Ecerp MCQ

http://172.16.1.50/printqp.php‘?IieadinyIII BSC CS [2017-2020 Batch].
Dr.G.R.Damodaran College of Science

(Autonomous, affiliated to the Bharathiar University, recognized by the
UGC)Re- accredited at the 'A' Grade Level by the NAAC and ISO 9001:2008
Certified CRISL rated 'A' (TN) for MBA and MIB Programmes
III BSC CS [2017-2020 Batch]

Semester VI
Elective II Enterprise Resource Planning-607U5
Multiple Choice Questions.
1. MRP stands for

A. Module Requirement Planning
B. Materials Requirements Planning
C. Maximum Retail price
D. Minimum Requirement
Planning ANSWER: B
2. ERP supports currency value.

A. multiple.
B. single.
C. three.
D. five.
ANSWER: A
3. Who are the primary users of ERP systems?

A. Sales, marketing, customer service.
B. Accounting, finance, logistics, and production.
C. Customers, resellers, partners, suppliers, and distributors.
D. All of the
above.
ANSWER: B
4. The most important step of ERP implementation is phase.

A. installing;.
B. training.
C. gap analysis.
D. testing.
ANSWER:
C
5. An enterprise is a group of people with

A. common goal
B. separate goal for each department.
C. multiple goals.
D. two or more
goals. ANSWER: A
6. Which of the following occurs when everyone involved in sourcing, producing, and delivering
the company's product works with the same information?
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http://172.16.1.50/printqp.php‘?IieadinyIII BSC CS [2017-2020 Batch]..
A. Eliminates redundancies.
B. Cuts down wasted time.
C. Removes misinformation
D. All of the
above.
ANSWER: D
7. An information system produces information using the cycle.

A. data analysis.
B. input-process-output.
C. input-output.
D. process-input-output.
ANSWER: B
8. Of the various risk factors, are the most critical.

A. people issues.
B. technology issues.
C. process issues.
D. all the
above.
ANSWER: A
9. The traditional business system is called as

A. modern method
B. advanced method.
C. effective method.
D. legacy
method.
ANSWER: D
10. Which of the following method is used to produce reports about data.
A. Decision Support Systems.
B. Executive Information Systems.
C. Query/Report Writing Tool.
D. All the
above.
ANSWER: D
11. approaches reduces data redundancy and provide updateinformation.

A. Legacy system.
B. Information system.
C. Integrated datamodel.
D. Data base.
ANSWER: C
12. The elapsed time between placing an order and it receiving it is also known as
A. elapsed time.
B. waiting time.
C. time interval.
D. expected
time.
ANSWER: A
13. The maintains reports of warehouse supplies.

A. ERP financial module.
B. .ERP Inventory software module.
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C. ERP Resource module.

D. ERP verification
module. ANSWER: B
14. Customer specific products are also known as

A. make-to-stock.
B. make-to-order.
C. goods.
D. expected
products. ANSWER:
B
15. Using system, business can gain effective control over engineering change orders.
A. engineering change control
B. engineering change order.
C. inventory.
D. production planning.
ANSWER: A
16. In the case of make-to-order items, the ERP systems save time by integrating with systems.
A. engineering change control
C. CAD and CAM.
D. CAD.
ANSWER:
C
17. Expand BPR.

A. Business Process Reengineering.
B. Business Product Reengineering.
C. Business Process Refactoring.
D. Big Process
Reengineering.. ANSWER: A
18. is the process by which different functional areas can work together to design and develop
a product that meets the needs of the customer.
A. Software Engineering.
B. Concurrent Engineering.
C. Knowledge Engineering.
D. Database.
ANSWER: B
19. is a key issue in the formation of strategic plans in companies.

A. Computerized.
B. Quantity.
C. Quality.
D. Flexibility.
ANSWER: D
20. The business information has fundamental characteristics.

A. 1
B. 2
C. 3
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D. many
ANSWER:
C
21. enables equipment managers to identify components with chronic repair problems.
A. Component tracking.
B. Equipment tracking.
C. Plant maintenance calibration tracking.
D. Preventive maintenance
control. ANSWER: A
22. is the first phase in BPR.

A. Begin organizational change.
B. Identifying BPR opportunities.
C. Reengineering the process.
D. Blueprint the new business
system. ANSWER: A
23. Which function helps in simplifying the process of rewarding the employees?
A. Travel management.
B. Benefits administration.
C. Payroll accounting.
D. Salary
administration.
ANSWER: D
24. During the session the reengineering must also consider new technologies.
A. planning
B. implementing.
C. brainstorming.
D. training.
ANSWER:
C
25. The reengineering team must consider in the redesign of a process.

A. all resources.
B. all process stakeholders.
C. existing system.
D. legacy
system.
ANSWER: B
26. The contains models of the redesigned organizational structure.

A. planning report.
B. blueprint.
C. marketing strategy.
D. implementation report.
ANSWER: B
27. Which of the following comes under technological issues?

A. Software functionality.
B. Enhancement and upgrades.
C. Application portfolio management.
D. All the
above.
ANSWER: D
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28. The primary concept of is that storing huge amount of data.

A. data mining.
B. OLAP.
C. supply chain management.
D. data
warehousing.
ANSWER: D
that is critical to the successful execution of enterprise
29. A data warehouse is a collection
of initiatives.
A. raw data.
B. tables.
C. computer based information.
D. reports.
ANSWER:
C
30. W.H.Inmon is credited asthe father concepts.

A. Data mining.
B. Data warehouse.
C. BPR.
D. OLAP.
ANSWER:
B
31. The heart of data warehouse is its where the bulk of data resides.
A. current data.
B. raw data.
C. new data.
D. reports.
ANSWER:
A
32. The data warehouse archives contain of significant, continuing interest and value to
the enterprise.
A. new data.
B. current data.
C. old data.
D. meta
data.
ANSWER: C
33. is designed to help the company trim data transfer time, reduce errors and increase
design productivity.
A. Engineering data management.
B. Engineering change control
C. Configuration management.
D. Cost
management.
ANSWER: A
34. Data mining is a powerful new technology to from large databases.

A. extraction of hidden predictive information.
B. generating reports.
C. retrieving data.
D. show result.
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ANSWER: A
35. system can fulfill the payroll requirements and provide flexibility to respond to
the changing needs .
A. Salary administration.
B. Payroll accounting.
C. Benefits administration.
D. Travel management.
ANSWER: B
36. The used by the data mining for the creation of information about data.
A. data verification.
B. data validation.
C. discovery model.
D. analysis
model. ANSWER:
C
37. is the task of identifying a finite set of most categories the data set.
A. Predicting.
B. Classification.
C. Deviation detection.
D. Clustering.
ANSWER: D
38. The OLAP concept has rules.

A. 12
B. 10
C. S
D. 50
ANSWER:
A
39. OLAP transforms data warehouse data into

A. reports.
B. strategic information.
C. existing data.
D. tables.
ANSWER:
B
40. Which ERP Package is developed by an Indian Company*

A. Baan IV
B. MFGPRO
C. SARA
D. SAP
ANSWER:
C
41. focus on the process of communicating, teaching, demonstrating and

configuring software for the business process flows.
A. Management consultants.
B. Application consultants.
C. Package vendors.
D. Functional participants.
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ANSWER: B
42. departments use OLAP for applications such as budgeting, activity based costing and so on.
A. Financial.
B. Marketing.
C. Purchasing.
D. Sales.
ANSWER:
A
43. information is computed data that usually reflects complex relationships.

A. Database.
B. Just-in-time.
C. Real.
D. Processed.
ANSWER: B
44. allows organizations to leverage their investment in the plant maintenance module
for tracking of equipment calibration.
A. Component tracking.
B. Equipment tracking.
C. Plant maintenance calibration tracking.
D. Preventive maintenance
control. ANSWER: C
45. The computation of the is one of the most complex calculations.

A. forecast.
B. production.
C. sales.
D. planning.
ANSWER: A
46. module helps to plan the workforce requirements quickly and accurately
A. Shift planning.
B. Personnel development.
C. Time management.
D. Payroll accounting.
ANSWER: A
47. is one of the benefits of supply chain management.

A. Easy process.
B. Manufacturing make-to-stock products.
C. Minimum time.
D. Faster response-to-market
changes. ANSWER: D
48 is a track-proven technology applicable to every company.

A. OLAP.
B. Supply chain management.
C. Data mining.
D. Data warehousing.
ANSWER: B
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49. module assists in simplifying the administration and evaluation of time data.
A. Shift planning.
B. Personnel development.
C. Time management.
D. Payroll accounting.
ANSWER: C
50. Which committee formulates the long term goals, objectives and strategies regarding the ERP
implementation.
A. Executive committee.
B. Project management committee.
C. Implementation team
D. End-users.
ANSWER: A
51. The three fundamental characteristics of information are

A. accuracy, relevancy and timeliness.
B. quality, quantity and process.
C. accuracy, quality and relevancy.
D. quality, accuracy and
timeliness. ANSWER: A
52. The main drawback of legacy system is

A. less effectiveness.
B. high cost.
C. no integration.
D. more
modules.
ANSWER: C
53. is group of people with common goal.

A. Department
B. System.
C. Resource.
D. Enterprise.
ANSWER: D
54. The three performance related measures are

A. system, hardware and software.
B. quality, quantity and product design.
C. cost, time and benefits.
D. hardware, software and product
design. ANSWER: C
55. control provides planning, scheduling and control of facilities and equipment.
A. Preventive maintenance control.
B. Plant maintenance calibration tracking.
C. Equipment tracking.
D. Component
tracking. ANSWER: A
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56. Most organizations are implementing or planning to implement

A. packaged software solution.
B. separate software solution.
C. simple software.
D. complex
software.
ANSWER: A
57. ERP system is for

A. major departments only.
B. entire organization.
C. marketing and sales.
D. production department
ANSWER: B
58. The cost of ERP is

A. depends on the package.
B. depends on available resources.
C. technology used
D. all the
above.
ANSWER: D
59. ASAP road-map is a detailed project plan by that describes all activities in an implementation.
A. SAP.
B. ORACLE.
C. PeopleSoft.
D. Baan.
ANSWER:
A
60. The company should conduct a about the implementation and implementation strategies.
A. feasibility study.
B. survey.
C. case study.
D. test.
ATSWGR:
A
61. ERP implementation process has phases.

A. one.
B. two.
C. five
D. eleven.
ANSWER:
D
62. In pre-selection phase, packages will be selected.

A. S.
B. 10.
C. 15.
D. more than 15.
ANSWER: A
63. PeopleSoft is strong in
A. manufacturing.
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http://172.16.1.50/printqp.php‘?IieadinyIII BSC CS [2017-2020 Batch].
B
C. plant and maintenance.
D. finance.
ANSWER: B
64. Baan company is strong in

A. manufacturing.
B. HR.
D. finance.
ANSWER: A
65. What is the strategy of package evaluation?

A. Trail and error.
B. Accept with error.
C. Do it right the first time.
D. Take it as a
trial. ANSWER: C
66. The objective of package evaluation is to find a package that covers requirements.
A. minimum.
B. 50%.
C. 99%.
D. each and every.
ANSWER: D
67. In phase roles are identified and responsibilities assigned.

A. project planning.
B. gap analysis.
C. reengineering.
D. configuration.
ANSWER: A
68. The project planning phase will be headed by

A. management.
B. vendor.
C. ERP in-charge.
D. consultant.
ANSWER: C
69. Normally the ERP package needs of company's functional

requirements. A. 50%.
B. 60%.
C. 80%.
D. 1000/o.
ANSWER: C
70. The team normally includes hired consultants and the in-house team.
A. work team
B. project management team.
C. executive committee.
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D. all the
above.
ANSWER: A
71. The approach emphasizes the human element of necessary change within organizations.
A. OLAP.
B. data mining.
C. data warehousing.
D. BPR.
ANSWER:
D
72. Baan company users an automated configuration tool is known as

A. industry specific templates.
B. orgware.
C. complete solutions.
D. automatic
updation. ANSWER: B
73. The test cases must be decided specifically to find the in the system.
A. methods.
B. real cases.
C. weak links.
D. loops.
ANSWER:
C
74. In which phase, data conversion is done?

A. Going live.
B. Testing.
C. Training.
D. Configuration.
ANSWER: A
75. In which phase the actual users of the system will be given training on how to use the system?
A. Gap analysis.
B. Reengineering.
C. Implementation team training.
D. End user
training. ANSWER:
D
76. is the last phase in ERP implementation life cycle.

A. Testing.
B. End user training.
C. Post implementation.
D. Going
live.
ANSWER: C
77. Which is the important thing the selection of package"

A. Selection ofvendor.
B. Selection of consultant.
C. Selection of implementation team.
D. Assigning roles and
responsibilities ANSWER: B
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78. Generally an ERP implementation can be divided into phases.

A. 1
B. 2
C. 3
D. 4
ANSWER:
A
79. Which is the first phase in ERP implementation?

A. Understanding the problem
B. Defining solutions.
C. Getting down to work.
D. Going
live.
ANSWER: A
80. should determine the characteristic of the current system before implementation.
A. Decision makers.
B. Project team members.
C. Decision makers and proj ect team members.
D. Management.
ANSWER: C
81. Which is the most critical phase in ERP implementation?

A. Understanding the problem.
D. Going
live.
ANSWER: B
82. All basic definitions of information and data modeling will be made in phase.
A. pre-implementation.
B. post implementation.
C. defining solutions.
D. going live.
ANSWER: C
83. During the second phase of ERP implementation will be created.

A. model of existing system.
B. data design.
C. module design.
D. prototype.
ANSWER: D
84. Which phase is most difficult phase in ERP implementation?

A. Getting down to work.
B. Going live.
D. Configuration.
ANSWER: A
85. The end-user and managers are trained

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A. during implementation.
B. after implementation
C. before implementation.
D. during and after
implementation. ANSWER: D
86. is one of the activities in getting down to work.

A. Analyses existing system.
B. Analyses above new system.
C. Identifying roles.
D. Document the new
procedures. ANSWER: D
87. ERP packages are and set of functionalities.

A. same architecture.
B. different architecture.
C. same concept.
D. different
concept. ANSWER:
B
88. In the initial stages ERP packages were targeted at industry.

A. manufacturing.
B. non-manufacturing.
C. both manufacturing and non-manufacturing.
D. service oriented
industry. ANSWER: A
89. process decides the success or failure of the project.

A. Handling the vendors.
B. Role of technology.
C. Selection process.
D. Implementation.
ANSWER: C
90. To evaluate the process during implementation is essential.

A. executive committee.
B. top management.
C. consultation.
D. evaluation committee.
ANSWER: D
91. The company should do a to limit the number of packages to be considered.

A. pre-evaluation screening.
C. project planning.
D. gap
analysis.
ANSWER: A
92. is one of the objectives when selecting a ERP package.

A. Accuracy.
B. Flexibility.
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C. Project planning.
D. Gap
analysis.
ANSWER: B
93. Most ERP packages are stronger in areas.

A. all.
B. less.
C. certain.
D. general.
ANSWER:
C
94. Market risk management plays a vital role in analyzing

A. company's growth.
B. company's competitiveness.
C. company's sales.
D. product quality..
ANSWER: B
95. During analysis it is important to investigate of the different packages.

A. effectiveness.
B. worth.
C. cost
D. origin.
ANSWER:
D
96. The are constantly striving to lower configuration costs.

A. vendors.
B. consultants.
C. management.
D. employees.
ANSWER: A
97. function helps in hiring the right people with the right skills.
A. Recruitment management.
B. Personnel administration.
C. Personnel management.
D. Organizational management.
ANSWER: A
98. Project planning phase is in ERP implementation.

A. first phase.
B. third phase.
C. fiflh phase.
D. seventh
phase.
ANSWER: B
99. For training the employees will be divided into groups based on their
A. qualification.
B. department.
C. computer knowledge.
D. current skill levels
4 of 22 12 2
ANSWER: D
100. In ERP system is important.

A. upgrading techniques.
B. modification.
C. maintenance.
D. evaluation.
ANSWER: A
101. A successful training will account for a minimum of of the total project
cost. A. 10-15%.
B. 10-20 0Zo.
C. 5-10%.
D. 5-15%
ANSWER: A
102. Testing the links between ERP packages and other corporate software links that have to be building
on a basis.
A. sample.
B. case-to-case.
C. random.
D. time.
ANSWER: B
103. MFG/PRO, a product of QAD is available in languages

A. 7.
B. 13.
C. 26.
D. 19.
ANSWER: C
104. In legacy system, most of the data are

A. exact data.
B. approximate data.
C. redundant.
D. derived
data. ANSWER:
C
105. Users with heavy data analysis needs should include the cost of in the ERP budget.
A. software.
B. analysis tool.
C. data warehouse.
D. hardware.
ANSWER: C
106. Which of the SAP platform allows customers to achieve more value from IT investments?
A. SAP NetWeaver.
B. SAP Ventures.
C. SAP Research.
D. All the
above.
ANSWER: A
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107. Which process makes the decision makers to get accurate information, in which format they want?
A. Decision making.
B. Planning.
C. Design.
D. Testing.
ANSWER:
A
108. An ERP implementation involves changes.

A. process.
B. technological
C. cultural.
D. both technological and
cultural. ANSWER: D
109. Who is the head in ERP implementation team?

A. Project management.
B. Executive committee.
C. Work team.
D. Technical support
team ANSWER: B
110. Executive committee is headed by

A. end users.
B. consultant.
C. CIO or CEO.
D. vendor.
ANSWER: C
111. The team is comprised of the technical leader and the executive committee head.
A. project management.
B. executive committee.
C. work.
D. administrative support
ANSWER: A
112. provides planning, scheduling and control of facilities and equipment..

A. HR module
B. Plant maintenance control.
C. Sales and distribution.
D. Finance.
ANSWER: B
113. Which team is responsible for the activities such as data migration, back up and recovery?
B. Administrative team.
C. Project management.
team ANSWER: D
114. In which year PeopleSoft merged with ORACLE corporation?.

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A. June 2005
B. November 2005.
C. June 2010.
D. November
2010. ANSWER: A
115. JD Edward is part of

A. SAP.
B. Baan.
C. ORACLE Corporation.
D. QAD.
ANSWER:
C
116. Which team arranges meetings and documentation during ERPimplementation?

A. Work team.
B. Administrative support team.
team ANSWER: B
117. are the people who have developed the ERP packages.
A. Consultants.
B. End users.
C. Administrative team.
D. Vendors.
ANSWER:
D
118. In which year JD Edwards merged with PeopleSoft?

A. August 2003.
B. August 2010.
C. November 2005.
D. November
2003 ANSWER: A
119. The vendor should supply as soon as the contract is signed.

A. product.
B. documentation.
C. product and documentation.
D. service.
ANSWER: C
120. End user training will given by

A. consultant.
B. vendor.
C. technical support team.
team ANSWER: B
121. are professionals who specialise in developing techniques.

A. Software engineers.
B. Vendors.
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C. Technical support team members.

D. Business consultants.
ANSWER: D
122. analyzes the profitability of internal responsibility centers.

A. Profit center accounting.
B. Funds management.
C. Market risk management.
D. Budgetting.
ANSWER: A
123. is responsible for administering each of the phases of the implementation.

A. Vendors.
B. Consultants.
C. Administrative team members.
team. ANSWER: B
124. During ERP implementation should be converted into tasks and should be allocated
to the right people.
A. rules.
B. procedures.
C. methodologies.
D. functionality
ANSWER: C
125. Along with product details, should be included in thedocumentation.

A. product description.
B. implementation details.
C. training methods.
D. know-how.
ANSWER: D
126. The major partners of supply chain are

A. suppliers.
B. organization.
C. consumers.
D. all the
above.
ANSWER: D
127. sub-system allows the company to analyze financial transactions for a given period
A. Cash management.
B. Treasury management.
C. Investment management.
D. Treasury
module.
ANSWER: A
128. is the people who will be using the ERP system once it is in place.
A. Management.
B. End-user.
C. Consultant.
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D. Vendor.
ANSWER: B
129. In ERP, supports lead generation and direct mailing campaign.

A. manufacturing module.
B. financial module.
C. purchasing module.
D. marketing module.
ANSWER: D
130. The include package vendor, hardware and peripheral vendor, networking
people, consultants, and employees.
A. testing.
B. training.
C. ERP implementation.
D. ERP
planning.
ANSWER: C
131. sub-system examines the sources of returns.

A. Profitability analysis.
B. investment management.
C. cash management.
D. all the
above.
ANSWER: A
132. is designed to handle all inter-program communications logic through message queues.
A. Message Oriented Middleware.
B. ERP.
C. Supply Chain Management.
D. Customer Relationship
Management. ANSWER: A
133. Who is responsible to check and verify the work that is being done satisfactory?
A. Project development team.
C. Vendor.
D. Consultant.
ANSWER: B
134. Before the implementation should sit together and prepare a work plan.
A. vendor and consultant.
B. consultant and management.
C. vendor and management.
D. consultant and company
representative. ANSWER: D
135. Who will lead the process of the work plan?

A. Company representative.
B. Vendor.
C. Consultant.
D. Management.
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ANSWER: C
136. Who will point out the issues that are specific to the company during ERP implementation?
A. In-house team.
B. Management.
C. Vendor.
D. End-user.
ANSWER: A
137. is the tool used to prepare a work plan with quality.

A. CAD.
B. CAM.
C. PERT.
D. Software.
ANSWER: C
138. The frequent monitoring will be done by committee.

A. company representative.
B. executive.
D. implementation.
ANSWER: B
139. Overhead orders sub-system collects and analyzes cost based on

A. individual internal measures.
B. individual external measures.
C. company's internal measure.
D. company's internal
measure. ANSWER: A
140. module facilitates the process of maintaining the appropriate level of stock in a warehouse.
A. HR.
B. Project planning.
C. Material management.
D. Purchasing.
ANSWER: C
141. One of the objectives of executive committee meeting is to address the issues that involve
A. planning phase.
B. testing phase.
C. decisions from the top management.
D. training.
ANSWER:
C
142. Non technical employees and managers can act as functional experts during
A. post implementation.
B. pre-implementation.
C. implementation.
D. training.
ANSWER:
B
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143. The training is a process.

A. ongoing.
B. new.
C. difficult.
D. time
oriented.
ANSWER: A
144. Expand the term EAI.

A. Enterprise Application Integration.
B. ERP Application Integration.
C. Enterprise Application Information.
D. ERP App
Integration. ANSWER:
A
145. Most companies use to help with the implementation process.

A. consultants.
B. vendors.
C. employees.
D. end-users.
ANSWER: A
146. For ERP implementation, the representatives should select from

A. one department.
B. each department.
C. in house team.
D. executive committee.
ANSWER: B
147. analyzes where overhead occurs within the organization.

A. Controlling.
B. Asset accounting.
C. Cost center accounting.
D. Product cost
controlling. ANSWER: C
148. bringing out ERP application management tools.

A. Vendors.
B. Consultants.
C. Employees.
team. ANSWER: A
149. Many companies offering for help desks.

A. packages
B. prepackages ERP support knowledge base.
C. documentation.
D. knowledge
base. ANSWER: B
150. EAI involves

A. data collection.
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B. standardization.
C. consolidation.
D. all theabove.
ANSWER: D
Staff Name
Sarathamani T
2 of 22 12 2
Datta Meghe Institute of Engineering, Technology & Research,
Sawangi (M), Wardha
Department of Information Technology
ECERP MCQ’S (VIII Semester)
Session: 2019-20
UNIT I (Introduction to Electronics Commerce)
Q1)----------is an early form of E-commerce
a) SCM
b) EDI
c) Both of These
d) None of These
Answer: b
Q2)..........................is concerned with the buying and over computer communication networks
a) Commerce
b) E-Commerce
c) E-Business
d) None of these
Answer: b
Q3)..........................is a set of standards developed in information and to do electronic transactions
a) EDI
b) Protocols
c) TCP/IP
d) None of these
Answer: a
Q4) Which among the following product is suitable for E-Commerce
a) Books
b) Vegetables
c) Both a & b
d) None of the above
Answer: a
Q5)....................allows a business application on the c communicate directly with the business application on
the computer of another company.
a) EDI
b) Protocols
c) Standards
d) None of the Above
Answer: a
Q6)..........................is essentially a business process t customers and suppliers in the form of a chain to develop
and deliver products.
a) E-commerce
b) EDI
c) Networking
d) SCM
Answer: d
Q7) Which of the following is not a party of SCM?
a) Suppliers
b) Manufacturers
c) Distributors
d) Customers
Answer: c
UNIT II (Business to Business Electronic Commerce)
Q1) The dimension of e-commerce that enables commerce across national boundaries is called
a) Interactivity
b) Global Reach
c) Richness
d) Ubiquity
Answer: b
Q2) E-commerce technologies have improved upon traditional commerce technologies in
a) Richness
b) Reach
c) both richness and reach
d) Neither Richness nor Reach
Answer: c
Q3) Which one of the following is not one of the major types of e-commerce?
a) C2B
b) B2C
c) B2B
d) C2C
Answer: a
Q4) Compared to B2C e-commerce, B2B e-commerce is
a) of equal size
b) slightly smaller
c) slightly larger
d) much larger
Answer: d
Q5) Which of the following is not considered to be one of the three phases of e-commerce?
a) Innovation
b) Consolidation
c) Preservation
d) Reinvention
Answer: c
Q6) The primary source of financing during the early years of e-commerce was
a) Bank Loans
b) Large Retail Firms
c) Venture Capital Firms
d) Initial Public
Offerings Answer: c
Q7) All of the following are technologies used to gather information about you online except
a) Spyware
b) Cookies
c) Gmail
d) Anonymizers
Answer: d
UNIT III (Electronics Payment System)
Q1) Which of the following is not related to security mechanism:
a) encryption
b) decryption
c) e‐cash
d) all the above
Answer: c
Q2) Which of the following statements accurately reflect the impact of technology?
a) Technology has caused buyer power to increase

b) Technology has lessened the entry barriers for many industries
c) Technology has increased the threat of substitute products and services
d) all of the above
Answer: d
Q3) How the transactions occur in e‐commerce?

a) Using e‐medias
b) Using computers only
c) Using mobile phones only
d) d. None of the above
Answer: a
Q4) A business competing in a commodity like environment must focus on which of the
following?
a) Price
b) Speed of delivery
c) Ease of ordering
d) All of the above
Answer: d
Q5) Which form of e‐marketplace brings together
a) Horizontal
b) Vertical
c) Integrated
d) Inclined
Answer: b
Q6) Which type of add appears on a web page?
a) pop‐under ad
b) Pop‐up ad
c) Banner ad
d) Discount ad
Answer: c
Q7) What type of ad appears on top of a web page?
a) pop‐under ad
b) pop‐up ad
c) banner ad
d) discount ad
Answer: b
UNIT IV (Introduction to ERP)
Q1) Demand for a given item is said to be dependent if:
a) the item has several children

b) there is a deep bill of materials
c) the finished products are mostly services (rather than goods)
d) there is a clearly identifiable
parent Answer: d
Q2) A master production schedule specifies
a) the financial resources required for production

b) what component is to be made, and when
c) what product is to be made, and when
d) the labor hours required for
production Answer: c
Q3) The is the MRP input detailing which end items are to be produced, when
they are needed, and in what quantities.
a) master production schedule

b) gross requirements
c) inventory records
d) assembly time chart
Answer: a
Q4) The is the input to Materials Requirements Planning which lists the assemblies,
subassemblies, parts and raw materials needed to produce one unit of finished product.
a) bill of materials
b) net requirements chart
c) inventory records
d) assembly time chart
Answer: a
Q5) What does ERP stand for?
a) Enterprise Resource Planning

b) Enterprise Resource Program
c) Enterprise Recycling Program
d) None of the Above
Answer: a
Q6) Which of the following is the part of an Organization?
a) People
b) Resources
c) Common Goal
d) All of the Above
Answer: d
Q7) ERP Supports---------currency value
a) Multiple
b) Single
c) Three
d) Five
Answer: a
UNIT V (ERP Implementation Lifecycle)
Q1) The most important step of ERP implementation is----------phase.
a) Installing
b) Training
c) Gap Analysis
d) Testing
Answer: c
Q2) An enterprise is a group of people with:
a) Common Goal
b) Separate Goal for Each Department
c) Multiple Goals
d) Two or more Goals
Answer: a
Q3) In--------, entire organization is considered as a system and the departments are its
subsystem.
a) Business Way
b) General
c) Enterprise Way
d) Planning
Answer: c
Q4) An information system produces information using the---------cycle.
a) Data Analysis
b) Input-Process-Output
c) Input-Output
d) Process-Input-Output
Answer: b
Q5) The elapsed time between placing an order and it receiving it is also known as --------
a) Elapsed Time
b) Waiting Time
c) Time Interval
d) Expected Time
Answer: a
Q6) The---------planning features of most ERP systems offer, both rough cut and detailed
capacity
a) Capacity
b) Production
c) Marketing
d) Test
Answer: a
Q7)---------is a key issue in the formation of strategic plans in companies.
a) Computerized
b) Quantity
c) Quality
d) Flexibility
Answer: d
UNIT VI (The Business Module)
Q1) World Wide Web (WWW) was introduced in the year …………
e) 1994
f) 1996
g) 1992
h) 1990
Answer: a
Q2) The first step in business strategy is --------
a) Planning
b) Develop Blueprint
c) Marketing
d) Assessment
Answer: d
Q3) During---------session the reengineering must also consider new technologies.
a) Planning
b) Implementing
c) Brainstorming
d) Training
Answer: c
Q4) The---------contains models of the redesigned organizational structure.
a) Planning Report
b) Blueprint
c) Marketing Strategy
d) Implementation
Report Answer: b
Q5) The primary concept of---------is that storing huge amount of data.
a) Data Mining
b) OLAP
c) Supply Chain Management
d) Data Warehousing
Answer: d
Q6)---------focus on the process of communicating, teaching, demonstrating and
configuring software for the business process flows.
a) Management Consultants
b) Application Consultants
c) Package Vendors
d) Functional Participants
Answer: b
Q7)---------is one of the benefits of supply chain management.
a) Easy Process
b) Manufacturing make to stock Products.
c) Faster Response to Market Changes.
d) Minimum Time
Answer: c
E-Commerce
Multiple Choice Questions with Answer Key
1. Which of the following examines information passing through switches,

hubs, or routers?
A. Key logger
B. Packet sniffer
C. Log analysis tools
D. Screen captures
2. Which of the following describes e-commerce?

A. Doing business electronically
B. Doing business
C. Sale of goods
D. All of the above
3. Which of the following is part of the four main types for e-commerce?
A. B2B
B. B2C
C. C2B
D. All of the above
4. Which segment do eBay, Amazon.com belong?

A. B2Bs
B. B2Cs
C. C2Bs
D. C2Cs
5. Which type of e-commerce focuses on consumers dealing with each
other?
A. B2B
B. B2C
C. C2B
D. C2C
6. Which segment is eBay an example?

A. B2B
B. C2B
C. C2C
D. None of the above
7. Which type deals with auction?

A. B2B
B. B2C
C. C2B
D. C2C
8. In which website Global Easy Buy is facilitated?

A. Ebay.com
B. Amazon.com
C. Yepme.com
D. None of these
9. The best products to sell in B2C e-commerce are:

A. Small products
B. Digital products
C. Specialty products
D. Fresh products
10. Which products are people most likely to be more uncomfortable buying
on the Internet?
A. Books
B. Furniture
C. Movies
D. All of the above
11. Which products are people most likely to be comfortable buying on the
Internet?
A. Books
B. PCs
C. CDs
D. All of the above
12. Digital products are best suited for B2C e-commerce because they:
A. Are commodity like products
B. Can be mass-customised and personalised
C. Can be delivered at the time of purchase
D. All of the above
13. The solution for all business needs is

A. EDI
B. ERP
C. SCM
14. All of the following are techniques B2C e-commerce companies use to
attract customers, except
A. Registering with search engines
B. Viral marketing
C. Online ads
D. Virtual marketing
15. E-commerce involves
A. marketing
B. advertising
C. warehousing
D. all of the above
16. Which is not a function of E-commerce

A. marketing
B. advertising
C. warehousing
D. none of the above
17. Which term represents a count of the number of people who visit one
site, click on an ad, and are taken to the site of the advertiser?
A. Affiliate programs
B. Click-through
C. Spam
D. All of the above
18. What is the percentage of customers who visit a Web site and actually
buy something called?
A. Affiliate programs
B. Click-through
C. Spam
D. Conversion rate
19. What are materials used in production in a manufacturing company or

are placed on the shelf for sale in a retail environment?
A. Direct materials
B. Indirect materials
C. EDI
20. What are materials that are necessary for running a modern corporation,
but do not relate to the company’s primary business activities?
A. Direct materials
C. EDI
21. What are ballpoint pens purchased by a clothing company?

A. Direct materials
C. EDI
22. What is another name for materials which cannot be linked to a specific
product or process?
A. Direct materials
C. EDI
23. What is the process in which a buyer posts its interest in buying a certain
quantity of items, and sellers compete for the business by submitting
successively lower bids until there is only one seller left?
A. B2B marketplace
B. Intranet
C. Reverse auction
D. Internet
24. What are plastic cards the size of a credit card that contains an
embedded chip on which digital information can be stored?
A. Customer relationship management systems cards
B. E-government identity cards
C. FEDI cards
D. Smart cards
25. Most individuals are familiar with which form of e-commerce?

A. B2B
B. B2C
C. C2B
D. C2C
26. Which form of e-commerce currently accounts for about 97% of all e-
commerce revenues?
A. B2B
B. B2C
C. C2B
D. C2C
27. Which of the following are advantages normally associated with B2B e-
commerce?
A. Shorter cycle times
B. Reduction in costs
C. Reaches wider audiences
D. all of the above
28. If the threat of substitute products or services is low it is a(n):
A. Disadvantage to the supplier
B. Advantage to the buyer
C. Advantage to the supplier
29. The threat of new entrants is high when it is:

A. Hard for customers to enter the market
B. Hard for competitors to enter the market
C. Easy for competitors to enter the market
D. Easy for customers to enter the market
30. If it is easy for competitors to enter the market, the threat of new entrants
is considered:
A. High
B. Low
C. More
D. Less
31. An industry is less attractive for suppliers when the rivalry among existing
competitors is:
A. High
B. Low
C. More
D. Less
32. Unique value auction mainly applies to?

A. New products
B. Second hand products
C. Engineering products
D. None of the above.
33. Paisapay is facilitated in
A. eBay.co.in
B. amazon.com
C. flipkart.com
34. Which of the following is a useful security mechanism when considering

business strategy and IT?
A. encryption
B. decryption
C. firewall
D. all the above
35. Which of the following is not related to security mechanism

A. encryption
B. decryption
C. e-cash
D. all the above
36. A product or service that customers have come to expect from an

industry, which must be offered by new entrants if they wish to compete and
survive, is known as a(n)?
A. Switching costs
B. Loyalty programs
C. Entry barriers
D. Affiliate programs
37. Which of the following statements accurately reflect the impact of
technology?
A. Technology has caused buyer power to increase
B. Technology has lessened the entry barriers for many industries
C. Technology has increased the threat of substitute products and services
D. all of the above
38. A business cannot be all things to all people. Instead, a business must:
A. Identify target customers
B. Identify the value of products/services as perceived by customers
C. all of the above
39. How the transactions occur in e-commerce?

A. Using e-medias
B. Using computers only
C. Using mobile phones only
40. Which type of products is lesser purchased using e-commerce?

A. automobiles
B. books
C. softwares
D. none
41. A business competing in a commodity like environment must focus on

which of the following?
A. Price
B. Ease / speed of delivery
C. Ease of ordering
D. all of the above
42. Which of the following refers to creating products tailored to individual
customers?
A. customisation
B. aggregation
C. Direct materials
D. Reverse auction
43. Materials used in the normal operation of a business but not related to
primary business operations are called what?
A. Supplies
B. Direct materials
C. Indirect materials
D. Daily stuff
44. Amazon.com is well-known for which e-commerce marketing technique?

A. Banner ads
B. Pop-up ads
C. Affiliate programs
D. Viral marketing
45. What is the name given to an interactive business providing a centralised

market where many buyers and suppliers can come together for e-
commerce or commerce-related activities?
A. Direct marketplace
B. B2B
C. B2C
D. Electronic marketplace
46. Which form of e-marketplace brings together buyers and sellers from
multiple industries, often for MRO materials?
A. horizontal
B. Vertical
C. Integrated
D. Inclined
47. Which form of e-marketplace brings together buyers and sellers from the
same industry?
A. horizontal
B. Vertical
C. Integrated
D. Inclined
48. Which type of add appears on a web page?

A. pop-under ad
B. Pop-up ad
C. Banner ad
D. Discount ad
49. What type of ad appears on top of a web page?

A. pop-under ad
B. pop-up ad
C. banner ad
D. discount ad
50. What type of ad appears under a web page?

A. pop-under ad
B. pop-up ad
C. banner ad
D. discount ad
51. Which, if any, of the following types of ads are people most willing to
tolerate?
A. pop-under ad
B. pop-up ad
C. banner ad
52. Which of the following is an Internet-based company that makes it easy

for one person to pay another over the Internet?
A. electronic check
B. electronic bill presentment and payment
C. conversion rates
D. financial cybermediary
53. Which of the following is a method of transferring money from one

persons account to another?
A. electronic check
B. credit card
C. e-transfer
54. An electronic check is one form of what?

A. e-commerce
B. online banking
C. e-cash
D. check
55. If you need to transfer money to another person via the internet, which of
the following methods could you use?
A. financial cybermediary
B. electronic check
C. electronic bill presentment and payment
D. all of the above
56. Which of the following permits the transmission of a bill, along with
payment of that bill, to be conducted over the Internet?
A. financial cybermediary
B. electronic check
C. electronic bill presentment and payment
D. all of the above
57. A combination of software and information designed to provide security

and information for payment is called a?
A. digital wallet
B. pop up ad
C. shopping cart
D. encryption
58. What is the name for direct computer-to-computer transfer of transaction

information contained in standard business documents?
A. internet commerce
B. e-commerce
C. transaction information transfer
D. electronic data interchange
59. Which of the following is used in B2B to pay for purchases?

A. e-commerce
B. financial electronic data interchange
C. electronic data exchange
D. electronic checks
60. Public key encryption uses multiple keys. One key is used to encrypt
data, while another is used to decrypt data. The key used to encrypt data is
called the key, while the key used to decrypt data is called the
key.
A. encryption, decryption
B. private, public
C. encryption, public
D. public, private
61. Secure Sockets Layers does which of the following?

A. creates a secure, private connection to a web server
B. encrypts information
C. sends information over the internet
D. all of the above
62. When a transaction is processed online, how can the merchant verify the
customers identity?
A. use secure sockets layers
B. use secure electronic transactions
C. use electronic data interchange
D. use financial electronic data interchange
63. The practice of forging a return address on an e-mail so that the recipient
is fooled into revealing private information is termed?
A. hacking
B. cracking
C. dumpster diving
D. spoofing
64. What is a model of a proposed product, service, or system?
A. Prototyping
B. Prototype
C. Proof-of-concept prototype
D. Selling prototype
65. What is an internal organisational Internet that is guarded against outside

access by a special security feature called a firewall (which can be software,
hardware, or a combination of the two)?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
66. What is an intranet that is restricted to an organisation and certain

outsiders, such as customers and suppliers?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
67. What is a detailed process for recovering information or an IT system in

the event of a catastrophic disaster such as a fire or flood?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
68. What is a separate facility that does not have any computer equipment
but is a place where the knowledge workers can move after the disaster?
B. Hot site
C. Cold site
69. What is a separate and fully equipped facility where the company can
move immediately after the disaster and resume business?
B. Hot site
C. Cold site
70. What charts (1) the cost to your organisation of the unavailability of
information and technology and (2) the cost to your organisation of
recovering from a disaster over time?
B. Hot site
C. Cold site
71. Which factor determines when the IT system will be available for
knowledge workers to access?
A. Availability
B. Accessibility
C. Reliability
72. Which factor determines who has the right to access different types of IT
systems and information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
73. Which factor ensures the IT systems are functioning correctly and
providing accurate information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
74. Which factor represents how well your system can adapt to increased
demands?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
75. Which factor represents a systems ability to change quickly?

A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
76. What is a set of conditions used to measure how well a product or
system functions?
A. Flexibility
B. Performance
D. Benchmark
77. What determines the future IT infrastructure requirements for new

equipment and additional network capacity?
A. Flexibility
B. Performance
D. Benchmark
78. What automates business processes?

A. Workflow
B. ASP
C. Workflow system
D. EIP
79. What defines all of the steps or business rules, from beginning to end,
required for a process to run correctly?
A. Workflow
B. EIP
C. Workflow system
D. SLA
80. What sends work assignments through an e-mail system?

A. Database-based enterprise information portal
B. Messaging-based enterprise information portal
C. Database-based workflow system
D. Messaging-based workflow system
81. Which will not harm computer resources?
A. firewall
B. Virus
C. Trojan horse
82. Which is not a function of ERP?

A. Warehousing
B. sales
C. scheduling
83. Which is a function of ERP?

A. Warehousing
B. sales
C. scheduling
D. all of the above
84. Which of the following is the primary characteristic of an intranet?

A. People outside the organisation can access it
B. People inside the organisation cant access it
C. People outside the organisation cant access it
85. Which concept suggests that different applications and computer

systems should be able to communicate with one another?
A. Integration
B. Web services
C. Scalability
D. Interoperability
86. Which service encompasses all technologies used to transmit and
process information on an across a network?
A. Interoperability
B. Scalability
C. Benchmarking
D. Web services
87. Which process can prevent data from losing due to computer problems
or human errors?
A. backup
B. recovery
C. benchmarking
D. data cleansing
88. Which process is used to reinstall data from a copy when the original
data has been lost?
A. backup
B. recovery
C. benchmarking
D. data cleansing
89. What describes a process of continuously measuring results and

comparing those results to optimal performance so that actual performance
may be improved?
A. Performance
B. Capacity planning
C. Benchmarking
D. Data cleansing
90. Who protects system from external threats?
A. firewall
B. EDI
C. ERP
D. Script kiddies
91. Who breaks into other peoples computer systems and steals and
destroys information?
A. Hackers
B. softwares
C. Hacktivists
D. Script kiddies
92. What is software that comes hidden in free downloadable software and
tracks your online movements, mines the information stored on your
computer, or uses your computers CPU and storage for some task you know
nothing about?
A. Web log
B. Clickstream
C. Anonymous Web browsing service
93. ERP stands for

A. Enterprise resolution planning
B. Enterprise reverse planning
C. Enterprise resource planning
94. Which is not a component of ERP?
A. Legacy systems
B. Bolt on applications
C. Operational database
D. Cybersoft
95. Which is not a function of ERP?

A. Human resource management
B. financial
C. warehousing
96. What is a type of virus that spreads itself, not just from file to file, but
from computer to computer via e-mail and other Internet traffic?
A. Computer virus
B. Worm
C. Denial-of-service attack
97. What floods a Web site with so many requests for service that it slows
down or crashes?
A. Computer virus
B. Worm
98. What harnesses far-flung computers together by way of the Internet or a
virtual private network to share CPU power, databases, and database
storage?
A. Computer virus
B. Worm
99. What consists of the identification of risks or threats, the implementation

of security measures, and the monitoring of those measures for
effectiveness?
A. Risk management
B. Risk assessment
C. Security
100. What is the process of evaluating IT assets, their importance to the

organisation, and their susceptibility to threats, to measure the risk exposure
of these assets?
A. Risk management
B. Risk assessment
C. Security
***
Answer Key
1. B
2. A
3. D
4. B
5. D
6. D
7. D
8. A
9. B
10. B
11. D
12. D
13. B
14. D
15. D
16. C
17. B
18. D
19. A
20. B
21. B
22. B
23. C
24. D
25. B
26. A
27. D
28. C
29. C
30. A
31. A
32. B
33. A
34. D
35. C
36. C
37. D
38. C
39. A
40. A
41. A
42. A
43. C
44. C
45. D
46. A
47. B
48. C
49. B
50. A
51. D
52. D
53. A
54. C
55. D
56. C
57. A
58. D
59. B
60. D
61. D
62. B
63. D
64. B
65. B
66. C
67. A
68. C
69. B
70. D
71. A
72. B
73. C
74. D
75. A
76. D
77. C
78. C
79. A
80. D
81. A
82. D
83. D
84. C
85. D
86. D
87. A
88. B
89. C
90. A
91. A
92. D
93. C
94. D
95. D
96. B
97. C
98. D
99. A
100.A
Dr.G.R.Damodaran College of Science
(Autonomous, affiliated to the Bharathiar University, recognized by the UGC)Re-accredited
at the 'A' Grade Level by the NAAC and ISO 9001:2008 Certified
CRISL rated 'A' (TN) for MBA and MIB Programmes
III B.Sc (IT) [2012-2015]

Semester VI
Core: Enterprise Resource Planning –
612A Multiple Choice Questions.
1. Material Requirement Planning(MRP) utilizes software applicationsfor scheduling .

A. sales management.
B. production processes.
C. marketing techniques.
D. human resource
management. ANSWER: B
2. ERP supports currency value.

A. multiple.
B. single.
C. three.
D. five.
ANSWER:
A
3. ERP package will handle business functionalities.

A. one.
B. two.
C. three.
D. all.
ANSWER:
D
4. The most important step of ERP implementation is phase.

A. installing.
B. training.
C. gap analysis.
D. testing.
ANSWER: C
5. An enterprise is a group of people with .

A. common goal.
B. separate goal for each department.
C. multiple goals.
D. two or more
goals. ANSWER: A
6. In , entire organization is considered as a system and the departments are its subsystem.
A. business way.
B. general.
C. enterprise way.
D. planning.
ANSWER:
C
7. An information system produces informationusing the cycle.

A. data analysis.
B. input-process-output.
C. input-output.
D. process-input-output.
ANSWER: B
8. used to support the old process to become useful in the new process, involves reducing
some requirements while expanding others.
A. Transitioning the information.
B. software management.
C. front-office software.
D. information
system. ANSWER: A
9. The traditional business system is called as .

A. modern method.
B. advanced method.
C. effective method.
D. legacy
method.
ANSWER: D
10. Which of the following method is used to produce reports about data.
A. Decision Support Systems.
B. Executive Information Systems.
C. Query/Report Writing Tool.
D. All the
above.
ANSWER: D
11. approaches reduces data redundancy and provide update information.

A. Legacy system.
B. Information system.
C. Integrated data model.
D. Data
base.
ANSWER: C
12. The elapsed time between placing an order and it receiving it is also known as .
A. elapsed time.
B. waiting time.
C. time interval.
D. expected
time. ANSWER:
A
13. In order to reduce the lead times, the organization should have an efficient system.
A. purchasing.
B. production planning.
C. inventory.
D. integrated
inventory. ANSWER: D
14. Customer specific products are also known as .

A. make-to-stock.
B. make-to-order.
C. goods.
D. expected products.
ANSWER: B
15. Using system, business can gain effective control over engineering change orders.
A. engineering change control.
C. inventory.
D. production
planning. ANSWER: A
16. In the case of make-to-order items, the ERP systems save time by integrating with systems.
A. engineering change control.
C. CAD and CAM.
D. CAD.
ANSWER:
C
17. The planning features of most ERP systems offer, both rough cut and detailed capacity planning.
A. capacity.
B. production.
C. marketing.
D. test.
ANSWER:
A
18. is the process by which different functional areas can work together to design and develop a
product that meets the needs of the customer.
A. Software Engineering.
B. Concurrent Engineering.
C. Knowledge Engineering.
D. Database.
ANSWER: B
19. is a key issue in the formation of strategic plans in companies.

A. Computerized.
B. Quantity.
C. Quality.
D. Flexibility.
ANSWER: D
20. The business information has fundamental characteristics.

A. 1
B. 2
C. 3
D. many
ANSWER:
C
21. The CRM system consist of components.

A. 2.
B. 3.
C. 5.
D. many.
ANSWER:
B
22. is the first phase in BPR.

A. Begin organizational change.
B. Identifying BPR opportunities.
C. Reengineering the process.
D. Blueprint the new business
system. ANSWER: A
23. The first step in business strategy is .

A. planning.
B. develop blueprint.
C. marketing.
D. assessment.
ANSWER: D
24. During the session the reengineering must also consider new technologies.
A. planning
B. implementing.
C. brainstorming.
D. training.
ANSWER:
C
25. The reengineering team must consider in the redesign of a process.

A. all resources.
B. all process stakeholders.
C. existing system.
D. legacy
system.
ANSWER: B
26. The contains models of the redesigned organizational structure.

A. planning report.
B. blueprint.
C. marketing strategy.
D. implementation report.
ANSWER: B
27. Transforming the workforce will require a .

A. array of activities.
B. blueprint.
C. training and education.
D. planning.
ANSWER:
A
28. The primary concept of is that storing huge amount of data.

A. data mining.
B. OLAP.
C. supply chain management.
D. data
warehousing.
ANSWER: D
that is critical to the successful execution of enterprise
29. A data warehouse is a collection initiatives.
of
A. raw data.
B. tables.
C. computer based information.
D. reports.
ANSWER:
C
30. W.H.Inmon is credited as the father concepts.

A. Data mining.
B. Data warehouse.
C. BPR.
D. OLAP.
ANSWER:
B
31. The heart of data warehouse is its where the bulk of data resides.
A. current data.
B. raw data.
C. new data.
D. reports.
ANSWER: A
32. The data warehouse archives contain of significant, continuing interest and value to the enterprise.
A. new data.
B. current data.
C. old data.
D. meta
data.
ANSWER: C
33. oversee the day-to-day operations of respective functional areas during ERP implementation.
A. Consultant.
B. Package vendor.
C. End users.
D. Functional
managers ANSWER: D
34. Data mining is a powerful new technology to from large databases.

A. extraction of hidden predictive information.
B. generating reports.
C. retrieving data.
D. show
result.
ANSWER: A
35. is used to produce reports about data.

A. Data access. .
B. DSS,EIS and query writing tools.
C. DSS
D. Query writing
tools ANSWER: B
36. The used by the data mining for the creation of information about data.
A. data verification.
B. data validation.
C. discovery model.
D. analysis
model. ANSWER:
C
37. is the task of identifying a finite set of most categories the data set.
A. Predicting.
B. Classification.
C. Deviation detection.
D. Clustering.
ANSWER: D
38. The OLAP concept has rules.

A. 12
B. 10
C. 5
D. 50
ANSWER:
A
39. OLAP transforms data warehouse data into .

A. reports.
B. strategic information.
C. existing data.
D. tables.
ANSWER: B
40. A provides more than the ability to "slice and dice".

A. single dimensional view of data.
B. reports.
C. multi dimensional view of data.
D. forms.
ANSWER:
C
41. focus on the process of communicating, teaching, demonstrating and configuring software for
the business process flows.
A. Management consultants.
B. Application consultants.
C. Package vendors.
D. Functional participants.
ANSWER: B
42. departments use OLAP for applications such as budgeting, activity based costing and so on.
A. Financial.
B. Marketing.
C. Purchasing.
D. Sales.
ANSWER:
A
43. information is computed data that usually reflects complex relationships.

A. Database.
B. Just-in-time.
C. Real.
D. Processed.
ANSWER: B
44. OLAP databases must be able to do more than .

A. complex aggregation.
B. expected result.
C. simple aggregation.
D. derived
result. ANSWER:
C
45. The computation of the is one of the most complex calculations.

A. forecast.
B. production.
C. sales.
D. planning.
ANSWER:
A
46. Expand DRP.

A. data reprocessing.
B. descriptive requirements planning.
C. distribution requirements planning.
D. data requirements
planning. ANSWER: C
47. is one of the benefits of supply chain management.

A. Easy process.
B. Manufacturing make-to-stock products.
C. Minimum time.
D. Faster response-to-market
changes. ANSWER: D
48. is a track-proven technology applicable to every company.

A. OLAP.
B. Supply chain management.
C. Data mining.
D. Data
warehousing.
ANSWER: B
49. The companies can use supply chain management for .

A. critical business process.
B. effective planning.
C. inventory control.
D. material management.
ANSWER: A
50. Which committee formulates the long term goals, objectives and strategies regarding the ERP implementation.
B. Project management committee.
C. Implementation team.
D. End-users.
ANSWER: A
51. The three fundamental characteristics of information are .

A. accuracy, relevancy and timeliness.
B. quality, quantity and process.
C. accuracy, quality and relevancy.
D. quality, accuracy and
timeliness. ANSWER: A
52. The main drawback of legacy system is .

A. less effectiveness.
B. high cost.
C. no integration.
D. more
modules.
ANSWER: C
53. is group of people with common goal.

A. Department
B. System.
C. Resource.
D. Enterprise.
ANSWER: D
54. The three performance related measures are .

A. system, hardware and software.
B. quality, quantity and product design.
C. cost, time and benefits.
D. hardware, software and product
design. ANSWER: C
55. The model fails in creating the integrated information environment in business.
A. traditional information.
B. modern information.
C. ERP.
D. computerized.
ANSWER: A
56. Most organizations are implementing or planning to implement .

A. packaged software solution.
B. separate software solution.
C. simple software.
D. complex
software. ANSWER:
A
57. ERP system is for .

A. major departments only. .
B. entire organization.
C. marketing and sales.
D. production department
ANSWER: B
58. The cost of ERP is .

A. depends on the package.
B. depends on available resources.
C. technology used
D. all the above.
ANSWER: D
59. ASAP road-map is a detailed project plan by that describes all activities in an implementation.
A. SAP.
B. ORACLE.
C. PeopleSoft.
D. Baan.
ANSWER:
A
60. The company should conduct a about the implementation and implementation strategies.
A. feasibility study.
B. survey.
C. case study.
D. test.
ANSWER:
A
61. ERP implementation process has phases.

A. one.
B. two.
C. five.
D. eleven.
ANSWER: D
62. In pre-selection phase, packages will be selected.

A. 5.
B. 10.
C. 15.
D. more than 15.
ANSWER: A
63. PeopleSoft is strong in .

A. manufacturing.
B. HR.
D. finance.
ANSWER:
B
64. Baan company is strong in .

A. manufacturing.
B. HR.
D. finance.
ANSWER:
A
65. What is the strategy of package evaluation?

A. Trail and error.
B. Accept with error.
C. Do it right the first time.
D. Take it as a
trial. ANSWER: C
66. The objective of package evaluation is to find a package that covers requirements.
A. minimum.
B. 50%.
C. 99%.
D. each and every.
ANSWER: D
67. In phase roles are identified and responsibilities assigned.

A. project planning.
B. gap analysis.
C. reengineering.
D. configuration.
ANSWER: A
68. The project planning phase will be headed by .

A. management.
B. vendor.
C. ERP in-charge.
D. consultant.
ANSWER: C
69. Normally the ERP package needs of company's functional

requirements. A. 50%.
B. 60%.
C. 80%.
D. 100%.
ANSWER: C
70. The team normally includes hired consultants and the in-house team.
A. work team
B. project management team.
C. executive committee.
D. all the
above.
ANSWER: A
71. The approach emphasizes the human element of necessary change within organizations.
A. OLAP.
B. data mining.
C. data warehousing.
D. BPR.
ANSWER:
D
72. Baan company users an automated configuration tool is known as .

A. industry specific templates.
B. orgware.
C. complete solutions.
D. automatic
updation. ANSWER: B
73. The test cases must be decided specifically to find the in the system.
A. methods.
B. real cases.
C. weak links.
D. loops.
ANSWER: C
74. In which phase, data conversion is done?

A. Going live.
B. Testing.
C. Training.
D. Configuration.
ANSWER: A
75. In which phase the actual users of the system will be given training on how to use the system?
A. Gap analysis.
B. Reengineering.
C. Implementation team training.
D. End user training.
ANSWER: D
76. is the last phase in ERP implementation life cycle.

A. Testing.
B. End user training.
D. Going
live.
ANSWER: C
77. Which is the important thing the selection of package?

A. Selection of vendor.
B. Selection of consultant.
C. Selection of implementation team.
D. Assigning roles and
responsibilities ANSWER: B
78. Generally an ERP implementation can be divided into phases.

A. 1
B. 2
C. 3
D. 4
ANSWER:
A
79. Which is the first phase in ERP implementation?

D. Going
live.
ANSWER: A
80. should determine the characteristic of the current system before implementation.
A. Decision makers.
B. Project team members.
C. Decision makers and project team members.
D. Management.
ANSWER: C
81. Which is the most critical phase in ERP implementation?

D. Going
live.
ANSWER: B
82. All basic definitions of information and data modeling will be made in phase.
A. pre-implementation.
C. defining solutions.
D. going
live.
ANSWER: C
83. During the second phase of ERP implementation will be created.

A. model of existing system.
B. data design.
C. module design.
D. prototype.
ANSWER: D
84. Which phase is most difficult phase in ERP implementation?

A. Getting down to work.
B. Going live.
D. Configuration.
ANSWER: A
85. The end-user and managers are trained .

A. during implementation.
B. after implementation.
C. before implementation.
D. during and after
implementation. ANSWER: D
86. is one of the activities in getting down to work.

A. Analyses existing system.
B. Analyses above new system.
C. Identifying roles.
D. Document the new
87. ERP packages are and set of functionalities.

A. same architecture.
B. different architecture.
C. same concept.
D. different concept.
ANSWER: B
88. In the initial stages ERP packages were targeted at industry.

A. manufacturing.
B. non-manufacturing.
C. both manufacturing and non-manufacturing.
D. service oriented
industry. ANSWER: A
89. process decides the success or failure of the project.

A. Handling the vendors.
B. Role of technology.
C. Selection process.
D. Implementation.
ANSWER: C
90. To evaluate the process during implementation is essential.

A. executive committee.
B. top management.
C. consultation.
D. evaluation committee.
ANSWER: D
91. The company should do a to limit the number of packages to be considered.

A. pre-evaluation screening.
D. gap
analysis.
ANSWER: A
92. is one of the objectives when selecting a ERP package.

A. Accuracy.
B. Flexibility.
C. Project planning.
D. Gap
analysis.
ANSWER: B
93. Most ERP packages are stronger in areas.
A. all.
B. less.
C. certain.
D. general.
ANSWER:
C
94. Market risk management plays a vital role in analyzing .

A. company's growth.
B. company's competitiveness.
C. company's sales.
D. product
quality.. ANSWER:
B
95. During analysis it is important to investigate of the different packages.

A. effectiveness.
B. worth.
C. cost.
D. origin.
ANSWER:
D
96. The are constantly striving to lower configuration costs.

A. vendors.
B. consultants.
C. management.
D. employees.
ANSWER: A
97. function helps in hiring the right people with the right skills.
A. Recruitment management.
B. Personnel administration.
C. Personnel management.
D. Organizational management.
ANSWER: A
98. Project planning phase is in ERP implementation.

A. first phase.
B. third phase.
C. fifth phase.
D. seventh
phase. ANSWER:
B
99. For training the employees will be divided into groups based on their .
A. qualification. .
B. department.
C. computer knowledge.
D. current skill
levels ANSWER: D
100. In ERP system is important.

A. upgrading techniques.
B. modification.
C. maintenance.
D. evaluation.
ANSWER: A
101. A successful training will account for a minimum of of the total project
cost. A. 10-15%.
B. 10-20%.
C. 5-10%.
D. 5-15%
ANSWER: A
102. Testing the links between ERP packages and other corporate software links that have to be building on a
basis.
A. sample.
B. case-to-case.
C. random.
D. time.
ANSWER:
B
103. When testing ERP system, is recommended.

A. using dummy data.
B. using sample value.
C. using approximate value.
D. running a real purchase
order. ANSWER: D
104. In legacy system, most of the data are .

A. exact data.
B. approximate data.
C. redundant.
D. derived
data. ANSWER:
C
105. Users with heavy data analysis needs should include the cost of in the ERP budget.
A. software.
B. analysis tool.
C. data warehouse.
D. hardware.
ANSWER: C
106. Once the ERP system is implemented the current will be replaced by new ones.
A. process.
B. procedures.
C. techniques.
D. process and
107. Which process makes the decision makers to get accurate information, in which format they want?
A. Decision making.
B. Planning.
C. Design.
D. Testing.
ANSWER:
A
108. An ERP implementation involves changes.

A. process.
B. technological.
C. cultural.
D. both technological and
cultural. ANSWER: D
109. Who is the head in ERP implementation team?

A. Project management.
C. Work team.
team. ANSWER: B
110. Executive committee is headed by .
A. end users.
B. consultant.
C. CIO or CEO.
D. vendor.
ANSWER:
C
111. The team is comprised of the technical leader and the executive committee head.
A. project management.
B. executive committee. .
C. work.
ANSWER: A
112. provides planning, scheduling and control of facilities and equipment..

A. HR module
B. Plant maintenance control.
C. Sales and distribution.
D. Finance.
ANSWER:
B
113. Which team is responsible for the activities such as data migration, back up and recovery?
B. Administrative team. .
team ANSWER: D
114. The team will contain people from the company's IT/EDP departments.
A. in-house.
B. executive.
C. administrative.
D. technical
support. ANSWER:
A
115. team is responsible for making available work space.

A. Technical support.
B. Executive.
C. Administrative support.
D. Work.
ANSWER:
C
116. Which team arranges meetings and documentation during ERP implementation?
A. Work team.
B. Administrative support team.
team. ANSWER: B
117. are the people who have developed the ERP packages.
A. Consultants.
B. End users.
C. Administrative team.
D. Vendors.
ANSWER:
D
118. Vendors have to be upgrading their products by using .

A. latest advancement in technology.
B. new software.
C. new modules.
D. new
concepts.
ANSWER: A
119. The vendor should supply as soon as the contract is signed.

A. product.
B. documentation.
C. product and documentation.
D. service.
ANSWER:
C
120. End user training will given by .

A. consultant. .
B. vendor.
C. technical support team.
team ANSWER: B
121. are professionals who specialise in developing techniques.

A. Software engineers.
B. Vendors.
C. Technical support team members.
D. Business consultants.
ANSWER: D
122. analyzes the profitability of internal responsibility centers.

A. Profit center accounting.
B. Funds management.
C. Market risk management.
D. Budgetting.
ANSWER: A
123. is responsible for administering each of the phases of the implementation.

A. Vendors.
B. Consultants.
C. Administrative team members.
team. ANSWER: B
124. During ERP implementation should be converted into tasks and should be allocated to the
right people.
A. rules.
B. procedures.
C. methodologies.
D. functionality
ANSWER: C
125. Along with product details, should be included in the documentation.

A. product description.
B. implementation details.
C. training methods.
D. know-
how.
ANSWER: D
126. The consultant should differentiate and decide on the level of customization.
A. requirements and must have.
B. requirements and nice to have.
C. must have and nice to have.
D. requirements and
tasks ANSWER: C
127. sub-system allows the company to analyze financial transactions for a given period.
A. Cash management.
B. Treasury management.
C. Investment management.
D. Treasury
module. ANSWER:
A
128. is the people who will be using the ERP system once it is in place.
A. Management.
B. End-user.
C. Consultant.
D. Vendor.
ANSWER:
B
129. In ERP, supports lead generation and direct mailing campaign.

A. manufacturing module.
B. financial module.
C. purchasing module.
D. marketing
module. ANSWER: D
130. The include package vendor, hardware and peripheral vendor, networking people, consultants,
and employees.
A. testing.
B. training.
C. ERP implementation.
D. ERP
planning.
ANSWER: C
131. sub-system examines the sources of returns.

A. Profitability analysis.
B. investment management.
C. cash management.
D. all the
above.
ANSWER: A
132. The company's objective is to make the package work successfully as documented in the manual.
A. vendor's.
B. consultant's.
C. management's.
D. technical support
team's. ANSWER: A
133. Who is responsible to check and verify the work that is being done satisfactory?
A. Project development team.
C. Vendor.
D. Consultant.
ANSWER: B
134. Before the implementation should sit together and prepare a work plan.
A. vendor and consultant.
B. consultant and management.
C. vendor and management.
D. consultant and company
representative. ANSWER: D
135. Who will lead the process of the work plan?

A. Company representative.
B. Vendor.
C. Consultant.
D. Management.
ANSWER: C
136. Who will point out the issues that are specific to the company during ERP implementation?
A. In-house team.
B. Management.
C. Vendor.
D. End-user.
ANSWER:
A
137. is the tool used to prepare a work plan with quality.

A. CAD.
B. CAM.
C. PERT.
D. Software.
ANSWER: C
138. The frequent monitoring will be done by committee.

A. company representative.
B. executive.
D. implementation.
ANSWER: B
139. Overhead orders sub-system collects and analyzes cost based on .

A. individual internalmeasures.
B. individual external measures.
C. company's internal measure.
D. company's internal
measure. ANSWER: A
140. module facilitates the process of maintaining the appropriate level of stock in a warehouse.
A. HR.
B. Project planning.
C. Material management.
D. Purchasing.
ANSWER: C
141. One of the objectives of executive committee meeting is to address the issuesthat involve .
A. planning phase.
B. testing phase.
C. decisions from the top management.
D. training.
ANSWER:
C
142. Non technical employees and managers can act as functional experts during .
A. post implementation.
B. pre-implementation.
C. implementation.
D. training.
ANSWER:
B
143. The training is a process.

A. ongoing.
B. new.
C. difficult.
D. time
oriented.
ANSWER: A
144. The long term use of ERP could change the border organization in terms of its .
A. enterprise.
B. structure
C. function. .
D. structure and
function ANSWER: D
145. Most companies use to help with the implementation process.

A. consultants.
B. vendors.
C. employees.
D. end-users.
ANSWER: A
146. For ERP implementation, the representatives should select from .

A. one department.
B. each department.
C. in house team.
D. executive committee.
ANSWER: B
147. analyzes where overhead occurs within the organization.

A. Controlling.
B. Asset accounting.
C. Cost center accounting.
D. Product cost
controlling. ANSWER: C
148. bringing out ERP application management tools.

A. Vendors.
B. Consultants.
C. Employees.
team. ANSWER: A
149. Many companies offering for help desks.

A. packages
B. prepackages ERP support knowledge base.
C. documentation.
D. knowledge
base. ANSWER: B
150. streamlines procurement of required raw material.

A. Marketing module. .
B. Financial module.
C. Manufacturing module.
D. Purchasing
module. ANSWER: D
Staff Name
Kavitha K .

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http://172.16.1.50/printqp.php‘?IieadinyIII BSC CS [2017-2020 Batch].

Dr.G.R.Damodaran College of Science

III BSC CS [2017-2020 Batch]

1. MRP stands for

2. ERP supports currency value.

3. Who are the primary users of ERP systems?

4. The most important step of ERP implementation is phase.

5. An enterprise is a group of people with

7. An information system produces information using the cycle.

8. Of the various risk factors, are the most critical.

9. The traditional business system is called as

11. approaches reduces data redundancy and provide updateinformation.

13. The maintains reports of warehouse supplies.

C. ERP Resource module.

14. Customer specific products are also known as

17. Expand BPR.

19. is a key issue in the formation of strategic plans in companies.

20. The business information has fundamental characteristics.

22. is the first phase in BPR.

25. The reengineering team must consider in the redesign of a process.

26. The contains models of the redesigned organizational structure.

27. Which of the following comes under technological issues?

28. The primary concept of is that storing huge amount of data.

30. W.H.Inmon is credited asthe father concepts.

34. Data mining is a powerful new technology to from large databases.

38. The OLAP concept has rules.

39. OLAP transforms data warehouse data into

40. Which ERP Package is developed by an Indian Company*

41. focus on the process of communicating, teaching, demonstrating and

43. information is computed data that usually reflects complex relationships.

45. The computation of the is one of the most complex calculations.

47. is one of the benefits of supply chain management.

48 is a track-proven technology applicable to every company.

51. The three fundamental characteristics of information are

52. The main drawback of legacy system is

53. is group of people with common goal.

54. The three performance related measures are

56. Most organizations are implementing or planning to implement

57. ERP system is for

58. The cost of ERP is

61. ERP implementation process has phases.

62. In pre-selection phase, packages will be selected.

64. Baan company is strong in

65. What is the strategy of package evaluation?

67. In phase roles are identified and responsibilities assigned.

68. The project planning phase will be headed by

69. Normally the ERP package needs of company's functional

72. Baan company users an automated configuration tool is known as

74. In which phase, data conversion is done?

76. is the last phase in ERP implementation life cycle.

77. Which is the important thing the selection of package"

78. Generally an ERP implementation can be divided into phases.

79. Which is the first phase in ERP implementation?

81. Which is the most critical phase in ERP implementation?

83. During the second phase of ERP implementation will be created.

84. Which phase is most difficult phase in ERP implementation?

85. The end-user and managers are trained

86. is one of the activities in getting down to work.

87. ERP packages are and set of functionalities.

88. In the initial stages ERP packages were targeted at industry.

89. process decides the success or failure of the project.

90. To evaluate the process during implementation is essential.