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  • OPER8340 - Assignment #2 - F20

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    Suraj Choursia
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    This document provides instructions for Assignment #2 in an operations management course. The assignment asks students to: 1) Describe four selection criteria big box retailers use to evaluate suppliers. 2) Discuss the risks of child labor in banana plantations supplying a grocery chain and recommend actions to mitigate the risks. 3) Analyze unauthorized sales of a company's products in neighboring countries and recommend actions. 4) List two risks of outsourcing HR benefits services and call center management for a pharmaceutical firm. 5) Identify four qualities needed for a successful relationship between a buyer and supplier.

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    This document provides instructions for Assignment #2 in an operations management course. The assignment asks students to: 1) Describe four selection criteria big box retailers use to evaluate suppliers. 2) Discuss the risks of child labor in banana plantations supplying a grocery chain and recommend actions to mitigate the risks. 3) Analyze unauthorized sales of a company's products in neighboring countries and recommend actions. 4) List two risks of outsourcing HR benefits services and call center management for a pharmaceutical firm. 5) Identify four qualities needed for a successful relationship between a buyer and supplier.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    384 views3 pages

    OPER8340 - Assignment #2 - F20

    Uploaded by

    Suraj Choursia
    This document provides instructions for Assignment #2 in an operations management course. The assignment asks students to: 1) Describe four selection criteria big box retailers use to evaluate suppliers. 2) Discuss the risks of child labor in banana plantations supplying a grocery chain and recommend actions to mitigate the risks. 3) Analyze unauthorized sales of a company's products in neighboring countries and recommend actions. 4) List two risks of outsourcing HR benefits services and call center management for a pharmaceutical firm. 5) Identify four qualities needed for a successful relationship between a buyer and supplier.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 3

    Assignment #2

    OPER8340 – Fall 2020

    Time Limit: 30 minutes

    Assignment #2
    (Drawn from Module 2; Units 1 - 5)

    This assignment is marked out of 20 points and is worth 4% of your course grade.

    1. For a large big box retailer, such as Home Depot or Walmart, describe four selection
    criteria that the buyer will use to assess potential suppliers. (4 points)

     _____________________________________________________________

     _____________________________________________________________

     _____________________________________________________________

     _____________________________________________________________

    2. A grocery chain produce purchaser finds out that some of the banana plantations
    that supply his distributor use child labour. (4 points)

     What risk does this pose for the grocery chain? Answer:

    ________________________________________________________________

    ________________________________________________________________

     What recommendation should the purchaser make to grocery chain


    management to mitigate this risk? Answer:

    ________________________________________________________________

    ________________________________________________________________

    OPER8340 – F20 -1-


    Assignment #2

    3. A U.K. company has a Romanian manufacturing contractor who makes a specially


    designed angle grinder. The company finds out that versions of its product are being
    sold at flea markets in several of Romania’s neighbouring countries. (4 points)

    a. What does this indicate?

    ___________________________________________________________

    ___________________________________________________________

    ___________________________________________________________

    b. What action should the company take?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    4. A pharmaceutical firm is considering outsourcing HR benefits services for its


    employees. It is also considering outsourcing its customer service call centre
    management. (4 points)

    List two risks for each service being considered for outsourcing.

     HR benefits services outsourcing:

    o ______________________________________________

    o ______________________________________________

     Customer service outsourcing:

    o ______________________________________________

    o ______________________________________________

    OPER8340 – F20 -2-


    Assignment #2

    5. List four qualities that the buyer and the supplier must have in order to have a
    successful supplier relationship. (4 points)

    Answer:

     _________________________________________________________

     _________________________________________________________

     _________________________________________________________

     _________________________________________________________

    OPER8340 – F20 -3-

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