Admiral Insurance: Insurance Product Information Document

Admiral Insurance
Insurance Product Information Document

Company: EUI Limited Product: National Plus Breakdown Cover
EUI Limited is registered in the UK and is authorised and regulated by the Financial Conduct Authority, Financial Services Register
reference number: 309378
This document summarises the key features of the insurance policy for CK55OSD. It is not tailored to individual needs and so may not provide all
the information relevant to your cover requirements. Complete pre-contractual and contractual information is provided in other documents.
What is this type of insurance?

We'll send a vehicle recovery operator to the scene of the breakdown to repair and provide assistance if your vehicle suffers a breakdown due to
an electrical or mechanical failure, lack of fuel, flat battery, misfuel, or puncture which immediately renders the vehicle immobilised. If you have
purchased Breakdown Cover (All Vehicles), the cover limits (what is not insured and restrictions sections) apply to each vehicle from the date they
come on cover on the associated motor policy.
What is insured? What is not insured?

Callouts Callouts
Home assistance: You're covered for 6 home callouts Subsequent callouts: We won't cover any symptoms
which occur within 1/4 mile of your home address. related to a previous breakdown claim which has been
made within the last 28 days, unless your vehicle has
Roadside assistance UK: You're covered for unlimited
roadside callouts which occur more than 1/4 mile away been fully repaired at a suitable garage.
from your home address anywhere in the UK. Home callouts: We won't cover you for more than six
home assists in the policy duration.
Repair/Recovery
Additional benefits
Local repair: If we can't repair the vehicle within one
hour at your home or the roadside we'll recover your Misfuel: We won't cover damage caused by the use
vehicle, you and your passengers to the nearest garage of your vehicle after the point you knew it had been
that can repair the vehicle. misfuelled.
Nationwide recovery - UK: If your vehicle can't be All
repaired within one hour at your home, at the roadside
Roadside & home assistance: We don't provide cover
or at a local garage within the same working day, we'll following any accident, fire, theft or vandalism of your
recover your vehicle, you and your passengers to your vehicle or if the vehicle is deemed to be illegal, untaxed,
chosen destination within the UK. uninsured, un-roadworthy or dangerous to transport.
Alternative transport - UK (pay and claim): We'll Cost of parts/components/materials following
reimburse you up to £500 towards the costs of breakdown: The breakdown cover doesn't cover the
alternative transport to complete your original journey. cost of any parts, components or materials used to
We'll also reimburse you up to £150 towards the costs repair the vehicle following a breakdown.
of alternative transport for one person to collect the
repaired vehicle. Windscreen: We won't provide breakdown service
due to glass or windscreens having been damaged or
Emergency overnight accommodation - UK (pay broken.
and claim): We’ll reimburse you up to £150 per person
for overnight accommodation. The maximum payment Other vehicles: We won't cover any vehicle which is
per breakdown incident for all persons is £600. not listed on your policy.
Additional benefits Claims limit: We won't cover claims totalling more than
£15,000 in the policy duration, other than claims for
Caravan and trailer cover: If your caravan or trailer is repair following a misfuel incident, where the claim limit
attached to your vehicle it will be recovered with your
will be the current market value for the vehicle.
vehicle at no extra cost (please see restrictions).
Additional services: We won't pay for any additional
Lost or broken keys: If you lose, break or lock your manpower and/or recovery vehicles or a recovery
vehicle keys within your vehicle, we'll recover you to further than 10 miles from the scene of the breakdown
the vehicle recovery operator's base or an alternative
if your vehicle is immobilised due to snow, mud, sand,
destination of your choice if closer. water, ice or flood.
Misfuel fuel drain & flush: If you put the wrong fuel Additional claims costs: Any costs incurred in
in your vehicle by mistake, we cover the costs of a fuel addition to a standard callout where service can't be
drain and flush at the roadside or back at the vehicle undertaken at the roadside because the vehicle doesn't
recovery operator's base. carry a serviceable spare wheel, aerosol repair kit,
Misfuel repair: If there has been further damage appropriate jack, or the locking mechanisms for the
caused directly by the misfuel, we'll cover the costs of wheels are not immediately available to remove the
any parts and labour needed to repair the vehicle at wheels.
our approved repairer. The cost will be up to the market
value of the vehicle.
Are there any restrictions on cover?
Vehicle recovery operator (VRO) availability: In some circumstances there may be a delay in VRO attendance, for example, road traffic
accidents causing delays in the surrounding area of where you breakdown.
Midterm activation: If you add Breakdown Cover midterm there is a 48 hour waiting period before you can claim.
Nationwide recovery: Any recovery must take place at the same time as the initial callout otherwise you'll have to pay for subsequent
callout charges.
Roadside repairs: It's not always possible to accurately diagnose the fault and emergency repairs carried out at the roadside can't be
guaranteed.
Caravan and trailer cover: It must be fitted with a standard towing hitch and does not exceed 23 feet in length.
Alternative transport & emergency overnight accommodation: These services are only offered if you breakdown more than 20 miles
away from your home address and we can't repair your vehicle in the same day.
Pay and claim: This means that you must pay initially and we'll send you a claim form to complete and return, for reimbursement.
1 hour entitlement: If the VRO attempts to repair your vehicle at home or at the roadside, the attempt will only be up to 1 hour.
Any cost recoverable under any other insurance policy that you may have.
Where am I covered?
Great Britain, Northern Ireland, the Isle of Man and the Channel Islands.
What are my obligations?

● You must ensure your vehicle is in a roadworthy condition and is regularly serviced.
● You are responsible for keeping the vehicle and its contents safe. You must remove items from your vehicle prior to it being
transported.
● You must be with the vehicle at the estimated time of arrival, unless agreed between us and you.
● You must provide us with all receipts and invoices when you use a pay and claim service outlined in the policy.
● If your vehicle requires recovery, you must inform us of the address you would like the vehicle to be taken to. This can be a garage,
business or residential address. Once the vehicle has been delivered to the nominated address, the vehicle is left at your own risk.
● You must immediately pay for any additional labour charges beyond your 1 hour entitlement or alternatively inform the rescue
controller of where you would like your vehicle to be recovered.
When and how do I pay?

You can pay for your insurance with one lump sum with a debit/credit card. If eligible, you can pay in monthly instalments by Direct Debit.
Monthly instalments will apply for the duration of the policy.
When does the cover start and end?

The cover start and end dates you selected, which form the term of the contract, are shown on your Policy Schedule. Your policy may be
renewed and payment taken unless you contact us to stop it before the renewal date. We will contact you before your renewal date and before
taking payment to confirm your renewal terms.
How do I cancel the contract?

You can cancel at any time by calling us on 0333 220 2000 or by writing to us at Ty Admiral, David Street, Cardiff, CF10 2AA. Your
cancellation will be subject to the relevant cancellation fee.

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Admiral Insurance: Insurance Product Information Document

Uploaded by

Copyright:

Available Formats

Admiral Insurance

Insurance Product Information Document

What is this type of insurance?

What is insured? What is not insured?

What are my obligations?

When and how do I pay?

When does the cover start and end?

How do I cancel the contract?

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