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Eyewear - Questionnaire
Eyewear - Questionnaire
Interviewer
Question
What are your expectations from stores where you are buying
eyewear?
Where did you buy it from?
9 months 3 months
Ask for as many options as possible Titan Eye+, Nearby retailers Lenskart, Local Stores
Aware of
Blu-cut thru
friends
Ishu Bansal Age- 27, Priya Khurana Age 24-27, Pranav Verma Age-28
Engineer Service Service- Place- Urban
Shinu Gaurav Gaurav
Repondent 6 Respondent 7 Respondent 8
I bought my glasses 6
1 year ago Nov-19
months ago.
Jun-19 Jan-20
Myself Myself
Old ones broke It had been 2 years since i bought last ones
Titan Eye+, Lenskart Lenskart (previous purchase), Titan eye+, Vision Eye
Free eyecheck_x000D_
2-3 day delivery_x000D_ Quality of the lenses
Range of options_x000D_ available_x000D_
Range of prices (between 2-2.5k)_x000D_ . Service Quality, Range of
Features for glasses choices. Should be in my
After sales service_x000D_ price range
Titan Eye+ Lenskart (chose online, got home demo and then bought)
Respondent 14
2019
Jun-20
Parents Self
We had earlier
purchased from
local stores, but we
wanted to try
Lenskart
Can you give a few examples of stores you considered? Titan Eye+, Nearby retailers
What are your expectations from stores where you are buying
Optometrist for checkup, Speed, Large frame collection, Nearby
eyewear?
titan Eye
Lenskart Plus Amazon Lenskart
Amazon App,
Desired Reviews Promotion -1+1,
Optimetrist, Frame selection, frame, Blu- from Blu-Cut, Pricing,
price, blu-cut cut, Nearby, customers, Lightweight Air
Service Cost, frame
Delivery
Aware of
Blu-cut thru
Aware of Blu-cut thru ads. friends
Respondent 6 Respondent 7 Respondent 8
Polite behaviour of
staff_x000D_ Below are my
expectation:_x000D_
Quality of frames and Wide range of _x000D_
lenses, Lens of Crizal make, variety_x000D_
Photochromatic lenses, Anti Good quality 1)Good quality and light
weight frames_x000D_
glare, scratch proof, Frame frames_x000D_ 2)Good quality glasses with
brand not very particular Good after
power accuracy._x000D_
looks for good fit for service_x000D_ 3)Quick and hassle free
outdoor activity. Reasonable price_x000D_
Trending frame _x000D_ delivery_x000D_
4)Economical
Reputated Store
Nov-19 Jun-19
Free eyecheck_x000D_
2-3 day delivery_x000D_
Range of options_x000D_
Variety, Pricing,
Workmanship, Delivery time Range of prices (between 2-2.5k)_x000D_
Features for glasses
After sales service_x000D_
It had been 2 years since i bought last ones Old ones broke Changed style
2016 2019
Jun-20
We had earlier
purchased from
Local stores local stores, but we
wanted to try
Lenskart