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Community Action Plan

• Develop a monitoring plan to evaluate how well the objectives of the RCCE plan are
being fulfilled. Identify the activities the RCCE team will perform and the outcomes they
are designed to achieve with target audiences (communities, at-risk populations,
stakeholders, etc.) Establish a baseline (for example, note the level of awareness or
knowledge of a community at the time before the RCCE plan is implemented). Measure
the impact of the RCCE strategy by monitoring changes in the baseline during and after
RCCE strategy activities are implemented.
If minimal or no positive changes are achieved, find where the problems are: check if
the activities are fit for purpose, check the content of the narratives, the methodologies,
the quality of work conducted by the teams (it is very important to supervise the way
team members conduct the activities). Develop checklists to monitor activities and
process indicators for every activity.
• Conduct early and ongoing assessments to identify essential information about at-risk
populations and other stakeholders (their perception, knowledge, preferred and
accessible communication channels, existing barriers that prevent people to uptake the
promoted behaviors…) to develop your plan. Do not assume or take for granted local
understandings and perceptions. Qualitative methods such as focus groups and
interviews can produce rich, contextual information from a few people. Quantitative
methods such as internet or telephone surveys can help characterize larger numbers of
people, but with less context. Both approaches can help you systematically ask relevant
questions that will shape your intervention strategy. As the threat of COVID-19 evolves,
people’s knowledge and beliefs will change, so assessments will need to be ongoing to
ensure that interventions remain relevant to people at-risk.
• Social protection for all citizens, especially the very poor and vulnerable, is critical to
having a resilient society: The COVID-19 pandemic has underscored the need for the
state to put in place policies, strategies and institutionalized means of ensuring social
protection for all, especially the very poor and vulnerable. Social protection needs to be
designed to cover all people, reduce poverty and inequality, promote sustainable
development and growth and support social inclusion, social cohesion, democracy, just
and peaceful societies. The biggest lesson learnt here is that the state should not wait
for a crisis to put in place social protection mechanisms. Rather social protection
mechanisms should be designed with responses to possible crises such as the COVID-
19 pandemic built in so as to avoid a panicky search for solutions in the midst of a crisis.
• Providing essential services to all must be at the core of state-people governance
relationship: It should not take a pandemic or a crisis for the state to figure out how to
provide critical services to its citizens. In 2015 the 193 Member States of the United
Nations agreed that Governments have to champion the achievement of the SDGs and
leave no one behind. This translates into ensuring that people have access to inclusive
and affordable services that contribute to sustainable and inclusive development. Long-
term policies and strategies need to be designed, agreed and implemented to effectively
provide public services which take into account the needs of all, especially the poor and
vulnerable.
• Credible, legitimate and trusted state leadership is critical all the time but more so
during a nation-wide crisis such as the COVID-19 Pandemic: Strong state-people
relationships are highly reliant on high levels of trust in government and its leadership.
Government leaders must create conditions that cultivate trust from the people by,
among other things, ensuring the dissemination of fact-based information and
communication, acting with transparency and integrity, serving the public equitably with
accountability and humanness, and working in partnership and collaboration with
stakeholders, including the private sector and civil society.

Reference:
https://www.who.int/

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