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PRODUCT AND BRAND MANAGEMENT -19MMT501A

Submitted to : Prof Dev Kumar

Name : Soujanya Hurkadli

Reg : 19MCMS047098
Consumer Adoption Process

Consumer adoptions process can be defined as the series of stages


which a potential consumer go through when deciding whether or not
to buy or purchase a new product there are five stages

1. Product awareness- this stage where consumer gets to know about


a product or service but lacks enough information about it

Example- while using instagram I saw a advertisement of bounce i.e


they are renting bikes ,this can be considered as product awareness I
got to know from instagram

2. Product Interest – in this stage the consumer decides to acquire all


of the information he /she lacks about the product ,price,qualities
etc

Example- later knowing about the service rendered by bounce I checked


there website gone through the detailes of price they are charging for
km/hr.

3. Product Evaluation – at this stage a consumer considers whether


its good idea to buy the new product or not based on he acquired
information

Example – I took a glance on the review and suggestion from friends


who are using it

4. Product Trial- after evaluating the product perhaps based on it


price and features this is the stage the consumer now buys the
product on trial

Example- later I decided to take a trial of the service


5. Product Adoption –after the trial stage if the consumer is happy
with the product or service the consumer will then purchase it in
large quantity .but in cases where there trial was unsuccessful the
consumer won’t buy the product

Example –after using the bounce . I was happy with service they
rendered

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