OET Official Blog Notes
OET Official Blog Notes
In English we have many adjectives for pain including stabbing (bıçaklama), terrible,
slight (hafif), shooting (ateş etme)…
Some adjectives describe the intensity of the pain while other adjectives describe the
frequency of the pain.
It is important to be familiar with pain adjectives patients typically use as well as the
information the adjective gives you about how the pain makes them feel.
Example of pain rating (1 is the most painful, 5 is the least
painful)
dull – 5 (Donuk)
burning – 2
excruciating – 1 (Dayanılmaz)
nagging – 4 (Dırdır)
throbbing – 3 (Zonklama)
Reporting verbs are a simple but effective way of improving your sentences. Not
only does it prevent your writing from becoming repetitive and boring, it can also
help you better interpret what the writer or speaker is saying.
You can usually replace ‘said’ with a far more descriptive verb which gives the reader
or listener information about how the speaker was feeling at the time.
Good alternatives for the referral letter are: complained, mentioned, stated,
demanded, explained etc.
Example sentences:
‘ Sally complained she had been kept waiting for more than
1 hour.’
‘ James’ mother mentioned he is not sleeping as well as
normally’
Practice task:
Take a look at the sentences below and use a reporting verb to replace ‘said’.
‘Frank said the music in the waiting room was too loud.’54trfd7
‘Priya said that the medicine needs to be stored at 36-degrees Celcius.’
This week’s post is going to tackle a word that causes many of you problems and it
all comes down to your choice of 1 single letter: is it ‘s’ or ‘c’ that you want? Many of
you are aware that the word has 2 forms noun and verb – but it is knowing which
one you need in the sentence you are forming – is it advice or advise?
Advice
Let’s focus on advice the noun first of all. Advice is similar to information, which we
give to patients about their health. Advice is also like information in that it is
uncountable. Please do not write or say: ‘Zoe’s mother was given advices’, as it just
makes your reader or listener feel a bit queasy. Generally speaking you can use it in
its uncountable form:
‘Can I give you advice?’
However, if you want to specify how much advice you are going to provide then, like
information (or cake if this gives you a good visual to remember), you can add a
number + pieces:
‘I want to give you 3 pieces of advice.’
Less specific? just add ‘some’:
‘Mrs James mentioned the doctor had given her some advice
about lowering her blood pressure.’
When using advice the noun, you need to use the right words before and after it. So,
as you have seen from the examples, we ‘give’ someone advice but we don’t ‘make’
or ‘have’ advice. We can ‘take’ advice, which has the meaning of asking a medical
professional for help about a problem e.g.
‘The physiotherapist recommended the patient take advice
from a knee surgeon before making a final decision about
surgery.’
In your writing task, you are likely to use it in a passive statement such as:
‘the patient was given advice to avoid heavy lifting for 1
week.‘
In this type of statement, an infinitive verb follows advice to detail what the advice is.
Having difficulties using advice or advise is not restricted to writing. It also causes
problems with its different pronunciation: advice is pronounced with an /s/ sound
and sounds just like ‘ice’ while advise is pronounced with a /z/ sound and sounds like
the ‘s’ in realise.
Advise
So, advise the verb. Advise is the action of providing information (advice) to patients:
‘I strongly advise you to reduce the number of cigarettes you
smoke every day.’
As with this example, you can add adverbs in front of advise to emphasise your
meaning. Other adverbs that collocate include: definitely, seriously, generally and
specifically.
Advise can have a number of options after it. In the last paragraph was an example
when advise is followed by a pronoun but it can also be followed by: an adjective-
noun combination:
‘Physiotherapists advise regular exercise is the best way to
regain mobility’;
a gerund:
‘I don’t advise eating soft cheeses during pregnancy’
or that:
‘Mr Stevens was advised that his recovery would depend on
his compliance with his prescribed medication.’
(We can omit the ‘that’ in informal speaking and writing).
Try it out
So, it’s over to you now. I have advised you of a few of the rules and you need to try
to put this advice into practice. The main thing to remember is whether you are
trying to communicate advice as a kind of information in which case you need the
noun or advise as a kind of spoken action in which case you need the verb.
Dizzy is an adjective that patients use when they feel unsteady
on their feet.
Sometimes it can lead to the patient fainting (losing consciousness). It could be
related to problems with the inner-ear, which can affect balance, or caused by a
migraine or even hunger. It’s also a symptom of drinking too much alcohol. These
are all things to consider when taking a patient history.
My mother has been having a few dizzy spells in the last month
In this example, dizzy is used with spells which is an informal expression for an
episode of something. The son or daughter is explaining that their mother has had
more than one episode of feeling dizzy in the last month.
A common mistake is using ‘for +ing’ but the infinitive is the correct way to give the
explanation.
TRUE: Mrs Wu requested crutches to help her mobilise after
the surgery.
FALSE: Mrs Wu requested crutches for helping her mobilise
after the surgery.
Mr Sanchez believes he caught a cold from working outside on the weekend.
Catch is a common informal verb patients may use to explain how they developed conditions such as
a cold, the flu or viruses.
Do you know the formal verb equivalent for catch which healthcare professionals might use when
communicating with each other?
1. Kings Cross ER. Set in one of Sydney’s busiest hospitals. This series focuses on
the emergency department and the treatment provided to patients from life-
saving surgery to treating multiple stab wounds. 2. Embarrassing Bodies. A
team of British doctors talk to patients with problems they believe to be too
embarrassing to discuss with their regular GP and provide them with advice
and treatment. At the same time they remove the embarrassment by proving
all bodies are the same. 3. One born every minute. Set in maternity wards
around the UK. This series focuses on the different staff who assist parents-
to-be during labour and birth while celebrating the moment a new child
enters the world. 4. Outback ER. Set in one of Australia’s remotest hospitals,
the staff in this series never know what to expect from one day to the next.
5. Hospital. This series looks at some of the challenges facing the healthcare
system in the UK, the NHS [National Health Service]
It’s important to use collocations correctly as using the wrong combination will be
really obvious to your listener. It can be hard to re-learn incorrect combinations you
have been using for a long time but it will be a noticeable improvement to make.
Splitting :
This adjective is used to describe pain in one specific location: the head.
It is an extreme pain closer on the scale to 10 than 0, when 10 is
the most painful.
It does not have to mean a migraine but a severe headache which makes the
sufferer feels like their head is splitting open.
Direct empathy
Sometimes, you can literally put yourself in someone else’s shoes because you have
experienced the same thing. For example, a midwife who is also a mother can put
herself in an expectant mother’s shoes because she has experienced pregnancy.
Another example could be a physiotherapist treating a patient with tennis elbow
having experienced tennis elbow themselves.
In this case, you can use direct language to show empathy:
I understand your concerns about choosing whether to opt for pain relief during labour. I
faced the same decision myself before I was due to give birth.
Or:
In my experience, the best relief for the symptoms of tennis elbow is complete rest from
the action which caused the injury in the first place.
Indirect empathy
Sometimes though, you can’t so easily imagine what it must be like to be in that
person’s shoes because you have not experienced it for yourself. You might have
treated other patients with similar conditions and prognoses but it’s not the same as
having the experience personally. For example, a doctor who needs to tell a family
that they have not been able to save the life of a family member involved in a car
accident. Or a dentist treating a homeless person with a large number of rotten
teeth.
These situations, therefore, require different more indirect language to show
empathy:
I can’t begin to imagine how you are feeling to receive this news. Please know we did
everything we possibly could to save your family member.
Or:
I can only appreciate it must be a low priority for you to care for your teeth when you are
homeless. Before you leave, I will give you a toothbrush and toothpaste to keep you going
for a while.
It can be a small difference such as the replacement of ‘understand’ with
‘appreciate’. Understand suggests knowledge of something while appreciate is
simply awareness that something is possible.
Making patients feel important
It is human nature that we like to feel that our problem is unique to us. Being
spoken to like we are just one of a crowd has the impact of making us feel
insignificant and unimportant. Choosing the right empathetic phrase can avoid this
for your patient.
For more information about OET’s Speaking sub-test, work your wat through
the resources on the Preparation Portal.
You are most likely to use it in your letter to explain previous medical or social
history.
When describing two events which are both in the past compared to the time of
speaking or writing, then the event furthest in the past is described using the past
perfect. The event more recently in the past is described using simple past.
To form the past perfect you use had + past participle
Stephanie had told her mother she felt sick the morning she
fainted.
Mrs Le had taken the medication as prescribed but it did not
alleviate her pain.