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IRCTCs e-Ticketing Service

WL ElectronicReservationSlip(PersonalUser)
WL
1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message ( VR M) along with any one of the prescribed ID in original. Please do not print the ERS unless
extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found t raveling without original ID proof, passenger will be
treated as without ticket and charged as per extent Railw ay Rules.
2. Only confirmed/RAC/Partially confirmed E-ticket is valid for travel.Fully Waitlisted E-ticket is invalid for travel if it remains fully waitlisted after preparation of chart and the
refund of the booking amount shall be credited to the account used for payment for booking of the ticket. Travelling on a fully waitlisted e-ticket is illegal.
3. Valid IDs to be presented during train journey by one of the passenger booked on an e -ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo I D card
issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District Administrations , Municip al bodies and Panchayat Administrations which are
having serial number / Student Identity Card with photograph issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /Credit
Cards issued by Banks with laminated photograph/Unique Identification Card "Aadhaar", m - Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the
"Issued Document" section by logging into his/her DigiLocker acc ount considered as valid proof of identity. (Documents upload ed by the user i.e. the document in "Uploaded
Document" section will not be considered as a valid proof of identity).
4. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways for distance upto 150 KMs Servi ce Accounting Code (SAC) 996416:
Sightseeing transportation services by railways for Tourist Ticket Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail network
by Railways for distance beyond 150 KMs
5. General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.

PNR No: 9743712837 Train No. & Name: 12431 / RAJDHANI EXP Quota: GENERAL (GN)
Transaction ID: 100001590754612 Date & Time Of Booking: 4-Nov-2019 22:56:33 HRS Class: FIRST AC (1A)
From: TRIVANDRUM CNTL(TVC) Date Of Journey: 10-Dec-2019 To: H NIZAMUDDIN(NZM)
Boarding At: TRIVANDRUM CNTL(TVC) Date Of Boarding: 10-Dec-2019 Scheduled Departure: 10-Dec-2019 19:15 *
Resv. Upto: H NIZAMUDDIN(NZM) Scheduled Arrival: 12-Dec-2019 12:40 * Adult: 5 Child: 0
Passenger Mobile No: 9560818397 Distance: 3149KM
Passenger Address H. No 649, Sector-4, Gurugram-122001
NS

FARE DETAILS :
Ticket Fare ** ₹ 36295.0 Rupees thirty six thousand two hundred ninety five and Zero paisa
Catering Charges (Incl. of GST) ₹ 3980.0 Rupees three thousand nine hundred eighty and Zero paisa
IRCTC Service Charge (Incl. of GST) # ₹ 0.0 Rupees Zero and Zero paisa
Total Fare (all inclusive) ₹ 40275.0 Rupees forty thousand two hundred seventy five and Zero paisa
** Inclusive of GST - ₹ 1800.0 Only
# Service Charges per e-ticket irrespective of number of passengers on the ticket.
PASSENGER DETAILS :
Sl No. Name Age Sex Food Choice Booking Status Current Status
1 SUMIT SOOD 37 Male VEG WL/4 WL/4
2 PREETI DUGGAL 33 Female VEG WL/5 WL/5
3 VIJAY KUMAR DUGGAL 58 Male VEG WL/6 WL/6
4 RASHMI DUGGAL 28 Female VEG WL/7 WL/7
5 KAMLESH DUGGAL 53 Female VEG WL/8 WL/8

Indian Railways GST Details :

Invoice Number : PS18480695547011 Address: Indian Railways New Delhi
Supplier Information Recipient Information Taxable CGST SGST/UGST IGST
Total Tax
SAC Code GSTIN GSTIN Name Address Value Rate Amount Rate Amount Rate Amount
996421 07AAAGM0289C1ZL 36000.00 5.0 1800.0 1800.0

This ticket is booked on a personal user ID. Its sale/purchase is an offence u/s 143 of the Railways Act, 1989.
Acronyms:RLWL: REMOTE LOCATION WAITLIST PQWL: POOLED QUOTA WAITLIST RSWL: ROAD-SIDE WAITLIST
Place of Supply:TRIVANDRUMCNTL(TVC) State Code/Name of Supplier : 23 Kerala Ticket
Printing Time: 5-Nov-2019 12:16:47 HRS

Are you aware that 43% of your fare is borne by the common citizens of the country?

Print ERS Without Advertisements [X]

IMPORTANT :
1. For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2. New Time Table will be effective w.e.f 15.08. 2019. Departure time and Arrival Time printed on this ERS and VR M sent through mail are liable to change. Please Check correct departure, arrival
from Railw ay Station Enquiry, Dial 139 or SMS RAI L to 139.
3. There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w.e.f 12 -Nov-2015.(details available on www.irctc.co.in under heading General Information --> Rules &
Policies)
4. The accommodation booked is not transferable and is valid only if the ORI GI NAL ID card prescribed is presented during the jou rney. The SMS/VRM/ERS along with valid id card of any one the
passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/displ ay SMS/VRM/ERS due to any eventuality(loss,
damaged mobile/laptop etc.) but has the prescribed original proof of id entity, a penalty of Rs.50/ - per ticket as applicable to such cases will be levied. The ticket checking staff on board /off board will
give excess fare ticket for the same.
5. E-ticket cancellations are permitted through www.irctc.co.in by the user.
6. PNRs having fully waitlisted status will be dropped and the names of the passengers on such tickets will not appear on the ch art. They are not allowed to board the train. How ever the names of
PARTI ALLY waitlisted/confirmed and RAC ticket passenger will ap pear in the chart.
7. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e -ticket when LESS NO. OF PASSENGERS travel, (b)A.C.FAILURE, (c)TRAVEL IN LOWER CLASS. This original
certificate must be sent to GGM (IT), IRCTC, Internet Tick eting Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing TDR online within prescribed time for claiming refund.
8. In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per Railway refund rules
9. While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal Railw ays as per Railw ay Refund Rules.(detail available on www.irctc.co.in under
heading Important Information-->Refund Cancellation Rules.
10. Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, no re fund shall be granted on cancellation of confirmed ticket aft er four hours before the
scheduled departure of train.
11. RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, refund will be granted as per provisions of extant Railway Refund Rule.

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12. In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or wait ing list, full refund of fare
, less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or on line TDR shall be filed for all the passengers upto t hirty minutes
before the scheduled departure of the train.
13. For Suvidha Train, W.e.f. 20-Jan-2019, refund rule will be applicable as per General refund rule.
14. In case of Train Cancellation on its entire run, full refund will be granted automatically by the System. Ho wever, if the tr a in is cancelled partially on its run, passenger s are required to file TDR
within 72hrs from schedule departure of the train from the passenger's boarding station.
15. Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also to desist from smoking in the trains.
16. Contact us on: - 24*7 Hrs Customer Support at 0755-6610661 or Mail To: [email protected].
17. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll Free. For any suggestions/complaints
related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
18. FOR MEDICAL EMERGENCY/FIRST AID, CONTACT TICKET CHECKING STAFF/GUARD OR DIAL 138.(ALL India Passenger Helpline No. 138)
19. PNR and train arrival/departure enquiry no. 139
20. To report unsavoury situation during journey, Please dial railway security helpline no. 182
21. All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer Travel In surance’s Terms & Conditions available on Home page of www.irctc.co.in
website.
22. Never purchase e-ticket from unauthorized agents or persons using their personal I Ds for commercial purposes.Such tickets are liable to be ca ncelled and forfeited without any refund of money,
under section (143) of the Indian Railw ay Act 1989. List of au thorized agents are available on www.irctc.com E-Ticket Agent Locator

Dear Passengers Know Your Entitlement

Indicative Standard Menu Mail Express :- (Catering charges are not included in ticket fare)
Tea (With tea bag)/Coffee (150ml) Rs. 10/-
Rail Neer/Packaged drinking water (Chilled)
(a). 1 litre bottle/1000ml Rs. 15/-
(b). 500ml. Bottle Rs. 10/-
Janta meal or Economy meal or Janta Khana Rs. 20/-
Standard Breakfast
Veg. Breakfast - Bread Butter and Cutlet -02 Veg. Cutlet (100 gm) + 02 Bread slice+10gms Butter chiplet + Tomato
Rs. 30/-
sauce
Veg. Breakfast - Idli and Vada -04 no Idli (200 gm) + 04 no Urad Vada (120gm) + 50gms Chutney Rs. 30/-
Non-Veg. Breakfast - Omelette of 02 Eggs + 02 Bread slice + 10gms Butter chiplet + Tomato sauce Rs. 35/-
Standard Casserole meals - Lunch/Dinner
Vegetarian - Rice (150 gm) + Parantha (02 nos.)/ Chapati (04nos.) + Dal/Sambhar(150gms) + Mix Veg.(100gms) +
Rs. 50/-
Pickle Sachet + 250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar(150gms) + Egg curry (02 nos of
Rs. 55/-
eggs) + Pickle Sachet +250 ml PDW glass

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