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Our Values

Established in 1999, the company NEXtCARE drives efficiency through Responsible Connected
specializes in providing complete its large platforms that run one of Having a stake in success Together we are stronger
health insurance management and the region’s first 24/7 medical and • We are open and transparent, • We act as one global family
administration services to healthcare multilingual call centre for a direct and and uphold high ethical • We bring the best of global reach
payers including self-insured employers. partner network. Operations in the standards and local relevance, 24/7
company are supported by strong IT, • We assist customers quickly • We share our expertise and
Having regional presence with a global Compliance, Legal, Communications, when they need it most knowledge
reach, NEXtCARE provides its clients with Business Management, Market • We do what is right for our • We value and celebrate diversity
the perfect balance between unrivalled Management, Quality Assurance and stakeholders, clients and • We integrate technology and
customer service and maximum cost Auditing teams that ensure smooth and customers services for our clients’ benefit
optimization. This is further asserted outstanding performance. • We act proactively and with
through being a member of the integrity and professionalism
renowned Allianz Worldwide Partners, Risk Management and Mitigation is • We are sincere, honest and fair
the international leader in insurance and crucial for the company which invests
assistance services. greatly in creating Disaster Recovery and
Contingency Sites that extend peace of
NEXtCARE prides itself on its ability to mind and tranquillity to its clients. Excellent Caring
administer custom-designed healthcare Striving to be the best A passion for people
plans in response to the clients’ unique • We create innovative solutions • We are people who care for people
requirements, providing them with a to anticipate customer needs • We are always there to help one
competitive advantage while supporting • We focus on maintaining another
the ever-changing legislative landscape the market leadership of our • We listen and act respectfully
of the private health insurance market. company • We invest in trusted, long term
The company is able to mix and match • We focus our efforts on what relationships, safeguarding our
various services with the aim of providing matters most to our clients and clients future
an innovative “Plug & Play” concept which customers • We take pride in the work that we
efficiently complements existing products.
• We seek opportunities for do
continuous improvement
and are committed to high
performance
• We are ambitious in our actions
yet modest in our attitudes

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