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Reaction/ Reflection Paper No.2
Reaction/ Reflection Paper No.2
A. The-Three (3) most significant learning that I got from the topics discussed:
considered the way forward.(2) This article reports the results of a survey aimed at
and customer) and the applicability of TQM, quality standards and the application of
quality in higher education are the main issues that are being questioned. The results
show that although the basic principles have been generally accepted in the new
environment due to the complexity and dynamics of education, there are still
describe the circumstances under which such consistency can be achieved. Design-
This article starts with the similarities between the difficulties associated with
change are highlighted. A case study is presented, which includes several (but not all)
features that support organizational change, and the lessons learned from implementing
this quality management system are used to draw conclusions. The survey results
found that a quality management system that accepts variability and diversity is more
suitable for creating the necessary conditions for organizational change. It has also
been found that, in the context of higher education institutions, promoting academic
success is a good choice to unify shared beliefs at the organizational level, and
because it is easier to change with the support of shared beliefs, the quality
management system will benefit from the centralization of academic The core goal of
place, reporting on local experience helps to better understand the challenges faced by
education institutions.
Teachers take initiative to learn and keep abreast of the latest developments, to
innovate, continuously seek improvement in their work and strive for individual and
institutional excellence Teacher quality has a direct relation to learning outcome to the
institution..because
courses-enhances the potential for research, consultation and expansion, makes full
development of students, provides leadership and good management, all of which are
Brings innovation and best practices. Various studies on higher education innovation
and quality, including strategic planning of higher education institutions, innovation and
I have observed that the quality in higher education is more about fitness of purpose
which relates directly with the university mission and objectives for the stakeholder(s)
instead of fitness for purpose, and that university stakeholder(s) influence the meanings
of quality.
My understanding with TQM changed by looking at the current higher education system
that has poor teaching quality, inconsistent curriculum, excessive prices, and
insufficient management capacity. The global market requires skilled and talented labor,
which can only be created through high-quality education. Unlike industrial products,
managing the quality of education is a difficult task, but quality is the only currency that
is generally accepted. This is also the case when the product is education. We know
very well that education quality leads to future development, and quality improvement is
attention should be paid to different educational classes such as schools, colleges and
have adopted different quality management strategies, and Total Quality Management
4
(TQM) is one of them. TQM is considered to have great potential to meet the
productivity and provide higher quality services to internal and external customers
able to establish a viable corporate vision, be willing to initiate change, and provide the
resources needed for the team to achieve the vision. Senior management may wish to
obtain the results that TQM can bring, but may not fully support it. Top management
should view TQM as a strategy and make it clearly visible with clear commitment to its
philosophy.
G. How will your changed understanding express itself in your job/ teaching?
potential paradigm, we can obtain the benefits of total quality management in public and
private educational institutions. TQM can help schools or colleges provide better
For me it is unjust to say that the graduating students are the finished product of
emotions and characteristics, so treating them such as the product lacks the