Policy-National Digital Economy Policy and Strategy PDF
Policy-National Digital Economy Policy and Strategy PDF
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National Digital Economy Policy and Strategy
National Digital
Economy Policy and
Strategy (2020-2030)
CONTENTS
National Digital Economy Policy and Strategy
President’s Mandate....................................................................................6
Foreword......................................................................................................7
Preface.......................................................................................................11
Introduction...............................................................................................15
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National Digital Economy Policy and Strategy
MISSION
We build a nation where digital innovation and entrepreneurship are used to create
value and prosperity for all.
National Digital Economy Policy and Strategy
PRESIDENT’S MANDATE
The National Digital Economy Policy and Strategy (NDEPS) has been developed in
line with the Presidential directives that were given to the Honourable Minister of
Communications and Digital Economy on assumption of office. Digital technologies
are transforming every aspect of our lives and the NDEPS will enable Nigeria to take
advantage of them in order to become a leading player in the global digital economy.
Our desire to fast-track the development of our digital economy informed the decision to
rename the Ministry of Communications to the Federal Ministry of Communications and
Digital Economy. This expanded the Ministry’s schedule to include the Digital Economy
mandate and the development of our digital economy will facilitate the diversification
of the economy. We are committed to the diversification of the economy and digital
technologies will provide an important catalyst for this.
6 The pillars of the NDEPS have been carefully selected to include all the key aspects that
Nigeria needs to focus on in order to actively participate in the global digital economy.
Special consideration has also been given to our areas of strength and comparative
advantage as a country. Nigerians are highly innovative and a thriving digital economy
will create employment opportunities for our teeming population and support in lifting
millions of Nigerians out of poverty. Furthermore, a digital economy will accelerate
the attainment of our key objectives of improving security, reducing corruption and
expanding the economy.
It is to this end that I have directed the Honourable Minister of Communications and
Digital Economy to work with all relevant government agencies to ensure that we rapidly
expand our digital economy to take advantage of the immense opportunities on the
continent and across the globe.
Muhammadu Buhari
National Digital Economy Policy and Strategy
FOREWORD
The National Digital Economy Policy and Strategy has been developed to reposition the
Nigerian Economy in order to take advantage of the many opportunities that digital
technologies provide. This is in line with the vision of President Muhammadu Buhari,
GCFR, to diversify the economy of Nigeria away from dependence on the oil and gas
sector. The growth of the digital technology sector over the past few years is a good
indication that this sector can serve as a catalyst for the rapid development of the
economy.
His Excellency, President Muhammadu Buhari, GCFR, approved the redesignation of the
Federal Ministry of Communications as the Federal Ministry of Communications and
Digital Economy (FMoCDE) on the 17th of October, 2019. This has clearly positioned
Nigeria as early adopters of digital technology and it gives us a good opportunity to
become major participants in the growing global digital economy.
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The redesignation of the Ministry is in line with the priority areas that the Federal
Government asked the Ministry to focus on. Among the priorities assigned to the
Federal Ministry of Communications and Digital Economy is the Development and
Implemention of a Digital Economy Policy and Strategy for Nigeria.
This Digital Economy Policy and Strategy document in based on the FMoCDE’s 8-pillars
for the acceleration of the National Digital Economy for a Digital Nigeria. The 8 pillars
are:
1. Developmental Regulation;
2. Digital Literacy & Skills;
3. Solid Infrastructure;
4. Service Infrastructure;
5. Digital Services Development & Promotion;
6. Soft Infrastructure;
7. Digital Society & Emerging Technologies; and
8. Indigenous Content Development & Adoption.
These pillars align well with the Economic Recovery and Growth Plan of the Federal
Government and also address the 3 key focus areas of Mr. President, namely economic
development, anticorruption and security.
The task of developing the National Digital Economy is a huge one and we call on all
stakeholders to make an input to the process and support in the implementation. As
National Digital Economy Policy and Strategy
a National document, we also encourage the States and Local Government areas to
cascade these policies and strategies so that we can be on the same page as we achieve
the vision of this document which is “To transform Nigeria into a leading global digital
economy providing quality life and digital economies for all.”
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National Digital Economy Policy and Strategy
Globally, the Digital Economy is expanding at a very fast pace. In just a few years, this
platform has transitioned from being a luxury to an absolute necessity. It is in recognition
of this fact that we decided to re-designate the Federal Ministry of Communications
as the Federal Ministry of Communications and Digital Economy with a mandate to
develop and implement a harmonized and well-coordinated digital economy policy and
strategy for Nigeria.
The second quarter report by the National Bureau of Statistics for 2019 showed that the
Information and Communications Technology sector contributed an impressive 13.85%
to the Gross Domestic Product (GDP) of Nigeria. This clearly shows the importance and
potential of the ICT sector to our job creation and economic diversification agenda.
Already, Nigerian ICT startups are leaving their mark on the global stage. For example,
at the Gulf Information Technology Exhibition (GITEX), a Nigerian Artificial Intelligence 9
solution provider, Chiniki Guards, took first place, beating 750 contestants from 73
countries. We shall continue to encourage and support such digital entrepreneurs to
develop innovative solutions for local and global challenges.
In public service, the digitisation of key activities such as the use of the Bank Verification
Number (BVN), Treasury Single Account (TSA) and the Integrated Payroll and Personnel
Information System (IPPIS) has enabled us to save cost and fight corruption.
Of course, as we celebrate the successes and explore the opportunities in this sector,
we must remain mindful of its threats. We all know how the use of unregistered and
improperly registered SIM cards by terrorists is a key national security threat.
Today, I am informed that over 9.2 million SIM cards have either been normalized,
blocked or deactivated in less than 40 days due to improper registration. We encourage
all Nigerians to ensure that their phones are properly registered. As a Government, our
priority is to protect the lives and properties of all Nigerians.
Ladies and Gentlemen, you will all recall that at e-Nigeria 2018 conference, we directed
that all government funded ICT projects must be reviewed and cleared by National
Information Technology Development Agency (NITDA). Our goal was to enhance
the efficiency and effectiveness of government procurement processes. Today, I am
informed that through this directive, government has saved over 16.8 billion Naira. I
want to encourage the Ministry and NITDA to sustain this tempo.
National Digital Economy Policy and Strategy
Our recent introduction of the Nigerian E-government Masterplan will further consolidate
our successes to date and increase interoperability among the different Ministries,
Departments and Agencies of government.
I have therefore directed the Federal Ministry of Communications and Digital Economy
to develop training and sensitization programs that will be rolled out across all key
MDAs with immediate effect to ensure seamless implementation of the masterplan.
I wish you very fruitful and impactful deliberations as I look forward to receiving a
comprehensive report with your recommendations on how we can improve and expand
Nigeria’s digitization agenda for the betterment of our country.
Thank you very much for your attention. I hereby declare this Conference open.
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President Muhammadu Buhari, GCFR, Unveiling the NDEPS on November 28, 2019
National Digital Economy Policy and Strategy
PREFACE
On the 12th of June, 2019, His Excellency, of the youngest populations on earth. In
Muhammadu Buhari, President of the terms of the nation’s geographic position,
Federal Republic of Nigeria, pledged to lift it is located just between the central and
100 million Nigerians out of poverty in the western parts of Africa and offers ready
next 10 years. access to over half of the African continent,
represented by those that reside in
In line with this goal, and that of Western and Central Africa, as well as the
diversifying the economy, various sectors approximately 200 million people living
will contribute towards achieving the in Nigeria. All these indicators describe
overall poverty reduction goals. Mr potentials that can be harnessed for the
President recognized the critical role benefit of the economy. However, there
that digital technologies can play in are a number of things to be put in place
this process and recently approved the before our latent potential can drive the
redesignation of the Federal Ministry of economy.
Communications as the Federal Ministry 11
of Communications and Digital Economy. The first issue that needs to be addressed
In the new appellation, communications is the Developmental Regulation pillar.
refers to the channel, digital refers to the It will provide support for the effective
content and economy indicates the central regulation of the digital technology sector
focus of the entire process. in a way that enables development.
Citizens are generally regarded to be the
According to a 2016 Report by Oxford greatest assets in any economy and the
Economics, the global digital economy is same applies to the digital economy. To
valued at $11.5 trillion dollars or about drive the digital economy it is important
15.5% of the Global Economy. This value to develop a large pool of digitally literate
is expected to rise significantly within and digitally skilled citizens. There is
the next few years. This Digital Economy currently no detailed data on the state
Policy and Strategy document aims to of digital literacy in Nigeria but data on
provide a plan for using digital technology technology adoption , financial inclusion
as a platform for stimulating growth in and broadband penetration in rural areas
all sectors of the economy through the suggest the level of digital literacy is
development of a digital economy for the relatively low. There is a need to support
country. a programme for mass digital literacy
and this will be addressed in the Digital
Nigeria has the largest population in Literacy & Skills pillar.
Africa, with an average age of 18 years,
the biggest economy on the continent, the The Solid Infrastructure pillar, for example
largest natural gas reserves and the one broadband penetration, is another key
National Digital Economy Policy and Strategy
The Soft Infrastructure will focus on the Executive Orders 003 and 005 of the
ensuring that people can feel safe administration of President Muhammadu
online and that cyberthreats are quickly Buhari, GCFR. This pillar will also provide
identified and contained. The adoption an enabling environment for indigenous
and growing popularity of the national content and the enforcement of the local
digital identity scheme will make citizens content policies.
feel safe while interfacing with the digital
economy. Data protection will also play an All these pillars align with the 3 key areas
important role in the development of the of focus of the administration of President
soft infrastructure. Muhammadu Buhari, GCFR, namely the
economy, anticorruption and security.
The Digital Society and Emerging The content of this document has been
Technologies pillar will ensure that the amended to reflect the observations of
gains of the digital economy are mapped the participants at the eNigeria 2019
to indices of well-being in the lives of Conference, Exhibition and Awards. A
ordinary citizens. The Indigenous Content total of 3,991 delegates attended eNigeria
Development and Adoption pillar will 2019.
provide a policy framework that gives
preference to digitally skilled Nigerians for
government funded projects in line with
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National Digital Economy Policy and Strategy
INTRODUCTION
Global Context of the Digital Economy Globally, the United States, China and
The Digital Economy is expanding across India are examples of populous countries
the globe, albeit at an uneven pace across who have thriving digital economies. These
different countries. In most countries, countries have the largest populations
however, the digital economy is constantly in their regions and Nigeria also has
being developed. the largest population in Africa. This
strength can be used to an advantage in
According to a 2016 Report by Oxford the development of a sustainable digital
Economics, the global digital economy economy in Nigeria.
is valued at $11.5 trillion dollars or
approximately 16% of the Global With a Gross Domestic Product (GDP)
Economy. The global digital economy is valued at $397 Billion, Nigeria has the
also projected to account for a quarter of largest economy in Africa based on this
the global economy in the next 10years. 2017 World Bank estimate. Nigeria is
Nigeria currently does not has a large slice 6th largest producer of oil and has the
of the global digital economy but effort 10th largest oil reserves in the world and
is being made to position the nation to this sector has had a defining role on the
16 play a leading role in contributing to this economy of Nigeria. However, the volatility
economy. of the oil sector can have a negative impact
on a mono-economy that is dependent
The World Economic Forum predicts that on oil. To address this, deliberate efforts
over 60% of global GDP will be digitized by are being made by the administration of
2022 and that over the next decade, digital President Muhammadu Buhari, GCFR, to
platforms will be used to create close to change this by diversifying the economy.
70% of new value. Furthermore, according
to a Report by Ericsson titled “How The Digital Economy in the Nigerian
Important Are Mobile Broadband Networks Context
for Global Economic Development”, 10% ICT’s Contribution to Nigeria’s GDP – An
increase in mobile broadband penetration Emerging Prospect
results in approximately 0.6% to 2.8% rise ICT’s contribution has been one of the
in gross domestic product (GDP). fastest growing components of Nigeria’s
GDP and is emerging as its most important
Given the wide range of adoption of digital long-term growth prospect. In the second
technology, it has become clear that quarter of 2019, ICT contributed 13.85%
every country stands to benefit from it. to the GDP calculations, as against Oil and
Countries that have adopted and accepted Gas putting in 8.82% in comparison .
digitalization tend to have the best
rewards. It is important to note, though, With the execution of a Digital Economy
that countries need to adapt these digital strategy, the digital technology sector can
technologies to their specific context double its contribution to the economy
in order to maximize the benefits. The over the next five years
National Digital Economy Policy and Strategy
Establishment of a Ministry of 17
Communications and Digital Economy
There was an urgent need to have a
Ministry assigned the role of coordinating
the activities related to Nigeria’s Digital
Economy. This need led President
Muhammadu Buhari, GCFR, to approve
the redesignation of the Ministry of
Communications as the Ministry of
Communications and Digital Economy on
the 17th of October, 2019. The change
of name expanded the mandate of the
Ministry to include a key aspect of the
priority areas set for the Ministry by
the Federal Government, which is the
“Development and Implementation of a
Digital Economy Policy and Strategy”.
National Digital Economy Policy and Strategy
#1 Developmental Regulation
(effective regulation of the ICT and
digital sector in a way that enables
development);
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#2 Digital Literacy and Skills
(providing policy backing for massive training of
Nigerians from all works of life in order to enable them
obtain digital literacy and other digital skills. This pillar
will also facilitate the training of Nigerians.);
#3 Solid Infrastructure
(deployment of fixed and mobile
infrastructure to deepen the broadband
penetration in the country);
#4 Service Infrastructure
(support for Government Digital Services and the
8 Pillars to provision of robust digital platforms to drive the
Accelerate digital economy);
the Development
#5 Digital Services Development and Promotion
of the Nigerian (development of a vibrant digital ecosystem that
Digital Economy supports Innovation Driven Enterprises (IDE) and Micro
Small and Medium Enterprises (MSMEs) in a way that
engenders innovation);
#6 Soft Infrastructure
(strengthening public confidence in the use of
digital technologies and participation in the
digital economy);
Service Infrastructure
Indigenous Content
Solid Infrastructure
Soft Infrastructure
and Promotion
Technologies
1 2 3 4 5 6 7 8
Implementation Strategies
Some of the implementation strategies
for Developmental Regulation Pillar are
listed below.
The Government will:
i. Identify constricting regulations
stiffing digital economy development
and growth;
ii. Identify gaps in the existing
legislations that need to be bridged
(or harmonised) to enable a vibrant
National Digital Economy Policy and Strategy
Policy and Strategy on the 28th of iv. Develop a digital literacy and skills
November, 2019: development framework that will
“I have therefore directed the Federal lead to trainees acquiring globally
Ministry of Communications and Digital recognized certifications
Economy to develop training and v. Ensure that digital literacy becomes
sensitization programs that will be rolled a basic requirement for public sector
out across all key MDAs with immediate employees
effect to ensure seamless implementation vi. Leverage the existing network
of the masterplan.” of schools, training institutes,
Computer Based Testing (CBT)
Policy Objectives centres, community resource centres,
The objectives of the Digital Literacy & amongst others, to facilitate digital
Skills Pillar include the following: skills training programmes across the
country
i. To integrate digital literacy and
vii. Facilitate the training and retooling of
skills into the national education
teachers and facilitators at all levels,
curriculum at all levels;
to enable them serve as trainers in the
ii. To support training and capacity
digital literacy and skills programme
building among public sector
viii. Ensure that the digital skills training
employees in the development and programme incorporates children,
use of digital tools and applications to women, internally displaced persons
improve the delivery of government and the physically challenged
services; ix. Promote the development and
26 iii. To create a pool of Nigerians with distribution of instructional materials
digital skills validated by globally in electronic format
recognized certifications; x. Partner with the private sector to
iv. To bridge the gap between the make it easier for Nigerians from all
academia and industry; and walks of life to acquire digital tools
v. To lower the access barrier to digital xi. Support the ‘catch-them-young’
tools for the citizens; programmes to create an enabling
environment for Nigerians to become
Implementation Strategies conversant with digital skills from a
Some of the implementation strategies young age
for Digital Literacy & Skills Pillar are listed xii. Encourage the states and local
below. governments to support the goal of
The Government will: 95% digital literacy levels over the
i. Partner with relevant institutions next 10 years
to promote globally competitive xiii. Support relevant mentorship models
trainings that focus on digital for experience sharing, skills and
technologies confidence building
ii. Integrate digital literacy and skills xiv. Support the creation of rural coding
development into the curriculum of academies (RCAs) to meet the
schools at all tiers of education training needs of rural dwellers
iii. Provide support for digital literacy xv. Increase the synergy between all
and skills development for Nigerians institutions that have a mandate
across the country and in various related to education in the digital
sectors of the economy literacy and skills programme
National Digital Economy Policy and Strategy
2019 access gap report is being prepared for broadband backbone and access
and there is a plan to provide access to an network deployment
additional 984,000 people in the next one v. Facilitate broadband development
year. and deployment, leveraging on
existing universal service frameworks;
Policy Objectives vi. Deepen broadband penetration
The objectives of the Solid Infrastructure through the launch and use of
Pillar include the following: satellite systems
i. To accelerate the penetration of vii. Promote the development and
affordable and quality broadband deployment of robust and scalable
Internet in the country; data centre infrastructure
ii. To foster broadband usage for viii. Promote efforts to close access gap,
national development; through the use of satellite system,
iii. To ensure the rapid development Whitespace and other novel and
of a broadband policy support and innovative systems
implementation framework; ix. Provide special incentives to
iv. To harmonize physical infrastructure encourage the increase of investment
planning and deployment to include in broadband rollout
planning for telecoms services; and x. Enhance the capabilities of the
v. To support the proliferation of Data Nigerian population to make use of,
centres across the country. and contribute to broadband, and in
so doing increase its relevance to the
28 Implementation Strategies socio economic development of the
Some of the implementation strategies country and its populace;
for Solid Infrastructure Pillar are listed xi. Establish methodolgy for assessing
below. progress of broadband development
in a structured way
The Government will: xii. Ensure that in all parties adhere to
i. Develop a new Brroadband Plan the prevailing Right of Way (RoW)
ii. Deepen Broadband penetration from agreement; andred way;
35% to 75% in 4 Years xiii. Create legislation to classify core
iii. Support the deloyment of optic digital infrastructure as Critical
fibre cable using the infrastructure National Infrastructure.
compan (InfraCo) Project nder the xiv. Boost capacity and activities of the
Open Access Model Internet Exchange Point of Nigeria
iv. Promote both supply, and demand (IXPN)
side policies that create incentives
National Digital Economy Policy and Strategy
This pillar supports the provision of a one- It is necessary to create some Digital
stop online platform for government to Only Government to Citizens (G2C) and
interact with citizens and investors. It Citizen to Government (C2G) use cases to
supports the deployment of government popularize the use of digital platforms in
digital services and a paperless system. the interactions between government and
The rollout of the solid infrastructure is citizens. The www.services.gov.ng portal
pivotal but without digital platforms to provides a one-stop portal for accessing
access services, the goal of developing a government services. As part of efforts
digital economy will remain elusive. to develop the service infrastructure, this
portal should be enhanced and promoted.
Digital platforms can be defined as
“multisided marketplaces with business Policy Objectives
models that enable producers and users The objectives of the Service Infrastructure
to create value together by interacting Pillar include the following:
with each other” <! Carlo Rossotto et. al. i. Implementation of the approved
(2018), “Digital platforms: A literature e-government Masterplan, including
review and policy implications for the e-Government Interoperability
development”, CRNI, pages 1-17.> These Framework (NeGIF) and Enterprise
platforms allow users to carry out day to Architecture;
day business transactions with the help of ii. Promotion and adoption of digital
digital technologies. There are a number of platforms
platforms that are currently being used by iii. Use of digital platforms for the
National Digital Economy Policy and Strategy
Pillar #5:
Digital Services Development and
Promotion
Situation Analysis However, like most technology driven
This pillar will focus on the development of deployments, it is important to take
a vibrant digital ecosystem that supports cognizance of the local peculiarities when
Innovative Driven Enterprises (IDEs) and pursuing global ideals. With such a large
Micro Small and Medium Enterprises population of SMEs, it is worthwhile to
(MSMEs) in a way that engenders adopt an approach that takes into account
innovation. the vast numbers of SMEs in Nigeria and
the strong desire to encourage them to
According to a March 2019 Report by embrace innovation. This approach will
the Small and Medium Enterprises combine SMEs and IDEs to give a local 31
Development Agency of Nigeria variant for the Nigerian sector called:
(SMEDAN), Micro Small and Medium SMILE= SME + IDE. ‘SMILE’ is a coined
Enterprises (MSMEs) constitute 96% of acronym for ‘Small Medium Innovation
all the business activities in the country. Leaning Enterprises’.
The Report also noted that 90% of all the
businesses in the country fall under the This pillar will lead to SMILEs by taking the
micro category. As such, it is necessary toextensive MSME structure into account
interface with MSMEs in order to develop and integrating innovation in order to
the economy and use digital technology to create a number of digital-driven SMEs as
drive economic activity in the country. a bridge to creating a pool of IDEs as the
nation develops her digital economy. Top-
The concept of Innovation Driven notch entrepreneurs will also be chosen
Enterprises (IDEs) has been promoted and funded to scale their impact.
by leading institutions such as the
Massachusetts Institute of Technology Opportunities for job creation are a key
(MIT) and these enterprises, no doubt, outcome for the implementation of the
have great advantages. In contrasting IDEs strategies of this pillar. We want to have
and MSMEs we find that IDEs tend to have enabling environment for the creation
a global outlook while SMEs tend to start of jobs, not only in the public sector but
small and choose to remain local. IDEs mainly in the private sector.
also generally require more capital than
SMEs and tend to integrate innovation The Nigerians in diaspora can be a key asset
more into their activities more than SMEs. in driving the Digital Economy, especially
National Digital Economy Policy and Strategy
Pillar #6:
Soft Infrastructure
Situation Analysis can provide channels for identifying
The soft infrastructure pillar focusses on citizens in order to facilitate credible
strengthening public confidence in the use transactions.
of digital technologies and participation
in the digital economy. The pillar will There are currently ongoing conversations
address the importance of cybersecurity around the harmonization of biometrics
and other standards, frameworks and and IDs. About 30 government
guidelines that encourage citizens to go institutions that have access to citizen
digital. Data privacy and the deployment data are members of the Harmonization
of technologies like the public key Committee. The general idea involves the
infrastructure are addressed in this pillar. mapping of the disparate databases to the
NIN database. For example, from about
Many Nigerians do not have confidence 15million financial sector records, around
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in online services, especially when they 6million new candidates were identified
relate to financial transactions because for NINs. The Committee is embracing
of the perception that they are unsafe an ecosystem approach to the integration
online. They also tend to believe that that involves partnership with the private
their privacy is compromised online. sector. The NIN database currently has
The National Information Technology 38.3 million entries.
Development Agency (NITDA) and other
relevant government institutions are Cybersecurity
changing this narrative. The Nigeria Data Cybersecurity speaks about the protection
Protection Regulation (NDPR) is one of of digital assets similar to how physical
the instruments that addresses this issue. security addresses the protection of
This is a good starting point but there is a physical assets. The viability and
need to further strengthen the regulatory sustainability of any economy requires
instruments that govern data protection that security is guaranteed. A robust
and privacy. cybersecurity plan protects digital assets
and allows citizens to have confidence in
The need for digital identity lies at the the digital economy.
root of citizenship and service delivery in A proper cybersecurity approach needs to
a digital economy. With identity being take the different aspects of cyberspace
digitized and tied to biometrics, initiatives into account. Cybersecurity is not a local
like the National Identity Number (NIN), issue and it requires collaboration with
Biometric Verification Number (BVN), relevant institutions around the globe.
Voter IDs and SIM-card registration details One of such collaborative approaches
National Digital Economy Policy and Strategy
Pillar #7:
Digital Society and Emerging Technologies
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Pillar #8:
Indigenous Content Development and
Adoption
Situation Analysis Promotion and Adoption Pillar
This pillar will provide a policy framework include the following:
that gives preference to digitally skilled i To develop indigenous businesses to
Nigerians for government funded projects become world class service providers;
in line with the Executive Orders 003 and ii To increase public sector patronage
005 of the administration of President of indigenous digital technology
Muhammadu Buhari, GCFR. It will identify businesses; and
jobs that are currently being outsourced iii To create conditions for iterative
and support the repatriation of these jobs problem solving by indigenous digital
38 to digitally skilled Nigerians. technology and Innovation service
providers.
Promoting and adopting indigenous
content will enable Nigeria to benefit from Implementation Strategies
the increasingly global digital technology Some of the implementation strategies
market. It will also help to conserve for Indigenous Content Promotion and
foreign exchange for the country and Adoption are listed below.
boost exports. The activities in this pillar
will ensure that “Made in Nigeria” digital The Government will:
economy products are of globally accepted i. Increase the patronage of digital
quality. startups, enabling them to access a
minimum percentage of government
The pillar will also seek to make Nigeria a funded jobs;
global outsourcing destination for digital ii. Support the creation of an impact
jobs. The implementation of strategies sourcing business process outsourcing
within this pillar will also actively pursue (BPO) model, where digital jobs
the Impact sourcing business process are deliberately outsourced to
outsourcing (BPO) model, where digital economically disadvantaged areas
jobs are deliberately outsourced to in order to improve their economic
economically disadvantaged areas in order conditions;
to improve their economic conditions. iii. Conduct a study on the types of
digital jobs that are currently being
Policy Objectives outsourced in the telecom, banking,
The objectives of the Indigenous Content oil and other sectors with a view to
National Digital Economy Policy and Strategy
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National Digital Economy Policy and Strategy
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