Forbes Asia
Forbes Asia
AUGUST 2020
SINGAPORE’S 50 RICHEST
RISING SEA
FORREST LI’S SEA IS ON
A GROWTH WAVE
W W W. F O R B E S .C O M
AUSTRALIA....................A $12.00 INDIA.................................RS 475 KOREA...........................W 10,500 PAKISTAN........................RS 900 TAIWAN..........................NT $275
CHINA.......................RMB 85.00 INDONESIA................RP 90,000 MALAYSIA...................RM 26.00 PHILIPPINES.......................P 300 THAILAND..........................B 300
HONG KONG..................HK $90 JAPAN......................¥1238 + TAX NEW ZEALAND...........NZ $13.00 SINGAPORE....................S $12.50 UNITED STATES..........US $10.00
60
2 INSIDE
CONTENTS
SINGAPORE’S 50 RICHEST
36 | High Sea
Forrest Li’s Sea is
booming as the
pandemic drives users
to play its online games,
shop on its e-commerce
site and use its digital
payment services.
By John Kang
44 | Bucking
the Trend
Singapore’s 50 Richest
added $37 billion despite
a declining economy and
stock market.
By Naazneen Karmali
CONTENTS
By Antoine Gara and Nathan Vardi
INVESTING
26 | Optimism Rules
Baillie Gifford’s stock picks have turned
out to be perfect for the pandemic.
By Antoine Gara
TECHNOLOGY
29 | Intelligence Agents
Normally, humans train AI systems
to replace them. Asapp’s software
trains customer-service reps to be
better humans. Page 20
By Alan Ohnsman and Kenrick Cai
STRATEGIES
32 | Getting America
Back On Track
Wes Edens is betting $9 billion
that America’s transportation future
is passenger rail.
By Alan Ohnsman and Antoine Gara
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DATA DRIVEN 7
n June, the World Bank released an out- those companies that are providing goods and services
that are changing business, education, medicine and society Numbers were calculated at U.S. market close, August 5, 2020.
at warp speed, and most are financially strong.
Note that EmCloud is not just this year’s fashion. The index Rich Karlgaard is editor at large at Forbes.
is up 835% since its formation in August 2013. But its glorious As an author and global futurist, he has
published several books, the latest of
future was foretold two years earlier when Marc Andreesen, which is Late Bloomers, a groundbreaking
a software entrepreneur and venture capitalist, wrote a now- exploration of what it means to be a late
famous essay titled “Why Software Is Eating The World.” bloomer in a culture obsessed with SAT
scores and early success. For his past
As Andreessen wrote: “More and more major businesses columns and blogs visit our website at
are being run on software and delivered as online services www.forbes.com/sites/richkarlgaard.
Households Hold
the Keys to Recovery 9
10
Master of Mystery
WA NG N I N G is readying his fast-growing, Beijing-based company Pop Mart
for an IPO—and an expansion beyond China.
FORBES ASIA
part of the toy industry lifecycle. Forbes figures to create his own thing. On a trip to Hong Kong,
Wang’s 56% in the business is worth $1.2 billion, he noticed a popular retail chain called LOG-ON
and Wang sees the company only growing from that sold a mishmash of toys, cosmetics and sta-
here. “We are considering a lot of things,” he says. tionery. He figured a similar format might work
He’s been pondering how to build Pop Mart on the mainland.
Wang Ning has been
known to obsess over since graduating in 2009 from Zhengzhou Uni- In 2010, he rounded up some college friends— 11
everything from the versity, where he studied advertising. (As for the convincing them to pool their savings together—
correct height of a
display table in a rest of his background, Wang likes to keep that a and opened the first Pop Mart store in a shopping
ENTREPRENEURS
Pop Mart store to the mystery, too, and steadfastly refuses to discuss it.) mall near Beijing’s Zhongguancun neighbor-
wattage of the lights.
“The store itself is He worked for a year at China-based Sina Corp., hood, a hub for tech companies. At first, it too
an accumulation of a digital media company that runs the country’s sold many different types of products, similar
a decade of experi-
ence,” he says. Twitter clone, Weibo, but found himself wanting to LOG-ON, sourced from other brands just as
12
ENTREPRENEURS
Wang had seen LOG-ON do. But he scrambled A Pop Mart toy store That stage began to quickly take form. With
in China, where a
to manage inventory, staff and customer service, giant Labubu (a Wong and Molly onboard starting in 2016, Pop
finding it hard to even break even. One type of fanged, rabbit-like Mart’s sales began to pick up, reaching $22 mil-
creature) looms in the
product at Pop Mart proved to be a runaway front window. lion in 2017, then $73 million a year later. Pop
success. “At that time, toys were our best-selling Mart would swiftly ramp up to dozens of differ-
category,” he says. “We gradually discontinued ent toy lines (even the company’s spokesperson
other products, and in 2014, we focused exclu- has lost count), but Molly was such a hit that
sively on toys.” Wang shaved off a slice of equity in Pop Mart—
To move forward, Wang drew inspiration a 2% stake worth about $50 million—to keep
from another source: gashapon vending ma- Wong designing more of the toys.
chines in Japan. These gashapons dispense toys While many of the toys come in the blind boxes,
at random in little, clear canisters—quite like customers know which of the series they’re buy-
the red-colored ones that spit out gumballs and ing, so they have a vague sense of what the figurine
little toys in the U.S. Wang liked the element of inside will look like. For instance, Molly dolls look
surprise but wanted to sell his products in more nothing like the fanged rabbits from the Labubu
upscale packaging. He began approaching art- line or the aliens from Dimoo. Each of these se-
ists to develop toy lines for him, noticing a Hong ries has a different vibe thanks to the 25 artists
Kong-based Kenny Wong, who already started who have contributed designs for Pop Mart; each
selling a doll called Molly. The little girl with artist gets a cut of the sales their work generates.
turquoise, button-shaped eyes and a blond bob But no series comes close to Wong’s Molly series,
already had a small, passionate group of fans. which accounted for 27% of 2019 sales.
Wang offered Wong the chance to make Molly a Wang has started hosting toy shows—long
POP MART
Pop Mart line. “I told Kenny, ‘You need a bigger staples in the West—in China to find new tal-
stage,’” Wang says. ent. With these creatives, Wang tries his best to
ENTREPRENEURS
a display table in a Pop Mart store to the wattage a general manager at Kantar Worldpanel, a retail
of the lights. “The store itself is an accumulation consultancy. “There is a chance of success if the
of a decade of experience,” he says. “We display company starts by moving (within) Asia, for ex-
so many different dolls in a small space, and we ample, [with] Southeast Asia first.”
spend a lot of time on that alone.” The company does plan to expand in Asia, Eu-
Pop Mart now has 114 stores, all of which were rope and the U.S., but citing IPO confidentiality
forced to close temporarily this year as China rules, Wang declined to discuss more of his plans.
dealt with the coronavirus outbreak. They have If devoutly loyal customers like Nicole Song, 38,
since reopened, and Wang says sales at those are any indication, then Pop Mart may well find
stores have bounced back somewhat. Fortunately love in other parts of the world. Song works as
for him, Pop Mart’s e-commerce business has an HR manager at a financial firm in Beijing and
been exploding, too. In 2017, less than 10% of the spends much of her leisure time researching and
company’s revenue came over the internet. Last hunting down Pop Mart toys. If she can’t secure
year, almost a third of its sales were web-based, the one she wants at a store, she scours the web
sold through online channels including the com- for it, often turning to Alibaba’s digital flea mar-
pany’s Paqu platform and Alibaba’s Tmall shop- ket, Xianyu. There, some Pop Mart toys have sold
ping site. for hundreds of dollars.
Pop Mart is not the only seller of blind boxes, Wang wouldn't be “Blind boxes are so much different from what I
but it has a lead. According to industry-research where he is today have seen in the past,” says Song. “I like the toys’
without popular blond
firm Frost and Sullivan, Pop Mart has 8.5% of doll Molly; it is by far design, and when I open the boxes, the experi-
the market; its next closest rival, which was not his biggest seller, ence is a bit of a gamble.” Much like Wang’s bet
more than one fourth
named, had 7.7%. For now, Pop Mart isn’t offi- of annual sales. on others being up for the hunt.
POP MART
14
The Bureaucrat Wrestler
While the hospitality industry is troubled, WAR RE N M E Y ER ’s campgrounds are doing fine.
seats.” Relatively speaking, he’s prospering: As owned parkland in eight states. His clients: the
the May 25 Memorial Day holiday approached, U.S. Forest Service, state and county park de-
ENTREPRENEURS
of those agencies were losing money on the campground
before handing it over to RRM. The pandemic is a mortal
threat to the travel industry, but not to RRM. Most of its
visitors (2.4 million last year) live within a gas tank’s drive of
their destination.
To locked-down America, the great outdoors never looked
so appetizing. At one of his Arizona camps, Meyer says, a
hundred frustrated customers jumped over closed gates to
illegally use a park. “A lot of government campgrounds were
built with social distancing as the ethic,” he says. The price is camper (Meyer settled a damage claim); an alligator took a
right, too: usually between $22 and $26 a night, with a 50% liking to a Florida swimming hole used by children. But for
discount for Forest Service visitors, roughly a third of them, Meyer, the scariest critters walk on two legs.
who whip out a senior-citizen pass. A site with a hookup to RRM took over a park in California suffering from a se-
electric, water and sewer lines is a few bucks extra. rious case of deferred maintenance. Government inspectors
Economic chaos, paradoxically, may even help Meyer came in and condemned a deck with rotting wood. Meyer
expand. In the recession a decade ago, as legislative ap- obediently had the deck removed. Then he was cited for re-
propriations for maintenance and improvements dried up, moving the deck without a deck-removal permit. “I thought I
state park departments begged him to sign on and pay for was going to jail,” he says. He escaped that contretemps only
amenities like cabins and new bathrooms. Which he’s will- to get in trouble with California authorities again for putting
ing to do, if the lease is long enough. His contracts run from a kiosk on a parking area. The offense: failing to do a soil
five years to 50. analysis. To satisfy the bureaucrats, RRM had the asphalt cut
Ask Meyer what magic he works to turn a government open, took a soil sample, then replaced the asphalt.
money loser into a private-sector moneymaker, and this Ferocious lawyers lurk everywhere, especially in Califor-
58-year-old libertarian will give you an earful. It boils down nia. A state law mandates a half-hour unpaid lunch break.
to this: A for-profit concessionaire is motivated to make an Some workers there asked Meyer, in writing, for permis-
operation more efficient. A government agency is motivated sion to work through their break so they could earn an
to make it less efficient. In the government, he says, “pay extra half-hour of pay. He agreed. Then a lawyer showed
and prestige are based on size and staffing.” up with demands for damages. The arrangement was in-
A government parks department hires environmental- valid because there has to be a separate lunch document for
science graduates who collect full-time salaries and costly each day rather than one document for all the days. Gotcha!
benefits. With rare exceptions, RRM hires retirees who live Meyer settled the case.
in their own RVs at a campground. A lot of them are cou- He refused to settle the lawsuit from the California work-
ples who split up the chores. Most of them are on Medicare. er who claimed she was intimidated by her manager—who,
They work part-time and start at minimum wage. as it happens, was her sister. But getting the case dismissed
Worker exploitation? Maybe not. Most of the 400 work- cost Meyer $25,000. The absurdities of contending with the
ers return for the next season. Meyer gets 5,000 applicants government as landlord, regulator and adjudicator would
for the 50 to 100 vacancies. exhaust the patience of most business owners. For those
It was spluttering about left-wing economics that got who can withstand the torment, though, the rewards are
Meyer ensnared in park management. Not quite two de- ample enough. Meyer says that in a good year RRM clears
THOMAS BARWICK/GETTY IMAGES
cades ago he published a blog post about privatizing gov- a high single-digit profit margin on revenue of $14 million.
ernment services. A reader who owned a park concession Meyer has 6,000 camping spots in his empire. There are
company wanted to know if Meyer had the courage of his another 380,000 sites on public land that he could go after,
convictions. Buy me out! Meyer did. and he aims to double the size of his operation within a few
And so, at age 40, Meyer left freelance consulting and ap- years. “If I wanted to sit on the beach I could sell for three
plied his degrees, in engineering from Princeton and busi- times Ebitda,” he says. “But I wouldn’t be able to put the
ness administration from Harvard, to making park visitors money in Treasuries and get the same cash flow.” He plans
comfortable. It’s a hazardous line of work. A bear slashed a to keep at it, braving the elements.
16
Cleaning Up
Houston-based S OLU GE N is making cheaper, more effective industrial chemicals to help
A
scrub everything from pools and hot tubs to oil and gas companies’ wastewater.
A long-standing poker
game with a group of University of Texas South-
western medical students in Dallas brought Gaur-
ab Chakrabarti and Sean Hunt together. Wenly
Ruan, Chakrabarti’s dissection lab partner and
Hunt’s then-girlfriend (now wife), was the link.
But soon Chakrabarti, an M.D./Ph.D. (or “Mud-
Phud,” in medical school parlance) candidate re-
searching a drug candidate for pancreatic cancer,
and Hunt, a graduate student in chemical engi-
neering at MIT, were geeking out over science.
“Sean was terrible at poker,” says Chakrab-
arti, now 31. Though Hunt kept losing, he con-
tinued to play for years, as he returned to Dallas
from Boston to visit Ruan. And as they played,
Chakrabarti and Hunt continued their geek-out.
Chakrabarti was researching enzymes found in
cancer cells that produce hydrogen peroxide, and
he wondered if that process might apply to Hunt’s
research on improving traditional chemical man-
ufacturing. Hunt scoffed at the idea. “I was, like,
‘There’s no way an enzyme could be used in an
industrial, long-scale chemical process,’” recalls
Hunt, also 31. “But as we kept talking and diving
Gaurab Chakrabarti
into it, Gaurab convinced me.” on fertilizers: "We
Six years later, in 2016, Chakrabarti and Hunt believe we have a
cost-competitive
submitted their idea for a new business, which replacement, which
they called Solugen, to an MIT pitch competi- also biodegrades,
which many chemicals
tion. They won $10,000 as a finalist. Those funds in agriculture do not.”
allowed them to buy PVC pipe from Home Depot
ENTREPRENEURS
most of which it donated to local healthcare facili- expects regulatory approval soon from the U.S.
ties facing shortages with the help of the nonprofit Environmental Protection Agency, pending the
group Operation USA. It plans to increase produc- results of tests in Australia, South America and
tion of hand sanitizer to more than 3,700 kiloliters the U.S., that would allow Solugen to begin selling
by year-end, and, with the product in high demand, the product by the end of the year. Thanks to all
is considering commercial opportunities. this, Chakrabarti and Hunt are confident enough
These days, wastewater treatment accounts for in expansion that they’re planning to add at least
some 80% of Solugen’s revenue, and Chakrabarti 20 employees to Solugen’s now 70-person work-
and Hunt see vast room for growth. To expand, force by mid-2021.
Solugen is building a series of what Chakrabarti Longer term, the pair figure on continuing to
calls “mini-mills,” a term adopted from the steel in- investigate the workings of enzymes made by
dustry that he uses to refer to small, localized pro- various cancers, and engineering ones that have
duction plants that can serve the needs of regional evolved to be particularly good at making valu-
customers within a 320km radius rather than re- able products. “It’s like the early days of software
quiring large-scale distribution. The first one, in development,” Hunt says. They are investigating
Slaton, Texas, opened in 2019 and is now devoted a dozen or so enzymes now, each of which could
entirely to hand sanitizer. A second one is planned make a different target chemical in tandem with
for the Houston area. Each is located near an etha- biologically produced hydrogen peroxide. That
nol plant, from which Solugen can buy the corn success, Hunt figures, makes losing all those
waste it needs to power its biological production. poker games worthwhile. “It’s been quite a wild
Next up, Chakrabarti and Hunt see potential in ride,” he says. “Nobody thought poker would lead
agriculture, an area where efforts to replace chem- to this, that’s for sure.”
icals with biology have proliferated. The two be-
lieve that the same technology that allowed them With additional reporting by Christopher Helman.
The annual Best Under A Billion list spotlights 200 publicly listed small and midsized companies in the Asia-
Pacific region with sales under $1 billion. These companies have track records of exceptional corporate
performance, with one Covid-19 caveat: the list is based on full-year data as of July 7 and does not fully
reflect the impact from the pandemic-led downturn. The companies on this list have scored above their
peers in a composite ranking that includes sales and profit growth, low debt levels and robust governance.
The criteria also ensured a geographic diversity of companies from across the region. By using metrics
both quantitative and qualitative, the final list of 200 is truly a select group.
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
[x] Number of consecutive years on the list, including this year. Returnee ALL VALUES IN $ MILLIONS
METHODOLOGY
This list is meant to identify companies with long-term sustainable performance across a variety of metrics. From a universe
of 18,000 publicly traded companies in the Asia-Pacific region with annual revenue above $10 million and below $1 billion, only
these 200 companies made the cut. The companies on this list, which is unranked, were selected based on a composite score
that incorporated their overall track record in measures such as debt, sales and earnings growth over both the most recent
fiscal one- and three-year periods, and the strongest one- and five-year average returns on equity. Aside from quantitative
criteria, qualitative screens were used as well, such as excluding companies with serious governance issues, questionable
accounting, environmental concerns, management issues or legal troubles. State-controlled and subsidiary companies were
also excluded. The latest available full-year annual results on FactSet as of July 7, 2020, were used for numeric data. All other
research was done by Forbes Asia.
26
Optimism Rules
W
BAI L L IE G IF FOR D ’s stock picks have turned out to be perfect for the pandemic.
INVESTING
ager to take in a business landscape fraught with rection, trading little and spending its research
risks. But among fund managers, Baillie Gif- budget sponsoring literary prizes, investigating
ford, with its $245 billion under management, new philosophical ideas and endowing univer-
is an outlier. The firm pays little attention to sity chairs in genetics and computational biology.
traditional valuation metrics such as earnings Based in Edinburgh’s 18th-century “New Town,”
per share or PE ratios. It’s singularly focused on a short walk from the city’s medieval “Old Town,”
three things—growth, competitive advantage Baillie Gifford is too big and too old to be dis-
and staying power—and it doesn’t mind park- missed as simply lucky. The firm was founded in
ing its investors’ money in stocks that would 1908, shortly after the Panic of 1907, by Colonel
make value investors seasick. Here’s a sampling: Augustus Baillie and solicitor Carlyle Gifford. The
Zoom, the now-ubiquitous video-chat company, colonel had made his name fighting in the Second
which has a PE ratio of over 1,200; e-commerce Boer War, while his partner, Gifford, later became
upstart Shopify, over 50 times revenues; online
furniture merchant Wayfair, which lost $1 billion
in 2019, double that of the prior year. But these
very stocks, plus a good number of the 30 to 50 TO M O R R OW ’S FA A N G STO C KS ?
others held in each of their 14 mutual fund port- Baillie Gifford picks poised for post-pandemic success.
folios, are exactly the companies benefiting from
COMPANY BULLISH CASE
existing trends accelerating during the crisis.
Name a hot coronavirus stock, and Baillie Gif- Adyen NV Global payments platform
ford discovered it and built a massive position Denali Therapeutics Promising treatments for disorders like Alzheimer’s
before the virus spread. The firm has long-held Ecolab Boom times ahead for this office-cleaning-products firm
multibillion-dollar positions in Alibaba, Amazon, Reliance Industries May become the Amazon of India
Microsoft, Netflix and Tencent. Newer buys in- Sea Ltd. Tencent game distributor, e-commerce platform for Asia
clude Zoom, Covid-19 vaccine hopeful Moderna, SOURCE: BAILLIE GIFFORD
digital health upstart Teladoc and online text-
book seller Chegg. It’s a large shareholder in Way-
fair, which first plunged as Covid-19 spread, then known for helping finance Britain’s World War II
rose eightfold when sales skyrocketed as quaran- effort by selling the crown’s trove of overseas as-
tined customers made home improvements. Bail- sets, largely to investors in the U.S.
lie Gifford is also a top holder of surging Covid One of Baillie Gifford’s first trades was to lend
stocks Grubhub and Peloton, the cycling platform to lend to rubber plantations in the Malay Penin-
many are using to burn off their “quarantine 15” sula, believing Henry Ford’s pioneering Model T
pounds of weight gain. automobile would revolutionize the world. After
Baillie Gifford’s returns to investors in 2020 World War I, the firm decided America was a
have been nothing short of miraculous. Scottish compelling “emerging market,” and built positions
Mortgage Investment Trust, the $10 billion flag- in railroads including Union Pacific and Atchison,
ship Anderson co-manages, and a newer Long- Topeka and Santa Fe, eventually investing 20% of
Term Global Growth Fund with $40 billion in as- its assets in the United States. In the 1960s, it was
sets, are up more than 50% year to date, beating an early investor in emerging Japan.
the S&P 500 index by 47 percentage points. Both When the internet stock bubble popped in
have posted roughly 20% average annual returns 2000, Baillie Gifford suffered a setback, but as
over the past five years, more than doubling the investors fled companies like Amazon, the firm
index. The firm’s newer funds centered on U.S. backed Jeff Bezos’ vision. It was Amazon’s re-
companies driving “Positive Change” have also markable resilience and success that birthed the
GUTTER
done well, climbing as much as 25%. Even funds firm’s think-happy-thoughts-first, be-critical-lat-
that are down have trounced their benchmarks. er approach. Its timing was perfect. Technology
Intelligence Agents 29
back on hold, consider that it’s often even worse 34, the founder and CEO of Asapp, a New York
on the other end of the line. A customer-service City–based developer of AI-powered customer-
representative for JetBlue, for instance, might service software.
Clients include JetBlue, Sprint and satellite TV Builds surveillance systems Detects and tracks
for national-security purposes. construction-project problems.
provider Dish, all of whom who sign up for mul-
tiyear contracts contributing to Asapp’s estimat- ANYSCALE DRIFT
ed $40 million in revenue, according to startup SOFTWARE DEVELOPMENT PRODUCTIVITY SOFTWARE
tracker Growjo. Helps software developers Builds chatbots to automate
Asapp has drawn this investor interest by flip- make machine-learning apps. customer interactions.
ping AI on its head. For years engineers have per-
ASAPP DRISHTI
fected artificial intelligence to perform repetitive CUSTOMER SERVICE PRODUCTIVITY SOFTWARE
tasks better than humans. Rather than having Assists customer-service Creates data sets by digitizing
people train AI systems to replace them, Asapp agents in real time. human actions in factories.
makes AI that trains people to be “radically”
more productive. ATOMWISE EMBARK TRUCKS
HEALTH CARE AUTOMOTIVE
“Pure automation capabilities are [used] out of Discovers drugs with medical Creates software for
an imperative to reflect costs, but at the expense potential. self-driving trucks.
of customer experience. They’ve been around for
20 or 30 years but they haven’t really solved much AURORA EXTRAHOP
AUTOMOTIVE CYBERSECURITY
of the problem,” Sapoznik says. Asapp’s thinking:
Makes software for Detects cloud cybersecurity
“If we can automate half of this thing away, we self-driving cars. threats.
can get to the same place by making people twice
as productive.” BIOFOURMIS FIDDLER LABS
The company is a standout on Forbes’ second HEALTH CARE SOFTWARE DEVELOPMENT
annual AI 50 list of up-and-coming companies Monitors patients’ health Helps companies build and
using wearables. monitor AI apps.
to watch, rated highly for its use of artificial intel-
ligence as a core attribute by an expert panel of BLUE HEXAGON GENESIS THERAPEUTICS
judges. Its focus on using AI to keep humans in CYBERSECURITY HEALTH CARE
the loop is also what sets Asapp apart, although Detects network or cloud Discovers drugs with
it’s competing in the same call-center sandbox as cyberattacks. medical potential.
fellow AI 50 listees Observe.ai of San Francisco
and Cresta, which is chaired by AI legend Sebas-
CEREBRAS SYSTEMS GHOST
HARDWARE AUTOMOTIVE
tian Thrun, the Stanford professor who greenlit Builds computing chips Puts self-driving tech into
Google’s self-driving car program. for AI use. conventional cars.
TECHNOLOGY
national security. the most effective human representatives, trying
ICERTIS to replicate their expertise into Asapp software
PRODUCTIVITY SOFTWARE SIGOPT
Analyzes businesses’ SOFTWARE DEVELOPMENT
via machine learning. That software then coach-
contract risks. Develops software for es call-center staff on effective ways to respond
enterprises to build AI models. to customer queries and tracks down critical in-
KARIUS formation. If a caller asks how to cancel a flight,
HEALTH CARE SYNACK for example, Asapp software automatically pulls
Looks for pathogens in CYBERSECURITY
blood tests. Spots cybersecurity up helpful documents for the agent to browse.
vulnerabilities. If a customer reads a 16-digit account number,
KRISP TECHNOLOGIES it’s instantly transcribed and displayed on the
COMMUNICATION SOFTWARE TEXTIO agent’s screen for easy reference.
Removes background noise PRODUCTIVITY SOFTWARE
When things go right, companies using Asapp
from calls. Gives suggestions on how to
improve writing.
technology see the number of calls successfully
LEMONADE handled per hour increase from 40% to more
FINANCIAL SERVICES TUSIMPLE than 150%. That can mean lower stress for call-
Sells insurance using bots. AUTOMOTIVE center workers, which in turn reduces the high
Builds self-driving trucks. turnover associated with that line of work.
L I LT
PRODUCTIVITY SOFTWARE TWOXAR A licensed pilot with a fondness for classical
Assists human language HEALTH CARE music who studied math at the University of Chi-
translators. Discovers drugs with cago, Sapoznik first applied his coding skills to
medical potential. his family’s real estate and financial business in
MOVEWORKS Miami. “I’d been doing some work in investments
PRODUCTIVITY SOFTWARE UIPATH where you build machine-learning product capa-
Resolves IT tickets WORKFLOW SOFTWARE
autonomously. Creates bots that carry out bilities to trade the markets. The impact there is
repetitive processes. that there’s a number that goes up or goes down,”
NURO he says. Merely making money didn’t excite him.
AUTOMOTIVE UNITY TECHNOLOGIES Sapoznik hopes that optimizing call centers is
Produces self-driving SOFTWARE DEVELOPMENT
just a start for Asapp, which he founded in 2014.
delivery robots. Provides software for app or
game development. He’s actively searching for similar “gigantic-size”
OBSERVE.AI business opportunities with “brokenness and
CUSTOMER SERVICE UPSTART tons of interesting data.” He thinks Asapp can
Analyzes customer-service FINANCIAL SERVICES do that because it’s built like a research organiza-
calls. Partners with banks to tion—80% of its 300 employees are researchers
price loans.
P O N Y. A I or engineers.
AUTOMOTIVE VISE “The exciting thing about Asapp is not so much
Makes software for FINANCIAL SERVICES what they’re going after now, but whether or not
self-driving cars. Offers financial planning and they can go beyond that,” says Forrester analyst
management. Kjell Carlsson. “They, like so many of us, see the
RECURSION incredible potential of [using] natural language
HEALTH CARE VIZ.AI
Discovers potential drugs for HEALTH CARE
processing for augmented intelligence.”
rare diseases. Analyzes stroke risk from Summarizing Asapp’s potential, Sapoznik
brain images. draws on his experience as a pilot—in aviation,
SAFEGRAPH automation has steadily transformed the cock-
DATABASE SOFTWARE ZEBRIUM pit. “It’s increased safety from a pretty dramatic
Creates data sets by tracking PRODUCTIVITY SOFTWARE
commercial spaces. Detects and resolves perspective, and it hasn’t gotten rid of pilots
software problems. yet,” he says. “It’s just taken away chunks of their
workloads.”
Getting America 33
Back On Track
W ES E D E NS is betting $9 billion that America’s transportation future is passenger rail.
S
table. “Drive from Miami to Orlando with your family;
drive from Los Angeles to Las Vegas. It’s a bad experience.”
So is the money pit known as U.S. passenger rail. Amtrak,
since its creation in 1971, has consumed $52 billion of pub-
lic funds and never made money. Its best year was the $30
million operating loss it reported in 2019. But inside those
numbers, bloated by mandates from various members of
Congress to run coast-to-coast operations in a country with
little appetite for it, there’s a bright silver lining: Amtrak’s
high-speed Acela service along the congested Interstate-95
corridor between Washington, New York City and Boston
earned $334 million in operating profit last year. In other
words, find the right regions and passenger rail can work
Shouting over the noise of wonderfully.
diners at a Mexican restaurant on the floor of a casino, buy- “The lack of passenger travel by train in this country is a
out billionaire Wes Edens has come to Las Vegas, one of the travesty,” Edens says. “It’s a gigantic opportunity.” His role
cities least friendly to mass transit, to talk about passenger model: the 19th-century industrialist Henry Flagler—co-
rail. “It’s not like I had Lionel train sets in my basement,” he founder of Standard Oil with John D. Rockefeller—whose
says. “I wasn’t a train nut, but I love riding on trains. It’s my rail projects essentially made the state of Florida economi-
favorite form of travel.” cally viable.
Even a couple months ago, that was audacious talk from Edens and Fortress took over Flagler’s South Florida
the casual, sandy-haired 58-year-old who made his for- rail line for $3.5 billion in 2007, and as his ambition blos-
tune with Fortress Investment Group and who co-owns somed, he pitched its potential to governors on both coasts.
the NBA’s top team, the Milwaukee Bucks. In a post-Covid The effort paid off. He secured tax-exempt bonds over the
world, as people settle in for a period of minimal travel, es- last two years to expand his Brightline rail service from
pecially if it involves being squeezed among others, a bet Miami north to Orlando, a project with total construction
on train service sounds downright crazy, especially since it costs of $4.2 billion. In April, he won a $600 million pri-
comes with a $9 billion price tag. vate-activity allocation from California. Up to $2.4 billion
Edens’ vision: tax-exempt bonds to create high-speed worth of bonds from that award, provided to California by
train lines linking Orlando to Miami and Las Vegas to the federal government, can in turn be sold to private inves-
Southern California. He sees a service modeled on the Paris- tors. If all goes as planned, by 2023 the train will be whisk-
to-London Eurostar and is so confident the plan will work ing passengers from Las Vegas to a far-flung Los Angeles
that he’s put more than $100 million of his own money into suburb in 85 minutes at speeds of up to 320km/h. The $5
it. If things go right, his trains could haul nearly 20 million billion desert train also snagged private-activity financing
passengers in 2026, generate annual revenue of $1.6 billion from the federal government worth $1 billion and is await-
and operating profit of almost $1 billion a year. ing a bond allocation from Nevada.
“Great fortunes are generally made by solving the most “His ideas are so big,” says friend and Los Angeles Lakers
obvious problems,” Edens says, woven leather bracelets owner Jeanie Buss, a co-owner of Edens’ Cincoro tequila
on his right wrist jiggling each time he lightly thumps the brand alongside Michael Jordan and the owner of the Bos-
S T R AT EG I E S
the line will be fully electric—a move that pleases subprime lending. He repositioned failing bets
California officials because they’ll eliminate vast like Nationstar Mortgage, which became a ser-
amounts of exhaust and CO2—and run along- vicer of subprime mortgages as banks exited the
side Interstate 15. troubled business, eventually selling it for over
In contrast to California’s highly criticized $1 billion in 2018. Fortress pressed this idea, op-
publicly funded high-speed rail project, state portunistically buying large portfolios of ailing
treasurer Fiona Ma sees no local risk if it flops. subprime mortgages to service from AIG and
“There’s no hit to California taxpayers,” she says. Citigroup, which it also exited in 2018 at a $3
“It’s just the allocation of [federal] bonds.” The billion–plus profit.
trim, 185cm Edens, dressed in a low-key black “We went into the financial crisis high on he-
pullover, white T-shirt and chinos, navigated an lium,” says investor Michael Novogratz, Edens’
unlikely path to his new-age industrialist vision. former partner, who went on to make a fortune
The grandson of a homesteader raised near Hel- betting on cryptocurrencies. “Wes did a lot of re-
ena, Montana, he was educated at Oregon State ally crafty things” to claw his way back, he adds.
and cracked into Wall Street in 1987 at Lehman “He kind of salvaged what would have been a real
Brothers. After making partner, he left in 1993 disaster for investors and his reputation.”
for fledgling bond manager BlackRock before Unable to corral large amounts of money for
founding Fortress in 1998. buyouts from pensions, Edens found the cash by
Entering 2002, Fortress was mite-sized, with turning Fortress into a financial alchemist, shuf-
just $1.2 billion in assets, but it grew quickly. fling assets around and conjuring six public com-
Edens’ first two buyout funds, raised amid the panies in a six-year stretch. He spun out four new
dot-com bust, were among Wall Street’s best per- listed firms between 2013 and 2015 that manage
formers, and Fortress became a giant in hedge assets in media, mortgages, senior housing fa-
funds and managing complex pools of debt. As- cilities and golf courses—and which pay Fortress
sets soared 25-fold over a five-year stretch. Edens hefty fees. Edens also shifted a large infrastructure
outraced billionaires such as Blackstone’s Stephen fund into a vehicle called Fortress Transportation
Schwarzman and Henry Kravis of KKR by tak- and Infrastructure, which houses rail facilities and
ing Fortress public in February 2007. Its shares aircraft leasing operations and was listed in 2015.
soared 89% on their first trading day; Edens and In 2019, he created yet another public concern,
his partners became billionaires. New Fortress Energy, with a burgeoning liquefied
The coronation was premature. Fortress de- natural gas business and a goal to supply hydro-
scended into freefall as Edens, armed with $9.4 gen for electric-power generation.
billion of buyout funds raised in 2006 and 2007, The moves yielded Edens unheralded wind-
made mistake after mistake. He bet on a sub- falls and new fee streams. When Fortress sold
prime lender, Nationstar Mortgage, just before itself to SoftBank in 2017, earning Edens and his
defaults soared, and pressed an $8.9 billion partners a pretax $1.4 billion, 40% of the fees
buyout of casino operator Penn National Gam- it earned that year were paid to Fortress by the
ing, costing the firm a $1.5 billion termination companies Edens had devised. The pandemic hit
fee when Fortress pulled out. Even a wager on many of them hard because of their heavy expo-
skiing—Fortress’ 2006 takeover of Intrawest, sure to mortgages, real estate, newspapers and
the owner of Whistler, Steamboat and Squaw aircraft leases. But the newer ones, particularly
Valley—was a catastrophe. When the 2010 Van- the rail and energy business, are now his focus.
couver Olympics arrived, Edens was warding off “At this point in my life, I’m more of a builder,”
foreclosure threats and working to sell assets like Edens says, adding, “upgrading our nation’s in-
Whistler. From 2008 through 2010, investors frastructure and building high-speed trains can
pulled $12.8 billion from Fortress, which posted be this generation’s Hoover Dam and Tennessee
$3.2 billion in combined losses during the crisis, Valley Authority.”
HIGH
36
SEA
BY J O H N K A N G P H OTO G R A P H BY S E A N L E E F O R F O R B E S A S I A
Consider
have more than tripled this year to around $146
(and are up over 1,000% since early last year).
Sea’s second-quarter earnings, released on
Aug. 18, show how well it has been faring. Total
38 revenues nearly doubled to $1.3 billion—driven
these facts:
by big revenue gains at its two largest businesses,
online gaming and e-commerce, jumping 62% to
THE PROFILE
COURTESY OF SEA
120
100
39
Travel
SINGAPORE’S 50 RICHEST
80 restrictions
imposed
across ASEAN
60 43.17
Low
point
40 26.70
20
08/19 09/19 10/19 11/19 12/19 01/19 02/19 03/19 04/19 05/19 06/19 07/19 08/18
2019 2020
SOURCE: FT.COM
in his 42 years. He was born and raised in the Sea’s evolution came in 2014, when it launched
Chinese port city of Tianjin by parents who spent AirPay, which evolved into Sea’s digital finan-
their entire careers at state-owned companies. cial service SeaMoney. The next year, it ventured
After being a recruiter for Motorola and Corning into e-commerce with the launch of Shopee.
in Shanghai for four years, Li realized he wanted American Nick Nash, the former group pres-
to do something more with his life after studying ident of Sea from 2014 to 2018, says these steps
hundreds of résumés. “Every résumé is a personal were part of Li’s plan to create a company inspired
story, right? So by reading other people’s stories, by Alibaba and Tencent for the Southeast Asian
I started to think about how I wanted my résu- market. “Southeast Asia’s evolution is in many re-
mé to read like in the future,” he told Forbes Asia spects similar to China, but happening about 11
in 2015. “I kind of knew what my résumé would years later,” says Nash, now cofounder and man-
look like five years later. And somehow I didn’t aging partner of Asia Partners, a Singapore pri-
feel excited.” His first step to make a change was Sea’s headquarters
vate equity firm investing in Southeast Asian tech
getting accepted into Stanford, where he met his in Singapore. firms. “The brilliance of Forrest’s strategy was
future wife Ma Liqian.
In 2005, Li attended Ma’s graduation, where
Steve Jobs delivered his famous “you’ve got to
find what you love” commencement speech. Jobs
inspired Li to pursue his passion for online gam-
ing, so he launched a gaming company called GG
Game in Singapore, where he had moved with
Ma. The startup failed. Undeterred, he launched
Garena in 2009 with Chen and Ye—all three are
now naturalized Singaporeans originally from
mainland China.
But keeping this second company alive proved
SEAN LEE/FORBES ASIA
T H R E E- CO M M A C LU B
very clear,” Nash says: “an opportunity to locally
David Chen is the third and last of Sea’s founders to join the
adapt and be inspired by the two most valuable
ranks of billionaires. Chen, 39, became a billionaire in mid-June
business models from China—online games from when the Singapore-based gaming and e-commerce firm’s
Tencent and e-commerce from Alibaba.” share price passed $97—up 547% from its IPO price. Chen’s
In 2017, Li rebranded the company as Sea stake in the company, plus options, puts his personal fortune
ahead of its IPO that year—the new name was a just north of $1 billion.
nod to Southeast Asia, the company’s main mar- Chen is the fourth-largest individual shareholder in Sea af-
ket. Sea raised $884 million in an offering that ter fellow cofounders Li and Ye, the first and second-largest.
Independent director and early investor Kuok Khoon Hua,
valued the company at more than $4 billion when the youngest son of Malaysian billionaire Robert Kuok, is the
its shares listed on the New York Stock Exchange. third-largest.
“Connecting the dots” became Sea’s tagline, a Chen holds a strategic position as the chief product officer of
phrase taken from Jobs’ 2005 speech. Shopee, a sign of the importance of e-commerce to the com-
pany. He is the only cofounder focused on a specific business
(Li is group CEO and Ye, 40, is group chief operating officer).
W
ith so many at home or keep-
ing social distance, going online is
now the main way to engage with
others, says Li. Sea’s online gam- shopping app in Southeast Asia and among the
ing business, which retains the top three worldwide in the same category in the
Garena name, had a strong start to the year, with first half of the year, according to App Annie.
half a billion active users in the second quar- To be sure, Shopee is still losing money, even
ter, up 61% from the previous year. That growth after five years of operation. Sea’s e-commerce
was fueled by the popularity of Free Fire, a battle division’s operating loss widened to $345 mil-
royale-style multiplayer game. According to re- lion in the second quarter from $270 million a
searcher App Annie, it was the third most-down- year earlier. Shopee’s costs arise from its expen-
loaded mobile game globally in the second quar- sive battle to gain and keep market share from
ter from the Google Play app store. multiple rivals, such as Alibaba’s Lazada and
Sea’s Shopee business saw similar pandemic- Indonesia’s Tokopedia (which is also backed by
fueled growth, as shoppers stocked up on sup- Alibaba). Shopee’s net loss is the main reason
plies. “The first thing for consumers is to buy the why Sea remains unprofitable (Garena, mean-
things they need,” says Li. In the second quarter, while, had operating income of $167 million on
COURTESY OF SEA
Shopee had gross merchandise value growth of $384 million in revenue in the latest quarter).
110% from the previous year to $8 billion, while But Southeast Asia’s e-commerce market is still
gross orders totaled 616 million, a 150% increase growing—less than half of the region’s 360 mil-
year-on-year. Shopee was the most downloaded lion internet users actively shop online, according
SINGAPORE’S 50 RICHEST
investing in growth, in extending our market including India, Latin America, the Middle East
leadership that will bring us much better return and Russia. “If we have the opportunity to serve
in longer run and profitability.” more users globally, we do have that aspiration,”
Sea’s third business is SeaMoney. The digi- Li says. But he insists that Southeast Asia will re-
tal financial services arm is the smallest of Sea’s main Sea’s priority. When asked if he will change
business units, with second-quarter revenue of Sea’s name to reflect the company’s global ambi-
$12 million—about 1% of the company’s total tions, Li says, with a laugh: “We don’t have that
revenue. Its value, for now, comes in helping fa- plan at the moment.”
cilitate other units’ operations, such as payments
for Shopee. “We believe that digital payment is
a very important infrastructure,” says Li. In July,
for example, 45% of Shopee’s gross orders in
Indonesia were paid using SeaMoney’s mobile
wallet service.
SeaMoney has the potential to be a significant
business by itself. Second-quarter revenue more
than quintupled from just over $2 million a year
ago. The Southeast Asian digital payments mar-
ket is expected to reach $1 trillion by 2025—ac-
counting for half of all payments in the region,
according to the Google, Temasek and Bain re-
port. Similar to online shopping, Li expects the
coronavirus will push more people toward digi- SA I LO R S AT S E A
tal payments. Beyond his digital aspirations, Li is an avid soccer fan and has plans
A possible addition to SeaMoney could be to elevate the city-state’s soccer scene. There’s lots of room for
a game-changer: digital banking. Earlier this improvement: the Lions, as the men’s national team is nicknamed, are
year, Sea applied for one of the two digital re- ranked No. 157 in the world by FIFA, below New Caledonia in the South
tail banking licenses in Singapore. Like a tradi- Pacific. Li, who sits on the Football Association of Singapore Council,
is focused on developing young players. “If kids are really passionate
tional bank, the license would allow Sea to make
about football and they are gifted, we want them to continue on that
loans and take deposits. “The best way to make path and show them that being a professional footballer could be a
money in the lending business is by having con- very valid career, which is the case in a lot of Europe, but less so in
sumer deposits, which lower your cost of capital,” Asia,” he says.
says Nash. “Having a bank license would give Li is doing that through Lion City Sailors, a local professional club
Sea access to a wonderful base of deposits here formerly named Home United that Sea acquired in February from the
in the most important financial center of South- Singapore government for an undisclosed sum. (It was the first privati-
zation of a Singapore Premier League club as part of a pilot project by
east Asia.” The Monetary Authority of Singapore
the Football Association of Singapore to revitalize the league.) He took
is assessing five applicants, including Sea, and is over as chairman and announced in June that the club would build a
expected to award the two licenses by year-end. world-class center to train talented youth.
Outside of digital banking, Li has no immedi- Li doesn’t rule out other soccer-related purchases down the line,
ate plans to branch out beyond Sea’s three main even a European soccer club. “We don’t have any plans at this
business lines. “We always believe that digital en- moment, but we will see,” he says with a laugh. If he did, he’d be joining
an elite club of Asian tycoon owners, including Singaporean Peter Lim
tertainment, specifically games, e-commerce and
(Valencia), Malaysian Vincent Tan (Cardiff City) and Thai Aiyawatt
digital financial services are the largest [inter-
COURTESY OF SEA
Philip Kunz, Head of Global Private Banking, Southeast Asia, HSBC Private Banking
The Covid-19 pandemic is rapidly changing This is part of a broader strategic transfor- Sustainable Solutions
the way we live and work, even as longer- mation programme announced by the HSBC HSBC Private Banking is focused on address-
term megatrends such as technological Group, which will involve reshaping and ing the growing demand amongst its clients
advancements and climate change con- reorganising the organisation to improve to integrate environmental, social and gov-
tinue to alter the global landscape. Amid this efficiency, investing in new skills and creat- ernance (ESG) factors into their investment
shifting environment, the needs of high net ing a simpler and better digital experience. decision-making processes. In particular, next
worth individuals and their families are evolv- Simply put, HSBC aims to be a “bank fit for generation private banking clients expect to
ing faster than ever. the future”. see more from their investments beyond just
Against this backdrop, HSBC Private Bank- Part of this strategic transformation pro- financial returns. These young investors want
ing is transforming itself to stay relevant to gramme involves a significant investment in to help better society and the environment
its clients by leveraging its strengths as an accelerating HSBC’s growth in Asia over the through their investments.
international financial institution; one that next few years. Singapore is a key market for The pandemic is likely to accelerate this
combines talent with technology. the HSBC Group, and the bank will continue movement towards investing in businesses
“Our ambition is to build a better and to invest to grow its presence and market that focus on impact and purpose, as the
different Private Bank. Harnessing our inter- share in the city-state. scale of the crisis prompts a rising wave of
national network, our role is to illuminate On its part, HSBC Private Banking will con- urgency when it comes to sustainability.
opportunities, ideas, places and people not tinue to steer towards growth by expanding “I think what has been happening in the
known yet,” says Philip Kunz, Head of Global in its areas of strength in the wealth manage- world has triggered a deep reflection about
Private Banking, Southeast Asia, at HSBC. ment space. how we can change the way we live for a
PROMOTION
In April this year, HSBC moved into its new head office at Marina Bay Financial Centre Tower 2, where it is the anchor tenant.
The new office is part of an island-wide upgrade and investment of its branches across Singapore.
better world. This has resonated with clients to legacy, which should go beyond financial sations with our clients to address what is
in our conversations. We want to support wealth. More importantly, it should encom- close to their hearts. Good communication
our clients by inspiring and helping them to pass ensuring the happiness and prosperity is essential to successfully navigate the storm
make positive changes,” says Kunz. of future generations to come. and protect the wealth and sustainability of
Thus, HSBC is taking a hands-on approach Among other things, this will require the family businesses,” Kunz says.
to this ethos, providing sustainability-related senior generation of families to have open
thought leadership and innovations with and constructive conversations regard- Succession Planning
Closely related to family legacy is the topic
of succession planning. The massive disrup-
tion wrought by Covid-19 puts in sharp relief
"Our ambition is to build a better and different Private Bank.
the need for family businesses to invest in a
Harnessing our international network, our role is to proper succession plan. Indeed, the current
illuminate opportunities, ideas, places and people not uncertainties can be a catalyst for family
members to conduct discussions about their
known yet." future.
While every family business is unique in
– Philip Kunz, Head of Global Private Banking, Southeast Asia,
their makeup, what remains unchanged is
HSBC Private Banking their desire to avoid the curse of shirtsleeves
to shirtsleeves in three generations—the
very real risk of declining wealth.
capital financing. “Integrating ESG into ing the paths that their heirs can take. This “We have consistently seen that fam-
investing isn’t just about doing good, it also includes discussions around setting up a ily businesses are better prepared for the
makes good business sense. Companies that philanthropic trust or foundation in the fam- future when they have a well-thought-out
are synonymous with ESG have shown to be ily name that they can run in the future, and approach to communicating about succes-
agile enough to adapt, and therefore resilient practical advice on establishing and running sion,” Kunz says.
and sustainable,” he adds. businesses of their own. The world is changing rapidly, and per-
HSBC Private Banking is no stranger in this haps irrevocably, as a result of the pandemic.
Family Legacy area. It has been supporting some of the Amid this sea of uncertainty, HSBC Private
Legacy planning has always been a complex- world's most influential families with wealth Banking is transforming itself for the future
ity for wealthy families, and the ongoing pan- transition and legacy matters for generations, to ensure it remains capable of serving the
demic has led many to reflect on this impor- from trusts and estate planning to philan- group’s clients in supporting their sustain-
tant issue. HSBC Private Banking believes thropic and family office advisory. able ambitions for their family, business and
that one needs to take a holistic approach “We’ve had several meaningful conver- legacy.
This article is issued by The Hongkong and Shanghai Banking Corporation Limited and its wholly owned subsidiary, HSBC Trustee (Singapore) Limited.
THE LIST SINGAPORE’S 50 RICHEST
44
Bucking The Trend
Singapore’s 50 Richest added $37 billion despite a declining economy and stock market.
BY N A A Z N E E N K A R M A L I
andemic-induced economic pains have Sea’s shares (up 283% since fortunes were last measured),
2. LI XITING
SINGAPORE’S 50 RICHEST
$17.8 BILLION
SHENZHEN MINDRAY
BIO-MEDICAL ELECTRONICS
AGE: 69
4. EDUARDO SAVERIN
Tasty Opportunity $14 BILLION
KISHIN RK, RAJ KUMAR FACEBOOK
AGE: 38
Talk about prescient: about a year be- pore. Kishin, 37, and Kumar, 66, saw their
fore the pandemic, billionaire property combined fortune remain little changed at
developer Kishin RK cofounded an online $2.6 billion. 5. ROBERT & PHILIP NG
meal delivery company, TiffinLabs. Now TiffinLabs’ outlook is bright. “We’re see- $13.2 BILLION
the company is busy catering to Singapor- ing a shift in terms of people behaving very FAR EAST ORGANIZATION
AGES: 68, 61
eans facing government-imposed limits on differently,” said Kishin, TiffinLabs’ chair-
in-restaurant dining. “We see an absolute man. “It’s going to stick for a long time.”
outburst and explosion of the food delivery
business globally,” Kishin told a Forbes Asia
The trend of takeouts from centralized
kitchens will help double global online de-
6. KWEK LENG BENG
Next Frontiers Webinar on June 23. livery sales to $200 billion by 2025 from its $8.8 BILLION
KUA CHEE SIONG/THE STRAITS TIMES/NEWSCOM
CITY DEVELOPMENTS
TiffinLabs differs from many online take- size in 2018, according to U.S. researcher AGE: 79
out companies. Rather than deliver food Frost & Sullivan.
from brick-and-mortar restaurants, cen- TiffinLabs is now going global. In June,
tralized kitchens prepare food that can be TiffinLabs leased more than 1,000 cloud 7. FORREST LI
ordered from virtual restaurants. Kishin’s kitchens in Asia, Europe and the U.S. Due to
$7.1 BILLION
food foray provides a welcome hedge fire up in the fourth quarter, these kitchens SEA
against the downturn in his real estate will allow the firm to reach over 10 markets AGE: 42
business, as Kishin’s RB Capital and dad worldwide. “We’re bringing our restaurant
Raj Kumar’s Royal Holdings own hotels brands here in Singapore global,” said Kishin.
and other property in Malaysia and Singa- —John Kang 8. KHOO FAMILY
$6.3 BILLION
CHANGE IN WEALTH KEY: UP DOWN UNCHANGED NEW TO THE LIST RETURNEE GOODWOOD GROUP OF HOTELS
SI NGA POR E’ S
5 0 RICH EST
9. KWEE BROTHERS
$5.5 BILLION
46 PONTIAC LAND
$5.3 BILLION
UNITED OVERSEAS BANK
AGE: 91
11. GANG YE
$4.1 BILLION
SEA
AGE: 40
Lim Hock Chee and his brothers Hock Eng the gradual easing of restrictions on move-
and Hock Leng saw their combined net ments of people, elevated demand caused
14. CHOO CHONG NGEN worth rise 38% to $1.2 billion this year as by Covid-19 will ease,” the company said.
Binny Bansal, 37, the youngest newcomer to Indian fintech Acko, U.S.-headquartered
Singapore’s 50 Richest this year (net worth: AI firm GreyOrange and Singapore-based 18. SAM GOI
$1.1 billion), has a tough act to follow—his software outfit Mobikon. Bansal says he is
own. In 2018, Walmart acquired a 77% industry-agnostic, but looks for technolo- $1.9 BILLION
TEE YIH JIA FOOD
stake for $16 billion in Flipkart, the Indian gies that could disrupt large markets, “just AGE: 73 47
company he cofounded, in what was report- like we did at Flipkart.” Bansal says most
edly the largest amount ever paid worldwide of his portfolio companies have survived—
19. OEI HONG LEONG
SINGAPORE’S 50 RICHEST
to acquire an e-commerce company. and even thrived—in the pandemic. “The
“With Amazon’s aggressive entry into digital world has been accelerated thanks to $1.8 BILLION
India, we needed a strategic partner,” says the pandemic, giving a boost to ventures in AGE: 72
Bansal of the deal. Though holding a 3% edtech, digital finance and healthcare tech-
stake and a board seat, he’s no longer in- nology,” he says.
volved in running Flipkart, which he start- Mentoring entrepreneurs is another pas- 20. ASOK KUMAR HIRANANDANI
ed in Bangalore as an online bookseller in sion. With two former Flipkart colleagues, $1.6 BILLION
2007 with Sachin Bansal (no relation). Bansal founded Bangalore-based xto10x ROYAL GROUP HOLDINGS
Last year, Binny Bansal relocated to Sin- Technologies, which provides advisory and AGE: 65
gapore. In addition to offering a good qual- consulting services to help startups scale.
ity of life for his 4-year-old twin sons, he “There’s not a lot of help available to new
says it is an ideal location for his second act entrepreneurs because there aren’t too many 21. ZHONG SHENG JIAN
as a venture capitalist. So far, Bansal has people who’ve been there, done that,” he says. $1.55 BILLION
invested in more than 40 ventures, such as —Naazneen Karmali YANLORD LAND
AGE: 62
$1.41 BILLION
OCBC BANK
February 6.4
% change 0 Unity
Budget
2019
48
1st quarter 1.0
THE LIST
March 48.4
2nd quarter 0.2 Resilience
Budget
3rd quarter 0.7
SOURCE: SINGAPORE
Drifting Higher MINISTRY OF FINANCE Total 92.9
Singapore’s first-half unemployment rate was higher
than any annual rate in the past 10 years.
*Half-year figure, rest annual
Wealth Creation
*2.9%
Crunch Time
2.3% Singapore has long been a regional and global hub for in-
2.2% 2.1%
2.1% ternational trade, services and tourism. But being a coun-
2.0% 2.0% 1.9% 2.0% 1.9%
try highly reliant on global connectivity can be a two-edged
sword when the world economy goes into a tailspin, as it
has with the pandemic. Now Singapore is suffering one of
the worst downturns in its 55-year history.
Singapore’s GDP saw a major contraction in the second
quarter. Tourists arrivals have fallen to a couple thousand
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 a month, unemployment is at a 10-year high and the stock
market’s benchmark index is at a five-year low. The gov-
SOURCE: SINGAPORE MINISTRY OF MANPOWER ernment has done what it can, announcing four stimulus
packages. The S$93 billion ($68 billion) the government
S IN GAP O RE ’S
Big Drop 50 R IC HE ST
Tourist arrivals now measure a couple thousand.
(MONTHLY TOURIST ARRIVALS, IN ‘000)
1,800
1,400
1,000
26. LIEN FAMILY
49
$1.35 BILLION
UNITED OVERSEAS BANK
600
SINGAPORE’S 50 RICHEST
200
27. WONG BROTHERS
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun $1.33 BILLION
2019 2020 CHARLES & KEITH
30. HO FAMILY
3,000
$1.25 BILLION
TAI TAK ESTATES
As the pandemic battered China’s econo- nology Group, and then China’s Montage
my early this year, Teo Swee Ann was grap- Technology, Teo founded Espressif in 2008,
34. CHUA THIAN POH pling with a sharp decline in his company’s and the company’s flagship ESP32 chips
50 $1.05 BILLION sales. Teo’s Shanghai-based Espressif Sys- now power goods such as speakers, wear-
HO BEE LAND
tems, which designs chipsets and software, able devices and home appliances. In July
AGE: 72
had to slash prices. In the first half, net last year, Espressif sold 25% of its shares
THE LIST
profits dropped 45% to 35 million yuan in an IPO that valued the company at $716
35. TAY FAMILY ($5 million), as revenues slipped 9% to 293 million. The stock’s more than threefold
million yuan. rise since the IPO has pushed its market
$1 BILLION That decline wasn’t enough to keep Teo cap to $2.2 billion.
MEMOCORP
from vaulting onto the list after Espressif ’s Teo is not slowing down despite the pan-
IPO last year. A Singaporean with a mas- demic. “We have built the most comprehen-
36. TEO SWEE ANN ter’s in electrical engineering from the Na- sive ecosystem for IoT developers,” he wrote
tional University of Singapore, Teo made shareholders in February, and the company
$990 MILLION
ESPRESSIF SYSTEMS
his fortune in China, and joins the list with plans this year to launch four chips with
AGE: 44 a $990 million net worth. After jobs at U.S. improved performance and lower power
chipmakers Transilica and Marvell Tech- consumption. —Yue Wang
SINGAPORE’S 50 RICHEST
$725 MILLION
MISSION HOLDINGS
AGE: 46
forced the temporary closure of their Sin- hold a 14% stake in Suntec REIT, which
gapore-listed developer SingHaiyi’s prop- owns properties in Australia and Singa-
erty showrooms and hurt rental income at pore, and whose shares have fallen 31% 48. MIN-LIANG TAN
the real estate investment trusts they hold. in the past 12 months. And OUE Com- $650 MILLION
Tang and his wife built most of their mercial REIT, which holds properties in RAZER
AGE: 42
fortune after moving to Singapore in Singapore and Shanghai and in which the
the 1990s from their native China. They Tangs have a minority stake with family,
founded trading firm Tang Dynasty in has lost 30% of its value over the same pe- 49. JOHN LIM
1995 and bought control of SingHaiyi in riod. SingHaiyi, meanwhile, is still moving
2012. They’ve made influential friends forward with its own projects, including $645 MILLION
ARA
along the way, notably Neil Bush, brother three residential projects in Singapore,
LIM ZERUI/SPH/NEWSCOM
AGE: 64
of former U.S. president George W. Bush. among them a $1.6 billion condo set to
Bush chairs SingHaiyi, and is a director open in 2023, and a residential property
of the Tangs’ investment firm American in San Francisco scheduled for completion 50. LOO CHOON YONG
Pacific International Capital, which owns in 2024. —Yue Wang $610 MILLION
RAFFLES MEDICAL GROUP
FOR MORE INFO, GO TO FORBES.COM/SINGAPORE AGE: 71
For a decade, chief
executives of the world’s
largest companies welcomed
Fed-sanctioned debt on
their balance sheets and
made themselves and their
shareholders rich. Covid-19
has turned the strategy into
an addiction.
T H E I N V E S T I G AT I O N
MORAL HAZARD
53
B UT R AT HE R THA N
HEADI NG I NTO
BANK RUP TCY,
DUKES
BY A N T O I N E G A R A A N D N AT H A N VA R D I
of
I L LU S T R AT I O N BY I S R A E L G . VA R G A S
→ When chief executive
54 Doug Parker took the pilot’s
seat at American Airlines in
T H E I N V E S T I GAT I O N
C O R P O R AT E D E BT
If anything, its financial gymnastics might well $2.3 trillion rescue package.
have been a playbook for boardrooms around the “We have a buyer and lender of last resort, cush-
country. Year after year, as the Federal Reserve ioning pain but taking over the role of the free
pumped liquidity into the economy, some of the market,” groused Howard Marks, the billionaire
biggest firms in the United States—AT&T, Coca-
Cola, Exxon, FedEx, General Motors, IBM, Mc-
Donald’s, Merck and 3M—have binged on low-
interest debt. Most of them borrowed more than
they needed, often returning it to shareholders in
the form of buybacks and dividends. They also
went on acquisition sprees. Their actions drove
the S&P 500 index ever higher—by 13.5% on av-
erage annually from 2010 through 2019—and
with it came increasingly rich pay packages for
the CEOs leading the charge. The coup de grâce
was President Trump’s 2017 tax cut, which added Since 2014, McDonald’s has been
even more helium to this corporate-debt balloon. able to return more than $50 billion
According to a Forbes investigation, which an-
alyzed 455 companies in the S&P 500 Index—ex- to its shareholders. The special sauce
cluding banks and cash-rich tech giants like Ap- in its success? Debt.
ple, Amazon, Google and Microsoft—on aver-
age, businesses in the index nearly tripled their
net debt over the past decade, adding some $2.5 cofounder of Oaktree Capital, in a memo April 14.
trillion in leverage to their balance sheets. The “When people get the feeling that the govern-
analysis shows that for every dollar of revenue ment will protect them from [the] unpleasant fi-
growth over the past decade, the companies add- nancial consequences of their actions, it’s called
ed almost a dollar of debt. Most S&P 500 firms ‘moral hazard.’ People and institutions are pro-
entered the bull market with just 20 cents in net tected from pain, but bad lessons are learned.”
debt per dollar of annual revenue; today that fig- The lesson to corporate-debt junkies is clear:
ure has climbed to 38 cents. Taxpayers be damned, the federal spigot is wide
But as the coronavirus pandemic cripples com- open. In March and April alone, according to Re-
merce worldwide, American corporations face a finitiv, no fewer than 392 companies issued $617
grim reality: Revenues have evaporated, but their billion in bonds and notes, including a record
crushing debt isn’t going anywhere. A year ago, number of triple-B issues, piling on still more
Federal Reserve chairman Jerome Powell sound- debt that they may not be able to pay back. As
ed an alarm, but he could barely be heard above Warren Buffett observed during Berkshire’s an-
the roar of the ascendant stock market. “Not only nual shareholder meeting on May 2, “Every one of
is the volume of debt high,” said Powell last May, those people that issued bonds in late March and
“but recent growth has also been concentrated in April ought to send a thank-you letter to the Fed.”
the riskier forms of debt. . . . Among investment-
grade bonds, a near-record fraction is at the low-
A
est rating—a phenomenon known as the ‘tri- merica’s foremost corpo-
ple-B cliff.’” Powell was referring to the fact that rate citizens—companies found
a large number of companies’ bonds were dan- in nearly every retirement ac-
MCDONALD’S
gerously close to junk status. “Investors, financial count—did not become debt de-
institutions and regulators need to focus on this pendents all by themselves. It
risk today, while times are good.” took some prodding, mostly by Wall Street’s sav-
the recovery, its growth stalled. Starting in 2014, Street. McDonald’s became a hedge fund dar-
McDonald’s chief executive, Don Thompson, be- ling, its shares more than doubling during East-
gan piling on leverage to fund share repurchas- erbrook’s tenure, from 2015 to 2019. His reward
es. A year later his successor, Steve Easterbrook, was $78 million in generous pay packages over
amped up Thompson’s strategy by selling com- five years.
pany-operated restaurants to franchisees, just as The risk added to McDonald’s balance sheet
Ackman had wanted. Today, 93% of the 38,695 has been dramatic, however. In 2010, the com-
McDonald’s worldwide are operated by small en- pany carried just 38 cents in net debt per dollar
trepreneurs who cover maintenance costs and of annual sales, but by the time Easterbrook was
pay the parent company rent and royalties for fired in late 2019 amid news of a workplace af-
the privilege of operating in its buildings, using fair, it had $1.58 in net debt per dollar of revenue.
R AC E TO T H E TO P
CORPORATE DEBT HAS SKYROCKETED TO MORE THAN $10 TRILLION, ACCORDING TO
THE ST. LOUIS FED, BUT IT MAY ULTIMATELY BE OVERTAKEN BY THE GOVERNMENT. SAID
JEROME POWELL ON 60 MINUTES: “WE’RE NOT OUT OF AMMUNITION BY A LONG SHOT.”
$12,000 B
Nonfinancial corporate Total assets of the
business; debt securities and Federal Reserve
loans; liability, level
$10,000 B
$8,000 B
$6,000 B
$4,000 B
$2,000 B
0
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
I
CEO in 2015, activist hedge fund managers Keith f there were an award given for
Meister, of Corvex Management, and Daniel corporate recklessness, howev-
Loeb, of Third Point, took big positions. By Oc- er, few would challenge mighty
tober of that year, Meister was on Yum’s board of Boeing, the world’s largest aero-
directors; days after his appointment, the com- space and defense manufactur-
pany said it was “committed to returning sub- er and the nation’s single biggest exporter. Once
stantial capital to shareholders” and spinning off the pride of industrial ingenuity in America, Boe-
its Yum China division, which generated 39% of ing has been hypnotized by the lure of financial
its profits. engineering. Starting in 2013, the Chicago-based
Over the next year, Creed borrowed $5.2 bil- company decided it would make sense to commit
lion to fund $7.2 billion of stock buybacks and nearly every penny of profit, and then some, to its
dividends. Yum retired some 31% of its common shareholders. It sent $64 billion out the door—
shares, and as expected, its stock price doubled $43 billion worth of buybacks and $21 billion in
to over $100 by the end of 2019. Shareholders dividends—saving little under CEO Dennis Mui-
were thrilled, but Yum’s financial staying pow- lenberg to cushion against the industry’s expect-
er was severely compromised. In 2014, Yum had ed hazards, such as manufacturing difficulties,
just $2.8 billion of net debt, accounting for 42% labor disputes and recessions.
of net revenue; by 2020, that figure had swelled After two of its 737 MAX planes crashed with-
HEINZ
to $10 billion, or 178% of net revenue. Heading in five months and the FAA grounded the air-
Warner, among others, but also on stock buy- and it was among the first issuers to tap
backs and the telecom’s $2 annual dividend. All unfrozen bond markets in late March.
Occidental Petroleum’s net debt she took over in 2016, to $36 billion, not count-
nearly fivefold since 2016. ing the $10 billion in preferred financing Hol-
lub took from Buffett. Her $55 billion takeover
Covid-19 and oil’s collapse have of Anadarko Petroleum closed last August—just
put Oxy on bankruptcy watch. in advance of the worst oil-price plunge since the
1980s as Russia and Saudi Arabia flooded mar-
kets with supply early this year. With West Tex-
as Intermediate crude hovering near $30 a bar-
rel as of press time, Occidental looks to be head-
ing for restructuring or even bankruptcy.
If Oxy is allowed to go bust, though, it will
probably be the exception. The U.S. government
can’t afford to let market forces alone dictate the
future of too many companies. Already, retailers
Neiman Marcus, J.Crew and JCPenney have filed
for bankruptcy. The Fed has made it clear that to
try to avoid global economic devastation worse
than that seen during the Great Depression, it
regards the nation’s largest publicly traded com-
panies as, basically, too big to fail. “The Fed and
Treasury have essentially created a new mor-
al hazard by socializing credit risk,” wrote Scott
Minerd, CIO of Guggenheim Partners. Black-
Rock is predicting an expansion of the Fed’s bal-
ance sheet by a “staggering” $7 trillion by the end
of the year. In some ways, it seems, the Fed’s ac-
tions are tantamount to trying to cure addiction
by increasing the dosage of the very substance
the addict is abusing.
60
WORST.
DEAL.
EVER.
BY N OA H K I R S C H
AUGUST 2020
dustry locked down,” says Eric Fuller, a consul-
tant who tracks the ticketing market. Though
the firms have limited overhead—they stock no
It’s
inventory of their own—Fuller thinks StubHub
could soon file for bankruptcy unless it secures
a bailout. (StubHub declined to comment, but a
spokeswoman told the Sports Business Journal
in April that it “is not going bankrupt.”)
62 It gets worse. The British government launched
an antitrust investigation into the acquisition,
forcing Viagogo and StubHub to keep operating
THE SAGA
B
would buy its larger rival StubHub from eBay for aker’s résumé—Harvard, Stan-
$4 billion. It was a tale, for Baker, of triumph and ford, McKinsey, Bain—reads like a
revenge. He had cofounded StubHub at Stanford manual on how to get rich. Credit
Business School; then his cofounder kicked him that trajectory, perhaps, partly to
out, spurring him to launch Viagogo overseas. the dynasty in which he grew up.
November’s announcement offered Baker a shot His maternal grandfather was a real estate entre-
at redemption. “It’s personally satisfying to have preneur, and his paternal grandfather ran Baker
my two babies together and be able to reunite Industries, a security company that operated ar-
them,” he said then. mored cars. Baker’s father, Malcolm, eventual-
Three months later, on February 13, the deal ly took over the family business, which was ac-
closed. Baker, 47, whose company had paid with quired in 1977 for $118 million (roughly $500
a combination of $2 billion in debt and $2 bil- million today).
lion in cash, had created a global colossus that “It was always driven into me, the excitement
sold millions of event tickets last year, bringing of trying to build something, be your own boss,
in $1.5 billion in combined annual revenue. His control your own destiny,” Baker says. “I didn’t
23% stake in the new firm put him close to be- really know how that would manifest.” He start-
coming a billionaire. ed by enrolling at Harvard, where he studied
Then came the pandemic. government, then followed a frequently trodden
As the coronavirus rippled further into Asia, path to McKinsey in search of “a lot of money.”
then across Europe and into North America, But he quickly grew bored. “It wasn’t necessari-
stadiums shuttered, artists canceled tours and ly for me,” he said in a 2012 interview. “It’s a lot
Broadway shows went on hiatus—wiping out at of very high-IQ people who aren’t tremendous-
least 90% of StubHub and Viagogo’s revenues, an- ly commercial all the time.” Two years into the
alysts estimate. StubHub furloughed two-thirds of job, in 1997, Baker jumped to the private equi-
its U.S. staff in late March. Around the same time, ty firm Bain Capital, helmed at the time by Mitt
Moody’s downgraded the companies’ outlook Romney. “Obviously, I was the low man on the
from stable to negative. totem pole,” he says, but “I learned more in my
“[It’s a] spectacular misfortune to have shelled two years at Bain Capital than anywhere else I’ve
out $4 billion four weeks before the entire in- ever been.”
ERIC BAKER
It was during his time at Bain, according to gree. The two entered a version of Baker’s con- StubHub partnered
with lending com-
Baker, that he first hatched the idea for an on- cept into Stanford’s annual business-plan com- pany Affirm this year
line ticket marketplace. His girlfriend wanted petition. Among dozens of entries, they were to let buyers finance
tickets to the Super
to see The Lion King on Broadway, but tickets named one of six finalists. Bowl—at sky-high in-
were scarce, requiring him to look on the second- But on the day of the finals, the pair didn’t terest rates ranging
FOCUS ON SPORTS/GETTY IMAGES
in October 2000 without him. Lest he be forced out of yet another company,
By the time Baker rejoined in June 2001 as Baker gave himself supervoting shares that guar-
president, Fluhr, who was then CEO and the anteed him total control. “I modeled it after Putin
firm’s largest individual sharehold-
er, had already substantially refined
the business plan: Brokers or reg-
ular ticket holders could list their
tickets on the site; StubHub would
take a cut from both buyer and sell-
er. (Its fees now average 23%.)
By 2004, even as business was
booming, the founders were clash-
ing. According to a later report in
Fortune, Baker wanted to focus
on partnerships with major sports
leagues, while Fluhr sought to grow
StubHub as an independent en-
tity. “It’s not the first time people
have [had] a falling-out,” Baker said
last November. “Just the way things
were structured, Jeff owned a little
bit more stock than I did.” Accord-
ing to Baker, the board and Fluhr
wanted him out. “They just said . . .
‘You’re gone. You’re fired. Leave.’”
Baker thought about traveling
the world for a year. Then he had a better idea. and the Politburo,” he quipped in 2012—years be- Jeff Fluhr, StubHub’s
cofounder, cashed
When he left StubHub, the company had never fore self-imploding founders Adam Neumann out in 2007. He tried
asked him to sign a noncompete agreement. “I and Travis Kalanick made such terms unsavory. the startup thing
again in 2012 with
think the thought process was, well, ‘Gosh, Eric is Baker claims Viagogo grew faster than StubHub Spreecast, a social
the second-largest shareholder, he’s not going to did in its early years, and by 2011 the platform video platform, but
it shut down four
compete,’” Baker recalls. That was wrong. Barely was processing hundreds of millions of dollars in years later.
a month after getting let go, while planning the transactions each year. By 2019 it processed bil-
first leg of his trip, to London, Baker realized his lions, profitably. Forbes estimates its gross profit
former colleagues were years away from expand- margin stood at 25% last year, even as it compet-
ing into Europe. He decided to beat them to it. ed in a crowded field against Ticketmaster, Vivid
Seats, Eventbrite, SeatGeek and, yes, StubHub—
whose margin was slightly lower.
W
earing a powder-blue button- But a litany of negative press accompanied that
up—no tie, as always—Baker ascent: Artists griped over inflated ticket prices;
made his grand reveal in Eu- customers complained of hidden fees and coun-
rope in August 2006. After a terfeit listings. In 2018, Margot James, then the
year of stealthy planning, he held U.K.’s Minister for Digital and the Creative Indus-
a press launch for Viagogo, flanked by execu- tries, declared on BBC Radio: “Don’t choose Via-
JEFF CHIU/AP
tives from Manchester United and Chelsea Foot- gogo. They are the worst.”
ball Club, its inaugural partners. “[StubHub] “There’s always been controversy,” Baker told
didn’t know that I’d done it until we made the Forbes in November. “You’ve got to educate peo-
B
ack in the U.S., eBay, StubHub’s ute live acts [start] again, there would be Stub-
parent, was under pressure of its Hub 2. . . . The concept of the business doesn’t go
own. For nearly a year, the com- away. It’s a question of how long can you survive
66 bative billionaire Paul Singer and when it’s raining?”
his hedge fund, Elliott Manage- For now, Baker’s firms are still solvent. In
ment, had been needling the firm to sell off non- March, Moody’s reported they had over $400
THE SAGA
core assets, including StubHub. And Elliott rare- million in cash, enough for at least a few months,
ly loses a fight. Singer famously spent 15 years the agency posited. There are also the deep pock-
warring with the government of Argentina over ets of Baker’s investors, assuming they would risk
bond payments, which resulted in a $2.4 billion throwing more money at a company with an un-
payout to his firm in 2016. In this case, for eBay, certain future.
that proved a huge stroke of luck.
For his part, Baker refused to worry, even
Viagogo gained
when the World Health Organization labeled credibility thanks to
Covid-19 a global health emergency on January early investors such
as (from top) tennis
30, two weeks before the deal closed. The shot at pros Steffi Graf and
redemption was just too enticing to pass up: He Andre Agassi, and
luxury-goods titan
had learned a hard lesson years earlier when he Bernard Arnault,
decided not to drop out of Stanford and go all in whose Groupe Arnault
is still an investor.
on StubHub, costing him equity and, eventual-
ly, his job. This time he wagered with conviction.
He went ahead with the deal, funding it with
debt as well as more money from his top two in-
vestors: the VC firm Bessemer Venture Partners
and Madrone Capital Partners, a private invest-
ment firm affiliated with the Walton family, of
Walmart. (Neither would comment for this sto-
ry.) As Baker calmly noted on CNBC just after
the acquisition, “Right now, [the virus] has been
isolated to Asia.” Baker’s confidence now looks
brash from the vantage point of a world that
changed overnight. Cancellations came crashing
down like a tsunami: Madonna, March Madness,
Nascar, South by Southwest, Broadway, Okto-
berfest in Munich and Wimbledon.
CNN name, logo and all associated elements & © 2020 Cable News Network. A WarnerMedia Company. All rights reserved.
TM
THE PROFILE
STOPPING
68
THE PANDEMIC
Jeff Skoll has funded pandemic
preparedness for over a decade,
longer than Bill Gates. Now he’s
increased his philanthropic giving
to combat Covid-19.
BY K E R RY A . D O L A N
AND THE
NEXT ONE
Jude Law in a bio-
hazard suit during
a scene in 2011
film Contagion,
produced by
Warner Brothers
and Skoll’s
Participant Media,
69
J E F F S KO L L
→ Nine years ago, Jeff Skoll’s
When They See Us and the 2016 Academy Award
best picture winner Spotlight, about The Boston
Globe’s investigations into child sexual abuse by
Contagion, a movie about a the distributor. (It won’t disclose the number of
times it’s been rented or sold.) In late March, Par-
ticipant, Contagion screenwriter Scott Z. Burns
global pandemic that started and director Steven Soderbergh worked with
Matt Damon, Kate Winslet, Laurence Fishburne
with a virus from a bat. and other cast members to produce public ser-
COURTESY OF SKOLL FOUNDATION; WARNER BROS. PICTURES/ALBUM/NEWSCOM
with a couple of iPads, a MacBook and some those two grants, says Africa CDC Director Dr.
bluetooth devices—talking to people around John Nkengasong, “we were able to rally rapid re-
the globe, taking the pulse of the pandemic and sponders to Addis Ababa [for training] and send
searching out individuals, organizations and them to Nigeria and Cameroon. We were able to
companies with new ideas. “Just the science, the scale up diagnostics.” Funding from others then
learnings of the virus—almost every day there’s followed, including the MasterCard foundation,
some revelation that we didn’t know,” says Skoll. Germany, Sweden, the U.K. and the U.S.
The pandemics research that Skoll started In March, it made a grant to the Southern Af-
funding through the Skoll Global Threats Fund rican Center for Infectious Disease Surveillance
spun off into a nonprofit called Ending Pan- Foundation (SACIDS) and a similar group in East
demics in January 2018, with a seed grant from Africa. One outcome: Mozambique, which had the
Skoll. “It’s all about early detection and rapid re- infrastructure to test for Covid-19 but limited mon-
sponse,” says Ending Pandemics President Dr. ey to buy tests, got the needed funds and ramped
Mark Smolinski. up testing four-fold, according to Smolinski.
The Skoll foundation’s next move was to quick-
ly create a fund for both its current and past
S
koll got wind of the novel coro- grantees—mostly social entrepreneurs. Sixty-
navirus early on, back in Decem- four organizations were given $50,000 grants.
ber—where it started. “We had “We figured they would need emergency fund-
colleagues on the ground in Wu- ing,” Skoll explains.
han. We had an idea that a zoo- Though the Skoll Foundation has traditional-
notic disease had jumped to humans,” he says. By ly supported social entrepreneurs who work in
January he and his team began to be concerned lower income countries, in the past few months
about countries with trade ties to China—partic- it has made some donations closer to home. Be-
ularly in Africa, where some of the social entre- cause Los Angeles County has been particular-
Skoll’s Participant
was a co-producer
of the powerful 2019
Netflix miniseries
When They See Us,
directed by Ava Du-
Vernay, about five
Black teens wrong-
fully convicted of a
brutal attack in New
York’s Central Park.
NETFLIX
J E F F S KO L L
lion for the public awareness campaign around
contact tracing, which Janus says “will be really
critical to preventing a second wave of Covid-19.”
Smolinski’s team, which had already part-
nered with Harvard and Boston Children’s Hos-
pital to build a crowdsourced symptom-report-
ing tracker called Flu Near You in 2012 to show
flu trends in neighborhoods and cities, rolled out Mukherjee applauds Skoll’s approach to phi- Skoll Foundation
hosted Skoll World
Covid Near You in early March. The app lets peo- lanthropy. “Jeff has always been a systems think- Forum each year,
ple anonymously report if they’re feeling healthy er, and that has been transformative for Part- where world’s most
influential social
or not, with zip code info, as a way to track cur- ners In Health,” she says. Skoll also contribut- entrepreneurs, key
rent and potential hotspots. ed funding to an ambitious global project called thought leaders, and
strategic partners
Ending Pandemics has partnered with govern- the Global Infectious Disease Epidemiology Net- gather at the Univer-
ments and public health authorities in 36 coun- work—GIDEoN for short—being spearheaded sity of Oxford’s Saïd
Business School. The
tries—11 of which have surveillance systems that by Columbia University epidemiologist Ian Lip- forum went virtual this
year due to Covid-19.
Smolinski says are “up to speed.” One is Cambo- kin, who directs the university’s Center for In-
dia, a country of 14 million people, where all four fection and Immunity. Lipkin has lined up the
telecom companies support a free mobile app equivalent of the National Institutes of Health in
that both receives info about disease and pro- 12 countries including Brazil, China and India,
vides information. Calls have gone from 600 a and together they’ll share information about out-
day before the pandemic to 15,000, and the vast breaks and disease samples. With GIDEoN, Lip-
majority of the Covid-19 cases in the country kin explains, “we’re trying to upgrade the capaci-
were first identified through the hotline, Smo- ty for detecting infectious agents and toxins, par-
linski says. Cambodia, the country that took in a ticularly in the developing world.”
cruise ship no one else wanted, so far has report- While Skoll has been involved in global phi-
ed just 268 cases and no deaths. lanthropy for nearly two decades, he now has an
even more personal reason for being involved in
the fight against deadly diseases. While working
T
hrough the Audacious Project, on Ebola in 2014, he contracted a rare tropical
a philanthropic group with about disease that took two years to diagnose. He took
30 members launched by TED an 18-month medical leave of absence and is feel-
conference curator Chris Ander- ing better now.
son with Jeff Skoll and Richard Despite many challenges, Skoll is an optimist,
Branson, Skoll and others are supporting Bos- even about pandemics. Yes, the number of cases
ton-based Partners in Health, which respond- will likely increase as U.S. states open back up, he
ed to the Ebola crisis in 2014. The multimillion says. But he’s hopeful that a treatment for Covid-
dollar grant from the Audacious Project enables 19-an existing drug—can work and be scaled up
Partners in Health to share its contact tracing for distribution sometime this summer. “I hope
expertise over the coming year with roughly 19 we can get the solutions in place in the next few
COURTESY OF SKOLL FOUNDATION
public health departments across the U.S. “We months. I see a path to it,” he says. As for future
started by helping the state of Massachusetts put pandemics, Skoll sees a silver lining. “There are
together a contact tracing system, and everyone so many zoonotic viruses that jump over from
else wanted to know what we were doing,” says animals to humans. Most of them peter out and
Joia Mukherjee, Chief Medical Officer of Part- turn into something less lethal. I don’t think it’s
ners In Health. “This funding has allowed us to likely that we’ll see any terrible new pandemic
expand our team. What we are hoping is that any time soon, says Skoll. “If anything, the world
state and federal money will be forthcoming.” is on watch now.”
Ambition
72