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Syllabus

Course Description
Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention,
and Disposition), this specialized course provides perspectives on injuries and trauma that are
beyond those physical in nature. The RAPID model is readily applicable to public health settings, the
workplace, the military, faith-based organizations, mass disaster venues, and even the demands of
more commonplace critical events, e.g., dealing with the psychological aftermath of accidents,
robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found
effective in promoting personal and community resilience.

Course Learning Objectives


Participants will increase their abilities to:

 Discuss key concepts related to PFA


 Listen reflectively
 Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from
more severe, potentially incapacitating, crisis reactions
 Prioritize (triage) psychological/ behavioral crisis reactions
 Mitigate acute distress and dysfunction, as appropriate
 Recognize when to facilitate access to further mental health support
 Practice self-care

Schedule
Module 1: Introduction

 Lecture 1: Terms and Concepts


 Lecture 2: Historical Context of Psychological First Aid
 View a full demonstration video of PFA in action

Module 2: Reflective Listening/Rapport -


 Lecture 3: Reflective Listening and Rapport
 Lecture 4: How Reflective Listening Works
 View Reflective Listening & Rapport Vignettes
 Modules 1 & 2 Quiz

Module 3: Assessment

 Lecture 5: Assessment of Needs


 View Assessment of Needs Vignettes

Module 4: Prioritization

 Lecture 6: Prioritization
 View Prioritization Video Vignettes
 View Clips from Beyond the Ashes
 Modules 3 & 4 Quiz

Module 5: Intervention

 Lecture 7: Intervention
 View Intervention Vignettes

Module 6: Disposition

 Lecture 8: Disposition
 View Disposition Vignettes
 Modules 5 & 6 Quiz

Module 7: Self-Care & Wrap-up

 Lecture 9: Self-Care
 Lecture 10: Summary
 Module 7 Quiz

Quizzes
There are four quizzes in the course: Modules 1 & 2 Quiz, Modules 3 & 4 Quiz, Module 5 & 6 Quiz,
and Module 7 Quiz. Each quiz question is worth 1 point. You may attempt each quiz 3 times in 8
hours. Each time that you attempt a quiz, we'll record a score based on your performance. Your
effective score will be the highest score of all the allowed attempts.
Final Grades and Course Certificates
You must pass all of the quizzes with a score of 80% or better to pass the course.

Learners who have signed up for the Course Certificate and verified their work will receive a course
certificate when they pass the course.

Final grades are calculated as follows:

 Module 1 & 2 Quiz - 25%


 Module 3 & 4 Quiz - 25%
 Module 5 & 6 Quiz - 25%
 Module 7 Quiz - 25%
PFA & Your Goals
We hope that this course will grow to be a vibrant learning community through the discussion
forums. To get the ball rolling, please visit the forums and post your responses to the following
questions:

 What was your understanding of the term "psychological first aid" before signing up?

The necessary help that a person needs after an event that has caused traumatic psychological
“pain” in that person.

 What are your personal learning goals for the course?

Be able to provide the necessary help after a person has suffered a traumatic event in his or her life.

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