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Initial Consultation Agreement 18 Jul 2019
Initial Consultation Agreement 18 Jul 2019
www.matrixvisa.com
Immigration Law and International Recruitment
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THE ONLY DEDICATED IMMIGRATION LAW CONSULTANCY WITH AN OFFICE IN SOUTH AFRICA AND CANADA
AN INDUSTRY LEADER IN BRINGING SOUTH AFRICANS TO CANADA FOR 15 YEARS
Johannesburg: South Africa Landline after 5 pm South Africa time (Answered in Canada): 010-285-0493, 086-686-4650 (F) After
5 pm SA Time; By Appointment only, Matrixvisa Inc., Nelson Mandela Square – Sandton (West Tower, 2nd Floor), Maude Str,
Sandown, Johannesburg, 2146
Vancouver: 22420 Dewdney Trunk Rd, Suite 300, Maple Ridge, Vancouver Metropolitan Area, British Columbia, V2X 3J5, 604-
395-0801 604-648-8216 (F),
Toronto: 4 Robert Speck Parkway, Floor 15, Mississauga, Ontario, L4Z 1S1, 416-607-6625 X 101
Calgary: 403-441-2706, 403-206-7781 (F) Matrixvisa Inc., Macleod Place II, 5940 Macleod Trail SW, Suite 500, Calgary, Alberta,
AB T2H 2G4
INITIAL CONSULTATION
IMMIGRATION LAW SERVICES AGREEMENT
DATE: _______________________________
PARTIES
1. CLIENT/DESIGNATE INFORMATION
1. Cobus (Jacobus) Kriek is a member in good standing of the Immigration Consultants of Canada
Regulatory Council (ICCRC). As such, its By-laws, Code of Professional Ethics, and Regulations
bind him.
2. Further, the contents of this agreement are regulated by the ICCRC some of which are
prescribed and unalterable. For further details on the Retainer Agreement Regulations of the
ICCRC please visit matrixvisa.com, and navigate to ‘Why Use Us’, and find the link at the bottom
of the page.
SCOPE OF SERVICE
3. Client is seeking consultation and professional advice from the RCIC with respect to one or more
of the following (please tick the correct service):
o Tourist visa application
o Business visitor visa
o Parent/Grandparent super visa
o Study permit application
o Work permit application
o Case status enquiry
o Permanent residence application
o Permanent residence card renewal of Application for a travel certificate of Family sponsorship
application
o Other (please specify): _____________________________________________
LIMITS OF ENGAGEMENT
6. The services to be provided under this Agreement are limited to a single consultation on the
relevant matters described above. The RCIC shall not provide further information or advice to
Client unless the Client and the RCIC have expressly agreed to a continuation with respect to this
and other matters, and the Client and the RCIC have entered into a separate written agreement
concerning those other matters.
7. This agreement does not obligate the RCIC to act for the Client in any application or
proceedings.
8. Should the Client require further advice or representation from the RCIC following this initial
consultation, the Client must sign a separate retainer agreement with the RCIC.
10. We do not provide detailed job hunting advice and career counseling advice
during this meeting. This service is reserved for clients that has appointed us
to emigrate.
11. We also do not provide immigration legal advice for people that plans to
complete their own immigration by themselves.
12. If you do not have the funds to pay CAD4000 over a 10-18-month period,
including the additional costs of airline tickets and a language test, please
do not make an appointment for immigration.
13. The RCIC shall provide consulting services to Client in person, by phone, or by Skype.
14. The consultation shall last for such period of time as is necessary for RCIC to perform the services
under this agreement, but in any event, shall not be for longer than 1 hour.
FEES PAYABLE
15. Client shall pay in advance of the consultation, a consultation fee of CAD$200.00.
16. If Matrixvisa Inc is appointed to represent the Client in an immigration case (with a
formal retainer agreement) this amount of CAD200 will be given as credit to the Client
as part of the last invoice for the immigration law work being done for permanent
residence - if we are appointed to completed immigration law work for permanent
residence.
REFUND POLICY
17. The Client is entitled to the refund of any fees that have not been earned under this agreement.
18. Fees shall be deemed earned by the RCIC immediately upon the commencement of provision of
professional advice. Fees that have been earned under this agreement are non-refundable.
OTHER CONDITIONS
19. CLIENT RESPONSIBILITY: Client must provide the RCIC with such factual information and
documentation as are required to perform the consultation. Client must be accurate and honest
and must inform the RCIC of all information, even if negative or adverse, which might be relevant
to the advice provided by the RCIC in this matter. Failure to fully disclose all relevant information
to the RCIC will impact the advice given by the RCIC and may void this Agreement, or seriously
affect the outcome of the application of the Client or the retention of any status that the Client
may obtain.
20. ADVICE CURRENT ON DATE OF CONSULTATION: The advice provided by the RCIC to the
Client is based on the Canadian immigration law and policy current on the date of the
consultation where relevant. The RCIC is not responsible or accountable for any change in
government legislation or policy that may impact the processing of any subsequent application by
the Client.
22. CONFIDENTIALITY: The RCIC is required to preserve the confidences and secrets of the
Client. This professional obligation exists to encourage candid and complete communications
between the Client and the RCIC. All information and documentation provided by the Client and
reviewed by the RCIC will not be divulged to any third party, other than RCIC’s agents and
employees, without prior consent, except as demanded by law.
23. DISPUTE RESOLUTION: In the event of a dispute, the Client and RCIC must make every effort
to resolve the matter between them. In the event that a resolution cannot be reached, the Client
must present the complaint in writing to the RCIC and allow the RCIC 5 working days to respond
to the Client. In the event that the dispute is still unresolved, the Client may follow the complaint
and discipline procedure outlined by ICCRC on their website: http://www.iccrc-
crcic.ca/public/complaintsDiscipline.cfm.
24. APPLICABLE LAW: the laws in effect in the Province of Alberta, Canada shall govern the terms
and conditions of this agreement.
__________________________ _________________________
Signature of Client Signature of RCIC