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  • Vision and Mission Statement

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    Simeony Sime
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    The document provides information on Machine and Computer Hardware Manufacturing (MHCM) Ltd., including its vision, mission, core values, goals, core objectives, and board of directors. The vision is to be a global supplier of engineering and computer equipment. The mission outlines commitments to customers, employees, shareholders, and being a good corporate citizen. Goals include increasing profit margins and market share while improving customer service and reducing costs and emissions. The board of directors is described along with the duties of the Managing Director, Directors of Operations, Finance, Sales, Marketing/PR, and Human Resources Officer.

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    VISION AND MISSION STATEMENT

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    The document provides information on Machine and Computer Hardware Manufacturing (MHCM) Ltd., including its vision, mission, core values, goals, core objectives, and board of directors. The vision is to be a global supplier of engineering and computer equipment. The mission outlines commitments to customers, employees, shareholders, and being a good corporate citizen. Goals include increasing profit margins and market share while improving customer service and reducing costs and emissions. The board of directors is described along with the duties of the Managing Director, Directors of Operations, Finance, Sales, Marketing/PR, and Human Resources Officer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    44 views5 pages

    Vision and Mission Statement

    Uploaded by

    Simeony Sime
    The document provides information on Machine and Computer Hardware Manufacturing (MHCM) Ltd., including its vision, mission, core values, goals, core objectives, and board of directors. The vision is to be a global supplier of engineering and computer equipment. The mission outlines commitments to customers, employees, shareholders, and being a good corporate citizen. Goals include increasing profit margins and market share while improving customer service and reducing costs and emissions. The board of directors is described along with the duties of the Managing Director, Directors of Operations, Finance, Sales, Marketing/PR, and Human Resources Officer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 5

    MACHINE AND COMPUTER HARDWARE MANUFACTURING (MHCM) LTD.

    VISION
    A strong global competitive Original equipment manufacturers and supplier of equipment
    and components for the engineering and computer industry. To bring new products world-
    wide. To be a dedicated supplier and manufacturing flexibility. To pursue a product
    modularity strategy to enhance network innovation agility, while cross-functional integration
    is the key for successful manufacturers with own-brand products.

    MISSION
    Our business will be the envy of our competitors and be the pride of our shareholders
    Our customers will have our total commitment to their needs
    We will transform by the renewing of our minds through innovation and creativity and not
    conforming to the pattern of this world
    We will sustain a working environment through “Value Creation” that attracts, retains and
    develops committed employees who share the success of the Company
    We will create areas of excellence through our core values of Commitment, Compassion,
    Courage, Integrity, Righteousness, Serving Others and Value Creation
    We will be a good corporate citizen, concerned for the well-being of the community and the
    environment.

    CORE VALUES:
    1. Customer Commitment: We develop relationships that make a positive difference in our
    customers' lives.
    2. Quality: We provide outstanding products and unsurpassed service that, together, deliver
    premium value to our customers.
    3. Integrity: We uphold the highest standards of integrity in all of our actions.
    4. Teamwork: We work together, across boundaries, to meet the needs of our customers and
    to help our Company win.
    5. Respect for People: We value our people, encourage their development and reward their
    performance.
    6. Good Citizenship: We are good citizens in the communities in which we live and work.

    1
    7. A Will to Win: We exhibit a strong will to win in the marketplace and in every aspect of
    our business.
    8. Personal Accountability: We are personally accountable for delivering on our
    commitments.

    GOALS:
    Increase profit margin, increase efficiency, Capture a bigger market share, Provide better
    customer service, Improve employee training, Reduce carbon emissions
    Negotiate with suppliers to cut costs on raw materials by 3% within the next two years
    Implement a training program to help sales representatives shorten sales calls by 5%
    Reduce facilities expense by 15% over the next five years
    Raise prices by 5% over the course of the next 12 months
    Reduce the response time in the customer service queue by 10% by the end of the year
    Improve customer satisfaction survey results from an average of 3.5/5 to an average of 4/5 by
    one-year interval
    Increase the number of self-service help articles from 50 to 150 by the end of the year.

    OUR CORE OBJECTIVES


    To be committed to listening and responding to the needs of our customers, associates and
    business partners and honouring their individual value.
    To be committed to an entrepreneurial spirit that fuels the growth of our companies and
    increases shareholder value. To be committed to listening and responding to the needs of our
    customers, associates and business partners and honouring their individual value. To be
    committed to an entrepreneurial spirit that fuels the growth of our companies and increases
    shareholder value.

    BOARD OF DIRECTORS:
    MR. OKEREKE SIMEON AMAECHI, MANAGING DIRECTOR
    His duty is to:
    1. Determine the Organization's Mission and Purpose
    2. Select the Executive
    3. Support the Executive and Review His or Her Performance
    4. Ensure Effective Organizational Planning
    5. Ensure Adequate Resources

    2
    6. Manage Resources Effectively
    7. Determine and Monitor the Organization's Products, Services and Programs
    8. Enhance the Organization's Public Image
    9. Serve as a Court of Appeal
    10. Assess Its Own Performance

    MR. ONUGHA LEO TOOCHUKWU, DIRECTOR OF OPERATIONS


    His duty is to:
    1. Liaise with superior to make decisions for operational activities and set strategic goals
    2. Plan and monitor the day-to-day running of business to ensure smooth progress
    3. Supervise staff from different departments and provide constructive feedback
    4. Evaluate regularly the efficiency of business procedures according to organizational
    objectives and apply improvements
    5. Manage procurement processes and coordinate material and resources allocation
    6. Oversee customer support processes and organize them to enhance customer satisfaction
    7. Review financial information and adjust operational budgets to promote profitability
    8. Revise and/or formulate policies and promote their implementation
    9. Manage relationships/agreements with external partners/vendors
    10. Evaluate overall performance by gathering, analysing and interpreting data and metrics
    11. Ensure that the company runs with legality and conformity to established regulations

    MR. OKONKWO CHIDOZIE NNAEMEKA, DIRECTOR OF FINANCE


    His duty is to:
    1. Drive the financial planning of the company by analysing its performance and risks
    2. Retain constant awareness of the company’s financial position and act to prevent problems
    3. Set up and oversee the company’s finance IT system
    4. Set targets for and supervise all accounting and finance personnel (management
    accountants, internal auditors etc.)
    5. Oversee all audit and internal control operations
    6. Develop the corporate fundraising strategy and manage relationships with partners and
    investors
    7. Prepare timely and detailed reports on financial performance on a quarterly and annual
    basis

    3
    8. Conduct analysis to make forecasts and report to upper executives
    9. Ensure adherence to financial laws and guidelines
    MR. ONUGHA EMMANUEL, DIRECTOR OF SALES
    His duty is to:
    1. Motivate and energize the staff to make proactive decisions in all their communications
    with clients
    2. Create and advertise weekly, monthly and quarterly sales goals and keep C-level
    executives apprised of the progress
    3. Prepare sales reports and sign off on their accuracy before submitting them
    4. Assess the competitive landscape and institute changes to the sales program in response to
    competitors' changes
    5. Establish a referral network with local businesses and find ways to maximize value from
    those connections
    6. Implement a sales training and orientation program to educate new hires as our company
    grows

    MR. JOEL CHIMAEZE JOEL, DIRECTOR OF MARKETING AND PR


    His duty is to:
    1. Develop a yearly budget for the marketing team
    2. Communicate the brand identity with the team
    3. Sift through marketing data to find the important trends
    4. Stay up to date on the latest marketing trends
    5. Attend conferences to further marketing knowledge
    6. Oversee social media strategy and implementation
    7. Develop thought leadership pieces such as an e-book
    8. Create marketing reports to show to executives

    MR CHEN JIAYI, DIRECTOR OF HUMAN RESOURCES OFFICER


    His duty is to:
    1. Implementing and revising a company’s compensation program
    2. Creating and revising job descriptions
    3. Conducting annual salary surveys
    4. Developing, analysing, and updating the company’s salary budget

    4
    5. Developing, analysing and updating the company’s evaluation program
    6. Developing, revising, and recommending personnel policies and procedures
    7. Maintaining and revising the company’s handbook on policies and procedures
    8. Performing benefits administration
    9. Maintaining affirmative action programs
    10. Overseeing recruitment efforts for all personnel, including writing and placing job ads
    11. Conducting new employee orientations and employee relations counselling
    12. Overseeing exit interviews
    13. Maintaining department records and reports
    14. Participating in administrative staff meetings
    15. Maintaining company directory and other organizational charts
    16. Recommending new policies, approaches, and procedures

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