11
1a
1b
1c
1d
1e
2 3 4 5 12
6 7 8 9 13

1a,1b,1c,1d,1e 1012429 Colour exchange set Graphite black metalic (3 covers)
1a,1b,1c,1d,1e 1012430 Colour exchange set Moonstone blue metalic (3 covers)
1a,1b,1c,1d,1e 1012431 Colour exchange set Ruby red metalic (3 covers)
1a,1b,1c,1d,1e 1012432 Colour exchange set Sparkling champagne metalic (3 covers)
1a,1b,1c,1d,1e 1012433 Colour exchange set Platinum white metalic (3 covers)
- 1008572 Assy foot throttle (ID-no PBxxxxx only)
- 9007499 Assy foot throttle (ID-no QBxxxxx onwards)
2 9000701 Trolleybag
3 4930 Rear Basket
- 9000620 Mounting bracket rear
4 1001813 Luggage carrier
5 1001814 Walking aid holder
6 9000703 Front bag (for std bracket with locking mechanism)
7 1003095 Cane holder mounted to chair, horizontal
8 2537 Cane holder mounted to chair, vertical
9 1012515 Cane holder mounted to chassis
10 1009251 Mirror right
11 1015401 Anti tip set
- 9000825 Adjustmenttool for rear spring
12 9001135 Basket, standard
13 9006137 Basket, large (only without locking mechanism)
- 1015507 Lap strap with roll-up for Master Seat

Trophy 20 Service instructions | 31
5 Service instructions
This document is a reference book to be used to order parts for the scooter model shown on the front cover.
5.1 Maintenance plan

Below, we have indicated what needs to be checked, how often this should be done and by whom.
To be carried out by
Time Description
User Dealer
Daily Charging the batteries, after each use x -
Weekly Checking the tyre pressures x -
Cleaning the scooter x -
Monthly
Cleaning the upholstery (if necessary) x -
Every three Grease the seat’s swivel mechanism: the seat needs to be removed for this. See
x x (Annually)
months ‘Removing the seat’. Lithium grease is recommended
Inspecting the electrical system - x
Checking the batteries - x
Inspecting the drive. (see 7.6) - x
Inspecting the mechanical parts - x
Annually
Inspecting the bearings - x
Inspecting the suspension - x
Checking the tyres - x
Checking all fastenings and bolts: tighten if necessary - x
Sign the inspection record table in the user manual - x
It is recommended that the dealer carries out a service on the scooter at least once a year. If the scooter is used intensively, the
service should be carried out every six months.
Maintenance requirement for re-use

Disinfect surfaces with commercially available disinfectants and clean the surfaces with damp cloths and cleaners tuned.
Warning
Do not use high pressure cleaners or similar to clean the product!
The following work most be carried out before re-use:
Annual inspection
1 2 3 4 5 6 7
Electronics
On / off switch
Output connector
Operation
Brake
Programmable settings
Batteries
Level
Connections
Capacity test
Wheels and tyres
Tread depth
Pressure
Bearings
Wheel fixing nuts
Motors
Cables
Noise
Connections
Brake
Brushes

32 | Service instructions Trophy 20
Annual inspection
1 2 3 4 5 6 7
Chassis
Condition
Steering
Seating
Seat
Backrest
Armrests
Electrical
Harnesses
Connections
Lighting system
Test
Forwards
Backwards
Emergency stop
Left turn
Right turn
Uphill / downhill
Obstacle
Brake
List of necessary repairs:
Warning
Pull the charge cable out of the battery charging connection of the scooter before carrying out any maintenance on the scooter.
5.2 Batteries
Always follow the instructions related to battery maintenance & storage as given by the battery manufacturer ( Battery
charger).
The scooter is equipped with gel batteries. These batteries are fully encased and sealed and require no maintenance. A sticker
indicates how the batteries are to be connected. This sticker is located on the rear cover and on the battery cable.
Warning
Ensure that the batteries are always well charged.
Do not use the scooter if the batteries are almost flat. Doing so may damage the batteries and means you run the risk of coming
to an unexpected standstill.
Ensure that the batteries are never completely flat. This can seriously damage the batteries and shorten their lifespan.
Only use gel-batteries
Replacing the batteries

If battery capacity is so low (after fully charging) that the scooter can only make short trips, or can not be driven at all, then the
batteries have reached the end of their lifespan. Replace the batteries as soon as possible.
Warning
Once the new batteries have been put in place they will need to be charged and ‘run in’ ( Battery charger)
For the correct way to dispose of batteries see ( Scooter) ‘Used scooters and the environment’

Cleaning the batteries

Gel batteries are maintenance-free. However, attention may be paid to the following matters:
Note!
Ensure that the batteries remain clean and dry: dirt and water can cause leaks, as a result of which battery capacity can be
reduced.
Clean the battery terminals and then grease them using acid-free Vaseline.
5.3 Tyres
To ensure that your scooter performs well, it is of great importance for the tyres to be kept at the right pressure.
Inflating the tyres
The tyres are equipped with a car tyre valve. Remove the caps from the valves before inflating the tyres. If the tyres are not
adequately inflated, the range of the scooter may be reduced and the tread may wear more quickly.
Warning
When inflating tyres, never exceed the maximum recommended tyre pressure which is stated on the tyres (2.5 bar front and 3.5
bar rear).
Never forget to replace the valve cap after inflating the tyres. The valve cap prevents dirt and sand from getting into the valve.
See the ‘Maintenance table’ regarding tyre checks.
5.4 Assembly, replacement and adjustment instructions

This chapter covers illustrated assembly, replacement and adjustment instructions.
Every separate visual instruction is prefaced with:
• Preparations
• Instructions (suggestions and advice to help you carry out tasks or procedures more easily)
• Notices (extra notes covering information you need when executing the specific task)
• Relevant article numbers
• Tools used
The tools for the specific task are illustrated in the visual instructions.

5.4.1 Front frame 3W

Replacing the front wheel and fork
Preparation Notice
• Switch off the scooter with the ignition key. • Some parts need to be replaced; the replacement is
• Use a lifting device to raise the scooter clear of the indicated by a symbol.
ground. • Some operations have to be carried out by two persons;
this is indicated by a symbol.
Instructions
The following operations are required to replace the front Relevant article numbers
fork 3W: • 9004153 Front fork
• Remove the front cover and the front cover rear part.
• Remove the retaining ring and spiral pin. Tools used
• Remove the complete fork with wheel. • Torque wrench, socket, 13 mm
• Remove the hexagon nut, washer and bolt to take out the • Screw driver, crosshead
wheel. • Hammer (plastic)
• Replace the new front fork 3W. • Chaser
• Rebuild the scooter in the reverse order. • Circlip pliers
• Open ended spanner, 13 mm
1 2
3 4

5 6

5.4.2 Front frame 4W

Replacing the front wheel
Preparation Relevant article numbers

• Switch off the scooter with the ignition key. • 9004511 Front wheel 4W
• Use a lifting device to raise the scooter clear of the
ground. Tools used
• Screwdriver, medium
Instructions • Torque wrench, socket bit, 6 mm
The following operations are required to replace the front
wheel: Notice
• Remove the cover and the four hexagon screws to • N.a.
remove the front wheel.
• Mount the new front wheel in the reverse order.
1 2
3 4

Adjustment shock absorber - front
Preparation Tools used

• Switch off the scooter with the ignition key. • 9000825 Suspension adjustment key
Instructions Notice
The following operations are required to adjust the shock • Position 0 soft and position 4 hard
absorber - front:
• Read the table for more information about the adjustment
of shock absorbers.
• Use the suspention adjustment key to adjust the shock
absorber as desired.
Relevant article numbers

• N.a.

Replacing the shock absorber - front

• Switch off the scooter with the ignition key. • 1012525 Shock absorber - front
ground. Tools used
• Torque wrench, socket,17 mm
Instructions • Socket, 7 mm
The following operations are required to replace the shock • Screwdriver, crosshead
absorber - front: • Allen key, 8 mm
Note! Suitable work area required! • 9000825 Suspension adjustment key
• Remove the basket, the front tiller cover, the mounting
bracket for the mirrors, the front cover, the front spoiler, Notice
the front cover rear part, the front fender L/R, the front • Position 0 soft and position 4 hard
cover bottom and the front bumper.
• Remove the Allen hexagon screws and locknut form the
shock absorbers on the swing arm top and lower assy.
• Remove shock absorber
• Adjust the new shock absorber according the
specifications.
• Replace the new and adjusted shock absorber.
• Rebuild the scooter in the reverse order.
• Note! Be sure you fasten all bolts and nuts with the
correct torque!
1 2

3 4
5 6
7 8

Replacing the swing arms (top and lower assy)

• Switch off the scooter with the ignition key. • 9004459 Swing arm lower assy
• Use a lifting device to raise the scooter clear of the • 9004458 Swing arm top assy
ground.
Tools used
Instructions • Torque wrench, socket, 7 mm-13 mm / socket bit, 6 mm
The following operations are required to replace the swing • Torque wrench, socket, 17 mm
arms: • Allen key, 8 mm
Note! Suitable work area required! • Screwdriver
• Remove the front cover and the front spoiler. • Open ended spanner, 11 mm
• Remove the cover and the hexagon bolt to remove the
front wheel. Notice
• Remove the hexagon screw from the lower swing arm. • N.a.
• Remove shock absorber and the two axle suspension
parallel bolts.
• Remove the lock nut at the wheel side of the swing arm
and turn the swing arm out of its position.
• Replace the new swing arm.
1 2

3 4
5 6

5.4.3 Rear frame

Replacing the rear wheel

• Switch off the scooter with the ignition key. • 1014662 Rear wheel 8" right, black assy
• Use a lifting device to raise the scooter clear of the • 1014661 Rear wheel 8" left, black assy
ground.
Tools used
Instructions • Screwdriver
The following operations are required to replace the rear • Torque wrench, socket bit, 6 mm
wheel:
Note! Suitable work area required! Notice
• Remove the cover and four hexagon head cap screws to • N.a.
remove the rear wheel.
• Mount the new rear wheel in the reverse order.
1 2
3 4

Replacing the mechanical brake

• Switch off the scooter with the ignition key. • 9004141 Brake left
ground. Tools used
• Screwdriver
Instructions • Torque wrench, socket, 16 mm
The following operations are required to replace the • Allen key, 4 mm
mechanical brake: • Loctite 243
Note! Suitable work area required!
• Remove the cap and hexagon flange bolt to remove the Notice
rear wheel. • N.a.
• Remove the brake cable.
• Remove the two hexagon head cap screw and remove
the brake.
• Mount the new brake.
• Use Loctite 243 before fastening the hexagon flange bolt
with 90 Nm.
1 2
3 4
Note! Use Loctite 243 at the indicated locations during

assembling the wheelchair.


Replacing the carbon brushes
Preparation • Inspect the collector on the anchor of the motor; if the

• Switch off the scooter with the ignition key. collector is seriously worn, replace the entire drive unit.
• Disconnect the batteries. • Clean the collector on the anchor of the motor from dust
• Use a lifting device to raise the scooter clear of the with pressed air.
ground. • Place the carbon brush in the holder; this can be done in
one way only.
Instructions • Screw the new plastic screw cap onto the carbon brush
The following operations are required to replace the carbon holder.
brushes: • Rebuild the scooter in the reverse order.
• Remove the rear cover.
• Disconnect all motor connectors from the S-drive
• 1012313 Motor brush set (4 carbon brushes with covers)
controller.
• Lock the freewheel lever.
Tools used
• Remove four hexagon bolts and remove the motor
• Lifting device
cover.
• Screwdriver
• Remove the cover and hexagon flange bolt to remove
• Allen key, 4 mm
the rear wheel.
• Socket, 7 mm, 10 mm and 16 mm
• Remove the two hexagon head cap screws to remove
the brake mounting, key and brake.
Notice
• Remove the hexagon screw and remove the free wheel
• Some parts need to be replaced; the replacement is
lever.
indicated by a symbol.
• Remove the four lock nuts and remove the transaxle and
• Make sure the scooter is switched off.
rubber mounting strips.
• Unscrew the carbon brush cover.
• Pull the carbon brush out of the housing and remove the
brush.
1 2

3 4
5 6
7 8


Replacing the motor brake

• Switch off the scooter with the ignition key. • 1012104 Motor brake
• Disconnect the batteries.
• Use a Lifting device to raise the scooter clear of the Tools used
ground. • Screwdriver
• Socket, 7 mm
Instructions • Allen key, 4 mm
The following operations are required to replace the free
wheel lever: Notice
Note! Suitable work area required! • Some parts need to be replaced; the replacement is
• Remove the rear cover. indicated by a symbol.
• Disconnect all motor connectors from the S-drive • Make sure the scooter is switched off.
controller and the speed sensor cable.
• Lock the freewheel lever.
• Remove the four hexagon bolts and remove the motor
cover.
• Remove the hexagon screws and remove the free wheel
lever.
• Mount the new free wheel lever.
1 2

3 4
5 6
7 8


Replacing the transaxle
Preparation
• Switch off the scooter with the ignition key. Relevant article numbers
• Disconnect the batteries. • 1012530 Transaxle standard
• Use a lifting device to raise the scooter clear of the • 1012529 Transaxle heavy duty
ground.
Tools used
The following operations are required to replace the • Torque wrench, socket, 16 mm
transaxle: • Screwdriver
Note! Suitable work area required! • Allen key, 4 mm
• Remove the rear cover. • Ring spanner, 17 mm
• Disconnect all motor connectors from the S-drive • Loctite 243
controller and the speed sensor cable..
• Lock the freewheel lever. Notice
• Remove the four hexagon bolts and remove the motor • Some parts need to be replaced; the replacement is
cover. indicated by a symbol.
• Remove the cover and hexagon flange bolt to remove • Make sure the scooter is switched off.
the rear wheel.
• Remove the two hexagon head cap screws to remove
the brake mounting, key and brake.
• Remove the hexagon screw and remove the free wheel
lever.
• Remove the four lock nuts and remove the transaxle and
rubber mounting strips.
• Mount the new the transaxle.
• Use Loctite 243 before fastening the hexagon flange bolt
with 90 Nm.
1 2

3 4
5 6
7 8
Note! Use Loctite 243 at the indicated locations during

assembling the wheelchair.

Adjustment the shock absorber - rear

• Switch off the scooter with the ignition key. • N.a.
Instructions Tools used

The following operations are required to adjust the shock • 9000825 Suspension adjustment key
absorber - rear:
• Remove the seat. • Make sure the scooter is switched off.
• Remove the battery cover.
• Loosen the battery strap.
• Disconnect all connectors from the battery.
• Remove the battery.
• Read the table for more information about the
adjustment of shock absorbers.
• Use the special adjustment tool to adjust the shock
1 2

3 4

Replacing the shock absorber - rear

• Switch off the scooter with the ignition key. • 9000603 Shock absorber standard
• 9000683 Shock absorber heavy duty
Instructions
The following operations are required to replace the shock Tools used
absorber - rear: • Socket, 7 mm / 17 mm
Note! Suitable work area required! • Allen key, 8 mm
• Remove the seat. • 9000825 Suspension adjustment key
• Lift the scooter to raise the wheels clear from the
ground. Notice
• Remove the rear cover. • Make sure the scooter is switched off.
• Remove the battery cover.
• Remove the roll-bar
• Remove the hexagon head cap screw
• Take out the shock absorber.
• Read the table for more information about the
adjustment of shock absorbers.
• Use the special adjustment tool to adjust the shock
• Mount the new, correct adjusted, shock absorber.
1 2

3 4
5 6
7 8


5.4.4 Steering column

Replacing the steering wheel

• Switch off the scooter with the ignition key. • 9004185 Steering wheel
Tools used
The following operations are required to replace the • Screwdriver, crosshead
steering column: • Allen key, 6 mm
• Remove the basket and the mounting bracket for the Notice
mirrors. • Make sure the scooter is switched off.
• Remove the knob of the speed potentiometer.
• Remove the nut, the two Ejot screws and the dashboard.
• Disconnect all connectors from the tiller PCB.
• Remove the three Ejot screws to remove the tiller PCB.
• Remove the two recessed button head screws to
remove the console bottom.
• Disconnect the connectors of the console bottom.
• Remove the recessed button head and Ejot screws,
disconnect the stop switch and remove the top and
bottom steering wheel covers.
• Remove the two Ejot screws and washers to remove the
rear cover steering column; disconnect in between the
connectors from the ignition switch.
• Remove the two sheet metal screws and the throttle
potentiometer; disconnect in between the connector of
the throttle.
• Remove the button head screw and the brake lever;
disconnect in between the connector from the brake
lever.
• Remove the bolt to remove the steering wheel.
• Mount the new steering wheel.
1 2

3 4
5 6
7 8


Replacing the gas spring

• Switch off the scooter with the ignition key. • 9007359 Gas spring 300N

The following operations are required to replace the gas • Socket, 7 mm / 8 mm / 10 mm / 13 mm
spring: • Screwdriver, crosshead
Note! Suitable work area required! • Hammer (plastic)
• Remove the basket, the mounting bracket for the • Chaser
mirrors, the front cover and the front cover rear part. • Loctite 243
• Pull the handle for steering adjustment upwards and
move the steering column downwards. Notice
• Remove the four hinge pins and the spiral pin. • N.a.
• Disconnect the gas spring actuator, remove the hinge
pin and remove the two bolts from the gas spring slider.
• Remove the gas spring slider and loosen the hinge pin
and lock nut.
• Mount the new gas spring.
• Note! Be sure you fasten all bolts and nuts with the
correct torque!
1 2

3 4
6 7
8 9

5.4.5 Console
Replacing the throttle

• Switch off the scooter with the ignition key. • 1008055 Throttle (potentiometer)

The following operations are required to replace the • Screwdriver, crosshead
throttle:
• Remove the two sheet metal screws and the throttle; • N.a.
disconnect in between the connector of the throttle.
• Mount the new throttle.
1 2

Replacing the tiller PCB

• Switch off the scooter with the ignition key. • 9007265 Tiller PCB (ID-no PBxxxxx only)
• Disconnect the batteries. • 9007572 Tiller PCB Basic (ID-no QBxxxxx onwards)
• 9007374 Tiller PCB Dual control (ID-no QBxxxxx
Instructions onwards)
The following operations are required to replace the tiller • 9007373 Tiller PCB Full option (ID-no QBxxxxx onwards)
PCB:
Note! Suitable work area required! Tools used
• Remove the basket and the mounting bracket for the • Socket, 10 mm
mirrors. • Screwdriver, crosshead
• Remove the two bolts and remove the front tiller cover.
• Remove the nut, the four Ejot screws and the Notice
dashboard. • Make sure the scooter is switched off.
• Mount the new tiller PCB.
1 2
3 4


Replacing the stop switch

• Switch off the scooter with the ignition key. • 9006138 Emergency stop
Tools used
The following operations are required to replace the stop • Screwdriver, crosshead
switch:
• Remove the basket and the mounting bracket for the • Make sure the scooter is switched off.
mirrors.
• Remove the two bolts and remove the front tiller cover.
• Remove the nut, the four Ejot screws and the
dashboard.
• Remove the two recessed button head screws to
remove the console bottom.
• Disconnect the connectors of the console bottom.
• Remove the recessed button head and Ejot screws,
disconnect the connectors the stop switch and remove
the top and bottom steering wheel covers.
• Mount the new stop switch.
1 2

3 4
5 6

5.4.6 Electronics
Replacing the controller (ID-no PBxxxxx only)

• Switch off the scooter with the ignition key. • 9002457 S-drive controller 120A
• Disconnect the batteries. • 9004513 S-drive controller 90A

The following operations are required to replace the • Allen key, 5 mm
controller:
• Remove the rear cover. • In case of S-drive controller 90A watch out for motor
• Remove the S-drive cover. harness and power harness.
• Disconnect all connectors from the S-drive controller.
• Remove the two hexagon head cap screws and remove
the controller.
• Mount the new controller.
1 2
3 4

5.4.7 Covers front

Replacing the front tiller cover

• Switch off the scooter with the ignition key. • 9004442/9004445/9004448/9004451/9004454
Front tiller cover
Instructions
The following operations are required to replace the front Tools used
tiller cover: • Socket, 10 mm
Note! Suitable work area required! • Screwdriver, crosshead
• Remove the basket and the mounting bracket for the
mirrors. Notice
• Loosen the two bolts to remove the front tiller cover. • Make sure the scooter is switched off.
• Mount the new front tiller cover.
1 2

Replacing the front cover

Front cover
Instructions
The following operations are required to replace the front Tools used
cover: • Screwdriver, crosshead
• Loosen the two bolts to remove the front cover. Notice
• Disconnect the connector of the headlight. • Make sure the scooter is switched off.
• Take the head light cover out of the front cover.
• Put the head light cover back in the new front cover
1 2
Note! After you have removed the screws, push the locking
clip at the top, pull at the bottom the cover with a loud
CLICK from the front cover rear part.

5.4.8 Covers rear

Replacing the rear cover

Rear cover
Instructions
The following operations are required to replace the rear Tools used
cover: • N.a.
• Remove the rear cover. Notice
• Place the new rear cover • N.a.
1 2

5.4.9 Accessories
Mount the crutch holder, horizontal

• Switch off the scooter with the ignition key. • 1003095 Crutch holder mounted to chair, horizontal

The following operations are required to mount the • Open ended spanner, 10 mm
horizontal crutch holder:
• Mount the horizontal crutch holder with two bolts on the
seat frame.
1 2
10 1
2
110948-03-002 110948-03-003

Mount the crutch holder, vertical

• Switch off the scooter with the ignition key. • 2537 Crutch holder mounted to chair, vertical

The following operations are required to mount the vertical • Allen key, 6 mm
crutch holder:
• Remove the armrest from the backrest frame.
• Mount the vertical crutch holder and the armrest with two
bolts back on the backrest frame.
1 2
1
2
2
3
1
6 6
110948-03-010 110948-03-011

Mount the crutch holder, chassis

• Switch off the scooter with the ignition key. • 1012515 Crutch holder mounted to chassis

The following operations are required to mount the crutch • Torque wrench, socket, 7 mm
holder on the chassis: • Metal drill, 4 mm
Note! Suitable work area required! • Drill
• Remove the rear cover.
• Remove the two hexagon bolts and washers to remove
the rear bumper.
• Mount the crutch holder bracket on the rear frame side
of the electronics compartment.
• Drill two holes in the rear bumper (drill location is
indicated on the inside).
• Replace the rear bumper and mount the crutch holder
via the bumper on the bracket.
1 2
1
7
110948-03-013 110948-03-014
3 4
Ø4
7
110948-03-015 110948-03-015A

5 6
1
1 1
7 7
110948-03-015B 110448-03-016

Mount the anti tip wheels

• Switch off the scooter with the ignition key. • 1015401 Anti tip set
ground. Tools used
• Open ended spanner, 13 mm
The following operations are required to mount the anti tip
wheels:
• Mount with the two bolts on every side on the rear frame
an anti tip wheel.
13
13
110948-03-024

Mount the luggage carrier

• Switch off the scooter with the ignition key. • 1001813 Luggage carrier

The following operations are required to mount the luggage • Allen key, 6 mm
carrier:
• Remove the armrest from the backrest frame.
• Mount with the two bolts on every side the luggage
carrier on the backrest frame.
1 6 2 6
2 2
1 3
110948-03-005 110948-03-012

Mount the walking aid holder

• Switch off the scooter with the ignition key. • 1001814 Walking aid holder

The following operations are required to mount the walking • Allen key, 6 mm
aid holder:
• Remove the armrest on both sides from the backrest
frame.
• Mount with the two bolts on every side the walking aid
holder on the backrest frame.
1 6 2 6
2
1
2
1
3
110948-03-005 110948-03-009

Mount the mounting bracket

• Switch off the scooter with the ignition key. • 9000620 Mounting bracket rear
• 4930 Basket
Instructions • 9000701 Trolley bag
The following operations are required to mount the •
mounting bracket:
Note! Suitable work area required! Tools used
• Remove the armrest on both sides from the backrest • Allen key, 6 mm
frame.
• Mount with the two bolts on every side the mounting
bracket on the backrest frame.
• Put the basket or knapsack on the mounting bracket.
1 6 2 6
2
2 1
1
3
110948-03-005 110948-03-006
3 4
110948-03-007 110948-03-008

Mount the foot throttle
Preparation The following operations are required to mount the foot

• Switch off the scooter with the ignition key. throttle:
• Disconnect the batteries. Note! Suitable work area required!
Note! Remove always one finger-control! Replace it with
Instructions cover steering wheel 9007423.
• Loosen the floor mat from the frame.
Note! For mounting the foot throttle on the floor mat you
have to drill two holes in the floor mat and frame. Be
sure you will not damage any cables mounted under the
frame!
• Determine the exact laying of the cables under the
frame.
• Reposition the cables in case they will be damaged
while drilling the two holes.
• Replace the floor mat and position the foot throttle
mounting plate on the floor mat.
• Drill the holes and mount the foot throttle mounting plate.
• Mount the foot throttle on the mounting plate.
• Guide the cable trough and under the frame, to the
Note! This procedure is intended for the Throphy 20 electronics compartment on the backside of the scooter.
with the latest electronics. In case your Trophy 20 has • Remove the rear cover.
the dashboard as above, you have the latest version • Connect the plug to the socket in the electronics
electronics. Contact Handicare in case you have the compartment and replace the rear cover.
following dashboard (older version electronics).
• 9007083 Foot throttle Advanced electronics
• 1008730 4,8x19 self tapping screw
Tools used
• Allen key, 3 mm
• Metal drill, 6 mm
• Drill
• Screwdriver, crosshead
1 2
110948-03-018 110948-03-019
Determine the exact laying of the cables under the frame.

Note! Reposition the cables in case they will be damaged
while drilling the two holes.

3 4
2
1
2
3X Ø6 1 3
110948-03-020 110948-03-021
5 6
110948-03-022 110948-03-013
7 8
110948-03-023

5.5 Display menu settings
R S P B R
E E
Starting the service menu for ID-no PBxxxxx only

Kilometer total (user) Hold the hazard light button and press the left horn button briefly
R Reset total (user Push the I button (3 sec.)
Kilometer total (scooter) Hold the hazard light button and press the left horn button briefly
Hours-on total (scooter) Hold the hazard light button and press the left horn button briefly
Battery voltage Hold the hazard light button and press the left horn button briefly
Leave dealer menu Any other button
Starting the service menu from ID-no QBxxxxx onwards

Pushing the hazard-button (G) together with the claxon-button (E) more than 2 seconds, the service menu shall be visible.
• First information shown after starting the service menu is the “Total km-1”
• Pushing the hazard button again (G) allows you to scroll through the menu shown below.
• If any other button (other than the DSS (I), horn (E), hazard button (G)) is switched during the service menu, the display returns
to the user menu and will show “actual speed”
When the batteries of the scooter are removed the service information shall not get lost for at least 1 year.
The display will blink at a frequency of 1-2HZ, indicating this value can be changed.
1. Total km-1 (S)

The amount of km the scooter has driven after the last time this value was reset.
Resettable by pressing the DSS (I) switch ≥ 2 seconds.
2. Total km-2 (S)

The amount of km the scooter has ever driven in its total life.
3. Actual battery voltage (B)

The actual battery voltage measured real time
4. Hours ON
The amount of hours the scooter has been switched on in its life.
First one character of the display show: H

5. Hours Driven
The amount of hours the scooter has driven more than 5% of its maximum speed in its life.
First one character of the display show: h
6. Software version
First one character of the display show: F
7. Signal Actual throttle input: Range

Actual input of the active throttle available (R)
First characters of the display show: C
The Icons on the tiller display will indicate the active throttle:
• right hand is lit: right hand side throttle is active
• left hand is lit: left hand side throttle is active
• no hand icons are lit: foot throttle is active
Foot throttle information is converted by the MC into a drive signal. This signal will be presented here. OK
8. Miles / hour reset (P)

Set speed and distance calculations to km or miles.
• Km icon on display is shown = km: km per hour
• m icon on display is shown = miles: miles per hour
Default: km
Change by pressing the DSS (I) switch ≥ 2 seconds.
9. Scooter type selection.

This reflects the diameter of the wheels used.
• “t30” Trophy speed algorithm (Trophy 30)
• “t20” Trophy speed algorithm (Trophy 20)
Default: “t30”
10. This reflects if a beeping sound is enabled

• "0" no beep when driving backward
• "1" beeping when driving backward
default: "1"
Change by pressing the DSS (I) switch ≥ 2 seconds
First one character of the display show: b
Setting the options

Not all options are standard available. Some options are only available as ordered at Handicare. Not activated values will not be
shown in the service menu.
11. Cruise Control enable (S)

• “0” disabled
• “1” enabled
Default: “0” = disabled
Can only be changed if Activate CC control option is set to “1” = enabled
First two characters of the display show: CC
12. Manual / intelligent throttle switch

• “0” off
• “1” Manual Throttle Switching (MTS)
• “2” Intelligent Throttle Switching (ITS)
• “3” ITS and MTS active
Default: “0” = off
Can only be changed if Activate Throttle switch option is set to “1” = enabled
First two characters of the display show: tS

84 | Troubleshooting Trophy 20
6 Troubleshooting
If the scooter doesn’t function, while the batteries are fully charged, check the following points.
A. Set the scooter off and then on again. Check if the problem is solved.
B. Check if all the battery connectors are properly attached and firmly connected.
C. Check whether the freewheel handle is in the DRIVE position.
D. Make sure the position of the speed controller has not changed.
E. If there is a problem, the lights of the battery condition meter flash. Use the table below to determine the cause of the problem.
Indication on the display Description of problem Corrective action

The complete LED bar flashes The Controller security has found Switch off the scooter.
rapidly. something that causes a problem. Check all connectors.
Check the condition of the batteries.
Consult the manufacturer if the LED bar continues
flashing after the scooter has been switched on.
The socket LED is lit continuously Short circuit in the potentiometer. Contact the manufacturer.
after the scooter is switched on. Cabling from the Tiller PCB to the
controller interface is defective.
Cabling from the Tiller PCB to the touch
control is defective.
Tiller PCB is defective.
The first red LED of the LED bar is The batteries require charging or there Check all connections between the controllers
lit continuously. is a poor connection to the batteries. and the batteries. If the connections are OK, try
recharging the batteries.
LED bar left to right chase. The batteries are being charged. Disconnect the battery charger from the scooter.
Two LEDs of the LED bar are lit. There is a poor connection to the motor. Check all connections between the controller and
the motor.
Three LEDs of the LED bar are lit. There is a short circuit in the motor. Check the motor cables or replace the motor.
Seven LEDs of the LED bar are lit. The throttle was held in during start up. Restart the scooter without pressing the throttle.
Speed potentiometer fault. Check or replace the speed potentiometer.
Eight LEDs of the LED bar are lit. The controller is malfunctioning. Replace the controller.
Nine LEDs of the LED bar are lit. The neutral handle is in the neutral Put the neutral handle in the drive position.
position. Check the connections between the brake and the
The brake is malfunctioning. controller.
Replace the brake.
Ten LEDs of the LED bar are lit. The battery is malfunctioning. Check the connections between the batteries and
the controller.
Check the batteries.
The table below provides explanation for the trip codes that can be indicated by the controller. These trip codes can be read with
the manual programming unit (SP1) or the mobility programmer PG.
LED code Trip code Error type Explanation

1 2c00 Low battery error Low battery voltage
1 2c01 Low battery error Low battery voltage
2 3B01 Motor fault 1 Motor disconnected
3 1400 Bridge fault 1 Motor wiring fault
4 7000 Startup with push selected Parking brake off
4 7001 Push activated in drive mode Parking brake off
6 1e03 Inhibit activated Inhibit active
7 0810 Tiller fault 1 Throttle trip
7 0814 Tiller reference error Throttle trip
7 0815 Tiller lo reference error Throttle trip
7 0816 Tiller high reference iso error Throttle trip
7 0817 Tiller lo reference error Throttle trip
7 0300 Speed Limit Potentiometer wiper open Throttle trip
7 1d02 Front end spec change trip Throttle potentiometer trip
7 2f01 Tiller displaced error Throttle displaced at power up
8 0002 Eeprom calibration checksum error 2 Possible controller trip
8 0003 Eeprom program checksum error 2 Possible controller trip
8 0100 Running checksum 1 Possible controller trip
8 0203 Eeprom calibration checksum error 1 Possible controller trip
8 0204 Eeprom program checksum error 1 Possible controller trip
8 1501 Brake fault 2 Possible controller trip
8 1705 Relay fault 1 Possible controller trip
8 1802 Watchdog voltage ref error Possible controller trip

Trophy 20 Troubleshooting | 85
8 1805 Salty finger ref error Possible controller trip

8 1b20 Both clamps measuring current Possible controller trip
8 2102 Progres counter error Possible controller trip
8 2d01 Front end spec change trip Possible controller trip
8 3100 Battery bridge difference error 1 Possible controller trip
8 3102 Temperature settings incorrect Possible controller trip
8 3210 No internal timers Possible controller trip
8 3211 Internal timer out of range Possible controller trip
8 3212 Atod readings not finished before next read Possible controller trip
8 3213 Unknown mux channel Possible controller trip
8 3600 Hardware error Possible controller trip
8 3601 Test trip latch 1 Possible controller trip
8 360a Test trip latch 10 Possible controller trip
8 360b Test trip latch 11 Possible controller trip
8 360c Test trip latch 12 Possible controller trip
8 360d Test trip latch 13 Possible controller trip
8 360e Test trip latch 14 Possible controller trip
8 4401 Generic ctrl error Possible controller trip
9 1500 Brake fault 1 Solenoid brake fault
9 1502 Brake over current error Solenoid brake fault
10 1600 High battery error High battery voltage

86 | Technical product information Trophy 20
7 Technical product information

7.1 CE Declaration and standards
This product complies with the regulations of the Medical Devices Directive and therefore
bears the CE mark.
Standard Definition/description Weight test dummy

EU guideline 93/42 EEC Applicable as mentioned in Appendix 1 N/A
The requirements from EN12182 as mentioned in NEN-EN 12184 (1999):
NEN-EN 12182 (2009) Technical aids for the handicapped – General requirements and test methods 160 kg
October 1997
NEN-EN 12184 (2009) Electric wheelchairs, scooters and accompanying battery chargers –
160 kg
Class B Requirements and test methods 2009
Requirements and test methods for static, impact and fatigue strengths July
ISO 7176-8 160 kg
1998
ISO 7176-9 Climate tests for electric wheelchairs and scooters N/A
Requirements and test methods for control systems for electric wheelchairs
ISO 7176-14 N/A
1997
ISO 7176-16 Requirements for resistance to ignition of upholstered parts May 1997 N/A
7.2 Technical specifications

Manufacturer Handicare®
Model Trophy 20 3 wheels (3W)
Trophy 20 4 wheels (4W)
Maximum user weight 160 kg (25.2 stone)
Description 3W 4W
Total length mm (inches) 1265 (49.8) 1265 (49.8)
Total width mm (inches) 660 (26) 660 (26)
Minimum height* mm (inches) 740 (29.1)* 740 (29.1)*
Total weight excluding batteries kg (stones) 92 (14.5) 102 (16.1)
Total weight including batteries (74 Ah C20) kg (stones) 140 (22) 150 (23.6)
Weight of heaviest component kg (stones) 70 (11) 80 (12.6)
Static stability in the downward direction ° > 13 > 13
Static stability in the upward direction ° > 13 > 13
Lateral static stability ° > 13 > 13
Distance range (ISO 7176-4)** km (miles) 45 (28) 45 (28)
Dynamic stability (max. safe slope) ° 9 9
Maximum speed forwards km/h (mph) 12 (7.5) / Alpine 12 (7.5) / Alpine
Back angle, Captain Seat ° 0 / 103 - 126 0 / 103 - 126
Seat depth, Captain Seat mm (inches) 445 (17.5) 445 (17.5)
Seat width, Captain Seat mm (inches) 457 (18) 457 (18)
Back height (excl. headrest), Captain Seat mm (inches) 406 (16) 406 (16)
Seat height (to platform), Captain Seat mm (inches) 350*** / 450 - 535 350*** / 450 - 535
(13.8 / 17.7 - 21.1) (13.8 / 17.7 - 21.1)
Armrest height, Captain Seat mm (inches) 229 - 273 (9 - 10.7) 229 - 273 (9 - 10.7)
Distance between armrests, Captain Seat mm (inches) 457 - 610 (18 - 24) 457 - 610 (18 - 24)
Back angle, Master Seat ° 45 - 85 - 180 45 - 85 - 180
Seat depth, Master Seat mm (inches) 430 (17) 430 (17)
Seat width, Master Seat mm (inches) 500 (19.7) 500 (19.7)
Back height (excl. headrest), Master Seat mm (inches) 550 (21.7) 550 (21.7)
Seat height (to platform), Master Seat mm (inches) 350*** / 425 / 535 350*** / 425 / 535
(13.8/16.7/21.1) (13.8/16.7/21.1)
Armrest height, Master Seat mm (inches) 150 - 340 (5.9 - 13.4) 150 - 340 (5.9 - 13.4)
Distance between armrests, Master Seat mm (inches) 500 (19.7) 500 (19.7)
Turning radius (ISO 7176-5) mm (inches) 1030 (40.6) 1600 (63)
Reversing width mm (inches) 1460 (57.5) 1810 (71.3)
Obstacle height (max. user weight) mm (inches) 80 (3.1) 80 (3.1)
Ground clearance (max. user weight / loaded) mm (inches) 70 (2.8) 70 (2.8)

Trophy 20 Technical product information | 87
Test data
Test weight 160 kg (25.2 stone)
Operating force
Drive lever operation < 20 [N]
Resetting the automatic fuse (circuit breaker) < 60 [N]
Electronic switches < 13.5 [N]
Connecting the charger plug < 60 [N]
Technical specifications for wheels

Front wheel diameter (3W) mm (inches) 320 x 60 (12.5 x 2.25)
Front wheel diameter (4W) mm (inches) 320 x 60 (12.5 x 2.25)
Rear wheel diameter mm (inches) 360 x 80 (14.2 x 3.1)
Tyre pressure 4W, front wheel bar (psi) 2,5 (36.3)
Tyre pressure 4W, rear wheel bar (psi) 3,5 (50.8)
Tyre pressure 3W, front wheel bar (psi) 2,5 (36.3)
Tyre pressure 3W, rear wheel bar (psi) 3,5 (50.8)
Batteries
Maximum dimensions of batteries (lxbxh) mm (inches) 262 x 173 x 211
(10.3 x 6.8 x 8.3)
Max. battery capacity C20 Ah 74
Max. battery capacity C5 Ah 63
Maximum permitted charging current Ampère 8 RMS
* height of steering column, collapsed, excluding seat

** range dependent on user weight, condition of tyres, type of terrain, condition of battery and weather conditions with 74 Ah (C20)
*** seat height < 425 mm: an elevated footplate is required or by removing the slider

7.3 Controller settings PG Drives
PGDT S-Drive 90A (ID-no PBxxxxx only)
Speed Settings Fast Slow Motor Settings

Forward Acceleration (0,1 Seconds) 35 35 Current Limit Max (Amps) 60
Forward Deceleration (0,1 Seconds) 16 16 Boost Drive Current (Amps) 90
Reverse Acceleration (0,1 Seconds) 40 40 Boost Drive Time (Seconds) 10
Reverse Deceleration (0,1 Seconds) 35 35 Current Foldback Threshold (Amps) 60
Max Forward Speed (%) 100 100 Current Foldback Time (Seconds) 70
Min Forward Speed (%) 10 10 Current Foldback Level (%) 59
Max Reverse Speed (%) 25 25 Motor Cooling Time (Seconds) 660
Min Reverse Speed (%) 5 5 Current Foldback Temperature (Deg C) 80
Speed Limit Pot Enabled On Current Limit Min (Amps) 10
Motor Stall Timeout (Seconds) 0 (Mk ll only)
Operation Settings Motor Compensation (milli Ohms) 25
Sleep timer (minutes) 0 Anti Rollback Level 12
Throttle Invert Yes Pull-away Delay (centi-Seconds) 0
Slope Factor 900
Battery Settings Anti Rollback Velocity 0
Low battery Flash Level (Bars) 0 Bracking current limit (Amps) 90 (Mk ll only)
Cable Resistance (milli-Ohms) 50 Time foldback bracking current (Amps) 90 (Mk ll only)
Calibration Factor 100 Time foldback speed (%) 100 (Mk ll only)
Low Battery Alarm Off Enhanced motor compensation up (%) 190 (Mk ll only)
Trucharge Reset Voltage (Deci-Volts) 200 Enhanced motor compensation down 180 (Mk ll only)
(MK ll only) (%)
Enhanced motor compensation up gain 90 (Mk ll only)
Inhibit Settings Factory Settings Max Min
Inhibit 1: Mode 1 Acceleration (0,1 Seconds) 100 1
Inhibit 1: Operation Latching Deceleration (0,1 Seconds) 100 1
Inhibit 1: Speed (%) 0 Forward Speed (%) 100 0
Inhibit 2: Mode 1 Reverse Speed (%) 100 0
Inhibit 2: Operation Latching
Inhibit 2: Speed (%) 0 Throttle Settings
Inhibit 3: Mode 1 Throttle Type 1 0=Single-ended,
1=Wig-Wag
2=Unipolar
Inhibit 3: Operation Non Throttle Deadband (%) 15
Latching
Inhibit 3: Speed (%) 0 Throttle Gain (%) 140
Aux Output: Mode 1 Throttle Operated at Power-up 2 0 = Drive,
1 = Inhibit,
2 = Trip
Throttle Reference Test On
Iso Test Resistor Off
General Settings
Soft Stop On
Brake Time (milli-seconds) 1500
Output Voltage (Volts) 24
Status Output Type 0 (0 = Trucharge, 1 = LED, 2 = Analogue)
Diagnostic Flash Sequence 2
Reverse Alarm Off
Pulsed Reverse Alarm Off
Diagnostic Alarm Off
Brake Disconnected Alarm Off
Brake Fault Detect On
Brake Light On
Push too Fast Threshold 10
Push too Fast Timeout 1
Freewheel Enable Disable
Inhibit 2 Horn Input Enable Off

PGDT S-Drive 120A (ID-no PBxxxxx only)

Motor stall timeout (Seconds) 0 (Mk ll only)
Slope Factor 900
(MK ll only) (%)
0=Single-ended
Inhibit 3: Mode 1 Throttle Type 1 1=Wig-Wag
2=Unipolar
Non
Inhibit 3: Operation Throttle Deadband (%) 15
Latching
0 = Drive,
Aux Output: Mode 1 Throttle Operated at Power-up 2 1 = Inhibit,
2 = Trip
General Settings
Soft Stop On
Reverse Alarm Off
Brake Light On

PGDT S-Drive 90A (ID-no QBxxxxx onwards)

Motor Stall Timeout (Seconds) 0 (Mk ll only)
Slope Factor 900
(Mk ll only) (%)
Inhibit 3: Mode 1 Throttle Type 1
Inhibit 3: Operation Non Throttle Deadband (%) 15
Latching
Aux Output: Mode 1 Throttle Operated at Power-up 2 0 = Drive,
1 = Inhibit,
2 = Trip
General Settings
Soft Stop On
Reverse Alarm Off
Brake Light Off

PGDT S-Drive 120A (ID-no QBxxxxx onwards)

Motor stall timeout (Seconds) 0 (Mk ll only)
Slope Factor 900
(Mk ll only) (%)
Inhibit 3: Mode 1 Throttle Type 1
Non
Inhibit 3: Operation Throttle Deadband (%) 15
Latching
0 = Drive,
Aux Output: Mode 1 Throttle Operated at Power-up 2 1 = Inhibit,
2 = Trip
General Settings
Soft Stop On
Reverse Alarm Off
Brake Light Off

7.4 Data sheet
Description Remarks
Nominal voltage 24 V
Current main fuse 50 A
Max slope percentage 16 %
Max slope with a start 9° @ 160kg °
Motor nominal power 950 Watt
Gearing ratio (motor gearbox) 4100/195 i
Wheel diameter front 320x60 mm
Wheel diameter rear 360x80 mm
Type of tyre front 12½ x 2¼ -
Type of tyre rear 3,00-8 -
Tyre pressure maximum front 2,5 bar
Tyre pressure minimum rear 3.5 bar
Maximum dimenstions batteries L262xW173xH211 mm
Battery connection type Anderson -
Maximum allowable charger voltage 30 V
Maximum allowable charger current
8 RMS A
charger
Maximum battery capacity C20 74 Ah
Maximum battery capacity C5 63 Ah
Forces on levers etc.

Electronic switches <13.5 [N]
Drive lever operation <20 [N]
Parking brake <60 [N]
Connection of charger <60 [N]
Weight 3W 4W
bat. size 40Ah 60Ah 74Ah 40Ah 60Ah 74Ah
Frame 70 70 70 80 80 80
Chair 19 19 19 19 19 19
Basket+ 2,4 2,4 2,4 2,4 2,4 2,4
Batteries 28,8 38,6 48,6 28,8 38,6 48,6
Total 120 130 140 130 140 150

7.5 Electrical diagram Trophy 20
(ID-no PBxxxxx only)

(ID-no QBxxxxx onwards)

7.6 Service information transaxles

Regular preventative service checks are important to verify the condition of the parts and enables to replace them at the right
time. Therefore see the new service check instructions below.
Service checks instructions:

Check if dimensions motor brushes satisfy minimum dimensions as indicated in the illustrations, accordingly to the table below.
Part Plan service check

Motor brush At least once a year or every 2000 km
Clean the collector on the anchor of the motor with pressed air from dust.
18
New brush – maximum (18 mm) and minimum (8 mm) dimensions.

96 | Warranty Trophy 20
8 Warranty
8.1 Provisions of warranty
Warranty
In the warranty and liability provisions the following terms are defined as follows:
• Product: The manual or electric wheelchair or scooter manufactured and supplied by Handicare.
• Customer: The person who directly obtains a product from Handicare.
• Dealer: The person who supplies a product obtained from Handicare to third parties.
• User: The person who uses a product manufactured by Handicare.
Irrespective of what has been determined concerning warranty conditions in the general terms and conditions applicable to the
product, the following shall in any case apply with regard to the warranty:
1. Except insofar as described otherwise in the provisions below, Handicare guarantees the product for its suitability for the
purpose for which the product is intended - all of these points as described in this manual - and for the quality of the material
of which the product is made and the manner in which the product is manufactured.
2. Repairs or replacement of parts of the product that may be necessary as a result of faults that are based on qualitatively
faulty material or manufacturing errors shall be carried out free of charge, as long as such faults occurred within one (1) year
of the date of delivery of the product to the Customer. The parts to be replaced must be shipped post-paid to Handicare.
Disassembly or assembly of these parts shall be at the expense of the Customer. Therefore, the following cases are not
eligible for free repair or replacement as meant above:
• The repair or replacement that is necessary in connection with faults that arise after one (1) year after the date of delivery
of the Product to the Customer;
• The repair or replacement that is required in connection with faults due to improper or careless use of the Product or that
are based on the Product being used for another purpose than the one for which it is intended, in which regard it applies
that if the Customer is a Dealer, this Dealer will indemnify Handicare against possible claims from Users or other third
parties for faults based on an incorrect or careless use of the Product;
• Parts that are subject to wear, and the need for repair or replacement of the parts are the actual consequence of normal
wear. These can include, but are not limited to, tyres, shrouds, arm-pads, seatings etc.
3. Irrespective of that stipulated under 2, it applies as far as an electric Product is concerned that with regard to the battery that
forms part of the Product warranty is only given in case of faults or non-functioning of the battery that are demonstrably the
direct consequence of material or manufacturing errors. A fault or non-functioning of the battery as a result of normal wear
is not covered by the warranty as meant in these warranty stipulations. Similarly not covered by the warranty are faults or
non-functioning that are the consequence of improper or unprofessional use of the Product or the battery that is part of the
Product, including the incorrect charging of the battery and the failure to carry out timely and good maintenance, in which
context it also applies that if the Customer is a Dealer, this Dealer will indemnify Handicare against possible claims from Users
or other third parties that are based on the above mentioned improper or unprofessional use of the Product or the battery that
is part of the Product. Handicare does not guarantee batteries provided by dealers or purchased by the customer.
4. The warranty conditions as mentioned in above stipulations in any case become null and void if:
• The guidelines of Handicare for the maintenance of the Product are not, or insufficiently, followed;
• A necessary repair or replacement of parts is based on neglect, damage or abuse of the Product or a use of the Product
for another purpose than the one for which it was intended;
• Parts of the Product are replaced by parts of another origin than those used by Handicare and/or parts of the Product are
replaced without the permission of Handicare.
5. The warranties as mentioned in stipulations 1 through 3 also become null and void if what is involved is re-used by a new user
within the warranty period and that such re-use necessitates adaptations to the product and those adaptations are carried out
without the instructions and/or at the order of Handicare.
6. To retain rights under the warranties delineated above, the Customer must, in case of damage or other calamities, as rapidly
as possible contact Handicare and inform them as fully as possible. The possibility of taking recourse to the above-mentioned
warranty conditions becomes null and void for the Customer in any case after 20 workdays after the claim situation or the
calamity arises that was the reason for the recourse to the warranty.
7. The replacement of a part or the repair or the reconditioning of the Product within a current warranty period does not extend
the warranty period.
8. Handicare gives no warranty on repair to or reconditioning of the Product carried out other than under order of and/or at
the instructions of Handicare. If repairs and/or reconditioning are executed by or on behalf of a Customer, the Customer
indemnifies Handicare with respect to the claims of third parties who result, in the broadest sense of the word, from such
repairs or reconditioning.

Trophy 20 Warranty | 97
8.2 Statement of liability
Irrespective of what is determined regarding liability in the general conditions applicable to the Product, with regard to liability in
any case the following applies:
A. Taking into consideration the following stipulations, Handicare only accepts liability for loss due to death or physical injury that
is the result of a defect in the Product for which Handicare is responsible and for damage to another object that is the private
property of the user of the Product, as long as said loss is the direct result of a fault in the Product.
B. Handicare accepts no other or further liability than delineated under 1. In particular Handicare accepts no liability for
consequential damage, in any form whatsoever.
Used scooters and the environment
If your scooter is no longer needed or needs to be replaced, it can usually be taken back by your dealer. If this is not possible,
please contact your local authorities for the possibilities of recycling or an environmentally friendly way of disposing of the used
materials.
For the production of the scooter several plastics and metals have been used. The scooter also contains electronic components
that must go to electronic waste. Used batteries belong to chemical waste.

98 | Trophy 20
Version Page Draw Changes

2011 V1
2012 V1 12 01 Changed article number and description 1263 Ball-headbearing 6004 ZZE into 9000493 Ball-
head bearing 6004 2NSE
14 / 38 03 Changed article numbers 9004144 and 9004145 into 1014661 and 1014662
14 03 Added position 7, 00001.1463 Sticker tire pressure 3,5 Bar
18 05 Changed article number 9004438 into 9006110
27 - Added options, position 2 till 13
85 - Changed driving program S-drive 120A
2012 V2 3-4 - Changed table of content
19 05 Changed article numbers 9000496 and 9004304 into 1015179 and 9007223
20 06 Changed article number and description 9005147 Battery harness into 9006563 Battery harness
fused 60A
20 06 Added position 1b, 9006564 Battery harness fused 100A (for Alpine transaxle)
20 06 Changed article numbers 9006097, 9006101 and 9004430 into 9006562, 9006561 and 1002558
21 07 Deleted article number 9005628, is no spare part
22-23 / 08/09 Changed article numbers 9004443, 9004446, 9004449, 9004452 and 9004455 into 1015363,
24 1015364, 1015365, 1015366 and 1015367
27 4.3 Changed price and article number 1012456 into 1015401
46 - The article numbers of the standard and heavy duty transaxle were reversed. This is corrected.
67 - Changed article numbers 9004443, 9004446, 9004449, 9004452 and 9004455 into 1015363,
1015364, 1015365, 1015366 and 1015367
73 - Changed article number 1012456 into 1015401
2012 V3 5-8 Textual changes in Introduction and Safety chapters
11 Updated table of content (added drawing number 5b and 6b)
16 04 Changed article number 9006230, 9006125 and 9000685 into 9006130, 9006544 and 9007360
17 04 Changed article number and description 9004162 Gas spring 200N into 9007359 Gas spring
300N
18 05a • Changed QTY of position 10 and 21
• Deleted position 7 (stop switch)
• Changed description of position 12 (article number 9004331)
• Changed article number of position 27 (1012535 into 9007365)
• Added position 34 and 35: 9004641 Throttle harness and 1015323 Cable clips
20 05b Added exploded view and spare part list Console, printed circuit board and throttle control
according electronics ID-no QBxxxxx onwards
22 06a • Changed position 1 (90005147) in 1a and 1b, 9006563 Battery harness 60A and 9006564
Battery harness 100A
• Changed article numbers 9006562 and 9006561 into 9006097 and 9006101
• Deleted article numbers 9004513 and 9004430 and added article numbers 1015385, 1015386
and 1002558 instead
• Changed price of article number 9004503
• Changed position of article numbers 1007078, 9006096, 9006193, 9005911 and 00000.4036
• Added article number 9002752, Set battery connection covers
23 06b Added exploded view and spare part list Wiring, electronics and batteries according electronics
ID-no QBxxxxx onwards
24 07 • Changed position 14 into 9006157 Ring seat post cover
• Changed description article number 1012520 into Assy seat post Captain seat incl. nylon
bearing
• Changed article number and description 00000.3723 Button head screw M6x8 into 00000.3716
Button head screw M6x16
25 08 Changed position 3 (9006094) in 3a and 3b, 9006094 Indicator 12V (ID-no PBxxxxx only) and
9003478 Indicator 24V (ID-no QBxxxxx onwards)
26 08 • Changed article number 9004127 into 1015454
• Added position 31, 9005802 Screw EJOT K40x12
27 09 Changed position 3 (9006094) in 3a and 3b, 9006094 Indicator 12V (ID-no PBxxxxx only) and
9003478 Indicator 24V (ID-no QBxxxxx onwards)
30 4.3 • Changed description article number 1008572 in Assy foot throttle (ID-no PBxxxx only)
• Added article number 9007499, Assy foot throttle (ID-no QBxxxxx onwards)
• Article number 9000703 (Front bag) was mentioned twice, delete once
• Added article number 1015507, lap strap with roll-up for Master Seat

Trophy 20 | 99
Version Page Draw Changes

31/32 Added 'annual inspection' table
31-33 Textual changes in chapter 5
Updated several service instructions
82 5.5 Added paragraph 5.5 Display menu settings
84 Deleted paragraph 6.1 and 6.2
90-91 Added controller settings overview 90A and 120A according new electronics (ID-no QBxxxxx
onwards)
94 Added Electrical diagram according new electronics (ID-no QBxxxxx onwards)
2012 v4 86-87 7.2 Updated specifications
88-91 Changed S-Drive settings into Mk.

Trophy 20: Service Manual

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SERVICE MANUAL

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1 Introduction Service manual Trophy 20 ................................................................................................................ 5

4 Spare parts ......................................................................................................................................................... 10

5 Service instructions ............................................................................................................................................ 31

7 Technical product information............................................................................................................................. 86

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7.5 Electrical diagram Trophy 20 93

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1 Introduction Service manual Trophy 20

1.2 Identification of the product

A The identification plate contains the following data:

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1.3 Symbols used in this manual

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2.2 Identification on the product

2.4 Electromagnetic radiation and interference

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2.5 Markings on the scooter

A. Freewheel handle position

C. Instruction for transportation ( Scooter)

2.6 Technical specifications

2.7 Modifications / Adaptations

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Quantity Description Size (mm)

Use only high-quality tools for the adjustment(s) described.

The following tools are needed for various electronic settings:

Quantity Description Function

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4.2 Overview exploded views

Pos Description Page

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01 Front frame, front fork and front wheel Trophy 20 3W

Pos Qty Article number Description

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02 Front frame, front suspension and front wheels Trophy 20 4W

Pos Qty Article number Description

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03 Rear frame, drive unit and rear wheels

Pos Qty Article number Description

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Continued from 03 Rear frame, drive unit and rear wheels

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04 Steering column, mirror and basket

Pos Qty Article number Description

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Continued from 04 Steering column, mirror and basket

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Pos Qty Article number Description

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06a Wiring, electronics and batteries (ID-no PBxxxxx only)

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