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G ERACAR’ NERVIS, M.S.

510.798.5968 [email protected] Linkedin.com/in/geracarnervis San Francisco Bay Area Resident

Effective in revitalizing brands for growth and development


MARKETING COMMUNICATIONS
BRANDING | CONTENT MANAGEMENT | PUBLIC RELATIONS | SOCIAL MEDIA | STORYTELLING | SALES SUPPORT

SUMMARY
Brand Content Ensure integrity and consistency of brands with effective standards, oversight and controls
Messaging Develop messaging that resonates with audiences to create awareness and lead to action
Outreach Launch innovative campaigns that generate qualified responses and high conversion rates
Digital, Print Prepare collateral to facilitate customer communication and improve sales performance
Customer Insights Conduct market research to hear the voice of customers and identify addressable needs
Social Media Create integrated cross channel communication programs that reinforce messaging
Media Relations Build relationships with print and online media that earn attention and increase coverage

EDUCATION EXPERIENCE
Degrees Larkin Street Youth Services, San Francisco, March 2020–Present
Master of Science (MS). Integrated Senior Marketing Communications Manager
Marketing Communication, Public
Relations
Increase audience engagement in managing strategy, branding, and communications for
Golden Gate University, San digital, print, and broadcast media at established non-profit that provides housing,
Francisco, 2013. Received Philip N. education, job training, and health services for youth who have been homeless.
McCombs Scholarship from Public ▫ Revitalize brand, covering themes, styles, voice, tone, colors and consistency across
Relations Roundtable, San Francisco digital channels and print collateral
Chapter
▫ Clarify messaging and brand positioning. Develop guidelines for messaging appropriate
Bachelor of Arts. Interpersonal and to specific audiences. Sustain dialogues with interested followers with flow of
Organizational Communication communications including welcome notes, thank yous, and follow-ups
California State University, East Bay,
▫ Prepare press kits. Respond to questions from reporters and coach spokespeople for
2009
media interviews
Certificate ▫ Build following through social media. Improve reach through an active calendar that
New Media and Internet Marketing, includes website content
University of Denver, Winter 2019
Courses covering Marcom Strategy, ▫ Segment the database to allow more granular messaging for annual and interim
Analytics, Email, Social, Mobile, campaigns and appeals
Web/Online, and Search (SEM) ▫ Direct designers and outsourced talent. Maintain digital, print, audio-video, multimedia,
and image assets
MARKETING FUNCTIONS ▫ Track analytics for social media, email, web traffic, and other communications to identify
Brand Strengthening adjustments that will improve engagement and grow audience
Budget Control
Contract Administration Geracar’ Nervis Communications, San Francisco Area, 2018–March 2020
Demand Generation Marketing Communications Consultant
Global Scaling
International Localization Managed promotional projects and completed certificate in New Media and Internet
Pricing Marketing. Project examples include:
Project Management ▫ Increased social media and press exposure for an attorney-author of a book that
Public Relations
introduces children to legal concepts, terms, and practices
Sales Enablement
Sales Pipeline Management ▫ Managed a launch event including a book signing for a book that teaches children to sell.
Search Engine Marketing (SEM) Produced a video book trailer and pitched the launch to media sources
Social Media Management ▫ Promoted a skincare line of moisturizers, soaps, cleansers, and scrubs using earned social
Vendor Supervision media and Facebook and Instagram advertising
GERACAR’ NERVIS, M.S. Page 2

SKILLS: SanDisk, a Brand of Western Digital, Milpitas, 2016–2017


TECHNICAL Senior Marketing Communications Manager
Productivity
Restructured marketing communications at this global leader in memory storage solutions. Directed a
MS Word Demand Generation Specialist as well as an outsourced SEO Expert, designers, and additional talent.
PowerPoint ▫ Created the content management function including identifying elements of branding and content
Excel, Outlook scattered throughout the organization. Managed content on the company website and the database of
Jira all marketing content. Led an expanded content development team
SAP
Citrix ▫ Produced the branding style guide and prepared the content. Imposed a unified, controlled procedure
for all content and content creators, including control of locked content files. Created templates for
Graphics
Adobe Creative Cloud Product Managers and Sales people to change and use after review and approval
Marketing Cloud ▫ Integrated marketing communications following merger with Western Digital. Rebranded all collateral
Acrobat (more than 2000 pieces). Worked with Legal Department to republish all company collateral. Managed
InDesign translation and localization for EMEA and Asian markets using outside resources
Illustrator
Photoshop ▫ Strengthened demand generation and analytics for funnel monitoring including A/B testing and Open
Canva rates. Organized and maintained tracking of the content pipeline. Monitored analytics and pulled
Social reports. Worked with Marketo for email
Search Engine ▫ Designed and developed content for search (SEM), email campaigns, white papers, and marketing
Marketing (SEM) collateral including brochures, catalogs, and fact sheets
Hootsuite (Certified)
Mailchimp
Exact Target
Rainin Instrument, LLC, Oakland, a unit of Mettler Toledo, 2014–2016
Constant Contact Marketing Communications Specialist
Research Developed marketing, communications, and public relations programs for Rainin’s liquid handling
Analytical/Legal devices used in life science laboratories.
Facebook, Instagram ▫ Created and executed a public relations plan that increased coverage in print and broadcast.
Twitter, Marketo Developed and pitched relevant news stories to key trade publications. Wrote press releases and
Google Dashboard media kits for product launches and events including social media platforms. Directed design agency
Google Trends
Salesforce ▫ Boosted revenue of tips with a “Look-up Tool” that clarified product variations. Designed and executed
A/B Testing email marketing campaigns and created an eNewsletter for customers emphasizing Good Procedures.
Trademarking Strengthened competitive positioning by creating a program of online learning seminars for
Public Relations customers. Enhanced presentations with videos and animations with voiceovers
Business Wire ▫ Developed and refined web content, prepared white papers, and produced marketing collateral
Meltwater including brochures, catalogs, and other company literature
PR Newswire

Aramark, Higher Education Division, Hayward, 2014


Marketing Manager
Increased revenue 8-9% at each of 3 college campuses with aggressive growth plan for a leading provider of foodservice solutions.
▫ Created search (SEM) strategies, integrated content management strategies, multi-channel print, social media, web, and direct
marketing campaigns
▫ Expanded the social media reach by launching Instagram. Monitored Twitter and Facebook accounts. Revitalized and refreshed
campus cafes by improving menu boards, interior design, and signage. Implemented customer service improvements and
continually monitored satisfaction indicators
▫ Generated new revenue by bringing in a national coffee brand. Increased meal plan sales with direct mail campaign in response
to input from an underserved audience

MARKETING CAPABILITIES
Brand messaging Content calendar Events Stories / use cases
Brand style guides Ecommerce input Media strategy Trade shows
Collateral materials eLearning modules Pitch decks Videos, animation
Creative strategy, content Email campaigns Presentations White papers

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