Solution Manual Ethics Across The Profession
Solution Manual Ethics Across The Profession
Solution Manual Ethics Across The Profession
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3. *In which way does the professional bureaucracy differ from the machine bureaucracy?
a. *Its standards originate in self-governing associations outside its own structure.
b. It generates standards through its technostructure.
c. It generates standards enforced by its line managers.
d. It emphasizes the power of office.
4. The fact that professional operators require little supervision suggests that the structure of a professional
organization is that of a(n)
a. innovative enterprise.
b. *inverse pyramid.
c. single purpose structure.
d. laissez-faire power.
6. Which of the following models describes a professional organization built on common interest as the
guiding force, in which decision-making is by consensus?
a. the garbage can model
b. the political model
c. *the collegial model
d. the craft enterprise model
7. *Two unique characteristics of professionals that can lead to both favorable as well as unfavorable
situations are
a. *democracy and autonomy.
b. disinterest and respect.
c. discretion and innovation.
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8. Considerable personal ___________ is required when most of the discretion is put into the hands of single
professionals.
a. strength
b. indifference
c. *judgment
d. loyalty
9. *Resistance to innovation by professionals is due to their
a. reluctance to work individually.
b. *reluctance to cooperate with each other.
c. tendency to think inductively.
d. tendency to see the general in the specific.
10. Change in professional organizations may be brought about best by calling on professionals’ sense of
a. individual freedom.
b. hierarchy of power.
c. technocratic control.
d. *public responsibility.
Essay Questions
1. Mintzberg states that we can best understand professional organizations as upside-down or inverse
pyramid structures, in which the workers “manage their own bosses.” Do you agree with this assessment of
how these organizations function and the roles administrators play with respect to professionals, support
staff, and outside agencies? Why or why not?
3. *Professional associations and organizations differ from trade unions in that they
a. are devoted primarily to members’ economic interests.
b. develop ethical codes to ensure fulfillment of the relevant service.
c. *seek to advance all goals of the profession, including members’ economic interests.
d. seek to advance safety, efficiency, and justice within the profession.
4. In large bureaucratic organizations, supervisors may seek to limit the ___________ of professionals if their
personal judgments are seen to exceed the bounds of acceptable practice.
a. *autonomy
b. skills
c. safety
d. common interest
5. *An important distinction among professionals is between ___________ and consulting work.
a. technical
b. *scholarly
c. confidential
d. economic
10. A ___________ is a permission to perform certain acts provided specified conditions are fulfilled.
a. right
b. social good
c. monopoly
d. *privilege
Essay Questions
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1. According to Bayles, what specific characteristics are shared by most professionals, and how do they
function similarly or differently in both consulting and scholarly professional work? Do you agree with his
assessment? Why or why not?
2. Most professionals are able to discern whether a particular service is within their area of
a. confidence
b. vision
c. contention
d. *competence
5. *Malicious obedience is
a. an unconscious failure to take reasonable care in interpreting the rules.
b. *a conscious failure to take reasonable care in interpreting the rules.
c. understanding that rules cannot always anticipate special cases.
d. taking reasonable care in interpreting the rules.
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9. *Each type of rule-following acknowledges that rules must be interpreted in some way EXCEPT
___________ obedience.
a. *blind
b. malicious
c. strict
d. accidental
10. According to Davies, a comprehensive interpretation of a professional code of ethics should include all but
a. understanding the history of the profession.
b. knowledge of the organizations in which members of the profession work
c. understanding the purpose of the rules as applied to practice.
d. *an interpretation of each rule independently of the others.
Essay Questions
1. How does Davis argue against critics who distinguish between the letter of a rule and the spirit of a rule?
Do his general and specific answers fit with his overall argument about what it means to follow a
professional code of ethics? Why or why not?
2. Only one of the seven different instances Davis provides for “following the rules” lives up to his
conception of what students should be taught in learning their respective professional codes of ethics.
Explain how Davis arrives at this conclusion. Do you think he has argued adequately against his original
criticism of the legalistic view of “merely following the rules”? Why or why not?
3. *When leaders’ actions do not match their values, they lose the ___________ they need to be effective
with their stakeholders.
a. consistency
b. inconsistency
c. *trust
d. justice
4. Unethical leaders sometimes come to think that they are ___________ the rules.
a. guided by
b. bound by
c. dedicated to
d. *exceptions to
6. Who wrote, “The intentions or reasons for an act tell us something about the morality of the person, but the
ends of an act tell us about the morality of the action”?
a. Rakesh Khurana
b. *John Stuart Mill
c. Benjamin Franklin
d. Dale Carnegie
7. *If a leader is ___________, good moral intentions can still lead to an unethical outcome.
a. *incompetent
b. competent
c. overzealous
d. outraged
8. Leaders with overzealous moral convictions may be likely to do any of the following EXCEPT
a. confuse working for God with being God.
b. *realize their moral obligation to consult with experts.
c. forget to get their facts straight.
d. forget to follow standard health procedures.
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9. *The moral margin of error is much smaller for leaders than for others because
a. they are not in the public eye.
b. the effect of their actions on others is not noticeable.
c. *the effect of their actions on others is greater.
d. the effect of their actions on others is smaller.
Essay Questions
1. According to Ciulla, it is difficult to find examples of leaders who are both ethical and effective. Do you
agree with Ciulla that this is the case and that it is important for educators to not only teach their students
“how to do things right” but also to “do the right thing”? Why or why not?
A good essay will either:
Argue for Ciulla’s position on how these qualities are related in both the education and
professional life of a leader, providing solid reasons and appropriate examples from the article as
well as those of your own; or
Argue against Ciulla’s position on how these qualities are related in both the education and
professional life of a leader, providing solid reasons and appropriate examples from the article as
well as those of your own.
2. Ciulla emphasizes humility as a character trait of a good leader. Do you agree with her depiction of how
humility functions with respect to being an ethical and effective leader? Why or why not? Provide specific
examples.
A good essay will either:
Articulate and defend Ciulla’s view on the role of humility in the professional life of a leader,
citing appropriate examples from the article in addition to those of your own; or
Articulate and refute Ciulla’s view on the role of humility in the professional life of a leader,
countering examples from the article in addition to those of your own.
2. The special relationship between professionals and clients, according to Wasserstrom, is generally due to
___________ behavior.
a. passive
b. *role-differentiated
c. cognitive
d. impulsive
3. *In comparing lawyers to parents and scientists, Wasserstrom is making the point that
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7. *The relationship of inequality between lawyers and clients is intrinsic to the existence of professionalism
for all of the following reasons EXCEPT
a. lawyers possess expert knowledge.
b. lawyers possess technical language.
c. clients lack the objectivity required to effectively represent themselves.
d. *clients are in a position to evaluate how well the professionals perform.
8. According to Wasserstrom, lawyers tend to see their clients as ___________ rather than persons.
a. *objects
b. experts
c. professionals
d. adults
9. *Paternalism occurs when
a. clients think they know better than their lawyers.
b. *lawyers think they know better than their clients.
c. clients are patronizing toward their lawyers.
d. lawyers behave in a weak and vulnerable manner toward their clients.
10. “Deprofessionalizing the law,” according to Wasserstrom, would
a. strengthen equal partnership in the lawyer–client relationship.
b. strengthen the amoral approach of lawyers toward their clients.
c. weaken the ethical codes of lawyers.
d. *weaken features of the lawyer–client relationship that produce paternalistic and impersonal
relationships.
Essay Questions
1. Do you agree with Wasserstrom that the unequal relationship between lawyers and clients leads to viewing
clients not as adult persons but more as children or even objects? Why or why not?
A good essay will either:
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Argue that Wasserstrom is correct in his determination of how lawyers view clients and present
corroborating reasons and examples drawn from the text in support of this thesis; or
Argue that Wasserstrom is incorrect in his determination of how lawyers view clients by
presenting your own corroborating reasons and examples countering this thesis.
2. Wasserstrom believes that lawyers should be more rather than less moral in fulfilling their duties toward
clients and presents a number of reasons in support of this thesis. Present his argument clearly, stating
these supporting reasons, and discuss whether or not you are in agreement with the author and why.
4. Gorovitz finds strengths and weaknesses in Aristotle’s view that the best way to bring moral judgment
within the sphere of education is
a. habitation.
b. *habituation.
c. memorization.
d. visualization.
5. *A good physician needs to strike a balance between ___________ and ___________ to successfully
interact with patients.
a. habituation; novelty
b. behavior; cognition
c. *detachment; sensitivity
d. intellect; intelligence
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6. The film of the badly burned victim focuses on which of the following ethical issues?
a. beginning-of-life issues
b. stem cell research
c. *the right to refuse treatment
d. the allocation of medical resources
7. *The author discusses a number of methods for incorporating ethical and moral issues into the medical
curriculum. Which is the one he favors?
a. at the beginning of the curriculum
b. *intermittently, throughout the curriculum
c. at the end of the curriculum
d. during internships and on-the-job training
8. Since physicians are often asked to provide expertise in matters of public policy, they also need to have
been trained in ___________ responsibility.
a. surgical
b. technical
c. historical
d. *social
9. *According to Gorovitz, medical school admission committees could elevate the character of future
doctors by selecting students who
a. do not perform well in premed courses but demonstrate concern for the humanistic side of health
care.
b. *perform superbly well in premed courses in addition to demonstrating concern for the humanistic
side of health care.
c. focus exclusively on the premed requirements of the sciences.
d. focus exclusively on the humanities and philosophy.
10. Since medical science changes through time, medical ethics should NOT be taught as a
a. response to changing technology.
b. response to changing law.
c. changing body of information.
d. *fixed body of information.
Essay Questions
1. Gorovitz’s main thesis is that medical education ought to focus more on ethical issues in the course of
teaching students the technical skills and knowledge necessary for becoming physicians. What reasons and
examples does he provide in support of this view, and how would you evaluate the importance of this
view?
A good essay will either:
Argue for Gorovitz’s view by stating his reasons and examples followed by a detailed
comparison to the need for increased ethical awareness in another profession (such as the law,
education, counseling, consulting, etc.); or
Argue against Gorovitz’s view by countering his reasons that (i) what is taught currently in
medical schools is sufficient, (ii) medical ethics cannot be taught, only learned in practice, or
(iii) medical ethics should be taught only to undergraduates, not in medical school.
2. Gorovitz mentions a number of avenues that could be pursued by which more adequate and applicable
moral education could be brought into medical education, finding one more promising than the others. Do
you agree with his assessment in this case? Why or why not? If so, explain what this addition to the
medical curriculum would impart to students. If not, what might be a better way to accomplish this task?
A good essay will either:
Articulate the various methods and provide your reasons for agreeing with Gorovitz, specifically
by stating how and why this particular method is important; or
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Articulate the various methods and provide your reasons for disagreeing with Gorovitz, adding
your own version of what might work better to accomplish this task.
4. According to Stovall, professional ethics characterized as Aristotelian ethical virtues support the individual
in building
a. self-interest.
b. confidence.
c. financial security.
d. *a successful career.
5. *Stovall states that the ___________ of a profession is that which uniquely specifies it as the profession it
is.
a. ethics
b. status
c. *function
d. education
6. Which of the following is NOT a hazard of professional development, according to Stovall?
a. confusing personal monetary gain with the profession’s purpose in society
b. valuing personal social status over the profession’s function in society
c. *consciously reflecting and judging our own values and behavior
d. conflating the value of careers with the social value of our professions
7. *Stovall states that the exercise of professional virtue requires, above all else,
a. recognition.
b. ambition.
c. self-interest.
d. *self-awareness.
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8. For Aristotle, it is the virtue of ___________ that mediates between human rationality and professional
behavior.
a. *practical wisdom
b. theoretical wisdom
c. intuition
d. aspiration
9. *In a well-ordered society, according to Stovall, the virtuous professional is the ___________ professional.
a. functional
b. practical
c. *successful
d. essential
10. Teaching professional ethics, for Stovall, should occur both in the ___________ and ___________
environments.
a. virtuous; dishonorable
b. virtual; habitual
c. *educational; professional
d. national; international
Essay Questions
1. Do you agree with Stovall’s description of the role of professional self-awareness in mitigating the
extremes of narrow, personal ambition and unrealistic idealism? Use Stovall’s example of the
engineering profession to illustrate your answer.
A good essay will either:
Argue for Stovall’s view, providing his own and your own reasons in support of this thesis,
using the engineering profession to illustrate your defense of this view; or
Argue against Stovall’s view, countering Stovall’s reasons for this view with your own reasons
for the opposing thesis, using the engineering profession to illustrate your refutation of this
view.
2. Stovall discusses the relationship between being professionally virtuous and having a flourishing and
successful career, understood as following from Aristotle’s model of the ethical virtues. Do you agree with
his assessment? Why or why not?
A good essay will either:
Argue for Stovall’s view, providing his own and your own reasons in support of this thesis and
illustrations from examples from this article; or
Argue against Stovall’s view, countering Stovall’s reasons for this view with your own reasons
for the opposing thesis and illustrations from your own experience.
2. How do personal considerations, such as being single or having children, play a role in deciding who
should be able to hold more responsibility or devote more time to one’s daily profession or work? Should
considerations such as these be relevant in a case like Diane’s? Explain your answer.
1. Nick Denton mentions a number of positive characteristics of part-time as opposed to full-time workers.
How did he arrive at these views? Do you find them convincing? Offer reasons of your own that either
support or undermine Denton’s views about part-time work.
2. The authors in this chapter have presented various approaches to understanding the relationship between
professional ethics and one’s colleagues, clients, supervisors, and oneself. Do you think a 120%-er would
necessarily be more or less professionally ethical than an 80%-er? Why or why not?