Emotional Intelligence: Better Decision Making: Presented By: Mick Lavin MBA, Dip. Executive Coaching
Emotional Intelligence: Better Decision Making: Presented By: Mick Lavin MBA, Dip. Executive Coaching
Know thyself
Socrates (ca. 400 BC)
What is Emotional Intelligence?
• Simply: the awareness and understanding of
emotions
• How does this help us?
– Being aware of our emotional state gives us
options to consider our responses
– Understanding emotions in others helps us know
what may be happening in the other person
What are Emotions?
• Typically they are a response to events of
concern, triggering physiological and
psychological changes in the person that
motivate behaviour.
• Self-management competencies
• Emotional self-control
• Achievement orientation
• Positive outlook
• Adaptability
How can Emotion Intelligence
effectively assist in Decision Making?
• By helping us to better understand our
triggers and manage automatic reactions
• By enabling us to STOP and choose a
‘response’
• By helping us better assess our mood state
and recognise this in others
• By enabling us to respond to new
opportunities
• By helping us stay optimistic
Nutrition, Mood, and Emotions
• Blood sugar levels impact your ability to
manage your mood
• Eating the right foods, in the right way, at the
right time can help us in better managing our
Emotional Intelligence
Tips! Making Better Decisions
• Sleep
• Caffeine
• Meditate
• Reflect / Journal
• Understanding physiological/bodily signs
• Understanding Emotional states within yourself
• Understanding Emotional states within others
• Understanding your values
Better Decisions
• We make better decisions when we act on information
from our feelings, our instincts, and our intuition, as
well as on information coming from our rational
intellect. It is our emotional brains, after all, that allows
us to access memory and assign weight or preference
to the choices we face at work and in our personal
lives. It is our Emotional Intelligence that guides us in
controlling or accessing emotions when we must adapt
to change, get along with others, or deal with stress.
Performance and leadership in any organizational
setting are both influenced by EQ
• Source: The Science Behind Emotional Intelligence, Emily A. Sterrett, Ph.D. 2014, HRD Press, Inc.