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  • Conversation Receptionist

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    Haryo Seto
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    The receptionist at the Edotel Wiratama hotel checked availability and booked two deluxe double rooms and one extra bed room for a guest arriving with his wife, son, and two daughters. The guest provided identification and filled out a registration form, opting to pay in cash upon checkout. The receptionist provided breakfast coupons and a guest card with access to hotel facilities, then called a bellboy to assist with luggage before showing the guest to their rooms.

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    The receptionist at the Edotel Wiratama hotel checked availability and booked two deluxe double rooms and one extra bed room for a guest arriving with his wife, son, and two daughters. The guest provided identification and filled out a registration form, opting to pay in cash upon checkout. The receptionist provided breakfast coupons and a guest card with access to hotel facilities, then called a bellboy to assist with luggage before showing the guest to their rooms.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    167 views2 pages

    Conversation Receptionist

    Uploaded by

    Haryo Seto
    The receptionist at the Edotel Wiratama hotel checked availability and booked two deluxe double rooms and one extra bed room for a guest arriving with his wife, son, and two daughters. The guest provided identification and filled out a registration form, opting to pay in cash upon checkout. The receptionist provided breakfast coupons and a guest card with access to hotel facilities, then called a bellboy to assist with luggage before showing the guest to their rooms.

    Copyright:

    © All Rights Reserved
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    of 2

    RECEPTIONIST CONVERSATION

    R : Good morning, welcome to Edotel Wiratama, May I help you, Sir od Mom ?

    G : Good morning. Do you have room for today ?

    R : Yes, we have. Here is the Room Rate ? The rate is including breakfast for 2 persons each

    room but excluding tax and service ?

    G : Allright, I will take 2 Deluxe Double and 1 Extra Bed. Is it possible ?

    R : How long you will stay, Sir ?

    G : Just 1 nite.

    R : Please, wait a moment. I will cek the room availibility.

    That’s fine. The rooms are available. How many person come with you, Sir or Mom ?

    G : I come with my wife, my son and two my daughters.

    R : Allright, Sir. May I have your ID, please ?

    G : Here it is .

    R : Thank you, Sir. Could you fill this registration form, please ? You just sign up over here ? I

    will help you to fill this form.

    R : Excuse me, Sir. How about your payment ?

    G : I will pay cash on check out time. It is fine ?

    R : That’s fine. There are five breakfast coupons for tomorrow morning, you can have

    breakfast at our restaurant from 6 to 10 am or just dial extention 120 for room service.

    And this is guest card as your identity that you are our guest and you can enjoying our

    facilities like swimming pool, bussines centre, fitness centre and other facilites.

    G : Perfect, thank you very much.

    R : If you have other request or question about our service, you can dial 100.

    G : Okay, I will.

    R : Do you need somebody to carry out your luggage ? I will call our bellboy.

    G : Yes, please. I have a lot of bags.

    R : Here it is your key room. You’re stay at room number 102 and 103. The room located at

    first floor.

    G : Thank you.

    R : Thank you for choice our hotel. Have a nice stay, Sir ? Good morning.

    G : Good morning.

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