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BN Vbonline Pro Configuration Guide
BN Vbonline Pro Configuration Guide
Rev. (03/16)
Bently Nevada MonitorConfiguration vbOnlinePro Software Guide
© 2018 Bently Nevada, Inc.
Allrights reserved.
* Denotes a trademark of Bently Nevada, Inc., a wholly owned subsidiary of General Electric
Company.
Bently Nevada
Contact Information
The followingcontact information is provided for those times when you cannot contact your
local representative:
USA
1.775.782.3611
Telephone
1.800.227.5514
Fax 1.775.215.2873
Internet www.GEmeasurement.com
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Bently Nevada Monitor Configuration vbOnline Pro Software Guide
Contents
1. Connect to the Device 1
1.1 Default Administrator name and password 1
1.2 Connection Status Indicators 3
1.3 Disconnect the Device 3
1.4 Modify a Device Name 3
2. Default Network Settings 5
2.1 Configure Device Ports for the Network 5
3. User Configuration and Accounts 7
3.1 User name requirements 7
3.2 Passwords 8
3.3 Default accounts and passwords 8
3.4 Add and Remove User Accounts 8
4. Firmware Upgrade 9
4.1 Instructions 9
5. Troubleshooting 11
5.1 Contact Information 11
5.2 Connectivity 11
5.3 Reset the IP and Accounts 11
5.4 Language support 12
5.5 Retrieve Log Files 12
Notes: Only one administrator connection is allowed per device. A vbOnline Pro
device supports only one active connection at a time. If a second connection is
attempted, a message appears stating this.
Whenever there is an unexpected lost connection from a device, you will see a
message box stating that the connection was lost from the device.
Administrator
The Administrator has complete access to all functionality.
The default Administrator account name is admin and the password is Admin60M (case
sensitive).
2. The Device Connect dialog box allows you to connect and log on.
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The Connection Settings section contains information for each device: device type, device
name, and base serial number. Click Refresh or F5 to update the list. Devices on the same
LAN are listed.
A user attempting to log in with an invalid password will be locked out for 10 minutes with three
consecutive failures within two minutes.
Notes: Refer to the Troubleshooting section for information on resetting the IP address and
user accounts back to the factory settings.
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Green connected
Gray disconnected
Whenever there is an unexpected lost connection from a device, you will see a message
box stating that the connection was lost from the device.
Note: The serial number is set at the factory and cannot be changed.
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Use the Connect function to connect to the device. On the network configuration dialog box, you
can view as well as change the device's name.
1. Click Network and Configure on the menu bar to view the device's serial number and
name.
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PORT A PORT B
Gateway 192.168.2.101
An administrator account is loaded by default on the device. You can connect to the device for
the first time using this account. The password is case sensitive.
Username: admin
Password: Admin60M
2. The Network Configuration dialog box has a section for Port A and Port B.
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3. Enter the IP Address. If you do not know the IP address, contact your network administrator.
4. Enter the subnet mask. A typical subnet mask might be 255.255.255.000. In most cases,
subnet masks are assigned automatically or by the network administrator for your
installation.
5. Enter the gateway. If you do not know the gateway address, contact your network
administrator.
6. To enable DHCP, select the check box.
Note: If there are any errors, a red border indicates the error. A ToolTip will give you
guidance on how to correct the error.
7. Click Apply.
Refer to the Troubleshooting section for information on resetting the IP address and user
accounts back to the factory settings.
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Note: Only one administrator connection is allowed per device. A vbOnline Pro device
supports only one active connection at a time.
User accounts cannot be edited. You can only add and remove accounts. For example, if you
wish to change a password on an account, you must first remove the account (using the User
Configuration menu) and then use the Add User option to add the user name and password.
l Alphanumeric characters
l Special characters:
apostrophe (')
em dash (_)
period (.)
en dash (-)
l Length is one to 32 characters
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3.2 Passwords
l Minimum of eight characters and a maximum of 32 characters.
l Must have at least one alphabetic character.
l Must have at least one numeric character.
l Cannot be identical to the user name.
l Password and confirm password entries must match.
Refer to the Troubleshooting section for information on resetting the IP address and user
accounts back to the factory settings.
1. To remove a user name, click the check box in the Remove column.
2. Click Apply to remove the user name.
Refer to the Troubleshooting section for information on resetting the IP address and user
accounts back to the factory settings.
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4. Firmware Upgrade
When you install a new version of Bently Nevada Monitor Configuration, the firmware version
must be compatible with the application version.
You can download the latest firmware version from the Bently Nevada technical support portal.
To install upgrades, download and run the latest install package. The firmware upgrade will
automatically be added to the software and made available for the firmware upgrade process.
4.1 Instructions
1. Log on as administrator. Connect to the device that requires a firmware upgrade.
Available Firmware: By default, the most recent firmware available is shown and will be at
the top in the Available Firmware box. New installations do not show a version number in
the list.
Click Upgrade to initiate the firmware upgrade. The Upgrade button is disabled if no
upgrades are installed on your computer or no devices are selected. The completion
percentage dialog box indicates progress.
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the previous state. If the network gets disconnected while the finalizing upgrade process
(after 55% completion), the upgrade process will succeed.
6. The device restarts after a successful firmware upgrade. This takes approximately five to
ten minutes.
Notes: If you delete a firmware configuration file, the file will remain on the Upgrade
Firmware drop-down list. If the deleted version is selected, an error message is sent.
If the process fails for any reason, a “File transfer error” system event will be generated.
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5. Troubleshooting
5.1 Contact Information
The following contact information is provided for those times when you cannot contact your
local representative:
USA
1.775.782.3611
Telephone
1.800.227.5514
Fax 1.775.215.2873
Internet www.GEmeasurement.com
5.2 Connectivity
Connectivity and communication problems can be caused by a variety of issues. If you are
experiencing problems, check the following items:
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When a log file is retrieved, a set of log files are packaged as a tar.gz file and stored in a folder at
this location:
Each download of the log files will overwrite the previous download.
Note: The directory AppData is a hidden folder. Enter the %AppData% folder name in the
address bar to view the folder and its contents.
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