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Knowledge Base Article: 000488404

NetWorker: How to perform a Networker BMR (Bare Metal Restore) of a VMware VM that uses VMXNET3 NIC
card(000488404)
Primary Product: NetWorker
Product: NetWorker,NetWorker 9.0,NetWorker 8.2,NetWorker 8.1

Last Published: Thu Sep 27 18:37:30

Version: 2 Article Type: How To Audience: Level 30 = Customers
GMT 2018
Summary:

Instructions: NOTE: The information in this Article is provided as a guidance for performing a BMR restore with the
VMXNET driver. The Networker Administration Guide's section 'Windows BMR limitations and
considerations' documents the limitation with the use of the VMXNET driver with BMR. There could be
other ways to load custom NIC drivers during BMR, this article documents one possible workaround.

Windows BMR for Windows 2012 R2:

1. On a existing test Windows 2012 R2 VM (that has Vmware tools installed) and is using a
VMXnet3 NIC card, add a small 1GB hard disk. Format the drive that was added, and assign a
drive letter like E: to the newly added drive.

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2. Copy the VMware drivers required for VMXnet 3 NIC from an existing VM to the host in step 1.
The drivers can be found under:
C:\program files\Common Files\VMware\Drivers.

Copy the driver to the ‘E:\’ drive (the disk that was newly added in Step 1)

3. Shutdown the test VM

4. For the BMR:

4a. Create a new VM for BMR. Add the required number of disks, that is, make sure it has all
disks for all critical volumes that were backed up for the client host being recovered and the
size of the critical volumes are at least as large as the original disk was.

For example, if the VM being recovered had C: and E: drive as critical volumes with a size of
60 GB and 50 GB, respectively, then the new VM should have disks of this capacity, or
greater.

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4b. Add a NIC to the VM and select the type to be VMXnet 3 NIC

4c. Add another disk to the VM and select ‘existing disk’ from the VMware Wizard
and point it to the disk that was created in Step 1 (the 1 GB disk)

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4d. Point the CD/DVD of the VM to the ISO image for the BMR that was downloaded from the
EMC support website.

For example, “NetWorker_8.1.1.280_Windows_BMR_Wizard_x64_WinPE_50.iso”

This ISO needs to be copied to a datastore accessible to the VM:

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5. Power on the VM for BMR. The first screen looks as below:

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6. Click ‘Next’ and you will see the following: (Select Network Interface Screen)

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NOTE: The network information does not show the driver for the VMXNet3 as the BMR
ISO image does not contain this VMware Driver.

7. Click on the button ‘Load Driver..’

8. Click on ‘Look in’ down arrow:

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NOTE: Here the C: drive is the 1 GB disk that was added that contains the drivers for
the VMXnet3. Select the C:\ drive.

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9. Browse the ‘Drivers’ folder and navigate to the drivers for the VMXnet3

9a. Under ‘VMXnet3’ folder you see the driver file.

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10. Select the ‘inf’ for vmxnet3 file and click ‘open’ and it will show the VMxnet3 Ethernet
Adapter driver

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11. Click ‘Next’ and you get ‘Configure hostname and Network’ screen. Populate the
required fields.

NOTE: The hostname would be the original hostname that you are trying to recover. This name will
be used by Networker to browse the backups for BMR. The IP address will be the IP required to
communicate with the Networker server.

12. Click next and you will see the following screen ‘Available Disks’ after the NIC is
configured :

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13. As a additional check, click on the ‘command prompt’ window in the background and run
‘ipconfig /all | more’ to verify that TCP/IP has been configured successfully:

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13a. Test communication with the Networker server by pinging the IP address of the
server or the hostname.

If the hostname of the Networker server does not resolve to a IP address, update
the ‘hosts’ file under the path ‘X:\Windows\System32\drivers\etc’

14. Go back to the GUI screen and click ‘next’ and you get ‘select Networker server’

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In the ‘Server’ field put the networker server name and click next.

15. Select the backup you want to recover:

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16. Click ‘Next’ and you get ‘savesets to restore’ screen

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17.Click Next. Which prompts with the ‘Bare Metal Recovery’ summary.

NOTE: the warning of disk will be formatted and existing data will be lost. Ensure no disks with data
are attached to the VM.

18. Click on the ‘Restore’ and you get a warning screen. Acknowledge and proceed:

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19. Click ‘ok’ and the restore starts:

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20. Monitor the progress of the recovery from the NMC GUI:

21. After the recovery completes, monitor the status on the BMR screen and reboot.

22. Login to the VM to verify success of restore.

Notes:

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Primary Product: NetWorker

Product: NetWorker,NetWorker 9.0,NetWorker 8.2,NetWorker 8.1

Article Properties: Validation Status: Approved Original Create Date: Mon Aug 29 01:57:55 GMT 2016
Channels: First Published: Mon Aug 29 01:52:07 GMT 2016
Originally Created By: Felix Pinto Last Modified: Thu Sep 27 18:37:30 GMT 2018

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