Ms5e Mba - HR - 2019 21

Institute of Management Studies
Devi Ahilya Vishwavidyalaya, Indore
SYLLABUS
M.B.A. (HUMAN RESOURCE)
( FULL -TIME) 2 YEAR
PROGRAM CODE- MS5E
(Semester – I To IV)
Batch
(2019 - 21)
Address
Institute of Management Studies, Devi Ahilya Vishwavidyalaya
Indore (MP) India 452001
INSTITUTE OF MANAGEMENT STUDIES, D.A.V.V, INDORE
PROGRAMME CODE: MS5E
MBA (HUMAN RESOURCE) 2 YEARS
OBJECTIVES:
1. To prepare the students in such a way so that they become capable and confident Human
Resource professionals at the end of the program.
2. To equip the students with the concept and methods of Human Resource enabling them to
plan, design and carry out HR plans / strategies.
3. To enable students understand concepts, tools and skills for HR research and analysis and
its application in the efficient conduct of business.
4. To enable the students to gain acumen, insight and through knowledge relating to the
various aspects of HR.
5. Offer a platform for gaining developing thinking ability from the perspective of a HR
professional
6. To enable student develop the ability to take rationale and informed decisions by taking
into consideration the different perspectives and their outcomes related to Human
Resource.
PROGRAMME OUTCOMES MBA (HR)

Demonstrate the knowledge of basic concepts and theories of management to solve corporate
problems using the available resources. Identify business opportunities so that students go for
new start ups. Apply reasoning informed by the contextual knowledge to make the
organization and the society prosper. Work ethically in the organizations and have a strong
value system. Work effectively as an individual, and as a member or leader in various teams
in various organizational settings. Have a sound communicate with all the stakeholders.
Engage in life-long learning.
IMPORTANT POINTS TO BE NOTED BY STUDENTS
The programs at IMS are governed by “ORDINANCE NO. 14” of the university. The
ordinance is available on the university website. The selected important points that
MUST be noted by the students are as follows:-
8. Requirement of attendance will be as per University Ordinance governing the

examinations or the guidelines of the statutory body. In general attendance of atleast
seventy-five percent of lectures and practical separately will be required in
each course to sit in the semester end examination. For special reasons such as
prolonged illness deficiency in percentage of attendance not exceeding fifteen
percent of the total number of lectures delivered and practical/sessional held in each
course may be condoned by the Vice Chancellor.
10.1 Each course will be assessed for 100 marks, out of which 60 marks will be
for end semester examination and 40 marks will be for continuous
evaluation.
10.2 During the semester, a teacher offering the course will do the continuous
evaluation of the student at three points of time by conducting three tests of 20
marks each. Of these, two must be written tests and the third may be
written test / Quiz / Seminar/ Assignment for theoretical courses. Marks
obtained in two best tests out of three will be awarded to the student. In
each course, there shall be End Semester Exam. of 60 marks. Each student has to
appear in at least two tests and End Semester Examination; otherwise, the student
will be awarded Ab Grade in that course.
10.4 Total of marks obtained in end-semester examination and best two tests under
continuous evaluation will decide the grade in the course.
NEW CODE LIST AS FOR UNIVERSITY
(BATCH 2019-21)
S. No CODE COURSE NAME CREDIT
SEMESTER I
1. MS5E-501 Fundamentals of Management 3
MS5E-503 3
2. Quantitative Methods
MS5E-505
3. Business Accounting 3
MS5E-507 3
4. IT For Business Applications
MS5E-509 3
5. Business Communication
MS5E-511 3
6. Business Ethics and Management by Indian Values
MS5E-513 3
7. Organizational Behaviour – I
MS5E-515 3
8. Human Resource Management
MS5E-551 3
9. Comprehensive Viva Voce
SEMESTER II
10. MS5E-502 Organisational Behaviour – II 3
11. MS5E-504 Human Resource Development 3
12. MS5E-506 Business Process Transformation and HRM 3
13. MS5E-508 Labour Laws-I 3
14. MS5E-510 Managerial Economics 3
15. MS5E-512 Marketing Management 3
16. MS5E-514 Research Methodology 3
17. MS5E-516 Operations Research 3
18. MS5E-552 Comprehensive Viva Voce 3
SEMESTER III
19. MS5E-601 Social Industrial Psychology 3
MS5E-603 3
20. Labour Laws – II
MS5E-605 3
21. Manpower Planning, Recruitment & Selection
MS5E-607 3
22. Human Resource Information System
MS5E-629 3
ELECTIVES COURSES – DSICIPLINE CENTRIC(Any Four)
MS5E-621 3
24. Service Marketing
MS5E-623 3
25. Training and Development
MS5E-625 3
26. Managerial Counselling
MS5E-627 3
27. Operations Management
MS5E-615 3
28. Entrepreneurship
MS5E-631 3
29. Corporate Governance
SEMESTER IV
30. MS5E-602 Strategic Human Resource Management 3
MS5E-604 3
31. Organizational Change & Development
MS5E-606 3
32. Compensation and Reward Management
MS5E-610 3
33. Conflict And Negotiation Process
MS5E-652 3
ELECTIVES COURSES – DSICIPLINE CENTRIC(Any Three)
MS5E-622 3
35. Knowledge Management
MS5E-624 3
36. Leadership Power and Politics
MS5E-626
37. Performance Management 3
MS5E-628 3
38. HR Analytics
MS5E-630 3
39. International HRM
ELECTIVES GENERIC (Any One)
MS5E-654
40. Student Research Project 3
MS5E-656
41. Decision Making Skills 3
SEMESTER I
INSTITUTE OF MANAGEMENT STUDIES
M.B.A. (HUMAN RESOURCE) MS5E
Semester I
Batch (2019-21)
Subject Name FUNDAMENTALS OF Subject Code MS5E-501
MANAGEMENT
Total Credits 03
Subject Nature: GENERIC
Course Objective:
 To expose the students to the different functions performed by managers, the roles
they have to perform for those functions , and the knowledge and skills they have to
develop for the roles through real life examples and cases;
 To provide the necessary foundation for all other courses based on management
practices across the world
Learning Outcome:
At the end of the course students should be able to;
1. De7fine Management and explain how management differs according to level and
whether a manager is a line manager or an enabling role.
2. Briefly describe and contrast four models of management; rational, goal, scientific,
human relations, open systems
3. Describe and attain some elementary level of skills in the main management
processes; planning, organizing, decision making and control.
Examination scheme:
The faculty member will award internal marks out of 40 based on three assessments of 20
marks each of which best two will be considered. The end semester examination will be
worth 60 marks having theory and cases/practical problems.
Class
Course Contents Room
Contact
Sessions
1.1Concept and Nature of Management
1.2 Role and responsibility and functions of Manager
UNIT –I 1.3 Managerial Skill and organization hierarchy 07
Management 1.4 Evolution of Management thoughts –

Concept and (Classical School, Taylor, Fayol & Weber’s Contribution )
Theories 1.5 Neoclassical Theory (Elton Mayo Contribution)
Modern Theory (Contingency & System Approach)
Unit-2 2.1 Nature and purpose of planning. 08
Planning 2.2 Types of Planning,
2.3 Planning Process
2.4 Nature and Objectives, MBO; Process, benefits and
limitations.
Unit-3 3.1 Nature and process of planning
Strategies, 3.2 Strategies planning process
08
Policies and 3.3 TOWS Matrix, Porter’s
Planning 3.4 Porter’s Generic Competency Model
3.5 Planning & Forecasting.
Unit- 4 4.1 Nature and Purpose of Organizing,
Organizing 4.2 Organizational Design & Types
4.3 Organizational Structure; Departmentalization. 09
4.4 Line/Staff Authority & De centralization, Delegation.
Unit -5 5.1 Concept and Process of Control,
Controlling 5.2 Control Techniques
5.3 Human aspects of Controlling, 08
5.4 USE of IT in Controlling
Unit-6 6.1 Decision Making;

Decision 6.2 Nature, Types,& Scope of Managerial decision Making
05
Making process
6.3 Models of decision making
6.4 Certainty in decision making
TOTAL CLASSROOM CONTACT SESSIONS 45
Learning Resources:
Horold Koontz, O’Donnell and Heinz Weihrich, “Essentials of Management’ New Delhi,
Tata McGraw Hill, Latest Edition.
R.D. Agrawal, “Organization and Management” New Delhi, Tata McGraw Hill Latest
Edition.
Horold Koontz, Heinz Weihrich, “Management: A Global Perspective” New Delhi Tata
McGraw hill, Latest Edition.
Robert Krietner, “Management” Houghton Miffin CO. Latest Edition.
Stephen Robbins "Management" 8th Ed. New Delhi Pearson Latest Edition.
Semester I
Batch 2019-21
Subject Name QUANTITATIVE METHODS Subject Code MS5E-503
Total Credits 03
Subject Nature: ABILITY ENHANCEMENT
Course Objective:
 To expose the students to the different statistical tools used by managers for effective
decision making. through real life examples and cases;
 To provide the necessary foundation for all other courses.
Learning Outcome:
1. Interpret the data to get solutions to the problems in the corporate world.
2. Classify, present the data as per the requirements of the practicing managers.
3. Describe and attain some elementary level of mathematical and statistical skills for the
management processes; planning, organizing, decision making and control.
Examination scheme:
The faculty member will award internal marks out of 40 based on three assessments of 20 marks
each of which best two will be considered. The end semester examination will be worth 60 marks
having theory and cases/practical problems.
Class
Contact
Sessions
1.1. Sets, Functions, and Progressions
UNIT –I 1.2 Functions, 08
Sets, Functions, 1.3 Progressions (with specific applications to compounding and
and discounting techniques)
Progressions
Unit-2 2.1 Determinants and Matrices Types of matrices, 07
Determinants 2.2 Operations on matrices,
and Matrices 2.3 Ad joint matrix and Inverse matrix,
2.4 Solution of simultaneous linear equations using matrices,
2.5 Input / Output analysis.
Unit-3 a. Introduction to Statistics:
Introduction to b. Introduction to Measurement of Central Tendency 06
Statistics c. Introduction to Measurement of Variations
Unit- 4 4.1 Probability: Concepts
Probability 4.2 Additive and Multiplicative Theorem 08
Theory and 4.3 Conditional Probability, Baye’s Theorem,
Probability 4.4 Binomial, Poisson and Normal distributions- their
Distributions characteristics and applications
Unit -5 5.1 Correlation (Karl Pearson’s and Spearman’s Coefficient),
Correlation & 5.2 Methods of computing simple regression.
Regression 06
Unit-6 6.1 Time Series and its Components,
Time Series 6.2 Models of Time Series
6.3 Methods of Studying Components of Time Series: 06
Measurement of trend, Measurement of seasonal variations
Measurement of cyclic variations
Unit – 7 7.1 Decision making process
Statistical 7.2 Decisions under Uncertainty and Decisions under Risk 04
Decision
Theory
Text Reading: Latest Editions
1. J.K. Sharma, “Mathematics for Management and Computer Applications”, New Delhi, Galgotia
Publication,
2. S. Saha, “Business Mathematics and Quantitative Techniques”, Calcutta, Central Book Agency.
3. Richard I. Levin and D.S. Rubin, “Statistics for Management”, New Delhi: Prentice Hall of India.
4. S. P. Gupta, “Statistical Methods”, New Delhi, Sultan Chand and Sons.
5. D. C. Sancheti and V. K. Kapoor, “Statistics: Theory, Methods and Applications”, New Delhi:
Sultan Chand and Sons.
6. D.N. Elhance, Veena Elhance and B. M. Aggrawal, “Fundamentals of Statistics”, Allahabad: Kitab
Mahal.
SEMESTER I
Batch 2019-21
SUBJECT NAME BUSINESS ACCOUNTING SUBJECT CODE MS5E-505
TOTAL 03
CREDITS
SUBJECT NATURE: GENERIC
COURSE OBJECTIVE:
To acquaint participant with the basic concept of Financial Accounting and Cost Accounting.
LEARNING OUTCOME:
1. Understand basics of double entry system and other accounting system, basic of
accounting, maintaining of accounting books as per accounting cycle and preparation of
trial balance.
2. Finalize Accounting Statements of Individuals.
3. Understand basic of Cost Accounting and related decision criteria.
EXAMINATION SCHEME:
each, of which best two will be considered. The end semester examination will be worth 60
marks consisting of two sections A and B respectively. Section A will be of 12 marks and have
two theory questions out of which a student will be required to do any one. Section B will be of
48 marks and have five numerical/cases out of which a student will be required to do any four.
COURSE CONTENTS No. of

Sessions
1.1. Accounting Evolution, Significance,
1.2.Accounting Principles, Concepts &Conventions, GAAP,
UNIT –I Overview of International Accounting Standards, 08
1.3.Accounting Equation,
Introduction to
1.4. Concept of Capital and Revenue,
Accounting
1.5.Types of Accounts,
1.6.Rules of Debit and Credit.
Unit-2 2.1.Recording of Transactions – Preparation of Journal, 12
Accounting Ledger,Trial Balance and Closing Entries including
Cycle Numericals.
2.2.Preparation of Financial Statements: Trading and P & L
Account and Balance Sheet- Concepts, Format of P&L A/C
and Balance Sheet with Adjustments (Vertical &Horizontal
Formats), including Numericals.
Unit-3 3.1.Concept, Meaning, Nature, Causes of Depreciation and Other
Related Terms.
Treatment of 3.2.Methods of Depreciation: SLM and WDV Methods including 05
Depreciation Numericals.
Unit- 4 4.1.Understanding and Classifying Cost, Elements of Cost,
Introduction to Component of Total Cost, Classification of Costs and Format,
Cost 4.2.Preparation of Cost Sheet and Tender including Practical and 10
Accounting Numericals.
Unit -5 5.1.Meaning of Standard Cost &Variance, Cost Variance –

Standard Determination of Direct Material Variance, Direct Labor
Costing, Variance, Sales Variance and Control of Variance, including
Variance Numericals.
Analysis 5.2.Types of Budgets. 09
and Budgetary 5.3.Relationship of Standard Costing and Variance Analysis with
Control Budgetary System including Nemericals.
Unit-6 7.1.Concept of Inflation Accounting,
Contemporary 7.2.Human Resources Accounting.
1
Issues in
Accounting
TOTAL SESSIONS 45
Learning Resources:
R.L. Gupta, and V.K. Gupta, “Principles of Accountancy”, Sultan Chand & Sons.
S.N. Maheshwari, “Introduction to Accounting”, Vikas Publishing House, New Delhi.
S. N. Maheshwari, “Cost Accounting, Theory and Problems”, Vikas Publications,New Delhi.
S.P. Iyangar, “Cost Accounting”, Sultan Chand & Sons.
Robert N. Anthony and James S. Recee, “Accounting Principles”, A.I.T.B.S. Pub. and
Distributions, New Delhi.
R.P.Rastogi, “Graded Problems and Solutions in Financial Management”, Galgotia
Publication, New Delhi.
Semester I
Batch 2019-21
SUBJECT SUBJECT MS5E-507
NAME I.T FOR BUSINESS CODE
APPLICATION TOTAL 03
CREDITS
Course Objective:
 To get a thorough update of Information Technology used in Business Organizations.
 To develop understanding of managerial aspects so as to use Information Technology
effectively and efficiently.
 To develop capability to integrate different but related aspects of Information
Technology.
 To develop a view of IT Management, especially, for a large organization.
 To appreciate IT Management as an independent and important field of work, different
from IT for Management.
To develop conceptual understanding about latest developments in the field of information
Technology and the impact of IT in managing a business.
 To learn to use Information Technology to gain competitive advantage in business.
 To learn from, with a view to emulate, entrepreneurial ventures in e-Commerce and m-
Commerce.
Learning Outcome:
 The student will be able to apply the basic IT tools for managerial decision making.
 The student will be able to apply data management tools in corporate organizations.
 The student will be able to work in MIS enabled organizations.
 The student will be able to communicate using internet facilities.
Examination scheme:
Class
Course Contents Sessions
UNIT –I
Over View of Data , Information , Hardware , Software , Operating Systems, 08
Computer Computer Language, Number Systems
Unit-2 Overview of General Purpose Application Software : Word 08
Application processing, Spread Sheet , Business Presentation such as Software
Software Suites, Messaging, Groupware, Commercial and Corporate software
tools – (Assignment & Presentation)
Management
Unit-3
Data Database Concepts and Development - Types of Databases – 04
Management Application Development thru DBMS (Project work /Case Studies)
Unit- 4 Networking Trends – Internet Basics – Intranet and Extranet –
Networking Overview of Networking , Networking types, Networking media,
Management Networking software, Networking architecture and Networking 04
protocols.
Unit -5 System Overview of Operating Systems, Network Management Programs,
Software Database Management Programs, Servers, System Utilities,
Management Performance and Security Monitors, System Development Programs. 04
Managerial considerations in selection, maintenance, controlling,
replacement of Software.
Unit-6 Need, Purpose and Objectives - Data, Information, Knowledge –
Types of Information Systems - Information as a strategic resource -
Management Use of information for competitive advantage. Business Intelligence
Information and Analytics - Group Decision Support Systems – Executive
Systems Information Systems - Executive Support Systems – Geographical 06
Information Systems - Expert Systems and Knowledge Based Expert
Systems, DSS, Artificial Intelligence. ( Project / Case Studies)
Unit – 7 Information System Development Life Cycle - All phases , System

Analysis , System Design, MIS Model for a digital firm –
Digital firm Organization Structure for digital firm – E-Business Models and 04
Perspective Applications ( Project / Case Studies)
Unit-8 Information Security and Control - Quality Assurance -Ethical and 04

Social Dimensions - Intellectual Property Rights as related to IT
Security Services / IT Products. Types of Computer Crime – Cyber Law -
Management Security Defenses – System Controls and Audit. ( Assignment / Case
Studies )
Unit -9 Mobile computing, Cloud computing , Mobile Computing etc. Data 03
Latest trends in Warehousing and Data Mining
IT
1. Management Information System Obrien, Marakas, Behl 9th Edition Tata McGraw Hill
2. Management Information Systems W S Jawadekar, 4th Edition Tata McGraw Hill
3. IT system Management by Rich Schiesser
4. Enterprise Computing by Alan R. Simpson
5. Computer Applications In Management (With Cd ), Dr. Niranjan Shrivastava ,Wiley India
Pvt. Limited,
6. Management Information Systems by Jaiswal and Millal, Oxford University Press
7. Business Information Systems, 5th edn: Technology, Development and Management for the
E-Business: Author Paul Bocij, Andrew Greasley, Simon Hickie ,Pearson Education Limited,
8. Management Information Systems by C.S.V. Murthy
9. Management Information System by Davis and Olson, Tata McGraw Hill
Semester I
Batch 2019-21
Subject Name BUSINESS COMMUNICATION Subject Code MS5E-509
Total Credits 03
Course Objective:
 To help the student acquire the theoretical and practical knowledge of oral, written and
interpersonal skills of communication in business, so as to improve his managerial
abilities.
Learning Outcome:
To identify objectives, analyze audiences, and choose the most effective structure and style for
delivering strategically sound written and spoken messages in a dynamic and diverse business
environment.
Examination scheme:
The internal assessment will be of 40 marks based on three assessments of 20 marks each, out of
which best two will be considered. The end semester examination will be worth 60 marks
consisting of two sections A and B respectively. Section A will be of 40 marks and have theory
questions. Section B will be of 20 marks and consist of case(s).
Class
Contact
Sessions
1.1 Need, importance and purposes of communication in
UNIT –I organizations 10
Nature of 1.2 Elements and environment of communication
Business 1.3Models of communication
Communication
1.4 Forms and networks of organizational communication
1.5 Types of communication barriers and how to overcome them
1.6 Listening, types of listening and effective listening
1.7 Elements of effective communication
Unit-2 2.1 Importance of appearance and how to use it as a tool in 07
Non-verbal communication
Communication 2.2 Body language and oculesics
2.3 Paralanguage
2.4 Proxemics
2.5 Chronemics
2.6 Haptics
2.7 Using non-verbal tools (oral and written) to communicate
effectively
Unit-3 3.1 Preparation of content for presentation
Presentations, 10
Interviews, 3.2 Understanding the audience
Group 3.3 Importance of rehearsals
Discussions and
3.4 Using visual aids in presentations
Business 3.5 Handling questions
Meetings
3.6 Writing a resume′
3.7 Types of interviews
3.8 Preparation for an interview
3.9 Do’s and don’ts during an interview
3.10 Understanding the group in a group discussion
3.11 Do’s and don’ts in a group discussion
3.12 Meetings in business and its types
3.13 Notice and agenda
3.14Minutes of a meeting
3.15 Mannerisms, etiquettes and assertiveness in oral
communication
Unit- 4 4.1 Types of business letters
Business 4.2 Structure and format of letters 08
Writing 4.3 Memorandums and circulars
4.4 e-mails
4.5 Text messaging
4.6 Report writing
4.7 Importance of written communication
4.8 Appropriate tone in business writing
Unit -5 5.1 Need for negotiation
Negotiation 5.2 Process of negotiation 04
Skills 5.3 Barriers to negotiation and how to overcome them
Unit-6 6.1 Handling diversity (gender, culture, ethnicity, etc.)
Issues in 6.2 Tolerance and acceptance of diversity
Communication 6.3 Emotional intelligence and its impact on communication 06
6.4 Social intelligence and its impact on communication
6.5 Ethics in communication
M.Raman and P.Singh, Business Communication, latest edition, Oxford University Press, India.
William V. Ruch, Business Communication, Maxwell Macmillan, New York.
Lani Arredono, The McGraw-Hill 36-Hour Course: Business Presentation, McGraw-Hill,
New York.
Bill Scott, The Skills of Communication, Jaico, Bombay.
Ronald E. Dulek and John S. Fielden, Principles of Business Communication, McMillan, New
York.
Dalmer Fisher, Communication in Organizations, Jaico Publishing House, India.
M. E. Guffy, Essentials of Business Communication, Thomson Publication.
Shirley Taylor, Communication for Business, Pearson Education.
Semester I
Batch 2019-21
Subject Name BUSINESS ETHICS Subject Code MS5E-511
Total Credits 03
Course Objective:
 To acquaint the students with ethics and Indian ethos along with its relevance to
managerial decision making.
 To provide the necessary theoretical and conceptual foundation of ethics and ethical
behavior in organization.
 To acquaint an understanding of Indian values and value system in detail and its universal
applicability in human behavior.
Learning Outcome:
 Understand nature and purpose of ethics and ethical norms.
 What exactly business ethics is and how it is different from corporate social
responsibility.
 Learn and apply important theoretical frameworks in business situation and decision
making.
 Learn and understand various concepts of Indian ethos, and how they impact various key
business decisions.
 Understand importance of self-management concept and work place spirituality.
Examination scheme:
Class Room
Course Contents Contact
Sessions
UNIT –I 1.1Concept and Nature of Ethics- Business Ethics

Nature and 1.2 Role and purpose of Ethics
purpose of 1.3 Ethical Norms and Principles 03
Ethics, Ethical
Norms.
Unit-2 2.1 Different Types of Theories of Business Ethics
Theories of 2.2 Business Ethics and Corporate social Responsibility 03
Business Ethics 2.3 Nature of Utilitarian view of Business ethics
Unit-3
Corruption 3.1 Nature and types of Corruption 03
and Whistle 3.2 Method and means of checking corruption
blowing 3.3 Whistle blowing
Unit- 4 4.1 Management is Culture bound (Discussion)
Indian Ethos 4.2 Concept and Nature of Indian Ethos for Management 05
4.3 Sources of Indian Thos in Management and problems in
understanding them
Unit -5 5.1Vedas, Shastras, Smritis, Puranas, Upanishads
Sources of 5.2 Ramayana, Mahabharata- Special Reference to Bhagwat 10
Indian Ethos Geeta
and 5.3 Arthashastra, Ramcharitmanas, Panchatantra,Hitopdesh
Management 5.4 Guru Granth Sahib, Teachings of Buddha and Mahaveer
5.5 The Holy Bible, The Holy Quran (Should they be
included in Indian Ethos: Discussion)
5.6 Kabir, Rahim, Ramkrishna Paramhansa, Swami
Vivekananda, Local folk songs, idioms and
Unit-6 6.1 Values v/s Skills, Value System
Values for 6.2 Values and Purity ofMind 04
Indian 6.3 Indian Values and Wisdom relevant to modern
Managers management
Unit -7 7.1 Models of motivation and Leadership in Indian thoughts,
Human Examples from scriptures 08
Behavior 7.2 Guna Theory, Karma Theory and Sanskar Theory
Unit-8 8.1 Work Ethics & Ethics in Work

Work Ethics 8.2 Life Goals or Purusharthas, Professionalism and 03
and Models of KarmaYoga
Motivation and
Leadership
Unit-9
Indian 9.1 Five fold debts (Pancha Rina) v/s 02
Heritage and Corporate Social Responsibility (Discussion)
Corporate
Social
Responsibility
Unit-10
Management 10.1 Management of the Self and Workplace Spirituality. 04
of the Self and
Workplace
Spirituality.
Learning Resources: (latest Editions of the books and Material

1.A.C Fernando, Business Ethics: An Indian Perspective, Pearson
2. Weiss, Business Ethics concept & cases, Cengage Learning
3 Velasquez, Business Ethics,Concepts & Cases,PHI
4 Murthy, Business Ethics, Himalaya Publishing House
5 Al Gini, Case Studies in Business Ethics,Pearson Education.
6. Shashtri J.L., Ancient Indian Tradition and Mythology , Motilal Banarsidas, New Delhi
7. F. Max Muller , Sacred Books of East ,Motilal Banarsidas, New Delhi
8. S.K. Chakraborty, Ethics in Management-Vedantic Approach, New Delhi, Oxford India Ltd.,
Semester I
(Batch 2019-21)
Subject Name Organisational Behaviour Subject Code MS5E-513
Total Credits 03
Subject Nature: CORE
Course Objective:
 To help the students to acquaint them with the field of human behavior.
 To impart knowledge about various theories associated with individual behaviour with
help of real world cases.
Learning Outcome:
1. Understanding different aspects and components of individual behaviour.
2. Help describe factors that are responsible to make an individual an effective manager.
Examination scheme:
Class
Sessions
UNIT –I 1.1Hawthorne experiments,
Foundations of 1.2 Entering OB, 08

Individual 1.3 Contributing Disciplines to the field of OB
Behaviour 1.4 Developing OB model
Unit-2 2.1 Learning and Learning Theories(Classical Conditioning, 10

Learning and Operant conditioning, Social Cognitive)
Personality 2.2 Personality — Determinants, Concept and theories (Trait,
Psycho analytic, Psycho Social, Behavioral, Social),
2.3 Personality Attributes influencing OB
Unit-3 3.1Perception – Meaning, Process, Factors affecting Perception and
Perception and Cognitive Dissonance theory. 06
Individual 3.2 Individual Decision Making
Decision
Making
Unit- 4 4.1 Values 06
Values 4.2 Attitudes
Attitudes and 4.3 Job Satisfaction
Job
Satisfaction
Unit -5 5.1 Concepts and Applications 10
Motivation 5.2 Theories - Maslow’s Hierarchy of Needs, Herzberg's Two
Factor theory, ERG theory, McGregor Theory X and Y, Theory Z,
Vroom's Expectancy theory
5.3 Behaviour Modification.
Unit-6 6.1 Understanding emotions at workplace 05
Emotions and 6.2 Managing emotions
Moods
1. Stephen P. Robbins, “Organizational Behaviour: Concepts, Controversies, and

Applications”, New Delhi, Prentice Hall.
2. Fred Luthans, “Organizational Behaviour”, New York, McGraw Hill.
3. Kavita Singh, “Organizational Behaviour”.
4. John W. Newstrom and Keith Davis, “Organizational Behaviour: Human Behaviour at

Work” New Delhi, Tata McGraw Hill.
Semester I
Batch 2019-21
Subject Name Human Resource Management Subject Code MS5E-515
Total Credits 03
Course Objective:
 To make students aware about different functions of human resource management.
 To make an understanding among students about different terms closely associated with
HRM.
Learning Outcome:
1. Define HRM and understand its importance in managing diverse workforce.
2. Help students to make themselves skilled in HR function for the present day organisaiton.
Examination scheme:
Class
Contact
Sessions
1.1 Concept and Functions 10
UNIT –I 1.2 Personnel to HRM
The field of 1.3 ASTD Model
HRM 1.4 HRM Model
Unit-2 2.1 Formulation and Essentials of Sound Personnel Policies 04

HR Policies
Unit-3 3.1 Job Analysis 05
Acquisition of 3.2 Job Description and Job Specification
Human 3.3 Job Evaluation
Resources 3.4 Recruitment Selection
Unit- 4 4.1 Induction 06
Development 4.2 Determining Training Needs
of Human 4.3 Training and Management Development
Resources
Unit -5 5.1 Placement Promotion and Transfer 08
Maintenance 5.2 Performance Appraisal
of Human 5.3 Career and Succession Planning
Resources
Unit-6 6.1 Retirement 06
Separation 6.2 Layoff
processes 6.3 Discharge
6.4 VRS
Unit 7 7.1 Current trends 04
Research and 7.2 Future Challenges for HRM
the Future
Text Readings: Latest Editions

1. David S. Decenzo and Stephen P. Robbins, “Personnel/Human Resource Management”, New Delhi,
Prentice Hall..
2. Michael Armstrong, “A Handbook of Human Resource Practice”, London, Kogan Page..
Suggested Readings
1. William B. Werther Jr. and Keith Davis, “Human Resources and Personnel Management”, Singapore,
McGraw Hill.
2. P Subba Rao, “Essentials of Human Resource Management and industrial Relations: Text, Cases and
Games”, Mumbai, Himalaya.
3. Biswajeet Patanayak, “Human Resource Management” New Delhi, Prentice Hall India.
4. Holloway J. Ed., “Performance Measurement and Evaluations”, New Delhi, Sage Publications.
Guy V. & Mattock J., “The New international Manager”, London, Kogan Press.
SEMESTER II
M.B.A. (HUMAN RESOURCE) MS5E
Semester II
Batch (2019-21)
Subject Organizational Behaviour- II Subject Code MS5E-502
Name
Total Credits 03
Course Objective:
 To help the students to acquaint them with the field of human behavior.
 To impart knowledge about various theories associated with group behavior with help of
real world cases.
Learning Outcome:
1. Understanding different aspects and components of group behaviour.
2. Help describe factors that are responsible to make an individual a part of an effective
team.
Examination scheme:
Class
Contact
Sessions
1.1 Group- Definition and Types
UNIT –I 1.2 Stages of Group development; Models- The five-stage 08
Foundations of Model
Group 1.3 Group Properties- Roles, Norms, Status, Size,
Behavior Cohesiveness, Diversity; Group Dynamics
1.4 Group Vs Team; Team- Characteristics; Formation; Types;
Creating Effective Teams
1.5 Group Decision Making- Process; Models and Techniques
Unit – II 2.1- Leadership- Overview; Styles & Trait Theories 12
Leadership 2.2- Behavioral Theories- Ohio State Studies; Michigan Studies;
and Managerial Grid
2.3- Contingency Theories- Fielder’s Model, Hersey and
Blanchard’s Situational Theory; Leader-Member Exchange
Theory; Path Goal Theory; Charismatic Leadership
2.4- Role of Leadership in Contemporary Business
Unit -III 3.1- Understanding Conflict- Nature and Causes
Conflict 3.2-Transitions in Conflict Thought 06
3.3- Types of Conflict- Intra-individual; Interpersonal;
Intergroup and organizational conflict
3.4- Conflict Process; Conflict Management Techniques;
Creating a Positive Organization
Unit – IV 4.1- Managing Change- Forces of Change; Planned 08
Organizational Change; Resistance to Change
Change and 4.2 Approaches to Managing Change- Lewin’s Three-Step
Stress Model; Kotter’s Eight-Step Plan for Implementing Change
Management 4.3- Creating Learning Organization; Workplace Spirituality
4.4- Work Stress- Meaning; Potential Sources; Consequences
4.5 Stress Management- Coping Strategies; Work-Life balance
& Work Life Integration ; Well-Being at Workplace
Unit -V 5.1- Understanding Culture- Definition; Types; Functions and
Organizational Relevance 05
Culture 5.2- Creating and Sustaining Culture
5.3-How Employees Learn Culture
5.4- Creating a Positive Organizational Culture
Unit-VI 6.1- Organizational structure- Meaning and Significance

Organizational 6.2 Types of Organizational Designs; Organizational Designs & 06
Structure and Employee Behavior; Implications for Managers
Interpersonal 6.3- Power- Dynamics, Sources and Power Tactics
Processes 6.4-Politics – Definition; Causes & Consequence
6.5- Ethics of Behaving Politically; Sharing Power-
Empowerment

1.Stephen P. Robbins “ Orginizational Behaviour: Concepts, Controversies and
Applications,” New Delhi, Prentice Hall
2. Fred Luthans, “Organizational Behaviour”, New York, McGraw Hill.
3. Kavita Singh,” Organizational Behaviour.”
4. John W. Newstrom and Keith Davis, “ Organizational Behaviour: Human Behaviour at
Work” New Delhi, Tata McGraw Hill.
Semester II
Batch 2019-21
Subject Name HUMAN RESOURCE Subject Code MS5E-504
DEVELOPMENT
Total Credits 03
Course Objective:
 The objectives of this course are to help the students acquire the skills to develop the
human resource in the organization.
Learning Outcome:
1. Develop necessary knowledge to act as a coach, mentor in the organization.
2. Develop the skills to understand the need of the employees and help them grow in the
organization.
Examination scheme:
Class
Room
Sessions
1.1 Concept and Historical Perspective,
UNIT –I 1.2 Elements of Good HRD, 06
What is Human 1.3 HRD and Organizational Effectiveness.
Resource
Development
Unit-2 2.1 Design and development of HRD processes, systems and 08
HRD Systems Strategies.
2.2 HR Wheel- individual development, Organizational
Development and Career Development
Unit – 3 3.1 Evolution of Individual Development 08
Individual 3.2 Roles and responsibilities in Individual Development
Development 3.3 competencies in Individual Development
3.4 New Approaches to Individual Development
3.5 Seven laws of Individual Development
Unit - 4 3.1 Overview 06
Career 3.2 Career Development Activities
Development 3.3 Individual Component and Career Development activities
3.4 Organizational Component and Career Development activities
Unit-5 4.1 Role of HRD Manager
The HRD 4.2 Competencies of HRD Manager 04
Manager 4.3 Characteristics of effective HRD Manager
Unit-6 6.1 Training 07
HRD 6.2 Counselling
Mechanisms 6.3 Performance Appraisal and Management
6.4 Coaching
6.5 HR Accounting
Unit 7 8.1 The cost and benefit of training, 03
The Benefits 8.2 Models of cost benefit analysis of training,
and Cost of 8.3 HR Accounting.
H.R.D
Unit 8 9.1 Economic, Political, Sociological and Organizational Factors. 03
Future of HRD

1. Tapomoy Deb, “Human Resource Development: Theory and Practice”, Ane books Pvt.
Ltd. New Delhi.
2. Uday Kumar Haldar, “Human Resource Development”, Oxford University press.
3. Jerry W. Gilley and Steven A. England, “Principles of Human Resource
Development”, U.S.A, Addison-Wesley.
4. T.V. Rao, “HRD Audit”, New Delhi, Sage Publications.
5. Suggested Readings (Latest Edition)
6. Satish Pai, Ravishanker, Upinder Dhar and B. Pattanayak (Eds), “HRD Skills for
Organizational Excellence”. Mumbai, Himalaya.
7. Ashok Chanda and Shilpa Kabra “Human Resource Strategies-Architecture for
Change” New Delhi, Response Books.
Semester II
Batch (2019-21)
Subject Name BUSINESS PROCESS Subject Code MS5E-506
TRANSFORMATION AND
HRM Total Credits 03
Course Objective:
 To understand the basic concepts of creativity, quality, BPR and HR Accounting.
 To study the role of HR manager in proper management of processes in the organizations.
Learning Outcome:
1. Help to know the role of creativity in managing human resource.
2. Understand the role of HR manager in quality function of the organization.
3. Get an idea of concepts like HR Accounting, BPR and teams and their applications in
human resource.
Examination scheme:
Course Contents Class
Room
Contact
Sessions
1.1 Theories of innovation and creativity
UNIT –I 1.2 Managing People Side of innovation 08
Innovation and
1.3 Resistance To innovation
Creativity
1.4 The Creative Process, Releasing Creativity
1.5 Creative Techniques of Problem Solving
1.6 The Creative Environment, Creative Organization
1.7 Creativity Training
1.8 Introduction to Learning Organizations, Architecture of
Learning Organization
Unit-2 2.1Redesigning Work 08
Team Building 2.2 Developing Teams, Building Teams Structure and Skills
2.3 Managing Disruption and Conflict, Improving Work Process
and Work Flow
2.4 Appraising Team Performance, Leading High Performance
Teams
Unit-3 3.1History & Philosophy of TQM,
Total Quality 3.2 Total Quality As A System, 10
Management 3.3 Step By Step TQM Implementation Process
3.4 ISO 9000 & ISO 14000 Process Implementation and Obtaining
Certification
3.5 Malcolm Baldridge Award Criteria, Deming’s Award, Rajiv
Gandhi National Quality Award
Unit- 4 4.1 Leadership Vision and Continuous Process of Improvement,

Basic HR 4.2 Kaizen 08
issues in Total 4.3 Performance Appraisal and TQM
Quality 4.4 People Capability Maturity Model (PCMM)
Management 4.5 Quality Based HR Practices
Unit -5 5.1Basic Concepts,

Business 5.2 Process Mapping
Process Re- 5.3 Work Flow Mapping 06
Engineering 5.4 Effectively Applying BPR in the Organizations
Unit-6 6.1Lev and Schwartz Model based on Human Resource
Balanced Score Accounting
Card and HR 6.2 Human Capital And Accounting. 05
Score Card
1. Pradip N. Khandwala, “Fourth Eye: Excellence Through Creativity”, Wheeler Publishing,

New Delhi.
2. Knouse B Stephen, “Human Resource Management Perspectives on TQM: Concepts and
Practices”, Milwaukee Klisconsin, ASQC Quality Press Latest Edition.
3. Bill Creech “The Five Pillars of TQM” New York, Truman Talley Books.
4. Lt. Gen. Ahluwalia J. S (Ed.) “TQM: The Transforming Role of Quality in a Turbulent
World” New Delhi, Tata McGraw Hill.
5. Robert A. Paton and James Mccalman, “Change Management: A Guide to Effective
Implementation” New Delhi, Response Books.
6. Poornima Charanthimath-Toatal Quality Management-(Indian Original)Pearson
Semester II
Batch 2019-21
Subject Name LABOUR LAWS-I Subject Code MS5E-508
Total Credits 03
Course Objective:
 The course has been designed to make students aware about the legislative norms related
to labour in India.
 This course will develop an understanding about the complexities and different
dimensions of Industrial Relations and Trade Unions.
 It will also impart insight to various International Standards formulated in respect of
labour.
Learning Outcome:
1. After studying this course the students will be able to deal with legal compliances related to
labour workforce in any business organization.
2. The students will be able to liaison with other external agencies for legal matters.
Examination scheme:
having theory and cases problems.
Room
Contact
Sessions
1.1 Preamble, Fundamental Rights, Directive Principle of State
UNIT –I policy, Fundamental Duties, 08
Constitution of 1.2 Union and State Judiciary, State Liability, Service under the
India Union and State,
1.3 Freedom of Trade, Commerce and Intercourse,
1.4 Tribunals.
Unit-2 2.1 Concept and growth of labour jurisprudence. 08
Labour 2.2 ILO- genesis, aim & Objective. Conventions and
Jurisprudence Recommendation of ILO and problems in their rectification.
and The ILO 2.3 Concept of Social Justice.
Unit-3 3.1 Genesis, Concept and Emerging patterns.
Industrial 3.2 Parties to Industrial Relation, 06
Relations 3.3 Different perspective to Industrial Relation and approaches to
Industrial Relation.
Unit- 4 4.1 Concept, Growth and structure.
Trade Union 4.2 Trade Union Movement in India. Position of Trade Union in 10
India-Multiplicity-Recognition of Trade union.
4.3 Role and functions of Trade Union in modern industrial
society.
4.4 The Indian Trade Union Act 1926.
Unit -5 5.1 Growth of Factory Legislation in India.
Factory 5.2 Factories Act 1948.
Legislation 5.3 Industrial Employment (standing Orders) Act, 1946. 08
Unit-6 6.1 Industrial Dispute Act, 1947

Legislation
Concerning 05
Settlement of
Industrial
Dispute
1. R.C. Chawla and K.C. Garg, “Industrial Law”, Ludhiana,Kalyani
Publishers.
2. P.L.Malik, “Industrial Law”, Lucknow,EasternBook
3. J.K. Bareja, “Industrial Law”,NewDelhi,Galgotia Publishing
4. M.Y.PyleeandGeorgeSimon,“IndustrialRelationsandPersonnelManagement”,New
Delhi,VikasPublishingHouse.
5. Relations, Trade Unions and Labour Legislation, P.R.N. Sinha, Indubala Singh and Seema
Priyadarshini shekhar, Pearson, 2013.
M.B.A. (MANAGERIAL ECONOMICS)
Semester II
Batch 2019-21
Subject Name MANAGERIAL ECONOMICS Subject Code MS5E-510
Total Credits 03
Subject Nature: Generic
Course Objective: To provide an understanding to the students about the theoretical aspects of
economics and their impact on business decision making comprising of consumer and producer behavior,
different market structures, sharing of national income, business cycles etc.;
Learning Outcome:
1. Define Managerial Economics and explain supply & demand analysis and forecasting of
demand.
2. Briefly describe production analysis, economies and diseconomies of scale, cost and its
types.
3. Describe and determine price under perfect, monopoly and oligopoly competition. Types
of government policies.
Examination scheme: The faculty member will award internal marks out of 40 based on three
assessments of 20 marks each of which best two will be considered. The end semester
examination will be worth 60 marks having theory and cases/practical problems.
Class
Contact
Sessions
1.1Concept and Nature of managerial economics 06

UNIT –I 1.2 Characteristics and significance of managerial economics
Introduction to 1.3 Relationship of managerial economics with :-
economics and a. Economics b. Operation research
managerial c. Decision Making d. Statistics
economics e. Accounting
Unit-2 2.1 Incremental reasoning, marginal analysis, equi-marginal utility,
Fundamental time perspective, consumer surplus, opportunity cost, time 05
concepts value of money
2.2 Theories of firm – Managerial theory, Beaumol & Williamson.
2.3 Behavioral theories – Simon, Cyret and march
Unit-3 3.1 Concept, determinants and Types of demand
Supply & 3.2 Utility and its types 09
demand 3.3 Law of diminishing marginal utility
analysis 3.4 Demand – functions, law, elasticity and its types
3.5 Demand Forecasting.
Unit- 4 4.1 Meaning and concept of Production function
Production 4.2 Isoquant curves and lines, ridge lines, equilibrium production 07
& cost analysis 4.3 Cost – Meaning and its types, cost function and its types
4.4 Economies & diseconomies of scale
4.5 Law of supply
Unit -5 5.1 Price determination under different competition situations –
Pricing Perfect, monopoly, monopolistic, oligopoly
5.2 Kinked demand curve, cartel formation, price leadership 06
Unit-6 6.1 Meaning, types and theories of profit

Profit 6.2 Profit planning – Break-even analysis 05
Unit-7 7.1 circular flow of economic activity

Micro-macro 7.2 National Income concepts 06
relationship 7.3 concepts & objectives of private business
7.4 Meaning & Phases of business cycle
Unit-8 8.1 Monetary policy
Concepts & 8.2 fiscal policy 04
Recent trends 8.3 Foreign trade policy
(overview only) 8.4 exchange rate policy
1. PL Mehta – Managerial Economics, Sultan chand, New delhi
2.Mishra& puri- Micro economics, Himalaya publishing house, New delhi
3.GS gupta: Managerial Economics, Tata Mcgrow hills, New delhi
4.Peterson & Lewis: Managerial economics, Prinston hall of India, New Delhi
5. Koutsoyiannis – Modern Micro Economics, Macmillan Press, New Delhi
6. Dr. Atmanand – Managerial Economics, Excel books, New Delhi
7. Howard Davis - Managerial Economics, Vikas Publishing, New Delhi
8. Hal Varian – Intermediate micro economics, Tata McGraw Hills, New Delhi.
Semester II
Batch 2019-21
Subject Name MARKETING MANAGEMENT Subject Code MS5E-512
Total Credits 03
Course Objective:
 The objectives of the course are to equip the students with the concept and methods of
Marketing.
 The students will be able to plan, design and carry out marketing using the techniques
discussed.
Learning Outcome:
1. Help to get a basic understanding of marketing concepts.
2. Develop skills for marketing.
3. Attain some elementary level of knowledge of sales and marketing.
Examination scheme:
Room
Contact
Sessions
1.1 Customer Value and Satisfaction
UNIT –I 1.2 Customers Delight 07
Marketing 1.3 Conceptualizing Tasks and Philosophies of Marketing
Concepts Management
1.4 Value chain
1.5 Scanning the Marketing Environment.
Unit-2 2.1 Market segmentations 08
Market 2.2 Levels of market segmentations, patterns, procedures,
Segmentation, requirement for effective segmentation
Targeting, 2.3 Evaluating the market segments, selecting the market
Positioning segments,
2.4 Tools for competitive differentiation
2.5 Developing a positioning strategy
2.6 Marketing Information System
2.7 Marketing Research Process.
Unit-3 3.1 Objectives, Product classification,
Product 3.2 Product-Mix, 06
Decision 3.3 Product life cycle strategies,
3.4 Introduction and factors contributing the growth of packaging,
3.5 introduction of labelling.
Unit- 4 4.1 Factors affecting price,
Pricing 4.2 Pricing methods and strategies. 05
Decision
Unit -5 5.1 Importance and Functions of Distribution Channel,

Distribution 5.2 Considerations in Distribution Channel Decisions,
Decisions 5.3 Distribution Channel Members. 10
Unit-6 6.1 A view of Communication Process,

Promotion 6.2 developing effective communication,
Decisions 6.3 Promotion-Mix elements 05
Unit-7 7.1 An introduction to Internet Marketing 04

Emerging 7.2 Multi level Marketing
Trends in 7.3 Introduction of CRM & EVENT marketing.
Marketing
Total Classes 45
1. Philip Kotler “Principles of Marketing Management”, New Delhi: Prentice Hall of India.
2. Philip Kotler, “Marketing Management, Planning Analysis and Control”, New Delhi,
Pearson Education.
3. William L. Pride and O.C. Ferrell, “Marketing Concepts and Strategies”, Boston: Houghton
Mifflin Co.
4. Marketing Management, Rajan Saxena, Tata McGrahill.
Semester II
Batch 2019-21
Subject Name RESEARCH METHODOLOGY Subject Code MS5E-514
Total Credits 03
Course Objective:
 The objectives of the course are to equip the students with the concept and methods of
Business Research.
 The students will be able to plan, design and carry out business research using scientific
methods and prepare research report(s) / paper(s).
Learning Outcome:
1. Help to get solutions to the problems in the corporate world through research.
2. Develop research papers to understand the intricacies of research.
3. Describe and attain some elementary level of data analysis applicable in research.
Examination scheme:
Room
Contact
Sessions
1.1 Role and objectives of business research
UNIT –I 1.2 Types of research, 08
Introduction to 1.3 Research process: Overview
Research 1.4 Problems encountered by researchers in India
Methods
Unit-2 2.1 Defining research problem, objectives and 08
Research Hypothesis development,
Design 2.2 Need for research design,
2.3 Features of a good research design
2.4 Different research designs and types of research
design.(exploratory, descriptive, experimental and diagnostic
research).
Unit-3 3.1 Census Vs Sample Enumerations
Sampling 3.2 Objectives and Principles of Sampling 06
Theory and 3.3 Types of Sampling, Sampling and Non-Sampling Errors.
Design of
Sample Survey
Unit- 4 4.1 Measurement in research,
Measurement 4.2 Measurement scales, 06
and Scaling 4.3 Sources of errors in measurement,
Concepts 4.4 Techniques of developing measurement tools,
4.5 Classification and testing (reliability, verification and validity)
scales
4.6 Designing questionnaires.
Unit -5 5.1 Collection, Organization and Presentation
Data Collection 5.2 Analysis: Univariate and bivariate Analysis ( Hypothesis
and Analysis testing) 12
5.3 Multivariate Analysis (Concepts only)
Unit-6 6.1 Meaning of interpretation
Report Writing 6.2 Techniques of Interpretation
6.3 Precautions in interpretation 05
6.4 Significance of report writing
6.5 Steps in report writing
6.6 Layout of report
6.7 Precautions in writing research reports.
1 William G. Zikmund, “Business Research Methods”, Orlando: Dryden Press.

2 C. William Emory and Cooper R. Donald, “Business Research Methods”, Boston, Irwin.
3 Fred N Kerlinger, “Foundations of Behavioural Research”, New Delhi: Surjeet
Publications.
4 David Nachmias and Chava Nachmias, “Research Methods in the Social Sciences”, New
York: St.Marlia’s Press.
5 C. R. Kothari, “Research Methodology: Methods and techniques”, New Delhi: Vishwa
Prakashan.
Semester II
Batch 2019-21
Subject Name OPERATIONS RESEARCH Subject Code MS5E-516
Total Credits 03
Course Objective:
 The objectives of this course are to help the students acquire quantitative tools.
 The use of these tools for the analysis and solution of business problems. The emphasis will be on
the concepts and application rather than derivations.
Learning Outcome:
1. Develop models as per the requirements of the practicing managers and to get solutions
from them.
2. Describe and attain of decision science skills for the management processes.
Examination scheme:
Class
Contact
Sessions
1.1 Meaning, Scope of Quantitative Techniques and Operations
UNIT –I Research in Management 06
Quantitative 1.2 Modeling in OR
Techniques and 1.3 Advantages and Limitations of Quantitative
Operations Techniques/Operation Research.
Research
Unit-2 2.1 Meaning of Linear programming 11
Linear 2.2 General Mathematical Formulation of LPP
Programming 2.3 Graphical Analysis
2.4 Simplex Method and Big-M Method.
2.5 Advantage and limitations of LPP.
Unit- 3.1 Transportation Problem as a particular case of LPP
3Transportation Mathematical Formulation 10
Model and 3.2 Initial Basic Feasible Solution, Vogel’s Approximation
Assignment Method, Optimization (Minimization and Maximization) using
Problem Modified Distribution Method and Stepping Stone Method.
3.3 Assignment Model as a particular case of transportation model,
3.4 Formulation of assignment problems, Solution of assignment
problems using Hungarian Method (Minimization and
Maximization).
Unit- 4 4.1 Introduction to Games
Game Theory 4.2 Maximin and Minimax Principles 06
4.3 Pure and Mixed Strategies
4.4 Rule of dominance
4.5 Solutions of Games using –Algebraic and Graphical Methods
4.6 Game theory and linear programming
Unit -5 5.1 Introduction and Scope in Management
Replacement 5.2 Single Equipment Replacement Model and Group Replacement
Models 5.3 Replacement of items which deteriorate with time and items 04
which fails suddenly.
Unit-6 6.1 Introduction and Scope in Management Decisions,

Waiting Line 6.2 Queuing Models M/M/1 (Infinite and Finite Population),
Models 6.3 Concepts and applications of M/M/C. 06
Unit- 7 7.1 Concept of Simulation and its applications. 02

Simulation

1 Haruly M. Wagner, “Principles of Operations Research with application to managerial
decisions”, New Delhi: Prentice Hall of India Pvt. Ltd.
2 Hamdy A. Taha, “Operations Research: An Introduction”, New Delhi: Prentice Hall of
India Pvt. Ltd.
3 N. D. Vohra. “Quantitative Techniques”, New Delhi: Tata McGraw Hill Publications.
4 V. K. Kapoor, “Problems and Solutions in Operations Research”, New Delhi: Sultan
Chand and Sons.
5 P. K. Gupta and D. S. Hira, “Operations Research”, New Delhi: Sultan Chand Publications.
SEMESTER III
M.B.A. (HUMAN RESOURCE MANAGEMENT)
Semester III
Subject Code MS5E-601
Subject SOCIAL AND INDUSTRIAL
Name PSYCHOLOGY Total Credits 03

Course Objective:
The students will help students to :
 Understand person’s behaviour in groups
 Industrial safety psychology
 About self concept
Learning Outcome: At the end of the course student will learn Communication effectively in
both oral and written formats. Career planning and development emerge from the major with
realistic ideas about how to use psychological knowledge, skill and values.
Examination scheme:
Class
Contact
Sessions
UNIT –1 Social 1.1 Definition, 10

and Industrial 1.2 Nature and Background
Psychology 1.3 Theories and Methods in Social Psychology
2.1 Non-Verbal Communication

2.2 Theories of Attribution
Unit-2 Social 2.3 Impression formation and Impression Management 08
Perception
Unit-3 3.1 Self Concept,
3.2 Self-esteem,
Social Identity 3.3 Self-efficacy, 07
3.4 Self-monitoring
3.5 Self-focusing
Unit- 4 Social 4.1 Conformity,
Influence 4.2 Compliance
06
4.3 Obedience
Unit -5 5.1 The interview,
Interviews, 5.2 Application blanks and biographical inventories, 04
Application 5.3 References and background investigations
Blanks and
References
Unit-6 6.1 Testing abilities,
Employment 6.2 Testing personality,
Testing 6.3 Testing skills and achievements, 05
6.4 Using and not using tests
Unit-7 7.1 Safety management and safety psychology, 05
Safety 7.2 Differential accident liability
Psychology
Learning Resources:
Text Readings : Latest Editions
1. Robert A. Baron and Donn Byrne, “Social Psychology: Understanding Human
Interactions”,New Delhi , Prentice Hall of India, 7th Ed.
2. John B. Miner, “Industrial - Organizational Psychology”,Singapore, McGraw-Hill.
3. S.C. Tailor, L.A. Peplau and D.O. Sears, “Social Psychology”,New Jersey, Prentice Hall
Inc., 7 th Ed. 1995.
Semester III
Subject Name Labour Law II Subject Code MS5E-603
Total Credits 03
Course Objective:
The students will get an understanding of applying Labor laws in an organization to:
 Improves industrial relation i.e. employee – employer relations and minimizes industrial
disputes.
 Helps workers in getting fair wages, Reduces conflicts and strikes etc.
 Ensures job security for workers.
Learning Outcome: At the end of the course students will become more informed and
responsible future HR managers, as they have complete knowledge about the legislative
compliances prevailing in our country related to labour.
Examination scheme:
Class
Contact
Sessions
UNIT –1
1.1 Concept and Philosophy of Labour Welfare.
Labour 1.2 Theories of Labour welfare.
Welfare 1.3 Role of Labour Welfare Officers and Trade unions in Labour 06
Legislation Welfare
2.1 International Labour Standards on Social Security

2.2 Evolution and Growth of social legislation in India
Unit-2 2.3 Employees State Insurance Act, 1948
Social Security 2.4 Payment of Gratuity Act, 1972 15
2.5 Employees’ Compensation Act, 1923
2.6 Maternity Benefit (Amendment) Act, 2017
Unit-3 3.1 Evolution of Child Labour Legislation.
3.2 ILO’s conventions and recommendations regarding Child
Child Labour Labour 07
Legislation 3.3 Child Labour (Prohibition and Regulation) Act, 1986
Unit- 4 4.1 Contract Labour Act (Regulation and Abolition) Act, 1970-
Scope, Application, Important Definitions and Important
Contract Provisions 06
Labour
Legislation
Unit5 5.1 Meaning, Nature & Emerging Patterns

Collective 5.2 Workers Participation in Management: Different degrees and
Bargaining in forms of Worker’s Participation in India 06
India
Unit-6 6.1 Constitutional Aspects, Legal Aspects (Appointment,

Gender Justice Conditions of Employment etc.), Social Norms of 21st Century. 05
6.2 Equal Remuneration Act, 1976
Learning Resources:
1. P.L. Malik, IndustrialLaw, Lucknow, EasternBookCo., 1995.

2. IntroductiontotheConstitutionof India21 stEdition,D.B.Basu
3. R.C. Chawla and K.C. Garg, Industrial Law, Ludhiana, Kalyani Publishers, 1993.
4. Industrial Relations, Trade Unions and Labour Legislation, P.R.N. Sinha, Indubala Singh and
Seema Priyadarshini shekhar, Pearson, 2013.
Semester III
Subject Name Manpower Planning, Subject Code MS5E-605
Recruitment and Selection
Total Credits 03
Subject Nature: Core
Course Objective:
The course will help the students to understand the following HR activities:
 Optimum Productivity
 Reduction in labour cost
 Effective recruitment and selection
 Group satisfaction
Learning Outcome:
1. Define HR Planning and explain how HR Planning is conducted in the organizations.
2. Explain Meaning and Concept, Need, of Designing effective Recruitment & selection
Process,
3. Understand new trends in hiring & HR planning.
4. Describe HRIS & its importance to planning, recruitment & selection function of HR.
Examination scheme:
each of which best two will be considered. The end semester examination will be worth 60
marks having theory and cases/practical problems.
Course Contents Class Room

Contact
UNIT Content Sessions
1 1.1. Manpower Planning and Resourcing: Factors 10
Manpower Affecting Manpower Planning, Need for Manpower
Planning Planning, Five Steps in Manpower Planning, Importance
of Manpower Planning, Surplus & Shortage of resources.
Obstacles in Manpower Planning, Advantages of
Manpower Planning, Successful Manpower Planning,
Consolidated Demand Forecast Development, Effective
Decision Making, Gaining Senior Management Support,
Meeting the Organization's Goals and Objectives
1.2 Manpower Forecasting: Introduction, Forecasting,

Necessity for forecasting, Steps in forecasting, Demand
and supply forecasting, Demand Forecasting techniques,
Forecasting accuracy, Benefits of forecasting
1.3 Role of Human Resource in Manpower Planning:

Introduction, Inputs provided by HR for manpower
planning, Key human resource elements
2 2.1 Purposes of HRIS, 06
HR information 2.2 Uses of HRIS
System & HR 2.3 Establishing an HRIS Approaches to Evaluate HR
Accounting Function.
2.4 Human Resource Accounting: Introduction, Definition
of Human Resource Accounting, Need, Significance,
Objectives for HRA, Advantages of HRA , Methods of
HRA, Objections to HRA,
2.5 Controlling Manpower Costs, True Costs of Planning
and Recruitment,
2.6 Human Resource Accounting in India.
3 3.1 Introduction, Developing a Manpower Plan, 07
Developing a 3.2 Qualitative Side of Manpower Planning,
3.3 Behavioral Event Interviewing & Standard Interviews,
Manpower Plan
3.4 Competency Mapping (Skill Inventory),
3.5 Problems in Manpower Planning,
3.6 Sample Manpower Plan
4 4.1 Sourcing & Recruitment: Introduction, Sources of 07
Recruitment candidates, Recruitment, Outsourcing, Attracting
candidates, E-Recruitment, Person specifications, Career
Management, Career Planning & Succession Planning
4.2 Resourcing Strategy: Introduction, Components of
Resourcing Strategy, Business Scenario Planning,
Estimating Future Human Resource Requirements, Labor
Turnover, Action Planning, Role of HR in Developing
Resource Capability, Resourcing Strategy
5 5.1 Introduction, Selection Process, Selection Methods, 5.2 07
Selection Types of tests- Psychological tests, Validity of tests,
Psychometric tests, online test, Importance of tests,
Interviews, Final stages
5.4 interpreting test results,
5.5 Induction: Introduction, Benefits of an Induction
program, designing an induction program, Documentation,
Types of Induction, On-the-Job Training
6 6.1 Train to Hire: Introduction, Outsourcing the Train-to- 08
Recent Trends in Hire Process, Partnering with educational institutions,
Manpower Generating revenue, setting up an academy, Designing
Development Curriculum
and Planning 6.2 Recent Trends in Manpower Development and
Planning Introduction,
6.3 Competency mapping,
6.4 Knowledge management,
6.5 E-Manpower Development, E-Manpower planning,
HRIS

Learning Resources:
Donald Currie, “Personnel in Practice for the New IPD-CPP”, Blackwell, MA.
R. W. Mondy and R. M. Noe, “Human Resource Management”, Prentice Hall, London, 6 thEd.
Semester III
Subject Name Human Resource Information Subject Code MS5E-607
System
Total Credits 03
Course Objective
 To impart knowledge to students regarding role of information systems in managing the
HR functions in an organization.
 To develop an HR Information system.
Learning Outcome:
At the end of the course students will be able to develop an information system for HR function.
Examination scheme:
each of which best two will be considered. The end semester examination will be worth 60
marks having theory and cases/practical problems.
Class
Session
1.1 Data and Information needs for HR Manager

1.2 Sources of Data
UNIT –1 1.3 Role of ITES in HRM
1.4 IT for HR Managers; Concept, Structure, and Mechanics of
Introduction 06
HRIS
1.5 Programming Dimensions and HR Manager with no
technology background
1.6 Survey of Software Packages for Human Resource Information
System including ERP Software such as SAP
2.1 Data Formats, Entry Procedure and Process
2.2 Data Storage and Retrieval
Unit-2
2.3 Transaction Processing
Data 2.4 Introduction to RDBMS 10
Management 2.5 HR-XML
for HRIS 2.6 Office Automation and information Processing and Control
Functions
2.7 Design of HRIS: Relevance of Decision Making Concepts for
Information System
Unit-3 3.1 Concept and Mechanics
3.2 Standard Software and Customized Software
Design; HRM 3.3 HRIS - An Investment, Cost Benefit Analysis 07
Needs Analysis
Unit- 4 4.1 Modules on MPP
4.2 Recruitment
HR 4.3 Selection, Placement 06
Management 4.4 Module on PA System
Process and 4.5 T and D Module
HRIS 4.6 Module on Pay A and Related Dimensions
4.7 Planning and Control;
4.8 Information System’s support for Planning and Control
Unit-5 HR 5.1 Organization Structure & Related Management Processes
Management Including authority and Responsibility Flows
Process II and
HRIS 5.2 Communication Process
05
Unit-6 6.1 Data Capturing for Monitoring and Review

6.2 Behavioural Patterns of HR and Other Managers and Their
Organization 05
Place in Information Processing for Decision Making.
Culture and
Power
Unit-7 7.1 Security of Data and Operations of HRIS Modules

7.2 Common Problems during IT adoption efforts and Processes to
HRIS 06
Overcome
7.3 Orientation and Training Modules for HR & Other
Functionaries
7.4 Detailed Analytical Framework
7.5 Opportunities for combination of HRM & ITES Personnel
7.6 HRIS and Employee Legislation
7.7 An Integrated View of HRIS
7.8 Why and How of Winners and Losers of HRIS Orientation.
Learning Resources:
.Handbook of Human Resource Information Systems, Basics, Applications and Future Directions,
Michael J.Kavangarh, Mohan Tithe, Richard D Johnson, Sage Publications India Pvt ltd.
2. A Handbook of Human Resource Management Practice, “Michael Armstrong”, Kogan page.
3. Managing and Measuring Employee Performance - Understanding Practice “Elizabeth
HOULDSWORTH, Dilum JIRASINGHE”, Kogan Page.
4. Accountability in Human Resource Management, “Jack J Phillips”, Gulf Professional Publishing.
5. Hcas M. Awad, W.f. Casico, Human Resource Management, An Information Systems Approach,
Reston Publishing Company.
6. Tony Ivey, Personnel Computer System, Mc Graw Hill International.
7. The Brave New world of e HR: Human resources Management in digital age, Guetual Stone
editors, Wiley India Edition.
M.B.A. (Human Resource)
Semester III
Subject Name Service Marketing Subject Code MS5E-621
Total Credits 03
Subject Nature: Elective
Course Objective:
The course will help the students to understand the following HR activities:
● Services and Service Industry
● Work of Marketing Personnel in Service Organizations
Learning Outcome:
At the end of the course students should be able to get an understanding of marketing of services
and the role of human resource in service marketing.
Examination scheme:
Room
Contact
Sessions
Unit –I 1.1 Service Sector and Economic Growth
Services 1.2 Service Concept 8
1.3 Characteristics and Classification of Service
Unit-2 2.1 Segmentation,
Challenges in 2.2 Differentiation 8
Service 2.3 Positioning of Services.
Marketing
Unit-3 3.1 Product
Marketing Mix 3.2 Price 12
in Services 3.3 Place
Marketing 3.4 Promotion
3.5 People
3.6 Physical Evidences
3.7 Process Decisions
Unit -4 4.1 Service Management Process
Designing a 4.2 Internal, External and Interactive marketing strategies 7
Service
Strategy
Unit-5 5.1 Concept
Managing 5.2Service quality models : Applications and Limitations 5
Service quality 5.3 Productivity in Services.
and
Productivity
Unit-6 6.1 Marketing of Financial Services
6.2 Hospitality
Applications of 6.3 Health
Service 6.4 Educational and Professional Services
Marketing 6.5 Marketing for Non-Profit Organizations and NGOs 05

Christopher H. Lovelock, “Services Marketing”, New Delhi: Prentice Hall of India, 3rd Edn.,
1996.
2. Ravi Shankar, “Services Marketing”, New Delhi, Global Press, 2nd Edn. 1998.
3. V. A. Zeithamal , D.W. Gremler and M. J. Bitner, “Service Marketing: Integrating Customer
Across the Firm”, McGraw Hill, 2002
Semester III
Subject Name TRAINING & Subject Code MS5E-623
DEVELOPMENT
Total Credits 03
Course Objective:
● To introduce the importance of training & development in Human Resource
Management; and that in organization for its overall growth.
● Help students familiarize with the scope of training & development as an independent
stream in career development.
● Explore various Training& development Outlooks; as well as its evolution, dependency
& as strategic essential in organization’ holistic growth.
Learning Outcome:
1. Understanding the evolution of human skills, Learning & is experiential nature in
work life.
2. To be able to train/ design training & development modules & execute them
efficiently & effectively.
3. To be able to identify. Sync & structure organizational’ objective& growth with
T&D needs as Human Resource Manager.
4. Learn implementation of Training Process, Assessment & reach out for 360
degree development of human resource potential in Organization.
Examination scheme:
Class
Contact
Sessions
Unit-1 1.1 Scope, Functions
Introduction TO 1.2Evolution & Importance 04
T&D 1.3Systems Approach to Training
Unit-2 2.1Organization Analysis, 07
Training Need 2.2 Task Analysis,
Assessment 2.3 Person Analysis
Unit-3 3.1 Learning theories &Principles of Learning,
Designing the 3.2 Trainee Readiness and Motivation, 10
Training 3.3 Establishing Training Objectives.
Programs
Unit- 4 4.1Training Methods for non-managerial employees
Implementing 4.2 Management Development. 06
the Training 4.3 Strategic Development & Skill Development;
Programs 4.4 Work Life Balance Training
Unit -5 5.1 The Social Process,
Developing the 5.2 Establishing Tasks in Common,
Group and the 5.3 Building Realistic Relationships, 08
Climate 5.4 the Training climate,
5.5 Personal and Inter-Personal Dimensions.
5.6 Trainers and Training Styles.
Unit-6 6.1 Kirkpatrick four-level approach & other alternative models,

Evaluating the 6.5 Bench Marking
Training 06
Program
Unit – 7 7.1 Orientation Training,
Special Topics in 7.2 Basic Skills Training, 04
Training and 7.3 Team Training,
Development: 7.4 Diversity Trainings.
TEXT READINGS:
1. Rolf P. Lynten and Udai Pareek, Training for Organizational Transformation Part - 2,
Sage Publications, 2000.
2. Bohlander, Snell and Sherman, Managing Human Resources, Lachina Publishing
Services, 2000.
M.B.A. (Human Resource)
Semester III
Subject Name Managerial Counseling Subject Code MS5E-625
Total Credits 03
Subject Nature: Elective
Course Objective:
● To promote understanding of the concept and schools of counseling
● To Select the key areas and situations where management can and should help employees
in performance planning and career advancement
● To develop alternative approach to dealing with problem situations in organizations.
Learning Outcome:
4 Understand that various approaches to counseling
5 conduct counseling intervention in the organization
6 Outline the counseling process used in organizations
Examination scheme:
Room
Contact
Sessions
Unit –I 1.1Introduction to counseling and characteristics of a counselor
Introduction 1.2 Process of counseling 8
1.3 Development of Counseling Skill
1.4 Role of Counselor in guidance & counseling.
Unit-2 2.1 Need and Uses of Tests

Psychological 2.2Different Types of Test: Intelligence Tests, Achievement and 10
Testing and Aptitude Tests
types of 2.3 Different Types of Test Personality Inventories, Interest
counseling Inventories, Projective Techniques and their limitations
2.4Individual & Group technique in counseling
2.5 E-Counseling
Unit-3 3.1Psychoanalytic Foundations

Introduction to 3.2Transactional Analysis 12
the Important 3.3Gestalt Therapy
Schools of 3.4Rational Emotive Therapy
Counseling 3.5Person-Centred Approach to Counseling
3.6 Counseling setting
Unit -4 4.1 Empathy, Listening and Responding, Effective Feedback
Counseling 4.2 Performance Counseling, Interpersonal Conflict 7
Interventions in 4.3 Counseling & guidance for career planning & Decision
Organizations: Making.
Unit-5 6.1: Stress and Performance

Stress 6.2Work-Life Balance 8
Management 6.3 Stress Reduction Techniques
And Employee 6.4 Employee Wellbeing: Concept, Importance, Factors
Well-Being influencing well-being.

Introduction to Counseling and Guidance, Seventh Edition (Pearson),Robert L Gibson, Indiana
University, Mariann Mitchell, Indiana University.
M.B.A. HR (Batch 2019-21)
Semester III
Subject Code MS5E-615
SUBJECT ENTREPRENEURSHIP
NAME Total Credits 03

Course Objective:
1. The objectives of this course are to help students to learn and to acquaint themselves with
all the facets of Entrepreneurship.
2. To introduce the spirit of Entrepreneurship in students, inculcate creativity & risk taking.
Learning Outcome:
1. Provide overview of Entrepreneurship environment in country
2. The process of owning your business & art of sustaining a business.
3. Various qualities, character & leadership requirements of being an Entrepreneur.
Examination scheme:
Class
Contact
Sessions
1. 1 Concept & Nature,
UNIT –I 1.2 Definition Characteristics, Functions, Kinds, Role,
Entrepreneur & 1.3 Difference between entrepreneur and Manager. 5
Entrepreneursh 1.4 Role of entrepreneurship in development of economy
ip 1.5 Ethical dimensions
Unit-2 2.1 Theories of Entrepreneurship: Innovative theory, Theory of

Theories of social change, Theory of model personality, Theory of Social
Entrepreneursh behavior. 8
ip 2.2 Creativity and entrepreneurship; Steps in Creativity;
Innovation and inventions; Using left brain skills to harvest right
brain ideas; Legal Protection of innovation; Skills of an
entrepreneur; Decision making and Problem Solving (steps in
decision making)
2.4 Process of Innovation- Social & Commercial
2.5 Entrepreneurial environnent: Political, Economical, Technical,
Social, Cultural, International.
Unit – 3 3.1 Small Business : meaning, role, Strengths and weaknesses 5

New Venture Defining an entrepreneur- entrepreneurial traits - Developing
Entrepreneurs
3.2 New ventures :Acquiring an Established venture: Advantages
and disadvantages of acquiring established business,
considerations for evaluation business opportunities
3.3 Methods of valuing a business - Franchising and franchisee's
perspective.
Unit- 4 4.1Need for a Business plan - Steps in the preparation of

Business Plan business plan.
4.2 Need for marketing research 4
4.3 Operating plans and financial plan
4.4 Dynamics of small business environment, Causes for small
business failure, Success factors for small business
Unit -5 5.1Planning paradigm for new ventures - Stages of growth model
Feasibility 5.2 Fundamental of a good feasibility plan, components of
Planning feasibility plan ,Relevance of marketing concept to new 5
ventures
5.3 Marketing research of pre-start-up planning ,Sources of
marketing research information ,Implication of market
research
5.4 Marketing functions that new ventures must address
Establishing marketing and sales promotion infrastructure
5.5 Concept of pricing - Growth strategies - Marketing plan.
Unit-6 6.1 Financing and its effects on effective asset management –
Financing a new Alternate methods of financing
venture 6.2 Applicability of Legislation
6.3 Venture capital and new venture financing - 10
6.4 working out working capital requirement -
6.5 Government agencies assisting in financing the project.
Commercial banks, Financing institutions (IDBI,IFCI, ICICI,
IRBI, LIC UTI, SFC, SIDC, SIDBI and EXIM Bank).
6.6 Micro Finance
Unit-7 7.1 Role of entrepreneur during various transition 8
Life cycle of an 7.2 Requirements for successful patent grants : steps in obtaining
entrepreneurial a patent ,Registration of trademark , copyright and the concept of
venture fair use, protection of intellectual property
7.3 Entrepreneurship Strategies & Policies: concept of

Entrepreneurial Strategies, Need for effective Entrepreneurial
Policy.

Text Reading
1. David H. Holt Entrepreneurship: New Venture Creation, PHI
2. Mary Coulter Entrepreneurship in Action,PHI
3. B.K. Mohanty Fundamentals of Entrepreneurship, PHI
Suggested
1. Stay Hungry Stay Foolish
2. Autobiography of Steve Jobs, Bill Gates
M.B.A. HR Batch 2019-21
Semester III
SUBJECT Subject Code MS5E-631
NAME CORPORATE GOVERNANCE
Total Credits 03

Course Objective:
Objectives of this course is to help the students gain knowledge about corporate
governance and its relevance of in the business environment.
Learning Outcome:
1. Provide overview of Entrepreneurship environment in country
2. The process of owning your business & art of sustaining a business.
3. Various qualities, character & leadership requirements of being an Entrepreneur.
Examination scheme:
The faculty members will award internal marks out of 40, based on the three assessments of 20
marks . Best of the two will be considered. The end semester examination will be of 60 marks.
Class
Contact
Sessions
Corporate Governance an overview -The Theory and Practice of
UNIT –I Corporate Governance, Landmarks in the Emergence of Corporate
Governance. The history of corporate governance. 5
Unit-2 Corporate Governance and other Stake holders - The key
corporate Actors of corporate governance, the stakeholders,
employees, customers, bankers, lenders, government agencies etc. 8
Unit – 3 Corporate Social Responsibility. –Introduction to corporate social 5
responsibility, corruption, CSR & Corporate Sustainability.
Business Ethics & CSR.
Unit- 4 Corporate Governance Framework in India – Corporate Boards

and its powers, Responsibilities, Disqualifications; Board
Committees and their Functions, Clause 49 of Listing Agreement.. 4
Unit -5 Major Corporate Governance Failures –Bank of Credit and
Commerce International (UK), Maxwell Communication
Corporation and Mirror Group Newspapers (UK), Enron (USA), 5
World.Com (USA), Andersen Worldwide (USA), Vivendi
(France), and Satyam Computer Services Ltd (India); Common
Governance Problems Noticed in various Corporate Failures.
Unit-6 Good Governance Parameters in India.
10
Unit-7 The Role of Government in Ensuring Corporate Governance 8
Text Reading
1. Corporate Governance – A.C. Fernando, Pearson education ltd New Delhi
2. Corporate Governance - C.V. baxi
3. Corporate governance and business ethics – U.C.Mathur
4. Corporate governance – Swami Parthswrtahy
M.B.A. (HR)
Semester III
SUBJECT NAME OPERATIONS Subject Code MS5E-627
MANAGEMENT
Total Credits 03
Subject Nature: Generic
Course Objective:
 To bring the understanding of industrial and business operations, products and services.
 To develop logic and skills to apply suitable and better tools and techniques on operational
decision making.
 To explore the scope and dimensions of operations management applications in major
management functions and decisions.
Learning Outcome:
 Understand the logic and applications through tools and techniques of operations
management in business and industrial flow of information, goods and services.
 Integrate the business activities and scientific problem solving methodology.
 Set the unique way of doing job/task/work/activities with optimality in business.
Examination scheme:
Class
Room
Sessions
UNIT –I 1.1 Nature of Production / Operations Management
Introduction to 1.2 Production Function and its Environment
Production and 1.3 Functions of Production/Operations Manager 07
Operations 1.4 Organization of Production Function and its relation with HR
Management function
Unit-2 2.1 Product Selection and Design, Service Design
07
Facilities 2.2 Process Selection
Planning 2.3 Location of Manufacturing / Service Facility Quantitative and
Qualitative Models
2.4 Case Study
Unit-3 3.1 Product layout, process layout, fixed position and group layout
Layout of 3.2 Layout design: Relationship based and Load Distance cost matrix 08
Manufacturing 3.3 Materials handling concepts
/service facility 3.4 Case Study
Unit- 4 4.1 Capacity Planning, Concept and Application of Learning Curve.
Resources 4.2 Aggregate Production Planning : level and Chase strategy
Requirement 4.3 Materials Requirement Planning 07
Planning and 4.4 Case Study
Production
Planning and
Control
Unit -5 5.1 Importance and Scope, selective inventory control, cost concept
Inventory and in inventory, types of inventory, types of inventory problems
Operations 5.2 Inventory Models: General Economic Order Quantity (EOQ);
Scheduling and Economic Batch Quantity (EBQ) (Single and Multi-products); EOQ
12
Production with Discounts
Activity 5.3Sequencing: Job shop - n-jobs on single machine, njobs on
Control for Two/Three machines (Johnson’s Rule)
Mass 5.4 2-jobs on m-machines (Graphical method – Aker’s Algorithm )
Manufacturing
Unit-6 6.1 Quality Control Function
Quality 6.2 Statistical Process Control: Acceptance Sampling and Control
Control Charts
04
6.3 Quality Circles
6.4 Case Study
Learning Resources:
Text Books:
1. R Paneerselvam. “Production and Operations Management”, New Delhi: Prentice Hall of
India Publications, Latest Edition
2. S N Chary. “Cases and Problems in Production and Operations Management”, New Delhi:
Tata McGraw Hill Publications, Latest Edition.
3. Josheph G. Monks “Operations Management”, New York : McGraw Hill Publications,
Latest Edition
Reference Books:
1. James R. Evans, David R Anderson, Dennis J. Sweeney and Thomas A Williams, “Applied
Production and Operations Management”, New York : West Publishing Company, Latest
Edition.
2. Elwood S. Buffa and Rakesh K. Sarin, “Modern Production, Operations Management”,
Singapore: John Wiley and Sons, Latest Edition.
SEMESTER IV
MBA (HR)
BATCH (2019-21)
SEMESTER IV
Subject Name STRATEGIC HRM Subject Code MS5E-602
Total Credits 03
Course Objectives : The course is designed to explain basic theory of Strategic Human
Resource Management to examine the issues and problems associated with HRM in a
changing environment .
Learning Outcome:Upon completion of this course students will be able to understand

credentialing, accreditation standards, quality improvement organizations.
Examination Scheme: The faculty member will award internal marks out of 40 based on three
assessments of 20 marks each of which best two will be considered. The end semester
Class
Contact
Sessions
Unit- 1 Strategic Approach to HRM, Integrating HR Strategies with

Corporate and
Functional Strategies, Integrating Human Resources in Strategic
Decisions.
Unit-2 Strategies for Maximizing HR Productivity: Organizational
Restructuring, Turnaround Management, Mergers, Acquisitions
and Joint Ventures.
Unit- 3 SHRM in Global Context, International Human

Resource Strategies.
TOTAL CLASSROOM CONTACT SESSIONS IN HOURS
Note: 50 percent of classes will be devoted to theory and 50 percent to discussion of cases.
TEXT READINGS:
W.D. Anthony, P.L. Perrewe, K.M. Kacmar, Strategic Human Resource
Management, Forthworth, Dryden, 1993.
2.C. Mabey, G. Salman, and J. Storey, Human Resource Management: A Strategic
SApproach, Cambridge, Blackwell, 1998.
3.Linda Gratton, Strategic Human Resource Management, New York, Oxford
University Press, 1999.
4. S.C.Gupta, Advanced Human Resource Management: A strategic perspective, Ane Books Pvt.
Ltd
5.. Tanuja Agarwala, (2007), Strategic HRM, Oxford University Press
SUGGESTED READINGS:
1.John Leopold, Lynette Harris and Tony Waton, Strategic Human Resourcing: Principles,
Perspectives and Practices, London, Financial Times Pitman
Publishers, 1999
MBA (HR)
BATCH (2019-21)
SEMESTER IV
Subject Name ORGANISATION Subject Code MS5E-604
DEVELOPMENT
Total Credits 03
Course Objectives : The objective of this course is to acquaint the students with the importance
of Organization Development, and to offer insights into design, development and delivery
of OD Programmes.
Learning Outcome: Upon completion of this course students will be able to understand
credentialing, accreditation standards, quality improvement organizations.
Examination Scheme: The faculty member will award internal marks out of 40 based on
three assessments of 20 marks each of which best two will be considered. The end
semester examination will be worth 60 marks having theory and cases/practical problems.
Class
Unit- 1 Introduction: Definition, History, Assumptions, Values and

Beliefs in Organization Development (OD) and
Transformation, Role of change agent. Theory and
Management of OD: Foundations of OD, OD Process, Action
Research and OD.
Unit-2 OD interventions: Overview, Types, Team interventions,
inter- Group interventions, Comprehensive and Structural
interventions. Choosing the Depth of Organizational
Intervention.
Unit- 3 Issues and Considerations in OD: Consultant-

Client Relationships, System Ramifications, and
Power- Politics.
Unit – 4 Issues and Considerations in OD: Consultant-Client

Relationships, System Ramifications, and Power- Politics.
TOTAL CLASSROOM CONTACT SESSIONS IN HOURS

SUGGESTING READING:
1. Wendell L. French and Cecil N. Bell Jr., Organization Development, New

Delhi, Prentice Hall
2. Don Harvey and Donald R. Brown, An Experiential Approach to
Organizational Development, New Jersey, Prentice Hall Inc.,
3. Wendell L. French, Cecil H Bell, Jr., and Robert A. Zawaski. (Edts.),
Organizational Development and Transformation: Managing Effective
Change, Illinois, Irwin Inc.,
.
MBA (HR)
BATCH (2019-21)
SEMESTER IV
Subject Name SOCIAL Subject Code

LEGALIGATION FOR
INDIAN MANAGERS Total Credits 03
Course Objectives The objective of the course is to expose the student to the
multidimensional complexities of social legislations to enable him to develop the right
perspective of this delicate responsibility to deal with republic of India constructively. The
course is designed to give inputs to the students on the relevant aspects of social legislation from
different perspectives, which will in a way guide them when they enter in corporate world.
Learning Outcome:
Upon completion of this course students will be able to understand credentialing, accreditation
standards, quality improvement organizations.
Examination Scheme: The faculty member will award internal marks out of 40 based on
Class
Unit- 1 Constitution of India: Preamble, Fundamental Rights,

Directive Principle of State policy, Fundamental Duties,
Union and State Judiciary, State Liability, Service under
the Union and State, Freedom of Trade, Commerce
and Intercourse, Tribunals,
Unit-2 Child Labour: Meaning, Socio-Legal analysis,

Judicial Approach, International Norms, National Norms,
THE CHILD LABOUR (PROHIBITION AND
REGULATION) ACT, 1986
Unit- 3 Sexual Harassment at Workplace: Meaning and definition,

Legal Analysis,
Judicial View, International Norms, National
Norms, THE SEXUAL HARASSMENT OF
WOMEN AT WORKPLACE (PREVENTION,
PROHIBITION AND REDRESSAL) ACT, 2013.
Unit – 4 EQUAL REMUNERATION ACT, 1976: Objectives,

Judicial approach,International Norms, National Norms
Unit – 5 Gender Justice: Constitutional Aspects, Legal Aspects

(Appointment, Conditions of Employment etc.), Social
Norms of 21st Century
Unit – 6 Pollution Control Laws: Environment and the

Constitution, Air Pollution, Water Pollution, Noise
Pollution, THE ENVIRONMENT (PROTECTION)
ACT,1986
Unit – 7 Public Interest Litigation: Procedure, Compilation of

Guidelines as per
Supreme Court of India.
TEXT READINGS:
1.R. C. Chawla and K.C. Garg, Industrial Law, Ludhiana, Kalyani
Publishers, 1993.
2. P.L. Malik, Industrial Law, Lucknow, Eastern Book Co., 1995.
3. Introduction to the Constitution of India 21st Edition, D.B.Basu

M.B.A. (HR)
Semester III
SUBJECT NAME SERVICE MARKETING Subject Code
Total Credits 03
Course Objective:The objectives of the course are to expose students to the nature of industrial
and service markets and develop abilities to help them apply marketing concepts in these markets
Learning Outcome:
Examination scheme:The faculty member will award internal marks out of 40 based on
three assessments of 20 marks each of which best two will be considered. The end semester
Class
Room
Sessions
UNIT –I Services: Service Sector and Economic Growth, Service
Concept, Characteristics and Classification of Service. 07
Unit-2 Challenges in Service Marketing. Strategic Issues in Service 07

Marketing: Segmentation, Differentiation and Positioning of
Services.
Unit-3 Marketing Mix in Services Marketing: Product, Price, Place,

Promotion, People, Physical Evidences and Process Decisions. 08
Unit- 4 Designing a Service Strategy: Service Management Process;

Internal, External and Interactive marketing strategies. 07
Unit -5 Managing Service quality and Productivity: Concept, Dimensions

and process; service quality models (Gronnos and Parsuraman) 12
Application and Limitations, Productivity in Services.
Unit-6 Applications of Service Marketing: Marketing of Financial,

Hospitality, Health, Educational and Professional Services,
Marketing for Non-Profit Organizations and NGOs. 04

Text & Suggested Readings
1. Christopher H. Lovelock, “Services Marketing”, New Delhi: Prentice Hall of
India, 3rd Edn., 1996.
2. Ravi Shankar, “Services Marketing”, New Delhi, Global Press, 2nd Edn. 1998.
3. V. A. Zeithamal , D.W. Gremler and M. J. Bitner, “Service Marketing: Integrating

Customer Across the Firm”, McGraw Hill, 2002
M.B.A. (HR)
Semester III
SUBJECT NAME HUMAN RESOURCE Subject Code
INFORMATION
SYSTEM Total Credits 03
Subject Nature:
Course Objective: The objective of this course is to familiarize students with the
dynamics of Human resource information system in current Technology driven
organizations.
Learning Outcome:
Examination scheme: The faculty member will award internal marks out of 40 based on
three assessments of 20 marks each of which best two will be considered. The end semester
Class
Room
Sessions
UNIT –I Introduction – Data and Information needs for HR Manager;
Sources of Data; Role of ITES in HRM; IT for HR
Managers; Concept, Structure, and Mechanics of HRIS;
Programming Dimensions and HR Manager with no
07
technology background; Survey of Software Packages for
Human Resource Information System including ERP Software
such as SAP.
Unit-2 Data Management for HRIS - Data Formats, Entry Procedure and
Process; Data Storage and Retrieval; Transaction Processing,
07
Introduction to RDBMS, HR- XML, Office Automation and
information Processing and Control Functions; Design of
HRIS: Relevance of Decision Making Concepts for
Information System.
Unit-3 Design; HRM Needs Analysis - Concept and Mechanics; Standard

Software and Customized Software; HRIS - An Investment, Cost
08
Benefit Analysis.
.
Unit- 4 HR Management Process and HRIS-Modules on MPP,
Recruitment, Selection, Placement, Module on PA System; T 07
and D Module; Module on Pay A and Related Dimensions;
Planning and Control; Information System’s support for Planning
and Control.
Unit -5 HR Management Process II and HRIS - Organization

Structure & Related Management Processes including
12
authority and Responsibility Flows, and Communication
Process;
Unit-6 Organization Culture and Power - Data Capturing for Monitoring

and Review; Behavioral Patterns of HR and Other Managers and
Their Place in Information Processing for Decision Making. 04
Unit-7 HRIS-Security of Data and Operations of HRIS Modules;

Common Problems during IT adoption efforts and Processes to
overcome; Orientation and Training Modules for HR & Other
Functionaries; Detailed Analytical Framework; Opportunities
for combination of HRM & ITES Personnel; HRIS and Employee
Legislation; An Integrated View of HRIS; Why and How of
Winners and Losers of HRIS Orientation.
References:
1. Handbook of Human Resource Information Systems, Basics, Applications and Future

Directions, Michael J.Kavangarh, Mohan Tithe, Richard D Johnson, Sage Publications India
Pvt ltd.
2. A Handbook of Human Resource Management Practice, “Michael
Armstrong”, Kogan page.
3. Managing and Measuring Employee Performance - Understanding Practice
“Elizabeth HOULDSWORTH, Dilum JIRASINGHE”, Kogan Page.
4. Accountability in Human Resource Management, “Jack J Phillips”, Gulf
Professional Publishing.
5. Hcas M. Awad, W.f. Casico, Human Resource Management, An Information
Systems Approach, Reston Publishing Company.
6. Tony Ivey, Personnel Computer System, Mc Graw Hill International.

7. The Brave New world of e HR: Human resources Management in digital age, Guetual Stone
editors, Wiley India Edition
6
M.B.A. (HR)
Semester III
SUBJECT NAME PERFORMANE Subject Code MS5E-626
MANAGEMENT
Total Credits 03
Subject Nature:
Course Objective: The objective of this course is to equip students with comprehensive
knowledge and practical skills to improve their ability for performance appraisal in
their organizations. It is particularly intended for future managers and supervisors who
will conduct the performance appraisal of their subordinates
Learning Outcome:
Examination scheme: The faculty member will award internal marks out of 40 based
on three assessments of 20 marks each of which best two will be considered. The end
Cla
ss
Ro
om
Co
Course Contents nta
ct
Ses
sio
ns
UNIT –I Performance Management Conceptual Frame Work
Introduction to Performance Management, nature, scope,
importance, process of Performance Management, link
between Performance Management and Performance
07
Appraisal, Benefits of Performance Management, Performance
Planning, Role Analysis and Evaluating Performance
Management.
Unit-2 Performance Appraisal System–Meaning, Features and

Objectives of Performance Appraisal– Factors affecting 07
Performance Appraisal– Benefits of Performance Appraisal–
Problems with Performance Appraisal– Essentials of a Good
Appraisal System– Evaluation of a Performance Appraisal System.
Unit-3 Appraisal Methods on the basis of approaches – Ranking–
Forced Distribution–Paired Comparison–Check List– Critical
Incident–Graphic Rating Scale– BARS–MBO–Human Resource
Accounting. - 360 degree Feedback– Definition & Uses of 360
degree feedback– Rationale for 360 degree feedback— Scope of
application in various industries – Advantage and disadvantage of 08
360 degree feedback- Concept of Potential Appraisal –
Requirements for an Effective Potential Appraisal system-
Performance Appraisal and Potential Appraisal.
.
Unit- 4 Model and Process of Performance Management–
Performance Management Cycle– Role Definition–Personal
Development Plan–Performance Agreement– performance
07
Review—Balance Scorecard approach to PMS,Benchmarking
process, industry best practice.
Unit -5 Performance Management Application & Improvement:

Performance Management for Teams, Performance
Management in practice, Analyzing Performance problems.
Performance counselling‐ Concept, Principles and Skills
competency based Performance Management. Performance 12
Management linked Reward Systems Types of pay for -
Performance Plans – Individual based, Team Based, Plant Wide
Plans and Corporate Wide Plans.
Unit-6 Organization Culture and Power - Data Capturing for Monitoring

and Review; Behavioral Patterns of HR and Other Managers and
Their Place in Information Processing for Decision Making. 04
Unit-7 HRIS-Security of Data and Operations of HRIS Modules;

Common Problems during IT adoption efforts and Processes to
overcome; Orientation and Training Modules for HR & Other
Functionaries; Detailed Analytical Framework; Opportunities
for combination of HRM & ITES Personnel; HRIS and Employee
Legislation; An Integrated View of HRIS; Why and How of
Winners and Losers of HRIS Orientation.

M.B.A. (HR)
Semester III
SUBJECT NAME CONFLICT AND Subject Code MS5E-610
NEGOTIATION
PROCESS Total Credits 03
Subject Nature:
Course Objective: To promote understanding of the concept and theories of conflict,
To build awareness of certain important and critical issues in conflict and negotiation.To
provide exposure to the required skills in negotiating a contract.
Learning Outcome:
Class
Room
Sessions
UNIT –I Power and Politics: Bases of Power, Power tactics,
Power in Groups, Sexual Harassment in workplace:
Unequal Power, Politics: power in Action, Implication for 07
Managers
Unit-2 Conflict: Meaning and Causes of conflict, Transitions in

07
Conflict Thought, Functional versus dysfunctional thought,
Conflict process, styles of handling interpersonal conflict,
Integrating conflict from Gandhian perspective.
Unit-3 Negotiation: Negotiating a Contract . Pre-negotiation.

Preparing the Charter of Demand(s). Creating the
08
Bargaining Team Submission of COD .Costing of
Labour Contracts
Unit- 4 The Negotiation Process: What is Negotiation? Effective

Negotiation. Preparing for Negotiation. Communication
Style. Breaking Deadlocks. Strategy and Tactics/Games
Negotiators Play. Closing Successfully. Negotiating 07
Integrative Agreements. Reviewing.
Unit-5 Negotiation and Conflict Approaches and Phases in
negotiation and conflict. Post Negotiation. Administration
12
of the Agreement Grievance Management Binding up the
Wounds.
Recommended Book: Latest Edition
1. BB Singh, Managing Conflict and Negotiation, Excel Book Pvt. Ltd
2. Stephen .P. Robbins, Timothy A. Judge, Organizational Behaviour, Pearson
3. Margie Parikh, Rajen Gupta, Organizational Behaviour ,McGraw Hill

M.B.A. (HR)
Semester III
SUBJECT NAME KNOWLEDGE Subject Code
MANAGEMENT
Total Credits 03
Subject Nature:
Course Objective The objective of the course is to make participants aware of using
information that creates value and knowledge.
Learning Outcome:
Class
Room
Sessions
UNIT –I Review of concepts of computing Evolution of Computing,
data-data explosion, storage an management, approaches
to DBMS Information processing information systems, 07
organizational learning.
Unit-2 Quality, re-engineering methodologies and business
paradigms : introduction, total quality management, 07
artificial intelligence, and emerging business paradigms.
Unit-3 Knowledge Management. Introduction, Organizational

Knowledge 08
Management, Learning Organization, and Knowledge, Conversion
Unit- 4 . Knowledge Management techniques, Systems and tools.

Knowledge analysis, Organizational Knowledge Dissemination
Reviewing. 07
Unit-5 . Organizational Knowledge Management

Architecture and Implementation Strategies:
Introduction, Knowledge Management Framework,
Implementation, Strategies, Organizational
Knowledge Management Architecture, Organizational 12
Knowledge repositories, Knowledge Management
Applications, Organizational Collaborative Platforms,
Organizational Knowledge Measurement Framework
and techniques, and implementation barriers.
Unit-5 . K-Careers: Introductions, Knowledge Management roles and

Knowledge
Management Job Opportunities.
Recommended Book:
Warrier, E. Sudhir (2004) “Knowledge Management”, Vikas Publishing
House Ltd. New Delhi.
Knowledge Management: 2 nd Edition, Elias M. Awad, Hassan M. Ghaziri, PHI Learning

Pvt. Ltd.
M.B.A. (HR)
Semester III
SUBJECT NAME PROJECT Subject Code
MANAGEMENT
Total Credits 03
Subject Nature:
Course Objective To acquaint students with project management method and to develop skills
on project planning, analysis implementation and control.
Learning Outcome:
Examination scheme: The faculty member will award internal marks out of 40 based on
Class
Room
Sessions
UNIT –I Project Planning and Phases: Need and Importance, Phases
of Capital Budgeting, Project Analysis Facts, Resource Allocation
Framework (Investment Strategies, Portfolio Planning Tools, and
07
Interface between Strategic Planning and Capital Budgeting),
Generation and Screening of Project Ideas.
Unit-2 Project Analysis: Market and Demand Analysis,

(Including Demand Forecasting), Location Analysis, Technical 07
Analysis and Financial Analysis (Cost of Project, Working
Capital Requirement & Its Financing),Social Cost Benefit
Analysis.
Unit-3 Project Selection: Project Cash Flows, Time Value of Money,

Cost of Capital, Appraisal Criteria and Analysis of Risk.
Preparing Project Report, Financial Projections, Estimating Costs. 08
Project Financing, Project Appraisal by Financial Institutions.
Project Management and Control: Project Organizations, Planning
and Control of Project& Human Aspects of Project
Management, Project Control Tools (Gantt Charts, Line Off
Balance) Network Techniques for Project Management: Basic
Concepts of Networks, Line Estimation and Determination of
Critical Path (For Both PERT and CPM Models), Network Cost
Systems and Activity Crashing.
Unit- 4 Project Review: Need for Reviews, Initial Review,

Performance Evaluation, Abandonment Analysis, Evaluating the
Capital Budgeting Systems. Public and Private Sector Projects, 07
Other Issues: Tax Implications, Environmental, Health and Safety.
Unit-5 . Organizational Knowledge Management

Architecture and Implementation Strategies:
Introduction, Knowledge Management Framework,
Implementation, Strategies, Organizational
Knowledge Management Architecture, Organizational 12
Knowledge repositories, Knowledge Management
Applications, Organizational Collaborative Platforms,
Organizational Knowledge Measurement Framework
and techniques, and implementation barriers.
TEXT READING
1. Prasanna Chandra. “Project Planning, Analysis, Selection, Implementation and Review”,

New Delhi, Tata McGraw Hill Publications. Latest Edition.
2. P. Gopalkrishnan and E. Rama Moorthy.“Text book of Project Management”.
NewDelhi,McGraw Hill Publications. Latest Edition.
3. Harold Kerzner, “Project Management: A Systems Approach to Planning, Scheduling

and Controlling”, New Delhi, CBS Publications, Latest Edition.
4. Rajive Anand, “Project Profiles with Model Franchise Agency and Joint
Venture Agreement”, New Delhi, Bharat Publications. Latest Edition.

I.M.S, D.A.V.V
MBA (HR) 410 E

Semester IV Developing
Leadership
Course Objectives:
This course provides an in-depth look at transformational leadership — the

mutually stimulating relationship between leader and follower that raises both of
them to higher levels of human conduct and ethical aspiration. It will help, as a leader,
to enhance and effectively use power not only in achieving goals, but also in enabling
followers to lift themselves into their better selves. The course will develop the
capacity to perceive clearly the various tactics that others use to influence in
order to achieve their objectives.
Examination Scheme:
The faculty member will award internal marks out of 40 based on three
assessments of 20 marks each of which best two will be considered. The end
semester examination will be worth 60 marks having theory and cases/practical
problems.
COURSE CONTENT:
1. Decisions and Implementation.
2. The Structure of Moral Leadership.
3. Diagnosing Power and Dependence.
4. Where does Power come from?
5. Resources, Allies, and the New Golden Rule.
6. Location in the Communication Network.
7. Formal Authority, Reputation, and Performance.

8. The Importance of being in the Right Unit.
9. Individual Attributes as Sources of Power.
10. Framing: How we look at things affects how they look.
11. Interpersonal Influence.
12. Timing is (almost) everything.
13. The Politics of Information and Analysis.
14. Changing the Structure to Consolidate Power.
15. Symbolic Action: Language, Ceremonies, and Settings.
16. Even the Mighty Fall: how Power is Lost?
17. Managing Political Dynamics Productively.
18. Toward a General Theory.
19. Managing with Power.
Recommended Book: Latest Edition
1. The leadership life Cycle: by Andrew Ward, Palgrave Macmilian
2. High Quality leadership: by Erwin Rausch and John B Washbursh, PHI
3. Leadership in organizations: by Gary Yuki, PHI
13

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Institute of Management Studies

Devi Ahilya Vishwavidyalaya, Indore

PROGRAMME OUTCOMES MBA (HR)

8. Requirement of attendance will be as per University Ordinance governing the

Management 1.4 Evolution of Management thoughts –

Unit-6 6.1 Decision Making;

COURSE CONTENTS No. of

Unit -5 5.1.Meaning of Standard Cost &Variance, Cost Variance –

Unit – 7 Information System Development Life Cycle - All phases , System

Unit-8 Information Security and Control - Quality Assurance -Ethical and 04

TOTAL CLASSROOM CONTACT SESSIONS 45

Text Reading: Latest Editions

UNIT –I 1.1Concept and Nature of Ethics- Business Ethics

Unit-8 8.1 Work Ethics & Ethics in Work

Learning Resources: (latest Editions of the books and Material

UNIT –I 1.1Hawthorne experiments,

Foundations of 1.2 Entering OB, 08

Unit-2 2.1 Learning and Learning Theories(Classical Conditioning, 10

TOTAL CLASSROOM CONTACT SESSIONS 45

Text Reading: Latest Editions

1. Stephen P. Robbins, “Organizational Behaviour: Concepts, Controversies, and

2. Fred Luthans, “Organizational Behaviour”, New York, McGraw Hill.

3. Kavita Singh, “Organizational Behaviour”.

4. John W. Newstrom and Keith Davis, “Organizational Behaviour: Human Behaviour at

Unit-2 2.1 Formulation and Essentials of Sound Personnel Policies 04

TOTAL CLASSROOM CONTACT SESSIONS 45

Text Readings: Latest Editions

Unit-VI 6.1- Organizational structure- Meaning and Significance

TOTAL CLASSROOM CONTACT SESSIONS 45

TOTAL CLASSROOM CONTACT SESSIONS 45

Unit- 4 4.1 Leadership Vision and Continuous Process of Improvement,

Unit -5 5.1Basic Concepts,

1. Pradip N. Khandwala, “Fourth Eye: Excellence Through Creativity”, Wheeler Publishing,

Unit-6 6.1 Industrial Dispute Act, 1947

1.1Concept and Nature of managerial economics 06

Unit-6 6.1 Meaning, types and theories of profit

Unit-7 7.1 circular flow of economic activity

Unit -5 5.1 Importance and Functions of Distribution Channel,

Unit-6 6.1 A view of Communication Process,

Unit-7 7.1 An introduction to Internet Marketing 04

1 William G. Zikmund, “Business Research Methods”, Orlando: Dryden Press.

Unit-6 6.1 Introduction and Scope in Management Decisions,

Unit- 7 7.1 Concept of Simulation and its applications. 02

TOTAL CLASSROOM CONTACT SESSIONS 45

Subject Nature: CORE

UNIT –1 Social 1.1 Definition, 10

2.1 Non-Verbal Communication

TOTAL CLASSROOM CONTACT SESSIONS 45

2.1 International Labour Standards on Social Security

Unit5 5.1 Meaning, Nature & Emerging Patterns

Unit-6 6.1 Constitutional Aspects, Legal Aspects (Appointment,

Text Readings: Latest Editions

1. P.L. Malik, IndustrialLaw, Lucknow, EasternBookCo., 1995.

Course Contents Class Room

1.2 Manpower Forecasting: Introduction, Forecasting,

1.3 Role of Human Resource in Manpower Planning:

TOTAL CLASSROOM CONTACT SESSIONS 45

1.1 Data and Information needs for HR Manager

Unit-6 6.1 Data Capturing for Monitoring and Review

Unit-7 7.1 Security of Data and Operations of HRIS Modules

Text Readings: Latest Editions

TOTAL CLASSROOM CONTACT SESSIONS 45

Unit-6 6.1 Kirkpatrick four-level approach & other alternative models,