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CASE STUDY SHRM
CASE STUDY SHRM
On
PREMIUMSOFT: NEED FOR
STRATEGIC HUMAN
RESOURCE MANAGEMENT
2. How the HRM functions of job analysis, HR planning and recruitment, training and
development, performance appraisal, compensation and benefits were being managed in
the Premium soft. Do they need changes over a period of time?
Ans:
There is no doubt that Ken Lin manages the Hr functions and company growth efficiently but
there is need to change in these functions due to growing needs of employees and gap changes
occurring in external as well as internal environment. A systematic manner of appraisal is needed
to give promotions as well as salaries to employees to keep their morale high and giving them
value. Due to Less number of employees Stress and workload pressure originated which makes
the employees less efficient. Therefore it is a need of an hour to change the strategies in
managing HR policies and making it aligned with organizational goals.
4. Figure out the rising HR challenges for premium Soft from the companies like Alibaba
and Tencent.
Ans. After studying this case I identified these challenges:
i. The companies like Alibaba and Tencent provide silicon-valley like salaries and
benefits to attract developers.
ii. There is competitive market for talent acquisition
iii. Internal challenge of meeting needs of talent retention is gradually increasing due
to self worth consideration of employees.
iv. Less attraction of talent in Premium soft as reduction is seen in number of
resumes in some years.
v. Increment of number of offices of competitors in other cities.
5. What kind of role Ken Lin, the founder and HR manager now need to perform keeping in
view the new challenge?
Ans. As the number of resumes has decreased, Kin Lin should adopt a systematic
approach to attract developers through increment in salary and benefits. By adopting
methods of strategic HR, Ken Lin can engage employees by giving them value. A formal
performance appraisal technique can make clear view of required strengths. Kin Lin must
perform the role of HR who have multiple responsibilities and recruit more people who
work in flexible mode.
Strengths Weaknesses
Healthy and comfortable working Limited number of employees
environment No formal recruitment and
Low employee turnover rate performance appraisal methods
Opportunities Threats
Capability to increase salary and Competition for talent is quite
attract from free flow of talent extensive in technology
Improvement in office infrastructure Silicon-valley like salaries given by
competitors
Less number of offices
7. Mention the key learning you have made from this case study analysis.
Ans: After studying the case of Premium Soft, I have identified the growing need of
change in human resource management in small companies also. The traditional methods
must be replaced through new strategic ones to attract talent and retention of employees. I
have understood that
i. Culture, structure, healthy working environment and benefits plays a crucial role
in retaining the employees.
ii. There are growing challenges in human resource management which can be faced
through adopting strategic HRM.
iii. A systematic and formal way of working is necessary to keep employees
motivated and provide value to them.
iv. Flexibility provides a way for learning, innovation and creativity.