Network Testing Division Software License Agreement: Part I - General Terms
Network Testing Division Software License Agreement: Part I - General Terms
Network Testing Division Software License Agreement: Part I - General Terms
Agreement
1.0 DEFINITIONS
"Licensee" or "you," means the corporate entity licensing the Software under the terms of this
SLA.
"Software" means the Program and the Third-Party Software delivered to Licensee, along with
each and every one of its components, including but not limited to Materials, Confidential
Information, and other materials delivered to Licensee in connection with such Program and
Third-Party Software.
"Third-Party Software" means all software (including its accompanying Materials) delivered to
Licensee with this SLA, which is not a Program.
"Trial Period" means the trial period for a Trial Version, which shall be agreed in a separate writing
or quotation by Licensor. If no other period is agreed, the default Trial Period shall be thirty (30)
days.
This Agreement includes Part 1 – General Terms, and Part 2 – Country-unique Terms (if any), and
is the complete agreement between Licensee and Licensor regarding the use of the Program. It
replaces any prior oral or written communications between Licensee and Licensor concerning
Licensee’s use of the Program. The terms of Part 2 may replace or modify those of Part 1.
3.0 LICENSE
3.1 Scope: Subject to the terms and conditions of this SLA, Licensor hereby grants Licensee
a non-exclusive, non-transferable license (without the right to sub-license or assign) for the
following purposes:
3.1.1 To use the Software solely in order to plan, design, rollout, verify, optimize, troubleshoot
and/or analyze communication networks owned or controlled by Licensee and for no other
purpose. This license is provided by Licensor to the Licensee only, and is expressly limited to use
by the Licensee, its employees, consultants, contractors, service providers and/or agents using it
on Licensee's behalf (the “Authorized Users”), provided that such Authorized Users comply with
the terms of this SLA. Licensee assumes full responsibility and liability for compliance with all of
the terms and conditions of this SLA by its Authorized Users and any act or omission by such
Authorized Users that, if undertaken by you, would constitute a breach of this SLA, shall be
deemed a breach of this SLA by you. Licensee shall undertake reasonable efforts to make all
Authorized Users aware of the provisions of this Agreement as applicable to such Authorized
Users’ use of the Programs and/or Software, and shall use its best efforts to cause Authorized
Users to comply with such provisions.
3.1.2 Licensor may license the Software in the following ways: single user license or concurrent
user license. The specific license applicable to this SLA is agreed in a separate writing or
quotation by Licensor. Depending upon the type of license agreed, one or more of the following
terms (3.1.2 (a)–(b)) shall apply. Should no agreement exist on the type of license including the
number of users, the license is for one single user only:
3.1.2(a) If the agreed license is for a specified number of single users, you may copy the Software
into the local memory or storage device of the number of computers agreed upon separately and
actually paid for by you.
3.1.2(b) If the agreed license is for concurrent users, you may copy the Software into the local
memory or storage device accessible by the number of concurrent users agreed upon separately
and the actual payment for concurrent use made to Licensor. If more users have access to the
local memory or storage device where the Software will be stored, Licensee agrees to limit the
number of concurrent users to that agreed upon separately.
3.1.3 You shall ensure that no more than the number of users for whom you have paid license
fees may access or use the Software.
3.1.4 Licensee acknowledges that any sales taxes, use taxes, value-added taxes, import or
export duties, tariffs, or similar charges imposed upon the transactions that are subject to this
SLA are payable in addition to all royalties, license fees and other amounts that this SLA requires
Licensee to pay. Licensee agrees to pay all those charges directly to the applicable taxing
authorities, or, if at any time Licensor is required by law to collect those charges from Licensee,
Licensee will pay them directly to Licensor within thirty (30) days after Licensor issues an invoice
for them.
3.1.5 If Licensor has made available to Licensee information reasonably necessary to achieve
interoperability of the Software with other operating systems and/or platforms, Licensee further
agrees that the provision of such information shall not act to expand the foregoing license, either
directly or by implication, nor shall it provide any exception to the Limitations on Use enumerated
in Section 3.2, below.
3.1.6 For Trial Versions of the Software the Licensee hereby agrees to that, at the end of the
Trial Period, all copies of all of the Materials, Programs, Confidential Information and Third-Party
Software included are no longer being used by Licensee and are either removed from the
Licensee’s computer system or are otherwise made unusable after the end of the Trial Period.
Your authorized representative shall certify to such removal or destruction upon request.
3.1.7 No other right is granted by this SLA, either expressly, by implication, or otherwise.
3.1.8 If this SLA requires Licensee to pay any amounts that must be calculated by Licensee,
Licensee agrees to keep accurate written records on paper or in electronic format with detail
sufficient to enable later confirmation that all such payments have been accurately calculated.
Licensee agrees to keep those records in a manner that is consistent with generally accepted
accounting principles, and will retain the records until the second anniversary of the expiration or
termination of this SLA. Licensee agrees to permit Licensor to review and copy those records
upon request at any time prior to such second anniversary.
3.2 Limitations on Use. In addition to all other limitations in this section and this SLA, you
expressly agree that you shall not:
(i) Make any copies of the Software or any component of the Software, other than those
specifically authorized in Section 3.1 of this SLA (if your CD ROM becomes damaged and
additional copies are necessary, please contact Licensor);
(iv) Remove any Licensor (or Third-Party Software) copyright, trademark, or other proprietary
notices from the Software or any Third-Party Software included with it;
(vi) Distribute or otherwise make available the Software, any component of the Software or
any Materials provided with the Software, directly or indirectly, for any use by any other person or
entity, whether in a time-sharing, service bureau, or other arrangement;
(vii) Transfer the Software or any part of the Software, including the Materials, except as
expressly authorized in writing by Licensor;
(viii) Modify or render inoperable any hardware or software key, or other encryption device or
code required to use the Software;
(ix) Modify or render inoperable any license management software included with the
Software;
(x) Assign any part or all of Licensee's rights under this SLA;
(xii) Assign, sublicense, sell, lease or otherwise transfer or convey, or pledge as security or
otherwise encumber, your rights under the licenses granted in this Section to any third party;
(xiii) Use the Software in violation of any applicable laws, rules, or regulations.
3.3 Updates, Fixes, and Patches. When Licensee receives an update, fix, or patch to a
Program, Licensee accepts any additional or different terms that are applicable to such update,
fix, or patch that may be specified in any EULA provided with it. If no additional or different terms
are provided, then the update, fix, or patch is subject solely to this Agreement. Licensee agrees
that Licensor may phase-out or stop supporting replaced Programs, subject to the terms of any
ancillary support agreement.
3.4 Ownership:
3.4.1 Licensee acknowledges that the Software includes proprietary information which is
protected by copyright and other intellectual property laws and international treaties.
3.4.2 Licensee acknowledges that the Software is an unpublished work which contains
valuable trade secrets and other confidential and proprietary information of Licensor, that
Licensor derives independent economic benefits from its ownership and use of the Software, and
that Licensor maintains the Software in confidence and uses reasonable precautions to protect
the Software from unauthorized use or disclosure. Licensor's trade secrets and confidential
information include but are not limited to: (1) the development status of the Software; (2) the
functionality of the Software; (3) the appearance, content, and flow of the Software's screens; (4)
the method and pattern of user interaction with the Software; and (5) the content of the Materials
provided with the Software.
3.4.3 Licensor retains all title and ownership rights in the Software and its components, and all
of the updates, documentation, changes, modifications, subsequent versions, diagnostic
software, support materials, manuals, and other Materials, all of which contain Licensor
proprietary or confidential information. The Software, the Materials, and any Licensor proprietary
rights pertaining thereto (including all patents, trademarks, trade secrets, and service marks),
remain the exclusive property of Licensor and no title is granted to you in conjunction with this
SLA.
3.4.4 Licensee agrees that no title or other ownership right (except the explicit license granted
herein) to the Software (including but not limited to the components of the Software, any
intellectual property rights in the Software or its components, or copies of the Software or any
components of the Software) is transferred by this SLA.
3.5.1 Licensee agrees to properly secure the Software and all other aspects of the Software
and agrees not to use the Software in any manner inconsistent with this SLA, including, but not
limited to, making the Software available to third parties without Licensor's prior written consent.
3.5.2 Licensee agrees to hold the Software, including but not limited to, the Materials, in trust
and confidence for Licensor during the term of this SLA and indefinitely thereafter, and consents
to the subsequent destruction or return of the material at Licensor's option, after expiration of the
license.
3.5.3 Licensee agrees that it maintains or will maintain adequate internal procedures, including
appropriate binding agreements with its employees and agents, to protect Licensor's proprietary
information in a reasonable manner and in accordance with the requirements of this SLA, but, in
all cases, with no less degree of care than Licensee uses to protect its own confidential or
proprietary information.
(i) was known to Licensee at the time of disclosure by Licensor, and for which Licensee is under
no duty of confidentiality to Licensor or any third party;
(iii) becomes rightfully known to Licensee from a source other than Licensor, which source does
not impose a confidentiality restriction on disclosure or use; or
(iv) is or becomes part of the public domain through no wrongful act of Licensee or another
person or entity.
3.8 Third-Party Software. You acknowledge and agree that the Third Party Software may
include software considered to be “open source” software under the Open Source Initiative with
source code licensed under the GPL, LGPL and other applicable open source licenses. Such
code is available in source code form and may be obtained upon written request to Ascom
Network Testing AB, Attention: Technical Support, at [email protected]. Licensor reserves the
right to charge a nominal fee covering the cost of performing such distribution, if any, such as the
cost of media, shipping and handling. You also agree that Third Party Software is not licensed
pursuant to the provisions of this SLA and that this SLA may not be construed to grant any such
right and/or license. You shall have only such rights and/or licenses, if any, to use such Third
Party Software as are set forth in the relevant licenses identified by the manufacturer of such
Third Party Software. Licensor will have no obligation whatsoever under this SLA to support or
maintain any such Third Party Software, nor will Licensor have any liability under this SLA,
regardless of the nature of the claim or the nature of the claimed or alleged damages, including,
without limitation, direct, indirect, incidental, consequential or punitive damages, for any claim
arising from or related to your use of the Third Party Software, and Licensor disclaims any and all
representations and warranties, express, implied or statutory, with respect to any and all such
Third Party Software, including without limitation, any warranties of merchantability, fitness for a
particular purpose, system integration, data accuracy, title, non-infringement, quiet enjoyment,
and/or non-interference. You acknowledge and agree that the foregoing disclaimers, limitations
and exclusions of liability form an essential basis of the bargain between the parties, and that,
absent such disclaimers, limitations and exclusions, the terms of this SLA, including, without
limitation, the economic terms, would be substantially different.
3.9 Audits and License Compliance. Licensee shall keep complete and accurate records
relating its use of the Program and any Materials pursuant to this Agreement. Licensee shall
create and maintain complete and accurate records of all copies of the Program and/or Materials
made by or on behalf of Licensee, including the date such copies are made and the locations of
systems where such copies are installed. Licensee shall promptly provide a copy of such records
upon request by Licensor. Upon reasonable prior written notice to Licensee, Licensor shall have
the right to inspect the records, premises and systems (including without limitation laptops,
desktops, servers, hand held devices and/or any hardware where the Program may be stored) of
Licensee that relate to these terms during business hours, and no more than once a year, for the
sole purpose of (i) verifying any information, usage, copies, and/or payments provided or due; (ii)
for verifying Licensee’s compliance with the terms and conditions of this Agreement; and (iii) for
verifying the source and legality of the Program and/or Software installed on Licensee’s systems.
Licensee agrees to reasonably cooperate with Licensor in the performance of any such audit, and
subject to applicable privacy laws and security restrictions, shall provide to Licensor, at Licensor’
expense, such access to Licensee’s relevant records, data, information, personnel, facilities
and/or systems where the Programs are installed as Licensor may reasonably request for such
limited purposes. Notwithstanding the foregoing, Licensee shall not be required to provide
Licensor, and shall not provide Licensor, any information that would violate any applicable laws.
If such inspection and audit reveals that Licensee, its employees, contractors, subcontractors
and/or agents have been using the Programs and/or Software either (a) without paying for the
licenses or (b) in excess of the amount of licenses originally acquired, Licensee shall pay such
amounts as are necessary to rectify such non-payment or underpayment, together with any
applicable additional fees, including without limitation, interest for late payments and retroactive
support fees. Licensee agrees to pay all compliance fees within fifteen (15) days from invoice by
Licensor. The foregoing is without prejudice of any and all other remedies available at law to
Licensor, including Licensor’s right to terminate your license and any ancillary support agreement
for breach and/or any legal remedies for violation of intellectual property rights.
3.10 Certification. Licensee agrees that prior to installing, licensing or buying any Programs or
Software of Licensor in any country or jurisdiction, Licensee shall verify, at Licensee’s sole
expense, the source of the Programs and Software to confirm that it is acquiring a legitimate copy
and/or licenses. A list of Licensor’s approved certified resellers and distributors can be requested
online at email address: [email protected]. Licensor shall provide Licensee with
reasonable assistance in obtaining such information. Licensee understands and agrees that non-
compliance with this section voids this Agreement and may raise legal actions for intellectual
property infringement.
4.4 Essential Basis. Both parties acknowledge that the provisions of Sections 4.1, 4.2, 4.3,
and this Section 4.4 are an essential part of this SLA, absent which the economic terms and other
provisions of this SLA would be substantially different.
5.0 MISCELLANEOUS
5.1 Independent Parties. The parties to this SLA are independent entities. Nothing in this
SLA shall be construed as creating a joint venture, partnership, agency, or employment
relationship between Licensor and Licensee, its employees, or agents.
5.2 Export Controls. In the event that the provision of the Software, Materials or any part
thereof is prohibited by export control laws or regulations, then: (i) Licensor shall have no
obligation whatsoever to deliver the Software, Materials or any part thereof to Licensee; (ii)
Licensor shall have no liability to Licensee or any third party for its failure to deliver the Software,
Materials or any part thereof to Licensee; and (iii) in the event Licensee has paid any amount to
Licensor, that amount shall, at Licensor's option, either be refunded or credited against any
outstanding amounts due from Licensee. Licensee shall not export the Software, Materials, or
any part thereof in violation of any applicable laws, rules, or regulations.
5.3 Severability/Unenforceable Provisions. In the event that any provision of this SLA is
found by a court of competent jurisdiction to be unenforceable, invalid, or illegal in any respect,
the remaining provisions of this SLA shall be enforceable to the maximum extent possible.
5.4 Headings. The section headings used in this SLA are intended for reference purposes
only, and shall not affect the interpretation or construction of any provision of this SLA.
5.5 Consent to Use of Non-Personal Data. The Licensee agrees that the Licensor and its
subsidiaries may collect and use technical and related information, including but not limited to
information about your hardware, system and software, and peripherals, that is gathered
periodically to facilitate the provision of software updates, Software support and other services to
Licensee (if any) related to the Software, and to verify compliance with this SLA. Licensor may
use this information, as long as it is in a form that does not personally identify you, to improve
Software of Licensor or to provide services or technologies to Licensee.
5.6 Force Majeure. Neither party shall be responsible for any delay or failure to perform
obligations specified in this SLA due to causes beyond the party's reasonable control, including
but not limited to strikes, civil disturbances, embargoes, parts shortages, manufacturing
difficulties, riots, wars, fires, acts of God, and acts in compliance with any applicable law,
regulation, or order (whether valid or invalid) of any governmental authority.
5.7 Complete Agreement. This SLA, together with any separate ordering document executed
between you and Licensor, represents the sole and exclusive agreement between the parties,
and supersedes and cancels any previous agreement, whether written or oral, between the
parties with respect to the subject matter of this SLA. Neither party shall be bound by any term,
provision, condition, definition, guarantee, or representation other than those set forth herein.
5.8 Waiver. The failure of either party to enforce any section or part of this SLA, or any right
under this SLA, shall not be construed as a waiver of such provision or right to subsequently
enforce that or any other provision of this SLA.
5.9 Assignment. Licensee may not assign either this SLA (in whole or part) or any of the
rights or obligations arising from it without the express, written consent of Licensor. Any
attempted assignment shall be null and void. Licensor may freely assign this SLA in whole or
part, including any specific rights or obligations of Licensor hereunder.
5.10.1 Governing Law. Both parties agree to the application of the laws of the country in which
Licensee obtained the Program and/or Materials license to govern, interpret, and enforce all of
Licensee’s and Licensor’s respective rights, duties, and obligations arising from, or relating in any
manner to, the subject matter of this Agreement, without regard to conflict of law principles. The
United Nations Convention on Contracts for the International Sale of Goods does not apply.
5.10.2 Jurisdiction. All rights, duties, and obligations are subject to the courts of the country in
which Licensee obtained the Program license.
5.11 U.S. Government Restricted Rights. The Software was developed exclusively at private
expense and is provided with restricted rights. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set forth in subparagraph (b)(3) of the DFARS 227.7202-
7013-Rights in Technical Data and Computer Software, or subparagraphs (c)(1) and (2) of the
Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, or their successor
provisions, as applicable.
5.12 Termination. The SLA shall be effective as long as Licensee possesses a valid, non-
expired license key provided by Licensor, unless earlier terminated. You may terminate this SLA
at any time by returning and/or destroying the Software and Materials together with all copies.
This SLA will also terminate immediately without notice from Licensor if you fail to comply with
any provision of this SLA. All licenses to the Software terminate automatically when this SLA
terminates, and you must destroy all copies of the Software and Materials, including any updates
or prior versions, upon termination of this SLA. Any terms of this Agreement that by their nature
extend beyond termination of this Agreement remain in effect until fulfilled, and apply to both
parties’ respective successors and assignees.
1.1 Definitions. The definition of “Licensor” in the second paragraph of 1.0 is replaced by the
following definition:
“Licensor” means Ascom Network Testing AB, reg. no. 556759-2521, 932 83 Ursviken, Sweden,
unless the entity in the ordering document is one of the following, in which case such entity shall
be considered Licensor for the purposes of this Agreement: Ascom Network Testing AG, Ascom
Network Testing Inc., Ascom Network Testing Pvt. Ltd., Ascom Network Testing Ltd., Ascom
Network Testing Snd Bhd, Ascom Austria GmbH, Ascom (Beijing) Network Testing Service Co.,
Ltd., Ascom Network Testing Pty, Ascom (France) SA, or Ascom Network Testing GmbH.
The phrase “the laws of the country in which Licensee obtained the Program license” in the first
paragraph of 5.10.1 Governing Law is replaced by the following phrases in the countries below:
2.1 AMERICAS
2.1.1 In Canada and the United States of America (including its territories): the laws of the
Commonwealth of Virginia, United States.
2.1.2 In the rest of the Americas and the Caribbean: the laws of Switzerland.
2.2.1 In Sweden, Denmark, Norway, Finland, Benelux, UK, Ireland, France, Austria, Germany,
Poland, Lebanon, Israel, Greece and the Balkans: the laws of Sweden.
2.2.2 In Spain, Portugal, Italy, Switzerland, Commonwealth of Independent States (formerly the
USSR), Middle East and Africa: the laws of Switzerland.
The following paragraph pertains to jurisdiction and replaces Subsection 5.10.2 (Jurisdiction) as it
applies for those countries identified in bold below: “All rights, duties, and obligations are subject
to the courts of the country in which Licensee obtained the Program license except that in the
countries identified below all disputes arising out of or related to this Agreement, including
summary proceedings, will be brought before and subject to the exclusive jurisdiction of the
following courts of competent jurisdiction”:
3.1 AMERICAS
3.1.1 In Canada and the United States of America: the US Eastern District Court of Virginia.
4.0 Multiple country amendments to Part 1, Section 5.10. (Geographic Scope and Governing
Law).
4.1.1 In the rest of the Americas and the Caribbean (excepting the United States of America
and Canada), Europe, Middle East, Africa and Asia Pacific: Disputes, differences or questions
arising out of or in connection with this Agreement will be finally settled under the Rules of
Conciliation and Arbitration of the International Chamber of Commerce, by one or more arbitrators
appointed in accordance with the said Rules. The proceedings shall take place in the capital city
of the country of Licensor’s legal-registered address and be conducted in the English language.
The English language version of this Agreement prevails over any other language version.
Licensor and Licensee undertake and agree that all arbitral proceedings conducted under this
Article 5.10.3 shall be kept strictly confidential, and all information, documentation, materials in
whatever form disclosed in the course of such arbitral proceeding shall be used solely for the
purpose of those proceedings.